Professional Documents
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Submitted By:: Affiliated To
Submitted By:: Affiliated To
Submitted By:: Affiliated To
Lokesh Sharma
CERTIFICATE OF APPROVAL
The foregoing project entitled, “VOICE Infra And Maintenance” is hereby approved
as a creditable study of research topic and has been presented in a satisfactory
manner to warrant its acceptance as prerequisite to the degree for which it was
submitted.
DECLARATION CERTIFICATE
This is to certify that the work presented in the project entitled”VOICE Infra And
Maintenance” in partial fulfillment of the requirement for the award of degree of
Electronics & Communication , A.I.E.T, Jaipur is an authentic work carried out
under my supervision.
ACKNOWLEDGEMENT
It gives me immense pleasure to present a project report on topic “HCL VOICE Infra and
Maintenance”.
I am highly indebted to Mr. Anand Vidhate (Assistant Manager HCL Technology). He has been a
source of inspiration. He always encouraged me to do something innovative.
I would like to express my deep sense of gratitude to our guide his supervision, encouragement and
affection never allowed me to deviate from our objective.
I also express our sincere thanks to all others who helped with their best efforts from time to time
during the project.
Special thanks to Ms. Laxmi Bhardwaj (project co-coordinator) to support and guiding role.
OVERVIEW
HCL is a leading global Technology and IT enterprises with annual revenues of US$ 4
billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies
and HCL Infosystems.
The 30-year-old enterprise, founded in 1976, is one of India's original IT garage start-ups.
Its range of offerings span R&D and Technology Services, Enterprise and Applications
Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems
Integration and Distribution of Technology and Telecom products in India. The HCL team
comprises 45,000 professionals of diverse nationalities, operating across 17 countries
including 360 points of presence in India. HCL has global partnerships with several leading
Fortune 1000 firms, including several IT and Technology majors
HISTORY
Born in 1976, HCL has a 3-decade rich history of inventions and innovations. In 1978, HCL
developed the first indigenous microcomputer at the same time as Apple and 3 years before IBM's
PC. During this period, India was a black box to the world and the world was a black box to India.
This microcomputer virtually gave birth to the Indian computer industry. The 80's saw HCL
developing expertise in many other technologies. HCL's in-depth knowledge of UNIX led to the
development of a fine grained multi-processor UNIX in 1988, three years ahead of Sun and HP.
HCL's R&D was spun off as HCL Technologies in 1997 to mark their advent into the
software services arena. During the last eight years, HCL has strengthened its processes and
applied its expertise, developed over 30 years into multiple practices - semi-conductor, operating
systems, automobile, avionics, bio-medical engineering, wireless, telecom technologies, and many
more.
Today, HCL sells more PCs in India than any other brand, runs Northern Ireland's largest
BPO operation, and manages the network for Asia's largest stock exchange network apart from
designing zero visibility landing systems to land the world's most popular airplane.
Shiv Nadar is the founder of HCL. He founded HCL in 1976 in a Delhi "barsaati". In 1978,
HCL developed the first indigenous micro-computer at the same time as Apple and 3 years before
IBM's PC. In 1980, HCL introduced bit sliced, 16-bit processor based micro-computer. In 1983, HCL
Indigenously developed an RDBMS, a Networking OS and a Client Server architecture, at the same
time as global IT peers. In 1986, HCL became the largest IT company in India. In 1988, HCL
introduced fine grained multi-processor Unix-3 years ahead of "Sun" and "HP". In 1991, HCL
entered into a joint venture Hewlett Packard and HCL-Hewlett Packard Ltd. was formed. The joint
developed multi-processor Unix for HP and heralded HCL's entry into contract R&D. In 1997, HCL
Infosystems was formed. In the same year HCL ventured into software services. In 1999, HCL
Technologies Ltd issued an IPO and became a public listed company. In 2001, HCL BPO was
incorporated and HCL Infosystems became the largest hardware company. In 2002, software
businesses of HCL Infosystems and HCL Technologies were merged. In 2005, HCL set up first
Power PC architecture design centre outside of IBM. In the same year HCL Infosystems launched
sub Rs.10,000 PC. In 2006, HCL Infosystems became the first company in India to launch the New
Generation of High Performance Server Platforms Powered by.
Snapshot of HCL
Business Model
HCL Technologies is the IT and BPO services arm focused on global markets, while
HCL Info systems is the IT, Communication, Office Automation Products & System Integration arm
focused on the Indian market.
Together, these entities have uniquely positioned HCL as an enterprise with service offerings
spanning the IT Services and Product spectrum.
