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Lecture 6 - Performance Management in Public Sector
Lecture 6 - Performance Management in Public Sector
LEARNING OUTCOMES
At the end of this chapter, students should be able to:
SECTOR
efficiency and effectiveness
PERFORMANCE MANAGEMENT
Van Dooren, Bouckaert &
Halligan, 2010
Type of management that incorporates and uses performance
information for decision-making
CONCEPT OF • Performance management drives performance improvement and
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BARRIERS IN IMPLEMENTING
FACTORS OF A SUCCESSFUL
PERFORMANCE MEASUREMENT SYSTEM PERFORMANCE MEASUREMENT
Commitment to a
SYSTEM
performance Commitment from Realistic
measurement top management expectations Strategy is not
culture Strategy is not
Vision and strategy linked to
linked to resource
not actionable department, team
allocation
Implementation and individual goals
Adequate and Initiatives and plans
action plan with
appropriate are clearly
milestone should be
resources communicated
clearly defined
Feedback is tactical
and not strategic
Continuous
Effective
improvement should
communication
be strived
INDICATOR THE aligned with the vision and mission of the organisation
CONCEPT OF 3ES
LECTURE 6
PERFORMANCE MANAGEMENT IN PUBLIC
SECTOR
UKAF3063 PUBLIC SECTOR ACCOUNTING KEY PERFORMANCE INDICATOR 18
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END OF LECTURE
THANK YOU ☺
LECTURE 6
PERFORMANCE MANAGEMENT IN PUBLIC
SECTOR
UKAF3063 PUBLIC SECTOR ACCOUNTING