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WASHING MACHINE
SERVICE MANUAL
! CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL: WM2350H*C
MAR. 2007 PRINTED IN KOREA P/No.: MFL30599168
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 7
4. INSTALLATION & TEST ............................................................................................................... 8
5. OPERATION ................................................................................................................................11
6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................13
7. TROUBLESHOOTING.................................................................................................................14
7-1. BEFORE PERFORMING SERVICE ...................................................................................14
7-2. QC TEST MODE.................................................................................................................14
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................14
7-4. ERROR DISPLAY ...............................................................................................................15
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................17
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................17
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................20
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................27
10. EXPLODED VIEW .....................................................................................................................35
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................35
10-2. DRUM & TUB ASSEMBLY................................................................................................36
10-3. DISPENSER ASSEMBLY .................................................................................................37
2
1. SPECIFICATIONS
ITEM WM2350H*C
COLOR W:BLUE WHITE, R:CANDY APPLE RED
POWER SUPPLY AC 120 V, 60 Hz
PRODUCT WEIGHT 190lb (86kg)
WASHING 280 W
ELECTRIC POWER
DRAIN MOTOR 80 W
CONSUMTION
WASH HEATER 1000 W
WASH 46 rpm
REVOLUTION SPEED
SPIN 0-1200 rpm
CYCLES 9
WASH/RINSE TEMPERATURES 5
SPIN SPEEDS 5
OPTIONS Prewash, Rinse+Spin, Extra Rinse, Water Plus, Delay Wash, COLDWASH™
WATER CIRCULATION _
OPERATIONAL WATER PRESSURE 14.5 -116 psi (100-800 kPa)
CONTROL TYPE Electronic
WASH CAPACITY [cu.ft. ] 3.69 (4.8 IEC)
DIMENSIONS 27” (W) X 293/4” (D) X 3811/16” (H), 5013/16” (D, door open)
DELAY WASH up to 19 hours
DOOR SWITCH TYPE PTC + Solenoid
Door Frame Chrome
RLM ENABLE _
STEAM _
! WARNING:
To reduce the risk of injury to persons, adhereto all industry recommended safety procedures
including the use of long sleeved gloves and safety glasses.Failure to follow all of the safety
warnings in this manual could result in property damage, injury to persons or death.
3
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
■ Ultra Capacity
??? °º±?? øπæ‡ The Larger drum enables not just higher head drop and stronger
centrifugal force, but also less tangling and wrinkling of the
laundry. Heavier loads, such as king size comforters, blankets,
and curtains, can be washed.
■ Built-in Heater
Internal heater helps to maintain water temperature at its
optimum level for selected cycles.
4
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.
water
temperature
washing time
the best
selected
washing NEURO- rinsing time washing
temperature FUZZY performance
spin rhythm, time
load
size
5
2-5. THE DOOR CAN NOT BE OPENED
● While program is operating
● When a power failed and power plug is taken out in operation
● While Door Lock lights turn on.
● While the motor is in the process of intertial rotating, through the operation is paused.
6
3. PARTS IDENTIFICATION
Shipping Bolts
Power Plug
Control Panel
Drain Hose
Dispenser Drum
Adjustable Feet
■ ACCESSORIES
7
4. INSTALLATION & TEST
Before servicing, ask the customer what the trouble is.
Check the setup (power supply is 120 V AC, remove the transit bolts....).
Check with the troubleshooting guide.
Plan your service method by referring to the disassembly instructions.
Service the unit.
After servicing, operate the appliance to see whether it functions correctly.
■ STANDARD INSTALLATION
The appliance should be installed as follows:
8
■ HOW TO CONNECT THE INLET HOSE
• Verify that the rubber washer is inside of the
valve connector.
• Tighten the inlet hose securely to prevent leaks.
· Make sure that the hose is not twisted. · Avoid submerging the end of the hose.
※ The end of the drain hose should be placed less than 96” from the floor.
· Connect the power plug to the wall outlet. · Avoid connecting several electric devices, as
doing so may cause a fire.
9
TEST OPERATION
Check the water heating Check the automatic Check the water supply.
function. reverse rotation.
