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bicycleretailer.

com July 1, 2018


Vol. 27
Number 11

EUROBIKE
SPECIAL
EDITION
Whatever the date,
Eurobike is still key
to many US brands
By Steve Frothingham
FRIEDRICHSHAFEN, Germany — This
year’s Eurobike show opens the day after the
Tour de France begins, an unusually early
date that, exhibitors told BRAIN, offers both
challenges and opportunities.
The early July dates mean many Euro-
pean retailers are either on vacation or too
busy selling bikes to find time to come to the
show. Being in prime tourism season means
flights and other costs are higher than Eu-
robike’s traditional early fall timing. And
some brands who plan product introduc-
tions at the Tour, or have to support teams
there, may find it difficult for staff to be two
Miranda & Irmão manufactures places at once.
components in Águeda, Portugal. “It’s a little bit challenging, but we’ve
known these dates for a while,” said Eric
Richter, Giro’s global brand development

‘WE MAKE EVERYTHING HERE’


ing Europe for Asia in the 1980s, Miranda manager. Giro typically launches new hel-
shifted its focus back to bicycles. It made mets at the Tour and supports several teams
its first V-brakes and cantilever brakes in there, standing by, for example, to provide
the early 1990s, and dabbled in hydraulic custom-colored helmets if a team or one of
Tight manufacturing control helps Portuguese parts maker brakes a few years ago, ultimately giving its riders takes the lead in a race category.
Miranda speed delivery and keep up with new markets. up that business to focus more on drive-
train components.
“It will be an opportunity to spotlight
new introductions at both the Tour de
By Val Vanderpool Miranda & Irmão (brothers) was incorpo- Over the years, the company has in- France and a trade show. So we can tie our
rated in 1950. vested in a number of new technolo- sports marketing to things that might be
ÁGUEDA, Portugal — What began as a quest The family-owned company quickly be- gies, including plastic injection molding previewed at the show,” Richter said.
to design a portable tire pump in the 1940s came a prominent parts supplier for the coun- and aluminum cold forging, at its nearly Like other major trade shows, Eurobike
has grown into a full-scale bicycle component try’s expanding motorcycle industry. Miran- 325,000-square-foot facility just outside has had many major bike brands pull out in
manufacturing company that today supplies da’s electronic speedometer put the company of Águeda. recent years, in favor of private dealer shows
major brands with everything from brake le- on the map, and it went on to manufacture a “We make everything here. We have and other events. This year, Campagnolo is
vers and cassettes to cranks and seatposts. variety of motorcycle components, including more control and can be flexible for our a significant no-show, for example.
Located in central Portugal’s Barraida re- headlights, grips, switches and, eventually, hy- clients, and the quality standards we work But the 2018 show is sold out, with
gion, an important commercial and industri- draulic brakes. with are quite high. And, we have short about 1,400 exhibitors signed up and a wait-
al center that is also famous for its vineyards, As the motorcycle business began leav- Continues on page 16 Continues on page 15

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July 1, 2018 3

In this Issue

COMMUNITY
6 Kentucky man convicted of selling counterfeit helmets on eBay

6 Trek and Make Him Smile agree to settle Farley trademark suit

RESOURCE
6 Tri franchisers combine as Playtri acquires Endurance House

10 Acquisitions reveal growth in high-end women’s clothing

11 PNW Components emphasizes value and durability in parts line


THE ALL NEW
THS-1 TRAILHEAD
14 Portugal chain factory a vital link WORKSTATION
in SRAM’s drivetrain business

17 Portugal Bike Value project


supports a growing cycling
industry
MADE TO HELP KEEP
YOUR COMMUNITY
18 Q&A: FSA’s Lance Bohlen reflects
on four decades in the industry
ROLLING

21 New York’s Maglia Rosa: Italian


heritage, community food culture

DEPARTMENTS
4 READER FEEDBACK 24 TECH BRIEFS

12 STATE OF RETAIL 25 E-BIKE BRIEFS

13 RETAIL BRIEFS 26 THROUGH THE GRAPEVINE

22 PRODUCT PICKS 28 MARKETPLACE & CLASSIFIEDS

23 TRADE WATCH 30 STAFF EDITORIAL THS-1 TRAILHEAD WORKSTATION


WITH OPTIONAL
THP-1 MOUNTING POST

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NEWSLETTER
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IS PROHIBITED UNLESS AUTHORIZED BY THE PUBLISHER.
COPYRIGHT © 2018 BY EMERALD EXPOSITIONS, OWNER OF
BICYCLE RETAILER & INDUSTRY NEWS, ALL RIGHTS RESERVED,
OPERATED UNDER LICENSE BY NBDA SERVICES.

WWW. PARKTOOL. COM


©2018 Park Tool Co. / PARK TOOL® and the color BLUE are registered trademarks of Park Tool Co.
4 READER
FEEDBACK
NYC’s Bicycle Habitat stung Specialized acquires women’s Hopefully MFF will truly have the freedom to continue
operating independently with the ability to create and pivot
by late-night break-in brand Machines for Freedom based on the needs of the growing female cycling segment.
See story page 10
I’m sure this is as common as dog bites man, but when it — Dan Lind
happens to you it feels like man bites dog. After a look around their website I initially thought fan-
We were broken into last night about 12:30 a.m. tastic they’ve used a model that is more typical of the
There was a party upstairs in the building and the shape of customers I see day in, day out. But like a lot of
front door to the building was left open. The thieves clothing brands, you read the content and see them lost Kentucky man convicted of selling
broke in through a side door by the elevator. Crow bar
and brute force. About $9,000 was taken as well as a
in their own hubris.
High-end women’s clothing has existed for years. In
counterfeit helmets on eBay
dozen Wahoo Bolts and Elements, plus two Linus bags our market it didn’t sell particularly well but it was out See story page 6
to carry them in. They also stole the DVR for the secu- there. Many brands over the years have invested great
rity camera. They broke some cash draws and the side time in apparel, but I guess Rapha had a big influence It’s not just helmets. We’ve seen a number of Chinarellos
door to the store. over design and cycling fashion over the past decade. come into our shop to be serviced. They were bought on eBay
We were one of three businesses hit on the block by I’d also challenge the assertion of Specialized being for maybe 20 cents on the dollar. Sometimes the customer is
the same guys last night. Most heavily hit was the cash- some kind of leader in female-specific design. For sure unaware, but often he knows that it’s a knockoff, and wants
only parking lot. These were pros and the police believe they’ve taken it seriously and should be applauded, but to impress his friends with his cool bike. Unfortunately these
we were all well “cased” in advance. they are hardly alone. aren’t made well, and may catastrophically fail during a ride.
The video of the break-in from the building shows We’ve also seen name-brand “carbon fiber” seatposts that
two guys — one of them played lookout — hats on, — Gary Bird were actually made of fiberglass. Buying knockoff handbags
heads down, masks and gloves. There is a lot of street is bad, but at least those won’t break and send you to the ER.
video here so the police may find them on other Gary, I think you may be missing what MFF is trying to
cameras. accomplish and the rationale behind it. I disagree that — Michael Paese
This is the fourth time we have been robbed or bur- they are getting “lost in their own hubris.” They’ve worked
glarized in 40 years. It has literally been once a decade. hard to create a product based on what their core cus- Counterfeits are a huge problem for our industry! What
I got the call at 9 a.m. when my manager arrived and tomer is asking for, and it’s resulted in women feeling con- upsets me is when the customer is aware the product is fake
I spent the next hour doing the things I needed to do at fident about wearing high-end clothing … which means and doesn’t care! To some people I guess it’s better to impress
home to get our team organized and a contractor to fix more women riding more bikes more often. your friends with the deal you got than ride a safe product.
the door. I then hopped on my e-bike and as soon as the Yes, high-end women’s clothing has existed for years; Fake helmet, fine until you fall. Fake handlebar, fine
sun shone on me and I started moving, the old bike magic slight alterations to a men’s product, designed by men until it breaks and you crash with your fake helmet.
happened. Nothing could stop the smile. and tested by men until the final product hits the shelves I know many manufacturers spend a lot of money chas-
I guess now I find out how good my insurance is. marketing to women. It’s no different than bike manufac- ing fake product, as they should. Retailers need to refuse
turers painting a men’s bike pink and calling it a women’s to install fake product on their customers’ bikes as well.
— Charlie McCorkell, Bicycle Habitat model. MFF aimed to do it differently, and I think they
Via e-mail deserve kudos for it. — Kevin Hoard

GOT A COMMENT? www.facebook.com/bicycleretailer I @BicycleRetailer I lcarpiet@bicycleretailer.com


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6 IN THE
NEWS
Kentucky man convicted of selling counterfeit helmets on eBay
Matthew S. Stepp was charged with selling Specialized, Giro and Catlike helmets he had purchased on Ali Express.
By Steve Frothingham Stepp was charged with conducting al Property Rights Coordination Center, “The counterfeit helmets were found
a scheme to defraud consumers by mar- which contacted Homeland Security In- not to contain roll cages or the inter-
LOUISVILLE, Ky. — After a four-day trial, keting and selling the helmets between vestigations in Louisville. A search war- nal reinforcements that are standard
Matthew S. Stepp of Shepherdsville, Ken- May and November 2014. Prosecutors rant was executed at Stepp’s home on in high-end authentic Specialized and
tucky, was found guilty last month of eight said Stepp had purchased the counterfeit Nov. 6, 2014, where 45 counterfeit hel- Giro bicycle helmets. When placed on
counts of mail fraud and three counts of helmets for pennies on the dollar from mets were seized. Additional packages a head form and dropped onto a test-
trafficking in counterfeit goods for selling Ali Express. Stepp was also charged with containing counterfeit helmets that Stepp ing surface at approximately 11 miles
counterfeit high-end bike helmets on eBay. three counts of trafficking in counterfeit had placed in the mail for delivery were per hour, the counterfeit helmets broke
U.S. Attorney Russell M. Coleman goods. also seized from the Post Office. into pieces during impact testing, re-
of the Western District of Kentucky an- Stepp’s attorneys had argued that During trial, the United States intro- sulting in direct contact between the
nounced the conviction. Sentencing is Stepp was unaware that the helmets were duced evidence showing that Stepp pur- head forms and the testing surface,” the
scheduled for September. fake when he bought them and Stepp had chased counterfeit Specialized S-Works U.S. Attorneys Office said in a news re-
“What might appear on its face to be filed suit against Ali Express and its par- Prevail, Giro Aeon and Catlike Whisper lease.
an esoteric white-collar prosecution is, in ent, Alibaba, in 2014. That suit was later bicycle helmets on Ali Express for be- “Testimony at trial revealed that a
fact, an all-out effort to keep kids and fam- withdrawn. tween $50 and $70, and sold those hel- consumer wearing one of the counter-
ilies safe,” Coleman said. “This office will During the trial, representatives from mets on eBay for $150 and more. The re- feit helmets and suffering a similar im-
continue to work with our federal law en- Specialized testified that in October 2014 tail value of the helmets was over $200. pact might suffer a fractured skull, brain
forcement partners to protect Americans they realized that Stepp was marketing Samples of the helmets seized from damage or death.”
from counterfeit personal safety equip- counterfeit Specialized S-Works Prevail Stepp were tested to see if they satisfied Stepp will be sentenced by U.S. Dis-
ment and companies from theft of their helmets. Specialized immediately noti- Consumer Product Safety Commission trict Court Judge Claria Horn Boom in
intellectual property.” fied eBay and the National Intellectu- safety standards. Louisville on Sept. 10.

Trek and Make Him Smile agree to settle Farley trademark lawsuit
By Steve Frothingham Trek Bicycle Corp. CEO John Burke lives in the same Wis-
consin community — the Village of Maple Bluff, adjacent
MADISON, Wis. — Trek Bicycle Corporation and Make to Madison — where Farley was born. The suit claimed
Him Smile Inc. have agreed to settle their lawsuit over the Farley and Burke families socialized and attended the
Trek’s use of the name Farley for one of its fat bike models. same country club.
Make Him Smile filed suit against Trek in a Los An- The suit also alleged that a 2013 recall of Farley bikes
geles court last September, saying that it owned rights to damaged and devalued the Farley name.
the late actor Chris Farley’s intellectual property and that At the time it was filed, Trek’s Bjorling called the suit
Trek had capitalized on the trademark without permis- “groundless,” and said the company was surprised by the
sion. Make Him Smile’s president is Kevin Farley, Chris suit because the company was in discussions with the
Farley’s brother. Farley family to resolve their concerns.
BRAIN emailed Trek’s spokesman and Make Him “Trek has never used Chris Farley’s likeness, image
Smile’s law firm but had not received a response by press or endorsement in connection to its Farley line of bikes,”
time for this issue. Trek spokesman Eric Bjorling told the Bjorling said at the time.
Wisconsin State Journal that terms of the settlement were On June 1, the case was moved from Los Angeles to
confidential and that Trek planned to continue market- Trek’s spokesman told a Wisconsin newspaper that the Western District of Wisconsin Court. Trek’s attorney
the company plans to continue marketing Farley-
ing Farley-branded bikes. notified that Wisconsin court of a settlement agreement
branded bikes.
Chris Farley died in 1997. The lawsuit had noted that on June 6.

Tri franchisers combine as Playtri acquires Endurance House


DALLAS — Playtri Franchising LLC, a Dallas-based retailer has extensive experience as a Shell and Exxon franchisee.
and franchiser, has acquired Endurance House International Brode holds a marketing and business degree from the Uni-
LLC, a Madison, Wisconsin-based franchiser. versity of Texas at Austin.
Playtri was launched as a coaching company in 2000 and The CEO of Playtri Franchising is Stephan Brown, an
later opened five stores in the Dallas area. It announced in experienced senior executive in the consumer products in-
January 2017 that it was selling franchises, and the first fran- dustry. Brown has competed as an age group triathlete for 32
chise opened in May last year in North Fort Worth, Texas. years and owns the Playtri franchise location in Colleyville,
There are now seven locations total. Texas.
Endurance House was founded in 2006 and began fran- “Playtri Franchising LLC plans to actively expand, with
chising in 2012. Today Endurance House operates 12 stores the goal of operating in all 50 U.S. states training and
in nine states, with an additional location opening soon. equipping athletes to reach their fitness goals in the most
Two of its franchise locations closed this spring — one in well-rounded athletic endeavor ever conceived,” Brown
Florida and one in Southern California. Endurance House said.
founders Jamie and Tara Osborn will remain with the Play-
tri leadership team.
Playtri said the acquisition “will combine two power- We Goofed
houses in the world of triathlon retailing into the largest In the June 15 issue, we reported that Superpedestrian
chain of triathlon-focused retail locations in the nation, with sells complete bikes with the Copenhagen Wheel pedal-as-
18 locations in nine states.” sist hub motor wheel under the Wheel Plus name. Those
Playtri’s founders are the husband-and-wife team of bikes are actually sold under the Superpedestrian name.
With 12 stores in nine states, Endurance House Ahmed Zaher and Staci Brode. Zaher is a former member We regret the error and any confusion it may have
was purchased by fellow triathlon retail fran- of the Egyptian Olympic swim team and eight-time Hawaii caused.
chiser Playtri in June. Ironman finisher. Trained as a mechanical engineer, Zaher
SALSACYCLES.COM
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the most effective ways to learn and overcome challenges.

