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I.

THE RESEARCH PROBLEM AND ITS SETTING

A. Introduction

The last few decades, urban housing like the medium-rise building

housing (MRB) generates a lot of interests among various sectors of the society.

Upscale housing firms like Ayala, The SM group, DMCI, PHINMA and among

others show interest in this housing typology. Due to the need of increasing

housing density in Metro Manila and in suburbs cities and towns, MRB housing

is apparently becoming widely considered since there is an increasing demand

for new housing in all economic classes. Currently, developers from private,

public including non-governmental organization were geared towards the

benefits derived from constructing MRB housing development. In Metro Manila,

there is quite a number of MRB housing built in the recent years. The concept of

vertical living in a form of MRB housing are manifested in condominiums or

apartment buildings for the upscale market and walk-up tenements for the

lower and middle class. Reading from a Real Estate News1 editorial reported,

that currently, more developers are switching from building high rise to

medium rise structure for condominiums due to economic reasons in

construction costs. Lower selling prices that resulted to lower construction costs

sell more affordable units. Thus, MRB condominiums fill in the gap in the

marketplace between subdivision type and high rise housing. With complete

1
http://showbizandstyle.inquirer.net/lifestyle/lifestyle/view/20080920-161742/Medium-rise-
buildings-lessen-construction-costs-says-expert
1 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
simple luxury and all modern day conveniences that the residents need, MRB

housing is far better in terms of practicality and complementary to the

resident’s lifestyle.

A.1 The History of MRB in the Philippines

The concept of medium rise and high-rise housing has long been

adopted by the government as early as 1953 according to NHA reckoning. It all

started with the construction of Bagong Barangay Housing Project (BBHP) or

Project 5 in Pandacan, Manila , built for informal settlers and other low-income

families. The project was consisted of 17 three storey buildings with a total of

483 residential units. Few years later, followed all other MRB housing projects

in Metro Manila, including the flagship projects of the Bagong Lipunan Sites and

Services of the Marcos administration (BLISS) to the current Arroyo and Aquino

Administration.

2 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
In 2001, the Housing and Urban Development Coordination Council

(HUDCC) and National Housing Authority (NHA) had an exhibit about the MRB

Housing Program, with the theme ''Building Homes, Building Lives.'' The exhibit

showed images of the finished Mass Housing Projects, it focused on MRB

Housing program that had been waged around Metro Manila as sponsored by

the government in collaboration with private developers. This program was

dedicated to make housing in crowded areas of Metro Manila.

From a presentation paper during the fifth Asian Forum in January 2006,

Mr. Uy said, “Medium Rise Housing in the Philippines gained support in the

1970s under the Marcos Administration. The then, Ministry of Human

Settlements started the construction of Bagong Lipunan Sites and Services

(BLISS units) or medium-rise housing which aimed to address the housing needs

of low-salaried employees in urban areas. These BLISS medium-rise

developments were mostly located within Metro Manila. Medium housing had

been seen as a way to address the growing population in urban centers by

providing cheap but decent housing. Building vertically was perceived as a way

to spread out the more expensive cost of land in these urban centers, compared

to land prices in the provinces.”2

2
, Uy,Willie J, National President of Subdivision and Housing Development Association
(SHDA).Tokyo,Japan.2006
3 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
To date, the government has sponsored 22 MRB Housing projects. Here

is a list of completed projects namely; 1.) Bagong Barangay Housing Project or

Project 5, Pandacan Manila; 2.) Del Pan Tenement or Tondo Forshore, Tondo, Manila;

3.) Philippine North Avenue Apartment, North Avenue Subd. Q.C.; 4.) Ang Bagong

Lipunan Condominium, Taguig, Metro Manila; 5.) Ang Bagong Lipunan Condominium,

Pag-asa, Road, 3, Q.C.; 6.) Teacher Bliss Condominium I, MIA-Pasay City; 7.) Teachers

Bliss Condominium II, Balintawak, Q.C.; 8.) Hulo Silva Medium-Rise Housing,

Mandaluyong, Metro Manila; 9.) Vitas Medium-Rise House, Tondo, Manila; 10.) Domus

Mariae Medium-Rise Housing, Malate, Manila; 11.) Maharlika Condominuim I, Upper

Bicutan, Taguig Metro Manila; 12.) Malaria 1 MRH Project, Caloocan City, M.M.; 13.)

