Résumé

Experience summary
 Over 3 years in software testing with good knowledge in both manual and automation testing:
o Telecom: Avaya Contact Center, Avaya Oceana.
o Assurance: Claim Center.
 Excellent in Functional System Testing, Ad-hoc Testing, and proactively involve in all phases
of SDLC from Test Planning, Test Analysis, Test Case Design, Test Implementation, Test
Execution, Defect Management and Reporting.
 Troubleshoot systems; analyze logs and communicate with developers to find out root cause.
 Have good experience working with database and Windows/Linux servers.
 Automation Test: Selenium Robot Framework using Python in Pycharm.
 Performance Test: JMeter using Java.
 Experience in software development model (Agile/Scrum/Incremental).
 Good communication skills in big project with team members distributed in many countries:
France, Netherlands, US and Indian.
 Confident English communication (both spoken and written).
 ISTQB Foundation Level.
 09/2016 – present: Work for TMA Solutions.
 01/2016 – 09/2016: Worked at Capgemini Vietnam.

Technical skills
 Familiar with quality management:
o Quality Center: generate test cases and update test result.
o JIRA: raise new bugs, verify and update bug status.
 Worked on Operating Systems: Windows, Linux commands.
 Worked with Automation Tool: Selenium Robot Framework using Python.
 Worked with Performance Tool: JMeter using Java, and Nmon analyzer.
 Trained about HP Quick Test Pro.
 Good knowledge about: SQL for validating data, manipulating data in SQL Server, and MySQL.
 Basic knowledge about:
o C# MVC, PHP, Java, Python, JavaScript, HTML, and CSS.
o Telecom, Insurance.