Business Process Outsourcing
HCL's Business Processing Division (BPO) offers a comprehensive service range – Order to Cash,
Procure to Pay, Technical Help Desk, Knowledge Services, Supply Chain Management, Finance
and Accounting Services and Customer Life cycle Management.
The BPO focus industry verticals are Telecom, Retail and Media Publishing, Banking and Financial
Services, Hi-tech and Manufacturing, Insurance (Life & Non-Life) and Knowledge Process
Outsourcing. These verticals have very large number of specific processes that would need specific
capability acquisition. The division provides a high quality, economical solution for a wide range of
BPO requirements using a tested transition methodology supported by a strong transition team.
OVERVIEW OF TECHNOLOGY DEPARTMENT
(1)Service support-
(a)Networks
(b)Voice
(c)Dialers
(d)Systems
(e)Security
Ensure IT:- If there is any problem, ensure IT provides solution to it. Call logging is done by the
user & solution is provides by technology department.
1. What is Telecommunication?
Telecommunication is the transmission of messages, over significant distances, for the purpose of
communication. In modern times, this process almost always involves the sending of
electromagnetic waves by electronic transmitters but in earlier years it may have involved the use of
smoke signals, drums or semaphore.
Basic Elements
A basic telecommunication system consists of three primary units that are always present in some
form:
A transmission media, also called the "physical channel" that carries the signal. An example
of this is the "free space channel".
Receivers that take the signal from the channel and convert it back into usable information.
What do you do to make a phone call? You pick up the phone, dial some digits, and wait for the
person you called to pick up their ringing phone, and then you begin your conversation. To most
phone users the details and intricacies of how the phone call occurs are transparent. We have a
simplistic view of our phone connection as:
A complex network of local, national, and international phone companies and carriers may provide
the intermediate devices that handle our phone connection.
PRI is the standard for providing telecommunication services to offices. It is based on the T carrier
(T1) line in the US, and the E-carrier (E1) line in Europe. The T1 line consists of 24 channels, while
an E1 has 32 channels.
PRI provides a varying number of channels depending on the standards in the country of
implementation. In North America and Japan it consists of 23xB (B channel) and 1xD (D channel)
(23 64-kbit/s digital channels + 1 64-kbit/s signaling/control channel) on a T1 (1.544 Mbit/s). In
Europe and Australia it is 30xB + 1xD on an E1 2.048 Mbps. One timeslot on the E1 is used for
synchronization purposes and is not considered to be a B or D channel.
The Primary Rate Interface consists of 23 B-channels and one 64-kbit/s D-channel using a T1 line
or 30 B-channels and one D-channel using an E1 line.
Larger connections are possible using PRI pairing. A dual PRI could have 24+23= 47 B-channels
and 1 D-channel but more commonly has 46 B-channels and 2 D-channels thus providing a backup
signaling channel. The concept applies to E1s as well and both can include more than 2 PRIs.
Normally, no more than 2 D-channels are provisioned as additional PRIs are added to the group.
Application
The Primary Rate Interface channels are typically used by medium to large enterprises with digital
PBXs to provide them digital access to the Public Switched Telephone Networks (PSTN). The 23
(or 30) B-channels can be used flexibly and reassigned when necessary to meet special needs
such as video conferences. The Primary Rate user is hooked up directly to the telephone company
central office
T-carrier systems
The T-carrier system, introduced by the Bell System in the U.S. in the 1960s, was the first
successful system that supported digitized voice transmission.
In the T1 system, voice or other analog signals are sampled 8,000 times a second and each
sample is digitized into an 8-bit word. With 24 channels being digitized at the same time, a 192-
bit frame (24 channels each with an 8-bit word) is thus being transmitted 8,000 times a second.
Each frame is separated from the next by a single bit, making a 193-bit block. The 192 bit frame
multiplied by 8,000 and the additional 8,000 framing bits make up the T1's 1.544 Mbps data
rate. The signaling bits are the least significant bits in each frame.
E-Carrier Systems
E-carrier system, which is revised and improved version of the earlier American T-carrier
technology. Now it is widely used in almost all countries outside USA, Canada and Japan. The
line data rate for E1 is 2.048 Mbit/s which is split into 32 time slots, each being allocated 8 bits
in turn. It is an ideal for voice traffic because voice is sampled at the same 8 kHz rate so E1 line
can carry 32 simultaneous voice conversions.
Calculation
We often hear of T1 speed as 1.544 Mbits/second or 1,544,000 bits/second. This is determined
by:
___________________________________
1,536,000 bits/second
____________________________
D Channel
D channel is a telecommunication term which refers to the ISDN channel in which the control and
signaling information is carried.