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September 14th – 20th | Reno Tahoe


The Northstar Free-Ride Festival, powered by Interbike, is like an
amusement park for cyclists. With a full weekend of activities for the
whole family at one of the most picturesque locations in North America –
Lake Tahoe – this kickoff to Interbike Marketweek is guaranteed to
recharge your batteries and get your show experience off to an amazing
start. The festival begins on the evening of Friday, September 14th and is
packed with mountain bike races, road bike rallies, e-mountain bike
events, demos from premier brands, triathlons, skills clinics, kids’ bike
rodeos and activities, live music, wine tastings, pub crawls and more.

Stay tuned to interbike.com for the full lineup and travel details.
Bring the family or the staff and come help us celebrate our new
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home of Reno Tahoe.

September 14th – 20th | Reno Tahoe interbike.com


10

Acquisitions reveal growth in high-end women’s clothing market


By Steve Frothingham The same week, Primal Wear, best known as a maker We’ve stayed active in the riding community instead of listening
of custom cycling event jerseys, bought and revived to the inside business side of things.”
LOS ANGELES — The growth of high-end women’s the women’s cycling website Team Estrogen and its Kriske eventually found a factory and began developing a
cycling apparel is one of the bright spots in the bike Doyenne brand. product line and brand that has grown steadily. The $235 En-
industry in recent years, with companies large and Machines for Freedom was founded by Jennifer durance Bib is one of its top sellers.
small paying more attention to finding the right com- Kriske, who said the first time she attended Interbike, Machines for Freedom will stay in Los Angeles and maintain
bination of product, brand and distribution to serve industry insiders said there was no market for high- its own website. Specialized sales reps will offer the line to some
women enthusiasts seeking better fit, performance end women’s clothing. of its dealers, but Kriske said sales growth will be managed to
and style in their clothing. “A lot of people tried to explain the industry to avoid overwhelming the factories she uses. She said non-Spe-
In June, Specialized bought the 4-year-old Ma- me,” she laughed. “But I think that’s why we’ve been cialized dealers will still be able to stock the brand and sales will
chines for Freedom brand for an undisclosed amount. successful: We look at what the customer needs first. continue through the brand’s own website and other outlets, in-
cluding Backcountry.com.
While a large percentage of Machines for Freedom’s sales are
online, Kriske said a handful of brick-and-mortar retailers have
learned how to approach the market.
“I want shops to be successful with our products, but there’s
not a magic bullet that brings women in. Sometimes it’s just a
small mental shift that needs to happen — just a 5 or 10 percent
mental shift in how women are talked to and how the sale takes
place,” she said.

$3,800 MSRP
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Photo by Tracy Chandler


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WHEELS: STAN’S GRAIL
CONTROL KIT: ALLOY

Women’s clothing brand Machines for Freedom was founded


four years ago. Specialized acquired the Los Angeles-based
company last month.

In buying Team Estrogen, Primal Wear has obtained a plat-


form allowing the company to communicate with avid female
cyclists, said Jessica Lozano, the company’s COO. Lozano’s sis-
ter, Shawna Edwards, is the company’s CFO, and she said five
of the company’s seven senior managers are women. Dave Ed-
wards, Jessica and Shawna’s father, co-founded the company in
1992 and remains CEO.
The Team Estrogen website has active forums and previous-
ly sold multiple brands, including Doyenne. Now it will carry
Doyenne exclusively, Lozano said. She said Team Estrogen co-
founder Susan Otcenas will likely remain involved with the site.
Lozano said the site helps Primal Wear better understand the
needs of women cyclists.
“The spirit of Team Estrogen has been to make women feel
empowered. We want to try to take away obstacles to women
THE NEW LIMITED EDITON BSB IS HERE riding and remind them that riding bikes is still fun and it can
be used to do good in the world,” she said. “It’s all about fun and

ORDER NOW FOR CYCLOCROSS SEASON accessibility and not being elitist.”
While Machines for Freedom and Team Estrogen are mostly
road-oriented, there is similar growth in high-quality women’s
LIMITED QTYS RDO CARBON FLATMOUNT $2300 mountain bike clothing.
AVAILABLE COMPACTON DISC BRAKES FRAME ONLY Colorado brand Shredly is in its eighth season and has grown
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Niner Reps: made clothing is sold through about 70 retailers and online.
N. CA CO, WY, MT, UT, NM VT, NH, ME, MA, CT, RI INSIDE SALES
She said she has seen a steady increase in the availability of
ROBERT (970) 219-0448 GEORGE (802) 345-9205 JOSHUA (802) 917-3873) CHRIS (970) 672-2073 high-quality women’s clothing in recent years.
CENTRAL CA, LA IA, N. IL, N. IN, NE, ND, MI, MN, SD, WI KS, OK, KY, OH, MO, AR, S. IL, S. IN INTERNATIONAL “The customers still feel underserved. It will take a while
CRAIG (559) 359-3527 CODY (314) 825-6188 MONDO (714) 273-1727
SCOTT (507) 313-0676 before they feel catered to. But there’s so much more out there
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ANDY (480) 678-1508
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than there used to be. There’s been a resurgence of boutique
JEFF (407) 718-1311
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brands like us and that’s causing the big brands to begin ad-
GLENN (512) 653-1800 ROB (561) 573-1259 CHARLES (503) 490-3623 dressing the market with better product. … The tide is rising
and there is more competition for us, but also a lot more op-
tions for our customers.”
July 1, 2018 11

Performance doesn’t have to be pricey, PNW Components says


By Toby Hill sales through distributors BTI and J&B Importers. for its upcoming Loam dropper lever, which is com-
It does not sell dealer direct, except to a handful of patible with any mechanically actuated dropper post.
SEATTLE — “Strong, light, cheap — pick two,” the old adage local shops in the Pacific Northwest. “We’ve invested a lot in ensuring the internals are
goes. But how about “Performance, durability, value”? Seattle- “That again is another way we’re able to save cost sealed up with a super nice bearing. Some competi-
based PNW Components maintains consumers can have all — the cost of hiring people to manage those relation- tors use bearings, but some of them are electronics
three with its growing line of parts for mountain, cyclocross ships adds up quickly. So that’s another way the dis- bearings, which don’t hold up over time. So we’ve
and adventure bikes. tributors are able to help us out,” Kerson said. used an outdoor-rated bearing that’s all sealed up. We
Husband-and-wife team Aaron and Emily Kerson launched While PNW has focused strictly on the aftermar- have an injected rubberized material for the thumb
PNW in 2015 — he had been a product developer and manag- ket so far, the company is feeling out OE opportuni- pad, and the whole thing is CNC’d, so it’s a very techie,
er for Specialized, Marin Bikes and Amazon, while she worked ties and will attend Taichung Bike Week in late Sep- precisely made product that’s very light. And lastly it
for Bay Area retail giant Mike’s Bikes and later was in market- tember. Kerson sees strong spec potential particularly has a ton of adjustability,” he said.
ing for Marin Bikes in addition
to her creative pursuits as a free-
lance photographer and graphic
designer.
“We saw a hole in the mar-
ket. We didn’t see a lot of brands
targeting the rider who may not
identify with being the ultra
World Cup racer. There are a lot of
riders who love riding, love get-
ting togther with their buddies on
the bike, but don’t have the inspi-
ration to race,” Aaron Kerson said.
The company began with
dropper posts that Kerson could
get manufactured inexpensively
thanks to the factory relation-
ships he had developed in Tai-
wan through his previous work.
“Through my industry con-
The Rainier internally
tacts we’re able to get some kill- routed dropper post has
er product that’s top-notch. Ev- 125 millimeters of travel
ery large brand that’s out there and comes in 30.9- and
is working with the same facto- 31.6-millimeter diameters.
ries, so we’re unique in that many It retails for $259 includ-
smaller brands wouldn’t have ac- ing lever and cable.
cess to them, but because I’ve
worked with them in the past they’re able to work with me di-
rectly without going through a trading company,” he said.
From droppers, PNW expanded into aluminum mountain
bars and stems designed completely in-house and manufac-
tured in Taiwan. And the company is continuing to develop
other touch-point parts — grips, pedals and saddles are up next.
But droppers are still PNW’s bread-and-butter product, in-
cluding strong sales of 27.2-millimeter posts for gravel and ’cross
bikes as well as the entry-price-point Cascade externally routed
mountain post, priced at $229.
“It is an absolute workhorse,” Kerson said of the Cascade.
“Ride in crappy weather all you want, it just keeps working. And
what I love about that product is that the rider group is super di-
verse — everyone from someone who pulled their bike out of
their garage and wants to get up to speed with modern trends,
to college students who want an affordable product, to everyday
singletrack riders.”
In addition to leveraging its direct factory relationships, PNW
passes along further savings to customers by running a lean op-
eration of five employees working from their homes, saving the
cost of maintaining an office. Rather than engaging in costly
World Cup team sponsorship and print advertising, the compa-
ny relies on grass-roots marketing through social media, brand
ambassadors including Ibis Cycles rider and YouTube star Jeff
Kendall-Weed, and consumer and media reviews.
“Sponsorship is great for product development, but we’re con-
fident that the way we’ve been targeting customers is the best
way for us, because we’re focused on super high-quality prod-
uct at low prices. We try to get great reviews on the product that
customers see, get the shops involved and then start telling their
friends and we get the word-of-mouth going. That’s what’s been
working really well for us,” Kerson said.
In the U.S., PNW’s business is split about evenly between
consumer-direct sales on its website and Amazon and dealer
12 S TAT E O F
RETAIL
Does your store have a social media presence? Do
you have different strategies for each platform?
White Center, Washington New Orleans, Louisiana
Aaron Goss, owner, Aaron’s Bicycle Repair Marin Tockman, owner, Dashing Bicycles
We use Facebook and Instagram. Frankly, they We opened almost five years ago during the rise of
are tiring. It takes too much time to keep them business-oriented social media platforms. I believe
up to date. Most people we feel are not that into if it wasn’t for these platforms we wouldn’t have
it. Seems like the same “followers” seem to com- the reach we have today. We mostly use Instagram
ment. We do try to post something interesting and Facebook, and I think picking and choosing
at least every few weeks. We used to send out a platforms that are easy to use and hands-off are
monthly e-newsletter but have stopped that too best for us to promote our products, events and
because we are so busy working in the shop. general community messages. I also am still a
believer in good old-fashioned email newsletters
San Francisco, California to engage a community of regular customers and
Karen Wiener, co-owner, The New Wheel followers who may not use social media and keep
The main platforms we use are Instagram, Twitter them interested in all we have going on.
and Facebook, and the goal is to always com-
municate what we do rather than use it as a hook Cary, North Carolina
to get people to come into our stores. We want Peter Cusden, co-owner, All-Star Bike Shop
to give context for our stores and use marketing We use Facebook and Instagram, but I must be
to tell stories about where we are going, not to honest: I am not a fan of social media. There is
promote what we are going to do so that when too much content with no bearing on my life and
people do come in, they know what is going to what I do on a daily basis. Sometimes things that
go down. My husband Brett and I tried handing you may be interested in get lost in the sea of
our social media off to someone else, but we stuff. I find promos, rides, etc. are better suited to
realized our voices are really important in it, so post on our website, and we get more response
we’ve taken it back into our court. from that than anything. We also have an active
shopping cart on our website, so we see more
Las Vegas, Nevada from that than from social media. I believe in
Barry Winter, co-owner, Giant Las Vegas quality over quantity, so when we do post, it
Our store is active on Facebook, Twitter and Ins- must be worth posting.
tagram. Giant provides social media guidance and
we recently hired an employee who owns a social Bound Brook, New Jersey
media consulting business. He spends an hour a Marc Cianfrone, owner, Pop’s Bike Shop
day working on our messaging. We use Facebook We do a lot of social media posting and advertis-
to advertise specials and pass along information. ing. Facebook, Twitter, Instagram and whatever
Instagram and Twitter are used to tell a story and else the younguns that work here tell me is hot,
develop loyalty to the brand and our store. we are on! We try to mix up the posts on each
platform each time to keep it fresh and not have
Park City, Utah it seem “spammy.”
Andre Shoumatoff, president,
Park City Bike Demos Pittsburgh, Pennsylvania,
Our shop is 3 years old and is partly owned by Mark Bedel, sales manager/master bike fitter,
an internet agency, so we’re designed around a Pro Bike + Run
social media plus omnichannel platform that has We recently created a new full-time community
cost us hundreds of thousands in investment, outreach and marketing position. Facebook
plus a dedicated employee who produces web and Instagram have been largely used to create
content when he’s not working directly on social community, schedule rides and runs, as well
media. The results have been astronomical in this as notify our base about events. We aren’t cur-
hugely competitive market, and it’s part of our rently using social media for product sales, and
special sauce. We just have an online swagger only occasionally for seasonal promotions. Our
about us that translates into growth, revenue and website has been our go-to tool for price reduc-
overall success that other shops don’t see. tions and specials for bikes, but we haven’t yet
found a way to cost-effectively integrate a simi-
St. Paul, Minnesota lar platform for our run side. The SmartEtailing
Benita Warns, owner, site we’ve been using sees much click-through
Mr. Michael Recycles Bicycles activity and has converted well into floor traffic
We have a Facebook page with more than 1,500 and sales.
followers. I post several times a week. I also post to
about six local Facebook pages, as well as a page Dieppe, New Brunswick, Canada
called Support Neighborhood Business. There are Rick Snyder, president/CEO, Mike’s Bike Shop
also several bicycle marketplace pages that serve We are invested heavily in Facebook, and slightly
the Twin Cities area, and I’ll post bicycles for sale less so on Instagram and Twitter. We have many
that are of interest to those who follow those pag- staff who are able to post to all platforms, so we
es. Use of social media has helped greatly increase get many different “feels” to our social media.
our repair business as well as sell more bicycles, We pay to boost important posts like sales and
keeping us on track for year-over-year growth in events, but also try to have lots of fun, non-
shop income. Social media is free or really cheap to promotional posts. We also try to keep a regular
use. You just have to invest your time. posting schedule for consistency.
R E TA I L July 1, 2018 13
BRIEFS
Maryland store gains of the Velo Studio, which he opened in 2015,
space in relocation and USA Cycling Certified Race Mechanic, the
three-hour hands-on session covered basic bike
EDGEWATER, Md. — Parvilla Cycles recently mechanics including how to evaluate and care
moved to a larger location it purchased in for a bike and how to make adjustments when
Edgewater, Maryland. The 7-year-old store moved things aren’t working correctly. “Knowledge is
only a short distance but increased its space from power. One way to encourage more women to
nearly 4,000 square feet to just over 6,000, and ride bikes is to help them understand how to take
expanded its fitting studio. Stu Waring and Iain care of their equipment, and what to do in case of
Banks opened Parvilla Cycles in 2011, and that emergency,” said event organizer and Velo Studio
partnership remains today. “Moving to a larger marketing manager Kristin Brandt. “While we
location enabled us to purchase our own build- just scratched the surface during this clinic, we
ing, build out the store in a customer-friendly hope each attendee left feeling more informed,
layout and ultimately be part of a greater com- prepared and empowered to take on whatever
munity in the South River Colony Main Street,” comes their way.” Profits from the STBG Women
owner and store manager Sarah Banks said. Who Wrench Clinic will be donated to Unity Farm,
Waring, who is also the retailer’s head bike fitter, a nonprofit providing rehabilitation and perma-
oversaw the build-out. With fitting and custom nent housing for distressed farm animals, and
bikes a mainstay of the store, a dedicated space Little Bellas, a mountain bike organization with
for bike fit was needed. “With the building only the goal is to help young women realize their
being 13 years old, it was primarily an interior potential through cycling.
build-out. But having an architectural background,
I knew how we wanted to design the space to Pedego opens 6 new
incorporate our dedicated fitting studio as well as
the retail area,” Waring said. The new location is e-bike stores in Canada
about a half-mile from the shop’s former building FOUNTAIN VALLEY, Calif. — Pedego Electric
in Edgewater, just south of Annapolis. Parvilla Bikes has opened six new stores across Canada,
Cycles carries Specialized, Felt, Parlee, Alchemy bringing the total number of Canadian Pedego
and Mosaic, and the retailer hired three additional stores to eight and the total worldwide to 132.
part-time employees after the move. The new Canadian stores are located in Calgary,
Kawartha Lakes, Vancouver, Prince Edward
Central Oregon retailer County, Hamilton and Oyama. They join previ-
ously opened Canadian stores in Qualicum Beach
moves to new building and Victoria, both of which opened in 2014. “We
BEND, Ore. — After doing business for 18 years are delighted to be increasing the availability of
in its former space, Webcyclery has moved to
a new location five blocks away. Owner Kevin
Pedego electric bikes with six new stores, making
Pedego the fastest-growing electric bike brand in KNOWLEDGE IS
POWER
Gorman purchased the 5,400-square-foot stand- Canada,” said Mike Clyde, owner of the Pedego
alone building, a historic church built in 1912. distribution center for Canada, located in Nelson,
“The building burned down in the 1980s, and the British Columbia. “Our new store owners share a
interior was redone. They saved the stained- passion for Pedego electric bikes, and they love
For over 100 years, the BPSA has focused on the needs
glass windows, gave it a new roof and beams,” helping Canadians reconnect with the fun of bike
Gorman said. “The previous owner had used riding.” of the bicycle industry through its Legal and Legislative
it as a concert venue so I only had to paint and monitoring, its commitment to Safety, and by providing
build some cabinets. It has a parking lot, which Motion Makers opens its valuable Statistics. We’ve added a fourth cornerstone to
is key. The building is technically bigger by a few
hundred feet, but I feel like I ran out of space real 3rd North Carolina store our work by expanding our Education platforms to help
inform and grow our industry.
quick.” Gorman started Webcyclery 20 years ago CHEROKEE, N.C. — Motion Makers Bicycle Shop,
in his garage, making a name for the business with stores in Asheville and Sylva, North Carolina,
The Bicycle Leadership Conference, the new Charged
by being one of the first to sell custom Timbuk2 has opened a third location in Cherokee. Owner
messenger bags online. “We sold any colors you Kent Cranford had announced plans to open the Up e-bike training videos, the Supplier Seminar Series
wanted. For two guys in their apartment, we new store in April. Motion Makers shares the at Interbike and our funding of innovative education
were outselling REI at one point,” he said. “It was space with outdoor retailer Outdoor 76, which programs through the NBDA and other industry groups
95 percent of our business for a while.” Today, Rob Gasbarro opened in Franklin, North Carolina demonstrates our commitment to build a more secure
Webcyclery has a staff of 15 and sells bikes from in 2010. “Cherokee has slowly evolved into an future for our industry. Knowledge is Power!
Salsa, Scott, Niner, Co-Motion and Moots. It also outdoor gateway for the Smoky Mountains,”
specializes in trials bikes, which it sells mostly Cranford said. “We are excited to offer bikes
online, and stocks nordic skis. The new building and gear for the adventures that are literally
came equipped with a kegerator setup with six steps from our front door.” Outdoor 76 provides
taps, so Gorman said he plans to serve beer in specialty outdoor hard goods and apparel for a
the near future. variety of outdoor pursuits.“It’s hard to put into
words how excited we are to be a part of such
Boston-area shop hosts a comprehensive shop where enthusiasts can
talk to experts about multiple outdoor activities
women’s repair clinic — not to mention in Cherokee, a community
SHERBORN, Mass. — Retailer Steve the Bike Guy that loves these mountains the same way we
Velo Studio hosted more than 15 women for the do,” Gasbarro said. The shop is located in a
first STBG Women Who Wrench Clinic at Unity 3,800-square-foot historic colonial house. Motion
Farm in Sherborn, Massachusetts in May. Makers occupies the 2,000-square-foot ground For information on how to join, visit bpsa.org, contact
Led by Andrea Smith, a mechanic on the USA floor and Outdoor 76 is located upstairs. Motion Ray Keener at ray@bpsa.org or call us at 303 442-2466
Cycling Pro Road Tour, and Steve Brandt, owner Makers carries Specialized, Moots and Surly.
14
EUROBIKE SPECIAL EDITION