MAX
SOFTENER
•Press the WASH/RINSE button •Check if the drum rotates •Check if water is supplied
and the present temperature will clockwise and counterclockwise. through the detergent dispenser.
be displayed.
10
5. OPERATION
• WM2350H*
11
5. OPERATION
CUSTOM PROGRAM, COLDWASH™ EST. TIME REMAINING
• CUSTOM PROGRAM allows you to store a customized wash cycle • This display shows:
for future use. a) the estimated time remaining
in the cycle when operation.
• COLDWASH™ : Use this function to wash without hot water and heating.
b) an error code when an error
has been detected.
12
6. WIRING DIAGRAM/PROGRAM CHART
1 2 3 4 5 6 1 2 3 1 2 3 4 1 2 3 4 5 6 1 2 3 4 3 2 1 1 2 3 4 2 1 2 1
1 2 3 4 5 6 1 2 3 1 2 3 4 1 2 3 4 5 6 1 2 3 4 3 2 1 1 2 3 4 2 1 2 1
1 2 3 4 3 2 1
1 2 3 4 3 2 1
FUSE
1 2
1 2 1 2 1 2 1 2
1 2
1 2 3
1 2 3
/ NOISE
FUSE
INLET VALVE FILTER
1 2 3 5 4 3 2 1 3 2 1
WASH 1 2 3
WH 5 4 3 2 1 3 2 1
THERMISTOR U V W
3 2 1
GND
1 2 3 3 2 1
Ha
Hb
4 3 2 1
1 2 3
2 3 4 5
Cool-down
**Approx.
(Minutes)
* *
98
Normal 51
Bulky
/Large 25 57
55
40
Baby Wear 111
70
Hand Wash 40
/Wool
20
13
18
13
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
■ Be careful of electric shock when disconnecting parts while troubleshooting.
■ The voltage of each terminal is 120 V AC and DC when the unit is plugged in.
14
7-4. ERROR DISPLAY
• If you press the START/PAUSE button when an error is displayed, any error except『 』will
disappear and the machine will go into the pause status.
• In case of『 』 『, 』『
, 』if the error is not resolved within 20 sec., or the in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error code will
blink. But in the case of『 』 , power will not be turned off.
DRAIN
3 • Not fully drained within 10 minutes.
ERROR
PRESSURE
5 SENSOR • The SENSOR SWITCH ASSEMBLY is out of order.
ERROR
HEATING
7 • The THERMISTOR is out order.
ERROR
15
ERROR SYMPTOM CAUSE
POWER
• The washer experienced a power failure.
10 FAILURE
16
8. ERROR DIAGNOSIS AND CHECK LIST
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION
No power
Is the power plug connected firmly to
120 V AC outlet?
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch?
NO
Visit to service.
Is displayed?
YES
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
NO
Visit to service.
17
SYMPTOM GUIDE FOR SERVICE CALL
Door error
Visit to service.
Drain trouble
Visit to service.
18
SYMPTOM GUIDE FOR SERVICE CALL
MAX
SOFTENER
;-5
Visit to service.
19
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
CAUTION
NO POWER
YES
YES
BL OR
RD
NO
WH
RD
BL
Is the LED (1) on?
BL
ASSEMBLY.
WH WH
BL
WH
(1) YES
BL OR
RD
WH
BL
BL
Are the connectors (2) on the PWB loose? YES Reconnect.
RD
BL
WH WH
NO
BL
WH
(2)
YES
Replace DISPLAY PWB ASSEMBLY
or repair wire.
20
VIBRATION & NOISE IN SPIN
Have all the transit bolts and base packing Remove the transit bolts
been removed? NO and Base packing.
YES
Is the washer installed on a solidly constructed Move the washer or
floor?
NO reinforce the floor.
YES
Level
Check the leveling of the washer with a Level
and check that the washer is stable.
Tighten
21
NO WATER SUPPLY
NO
YES
Verify the voltage of the inlet valve connector is Check electrical connection.
120 V AC. NO Replace the MAIN PWB
(Refer to 7-2 QC TEST MODE) ASSEMBLY.
SOFTENER
NO
of the dispenser?