Malaria 2 MRH Project, Malaria, Caloocan City, M.M.; 14.) Malaria 3 MRH Project,

Malaria, Caloocan City, M.M.; 15.) Mandaluyong Site 1 MRH Project, Mandaluyong City,

M.M; 16.) Dagupan Extension MRH, Dagupan Ext., Tondo,MM; 17.)Alay Pabahay Phase

2, Malabon,MM; 18.) Camarin MRH Project, Camarin, Cal.,MM; 19.)Karangalan Site 2

MRH Project, Karangalan, Cainta; 20.) PRTC Phase 2, Kalayaan Avenue, Pasay,MM; 21.)

Maharlika Condo 2 project, Maharlika Village, Taguig, MM; 22.) Muntilupa Phase 2,

Magsaysay Rd., Karangalan Village, Pasig,MM.3

This study had looked into the residents’ perspective of living in MRB

housing in Taguig City and Quezon City areas. The author gained an

understanding from residents’ MRB utilization by conducting interviews using

questionnaire and was able to gather information that would answer the

overall perception in terms of their feeling of satisfaction of living in MRB

3
NHA Primer.Information Division, September 2001.
4 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Housing. This housing design approach had been presented as an alternative to

conventional lot residential development that sprawls everywhere. MRB

housing, a typology of housing emphasizes the quality as well as the quantity of

land preservation and good building construction economics. The format offers

a means for local government units to accommodate residential growth while

preserving natural areas, rural features and wildlife habitat that are typically

altered as sprawl spreads from urban centers. Regardless of what Filipinos’

perception on living in MRB housing, this concept in housing development is

here to stay.

This study would provide useful feedback to those developers and

planners seeking to implement this building type philosophy. Furthermore,

residents’ understanding of this concept may be the key to their active

involvement in preserving and managing effectively their homeowner

association and advocating this approach to those who live generally in house

and lot development thereby resulting to urban sprawl.

The author has chosen the topic because of his inclination in MRB

housing that started when he had a short course in Shelter Design and

Development at Lund University in Sweden and had been impressed of what he

learned about MRB housing system in Sweden and Copenhagen during their

study tour.

5 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
The concept of housing development is timely in the country’s housing

industry. The general masses of our Filipino people who dwell in urban centers

may learn to accept the reality of vertical living and paving the way for our

provincial cities to learn and adopt this housing development concept, so, to

minimize the impact of unmanaged urban physical growth and sprawl.

A.2 Profile of Study Areas

Different sectors had carried out their MRB Housing projects in various

locations in Metro Manila. This study had been conducted from the following

locations that were economically accessible and appropriately fit to the

required criteria. For Private and Public initiated MRBs’, locations were selected

in Quezon City and NGO initiated which can be found only in Taguig City.

Figure 1 Map of Metro Manila

6 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Table 1 Comparative Table of Different MRB Housing Development
MRB Private Public NGO
Sectors (NHA) (HFHI,GK,
CHF)
MRB Housing in ? 22 2
MM (to date)
Location Quezon City Quezon City Taguig
City
MRB study Sunny Villas Teachers BLISS Family
area Condo ll Townho
mes
Population 116/Villas 92 96

No. of 9 1 8
Bldg/s

Ave. Floor 30.31 sq.m 52-60 sq.m 26.1 sq.m


Area
Price per Php Php 74,480- Php
Unit 450,000- 450,000.00? 180,000.
(outright 1,000,000.0 00?
sale) 0?
Number of 5 4 3
Storey
Monthly 500.00 50.00 100.00
Dues

