Readme

**************************************************
GlobalScan NX
Version 1.5.6.0
**************************************************
- Read Me First -
October 2012
This document contains important additional information about GlobalScan NX.

Please read it carefully before installing or using GlobalScan NX.
-------- Manual Updates --------

- A file describing the updates and changes made to the manuals since GSNX
V1.3.0.0 has been added to
the "(GSNX root)\Manuals" folder.
-------- System Requirements --------
- System Requirements for GlobalScan NX Server Edition

Computer: Windows compatible machine
CPU: 2.4GHz Pentium4 or higher
Main memory: 1.5GB or more
Hard disk:
- Program: 600MB or more
- Data storage: 1.0GB or more
Monitor: 1024x768 pixels or better
OS: Windows Server 2003 Standard/Enterprise Edition SP2
[32bit/64bit(uses WOW64)]
Windows Server 2003 R2 Standard/Enterprise Edition SP2
Windows Server 2008 Standard/Enterprise Edition SP2
[64bit(uses WOW64)]
Virtualization: VMWare ESX Server 4.0, 4.1
Hyper-V 1.0, 2.0
Web Server: Internet Information Service 6.0 32bit (Windows Server
2003)
Internet Information Service 7.0 32bit (Windows Server
2008)
2008 R2)
Built-in Web Server is available.
(Windows Server 2003/Windows Server 2003 R2/Windows
Server 2008/Windows Server 2008 R2)
- System Requirements for GlobalScan NX Serverless Edition

Main memory: 1.0GB or more
Hard disk:
- Program: 600MB or more
- Data storage: 1.0GB or more
Monitor: 1024x768 pixels or better
OS: Windows XP Professional SP2/SP3
Windows Server 2003 Standard/Enterprise Edition SP1/SP2
Windows Server 2003 R2 Standard/Enterprise Edition
SP1/SP2 [32bit/64bit(uses WOW64)]
Windows Server 2008 Standard/Enterprise Edition SP2/no SP
[64bit(uses WOW64)]
Windows Vista Business/Enterprise/Ultimate Edition
SP1/SP2/no SP
Windows 7 Professional/Enterprise/Ultimate Edition no SP
Web Server: Internet Information Service 6.0 32bit (Windows Server
2003)
2008)
2008 R2)
Built-in Web Server is available.
(Windows XP/Windows Server 2003/Windows Server 2003
R2/Windows Server 2008/Windows Server 2008 R2/Windows Vista/Windows 7)
* GlobalScan NX Serverless Edition can be installed on a non-server type OS.

But with a non-server type OS, IIS can not be selected as the Web server.
- System Requirements for GlobalScan NX AdminTool

Main memory: 1.0GB or more recommended
OS: Same as Serverless Edition above.
Virtualization: Same as Server Edition above.
Web Browser: Internet Explorer7
Internet Explorer8
Internet Explorer9
FireFox ESR 10.0.6
* The AdminTool requires Adobe Flash Player 11.4.402.265 or later.

* Before starting installation, please make sure that your operating environment
meets the above requirements.
-------- Supported Devices --------
- GlobalScan NX supports the following devices:
* Aficio MP
C3500/C4500/LD435c/LD445c/DSc535/DSc545/C3535/C4540/ISC3535/ISC4045
* Aficio MP
C2500/C3000/LD425c/LD430c/DSc525/DSc530/C2525/C3030/ISC2525/ISC3030
* Aficio MP
5500/6500/7500/LD255/LD265/LD275/DSm755/DSm765/DSm775/8055/8065/8075
/IS2255/IS2265/IS2275
* Aficio MP 6000/7000/8000
* Aficio MP
4000/4000B/5000/5000B/LD040/LD040B/LD050/LD050B/9040/9040b/9050/9050b
* Aficio MP
2550/2550B/3350/3350B/LD425/LD425B/LD433/LD433B/9025/9025B/9033/9033B
* Aficio MP C6000/C7500/LD260c/LD275c/C6055/C7570
* Aficio MP C6501/C7501/LD365C/LD375C/C9065/C9075
* Aficio MP C2800/C3300/LD528C/LD533C
* Aficio MP C3002/C3502/DSc930/DSc935
* Aficio MP C4502/C4502A/C5502/C5502A
* Aficio MP 6001/7001/8001/9001/LD360/LD370/LD380/LD390/9060/9070/9080/9090
* Aficio MP
6001SP/7001SP/8001SP/9001SP/LD360sp/LD370sp/LD380sp/LD390sp/9060sp
/9070sp/9080sp/9090sp
* Aficio MP 171SPF/LD117SPF/917SPF
* Aficio MP 201SPF/LD220SPF/920SPF
* Aficio MP 4001/5001/LD140/LD150/9240/9250
* Aficio MP 2851/3351/LD528/LD533/9228/9233
* Aficio SP 5200S/5210SF/5210SR
* Aficio MP 2352SP/2852SP/3352 SP
* Aficio MP W5100/W7140/GWD5100/GWD7140/LW5100/LW7140/5100WD/7140WD
* Aficio MP W2401/W3601/GWD3006/LW426/3406WD
* Aficio MP 301 (*)
* Aficio MPC 305/DSc530 (*)
Devices marked with an asterix (*) have a 4.3 inch operation panel.
-------- Supported WebDAV Servers --------
- GlobalScan NX supports the following WebDAV servers:
* OpenText LiveLink 9.7

