QUALITY ENHANCEMENT CELL

University of the Punjab, Lahore

Ref # D/ /QEC Date: 07-07-2017

Chief Medical Officer,

University of the Punjab,
Lahore.

Subject: Minutes of Meeting for Zero Quality Survey University Health Centre,
University of the Punjab, Lahore

Date: 07-07-2017 (Friday)

Venue: Office of the Chief Medical Officer, Health Centre, University of the Punjab,
Lahore.

In Attendance:

1) Dr. Tehseen Zamir Ali (Chief Medical Officer, University Health Centre)
2) Dr. Sania Zehra Malik (Advisor, Quality Enhancement Cell)
3) Mr. Muhammad Omer Yasin (Deputy Director, Quality Enhancement Cell)
4) Mr. Zain Ul Abdeen Bukhari (Data Analyst, Quality Enhancement Cell)

Proceedings:

1. Meeting started at 10:30 a.m. with the brief introduction of QEC team.
2. Dr. Sania Zehra Malik (Advisor, QEC) briefed CMO about the purpose of this visit.
3. CMO briefed QEC team about the functionalities of Health Centre and its services.
4. QEC team inquires about the following information:
a- Human Resource
b- Laboratory Technician’s & Equipment
c- Standard Operating Procedures
d- Job Descriptions
e- Emergency Respond, Centre, Capacity, Team and Services
f- Vacant Positions
g- Facilities for Staff and students
h- Hierarchy of Health Centre
i- Budget (Allocated & Used )

Office: Quality Enhancement Cell, 1st Floor, Institute of Chemical Engineering & Technology,
University of the Punjab, Lahore. Phone # +92 42 99237019, Email director.qec@pu.edu.pk
 j- Progress in Health Centre & Annual Report since Last Two years
5. CMO told QEC team that above mentioned information is not available in documented
form yet, however Health Centre is in the process of generating these documents.
6. Dr. Sania raised the point that feedback about the services of Health Centre should
be collected through the following surveys:
a- Employee`s Survey
b- Faculty Survey
c- Student Survey
7. Dr. Sania also raised the point that Job Satisfaction of employee’s of Health Centre
should be checked through a survey designed by QEC.
8. CMO raised the point of lacking of medical and technical staff.
9. CMO told QEC team that trainings for medical team should be there.

Decisions of the Meeting:

1. CMO agreed to provide all the required information in documented form as soon as
possible.
2. QEC team decided to design survey forms and manual of standards for Health Centre.
3. QEC team assured CMO of any kind of support for the qualitative initiatives.

(Prof. Dr. Tahir Jamil)

Director

cc:
 Worthy Vice Chancellor, University of the Punjab
 Dean, Faculty of Medicine & Dentistry

Office: Quality Enhancement Cell, 1st Floor, Institute of Chemical Engineering & Technology,
University of the Punjab, Lahore. Phone # +92 42 99237019, Email director.qec@pu.edu.pk