The bit rate of the D channel of a basic rate interface is 16 Kbit/s, whereas it amounts to 64 Kbit/s
on a primary rate interface.
B Channel
B channel is a telecommunication term which refers to the ISDN channel in which the primary data
or voice communication is carried. It has a bit rate of 64 Kbit/s in full duplex.
The term is applied primarily in relation to the ISDN access interfaces, since deeper in the PSTN
network an ISDN bearer channel is essentially indistinguishable from any other bearer channel
Signaling
Channel Associated Signaling (CAS), also known as per-trunk signaling (PTS), is a form of digital
communication signaling. As with most telecommunication signaling methods, it uses routing
information to direct the payload of voice or data to its destination. With CAS signaling, this routing
information is encoded and transmitted in the same channel as the payload itself. This information
can be transmitted in the same band (in-band signaling) or a separate band (out-of-band signaling)
to the payload.
CAS potentially results in lower available bandwidth for the payload. For example, in the PSTN the
use of out-of-band signaling within a fixed bandwidth reduces a 64 Kbit/s DS0 to 56 Kbit/s.
Various types of CAS signaling are available in the T1 world. The most common forms of CAS
signaling are loop start, ground start, and E&M signaling. The biggest disadvantage of CAS
signaling is that the network uses bits from information IP packets, such as voice packets, to
perform signaling functions.
c. Greater trunking efficiency due to the quicker set up and tears down, thereby reducing traffic
on the network.
e. CCS allows the transfer of additional information along with the signaling traffic providing
features such as caller ID.
f. The most common CCS signaling methods in use today are ISDN and SS7.
Let us see what happens when Mr. Nakul picks up his phone to call Mr. Naveen.
Onhook
Before Mr. Nakul or Mr. Naveen picks up their phone, both phones are onhook, which means that
the phone handset is not lifted off the phone. The PBX provides power and potential across each
subscriber loop to monitor the activity and power of each phone. When the phone is onhook, there
is no current flow through the subscriber loop. See the figure:-
Offhook
When Mr. Nakul lifts the phone handset, the phone is now offhook. A switch hook within the phone
closes and current flows through the subscriber loop. The current flow tells the PBX that Mr. Nakul
wishes to place a call. See the figure:-
Dial Tone
• Searches for an unused dial register to store the dialed phone number digits.
• Sends a dial tone through the subscriber loop to Mr. Nakul’ phone. Once Mr. Nakul hears the dial
tone he can begin to dials the digits, 3605. These digits are sent over the subscriber loop to the
PBX dial register. (See the Figure below)
Ringing Voltage
The PBX looks in its routing table and recognizes that extensions 3605 is a local number and exist
on another subscriber loop. The PBX sends a ringing voltage across the subscriber loop to ring the
bell within 3605 phone. (See the figure below)
Call Completion
Once Mr. Naveen lifts up the phone handset, current flows through the subscriber loop and the
circuit is complete for the call. Mr. Nakul and Mrs. Naveen can begin talking and their speech is
carried over the subscriber loop as an electric signal. (See the figure below)
• The PBX
The Phone
The phone is an analog device that carries our speech as an electric signal. To make this occur, all
phones have the basic components shown in Figure
Handset
The handset contains a receiver, transmitter, and hybrid.
We listen through the earpiece or receiver and receive sound over another pair of wires. In total,
four wires make up the handset.
Hybrid
The handset also contains a device known as the hybrid. As we learned earlier, the phone connects
to the PBX using a dedicated pair of wires, the subscriber loop. The phone receiver/transmitter,
however, has four wires. In order to interface between the receiver/transmitter that has four wires
and the PBX which uses two-wire, a hybrid is needed. Figure illustrates an example of a hybrid.
Switch Hook
The switch hook is located directly below the handset. When you lift the handset, the switch hook
closes and current flows through the phone. The phone is offhook. The PBX supplies power to
operate the phone. When you replace the handset, the switch hook opens and current ceases to
flow through the phone. The phone is onhook.
Ringer
When a PBX wants to alert a remote phone of an inbound call, it rings the remote phone by sending
ringing voltage down the subscriber loop. The ringing voltage causes an armature within the phone
to pivot. The armature in turn drives a hammer against a bell, which causes ringing.
The PBX
A private branch exchange (PBX) is a telephone exchange that serves a particular business or
office, as opposed to one that a common carrier or telephone company operates for many
businesses or for the general public. PBXs are also referred to as:
PBX functions
Establishing connections (circuits) between the telephone sets of two users (e.g. mapping a
dialed number to a physical phone, ensuring the phone isn't already busy)
Maintaining such connections as long as the users require them (i.e. channeling voice signals
between the users)
disconnecting those connections as per the user's requirement
Providing information for accounting purposes (e.g. metering calls)
In addition to these basic functions, PBXs offer many other calling features and capabilities, with
different manufacturers providing different features in an effort to differentiate their products.