* Documentum Content Management System 6.0
* Microsoft SharePoint Portal Server 2003/2007 SP2/2010 SP1
* IIS 6.0, 7.0, 7.5(on Windows Server OS)
* Exchange Server 2003/2007/2010
-------- Installation Restrictions --------
- GlobalScan NX cannot be installed on a PC where any of the following

products are already installed:
* DeskTopBinder Lite/Professional
* ScanRouter V2 Professional
* ScanRouter Enterprise
* ScanRouter Ex Professional/Enterprise
* ScanRouter DocumentServer
* ScanRouter Web Navigator
- Memory on Device
Note that the memory on the devices should be expanded as much as possible.
GlobalScan NX application may not work properly on a device where its memory
has not been fully expanded.
- Device Heap/Stack Size

Basically, the Heap and Stack size settings on the device should not be changed
from the default values.
If another applicaiton is installed on the device, please change the Heap size
settings to the values indicated below:
Aficio MP 4002/5002/DSm940/DSm950, Aficio MP C3002/C3502/DSc930/DSc935, Aficio
MP C4502/C4502A/C5502/C5502A, Aficio MP 301, Aficio MP C305/DSc530:
48MB
Other devices:
16MB
- Account for installation

To install GlobalScan NX, you must have administrator privileges, which
means you must belong to the Administrators group.
- Do not install GlobalScan NX on a domain controller

Do not install GlobalScan NX on a computer that is acting as a domain
controller.
- Computer name
The name of the computer on which you install GlobalScan NX must contain
only alphanumeric characters (A-Z, a-z, 0-9) and hyphens (-).
- Installation Folder
The button to create a new folder will be disabled on the Install
Folder Selection screen of the installer when the Program Files folder is
selected as the destination folder. New folders can be created under the
Program Files folder by manually editing the path name. However, it is
suggested that the new folder be created before starting the installation.
- Name of the Program Files folder

Although the name of the Program Files folder varies depending on the operating
system being used, the installer displays the default installation folder as
"Program Files". Because the installer needs the name in English, do not change
it to the localized name.
- IIS, the ISAPI extension & the ISAPI filter

If you use IIS 7 as your Web server on Windows Server 2008, you need to have
both
ISAPI extension and the ISAPI filter installed on the computer where IIS is
installed.
- Stopping GlobalScan NX via the operation panel/Web Image Monitor

Be sure to restart the device after stopping GlobalScan NX via the
operation panel/Web Image Monitor in the following manner:
From the operation panel:

1. Press the [User Tools/Counter/Enquiry] button.
2. Press the [Extended Feature Settings] button.
3. Press the [Extended Feature Settings] button on the Extended Feature
Setting Menu screen.
4. Press the [GlobalScan NX] button on the Startup Setting tab.
From Web Image Monitor:

1. Log in to Web Image Monitor as an administrator.
2. Go to Configuration > Extended Feature Settings > Startup Setting.
3. Select GlobalScan NX and then press the [Stop] button.
Also, both Web Image Monitor and the device's Extended Feature Settings screen
may display the status of GlobalScan NX as "Suspend".
This is equivalent to "Starting Up" and is normal behavior, there is no need
to restart.
- Modifying the built-in user's password, port number, virtual directory, or web
server used
To modify the above settings, re-install the product from the installation
media.
Uninstallation of the product before starting the re-installation may be
required
depending on the settings you want to modify.
To change the built-in user's password, re-install the product in the

following manner:
1. Stop GlobalScan Service from the OS's Service Menu.

