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Bank Queuing Problem - Group 10
Bank Queuing Problem - Group 10
Notation
1. s servers in parallel and one FIFO queue feeding all servers.
2. A1, A2…are random variables, where Ai is the interarrival time between the arrivals of the (i- 1 )st and
ithcustomers
3. S1, S2…are random variables, where Si is the service time of the ith arrivingcustomer.
customer.
4. The Ai's and Si's are independent.
We will find out the expected delay in queue, expected length of the queue and expected
utilization of the server.
We will be able to optimize the banking process to reduce the waiting time for customers and the
length of the queue.
References:
1. Simulation Modeling and Analysis by M. Law, Kelton
2. Modeling and Simulation of a Bank Queueing system
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