Portugal chain factory a vital link in SRAM’s drivetrain business


By Val Vanderpool manufacturer.
“At the time we only had a small hand-
COIMBRA, Portugal — Rolls of raw steel ful of SKUs. Life was simple, but we were
feed dozens of machines that cut, stamp, excited about what it [the acquisition]
heat treat, nickel plate and stitch together meant. We had the challenge of integrat-
the more than 450 pieces that make up a ing a crazy German culture with a crazy
single bicycle chain. American culture. The main manufactur-
In any given week, SRAM’s chain ing campus included 40 or 50 buildings
factory in central Portugal uses at least with bicycle manufacturing spread out
110,000 pounds of raw materials, and in among those. We had to extract it from
one year has the capacity to produce 7 mil- the rest of the division, and we moved it
lion meters of chain. across the river,” Day said. “We got the fac-
“If you took apart the chain, which you tory in Coimbra in the deal, so we trans-
can’t, you would find 114 links in each ferred the equipment from the chain fac-
chain. In one end go the rolls of steel and tory in France to Portugal and expanded
out come the 450 pieces linked together our chain portfolio.”
to drive the bicycle,” said Stan Day, co- Following SRAM’s acquisition of
founder and CEO of SRAM. “Consider- Sachs, the Chicago-based company also
ing the torque that gets put on a chain and went on to purchase RockShox, Avid, Tru-
how it bends around the sprockets, it’s a vativ, Zipp and Quarq.
pretty remarkable component that doesn’t
get its just due.” Linking it all together
SRAM began manufacturing its own Along the banks of the Mondego River
chains following the acquisition of the lies the important cultural and econom-
ic center of Coimbra, a small city
known for its unique style of Fado
music and home to the Univer-
sity of Coimbra, one of Europe’s
oldest. For the past 50 years, the
65,000-square-foot factory locat-
ed a few miles north of the city has
fabricated bicycle chain from raw
metal, first for Peugeot and, later,
automobile timing chains for Se-
dis, which was ultimately acquired
by Sachs. Today the factory makes
only SRAM bike chains.
“We have 150 employees work-
All components of the chain are heat treated In Ripoche furnaces for greater durability.
ing three shifts a day,” said Isabel
Gomes, general manager of SRAM
Photos by Adrian Marcoux — SRAM LLC 2018

Portugal. “We are producing all


types of chain you can imagine,
from 1-speed to 12-speed chain,
which right now is what we make
the most of. But we’re also seeing
more demand for our e-bike chain,
in both aftermarket and OE sales.”
Raw materials to be turned
into the pins, rollers and plates
that make up the anatomy of a
chain come from Germany and
Isabel Gomes is the general manager of SRAM Switzerland. All but some hollow
Portugal, and has been with the company since pins used on higher-end chains,
SRAM acquired Sachs’ bicycle division in 1997. which are made in Switzerland,
Gomes worked for Sachs prior to the acquisition. are made in Coimbra. The fac-
tory also doesn’t do the gold and
bicycle division of Sachs, an automotive black titanium coating on SRAM’s Eagle
parts manufacturer based in Schweinfurt, XX1 chain.
Germany, in 1997, that also owned the fac- Plates are stamped out of huge sheets
tory in Portugal. of steel, and pins and rollers are cut from
After five strong growth years due steel tubing fed into another machine mil-
mostly to the success of its GripShift prod- limeters at a time off of large spools.
uct, Day said SRAM was ready to expand Many of the factory’s machines, in-
into other components. Sachs’ bicycle di- cluding the heat-treating furnaces, have
vision had a strong engineering depart- been in use for decades but are now au-
ment, the know-how for fabricating met- tomated and computerized. Each chain
al components and an already successful component is heat and chemical treated
internal gear hub product line. It also at varying temperatures to make it more
owned chain factories in France and Por- durable, then polished before being placed
tugal. The acquisition was SRAM’s first, in bins and carted to the assembly area.
Rolls of raw metal feed machines to produce the parts of a chain, including the pins
and an important step on the company’s There, the individual polished compo- and rollers.
path to becoming a complete component nents are fed into machines that assemble
July 1, 2018 15
EUROBIKE SPECIAL EDITION

them into a recognizable form, spitting ing fatigue, tensile strength,


out kilometers’ worth of finished chain metallurgical analysis and
per day. wheel testing. A staff of
The chain is then fed through more four is responsible for per-
machines for pre-tension and other tests forming the tests.
to detect any possible defects. Applica- “We do more than just
tion of factory lube is the final step be- chain-specific testing here.
fore packaging. Depending on its final And of course, like most
destination, the chain is either cut to companies, we have cre-
length and packaged in individual box- ated and developed tests
es for retail sale or coiled onto rolls to be based on our knowledge,”
shipped to OEM suppliers. said Pedro Santos, de-
Besides making chain, the factory sign engineer manager for
also assembles Zipp hubs and wheels. drivetrains at SRAM Por-
Zipp rims are produced at SRAM’s facil- tugal. “We have over 20 of
ity in Indianapolis and shipped to Co- our own tests, and we’re
imbra, where as many as 14 employees building on that. We have
lace and build them up on hubs also as- several test machines for
sembled there from parts made in Por- wheels, and because they
tugal, Spain and Germany. SRAM has are built here, it’s really fast
a partnership with Hutchinson for its to also test the rims and
Zipp tires, which are shipped to distribu- hubs here.”
tors from Coimbra. SRAM Portugal also From a product devel-
serves as a Zipp warranty service center opment standpoint, SRAM
for Europe. Portugal works closely with Inner and outer chain plates are stamped from sheets of raw metal.
the company’s other facili-
More than manufacturing ties in Taiwan, Germany and the U.S. “There continues to be growth in bi- from Portugal’s Atlantic ports.
Four years ago, SRAM expanded its Co- “Since SRAM started into the road cycle manufacturing in Europe, so being “We’re not in the center of Europe like
imbra facility with a new three-story of- business with Red and Force, those were close is constructive,” Day said. “But an- Brussels, but our shipping times to Eu-
fice building adjacent to the factory. It the first projects where we worked with other reason I like manufacturing in Eu- rope are fast. It’s about 24 hours to ship
houses administrative staff, engineers and people all over the world who develop rope and other places is that each culture to Spain, around 48 to France and three
testing and quality control labs. Flags fly the cassettes, chainrings and derailleurs,” has a different approach to how they do days to Germany,” Gomes said. “I would
high above the building to signify SRAM’s Santos said. “With a drivetrain there is business. We get to look at best practic- say in three to four days, you can get
ISO Quality and Environmental certifi- more involvement because each compo- es and mix and match around the world. goods to all of Europe.”
cation. SRAM was the first company in nent is dependent on the others, so you We’ve grown product development or- But Day said it’s Portugal’s infrastruc-
Portugal to obtain the ISO 9001:2015 cer- work closely with colleagues from other ganically and kept the location of our ac- ture and heritage in manufacturing that
tification, which sets requirements for design departments on the development quired companies, and we’re stronger for make the country a great place to oper-
quality environmental management sys- of the complete groupset.” it.” ate a factory.
tems to help businesses be more efficient Portugal remains an affordable place “Portugal has a terrific manufactur-
and improve customer satisfaction. European advantage to operate, with a labor rate that is less ing mentality. It is always continuously
While some third-party testing is Manufacturing in Portugal has its advan- expensive than most of Europe. And, improving and developing really strong
done off-site, SRAM Portugal is equipped tages, including being close to SRAM’s although it’s located at the far Western technologies, so it goes way beyond cost,”
to run dozens of tests in its labs, includ- European customer base. reaches of the continent, it’s easy to ship he said.