Common capabilities include (manufacturers may have a different name for each capability):
Auto attendant
Auto Dialing
Automatic call distributor
Automated directory services (where callers can be routed to a given employee by keying or
speaking the letters of the employee's name)
Automatic ring back
Call accounting
Call Blocking
Call forwarding on busy or absence
Call park
Call pick-up
Call transfer
Call waiting
Camp-on
Conference call
Custom greetings
Customized Abbreviated dialing
Busy Override
Direct Inward Dialing
Direct Inward System Access (DISA) (the ability to access internal features from an outside
telephone line)
Do not disturb (DND)
Follow-me, also known as find-me: Determines the routing of incoming calls. The exchange
is configured with a list of numbers for a person. When a call is received for that person, the
exchange routes it to each number on the list in turn until either the call is answered or the
list is exhausted (at which point the call may be routed to a voice mail system).
Interactive voice response
Music on hold
Night service
Shared message boxes (where a department can have a shared voicemail box)
Voice mail
Voice message broadcasting
Voice paging (PA system)
Welcome Message
Subscriber Loop
The subscriber loop is a dedicated pair of wires that connect the phone to the PBX. Each phone
connected to the PBX has its own subscriber loop.
The subscriber loop consists of two wires known as, Tip and Ring. As shown in
Figure, the Ring lead connects to the negative side of the battery; the Tip lead connects to
ground. When the circuit is complete, current flows. The current flow is shown by the dashed loop.
Trunk Line
Trunk lines connect one PBX to another PBX, or a trunk line can connect the PBX to the outside
world, the public phone network. There can be many trunk lines between two PBXs and these trunk
lines are usually shared. The number of trunk lines available will depend on the number of phones
connected to each PBX. Trunk lines are shared because it is assumed that the phone users will not
all simultaneously try to make a call at the same time. This means that when a call is made, the
PBX seizes and uses one trunk line. Upon completion of the call, the PBX releases the trunk line
and it is available for use by another call.
Two-wire Circuits
Two-wire trunk lines are usually used to connect PBXs at distances of up to several thousand feet.
The exact distance between two PBXs will depend on the thickness or gauge of the wire used. The
thicker the gauge, the longer the distance. However, as distance increases the signal quality
decreases until the receiver cannot recognize the signal. In this situation, amplifiers are needed to
amplify the signal. Since amplifiers work in only one direction, the voice is separated into different
paths: one for transmit and one for receive.
Four-Wire Circuits
Four wire trunk lines are used for most high-volume, long distance lines. A four-wire phone line
circuit uses two wires for the transmit path and two wires for the receive path. Voice and signals are
transmitted on the Tip and Ring and received on the Tip1 and Ring1.
The PBX over the two-wire subscriber loop and in order to interface with the four wire trunk line, the
PBX uses a hybrid to provide the conversion as shown in Figure.
Tie Trunks
Tie trunks connect one PBX to another PBX. Tie trunk are either two-wire or four-wire.
Inward WATS and Outward WATS let users either receive or originate long distance calls and have
them billed at a bulk rate rather than individually. Inward WATS calls are billed to the called number;
outward WATS is billed to the calling party.
Signaling
Signaling is important because it is how phone system components communicate and exchange
information.
This is a signal to the phone and the user that the PBX is ready to receive
dialed numbers. Dialing numbers on a phone keypad is another example of
signaling.
There are three signaling types and each provides particular information about a voice call:
Supervisory Supervisory signaling provides on the subscriber loop and trunk status.
Address Address signaling is how the phone system directs or routes a call to the call destination.
Informational Informational signaling tells the phone user or subscribers about call progress.
Methods of Address Signaling
There are two types of address signaling methods:
• Dial pulse. This is associated with rotary dial phones.
• Dual Tone Multifrequency (DTMF) signaling, most often supported on a
pushbutton phone.
Informational Signaling
Informational signals are generated by the PBX or switch to tell the user about the
call’s progress. There are different types of informational signals; the common types
include:
• busy signal
• fast busy
• dial tone
• ring back
Supervisory Signaling
Supervisory signaling monitors the status of a line or trunk, which is either idle
(onhook) or active (offhook). Supervisory signaling types include the following:
• Loopstart
• Ground Start
• E&M
VoIP phones
TDM Phones
Time-division multiplexing (TDM) is a type of digital or (rarely) analog multiplexing in which two or
more signals or bit streams are transferred apparently simultaneously as sub-channels in one
communication channel, but are physically taking turns on the channel. The time domain is divided
into several recurrent timeslots of fixed length, one for each sub-channel. A sample byte or data
block of sub-channel 1 is transmitted during timeslot 1, sub-channel 2 during timeslot 2, etc. One
TDM frame consists of one timeslot per sub-channel. After the last sub-channel the cycle starts all
over again with a new frame, starting with the second sample, byte or data block from sub-channel
1, etc.