2. Re-install the product from the installation media (Overwrite Install).
To change the Port Number, Virtual Directory, or Web Server, re-install the
product in the following manner:
1. Uninstall the current GlobalScan NX from the PC.

- On the Uninstall screen, before pressing the [Uninstall] button, make
sure that the [Forced Delete] check box is deselected.
2. Re-install the product from the installation media.
- Specify the same data path as the previous one on the Installation
Destination Selection screen.
- When you press the [Next] button, a warning dialog that indicates that
the specified data path already exists will show up. Press the [OK]
button on this dialog.
- Installing Optional Plug-ins

The GlobalScan NX installation media includes several optional plug-ins in a
folder
labeled "Options".
These plug-ins are installed separately from GlobalScan NX. For some plug-ins,
a separate license must be purchased in order to use them.
- When the device's IP address has been changed, it must re-registered to the
GlobalScan NX device list after removal.
-------- Operation Restrictions --------
- GlobalScan NX Single sign-on when using MFP authentication

If the login information (User name and Password) registered in the MFP's Basic
Authentication or
LDAP authentication address books is the same as that used to login to the
GlobalScan NX
project, a user can login to the GlobalScan NX project without separately
logging in
to GlobalScan NX. Single sign-on does not work if the MFP's authentication
method is
set to User Code Authentication.
- MFP Authentication Method

When using the MFPs authentication system, GlobalScan NX can only be used with
the following authentication methods:
* User Code Authentication
* Basic Authentication
* LDAP Authentication
- Login User names

Only ASCII characters can be used for user accounts. Also, space, colon, or
double
quotation marks are not supported because of MFP limitations.
- Character code support

XML Transformer Filter:
XSL StyleSheet files for the XML Transformer Filter must be encoded in UTF-8.
- Data uploading in an IIS environment

When using IIS, data uploads can fail due to an issue with authentication;
this causes an error message to appear. To prevent this problem from occurring,
configure your Internet settings as follows via the Internet Information
Services(IIS) Manager:
1. Open the Web Sites Properties dialog and select the Directory Security
tab.
2. Select the [Edit...] button at the Authentication and access control
setting.
3. On the Authentication Methods dialog, and Enable anonymous
access.
4. If the problem continues to happen, set a valid user name and
password via the dialog opened in step 3.
- Limitation regarding replacement tables
* One replacement table can have a maximum of 500 entries.

* The total number of entries for all replacement tables must not
exceed 2000.
- XML Transformer Filter XSL file name display issue

On the Properties screen of the XML Transformer Filter, the XSL file path
field always displays the name "dest.xsl", instead of the actual
name of the specified file, when the [Upload] button is pressed.
- Using the AdminTool with FireFox and SSL

Using Firefox to access the AdminTool over SSL causes the following
operations to fail:
* Uploading Profile/Project icons

* Uploading backup files in Maintenance
* Importing replacement tables
* Importing certificates
* Uploading files in the XML Transformer Filter
* Importing device list
- Received Fax Document Transfer Failure

If transfer of a received fax document has failed, check the device's Document
Server.
The failed document may be present in the Document Server.
If you can not find it in the Document Server, try restarting the device
and check the Document Server again.
- Using the AdminTool for Extended Periods

Restarting the AdminTool every so often during periods of extended use is
recommended for best performance.
- Using ScanToEmail with McAfee VSE 8.5i SP4

For ScanToEmail to function correctly, McAfee VSE 8.5i SP4 should be
configured as follows:
1. Open the VirusScan Console.
2. Open the Access Protection Properties dialog and select the Access
Protection tab.
3-1. Select the Anti-virus Standard Protection option at the Categories
setting.
3-2. Select the "Prevent mass mailing worms from sending mail" option and
press the [Edit].
3-3. Add the full path pointing to "java.exe" to the "Processes to exclude"
list on the Rule Details dialog. A common path is shown below as an
example.
Example: C:\Program Files\GlobalScan\jre\bin\java.exe
- Scanning color/grayscale images in Serverless Mode