Continued from cover


Pantone said Eurobike also remains hundreds of attending journalists, that its outdoor demo. The combination re-

Eurobike a place to see new products and trends many companies have planned launches turned the show’s focus to manufactur-
in person. there, if only judged by the hush-hush ers and distributors, the show’s Klaus
“For my part on a product develop- invitations filling up BRAIN staffers’ in- Wellmann said soon after the new dates
ing list of companies looking to get into ment and strategy side, to be able to see boxes in the weeks before the show. were announced last year.
the Messe Friedrichshafen. New exhibi- trends in one place and in person is valu- Many companies profess to intro- “We are giving the original function
tors this year include Kona, for exam- able. You see a product then find your- duce new products only when they are of Eurobike back to the manufacturers
ple, which is coming back after several self talking to a product manager or an ready, not on a model year cycle, and Eu- and importers: namely the first publica-
years of sitting out the event. The com- tion of the new collection and the associ-
pany plans to show off its new e-bike of- ated exchange with trading partners for
ferings to European retailers. Eurobike “For my part on a product development and strategy side, to be seasonal planning,” he said.
will also feature some new brands, like The show also is increasingly focus-
Rubber Kinetics, the U.S.-based compa- able to see trends in one place and in person is valuable. You ing on e-bikes and e-mobility products
ny that is introducing Goodyear tires to and services, said Eurobike’s Stefan Re-
the bike shop market. see a product then find yourself talking to a product manager isinger.
U.S. brands say, regardless of timing, “The bicycle market is changing
Eurobike remains the best place to meet or an engineer and having a conversation you would otherwise very dynamically,” Reisinger said. “On
with their global distributors — especial- the one hand, the e-bike boom is gen-
ly European distributors, of course. (The never have, if you just saw the product launch online.” erating record revenues for many mar-
Taipei Cycle Show remains the show to — Jake Pantone, Enve’s vice president of product and consumer experience ket players, but also considerable shifts
conveniently meet with Southern Hemi- in market structures. With the changed
sphere and Asian distributors.) concept for the show and a clear focus
“It saves us a lot of 14-hour flights,” engineer and having a conversation you robike’s new date offers one more spot on trade visitors and e-mobility top-
said Jake Pantone, Enve’s vice presi- would otherwise never have, if you just on the calendar to align with the devel- ics, we are addressing these changes in
dent of product and consumer experi- saw the product launch online.” opment cycle, along with earlier-season the bike and e-bike market. The strong
ence. “Whether we are shopping for a Besides the road products launched events like Sea Otter as well as the fall positive reception from established as
new distributor or doing maintenance at the Tour, July might be an unusual shows. well as new market players shows us
with a current one, there is that kind of time to introduce new products. But Eu- Besides the date shift, Eurobike this that we are on the right track with this
efficiency there.” robike remains enough of a stage, with year eliminated its consumer day and concept.”
16
EUROBIKE SPECIAL EDITION
Continued from cover

Miranda
lead times of 35 days, but we can do shorter,” said João
Filipe Miranda, marketing manager at Miranda. He’s the
grandson of founder Amilcar Miranda and son of current
CEO João Carlos Miranda. Three of Miranda’s cousins
also work at the company.

From start to finish


At Miranda’s factory, which sits among rolling green hills
dotted with a mix of agricultural and industrial devel-
opments, more than 220 employees work to produce
mainly drivetrain components. Everything from design-
ing, molding, heat treating, sandblasting, CNC machin-
ing, painting, finishing and adding decals is done at the
factory. Just about the only thing Miranda doesn’t do is
anodizing, which is handled nearby.
Much of Miranda’s business is OEM sales. The long
list of components Miranda manufactures includes drop- Childhood friends Joao Miranda (right), marketing man- Miranda makes mostly drivetrain components for sup-
outs, fork crowns, cranksets, chainrings, titanium and ager, and Agnelo Canas, sales manager, have worked for pliers. Its e-bike business has grown substantially the
aluminum spindles, brake levers and bearing casings. It Miranda together for the past decade. past couple of years.
produces nine shapes of cranks that can be personalized,
ranging from 150 to 175 millimeters in length so that Besides drivetrain components and e-bike frame cov- worst job to have ideas and then have to try to make it
suppliers can choose the best option for the size of the ers, Miranda also makes plastic reflectors, utilizing ultra- happen, but he loves it and is constantly producing and
bike. It also offers custom color finishes for its crankarms. sonic welding technology. promoting new product.”
Miranda is one of the few companies that uses tita- “Every country has a different norm for each reflec- The company has 3D printers for prototyping, which
nium for components like chainrings. tor, and molds cost a lot of money but we do have a lot of saves time and money. It conducts a host of tests on-site,
“I think we might be the only company to work with good mold makers nearby,” Miranda said. “Our reflec- and also uses a third-party testing facility.
this material. We don’t produce too much of it for the final tors are precise and good quality.” Miranda’s road, downhill and enduro teams field test
customer, but some pro riders like it,” Miranda said. “So In recent years, Miranda has launched products tai- many of its designs on race courses around the world.
we do use it because we have experience making spindles lored specifically for the aftermarket. Miranda’s XMOD In the future, the company will also have a fleet of bikes
with titanium. We work with a harder titanium so it’s very crankset was designed to make it easy for the consumer and e-bikes at its factory so that workers can try out the
stiff. Frame-grade titanium is three times softer. But it’s to swap out front chainrings without removing the cran- products they are making.
expensive to use and takes more tooling and more time.” karms. Miranda’s newly formed enduro and downhill In recent years, Miranda has patented more of its de-
Miranda also makes plastic brake levers, mostly for racing teams helped test the XMOD crankset, which re- signs to stave off counterfeiting.
the kids’ market. While the company’s plastics business cently won a Design & Innovation Award. “We develop all of our products internally, and we
is small, Miranda said the factory delivers quickly and “The parts are interchangeable spiders and various felt the need to patent some because usually we launch
controls all the processes. It fabricates and maintains all spindles. If someone has a road bike but wants to change a product and the year after we go to Taipei and see our
of its other molds on-site, which Miranda said is another gearing for cyclocross, then they just need to change the design,” Miranda said. “So we have to do more patenting
way the company can retain control over its production. spindle,” said Agnelo Canas, sales manager for Miranda. to prevent copying.”
“We have tool shops in the factory, and we make all “Normally if a rider wants to change, a dealer has to do it. Miranda ships most of its goods to OEMs in Taiwan and
Our system is completely different because you can eas- very little to the U.S. directly because of costs, but it ships
ily change the chainring without taking off the crankset. directly to European manufacturers from Portugal. Agnelo
It’s one of the lightest cranksets on the market, and ideal said customer support is a priority for Miranda, and part
for racers who want to train on a specific chainring and of his job is to solve any problems before they get too big.
then switch to a race ring, or change from aluminum to “We support our customers at every point in the pro-
carbon cranks very easily.” cess. We try to solve problems in one or two days rather
Miranda has also recently developed its own chain than delaying,” he said. “We react immediately and catch
retention technology. With an asymmetric hook design, a flight right away so we are there. I think being close with
the chainring’s teeth, which are also designed to be taller the customer is one of the reasons Miranda is growing.
to engage the chain sooner, catches the chain’s rollers and They feel that support in every stage.”
keeps them in place and helps prevent chain slap.
The long view
Continuous innovation Miranda has continuously invested in its own facility and
João Filipe Miranda worked on and off at his family’s technologies over the years, and in 2015, along with fel-
company throughout high school and college and re- low parts makers Rodi and Ciclo Fapril, Miranda became
turned to work full time almost a decade ago. a stakeholder in aluminum frame company Triangles.
Agnelo and Miranda are childhood friends who grew The Portuguese company aims to ultimately produce a
up together. They work side by side at the company, run- half-million frames a year, and those frames will need
In recent years, Miranda has seen increasing demand ning its sales and marketing departments. The two have components.
for plastic motor covers and kick plates for e-bike an almost brotherly rapport, which suits this family- Miranda isn’t quite operating at capacity, but in order
frames. owned company. to expand or diversify production, it will need more space.
“We have been working more or less in the same office The company recently purchased an empty lot adjacent
of our molds except the injection molds,” he said. “We since 2009. Before I finished my master’s degree, João’s fa- to its factory and will construct a new building and add
don’t depend on external factors. If something happens, ther came to me and asked if I wanted to work with them,” more car and bike parking. Construction should start
we have backups.” Agnelo said. “I had been into bicycles but stopped riding sometime this year.
In 2017, Miranda began catering to the burgeon- 11 years earlier after getting into a huge crash. But I did “It will take about one year to complete. We’ll move
ing e-bike market, working with companies like Ghost, buy a bicycle a couple of years ago.” our quality department to the upper level of the new
Haibike and Trek to supply parts for bikes imported into “But he never rides it, it’s almost an exhibition bicycle,” building, giving it more space, and have a two-story
the United States. Miranda supplies OEMs with plastic Miranda added, laughing. factory,” Miranda said. “We need to increase our space,
kick plates and battery and motor covers made and paint- Miranda is also involved in product development, and we’ll organize our flow. The layout will be clean,
ed to match frames. It already had the injection molding and Agnelo said most new concepts come from Miranda. and the new areas will represent how we are growing
technology, so adding these products to its repertoire “He is the idea guy, and he pushes to make it,” Agnelo and how we intend to grow in the future. It needs to be
wasn’t much of a stretch. said. “Most new products come from João. I think it’s the step by step.”
July 1, 2018 17
EUROBIKE SPECIAL EDITION

Portugal Bike Value project supports a growing cycling industry


By Val Vanderpool trade association, Portugal ranks third af- manufacturers in Portugal, and hosts a road its goal of producing 3.5 million bikes per
ÁGUEDA, Portugal — Portugal has pro- ter Germany and Italy in terms of bicycle cycling stage race each year in early June. year, and the components that go on them,
duced bicycles and components since the production in Europe at the end of 2016. Five years ago, ABIMOTA launched by 2020, it must attract new investments.
1930s, but production waned for a time as Ribeiro attributes much of that growth Portugal Bike Value, a project that pro- “There is an investment incentive
manufacturing moved to Asia in the 1990s to the mobility segment, which includes e- motes the country’s industry and works program in Portugal that will go through
and early 2000s. But some companies stayed, bikes. He said that increasing demand in with Portuguese companies to find new 2020. We’re already negotiating another
and over the past five years the Portuguese the U.S. and Europe has given Portugal’s opportunities. It also works to bring new one to go beyond that,” Ribeiro said. “For
bike industry has begun to thrive again. industry a boost. Many Portuguese compa- companies to Portugal. For the European companies wanting to set up in Portugal,
“The industry got small for some years nies, including Miranda, manufacture OEM bike industry, manufacturing in Portugal there are more than just tax breaks. A per-
but has started growing again. It really components for a number of e-bike brands. allows for greater supply chain flexibility, centage of the investment can be subsi-
started around 2013,” said Sergio Ribeiro ABIMOTA was established in 1975. The with a two- to three-week lead time for dized by this program. If you fulfill your
of ABIMOTA, Portugal’s two-wheel indus- group’s original members were companies many products made there. objectives of employment and profits, you
try trade association. “More companies are involved in the manufacturing and assem- Companies wanting to expand in Por- may only have to pay back part of it. There
coming to manufacture and the companies bly of bikes, mopeds, motorcycles and re- tugal or move production there can re- is an 8-year payback time.”
that were already here are producing more.” lated accessories and components. Today, ceive financial support, including lower- Cycling participation is also on the
Most of the bike industry is based in the association has about 80 members that interest loans. The Portugal Bike Value rise in Portugal. Ribeiro said it’s chang-
central Portugal, about 45 miles south of contribute millions of euros each year to project aims to stimulate the production ing mostly in the country’s bigger cities,
Porto and 150 miles north of the coun- Portugal’s economy. Of those, 51 are bicycle of goods and services, increase exports where more people are using bicycles to
try’s capital city of Lisbon. According to and bicycle-related companies. ABIMOTA and continue to develop new manufactur- get around. The Portuguese government
ABIMOTA, Portugal’s two-wheel industry also runs a product testing lab to support ing technologies. If the country is to reach is investing in new infrastructure projects,
including bike lanes and bike share, to im-
Growth of the Portuguese bicycle industry 2012 2013 2014 2015 2016 prove mobility in cities.
“In our urban centers, mobility isn’t
Export value (euros) €175,538,000 €169,933,000 €226,741,000 €240,505,000 €276,613,000 easy when you are using a car, so we are
% change n/a -3% 33% 6% 15% seeing more people using bicycles,” Ri-
beiro said. “It’s both cultural and economi-
Number of companies 46 49 46 50 51
cal. Some regions have a culture of riding
% change n/a 7% -6% 9% 2% to work and school, but it was lost for some
Direct employment: manufacturing jobs 1,248 1,225 1,358 1,592 1,691 time. It’s regaining momentum again.”
ABIMOTA will have a booth at Euro-
% change n/a -2% 11% 17% 6% bike for a second year. It will share a large
Indirect employment: non-manufacturing jobs 28,880 28,497 29,837 32,222 32,881 space with 12 brands, including Miranda,
Rodi, Jasil, Tabor and others, and ABI-
% change n/a -1% 5% 8% 2% MOTA will also promote its Portugal Bike
Source: ABIMOTA (Portugal’s two-wheel industry trade association) Value project.