PRIVATE: Sunny Villas, East Fairview, Quezon City

“Sunny Villa is located at Pearl St., East Fairview adjacent to Eco Park

along Commonwealth Avenue which is part of northern Quezon City, by walking

distance, going west is the FEU medical school and hospital, National College of

Business and Arts, Fairview Center Mall and nearby Montessori schools, and to

the north is a five minute short trip to SM Fairview and south is Ever Gotesco

7 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Mall passing thru Sandigan Bayan and Batasan Pambansa, a residential

community of high quality and affordable Mediterranean-inspired condominium

units. It features a 5-storeybuilding that has been designed to provide a

condominium lifestyle of convenience, comfort, security, peace of mind and

privacy within Metro Manila.”4

Commonwealth Avenue

Figure 2 Map of Barangay Fairview in Quezon City

Built in 2004, they have an organized Homeowners Association that runs

all administrative and maintenance support to their 814 registered tenant

members. The whole project was in collaboration with a Phinma Properties a

private developer and the housing section of Quezon City local government.

They have their regular board and membership meeting which is presided by

their current HOA President who has been serving for 4 years.

4
http://www.realestatephilippines.info/condominiums/sunny-villas-quezon-city.html
8 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
One of the programs the HOA initiated like re-painting is very evident

in its building façades. Only 74% members are paying their monthly dues of Php

500.00. The management has its standby maintenance and security crew that

response to members’ needs. The unit average floor area is 30.31 sq.m.

PUBLIC: Teachers’ Bliss Condo, Balonbato, Balintawak, Quezon City

The Teachers BLISS is a public housing project initiated by the National

Housing Authority (NHA) in 2000. It has 86 registered tenant members with 90%

members paying their monthly dues of Php 50.00. Their Home Owner

Association was organized by the housing agency when it started to full

occupancy. The current HOA president has served for 8 years in a row now.

They have their monthly officers meeting and a regular once a year general

membership meeting. One of their board priorities is to make their area secured

from bad elements since the vicinity of their place is located in a very congested

and thickly populated neighborhood. The average floor area is 40 sq.m which is

higher than the private and NGO initiated MRB housing development. The

author was told that the strength of their MRB homeowners is attributed to

their close and solid relationship as community.

9 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Quirino Highway

Figure 3 Map of Barangay Balonbato in Quezon City

NGO: Family Town Homes, FTI, Taguig City

In September of 2006, the Taguig City Government began addressing the

problem by launching the Family Townhomes Project, which aimed to provide

decent but affordable shelter to thousands of homeless residents.

Building the townhomes, even at the lowest cost possible, would require

resources that are beyond the city government’s capacity. Fortunately, three

non-government organizations (NGOs)– Gawad Kalinga (GK), Habitat for

Humanity, and the Coalition for the Homeless Foundation (CHF)–share Taguig

City’s vision and committed to extend their assistance, experience and expertise

in building homes for the underprivileged. Hence, the city government

10 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
shouldered site development costs, while GK, Habitat and CHF extended

housing subsidies, which were crucial in jumpstarting the housing project.

FTI (Food Terminal, Inc.

Figure 4 Map of FTI in Taguig City

In implementing the project, the city government introduced the usufruct

arrangement. This means that the land will continue to be owned by the

government but the beneficiaries of the housing units will be issued separate

Condominium Certificates of Title (CCTs). From the start, it was made clear that

the awarding of the property titles to beneficiaries would not be for free. The

housing beneficiaries were required to amortize their newly-acquired property

through financing with Pag-IBIG and the Social Housing Finance Corporation. As

project originators, the city government and its partners believe that

11 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
beneficiaries would only have the strong sense of ownership, if they themselves

contribute to the project.

The housing units are quite spacious and well built and amortization is

affordable. Some houses can be amortized for as low as P500 per month for 30

years; others have a monthly amortization of as much as P1,800. This meant

that recipients are carefully evaluated and selected by a Family Selection

Committee, composed of the Taguig Local Housing Office and the respective

NGO partner. Those who belong to the underprivileged class that do not have

permanent homes but have the earning capacity are qualified awardees.

In lieu of the down payment in a normal housing loan transaction, the

beneficiaries provide “sweat equity.” Qualified beneficiaries are required to

render 1,000 hours of volunteer work building houses. With the sweat equity,

beneficiaries are not only recipients, but also participants in their own housing

project.