Please note that when a color/grayscale document is scanned in Serverless Mode,
the scanned document is generated in the original orientation in which it has
been scanned. That is, no adjustment is performed on orientation. However, if
PDF Converter is placed in the flow, the scanned document can be adjusted as
specified. Note that in this case, PDF Converter must be placed at the top of
the flow. If a service or a filter is placed before PDF Converter, the document
may not be adjusted properly.
- When using the ADF

When setting another stack onto the ADF when performing a batch scan, be sure
to set them onto the ADF after the [Start] button's LED turns green.
Otherwise, the scan may stop and display the error message "Original(s) are
not set on ADF." For instance, if you set additional originals onto the ADF
immediately before it runs out, this problem may occur.
- Mixed Size support

In order to enable the mixed size function on your device, be sure to update
the firmware to the latest version. Otherwise, the mixed size function may
become unavailable.
- Screen display failure when data disk is full

If you perform a Refresh via the operation panel when the server's data
drive (HDD) is full, the screen may display the error message "Failed to
connect to the server." and no normal operation panel screens will be
displayed.
- OS Language settings for distribution servers

When using a Distribution Plug-in (for FTP/File/WebDAV distribution), make
sure that the language of the OS of the target server is the same as
that of the OS of the PC on which GlobalScan NX is installed.
- Assign Metadata for WebDAV distribution

When you press the [Add] button on the Properties screen of the Send To WebDAV
feature, the screen for adding Start Point Paths will show up. This screen has
the Assign Metadata Elements tab. However, any settings made via the tab will
not be reflected in the file sent to the WebDAV server because the function
is not supported by the servers that Send To WebDAV currently supports.
- Document distribution without the Image Converter Filter

Without the Image Converter Filter, any output format settings will be invalid.
That is, even if the user specifies the output format via the operation panel,
it will be ignored. So it is recommended that the File Format setting be
placed on the Hidden Items screen located at the bottom of the Scan Settings
tab screen for projects that do not use the Image Converter filter.
- AdminTool in an Windows Vista + IE7 environment
Using IE7 to access the AdminTool on Windows Vista can cause an overwrite save
operation to fail in the following cases if IE7 has Protected Mode enabled:
* Exporting a replacement table

* Downloading a backup file
- Recommended Restarts
If GlobalScan NX crashes or its performance drops, try restarting the device.
- Avoid reusing a file name within one destination folder

When the destination folder already has a file with the same name as the file
being distributed, a suffix is automatically added to the name of the new
file so that nothing is overwritten. However, the addition of the suffix
requires time, and the time required increases as the number of files with
the same name increases. For this reason, using duplicates name should be
avoided for best performance.
- Project, Plug-in, Path and Page Limitations.

GlobalScan NX has the following limitations on the maximum possible number
of Projects, Plug-ins, etc.:
* One Profile can have a maximum of 500 Projects (Server Edition) / 30

Projects (Serverless Edition).
* One Project can have a maximum of 10 Plug-ins.
* One Plug-in can have a maximum of 10 StartPointPaths.
* One document can have a maximum of 500 pages.
Note, however, do not create more than 100 Projects in a Profile when using
Aficio MP 171SPF/LD117SPF/917SPF.
- Using the Kerberos Option for Delivery to Client operating systems

When Kerberos Option is enabled and the destination is running a client
OS (WindowsXP/Vista),an error may occur during the following due to
too many sessions:
* Accessing folders from the operation panel

* Delivering documents to folders
- Load Balancing and Replacement Table Auto Entry

When a Replacement Table has Auto Entry enabled, the new entries are registered
to
the Load Balance Server, not the Main server. Since synchronization only moves
data
from the Main server to the Load Balance servers, those new entries are not
accessible
from the Main server.
Therefore, Load Balance Servers do not support Replacement Table Auto Entry.
This issue also applies to the Secondary Delivery server.
- Retrying Error Jobs

Retrying a large number of error jobs at once may take a long time to process,
which may result in a timeout error message being displayed on the AdminTool.
If this
occurs, please wait until the process completes. Once finished, you can press
the
Refresh button and everything will be back to normal.
- Passive Mode on FTP server when using a firewall
If a firewall is active on the server where GlobalScan NX is installed, please
set the
destination FTP server to passive mode. If the destination server is not in
passive mode,
GlobalScan NX may not be able to connect to the FTP server.
- Limitation on backup and restore