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Designed for Your Journey
18

Q&A
Upon retirement, Lance Bohlen looks back on 40 years in the industry
By Marc Sani and applied. Pippin Osborn, West Point
Cycles’ then manager and later founder
BURIEN, Wash. — It was a 1966 Cinel- of Syncros, hired me.
li Super Corsa spec’d with Nuovo Re-
cord, chrome lugs and Clément Seta silk BRAIN: West Point Cycles was an early
tires that caught Lance Bohlen’s eye. For force in Vancouver’s mountain bike scene
a 9-year-old, this shiny bauble of a bike and the birthplace and original home of
hooked his imagination and now — more Rocky Mountain, the bicycle company
than 50 years later — Bohlen is ending his started by Grayson Bain, Jacob Heilbron
cycling career. and Sam Mak.
At 62 years of age, Bohlen is in a race
with time, medical science and Stage 4 Bohlen: Yes. At the time, 1981 or so, West
lung cancer. Bohlen is blunt about his Point started a wholesale company and
condition — the five-year survival rate was importing unpainted Ritchey frames
is around 15 percent, and Bohlen’s in his for Canadian distribution. We would
fifth year. paint them in any Dupont Imron color
“It’ll be five years in October,” he said, available and kit them up. That gave me an
“but there have been incredible break- early exposure to the mountain bike scene.
throughs in cancer research and I’m ben- In 1986 I went to Osaka with Grayson. We
efiting from them.” Bohlen is now on his visited several frame factories and then
third generation of a targeted medica- went to Shimano, Suntour, Tange Seki, Dia
tion and is doing OK. His newest round Compe and many other parts makers to
of drugs puts him back on his bike, and get a feel for the supply chain.
for that he’s grateful. “I actually feel pretty
good, considering,” he said. BRAIN: You’ve had many years of
Still, it was a sobering moment three experience in Taiwan. How did that
years ago when his oncologist told him to happen?
“get your affairs in order.” But as Bohlen
points out, “a lot of people never get that Bohlen: A Ferrari mechanic from Germa-
luxury.” ny, Dirk Janz, on vacation with his family
While Bohlen officially leaves the in- at Whistler, had rented a Rocky Moun-
dustry this month after a six-year stint as tain. He loved it and the sport. On his way
FSA’s managing director in the U.S. mar- Margevicius recalls Bohlen’s passion ing to work, I had to pull over. I thought to the airport to go home he stopped by
ket, his career is a record book of quiet for cycling and road racing in particu- I was having a heart attack. I went to the our office and asked to be our German
accomplishments — from framebuilder lar. “His real passion was road. Lance pi- hospital; they did an X-ray and told me I distributor. Grayson and I looked at each
to product developer to product manag- oneered the Specialized road program. It had what looked like a tumor in my lung. other and said, “Why not?” When he got
er and product director for French retail was his vision and passion for winning I was never a smoker, but I had been a back to Germany he faxed us an order for
chain Decathlon. the Tour de France within 10 years that framebuilder for quite a few years. And 1,300 units, which launched Bike Action,
And later, while at Specialized, Bohlen fueled excitement and our road catego- during my time in Taiwan I used to ride a very successful business. We needed
played a key role in persuading Mike Sin- ry,” he said. frequently. The air pollution there is pret- frames and parts in a hurry, and we knew
yard to enter pro racing and to put Spe- “Lance was also an amazing worker. He ty bad, so maybe that was a cause. I don’t big brands like Schwinn were going to Tai-
cialized road bikes under riders with the has incredible leadership skills, a positive know. Maybe I was just unlucky. But in wan to source their bikes. On our next
Festina team. attitude, a courageous spirit, an inquisi- the end, it doesn’t really matter once you trip to Japan we extended it to Taiwan. We
Bohlen was working for Decathlon in tive mind, a strong heart, an analytical have it. You just have to deal with what began working with A-Pro for our own
France when Mark Norris, whom he had brain, a focused eye, a fearless approach to you’ve got. frames and looked at other factories to
worked with at Rocky Mountain, called. business and a disciplined tongue. Above source parts. One of them was Tien Hsien
Norris was then with Specialized. “I liked all, he’s honest, trustworthy, humble and BRAIN: You spent your early career in Industries, the future parent of FSA. At the
it (working at Decathlon). I raced for a he has a clear conscience,” Margevicius Canada. How did that come about? time, it was being run by Douglas Chi-
club, things were going well, I met my wife said. ang’s father. They were making headsets
there, and out of the blue I get a call from Bohlen: My family moved to Canada in and bottom brackets. We wanted to do
Mark. BRAIN: Before we turn to your career, how 1967 when I was 11. My dad, Jim, and my assembly in Canada, so we would import
“Specialized needed someone in Eu- did the diagnosis of lung cancer hit you? stepmother, Marie, were Sierra Club activ- parts from Japan and Taiwan, repack the
rope to work on manufacturing the Globe, ists and later co-founders of Greenpeace. bearings and make sure the frames were
then being made in Italy. It was an incred- Bohlen: The first thing I’d say is make sure They wanted to make sure my stepbrother straight. We were real bike snobs. While
ibly complex bike — almost every part you have health insurance, because you would never be drafted. After a few years working with A-Pro, I fell into a product
was custom,” Bohlen said. The Globe was never know what may hit you — a ve- I moved back to Philadelphia to live with manager role and because of my frame-
a true European city bike. It was much hicle or otherwise. I’m taking a targeted my mom and finish high school. I had building experience I ended up sharing
too expensive for the U.S. market, how- medication that if you had to purchase it, a scholarship to Temple University, but quite a bit of framebuilding know-how
ever, so when Specialized moved produc- it would bankrupt anybody in a matter of the pull of the Pacific Northwest was too with them.
tion to Taiwan, Bohlen moved to Morgan months. It’s insane what these drugs cost, strong. I went back to Canada and worked
Hill, California. but I’m so grateful they exist and that I as a bike mechanic and at a variety of odd BRAIN: How is it, then, that you joined the
Coincidently, Bohlen joined Special- can get them. I’m fortunate that I have jobs from construction to picking oysters. French retailer Decathlon?
ized the same day as Bob Margevicius, a type of cancer mutation that responds Then I had an epiphany — I went back to
now the company’s executive vice presi- well, so I’ve been able to avoid chemo. I school. While getting a degree in indus- Bohlen: Decathlon was also buying
dent. Bohlen knew Margevicius slightly tell everyone: Listen to your body. For a trial education at the University of British frames from A-Pro and was selling a mil-
from racing on the East Coast. “Now he while, after a ride, I’d cough a bit and feel Columbia, I had my own repair business lion units a year — good quality but lower
was my boss. You think you know every- a tightness in my chest. It was so insignifi- and was working while attending classes. price points — pretty much under the ra-
thing and then you start hanging around cant, I just ignored it. Now I know those I saw an ad for a bike mechanic at West dar from the conventional bicycle distri-
with Bob,” Bohlen said, laughing. were warning signs. One day, while driv- Point Cycles, the best bike shop in the area, bution chain. The Decathlon guys would
July 1, 2018 19

come to A-Pro and see this tall Western guy BRAIN: Kore, founded by BMX champion Bob
working on the shop floor and they later asked Morales in 1988, had been in freefall for some
me if I had ever thought of moving to Europe time. Morales later sold his interest in Kore and a
and bringing a more North American flair to Taiwanese trading company bought it. You later
their product line. Their offices were right out- became an investor in Kore.
side of Roubaix, so my emotions were running
high and I was kind of flattered. They invit- Bohlen: I invested in the brand as an owner
ed me to an interview, offered me a job, and I and Wick Wicklund did sales. The idea was
took it. It was a whole other world for me. New to build up the company and sell it, but in the
country, new culture, and being on the Bel- end the trading company decided they didn’t
gian border, great riding. Decathlon sells ev- want to sell. So when SR Suntour offered me a
erything — wind surfers, skis, apparel — so it job as director of product planning, I went for
really opened my eyes to many other types of it. While there I had the privilege of meeting
manufacturing. It was from there that I went just about every product manager in the global
to Specialized. industry. I did that for a few years until I got
a call from Morgan Nicol that FSA was look-
BRAIN: So how did you convince Mike Sinyard ing for a managing director for its U.S. office.
to put money into pro racing? Wanting to relocate back to North America, I
applied for the job and got it.
Bohlen: When I moved to Morgan Hill in 1995,
Specialized still had a mountain bike compa- BRAIN: Over the years you’ve seen the industry
ny mentality. They weren’t really focused on undergo any number of transitions from
road. I knew from my experience in Europe innovative new products to a dramatic shift in
that if you wanted to do well with that cate- the IBD and how products are sold. What stands
gory you had to get into the Tour de France. out as you look to the future?
The European offices and I lobbied Mike hard
to get a team, and we finally got a budget to Bohlen: I see a new generation, the millenni-
work with in 1999. At that time the Saeco team als, and they are just as excited by the product
was on Cannondales and GT was sponsoring and bicycle culture as I was. Little by little the
the Lotto team with frames. The buzz among industrial culture has also started to change
the teams was that the Americans had a lot of as the new generation takes over. It’s now very
money. Claudio Marra, sales director for Co- common to see people from the bike indus-
lumbus tubing and now vice president of sales try in Asia ride their bikes on the weekends
and marketing for FSA, introduced David Ear- instead of playing golf. Now e-bikes are the
le, our engineer, and myself to the directors new frontier. I was skeptical at first until I rode
of most of the pro teams during a rest day at one and then I started to see the possibilities.
the 1999 Tour. We carried a wooden mock-up There’s a huge amount of R&D and resources
of a TT frame that Robert Egger had carved, going into developing them, and the product
kind of like bait to show them what we could keeps getting better and better. So, who knows
bring to their programs. At the time, Festina what future bikes will look like, but I do feel
was the only team who was seriously interest- IBDs should certainly embrace them.
ed, possibly because other brands had given
them a wide berth after the infamous doping BRAIN: What about the future of IBDs?
scandal of 1998. But Festina, as the Tour’s offi-
cial time keeper, was guaranteed entry in next Bohlen: There’s definitely a trend toward ser-
year’s Tour and that sealed the deal. We had to vice. Bikes are becoming very complex and
scramble to make product, but it paid off. We people need places to have them serviced. I
won a stage with Marcel Wust and ended up think there will always be a certain percent-
with third and fourth place overall with Joseba age of customers who will go to bike shops.
Beloki and Christophe Moreau. They would On the other hand, too many IBDs still have
have been second and third if you discounted that “bike snob” mentality. That has to go
the “win” by Armstrong. It was a dream come away. People now understand that customer
true for me as road product manager, and Spe- service has to be incredible. We’re compet-
cialized became a major player in road bikes. ing with big retailers both physical and vir-
tual with “no questions asked” return poli-
BRAIN: Later you did a stint at Pacific Cycles cies. Successful IBDs need to be prepared to
after Chris Hornung had bought Schwinn/GT out smother their customers with care and atten-
of bankruptcy. But it was a tumultuous time in tion. It’s that personal connection that will
your career and life. keep them coming back.

Bohlen: Pressure on my marriage was pret- BRAIN: Any final thoughts?


ty tough. I was either in Asia or Europe ev-
ery six weeks living what I thought was the Bohlen: I’d like to extend a heartfelt thanks
dream, but my life was falling apart on the and farewell to all the great people in this in-
home front. Let’s be honest, I was selfish and dustry who became like a second family to
thought my career was the most important me. For years I’d see the same people four
thing and wrongly assumed my family would times a year in the same global locations: Tai-
be on board — all predictable consequences. pei Show, Eurobike, Interbike, Taichung Bike
I was recruited by Bob Ippolito and moved to Week. I got to see their careers evolve and
Madison to manage the Schwinn and Mon- their families grow, and share in their per-
goose brands for the IBD market. It was a nice sonal successes and failures. I will miss that
reset for me. When Chris sold Pacific to Dorel, greatly and hope my many friends in the in-
senior management got a nice bonus, which dustry will stay in touch as I transition to this
allowed me time to figure out the next chapter. next phase of my life.
Register today
for Interbike!
September 14-20, 2018 • Reno Tahoe
interbike.com

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Join NBDA today and help move our efforts, your efforts, forward.
July 1, 2018 21

