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KDL-32/37/40/46/55EX500 9-888-265-04
Series(AEP/UK)
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SERVICE MANUAL
AZ1-L CHASSIS
Segment: 3a-1
KDL-32/37/40/46/55EX500 9-888-265-04
Series(AEP/UK)
MODEL LIST
MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST.
KDL- 3 2 E X 5 0 0 Black RM-ED035 AEP
KDL- 3 2 E X 5 0 1 Black RM-ED035 AEP
KDL- 3 2 E X 5 0 3 Black RM-ED035 UK
KDL- 3 2 E X 5 0 4 Black RM-ED035 AEP
KDL-32/37/40/46/55EX500 Series(AEP/UK) 3
WARNINGS AND CAUTIONS - EN GLI SH
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to
do so.
CARRYING THE TV
Be sure to follow these guidelines to protect your property and avoid causing serious injury.
• Carry the TV with an adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damages.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 4
WARNINGS AND CAUTIONS - FRENCH
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement.
Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é
faire ainsi.
ALERTE!!
Afi n d’eviter tout risque d’electrocution provenant d’un chassis sous tension, un transformateur d’isolement doit etre utilise lors de tout
depannage. Le chassis de ce recepteur est directement raccorde a l’alimentation du secteur.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 5
W A R N I N GS AND CA U T I ONS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 6
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before
releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire
KDL-32/37/40/46/55EX500 Series(AEP/UK) 7
SAFETY CHECK-OUT
Leakage Test
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to
any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes).
Leakage current can be measured by any one of three methods.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 8
SELF DIAGNOSIS FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past
problems and how often these problems occur.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 9
SELF DIAGNOSIS FUNCTION
KDL-32/37/40/46/55EX500 Series(AEP/UK) 10
SELF DIAGNOSIS FUNCTION
12345-00333-06789
KDL-32/37/40/46/55EX500 Series(AEP/UK) 11
SELF DIAGNOSIS FUNCTION
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 12
SEC 1. DISASSEMBLY
1-1. MOVIE LIST
KDL-40EX500
KDL-40EX500 Series
Series
KDL-46EX500
KDL-46EX500 Series
Series
KDL-55EX500
KDL-55EX500 Series
Series
KDL-32/37/40/46/55EX500 Series(AEP/UK) 13
SEC 2. ADJUSTMENT
HOW TO ENTERING SERVICE MODE
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service mode.
Item name
CHASSIS SERVICE
DIGITAL SERVICE Item number 000 CXD2813R
Category name
000 H_DET_NOSIG_CNT 1
001 OP
000 VERS --- Category number
Data
<MAIN> <SUB>
DM1.301J00AA SM1.010W00AA
M2.105C SB1.000W00AA
DD1.016J00AA SD1.010W00AA
(DM1.301J00AA) RF01.05 Press “OPTIONS”
WP00.521J00AA ID1C117081
ID1C117081 LTY320AB01 or “JUMP” button
PID04020000
WF:2.0.0.99 <BEM>
WF:0B BM1.012W00LU
Camera FW BB1.000W00LU
Camera FW BD1.011J46LUX
---.---------
KDL-32/37/40/46/55EX500 Series(AEP/UK) 14
A D JUSTMENT
5) After entering service mode, then turn off the power switch.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 15
A D JUSTMENT
DIGITAL SERVICE
DIGITAL SERVICE WB
006 WB *1 R_DRV 128
000 WHITE_BALANCE ___ 2 G_DRV 128 Gain
0: x 0.5, 128: x 1, 255: x1.5
3 B_DRV 128
4 R_BKG 128
5 G_BKG 128 Offset
6 B_BKG 128 128: offset 0
KDL-32/37/40/46/55EX500 Series(AEP/UK) 16
A D JUSTMENT
CHASSIS WRITE
000 CXD2813R
000 H_DET_NOSIG_CNT 1
KDL-32/37/40/46/55EX500 Series(AEP/UK) 17
A D JUSTMENT
CHANGE DATA
Note: “Digital” service mode don’t have to Save. (except “002 MODEL” category)
1) Change Data of “Digital” service mode. (except “003 DIG_SRV_MODE” category)
DIGITAL SERVICE
a. Press “2 / 5” on remote to select (up / down) category. 004 TUNER
b. Press “1 / 4” on remote to select (up / down) Item. 000 A_NOSIG_DET 001
DIGITAL(DIG_SRV_MODE) SERVICE
TEST_PATTERN
*1 Video
2 Audio
KDL-32/37/40/46/55EX500 Series(AEP/UK) 18
A D JUSTMENT
KDL-32/37/40/46/55EX500 Series(AEP/UK) 19
A D JUSTMENT
KDL-32/37/40/46/55EX500 Series(AEP/UK) 20
SEC 3. TROUBLE SHOOTING
3-1. TRIAGE CHART
Note: Power board is different in name every inch. Therefore this section displays difference point in "*".