Performing a restoration of backup data is guaranteed only on the same type of
web server
that created the backup. If you need to transfer backup data between different
types of
web servers, a special procedure is required. Please contact the sales company
from whom
you purchased GlobalScan NX for more details.
- Maximum size of upload files with IIS 7.0 7.5

In IIS 7.0 7.5 environment, the size of the files uploadable is limited to
about 30 MB
by default. If you need to upload larger files, you can change the limit by
following
the instructions below:
1. Enter the following command in command prompt:

cd %windir%\system32\inetsrv
2. Set maxAllowedContentLength with the following command: (Example: To
change to
50,000,000 bytes)
appcmd set config /section:requestfiltering
/requestlimits.maxallowedcontentlength: 50000000
3. Verify that the specified amount of data can be uploaded.
- Icon size of Profile/Project

Please note that the size (height and width) of the JPEG file to be used as a
Profile/Project
icon must be multiple of 4 pixels. If you specify a file whose height or width
is not a multiple
of 4 pixels, it will be truncated so that the width and height will be multiple
of 4 pixels.
- Limitations affecting MFPs with the 4.3 inch operation panel:
* Profile icons must be 32*32 pixels or smaller. Larger sizes cannot be

displayed on the 4.3 inch panel.
* Project button height must be set to 2 or larger. If set to 1, the project
button is not displayed.
- Unavailability after starting the GlobalScan service

Right after the GlobalScan service is started, the AdminTool login screen may
not be
displayed. If this is encountered, wait for a short time then launch the
AdminTool again.
- Printer driver for the Send to Printer Service

To use the Send to Printer Service, the printer driver used for the service
must be
installed on the computer where GlobalScan NX is installed.
- Print settings for the Send to Printer Service
The Send to Printer Service prints files using the current settings for the
selected
printer driver (*).
(*) The settings for the printer driver of the logon user of GlobalScan
Service.
The logon user can be checked from the Services menu of Windows.
- Unsupported printers
The Scan to Printer Service does not support the printers that require user
interaction
at the time of printing or whose output is electronic data, not a printed sheet
of paper.
- Scan to Printer Service using printers with restriction

If the printing function of the printer to be used is restricted by access
rights,
the authentication information of the user who has access to the function must
be
specified in the driver in advance. Ask the administrator of the printer
whether the
printing function of the printer is restricted. Refer to the manual of the
driver for
instructions on how to set up the driver.
- Batch scanning with exposure glass

If you use the exposure glass while [Batch] is selected for [Scan Method],
please note
that the countdown timer will automatically start when a document on the
exposure glass
is scanned. Place the next document within 60 seconds, because otherwise
GlobalScan NX
will automatically send the documents scanned by that time as a job.
- Pressing the Logout key while a message dialog is displayed

If the Logout key is pressed while a message dialog is displayed on the MFP
operation
panel (when you are waiting for a time-consuming process, such as a search
process),
the Group/Project screen will be displayed again but the operation panel will
be
unavailable until the background process completes. When a message dialog (such
as a
completion or error message) is displayed for the background process while
waiting,
just press the OK button to close the dialog.
- Assigning Profiles to devices

Please make sure that the profiles distributed to devices are created
appropriately
according to the specifications of the device.
- Scan Preview Limitations

When previewing wideformat scan sizes, the following limitations apply:
1. The preview for scanned A1 wideformat documents cannot be enlarged.
2. The preview for scanned A0 wideformat documents can only be enlarged
minimally.
- Data compatibility between GlobalScan NX regional versions
Import/export and backup/restore data may only be used if the source and target
GlobalScan NX installations are from the same region. Using GlobalScan NX

installations
from different regions (for example, source is the Japanese version and target
is
the Chinese version) is an unsupported action.
- Proxy User Authenticaion with WebDAV delivery

There are some notes to keep in mind when specifying a user name format for the
Proxy User.
Authentication with WebDAV delivery follows:
* Format is "User name@FQDN":
The user will be authenticated as a user of the specified domain.
* Format is "NetBIOS domain name\user name":
NetBIOS domain will not be used for authentication. The Windows server
will
automatically replace it with an appropriate domain
- Show/hide destinations without e-mail address attribute in the address list

