Ground attendant: Good ________________! Where are you flying today?

Passenger: I´m _________________ to Stockholm.

Ground attendant: May I see your _______________, please?

Passenger: Yes. Here you are. Do you need to see my boarding pass?

Ground attendant: No, I don´t. Unfortunately, your flight has been delayed. It is now
scheduled to depart at _____________.

Passenger: Oh, well, that is not too bad.

Ground attendant: I am _____________ for the inconvenience.

Passenger: That is OK.

Ground attendant: Are you checking _________ bags today?

Passenger: Yes, I have one ______ to check and one ______ to carry off.

Ground attendant: Have you left your bags unattended at any ______________?

Passenger: No, I have always had my bags with me.

Ground attendant: OK, that is ____________. Right now, you have a middle seat,
___________ you prefer a window seat or an aisle seat?

Passenger: An aisle seat, please.

Ground attendant: OK, here is your ______________ boarding pass and you baggage
claim.

Passenger: Thanks.

Ground attendant: _______ through security and your flight to Stockholm will depart
from gate ___ _____. The flight boards at __________.

Passenger: Gate _____ _____.

Ground attendant: (he nods).

Passenger: OK, thank you.

Passenger (travelling by bus, car, plane, train)

Ground/flight attendant