In order to house more beneficiaries in a single land title, the Taguig City

Government designed Medium-Rise Buildings or condominium-type housing

units. Each three story MRB is equipped with 12 housing units and uses Habitat

for Humanity’s award-winning housing innovation: the concrete interlocking

blocks (CIB) and steel frame technologies.

12 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Last June 2008, the Family Townhomes in Western Bicutan was

completed, benefiting 96 families , some of which are city employees, teachers,

PNP and military personnel, and qualified informal settlers. This project with

Habitat for Humanity involved the development of a 6,000-sq. m. property at

the FTI Compound, where eight MRBs were constructed or a total of 96 units.

Good for a small Filipino family, each unit has a floor area of 26.10 square

meters, has height allowance for an optional loft, and has provision for a shared

service area for each floor. 5

B. The Research Problem

B.1 Statement of the Problem

MRB housing has similar typologies initiated by private, public and NGO

sectors. It takes the forms of BLISS Condo or Walk up Tenement by the

government sector through NHA, PHINMA housing projects on the private

developers’ side, and Habitat for Humanity for the NGO group. They normally

structured from 3-5 storey in heights and has continue to sprout anywhere in

urban areas. However, there has not been an integrated study done on their

level of satisfaction and perception on functionality among MRB housing

5
http://www.galingpook.org/main/component/content/article/134-taguig-city

13 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
residents coming from these different sectors except “for their own survey done

by Habitat for Humanity Philippines(HFHP) to their home partners”6.

Level of satisfaction may be measured from the dimensions of

acceptability and functionality may be understood by also looking at the

dimensions of adequacy, utilization and adaptability.

The purpose of this study is to look into the perception and satisfaction

characteristics of residents’ use of MRB housing among Private, Public and NGO

MRB housing developments. It aims to answer the question of how residents of

various MRB developments (Private, Public and NGO) compare in terms of the

dimensions of perception and satisfaction characterizing their medium-rise

living.

B.2.Sub-Problems

This research aims to answer the following sub-problems

B.2.1 How do residents of MRB housing develop by private, public and NGO

sectors perceive the use of their housing in terms of the following factors?

 Physical features of living areas inside the unit (includes living, dining,

kitchen and etc);

 common areas such as hallway, stairs, laundry areas, storage;

6
http://www.habitat.org.ph/site/index.php?option=banner&mode=view&id=5
14 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
 Outside the building amenities such as facilities for socio-economic,

religious, educational and recreational activities manifested in green

yard, parking areas, perimeter fencing and multi-function areas.

B.2.2How do the residents describe their feeling of satisfaction in the use of

MRB housing developed by private, public and NGO related to the following

aspects?

 Safety ,security and sense of community

 Comfort and privacy,

 Affordability and proximity to work

 Homeowners association management

(i.e. maintenance mechanisms), and

 Aesthetic quality and prestige (image and taste)

B.2.3. How do residents living in private, public and NGO MRB developments compare in

terms of the dimensions of their perception and satisfaction?

15 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
C. CONCEPTUAL FRAMEWORK

Study Diagram

Figure 5

The goal of this research is to determine residents’ perception and

satisfaction of living in MRB housing. Better understanding of this concept

would somehow improve the living condition in MRB housing design and

implementation.

Housing satisfaction in terms of acceptability of building aspect that

would consider safety from natural disaster, security from burglars and other

bad elements, sense of community, comfortable living through good thermal

and indoor quality, privacy from noise, affordability of monthly amortization


16 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
and rental fees, building and surrounding maintenance, quality (image and

taste) and prestige, proximity from workplace and services from homeowners

association management.

Perception on functionality focuses on adequacy, utilization and

adaptability. These include living unit features, common areas such as hallways,

stairways, laundry areas, storage and outside amenities like gates, green space

yard for gardening, vehicle parking, perimeter fence and multi-function hall for

meetings and activities.