A change was made to the default LDAP Search Condition in order to prevent
users without
an e-mail address from being included in the search results for the Send to
Email plug-in:
[To hide (default from 1.5.1.0 or later)]

(&(objectclass=organizationalPerson)(cn=*^s*)(mail=*))
[To show (default until 1.4.4.0)]

(&(objectclass=organizationalPerson)(cn=*^s*))
Only new plug-in instances will use the new LDAP Search Condition. When
upgrading
from 1.4.4.0 or earlier to 1.5.1.0 or later, please modify the condition
manually.
- Dropdown list in the Metadata screen (Server Edition only)

From V1.5.1.0, a new Metadata type was added that is able to read in data from
an
external CSV in order to populate a drop-down menu.
[Setup Instructions]
1. Access the AdminTool's Metadata screen, add (drag and drop) the Dropdown
ListBox (search) icon (icon with magnifying glass) to the project's

available metadata.
2. Double click the dropdown list to open the properties dialog.
3. Configure the General Settings as desired, enter the path to the CSV
file,
and then click the OK button.
[Usage instructions]
1. When scanning, press the search button located next to the drop-down
menu (Metadata screen).
2. Enter a search string and press the OK button.
3. Press the down-arrow button to open the dropdown list and view the
search results.
4. Select the desired option.
[Note]
* The file extension must be either .csv or .CSV.
* Write an option per line in the CSV file.
* Only UTF-8 encoding is supported when reading a CSV file.
* Do not include a BOM (Byte Order Mark) in the CSV file.
* Searching or displaying results is not available from the AdminTool.
- Send To Email Service & Missing/Invalid email address

The Send To Email Service will report a job as complete as long as the mail
server
accepts GlobalScan NX's email. Even if delivery then fails due to a missing or
invalid destination, GlobalScan NX's log will still report success. This is
most is
likely to occur due to an improperly configured Send To Me.
- Send To Printer Service & Client PC Spooler

The Send to Printer service simply submits jobs to the printer spooler of the
PC
where GlobalScan NX is installed. However, this does not mean that the job will
be printed. For example, there could be an issue with the printer spooler or
missing
device authentication information that prevents successful printing. In these
cases,
verify that the print server, printer driver and device are all configured
correctly.
- Replacement Table Filter /Flow Redirect Filter

When using these functions, make sure that all workflows are configured
properly.
Specifically, an improperly configured Flow Redirect Filter can result in data
loss.
Example: If a project contains a Flow Redirect Filter but no output services,
the job (and its data) will not be delivered if there are no matches to
any
of Flow Redirect Filter's redirect conditions since there is no output
service to handle non-redirected jobs. Placing an output service after
the
Flow Redirect Filter avoids this.
- Backing up FAX jobs

Use the "Save FAX Job(s)" setting in AdminTool > System > Job Settings (Server
Edition
Only) to store FAX jobs for the specified period, regardless of its delivery
status.
Also, make sure that the "Storage limit" is longer than the wait period when
using
the "Deliver Fax job(s) on specified day" function. If "Storage limit" is
shorter than
the wait period, the fax job data will be deleted automatically before delivery
is attempted.
- IIS & Client Certificates

If client certificates are enabled for IIS, GlobalScan NX can encounter a HTTP
413
error when a large amount of data is sent. This can cause delivery
failure/missing
pages. To avoid this, disable client certificates or increase IIS'
"UploadReadAheadSize".
See the link below for more details.
http://technet.microsoft.com/ja-jp/library/cc737382(WS.10).aspx
- AD/NT Authentication
The authentication mechanism verifies the time on the client and server
systems.
If the configured time is different (adjusted for time zones), authentication
may fail.
Serverless Edition: The device, authentication server, and the delivery server
must
all be synchronized.Server Edition: The GlobalScan NX server, authentication
server, and
the delivery server must be synchronized.
- GSNX AdminTool cannot be browsed from IE9 on Windows 2008 R2 via SSL.
When SSL is configured, IE9 on Windows 2008 R2 fails to open the AdminTool and
a blank page is displayed. This is caused by IE ESC's "Do not save encrypted pages
to disk" option. Please use the following methods to use IE9 on Windows 2008 R2 via
SSL.
Disable (uncheck) "Do not save encrypted pages to disk" on the Internet Options
> Advanced tab. This is described in the following KB:
http://support.microsoft.com/kb/815313/en-us
- Use IIS6 on Windows Server 2003 (x64)