VoIP phones
Voice over IP (VoIP) is a general term for a family of transmission technologies for delivery of voice
communications over IP networks such as the Internet or other packet-switched networks. Other
terms frequently encountered and synonymous with VoIP are IP telephony, Internet telephony,
voice over broadband (VoBB), broadband telephony, and broadband phone.
VoIP systems employ session control protocols to control the set-up and tear-down of calls as well
as audio codecs which encode speech allowing transmission over an IP network as digital audio via
an audio stream. Codec use is varied between different implementations of VoIP (and often a range
of codecs are used); some implementations rely on narrowband and compressed speech, while
others support high fidelity stereo codecs.
Benefits
Operational cost
VoIP can be a benefit for reducing communication and infrastructure costs. Examples include:
Routing phone calls over existing data networks to avoid the need for separate voice and
data networks.[24]
Conference calling, IVR, call forwarding, automatic redial, and caller ID features that
traditional telecommunication companies (telcos) normally charge extra for are available
free of charge from open source VoIP implementations.
Costs are lower, mainly because of the way Internet access is billed compared to regular
telephone calls. While regular telephone calls are billed by the minute or second, VoIP calls
are billed per megabyte (MB). In other words, VoIP calls are billed per amount of information
(data) sent over the Internet and not according to the time connected to the telephone
network. In practice the amount charged for the data transferred in a given period is far less
than that charged for the amount of time connected on a regular telephone line.
Flexibility
VoIP can facilitate tasks and provide services that may be more difficult to implement using the
PSTN. Examples include:
The ability to transmit more than one telephone call over a single broadband connection without
the need to add extra lines.
Secure calls using standardized protocols (such as Secure Real-time Transport Protocol). Most
of the difficulties of creating a secure telephone connection over traditional phone lines, such as
digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt
and authenticate the existing data stream.[26]
Location independence. Only a sufficiently fast and stable Internet connection is needed to get a
connection from anywhere to a VoIP provider.
Integration with other services available over the Internet, including video conversation,
message or data file exchange during the conversation, audio conferencing, managing address
books, and passing information about whether other people are available to interested parties.
5. System architecture
Meridian
Nortel Meridian is a private branch exchange. It provides advanced voice features, data
connectivity, LAN communications, computer telephony integration (CTI), and information
services for communication applications ranging from 60 to 80,000 lines.
The Meridian has 43 Million installed users worldwide, making it the most widely used PBX.
The Meridian is one of the few PBX's still available from a major communications supplier that
can be configured as non-VOIP PBX.
Hardware architecture
A Meridian 1 is a circuit-switched digital system that provides voice and data transmission. The
internal hardware is divided into the following functional areas (see Figure 11):
• Common equipment circuit cards provide the processor control, software execution, and memory
functions of the system.
• Network interface circuit cards perform switching functions between the processor and peripheral
equipment cards.
• Peripheral equipment circuit cards provide the interface between the network and connected
devices, including terminal equipment and trunks.
• Terminal equipment includes telephones and attendant consoles (and may include equipment
such as data terminals, printers, and modems).
• Power equipment provides the electrical voltages required for system operation, and cooling and
sensor equipment for system protection.
The Meridian 1 product line consists of system types referred to as system Options. A system
option is made up of Universal Equipment Modules (UEMs) stacked one on top of another to form a
column. Each column contains a pedestal, a top cap, and up to four modules. A system can have
one column or multiple columns.
Each UEM is a self-contained unit that, when equipped, houses a card cage and backplane, power
and ground cabling, power units, I/O panels, circuit cards, and cables. When the card cage is
installed, the function of the UEM is established and the module is no longer “universal.” Meridian 1
module is as follows:
• NT5K11 Enhanced Existing Peripheral Equipment Module for Options51C, 61C, and 81C.
• NT8D35 Network Module required for Options 51C, 61C, and 81C
• NT8D37 Intelligent Peripheral Equipment (IPE) Module required for Options 51C, 1C, and 81C
• NT8D47 Remote Peripheral Equipment (RPE) Module optional for Options 51C, 61C, and 81C
MERIDIAN 1 PBX SYSTEM OPTIONS
This document includes information on the following Meridian 1 PBX system types :
• Option 51C: enhanced common control complex, single CPU, and half-network group
• Option 61C: enhanced common control complex, dual CPU, and one full-network group
• Option 81C: enhanced common control complex, dual CPU, and multiple-network groups.