Table 2 Measuring Factors on Satisfaction and Perception

Satisfaction Perception on Functionality


Dimension 1 Dimension 2 Dimension 3 Dimension 4
Acceptability on Adequacy in Utilization of Adaptability of
Social, Economic, the Residential Common Areas Public Amenities
Emotional and Unit Features inside the outside the
Environmental Building building.
Safety Living Spaces Hallways Entrance/Exit Gates
Security (all features Stairs Green Yard
Sense of inside the Laundry Parking
Community residential unit) Storage Areas Fence
Monthly Fees Multi-function Hall
Maintenance
Quality
Prestige
Proximity to Work
Comfort
Privacy
HOA Services
Adaptation from Mohit and Nazyddah “The Housing Satisfaction Bundle”

17 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Perspectives on Assessment of Housing Satisfaction7

Housing satisfaction refers to the degree of contentment experienced

by an individual or a family member with regard to the current housing

situation. It is basically a non-economic and normative quality evaluation

approach which is used to assess the quality of housing units and services,

based on the identification of a ‘minimum standard or intervention points’

beyond which something needs to be done to avert further deterioration of

housing (Ogu, 2002, p.39). Residents’ satisfaction with housing has been a guide

for many planners, designers, developers and policy makers who attempt to

provide housing to a variety of people (Ukoha & Beamish, 1997, p.446). It has

been used as - (a) a key predictor of an individual’s perceptions of general

“quality of life”, (b) an indicator of incipient residential mobility and hence has

altered housing demands and affected neighbourhood change, (c) an ad hoc

evaluative measure for judging the success of developments constructed by

private and public sectors, and (d) an assessment tool of residents’ perceptions

of inadequacies in their current housing environment in order to improve the

status quo (Djebarni and Al- Abed, 2000).

Theoretical perspective on housing satisfaction is based upon the idea

that housing satisfaction measures the difference between households’ actual

7
Cited in Mohammad Abdul Mohit & Nurul Nazyddah. Assessment of residential satisfaction with low-cost
housing provided by Selangor Zakat Board in Malaysia. Refereed papers presented at the 4th Australasian
Housing Researchers Conference Sydney, 5th - 7th August 2009
18 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
and desired/aspired housing and neighborhood situations (Galster, 1987).

Morris and Winter (1978, 1975) introduced the idea of “housing deficit” and

conceptualized housing satisfaction as a dynamic process. In their housing

adjustment model of residential mobility, they theorized that households judge

their housing conditions according to two types of norms, personal or cultural

which may not coincide. An incongruity between the actual housing satisfaction

and housing norms results in a housing deficit, which in turn gives rise to

housing dissatisfaction, leading to some form of housing adjustments that may

be either in situ such as revising their housing needs and aspirations in order to

reconcile the incongruity, or improve their housing conditions through

remodeling, or else they may move to another place and bring their housing

into conformity with their aspirations or needs (Morris and Winter, 1978).

 Francescato et al. (1987) observe that satisfaction depends on three

elements - the design which includes its space organization, layout and

facilities provided; the management practices; and the surrounding

social aspects.

 Varady and Carrozza (2000), tenant satisfaction encompasses four

distinct types of satisfaction - (1) satisfaction with the dwelling unit; (2)

satisfaction with the services provided, including repair service; (3)

satisfaction with the whole package received for the rent paid – dwelling

and service; and (4) satisfaction with the neighbourhood or area.

19 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
 Nurizan and Hashim (2001) reported that besides facilities in the house,

basic facilities such as shops, markets, schools, clinic, mailing system,

community hall, playground, and others are important to support the

daily life of the dwellers, and enhance residents’ quality of life.

 Mohit and Nazyddah(2009) their research study adopted a housing

satisfaction bundle which contains five components namely; Housing

unit features, housing unit support services, Public Facilities, Social

Environment and Neighborhood facilities and 45 variables.

D. Study Objectives

1. To compare the characteristic profile of residents of Private, Public and NGO

MRB housing development.

2. To look into the perception of residents in Private, Public and NGO MRB

Housing as to their feeling or level of satisfaction related to acceptability,

adequacy, utilization and adaptability.

3. To describe the dimension of satisfaction of residents in private , public and

NGO in relations to characteristic profile.

4. To identify problems, difficulties, concerns, issues that affect satisfaction and

perception of residents in private, public and NGO housing development.

5. To infer on the implication of the findings of the study on how to improve

MRB housing development.