AdminTool may not be started up without installing ASP.NET 2.0(32 bit version)
on IIS. To do this, execute following command.
%SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i
http://support.microsoft.com/kb/894435/en-us
- Use IIS7.5 on Windows Server 2008R2 (x64)

32-bit applications must be enabled on IIS Application Pool.
IIS Manager > Application Pools > DefaultAppPool > Enable 32-Bit Applications >
True
- Do not synchronize empty profiles with the devices.
- When GlobalScan NX is configured to use SSL with IIS, port 8080 must be closed
on IIS.
-------- GlobalScan Serverless Edition Restrictions --------
- Automatic file separation in multi-page PDF/TIFF creation

When performing multi-page PDF/TIFF creation for a document of more than 100
pages, file separation is automatically performed every 100 pages, and
thus more than one multi-page PDF/TIFF file will be produced.
- Distributing a document to a shared folder within the WORKGROUP

Please make sure that the local network has correctly setup DNS in order to
distribute a document to a shared folder within the WORKGROUP.
- Device Stand-by mode

If job processing has stopped without completion due to a lack of available
space on the hard disk of the device, the device will be unable to enter
stand-by mode.
-------- Recommendations --------
- Backups Regularly
We strongly recommend that you back up regularly all configuration
information of GlobalScan NX. We are not responsible for any loss of nor
damage to your GlobalScan NX configuration information.
-------- Notes --------

- Device Auto Off Timer
During installation of the SDK application, the device's Auto Off Timer must
be set to 6 minutes or longer. After installation this value can be reduced to
a minimum of 1 minute.
-------- Uninstalling GlobalScan NX --------
- Account for uninstallation

To uninstall GlobalScan NX from your computer, you must have administrator
privileges. Please make sure to use the same account that was used when
the product was installed.
- SSL Setup after a Leftover Data Install

It is possible to set up a fresh install of GlobalScan NX with configuration
information from a previous install. But in order to enable SSL on the new
install, the previous SSL settings must be deleted and then new settings made
using the SSL setting tool.
- Uninstallation of Optional Plug-ins

Before you uninstall any optional plug-ins, please make sure that the plug-in
has
been removed from all delivery flows. The plug-in must be deleted from every
flow
before uninstallation.
- Uninstallation and the Job Queue

Be sure to confirm that there are no jobs being processed before uninstalling
the PC/Embedded application, as the content of the job queue is deleted during
uninstallation.
* Pentium is a trademark of Intel Corporation.

* Microsoft is a registered trademark and Windows and Windows NT are
trademarks of Microsoft Corporation in the U.S.A. and other countries.
* AdobeR FlashR Player. Copyright c 1996 - 2010. Adobe Systems Incorporated.
All Rights Reserved. Adobe and Flash are registered
trademarks in the United States and other countries.
* The names of companies and products mentioned herein may be either
trademarks or registered trademarks of their respective owners.
* The following are registered trademarks or copyrights of the respective

owners with which they are associated. Their license files can be found
in the Licenses folder in the installation media. Also, LGPL-licensed source
code can be found in the OSS\src folder in the Installation CD. It is also
available from the following web site:
http://support-download.com/services/pub/jcifs/
===================
Oracle trademark
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be trademarks of their respective owners.
This product includes software developed by The Apache Software Foundation

(http://www.apache.org/).
This product includes software developed by the OpenSymphony Group

(http://www.opensymphony.com/).
This product includes software developed by the JBoss community

(http://www.jboss.org/javassist/).
This product includes software developed by The JCIFS Project

(http://jcifs.samba.org/).
This product includes software developed by the Mort Bay Consulting

(http://jetty.mortbay.org/).
This product includes software developed by the JCraft, Inc.