YES
22
LIQUID DETERGENT/SOFTENER/BLEACH DOES NOT FLOW IN
Are the plugs correctly connected to the terminals of Check the wiring on the
Main wash the INLET VALVE ASSEMBLY? dispenser.
MAX
Is the liquid detergent/softener/bleach cap clogged? Clean the Cap and
MAX
Container.
SOFTENER
ABNORMAL SOUND
23
HEATING WITHOUT WATER
Check the voltage between two pins while pressing Replace the MAIN PWB
the POWER button. Is the voltage 120 V AC? ASSEMBLY.
DRAIN MALFUNCTION
Is the coil of the drain pump too high or low? Replace the DRAIN
(resistance of the coil is 10-20 Ω) PUMP ASSEMBLY.
When checking voltage between connectors during Replace the MAIN PWB
spin, is the voltage 120 V AC as in the figure? ASSEMBLY.
24
WASH HEATER TROUBLE
2 1
OR
BL
2 1
RD
BL
WH
BL
RD
BL
WH
WH
BL
WH
Blue
Red
Black
Yellow
Replace the
Heater Assembly
Extra Hot: 70 °C
OR
BL
RD
BL
WH
BL
RD
BL
WH
WH
BL
WH
(1)
25
SPIN TROUBLE
OR
BL
RD
Is it disconnected, or disassembled?
BL
WH
BL
WH
WH
BL
WH
(1) (2)
BL
WH
BL
BL
BL
WH
26
9. DISASSEMBLY INSTRUCTIONS
✽ Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
TOP PLATE ASSEMBLY ① Unscrew 2 screws on the back of the top plate.
② Pull the top plate backward and upward as shown.
⇩
③ Disconnect the Display PWB Assembly connector
from Trans cable.
DRAWER ④ Pull out the drawer and unscrew 2 screws.
⇩
⑤ Taking out 1 screw.
⑥ Lift the side the Control Panel Assembly and
pull it out
⇩
DISPLAY ⑦ Unscrew the 8 screws from the Control Panel
PWB ASSEMBLY
Assembly.
⑧ Disassemble the Display PWB Assembly.
27
MAIN PWB ASSEMBLY
PROTECT COVER
28
DISPENSER ASSEMBLY
※ Wire Color
① Blue Housing (YL-BK)
② White Housing (WH-BK)
③ Blue Housing (GY-BK)
④ Red Housing (BL-BK)
NOISE FILTER
29
CABINET COVER
30
⑤ Open the door.
⑥ Disassemble the clamp assembly.
31
DOOR
※ NOTE
• Reconnect the connector after replacing the
DOOR SWITCH ASSEMBLY.
32
PUMP
HEATER
① Disassemble the cabinet cover.
※ CAUTION
• When assembling the heater, insert the
heater into the heater clip on the bottom of
the tub.
• Tighten the fastening nut so the heater is
secure.
33
MOTOR/DAMPER
※ NOTE
• Once removed, replace the damper with
new one.
34
11. EXPLODED VIEW
11-1. CABINET & CONTROL PANEL ASSEMB LY
“The following parts are not illustrated"
Description Loc No.
*Owner’s Manual G001
*Energy Label G002
*Service Manual G004
F215 Printed materials *Wiring Diagram G005
*Quick Start Guides G006
A485 G007
F210 *Installation Sheet
*Non-Skid pads G010
A410
A152 A154
A101
A141
A156
A390
A151 A153
A131 A100
A130 A430
A140
A133
A440
A155
A300
A310
A201
A220
A200
A303
35
11-2. DRUM & TUB ASSEMBLY
K143
K361 K123
K351 K350
K360
F140
K411 K610
K410
K611
K115 F466
K110
K141
K111
K140 K117
F310
F315
K571
F465
K142
K572 K190
F463
F464
K122
K570 K130 K516
K125
K530
K320
K121
K510
K135
K131
K342
K340
F464 K105
F468
K520 K550
F461
K540
K346 K344 F145
36
11-3. DISPENSER ASSEMBLY
F323 F322
F462
F321
F300
F170
F160
F227 F226
F225
F430
F220
F441
F120
HOT (RED)
A275 F130
COLD (BLUE)
A276
F432
37