: doubtful part
: Few possibility
KDL-32/37/40/46/55EX500 Series(AEP/UK) 21
TROUBLE SHOOTING
3 - 2 . F LOW CHART
START
Yes Yes
END
Is the Standby Led No See
blink ? Standby LED Blink
Yes
Yes
Do the buttons
No See
on the TV & Remote
TV/ Commander
Commander work
button malfunction
properly?
Yes
KDL-32/37/40/46/55EX500 Series(AEP/UK) 22
TROUBLE SHOOTING
3 - 3 . N O P OWER
No Power
OK OK
Harness
BAL Board
KDL-32/37/40/46/55EX500 Series(AEP/UK) 23
TROUBLE SHOOTING
12V OK OK
KDL-32/37/40/46/55EX500 Series(AEP/UK) 24
TROUBLE SHOOTING
Check +12.5V
OK NG
Check +12.5V_AU1
F4200,IC4200,etc
at F4200 on
(BAL Board)
the BAL Board
Check +5V_MAIN NG
F3701,IC3701,etc
at JL3731 or JL3732 on
(BAL Board) OK
the BAL Board
FE/BE Communication
OK
IC9000,etc
(BAL Board)
KDL-32/37/40/46/55EX500 Series(AEP/UK) 25
TROUBLE SHOOTING
BAL Board
KDL-32/37/40/46/55EX500 Series(AEP/UK) 26
TROUBLE SHOOTING
5 times Blinkings
OK about 12V OK
NG Panel (T-con)
Between G* to Panel
Harness
harness check
OK
NG
LVDS Harness
LVDS Harness
check
OK
KDL-32/37/40/46/55EX500 Series(AEP/UK) 27
TROUBLE SHOOTING
OK NG
Change BAL Board,
Change D1 Board Inverter (D1 Board) Panel
and Aging a few hours
NG OK
NG BAL Board
Change G* Board Panel (T-con)
OK
G* Board
KDL-32/37/40/46/55EX500 Series(AEP/UK) 28
TROUBLE SHOOTING
3-5. NO PICTURE
No Picture
NO YES BL_ON:H NG
PANEL_VCC Check
Press HOME Key Replace LCD Panel
At JL3806 on the BL_ON at JL2566
XMB (Menu) displayed? the LVDS Harness (T-con)
BAL Board on the BAL Board
OK
NG
Change BAL Board G* Board
OK
BAL Board
KDL-32/37/40/46/55EX500 Series(AEP/UK) 29
TROUBLE SHOOTING
3-6. NO SOUND
No Sound
“TV Speakers”
OK OK
Check the Speaker Replace
BAL Board
Harness the BAL Board
NG NG
KDL-32/37/40/46/55EX500 Series(AEP/UK) 30
TROUBLE SHOOTING
Button malfunction
on the TV
NG NG
KDL-32/37/40/46/55EX500 Series(AEP/UK) 31
TROUBLE SHOOTING
TV isn’t controlled
by remote commander
NG NG
NG
OK
Exchange the Harness Harness
NG
Exchange the OK
HLR Board
HLR Board
NG
BAL Board
KDL-32/37/40/46/55EX500 Series(AEP/UK) 32
TROUBLE SHOOTING
OK NO
OK NO
NG BAL Board
Connection result
Proxy setting
Internet Access
KDL-32/37/40/46/55EX500 Series(AEP/UK) 33
SEC 4. DIAGRAMS
4 - 1 . B L OCK DIAGRAM
T-CON
Inverter
BAL Board
Switch Unit
Speaker (L)
KDL-32/37/40/46/55EX500 Series(AEP/UK) 35
D I A G R A MS
T-CON
Inverter
BAL Board
Switch Unit
Speaker (L)
KDL-32/37/40/46/55EX500 Series(AEP/UK) 36
D I A G R A MS
T-CON
Inverter
BAL Board
Switch Unit
Speaker (L)
T-CON
Inverter
BAL Board
Switch Unit
Speaker (L)
KDL-32/37/40/46/55EX500 Series(AEP/UK) 38
D I A G R A MS
T-CON
G5E Board
Inverter
BAL Board
Switch Unit
Speaker (L)
KDL-32/37/40/46/55EX500 Series(AEP/UK) 39
SEC 5. EXPLODED VIEWS
• Items with no part number and no description are not stocked because they are seldom required for roution service.