(http://www.jcraft.com/jsch/).
This product includes software developed by the Safehaus

(http://jug.safehaus.org/).
This product includes software developed by the Stefan Haustein

(http://kxml.sourceforge.net/).
This product includes software developed by the The Legion of the Bouncy Castle
(http://www.bouncycastle.org/).
This product includes software developed by the OGNL Technology

(http://www.ognl.org/).
This product includes software developed by the Seasar Foundation

(http://www.seasar.org/).
This product includes software developed by the Saxonica Limited

(http://saxon.sourceforge.net/).
This product includes software developed by the IzPack project

(http://izpack.org/).
This product includes software developed by the flexlib project

(http://code.google.com/p/flexlib/).
This product includes software developed by the as3corelib project

(http://code.google.com/p/as3corelib/).
This product includes software developed by ERIC J. FeMINELLA

(http://www.ericfeminella.com/blog/actionscript-3-apis).
This product includes software developed by the Henri Torgemane

(http://crypto.hurlant.com/).
This product includes software developed by the Thomas G. Lane

(http://www.ijg.org/).
This product includes software developed by Sam Leffler and Silicon Graphics
(http://www.remotesensing.org/libtiff/).
This product includes software developed by Glenn Randers-Pehrson

(http://www.libpng.org/pub/png/libpng.html).
This product includes software developed by Jean-loup Gailly and Mark Adler
(http://www.zlib.net/).
This product includes software developed by Sun Microsystems, Inc.

(http://www.sun.com/).
This product includes software developed by the Apple Computer, Inc.

(http://www.apple.com/).
This product includes software developed by the OpenSymphony.

(http://www.opensymphony.com/quartz/).
This product includes software developed by the John Kaputin.

(http://sourceforge.net/projects/wsdl4j/).
This product includes software developed by the John Kaputin.

(http://woodstox.codehaus.org/).
===================
(C)2008-2012

Readme

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Readme

Uploaded by

Copyright:

Available Formats

**************************************************

This document contains important additional information about GlobalScan NX.

-------- Manual Updates --------

-------- System Requirements --------

- System Requirements for GlobalScan NX Server Edition

- System Requirements for GlobalScan NX Serverless Edition

* GlobalScan NX Serverless Edition can be installed on a non-server type OS.

- System Requirements for GlobalScan NX AdminTool

* The AdminTool requires Adobe Flash Player 11.4.402.265 or later.

-------- Supported Devices --------

- GlobalScan NX supports the following devices:

-------- Supported WebDAV Servers --------

- GlobalScan NX supports the following WebDAV servers:

* OpenText LiveLink 9.7

-------- Installation Restrictions --------

- GlobalScan NX cannot be installed on a PC where any of the following

- Device Heap/Stack Size

- Account for installation

- Do not install GlobalScan NX on a domain controller

- Name of the Program Files folder

- IIS, the ISAPI extension & the ISAPI filter

- Stopping GlobalScan NX via the operation panel/Web Image Monitor

From the operation panel:

From Web Image Monitor:

To change the built-in user's password, re-install the product in the

1. Stop GlobalScan Service from the OS's Service Menu.

1. Uninstall the current GlobalScan NX from the PC.

- Installing Optional Plug-ins

-------- Operation Restrictions --------

- GlobalScan NX Single sign-on when using MFP authentication

- MFP Authentication Method

- Login User names

- Character code support

- Data uploading in an IIS environment

- Limitation regarding replacement tables

* One replacement table can have a maximum of 500 entries.

- XML Transformer Filter XSL file name display issue

- Using the AdminTool with FireFox and SSL

* Uploading Profile/Project icons

- Received Fax Document Transfer Failure

- Using the AdminTool for Extended Periods

- Using ScanToEmail with McAfee VSE 8.5i SP4

Example: C:\Program Files\GlobalScan\jre\bin\java.exe

- Scanning color/grayscale images in Serverless Mode

- When using the ADF

- Mixed Size support

- Screen display failure when data disk is full

- OS Language settings for distribution servers

- Assign Metadata for WebDAV distribution

- Document distribution without the Image Converter Filter

* Exporting a replacement table

- Avoid reusing a file name within one destination folder

- Project, Plug-in, Path and Page Limitations.

* One Profile can have a maximum of 500 Projects (Server Edition) / 30

- Using the Kerberos Option for Delivery to Client operating systems

* Accessing folders from the operation panel

- Load Balancing and Replacement Table Auto Entry

- Retrying Error Jobs

- Limitation on backup and restore

- Maximum size of upload files with IIS 7.0 7.5

1. Enter the following command in command prompt:

- Icon size of Profile/Project

- Limitations affecting MFPs with the 4.3 inch operation panel: