DALTON GRANT GRANTDALTON94@GMAIL.

COM
(801) 499-0906

SKILLS & ABILITIES  Fluent in French  Attention to detail

 Cooperative Team Member  Dependable
 Interpersonal Skills  Organized
 Quick Learner  Microsoft Suite

PROFESSIONAL CUSTOMER SERVICE, YOUNIQUE

EXPERIENCE
Feb 2016 – Present
Performed related duties as assigned by supervisor, met set standards for qualified
Tier in the following metrics: quality, handle time, recognition of presenter
achievements, customer service ratings, cases handled per shift or hour, Received
Difference maker award for being the top agent of the quarter, Assisted in training
new agents with Salesforce in the following formats: Email, Chat, and Facebook
Messenger. Translated website content into French for other departments.
WAREHOUSE CASE PICKER, ELWOOD STAFFING
Aug 2015 – Feb 2016
Loaded/ Unloaded freights, moved product to storage areas, pick order shipments,
ensured inbound/outbound shipments are accurate and free of damage, operate
equipment, maintained a clean and orderly work area, and preformed labeling,
sorting, wrapping, packing, and repacking.
GENERAL LABOR, JONES SHIRTS & SIGNS
Jan 2013 – Aug 2013
Created full color logos and photorealistic designs using digital transfers,
embroidered, added rhinestones, and screen printed customized apparel and
accessories.

EDUCATION SALT LAKE COMMUNITY COLLEGE —Taylorsville, UT —Associates of Art

Graduation December 2021
Associates in Business
DAVIS HIGH SCHOOL —Kaysville, UT —High School Diploma

VOLUNTEER WORK LDS MISSON: 2013-2015

Led groups of 10-12 volunteers, conducted weekly training meetings, followed up on
goals, and created weekly progress reports
Planned, organized, and taught 10 workshops on goal setting, relationship building,
and leadership skills • Increased
Increased volunteer effectiveness by providing training in individual communication,
problem-solving, and productivity skills for 15 missionaries