This 3 sentence summary provides the key details from the Corrective Action Request (CAR) form document:
The CAR was initiated on July 21, 2018 by Tahir Iqbal due to a customer complaint, where one of their clients visited the head office and reported receiving 12 SWV Plain Bend 45 degrees instead of the ordered 90 degrees. The client left the incorrect items at the head office to be replaced. The form documents the complaint and initiates the root cause analysis and proposed corrective actions to address the delivery error.
This 3 sentence summary provides the key details from the Corrective Action Request (CAR) form document:
The CAR was initiated on July 21, 2018 by Tahir Iqbal due to a customer complaint, where one of their clients visited the head office and reported receiving 12 SWV Plain Bend 45 degrees instead of the ordered 90 degrees. The client left the incorrect items at the head office to be replaced. The form documents the complaint and initiates the root cause analysis and proposed corrective actions to address the delivery error.
This 3 sentence summary provides the key details from the Corrective Action Request (CAR) form document:
The CAR was initiated on July 21, 2018 by Tahir Iqbal due to a customer complaint, where one of their clients visited the head office and reported receiving 12 SWV Plain Bend 45 degrees instead of the ordered 90 degrees. The client left the incorrect items at the head office to be replaced. The form documents the complaint and initiates the root cause analysis and proposed corrective actions to address the delivery error.
One of our client Atiq & Sons (Usman) visit in our head office and met customer services representative and raise compalint of wrong delievery aginst SO# 125 and DC# 135. According to the client, they receive 12 SWV Plain Bend 45 degree instead of 90 degree. The client leave 12 Plain Bend 45 degree in head office for replacement.
Signature
Accepted / Rejected: Marked to: Date:
If accepted then Factory/HR Manager to mark it to concerned dept. for Analysis:
B. Root Cause Analysis:
C. Proposed Corrective Action:
Name & Signatures
(Person who carried out Root Cause Analysis and Proposed Corrective Action)
D. Verification by the Factory/HR Manager for Implementation & Effectiveness:
Is Proposed Action Implemented: YES / NO Is it Effective: YES / NO