Core/Network Module and one IPE Module are required. Additional IPE
Option 81C is a dual-CPU system with standby processing capabilities, fully redundant memory,
and up to eight full-network groups. Option 81C is equipped with two redundant input/output
processor and disk drive unit combination packs.
Additional Network and IPE Modules are required for additional network groups. PE Modules, RPE
Modules, or application modules can also be used.
Table 3 lists the specifications for Option 81C. Figure 1 shows a typical configuration for eight full
network groups. Additional columns can be added, and there can be more than one row of
columns.
Figure
Meridian 1 PBX 81C CP PIV or Option 81C
Figure
CS 1000M MG
6. System modules
Each type of module is available in AC-powered and DC-powered versions (except theNT8D36
InterGroup module that does not require power). AC-power modules generally require a module
power distribution unit (MPDU) to provide circuit breakers for the power supplies. DC-powered
modules do not require an MPDU because a switch on each power supply performs the same
function as the MPDU circuit breakers.
.
NT4N41 Core/Network module
This module provides common control and network interface functions. With the CS 1000M MG and
the Meridian 1 PBX 81C CP PIV, two Core/Net modules are installed side-by-side. With the CS
1000M SG and the Meridian 1 PBX 61C CP PIV, the modules are stacked or mounted side-by-side.
One section of this module houses the common control complex (CPU, memory, up to four cCNI
cards, and mass storage functions). The other section supports a Conference card, one Peripheral
Signaling card, one 3-Port Extender card, and optional network cards.
Each Core/Network module houses up to four NT8D04 Superloop Network Cards for a total of 16
network loops. Superloop Network cards are cabled to the backplane of an IPE module. In a typical
configuration, one conference/TDS card is configured in the module, leaving 14 voice/data loops
available.
Core side
The Core side of the module contains the circuit cards that process calls, manage network
resources, store system memory, maintain the user database, and monitor the system. These
circuit cards also provide administration interfaces through a terminal, modem, or enterprise IP
network.
The Core side runs in redundant mode: one Core operates the system while the other runs
diagnostic checks and remains ready to take over if the active Core fails. Both Cores are connected
to each Network group depending on hardware configuration. If one Core fails, the second Core
immediately takes over call processing. The Core shelf backplane is a compact PCI data bus.
Network side
The Network side of this module contains the cards for half of the Network group 0. The other half
of Network group 0 resides in the second core network module.
The CS 1000M MG and Meridian 1 PBX 81C CP PIV support a Fiber Network Fabric network
system with a FIJI card in slots 8 and 9 on the Net side of the Core/Net module.
Figure
NT4N41 cPCI Core/Network module
The Network module houses up to four NT8D04 Superloop Network Cards, for a total of 16 network
loops. Superloop network cards are cabled to the backplane of an IPE module. In a typical
configuration, one Conference/TDS card is configured in the module, leaving 14 voice/data loops
available. In CS 1000M MG and Meridian 1 PBX 81C CP PIV, the Conference/TDS cards are
located in the Core/Network module. The Clock Controller must be installed in slot 13.
Figure
NT8D35 Network module
The Network module can be used as a PRI/DTI expansion module. The number of PRI/DTI
expansion modules that can be used is determined by traffic considerations.
Figure
NT8D35 Network module configured for PRI/DTI expansion
NT8D37 Intelligent Peripheral Equipment module
The Intelligent Peripheral Equipment (IPE) module provides the interface between network
switching and IPE cards, such as intelligent line and trunk cards, in all Large Systems.
The IPE module houses one NT8D01 Controller Card, which is the peripheral equipment controller,
and up to 16 IPE cards, supporting up to 512 terminal numbers (256 voice and 256 data). The
controller card is cabled to the NT8D04 Superloop Network Card.
Figure
NT8D37 IPE module
Signaling Server
CS 1000M systems use a Signaling Server. The Signaling Server is an PC-based server that
provides a central processor to drive H.323 and Session Initiation Protocol (SIP) signaling for IP
Phones and IP Peer Networking. It provides signaling interfaces to the IP network using software
components that operate on the VxWorksª real-time operating system. The legacy Nortel ISP1100
Signaling Server can still be used. CS 1000 Release 5.5 introduces three new servers that can host
a CS 1000 Release 5.5 Signaling Server:
• "Nortel Common Processor Pentium Mobile server"
• "International Business Machines X306m server"
• "Hewlett Packard DL320-G4 server"
The Signaling Server has both an ELAN and TLAN network interface. The Signaling Server
communicates with the Call Server through an ELAN subnet.