New York’s Maglia Rosa: Italian heritage, community food culture


By Val Vanderpool parel, which are also sold through the shops’ website,
as well as Assos apparel. The Industry City store also
NEW YORK — Tone it down, make it right and do less but do carries Mission Workshop’s apparel and soft goods.
it better: From its custom bike builds to the way coffee and food At Maglia Rosa Carroll Gardens, custom bike
are prepared, that’s the ethos behind Brooklyn’s Maglia Rosa. sales range from $5,000 up to $20,000 but average
Owner Manuel Mainardi set out to create something unique between $7,000 and $8,000. Maglia Rosa works with
in the New York market when he opened the first Maglia Rosa custom builders Seven, Prague’s Freska and several
location in Brooklyn’s Carroll Gardens neighborhood in 2014. Italian builders, including Sarto, Fabrica Cycles and
“I didn’t want to open just another bike shop. I wanted to be Zullo. Maglia Rosa also offers house-branded frames
the liaison between that are made in Italy.
the customer and the “We have built
custom builder and and sold a few of our Owner Manuel Mainardi opened a second Brook-
be involved in the own brand, mostly lyn store last August. It has a full café and coffee
process of creating, city bikes and we do bar with self-serve repair stands.
whether it’s helping have a small stock of
the customer pick those frames. We of- The majority of the custom bikes Maglia Rosa
between brands, ma- fer a singlespeed ver- sells are performance-oriented, but Mainardi said
terials and the paint. sion that’s fast and he has seen a spike in interest in gravel bikes because
It’s the passionate light,” Mainardi said. of their versatility and ability to handle rough New
part of the business,” “It’s vintage and ex- York streets. He’d also love to sell more mountain
said Mainardi, who tremely elegant to bikes.
grew up in Milan, look at, and a very With high rents and challenges like finding re-
Italy, and moved to fun bike to ride. Pric- liable employees, doing business as a retailer in the
New York about 20 es for custom bikes New York City market can be a struggle. But Mai-
years ago. “I want- aren’t that different, nardi said time, patience and offering exceptional
ed to add something and not much more customer service have worked in Maglia Rosa’s favor.
to it, whether it was expensive in the end. “New York is a particular place, and like every
booze, coffee or food. When you come in business here, it takes a bit for people to discover
Having those things Maglia Rosa’s first location opened in Brooklyn’s Carroll Gardens neigh- with a dream in your you and to believe that you are legit. But we’ve been
together was to try borhood, focusing on custom builds and a small food and beverage menu. head, you’ll spend around a little while now,” he said. “So we believe in
to bring in my Ital- a few extra dollars, offering less in terms of quantity and working on the
ian heritage, and to create a place where it’s comfortable to sit and we encourage people to come in and talk about quality of ingredients, and building a community.
and talk, have a coffee, a beer or a glass of wine and watch a race. what they want and start the process of pre-fitting I’m trying to make whoever comes in happy and feel
To make a bike shop a little broader, a place where you want to and ordering.” they are part of something.”
just enjoy the time.”
Mainardi’s first store focuses on mostly high-end custom
builds and service, and has a small café inside that serves coffee,
drinks and a small selection of food. At 800 square feet, this loca-
tion doesn’t accommodate walk-in service, so appointments are
scheduled online. The shop is staffed by a couple of baristas, a lead
mechanic and Mainardi, who works sales and customer service.
Mainardi, an avid cyclist who previously had a career in fash-
ion photography and production, opened a second Brooklyn lo-
cation about 1½ miles from his first store in August 2017. Located
in an up-and-coming development in an old industrial complex,
Maglia Rosa Industry City is a 2,000-square-foot store with a
larger café and a self-service station for customers to work on
their bikes. There is also a vending machine stocked with tubes,
patches, lube, cables, lights and other essentials, and a selection
of accessories like saddles, helmets, pumps, apparel and other soft
goods, mostly geared toward the commuter. It has a a staff of 10.
“The second store is more of a café with more of a food menu.
With the self-service shop, we’re trying to help the community,”
Mainardi said. “We pride ourselves on that, that we can help
people by letting them hang up their bike and work on it, to get
themselves back home.”
The café was designed by an interior designer who is one of
Mainardi’s close friends from Milan.
“I wanted to try to bring my memories of the 1970s into the
design of the shop, and create the experience of how cafés looked
when I was growing up,” Mainardi said.
The Industry City café serves coffee, European-style breakfast
that includes cornetti, the Italian version of the croissant, pastas,
salads and panini sandwiches — all named after pro Italian cy-
cling heroes like Pantani, Cipollini and Gimondi. Mainardi said
most of the ingredients used are imported from Italy, and an Ital-
ian baker in Brooklyn supplies the bread.
“We try to put our dollars toward proud and smaller producers
and artisans,” he said. “You can taste those ingredients. Like with
bikes, with mass products you lose that flair, that pride and the
communication with someone who is doing something for you.”
Both locations sell Maglia Rosa-branded soft goods and ap-
22 PRODUCT
P I C KS
FIX MANUFACTURING RHINO-RACK
The new All Out Belt keeps any compat- The XTray Pro rack is designed with versatility in mind, from carrying bikes to the trailhead to
ible Fix Manufacturing tool within reach moving house or embarking on a shopping expedition. It comes with a universal attachment
at all times. The belt — which inte- system to fit Rhino-Rack Vortex and Euro bars and most other crossbar brands, and has a
grates with several of Fix Manufactur- black powder-coated
ing’s tools for cycling, skateboarding or finish. An aerodynamic
snowsports (sold separately) — is made wind deflector makes
out of webbing from Austria engineered driving quieter and
with an elastic modulus. The tool body helps to deflect insects,
is a combination of anodized 6061 dirt and grime from the
grade aluminum sourced locally and an cargo being carried.
injection-molded spring mechanism. Load rating: 165 pounds.
The Payload Pocket mechanism is engi- Suggested retail: $429
neered to prevent accidental ejection of
the tool. All Fix Manufacturing prod- 2450 Airport Boulevard,
ucts are assembled in Laguna Beach, Unit D
668 N. Coast Hwy #274 California. Aurora, CO 80011
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Inspired by roll cages used in racing cars, fabric with natural wicking and odor-resistance
the construction of The Savage bike bag properties, Active Lifestyle Polos are tailored,
centers around the patented aluminum Db but the cut is looser and longer than traditional
Roll Cage to protect the bike from damage jerseys for wearing on urban commutes, moun-
during travel. The Savage also possesses tain bike rides, touring, at work or at the coffee
the advantages of a soft bag — it weighs shop. They are available in several graphic
much less than a hard case bag and can styles, including the Snowbridge Polo pictured.
also be collapsed and rolled up for easy Suggested retail: $79
storage, compressing to 35 percent of
its full size. In addition to carrying road 2215 La Mirada Drive, Suite A
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MISSION WORKSHOP 1 Holland


Irvine, CA 92618
The Mission Workshop Radian travel pack is (949) 951-5003
configured so the entire front panel can zip
open to be packed flat like a suitcase while
SHIMANO shimano.com

retaining a roll-top closure for quick access to The XC5 gravel shoe is available in a special “camo” edition limited to about 1,000 pairs
essential gear. Built with an internal aluminum worldwide. It has the same features as the in-line XC5, including a mini power strap
frame, plush breathable back panel and dimen- shoe lacing system, lightweight and rigid carbon fiber reinforced midsole, a high-traction
sions that fit within most carry-on guidelines, Michelin tread, rubber anti-slip arch outsole pattern, and reinforced spike mounts for
the 42-liter pack is a single-bag solution for ex- extreme conditions. The limited-edition shoe is available exclusively through IBDs.
tended trips. Durable, weatherproof and made Suggested retail: $149.99
by hand in small batches in the USA, the Radian
has dedicated laptop, iPad and water bottle
pockets so that it can replace a rolling suitcase
and pack/messenger combo. PRODUCT PICKS SUBMISSIONS
Suggested retail: $585
Product Picks is a special feature free to the industry. To be included, submit a
541 Valencia Street
hi-res photo and product description to thill@bicycleretailer.com. Please include
San Francisco, CA 94110
an address, phone, email and website URL.
(415) 864-7225, ext. 3
missionworkshop.com
TRADE July 1, 2018 23

WATCH

U.S. Bicycle Imports Through April 2018 Year to Date


COMMERCE NUMBERS CHINA TAIWAN CANADA ITALY OTHER TOTAL CHANGE % VALUE C.I.F. UNIT VALUE
2016 1,396,545 1,448 1 0 18,773 1,416,767 -102,242 -7% 45,351,031 32.01
KIDS’

2017 1,279,924 1,179 0 1 5,568 1,286,672 -130,095 -9% 41,432,913 32.20


2018 1,422,891 1,945 17 219 10,801 1,435,873 149,201 12% 50,554,828 35.20
2016 850,017 21,040 0 0 12,483 883,540 -324,856 -27% 40,917,194 46.31
20”

2017 895,881 41,735 1 0 10,515 948,132 64,592 7% 40,048,674 42.24


2018 941,918 32,898 170 0 22,434 997,420 49,288 5% 45,790,979 45.90
2016 553,129 3,004 0 0 12,019 568,152 47,479 9% 34,700,957 61.08
24”

2017 459,467 2,375 74 591 6,115 468,622 -99,530 -18% 28,276,877 60.34
2018 400,333 1,411 740 1 12,977 415,462 -53,160 -11% 28,684,739 69.04
2016 1,659,354 22,377 348 11 48,279 1,730,369 -215,235 -11% 199,551,692 115.32
COMFORT
MTN./

2017 1,420,249 51,856 723 14 24,798 1,497,640 -232,729 -13% 190,337,783 127.09
2018 1,485,150 81,794 2,812 2 21,357 1,591,115 93,475 6% 229,940,901 144.51
OTHER 27”/ 700C

2016 523,479 78,402 340 2,673 9,702 614,596 -164,658 -21% 146,859,143 238.95
2017 523,983 63,170 482 663 11,045 599,343 -15,253 -2% 130,699,879 218.07
2018 482,898 56,983 647 144 13,923 554,595 -44,748 -7% 145,425,052 262.21
2016 5,558 4,830 26 59 3,758 14,231 -9,358 -40% 7,411,086 520.77
2017 37,924 1,282 116 149 3,826 43,297 29,066 204% 6,526,754 150.74
2018 105,505 4,726 7 108 584 110,930 67,633 156% 15,005,014 135.26
Totals ‘16 4,988,082 131,101 715 2,743 105,014 5,227,655 -768,870 -13% 474,791,103 90.82
Totals ‘17 4,617,428 161,597 1,396 1,418 61,867 4,843,706 -383,949 -7% 437,322,880 90.29
Totals ‘18 4,838,695 179,757 4,393 474 82,076 5,105,395 261,689 5% 515,401,513 100.95
Difference ‘17/’18 221,267 18,160 2,997 -944 20,209 261,689 78,078,633 10.66
Percentage Change, ‘17/’18 5% 11% 215% -66% 33% 5% 18% 12%

Unit imports rise a modest 5%, but average value up double digits
WASHINGTON, D.C. — Bicycle im- ue went up to $144.51 from $127.09 a bikes through April than they did last somewhat surprising given the recent
ports through April were up 5 percent year earlier. That’s a 14 percent increase, year. This growth came despite an 11 bankruptcy of Toys R Us and shuttering
in units and the value of those bikes was or $17.42. Meanwhile, the unit value of percent drop in 24-inch imports and a 7 of sporting goods chains, but suggests
up double digits. Unit price went up 12 a road bike rose to $262.21 from $218.07 percent drop in road bike imports. that IBDs and mass retailers including
percent compared with the same period last year — up $44.14, or 20 percent. Adult mountain bikes continue to Walmart and Target are picking up that
last year, according to the latest figures Children’s bikes also saw unit price show strength as not only value was up juvenile business.
from the U.S. Commerce Department. go up with sidewalk bikes up $3, 20-inch but unit shipments through April rose The catch-all “Other” category is diffi-
The growth of imports slowed from up $3.66 and 24-inch up $8.70. 6 percent. Suppliers imported 93,475 cult to interpret as it sees wide swings from
earlier in the year, but value has stayed In fact, only the “Other” category more fat-tired bikes year to date. month to month. Through April, however,
high as suppliers bring in pricier bikes. saw a unit price decrease, from $150.74 Imports of kids’ bikes, particularly this category saw a 67,633-unit increase
Adult categories saw big gains in a year earlier to $135.26 this year. sidewalk and 20-inch models, were up from a year ago. Unit value tanked, how-
unit value. Mountain bikes’ average val- Suppliers brought in 261,689 more 12 and 5 percent, respectively. This is ever, down 10 percent.

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24 T E C H
BRIEFS
Vittoria tubeless liner resistance and safety, it only seems logical that
provides tire stability we’d have an accurate, dependable and always-
on means for measuring such an important
SALEM, Mass. variable,” said Jesse Bartholomew, Quarq’s
— Vittoria customer experience manager. He notes the
took a differ- gauges on floor pumps are not very accurate,
ent approach and neither are external gauges. “We feel that
to its tubeless having an accurate sensor available will lead to
tire protection new insights about optimal setups and, more
system, called importantly, confidence that the number that
Air Liner, than feels right on the road or trail is repeatable no
its competitors. matter what pump or gauge you use,” Bar-
Where Schwal- tholomew added. The smartphone app displays
be’s Procore and personalized recommendations, current tire
Cushcore’s systems ride tight down in the rim pressure and low/high pressure alerts. Second-
bed providing bead lock and rim protection, by-second pressure data is included in the .fit
Vittoria’s Air Liner fills most of the tire’s internal file along with power, cadence and altitude data,
volume with its EVA foam shape. This volume- so analysis of how tire pressure affects perfor-
filling design still locks the tire bead and protects mance is possible. The company does not have
the rim but also provides lateral stability, fight- software developed yet to crunch the numbers.
ing sidewall fold when running low pressures. TyreWiz works with any tire that uses a remov-
And it allows run-flat performance. “It’s like able Presta valve core, both tube and tubeless,
adding tokens to an air-fork. Air Liner changes and tires with anti-flat sealant. TyreWiz’s range
the tire’s ramp progression. For straight-ahead is 20 feet, so it is not yet possible to know tire
riding you get the super traction that low tire pressure from the couch.
pressure allows,” said Ken Avery, Vittoria’s vice
president of marketing and product. “But hit a ‘Smart compass’ locates
square-edge rock and internal air pressure ramps
fast, and the tire is pressed against the liner, friends when phones fail
really taking the edge off the hit.” The Air Liner
has a round cross section with two grooves —
one at the top under the tread, and one over
the rim bed. “The channel under the tread
makes an air pocket that the rider is mostly
riding on. The other channel over the rim bed
provides valve clearance as well as aiding tire
mounting,” Avery said. The $85 Air Liner is sold
in one length fitting all wheel diameters and is
cut to fit. The flat ends of the liner are joined
together with zip ties. Since it is designed to fit
a tire’s cross section to support tire sidewalls, it
comes in four widths covering tires from 1.9 to
4 inches wide. The foam is projected to last for
2,000 hours of riding, and it will not absorb tire
sealant. “Because they are heavier and being
ridden faster, e-MTBs are hard on tires and rims
and really need a system like this. And a special NEW YORK — LynQ is a “smart compass” that
note to dealers: Air Liner can be fit to the rear locates anyone with a similar device without
wheel of an e-MTB without having to take it off,” the need for phones, apps, subscription fees
Avery said. or reliance on cellphone networks. Groups
of as many as 12 can find one another across
Quarq TyreWiz keeps miles. The weatherproof clip-on device uses the
company’s proprietary software to display each
tabs on tire pressure user’s distance and direction from one another
SPEARFISH, S.D. — in real time. LynQ can be set up in seconds,
The simple take on pairing devices and entering names with a one-
the $199 TyreWiz button interface. A simple click allows users to
tripsforkids.org from Quarq is that move among their group members, displaying
it’s a very accurate a user’s name, arrow and number of feet that
tire pressure gauge are visible under any conditions on a backlit and
that fits directly on glare-protected screen. LynQ uses GPS, and LoRa
Presta valves for to communicate between devices. LoRa is a
real-time pressure wireless data communication technology using
readings. Pressure license-free sub-gigahertz radio frequency bands
data is relayed to with a reach of about 6 miles, though LynQ says
phones and some its devices are limited to about 3 miles. Because
cycle computers over ANT+ or Bluetooth. The the devices communicate over LoRa, it is pos-
TyreWiz app allows riders to set a tire pressure sible to text from a list of commonly sent text
range, and the unit’s LEDs indicate when the messages. A LynQ fob is 4 inches long, 2 inches
Changing lives with one simple tool–the bicycle. tire pressure is outside the target. “Given the wide and 1 inch thick, and weighs 73 grams.
role tire pressure plays in compliance, rolling Preorder pricing is $154 for a two-pack.
E - B I K E July 1, 2018 25

BRIEFS wcup_BRAIN_ad_final_rev.pdf 1 5/30/2018 11:27:22 AM

EC pedelec insurance Revos e-bike conversion


proposal raises ire tops crowdfunding goal Belgium is known for many great
BRUSSELS, Belgium — The European Cyclists’ things like cobbles, beer, frites,
Federation has warned that a European Com- chocolate … and now,
mission proposal to require liability insurance WCUP Sports Nutrition!
on pedal-assist bikes, or pedelecs, would have
a chilling effect on e-bike adoption throughout
the continent and would “criminalize” millions
of current e-bike users. Adam Bodor, the ECF’s
advocacy director, said that if the proposal
becomes law, the insurance requirement “would
discourage millions of European citizens to BRISTOL, England — Less than halfway through
use pedelecs [and] undermine the efforts and its crowdfunding drive, Revolutionworks in
investments of several member states and Bristol, England, exceeded its goal of £20,000 More than 25yr history providing
the European Union to promote sustainable ($26,800) to launch the Revos e-bike conversion athletes with what they demand
mobility.” The insurance requirement is part of kit, and will begin shipping its Kickstarter orders
Margins of 40% & up
a proposed change to Europe’s Motor Vehicle in October. Once those orders are fulfilled, Revo-
Insurance Directive, and it still requires a vote by lutionworks plans to sell through retailers and dis- Complete product range — hydration,
the European Parliament to become law. The tributors as well as direct to consumers, said Mark chews, gels, bars, recovery & more
amendment states that new types of vehicles Palmer, the company’s director who is also the
Stocking dealers receive credit for direct
like e-bikes, Segways and electric scooters have father of Revos inventor Hugo Palmer. The con-
“the potential to cause accidents whose victims version kit consists of a rear-wheel friction roller online consumer sales in their markets
need to be protected and reimbursed swiftly. that mounts to a conventional bike’s seat tube, a
However, the current Directive also provides magnetic pedal-assist sensor and either a 100Wh
Member States with the power to exempt such or 209Wh lithium-ion battery with a mount for
vehicles from motor third-party liability insur- downtube bottle bosses. The system provides
ance if they would consider this necessary.” The pedal assistance up to 25 kph (15.5 mph). “It’s for
ECF stated that it will “challenge the European people who like their bike but want an e-bike too.
Parliament and Member States to overturn this It’s easy to use and feels like you have a tailwind
decision by the Commission to go ahead with at all times,” said Hugo Palmer, who developed WCUP USA
criminalizing millions of their citizens … .” Revos while studying autosport engineering at Aliso Viejo, CA • 949.313.8939
Oxford Brookes University. “Lots of people would wcup@wcupusa.com
Pedego launches its 1st like to cycle to work but are reluctant because
it’s just a bit strenuous, especially if you live in IB18_BRAIN-Quarter Page_Room Block_Final.pdf 1 6/15/18 2:20 PM
full-suspension e-MTB a hilly city. So Revos provides a way of enjoying
FOUNTAIN a cycling commute.” Revos sold for £349 for the
VALLEY, Calif. 100Wh version and £379 for the 209Wh version
— Pedego has during the Kickstarter drive, and the company
introduced its first expects U.S. retail pricing to land at about $530
full-suspension and $665, respectively. For more information,
mid-drive electric visit revolutionworks.com.
mountain bike,
the Elevate. The Rad Power Bikes opens
Class 1 e-MTB
uses Shimano’s Vancouver showroom
STEPS E8000 250-watt mid-drive motor providing VANCOUVER, British Columbia — Consumer-
assistance up to 20 mph and a Bluetooth-enabled direct e-bike brand Rad Power Bikes is grow-
system that allows riders to personalize their ing its Canadian headquarters and opening a
pedal-assist power levels depending on riding retail showroom in East Vancouver that was
style and terrain. A semi-integrated 36-volt 504wh set to open in June. The new location will give
battery provides up to 60 miles of range. The consumers a chance to test-ride bikes and talk
27.5-plus-wheeled Elevate gets 130 millimeters of face to face with the local Rad Power team.
rear travel via a RockShox Monarch RT3 shock and “I’m especially excited to bring the joys of
has a 140-millimeter-travel RockShox Sektor Silver e-biking to even more of my neighbors,” said
soaking up the bumps up front. The spec also Daniel Henderson, Rad Power Bikes’ Canadian
includes Shimano Deore hydraulic disc brakes with business director. “We’re building a great place
203-millimeter rotors, an 11-speed Shimano SLX where our growing Vancouver team can not
wide-range drivetrain, 27.5x2.8 Maxis High Roller only connect with our community in person, but
II tires, a 125-millimeter KS Suspension dropper better serve our customers all across Canada.” Interbike has partnered with OnPeak to secure a limited number of
seatpost and Race Face Aeffect stem and bars. To- The Vancouver showroom will be Rad Power reduced-rate hotel rooms to make your trip to Reno even more
tal weight is 42 pounds. “On the Pedego Elevate, Bikes’ third brick-and-mortar location, joining the affordable. There are properties to fit every budget, with some
riders can charge up hills and power through head- Seattle headquarters and European showroom in rooms starting as low as $68.
winds, enjoying more time on mountain paths Utrecht, Netherlands. “Putting down roots is just Free shuttles will be offered ONLY from hotels in the
and trails. It’s the ultimate mountain bike that as important to us as it is to our customers,” said block to the Convention Center and airport.
can reach the summit with the rider in complete Mike Radenbaugh, co-founder and CEO of Rad
and comfortable control,” Pedego co-founder and Power Bikes. “The firsthand experience and sup- Book now for the best rates and availability at Interbike.com
CEO Don DiCostanzo said. “The Pedego Elevate port at the retail showroom will complement our
is an excellent choice for those who are entering existing foundation in Canada, which includes
or returning to the sport of mountain biking.” The our bustling online store, free shipping and September 14th – 20th | Reno Tahoe interbike.com
Elevate retails for $5,499. white-glove home delivery with Velofix Direct.”
26
THROUGH THE
GRAPEVINE
New vs. pre-owned vs. refurbished: It may for a bunch of e-scooters and would value Bird
be too early to call it a trend, but the outdoor at $2 billion, which is probably the net revenue
industry — perhaps bedeviled by lower-than- of all the bicycle and accessory companies in
anticipated sales at the high end or a much North America. Now I don’t know if that last
savvier consumer base shopping online — is statement is true, but you get the point. Travis
apparently embracing the sale of “refurbished” VanderZanden, Bird’s founder, cut his transpor-
apparel and some hardgoods. Patagonia ap- tation teeth at Uber and Lyft, which, admittedly,
pears first with a push for its “Worn Wear” have made traditional taxis mostly obsolete. So
program, but on that point I could be wrong. VanderZanden may be on to something since
Let’s exclude for a moment the Big P’s pitch that he has been raising millions since the first of
trading in your old stuff for credit to buy new the year. Two other e-scooter startups, Spin and
stuff at a Patagucci store is great for the environ- LimeBike, have also raised scads of dollars —
ment. It could be, and I’m certain an enterprising $250 million, according to the failing New York
grad student could land a grant to do a thesis Times. VanderZanden, along with Sequoia and
on that topic. Still, Patagonia has long offered a its investors, is following what has become a
generous repair program for its apparel, so it’s tried and occasionally true “first mover” strat-
got some consumer cred. REI has also jumped egy — that is, to grab the advantage in a new
into the fray with its “Used Gear” offerings, and field and be first to market, presumably creating
The North Face is hopping into the pre-owned an insurmountable market barrier. I find all this
game with a one-year warranty for old stuff at fascinating and am not a naysayer, per se. But
“The North Face Renewed,” now in pilot mode. when a ton of money is chasing a sparkling
For brand-conscious consumers who seek unicorn, that old Econ 101 textbook I still have
outdoor cred but who are too cheap or strapped offers a cogent warning about bursting bubbles.
for cash, buying direct from these three outfits
could make more sense than trolling eBay and Counterfeit, trade and You Know Who: It was
Craigslist. Here’s a quick example picked at ran- with great satisfaction among suppliers and
dom from REI for a women’s Fox Lynx SS jersey, dealers to learn that a Kentucky douchebag got
XL only. The “gently” used price is $47.97 plus convicted of eight counts of mail fraud and three
$7.50 shipping. Full retail is $79.95. But Mike’s counts of trafficking in counterfeit goods. There’s
Bikes is selling the same jersey online, new, as a special place in hell (thank you, Peter Navarro)
a closeout item, for the low, low price of $39.77 for those selling fake high-end helmets bearing
plus $5 shipping. A quick check at Big P for an the Specialized, Giro and Catlike brand names.
insulated Torrentshell jacket, used, was $120, And when the convicted scumbag, Matthew S.
medium only. It retails new for $279. If it’s in Stepp, gets sentenced in September we hope
good shape, that’s some big savings. As for The the federal judge overseeing the case will drop
North Face, a used Half Dome hoodie, a popular Mr. Stepp’s head on to an impact platform at 11
item, can be had for $26 plus $8 shipping. New mph in hopes of seeing him beg for mercy. What
it’s 50 bucks. But any shopper can find new does this have to do with trade and He Who Must

Influence
ones online for $27 plus shipping. My takeaway: Remain Unnamed? Counterfeit crap has been
Talk about buyer beware. This pre-owned stuff flowing into the U.S. market from China for years
appears to be tricky business for bargain hunt- thanks to the ubiquitous ease of buying stuff on
ers. Don’t say you haven’t been warned. the internet. China has long promised to crack

the influencers
down on such illegal transgressions and, to be fair,
So much to say, so little space to say it: News has made some moves in that direction. But our
happens so quickly today that offering any elected Trade Czar, attired with his ever-present
observation about anything marginally relevant crotch-level red tie, seems to be more interested in
is a challenge. But just for grins let’s start cracking down on Canada and our European allies
with e-scooters. These little battery-powered than getting into a serious discussion with China
Bicycle Retailer and Industry News reaches the contraptions seem to have caught the eye of over intellectual property rights, international
most engaged and influential people in the bicycle investors — not just penny-ante, mom and pop, digital rights, copyrights and trademarks — except
stay-at-home E-Trade investors. No, we’re talking when it involves First Daughter Ivanka. And there’s
industry. With a print edition reaching 5,000+ about big-fish venture capital funds, or “VCs” dozens of similar issues buried deep in the weeds
for those who revel in acronyms. As an aside, of trade negotiations, including counterfeiting. This
independent bicycle dealers across North America hearkening back to the Vietnam War, being a is tedious stuff and makes for intellectual difficulty
18 times a year, a website attracting 90k+ unique certifiable (more or less) VC — better known as when 280 characters taps You Know Who’s mental
a Viet Cong — was a surefire ticket to a grave. acuity. On the other hand, I have zero sympathy
visits a month with a fanatical audience consuming But times change and so we must change too, for consumers searching the web for a steal
although being a 21st-century VC does imply a whether it’s a helmet, a bike, or whatever. At some
the majority of sessions, and email newsletters with certain level of financial ruthlessness that has point we have to point the finger at consumers.
at times warranted a severe beating or perhaps And don’t suggest to me that these naïve naifs
an open rate 2.4x the industry average, we reach
a financial execution. But back to scooters. Se- who skitter about the web don’t know any bet-
influencers through every channel. quoia Capital is a Menlo Park, California, VC with ter. They do. There’s a Grand Canyon-wide gap
a long history of backing companies like Apple, between ignorance and “willful ignorance,” and
Airbnb, Kayak and dozens more. How many it’s willful ignorance that leads consumers to buy
Sequoia backed that turned out to be stinkers fake brand-name junk from a Chinese website at
www.bicycleretailer.com/advertise is hard to discover. But, in general, Sequoia a price they know is too good to be true. You get
has been highly successful in finding money what you pay for and you get what you deserve.
for startups. And now it’s parlaying its investor Harsh, I know.
cachet for Bird, a Southern California e-scooter
startup, in which Sequoia plans to raise $300 Got a tip for our Through the Grapevine writer?
million. That’s a stupefying amount of money Email Marc Sani at msani@bicycleretailer.com.
July 1, 2018 27

Ad Index
ABUS 4 www.abus.com
Published by NBDA Services Inc.
A wholly owned subsidiary of the National Bicycle Dealers Association
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Brandee Lepak • Robert Fullem • Kent Cranford • Peter Henry Atoc Inc Marketplace www.atoc.com

BPSA 13 www.bpsa.org
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Chair Brandee Lepak First Vice Chair Robert Fullem
Second Vice Chair Kent Cranford Secretary David Enz Calfee Design Marketplace www.calfeedesign.com
Director James Moore Director Mike Jacoubowsky Director Phil Cohen
Director Kelli Kavanaugh Director Amelia Kegel Director Peter Henry Director Chad Pickard
Catrike/Big Cat 23 www.catrike.com

Delta Cycle Corp 1 www.deltacycle.com


EDITORIAL STAFF SALES STAFF
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Kind Shock/KS Suspension 24 www.kindshockglobal.com
Taiwan/China: Wheel Giant Inc.
Features Editor: Val Vanderpool 193 Tze-Chiang Road, Changhua, Taiwan, ROC
vvanderpool@bicycleretailer.com Tel: 886-4-7360794 & 5 Magura USA Insert www.magurausa-shop.com
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28

Marketplace/Classifieds

www.Atoc.com 800-ATOC-021

ROOF

RECEIVER

Your specialty rack specialist

Mountain Bike Mechanic Needed Montgomery Cyclery Is Hiring! Bike Shop for Sale - Coastal New Safe-Tec Helmets FT Bike Mechanic Needed in the
England “Be Part of Something BIG” HEART of Brooklyn!
New Mexico Bike N Sport Montgomery Cyclery is seeking
We are seeking an experienced cycling enthusiasts to join our Established business in beautiful, Safe-Tec Helmets is now accepting Bicycle Roots Bike Shop in Crown
Mountain Bike Mechanic for our new team. We have full-time and part- desirable New England seacoast town. applications for the position of Heights, Brooklyn seeks professional
expanded location in Santa Fe, NM. time positions available and offer Large diverse cycling community. Territory Managers (multiple locations) bike mechanic for immediate hire.
The position will need an individual competitive pay with benefits Offering sales, service, rental. Serving . Newly created Helmets using Blue 45 hours/week FT position. The ideal
who is flexible and a team player with including paid vacations, health locals and tourists. Close to nationally Tooth and LED technologies. IBD candidate will have 2+ years relevant
a passion for riding and experience insurance and 401k plan. known indoor BMX park and less than exclusive great margins for the bike shop experience building and
in current suspension and drivetrain one hour drive to Highlands bike park. Dealers and excellent commissions for repairing bicycles. Pay is 13-17/
technology. The work environment Montgomery Cyclery is greater Sales. Great commission structures hr dependent on experience. Must
is fast paced and the wages are Cincinnati’s premier bicycle retailer National Bicycle Dealers Association . For more information contact jobs@ be available weekends (Saturday or
competitive with the industry. Santa with 6 stores throughout the city. winner ‘America’s Best Bike Shop’. safetechelmets.com Sunday) and weekdays in the late
Fe is a great place to work and ride on We are looking for personable, Dealers inquiries welcome also - afternoon/early evening. Bilingual
and off road-send us your resume! experienced applicants with the Brands include Yeti, Kona, Jamis, Check website to see new dealers candidates a plus, especially Spanish,
nmbikensport@gmail.com willingness to work as a team and a Haro, Brompton, Dahon, Marin and with product in stock. Tell us where French/Kreole, or Hebrew speaking.
strong desire to provide customers Montague. you currently sell. Please email a resume and cover
with outstanding service. Inquiries to: Spirtmoov@aol.com or Send resume to recruit. Resumes letter to nl@bicycleroots.com to apply.
If you are interested contact Jeff Seekfaith@aol.com only accepted online, “Be Part of No walk-ins or phone calls.
Sellers at jeffsellersmc@gmail.com Something BIG”

Link: safetechelmets.com
Email: jobs@safetechelmets.com
July 1, 2018 29

Classifieds

Sales Manager Opening!


Inside Sales Representative
Bicycle Outfitter in Los Altos California,
Mechanic & Sales Position is seeking a Store Manager. If you J&B Importers has immediate Sales & Marketing Coordinator
have retail management experience, a Retail Purchasing Associate openings for Inside Sales
Seeking experienced, creative, love of all things cycling and a desire Representatives in Ft. Wayne, IN, Finish Line manufacturers a wide
knowledgeable problem solvers who and Customer Experience
to learn what it takes to run a world Sumner, WA and West Chester, range of specialty bicycle lubricants
thrive in a fast paced work environment Representative
class bicycle retail operation call us! PA. We are looking for a sales/ and maintenance products. We
and have a passion for the industry. Full Ideal candidates need 3 years of customer service oriented individual hold a leading market position in
and part time positions. Competitive pay. The Pro’s Closet Inc. in Boulder,
retail management, outstanding to handle inbound phone orders, as over 70 countries. We are seeking a
We’re nice and want to be friends. Colorado is hiring! Current openings
communication skills, with the ability well as outbound sales calls. Ideal committed cycling enthusiast who will
andrew@halcyonbike.com include: Retail Purchasing Associate,
to inspire and lead a team. candidate must be knowledgeable assist our sales & marketing teams
Customer Experience Representative
This is a full-time position and reports and experienced in cycling, fluent in in implementing sales strategies and
and more! Please go to our website
to the General Manager. English, and have excellent verbal supporting the product development
for detailed job descriptions.
Interested applicants should contact and written communication. Position process. This position is located
Jeff Selzer at : is full-time, Monday-Friday. Salary is in Hauppauge, NY. See a detailed
www.theproscloset.com/pages/
Swiftwick Independent Bike Reps jselzer@bicycleoutfitter.com commensurate with experience. J&B description of this position at www.
careers
offers an excellent benefits package. finishlineusa.com. Email cover letter
Swiftwick is seeking independent Please email your resume to: and resume to:
bike reps in New England, Northern hr@jbi.bike. employment@finishlineusa.com
California, the Rockies region
and the Upper Midwest. The ideal
Engineer Position Available Multi-Location Bicycle Store
candidate has at least 3 years of sales
experience and existing relationships For Sale
DVO Suspension, a rapidly growing
with IBDs in the territories we are
and innovative company, is seeking Established, turn-key multi-location
seeking to fill.
engineers to design mountain bike bicycle store chain for sale.
suspension. The ideal candidate Confidentiality agreement needed for
The independent sales rep positions Experienced sales person needed
must have approximately 5 years of more information.
report to the Swiftwick Director of to help grow to a new location
experience in the industry, a BS in bikechain7777@gmail.com Linus Bike Seeks Sales Manager
Sales.
Mechanical Engineering, be a self-
Interested applicants should contact Elevation Cycles is seeking a Lead
starter with an aptitude for creativity, Linus Bike Inc. seeks a full-time Sales
Mark Castrillon at: Sales person with the passion and
have knowledge of Soildworks, Manager who will be responsible
mcastrillon@swiftwick.com ability to connect with all customers
good verbal and communication for providing impeccable customer
Experienced Mechanic Wanted from kid’s bikes to high end Mountain
skills, and the ability to multi task. service to our wholesale dealer
and Road. While mastery of product
A passion for riding mountain bikes network. Candidates should be detail-
knowledge is required, we are
is preferred. DVO is in Valencia, oriented, friendly, and have 5+ years
Busy Shop needs an experienced primarily looking for someone who
CA. This is an inside office position, of customer service/sales experience.
Mechanic (2+yrs). Basic bike repair to is driven to elevate our customer’s
no telecommuting, must be willing jobs@linusbike.com
Shock Overhaul and Wheel Building/ experience. In addition to a supportive
to relocate if necessary and the
Truing. Easy Shop Environment. Loads team, we offer competitive pay, health
BTI - Inside Sales Representative ability to travel domestically and/or
of Trails and roads to ride!!!! Monday insurance, paid time off, and a demo
internationally as needed. This is a
through Friday. No Weekends! bike program.
BTI is looking to hire a full time sales great place to work with an excellent
salesparker@elevationcycles.com
and customer service representative benefit package. Health care, Dental
Insurance, 401K, and salary DOE. Email: James@gotbikes.com
in Santa Fe, NM. Please follow link or
visit our website for details! Please send resume, salary history
and project portfolio to:
https://bti-usa.com/public/careers- geoffw@dvosuspension.com
sales FT Positions in Sales and Service
at Trek Dealer in St.Petersburg
Stedman’s Bike Shop – Seasonal Florida
Mechanic
Career oriented team members Seeking bike nerd, mechanic
Iconic Southern New England bike wanted for positions in both sales
Florida Keys Bicycle Shop For shop is seeking an experienced and service. Benefits include medical, Seeking a mechanic; experience a
Outside Reps Wanted - Multiple Sale mechanic for full-time, seasonal, work dental, vision, vacation accrual, plus, not necessary if you’re a big
Territories and Great Brands which could lead to a permanent sales incentives and professional bike nerd like us. Extremely chill shop,
Successful Florida Keys bicycle position. This is a very busy shop atmosphere. 2 years experience non-profit, relaxed and fun. Flexible
VeloSport Imports is looking for shop for sale. 22 years in the same with a unique feel and culture. We’re required. Year round employment. shifts, afternoon hours. Management
established reps - Most territories location. No other shops within looking for someone who’s skilled, Help change the world. opportunities. Mainly servicing
open. Brands include ALAN, IRC, 30 miles. If you’re looking for a personable, flexible and who has a anne.trekstpete@gmail.com commuters. Unlimited wholesale
San Marco, Carbon-ti, Floyd’s of “family operation”, this is the perfect functioning sense of humor. discounts!
Leadville, german:A, Alchemist opportunity. BISICKLIST@YAHOO.COM Interested? Contact Joel at joel@ info@quadbikes.org
wheels and many others. Competitive or text 305-394-3563 westedman.com
commissions and wide open potential.
info@velosportimports.com

Parvilla Cycles - Service


BTI-Reno Shipping/Receiving Technician/Mechanic Wanted Need Bicycle Service Mechanic Accessory Business/Brand For
Badass Sale
Law Offices of Full or Part Time Mechanic Position. Need bike mechanics at Brown Cycles
Steven W. Hansen BTI is growing fast, especially out Previous bicycle shop experience in Grand Junction,Colorado. Just Brand offers an innovative and
Representing manufacturers, west. We need help with receiving required. Custom builds, road & down the street from World Class Mtn patented hydration accessory product
distributors and retailers on all types product and shipping orders to bike MTB, higher end service work. Ideal bike trails of GJ, Fruita, Moab. Full which generated over $500k in
of legal issues since 1986. shops across the US. See details candidate is professional with 5 years time hours with possibility of year sales in 2017. Great owner/operator
Sign up for our newsletter at: at https://www.bti-usa.com/public/ experience. Weekend hours required. round employment. Send resume to: opportunity and growth potential.
www.swhlaw.com careers. Email resumes to: Full time benefits available info@browncycles.com Turn-key, easily relocated. Email for
(562) 866-6228 akordonowy@bti-usa.com. info@parvillacycles.com more information.
legal.inquiry@swhlaw.com russell@bell-lap-advisors.com
30
S TA F F
EDITORIAL

DON’T JUDGE A BOOK BY ITS (OLD) COVER


Less glitz and glamour, more adventure and cultural activities. Reno surprises if you haven’t seen it recently.
By Lynette Carpiet ing gyms, state-of-the- times of year. Its hotels have the capac-
art arcades and fitness ity to house them, with more than 15,000

I t doesn’t have the best reputa-


tion, but after spending three
and a half days in Reno, I can
centers, fine dining and
luxury spas.
As a gateway to
rooms — way more than is expected of
such a small population center. (Reno has
a population of about 275,000, with an ad-
confidently say that it offers Burning Man and a fre- ditional 95,000 or so in Sparks).
more than hotel casinos, tattoo quent stop for travelers This high-desert city is in the midst
parlors, and costume and pawn on their way to Black of a renaissance, and it was great to see
shops. Rock Desert, many of as I pedaled around on one of Reno’s
I just returned from a whirl- the festival’s art instal- new, brightly colored green and yellow
wind trip to Reno where I vis- lations make Reno their LimeBikes from the convention center to
ited all of the major hotel casi- permanent home. More downtown along Virginia Street, the city’s
nos, including their restaurants than 150 murals, sculp- main drag. The bike share program was
and bars, the Reno-Sparks Con- tures, and other art can so new, locals and out-of-towners asked
vention Center and the Ran- be found in downtown me several times about how the program
cho San Rafael Regional Park Reno and the Midtown worked, how to rent a bike and what it cost.
(where RenoCross will take District. The city enlist- A small city (relative to where I live
place this year). I also rode the The famed sign on Virginia Street in downtown Reno. Most hotel ed artists from around in Orange County), Reno is easy to get to
city’s brand-new LimeBike share casinos are clustered downtown. Many have undergone extensive the globe to give the city know by bike as an out-of-towner. Many
bikes, checked out the road rid- renovations, though you won’t be able to tell from their original a new paint job as part residents choose to get around by bike,
ing and mountain biking nearby exteriors. of its Reno Mural Expo. too, and if you come for Interbike you’ll
and dropped in on a couple of And outside of the see that folks here don’t shy away from
bike shops to boot. evolved greatly within the last handful hip bars and restaurants and artsy build- riding their own bikes around town. Rid-
I also took a short jaunt up the moun- of years. While it was once considered a ing facades, Reno also offers a growing ing to dinner, RenoCross or to the show
tain to Northstar Resort and saw where gaming and ski destination for tourists — young population a wealth of outdoor is a true option for show attendees this
the OutDoor Demo will set up, and where and for many it still is — following the adventure pursuits. Whether it’s launch- year. And I hope people really take ad-
the Northstar Free-Ride Festival will take Great Recession the city put much more ing a kayak or floating down the Truckee vantage of this opportunity, whether on
place, even though the gondola and lifts focus on economic development. Reno River Whitewater Park in the heart of Re- a LimeBike, rental bike from a local shop,
up the mountain weren’t running during has drawn major distribution centers for no’s downtown, mountain biking on the or their own bike.
the week. companies including Amazon through Peavine, Galena or Ballardini Ranch trails, Add it all up and I, for one, am look-
My verdict: The Biggest Little City in the years. hitting the locals’ favorite road bike loop ing forward to returning in September
the World is just that — a small city with More recently, it’s attracted tech gi- out to Verdi, or enjoying the many parks for a week’s worth of work covering the
the amenities of a large city against the ants such as Tesla, Panasonic, Switch, and lakes, there’s plenty to do outdoors in show’s happenings in the Show Dailies.
backdrop of the Sierra Nevada mountains Apple and Google through aggressive tax this city, which sits at an elevation of 4,500 It will be refreshing to be in an outdoor-
and beautiful Lake Tahoe. incentives. And along with those compa- feet — not to mention 40 minutes away in friendly city for a bike show. I’ll take views
Having never been to Reno, I had no nies, a younger, educated demographic nearby Lake Tahoe and the Sierra Nevada of mountain tops, trees and parks over
real opinions either way on going there for has moved in, pushing the city to expand mountains. brightly lit marquees and glitzy Eiffel Tow-
Interbike. In fact, this research trip was to not only its housing but its entertainment The Reno-Tahoe airport has had to er and Egyptian pyramid replicas any day.
gather information and photos for our up- amenities. The nearby Bay Area has priced beef up its flight schedule as tech com- But don’t take it from me. See it for
coming Reno-Tahoe Destination Guide, many young professionals out of living panies moved in and business travel in- yourself. You might find that not only is
which will ship with our July 15 issue. The there, and Reno-Sparks has welcomed creased in the region, expanding the num- Reno-Tahoe better suited for a show for
Guide will provide all the details on lodg- them with open arms. ber of airlines and direct flights from cities outdoor enthusiasts like us, but it is a des-
ing, food, riding and transportation for Entrepreneurs are opening hip bars, nationwide. The airport welcomes more tination worth checking out all on its own.
folks heading there for Interbike Mar- breweries and restaurants to suit this new than 60,000 people who fly in on their way Make sure to look for our Destination
ketweek in September. It will give readers influx of California transplants, and ca- to Burning Man every year. Guide in the next issue or your email in-
a sense of the landscape, which honestly, sino hotels are looking beyond slots and Sure, it doesn’t get the volume of its box for more details on where to stay, eat,
is fairly easy to navigate once you’re there. card tables to entertain guests, adding sister city to the southeast, but it manages ride and hang out before or after a long
But what I found out is that Reno has bocce ball courts, bowling alleys, climb- to host great numbers of visitors at certain day’s work at the show.
MOVING
BIKE BUSINESS

TRADE
VISITORS ONLY

JULY 8 – 10, 2018 PARTNER REGION

FRIEDRICHSHAFEN, GERMANY WWW.EUROBIKE-SHOW.COM


#EurobikeShow

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