• The construction parts of an assembled part are indicated with a collation number in the remark colum.
• Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items.
Note:
Whenever removing the ‘Rear Cover’ on B2B models
remember to remove the connector inside the ‘Hotel
Assy’ on the ‘R2’ board first.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 41
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 42
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 43
EXPLOD ED VI EWS
Note:
Whenever removing the ‘Rear Cover’ on B2B models
remember to remove the connector inside the ‘Hotel
Assy’ on the ‘R2’ board first.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 44
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 45
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 46
EXPLOD ED VI EWS
Note:
Whenever removing the ‘Rear Cover’ on B2B models
remember to remove the connector inside the ‘Hotel
Assy’ on the ‘R2’ board first.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 47
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 48
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 49
EXPLOD ED VI EWS
Note:
Whenever removing the ‘Rear Cover’ on B2B models
remember to remove the connector inside the ‘Hotel
Assy’ on the ‘R2’ board first.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 50
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 51
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 52
EXPLOD ED VI EWS
Note:
Whenever removing the ‘Rear Cover’ on B2B models
remember to remove the connector inside the ‘Hotel
Assy’ on the ‘R2’ board first.
KDL-32/37/40/46/55EX500 Series(AEP/UK) 53
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 54
EXPLOD ED VI EWS
KDL-32/37/40/46/55EX500 Series(AEP/UK) 55
5-6. OTHER PARTS
37 INCHES 55 INCHES
1-837-519-11 FLEXIBLE FLAT CABLE (CN2600-TCON) *1-836-742-11 CONNECTOR ASSY (CN6301-CN6600)
*1-910-060-10 HARNESS ASSY (CN2602,CN4300-CN001,SW,SP) *1-837-322-11 CONNECTOR ASSY (CN6705-BALANCER)
*1-910-060-11 CONNECTOR ASSY 15P (CN6401-CN2561,CN3800) *1-837-324-11 CONNECTOR ASSY (CN6704-BALANCER)
*1-910-060-12 CONNECTOR ASSY 14P (CN6402-BALANCER) 1-837-524-11 FLEXIBLE FLAT CABLE (CN6200-TCON)
*1-910-060-13 CONNECTOR ASSY 6P (CN6403-TCON) *1-910-060-22 HARNESS ASSY 15P (CN2602,CN3400-CN001,SW,SP)
KDL-32/37/40/46/55EX500 Series(AEP/UK) 56
5 - 6 - 2. I NST RUCT I ON MANUALS
5 - 6 - 4. MI SCELLANEO US
KDL-32/37/40/46/55EX500 Series(AEP/UK) 57
END
Ready For Hotel Assembly – R2 Board Paste ID Label onto R/C First
Hotel Assembly SOP For B2B Model
Tilt, Angle Director to Bottom Cover Put R2 Board into bottom cover
Hotel Assembly SOP For B2B Model
Assembly Hole
Director Outside
T3 Screw different to Side Cover Use & I/O Fix T3 Screw * 2 Pcs (14mm)To R/C
(Part Number 7-685-649-79)
Hotel Assembly SOP For B2B Model
Finished
Hotel Assembly SOP For B2B Model - Separation