The Signaling Server is mounted in a 19-inch rack. The Signaling Server can be installed in a load-
sharing redundant configuration for higher scalability and reliability.
All the software elements can coexist on one Signaling Server or reside individually on separate
Signaling Servers, depending on traffic and redundancy requirements for each element.
oam> isetShow
*It will show the total no. of phone registered
Set Information
---------------
IP Address NAT Model Name Type RegType State Up Time Set-
TN Regd-TN HWID FWVsn UNIStimVsn SrcPort DstPort RFC2833PTTx
------------------ ---- -------------------------------- ---------- ------- ------------ -------------- ------------ ------------
-------------------- ------- ---------- ------- ------- ------------
To check no. of VGMC(Voice Gateway Media Card) cards in Use
oam> electShow
Node ID : 151
Node Master : Yes
Up Time : 1 days, 2 hours, 15 mins, 46 secs
TN : 000 00 00 00
Server Type : Signaling Server
Platform Type : ISP1100
TLAN IP Addr :
ELAN IP Addr :
Election Duration : 15
Wait for Result time : 31
Master Broadcast period : 30
===== Node Master =====
Server Type Platform TN TLAN IP Addr
Signaling Server ISP1100 000 00 00 00
Next timeout : 25 sec
AutoAnnounce : 1
Timer duration : 60 (Next timeout in 0 sec)
====== all tps ======
Num Server Type Platform ELAN MAC TLAN IP ELAN IP
001 Signaling Server ISP1100
TN = 000 00 00 00
UpTime = 001 02:15:46
NumOfSets = 381
NumOfCensusTimeout = 0
oam> pbxLinkShow
Active Call Server type = CS 1000M HG/SG/MG
Active Call Server S/W Release = 500W
Supported Features: CorpDir UserKeyLabel VirtualOffice UseCSPwd 2001P2 2004P2 2002P2
PD/RL/CL QoS Monitoring NAT Traversal ACF IP ACD 1150 NextGen Phones
Call Server Main: ip =X, ConnectID = 0x2f0c5678, BroadcastID = 0x2f0c5578, Link is up
Call Server Redundant: ip =X, ConnectID = 0x2f0c5778, BroadcastID = 0x0, Link is in TBD state
Call Server Signaling Port = 15000
Call Server Broadcast Port = 15001
Broadcast PortID = 0x2e8eeae0
RUDP portID = 0x2e8eeb40
Tcp Link state = up
Tcp Signaling Port: 15000
Tcp socket fd: 27
Tcp msgs sent: 471810
Tcp msgs recd: 3574341
oam> uptime
03:39 PM up 1 day(s), 02:15
oam> tpsShow
Node ID : 151
Is master : 1
Up time : 1 days, 2 hours, 16 mins, 12 secs (94572 secs)
Server Type : Signaling Server
Platform : ISP1100
TPS Service : Yes
IP TLAN :
IP ELAN :
ELAN Link : Up
Sets Connected: 381
Sets Reserved : 0
oam> cslogin
SEC054 A device has connected to, or disconnected from, a pseudo tty without authenticating
loii admin1
PASS?
SEC0029 SECURITY WARNING: THIS SYSTEM CONTAINS INSECURE PASSWORDS, NOTIFY
YOUR SYSTEM ADMINISTRATOR
TTY #15 LOGGED IN ADMIN1 15:39 13/6/2010
>
****
OVL000
>
OVL000
>****
OVL000
>
Terminal Proxy Server
The Terminal Proxy Server (TPS) acts as a signaling gateway between the
IP Phones and the Call Server using the UNIStim protocol. It performs the following functions:
• converts the IP Phone UNIStim messages into messages the Call Server can interpret.
• allows IP Phones to access telephony features provided by the CallServer.
The SIP Proxy NRS is hosted in a stand-alone mode on a dedicated commercial off the shelf server
running the Linux™ real-time operating system. The SIP Proxy NRS is referred to as the Linux-
based NRS.
The NRS application provides network-based routing, combining the following into a single
application:
• H.323 Gatekeeper — The H.323 Gatekeeper provides central dialing plan management and
routing for H.323-based endpoints and gateways.
• SIP Redirect Server—The SIP Redirect Server provides central dialing plan management and
routing for SIP-based endpoints and gateways.
• NRS Database — The NRS database stores the central dialing plan in XML format for both the
SIP Redirect Server and the H.323 Gatekeeper. The SIP Redirect Server and H.323 Gatekeeper
both access this common endpoint and gateway database.
• Network Connect Server (NCS) — The NCS is used only for Virtual Office, Branch Office, and
Geographic Redundancy solutions.
• NRS Manager web interface — The NRS provides its own web interface to configure the SIP
Redirect Server, the H.323 Gatekeeper, and the NCS.
The NRS application provides routing services to both H.323 and SIP-compliant devices. The H.323
Gatekeeper can be configured to support H.323 routing services, while the SIP Redirect Server can
be configured to support SIP routing services.
The H.323 Gatekeeper and the SIP Redirect Server can reside on the same Signaling Server.
Examples of H.323 and SIP-compatible endpoints needing the services of the NRS are CS 1000E.
The NRS also supports endpoints that do not support H.323 Registration, Admission, and Status
(RAS) or SIP registration with the NRS. Gatekeeper procedures are referred to as non-RAS or
static endpoints. Each CS 1000E in an IP Peer network must register to the NRS. The NRS
software identifies the IP addresses of PBXs based on the network-wide numbering plan. NRS
registration eliminates the need for manual configuration of IP addresses and numbering plan
information at every site.
7. Load directory
CLASSIFICATION OF OVERLAYS
•Administration Overlays
•Maintenance Overlays
•Print Overlays
ADMINISTRATION OVERLAYS
Loops
Characteristics applying to all customer resources are defined in this data block
M39XX sets
2250 sets
MAINTENANCE OVERLAYS
1.1 LD 2 – Traffic
PRINT OVERLAYS
LD 20 – Prints TN related data (sets, trunks, DTRs, Dn blocks)
ld 96
DCH000
.stat dch
DCH000
.stat dch 10
>
OVL000 >
To check the B channel status
>ld 60
DTI000
SL-1 --- SYS-12/AXE-10 SWE/NUMERIS/SWISS/TCNZ
/EUROISDN/SING/THAI/MSIA/INDO/CHNA
/INDI/PHLP
CHANNEL TIMESLOT MAPPING
.
SL-1 NETWORK TIMESLOT
B-CHANNEL 1 -15 1 -15 1 -15
16-30 17-31 17-31
D-CHANNEL 31 16 16
DTI000
.stat 10
ERR049 28 0 13 3
****
>
OVL000
To check the system health
>ld 135
CCED000
.stat cpu
cp 1 16 PASS -- ENBL
>
OVL000 >
>ld 97
SCSYS000
MEM AVAIL: (U/P): 42893194 USED U P: 8255342 464133 TOT: 51612669
DISK SPACE NEEDED: 776 KBYTES
REQ prt
TYPE supl
SUPL
TIM185 15:00 13/6/2010 CPU 1
SUPL SUPT SLOT XPEC0 XPEC1 SHLF ZONE0/1 IPR0/1
REQ prg
SCH0101
REQ prt
TYPE supl
SUPL 12
REQ
ERR049 28 0 13 7
****
DTA301 5
OVL000 >
>ld 39
ISR000
.stat ring
ERR049 72 0 14 14
0
RING STATE: DRIVES HALF (000 - 479)
RING AUTO RECOVERY IS ON
FIJI 0 0 ENBL
FIJI 1 0 ENBL
FIJI 2 0 ENBL
FIJI 3 0 UNEQ
FIJI 4 0 UNEQ
FIJI 5 0 UNEQ
FIJI 6 0 UNEQ
FIJI 7 0 UNEQ
ISR000
.stat ring 1
.****
>
OVL000 >
>ld 48
LNK000
.ld 48
LNK001
.stat elnk
LNK002
.elan
LNK001
.stat elan
SERVER TASK: ENABLED
ELAN #: 016 DES: elan
APPL_IP_ID: X LYR7: ACTIVE EMPTY APPL ACTIVE
ELAN #: 017 DES: Callpilot
APPL_IP_ID: X LYR7: ACTIVE EMPTY APPL ACTIVE
DTC001
***
LNK000
.****
>
OVL000
>ld 137
CIOD000
.stat elnk
ELNK ENABLED
Auto Negotiation: Enabled
Auto Negotiation Completed: YES
Actual Line Speed: 100 Mbps
Actual Duplex Mode: Half Duplex
>ld 117
OAM000
=> ****
>
MEM AVAIL: (U/P): 42893194 USED U P: 8255342 464133 TOT: 51612669
DISK SPACE NEEDED: 776 KBYTES
ACD DNS AVAIL: 23510 USED: 490 TOT: 24000
REQ
SCH0701
REQ *****
>
OVL000
>logo
>****