20 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
E. Significance of the Study

The study will produce a material reference for future researcher who

wants to explore more on the built environment industry that produce MRB

Housing in terms of the prevailing condition of production of units, materials

used and performance, aspects of building design, user preferences, safety and

security issues, emerging trends that considered climate adaptation and among

others.

The research will also provide a pattern for the development of a

framework in enhancing MRB Housing design on the part of the proponent.

Developers who want to optimize profits will be concerned on the long term

delight to their clienteles in order to compete in the marketplace among

housing deliverers, thus, housing satisfaction is critical in the business survival.

When clients’ needs and wants remain unmet then they would move out and

get the value of their money elsewhere. Improving financial performance

requires understanding current levels of customer satisfaction on what it means

in the future and identifying ways to optimize profitability. Also, residents will

participate actively if they understood their basic housing rights and have

knowledge on how MRB housing works to their advantage. Lastly,

Government-will benefit from this study as a basis for their project assessments

and provide them with a good criteria and consideration in implementing future

MRB designs, land-use optimization, net residential densities and bringing down

the price of housing.

21 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Multiplier Effects-

1. Can be further learned and studied to benefit future developments in the

suburban areas where actions are taking place.

2. Implication to policy development or advocacy for good urban planning and

management. `

Replicability-

1. Other new emerging urban developments are also potential elements for

application of this research output. The results of this study can be used to

assess MRB housing development in provincial cities like Cebu, Davao and

among others.

F. Scope and Delimitation

 Geographical scope

MRB Housing Development done by Private developers, Public or Government

housing agencies and NGO housing sector within Metro Manila areas.

 Target beneficiaries

Sunny Villa in East Fairview, Quezon City, Teachers BLISS Walk up Tenements in

Balonbato, Balintawak, Quezon City and Family Townhomes at FTI in Taguig

City.

Homeowners associations among the above MRBs

Buyers categorized as Middle Class (Class C and D).

22 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
 Data coverage :

Data shall come from respondents survey, HOA officer’s in-depth interview,

in situ observation and Desk research :PD 1096 & 957, BP 220, NHA updates

and related laws, Website internet.

 Methods:

Shall be descriptive using empirical data and Scoring using Likert point

system, and mapping.

G. Definition of Terms and Acronyms

1. MRB- Medium Rise Building, a housing type that started in the 70’s thru BLISS

program. PD 1096 Table Vll.2 (R2 typeOccupancy- three to five storey walk-ups)

2. Private-Private Developers initiated development like Condominium.

3. Public-Government initiated development like BLISS and Walk-up Tenements.

4. NGO –Non-governmental Organization like Habitat for Humanity, Gawad

Kalinga

5. BLISS- Bagong Lipunan Sites and Services, a housing program of then

President Ferdinand Marcos.

6. Perception- is the process of attaining awareness or understanding of

sensory information. The word "perception" comes from the Latin words

23 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
perceptio, percipio, and means "receiving, collecting, action of taking

possession, apprehension with the mind or senses."8 Synonyms: Observation,

assessment, insights, awareness, view, reading.

7. Satisfaction- contentment, pleasure, fulfillment or approval

8. Functional- The quality of being suited to serve a purpose well; practicality. 9

Synonyms: purposeful, efficient, well-designed, useful and practical

9. Building Height Limit (BHL) –the maximum height to be allowed for

building/structures based on their proposed use or occupancy.

10. Sense of community- defined as "a feeling that members have of belonging,

a feeling that members matter to one another and to the group, and a shared

faith that members' needs will be met through their commitment to be

together." McMillan & Chavis (1986)

11. Sampling frame-is the source material or device from which a sample is

drawn. It is a list of all those within a population who can be sampled, and may

include individuals, households or institutions.10

8
Oxford English Dictionary
9
Merriam-Webster Dictionary
10
Carl-Erik Särndal; Bengt Swensson; Jan Wretman (2003). Model assisted survey sampling. Springer. pp. 9–12
24 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
II. Review of Related Literature

1. Ringer Taruc Manalang, Junzo Munemoto,Tetsu Yoshida and Christopher

Espina entitled “A study on residents, self-built improvements at MRB dwelling

units in Metro Manila” and was later continued to a further study entitled “A

study on residents’ Self-built improvements as a Predictor of their Intentions on

Residential Mobility at MRB Dwelling units in Metro Manila.

The first study examined and clarified the residents’ adjustment

behaviors in reference to the process of self-built improvements they made into

their dwelling units in MRBs. The succeeding study clarify the validity of

residents’ self-built improvements as predictors of their intention to move or

stay- are valuable indicators of the residential mobility. These two literatures

are valuable in the study because they provided essential information as far as

MRBs are concerned. Though not much on measuring satisfaction, the process

that they have done is indeed very similar in many ways.

2. Willie J. Uy “MEDIUM-RISE HOUSING: THE PHILIPPINE EXPERIENCE

National President , Subdivision and Housing Developers Association, Inc.

(SHDA)

In his paper presented to the Fifth Asian Forum on January 2006 in

Tokyo, Japan, he highlighted the experience of private sector partnership with

local government and specified aspects that defined MRB thrusts:

25 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
• Affordability – units must offer an affordable & decent alternative to

majority of the working class who live in the city.

• Accessibility – to public transport & proximity to major commercial,

office, educational & religious centers.

• Unit sizes – must be habitable sizes, good for singles and start-up

families

• Building floor layout – had to offer privacy, security as a major

consideration

• Site Development – must offer wide open spaces that are a contrast to

buyer’s perception of living in a crowded urban area.

• Specifications – must allow us to offer a high quality product but at

affordable prices.

• Fast turnover – of units. Money & time is precious for today’s urban

dweller.

This article explained the country’s experience of building MRB around

urban areas of Metro Manila by both private and public developers, he also

mentioned how success of one MRB leads to another projects which eventually

became a norm in housing industry. It also emphasized the leading role of LGU

by partnering with either private and non-government organization sectors.

3. Jaafar, Mastura; Hasan, Noor Liza; Mohamad, Osman; Ramayah,T. “The

Determinants of Housing Satisfaction Level: A Study on Residential

26 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Development Project by PENANG DEVELOPMENT CORPORATION,” Universiti

Sains Malaysia.

This study attempts to improve the understanding of the determinants

of Housing satisfaction among the residents of Penang Development

Corporation (PDC)’s development projects. The population being studied

involves residents of 21,123 housing units sold by PDC in various locations in

Penang Island and Seberang Perai. The results of the study revealed that project

type, price of house and length of residency has a significant influence on

housing satisfaction.

4. Salleh, Abdul Ghani. “Residential and Neighborhood Satisfaction in Private

Low-Cost Housing: A Case Study of Penang, Malaysia” Universiti Sains Malaysia

“Residential satisfaction is an important indicator of housing condition

which affects individuals’ quality of life. It determines the way they respond to

their residential neighborhood and environment. The factors which determine

their satisfaction are essential inputs in monitoring the success of housing

policies. This study investigates the factors, such as dwelling units, housing

services and neighborhood facilities and environment, which affect individuals’

satisfaction in private low-cost housing in a fast growing city of Penang in

Malaysia… findings of the study indicate that the levels of residential

satisfaction are generally higher with dwelling units and services provided by

the developers than neighborhood facilities and environment.”

27 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
5. Mohammad Abdul Mohit and Nurul Nazyddah. “Assessment of residential

satisfaction with low-cost housing provided by Selangor Zakat Board in

Malaysia”2008

“This paper, fill in the gap that currently exist in low-cost housing in

Malaysia through evaluating the private sector “SZB” housing programmes by

adopting the housing satisfaction approach which is currently used as a

customer satisfaction tool for public and private housing in many local

governments in the UK and USA.”

III. HYPOTHESES

1. There are notable differences in the factors affecting their

perception of functionality and level of satisfaction among residents

living in Public, Private and NGO initiated MRB Housing of their

residential units.

2. It is argued in this study, that culturally, Filipinos are not exposed to

vertical living and their acceptability of MRB housing will take time.

However, it is believed that residents living in MRB housing are

generally satisfied.

28 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
IV. METHODOLOGY

Research Design

These three sectors namely Private, Public and NGO that initiated MRB

Housing projects have been subjected to pre-survey investigations to have

obtained initial impressions and established a baseline data which had been

compared with the results from the survey proper, by administering FGD to

help construct the right questions then followed by survey proper, finally

conducted an in-depth interview to key informant using guided questions to

few housing professionals including real estate marketers.

The targets of the study based on the required criteria were Sunny Villa

of Private developers, Teachers’ BLISS of the Government and Family

Townhomes of NGO lead projects. This study basically aims to gather, identify,

define, present, interpret and analyze data in the context of MRB Housing . The

research design of this thesis can be best described from different views.

The research design is considered as descriptive since individuals were

asked to answer the questions on who, what, where, when or how much.

Information on the general features of MRB Housing had been obtained

through desk research method in books, journals and internet websites.

29 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
In terms of problem identification, it is formal research design. The

research problem is adequately established by clear and specific query, that is

to determine the dimensions of residents’ perception and satisfaction of living

in MRB Housing.

With respect to the time dimension, the research design is cross-

sectional considering that this study has been conducted at only one point in

time. Moreover, this study is also statistical since conclusions have been based

on quantitative data.

Ocular surveys of the target MRB housing sites have been done to

photograph, document and sketch aesthetical qualities and other physical

attributes.

Population and Sampling Plan

The sampling frame is the author’s initial summary report and

schedules, which contained the detailed information pertaining to the location

of the area of study, number of units, development type, unit address and etc.

The population was first stratified from economic class that belongs to

CD category type of development, then identified various sub-groups of the

30 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
population like Private, public and Non-governmental organization (NGO). The

technique of sampling used in this study was basically convenience sampling but

taking into account building unit location and the different types of

development. Convenience sampling has been chosen by the author in order to

obtain enough respondents from each of the different auspice types and other

MRB housing and demographic characteristics such as ownership status, length

of residency, age, income group and etc. This would have ensured that the

various subgroups in the population are represented. However, in the case of

the respondents, table shows the respective population distribution of

residents living in MRB housing in the three different development types.

Table 3 Population and Sample Frame

MRB Sectors Private Public NGO


(NHA) (HFHI,GK,C
HF)

Location Quezon Quezon Taguig City


City City
MRB study Sunny Teachers BLISS Family
area Villas Condo ll Townhomes

Population 116/Villas 92 96

Sample 30 30 30

Percentage 25% 34.88% 31.25%


(Sample/Pop)

Floor Area 30.31 sq.m 52-60 26.1 sq.m


sq.m

31 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
This study was personally conducted and supervised by the author and

his 3 assistants. It used a self-administered questionnaire to gather the relevant

data concerning housing satisfaction. Instructions were given personally and

clearly stated on the survey questionnaires. It was also complemented with

some informal interviews from few residents in the study areas. A total of 90

questionnaires were distributed to the residents with 30 from each various

auspices namely Public, Private and NGO development projects who either

owned, rented and rented to own.

Research Instrument
The research instruments used in this study were the following: FGD, Survey

Questionnaires, In-depth Interview of Key Informant.( see Table 4)

Table 4 Research Tactics


Tactics Activities Data Output
FGD Guided discussions Formulate Questionnaires
Participants helped construct
the right questions

Survey Survey proper Results on Level of Satisfaction


and perception on
Functionality Survey
Discussions, Tables and Graphs
Interview In-depth interviews of Building History
Key informants Area Study Profiles
HOA Officers
Informal interviews of
respondents

Observation/ Field notes Model/Tables


Desk Research Chronicles Interpretation
Journals/Books Quotes
Websites

32 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
1. Focus Group Discussion

Before the survey questionnaire has been formulated, FGD was conducted to

obtain the necessary information from people in the housing industry that helped

construct right questions. The FGD session was an hour and half discussion with

representative from the three different housing sectors namely; private, public and

NGO. The discussion focused on specific issues related to MRB Housing development.

Interestingly, FGD yielded relevant information that were identified and used to

formulate questions in the survey questionnaires. Below are the sample guide for FGD

used during the session.

FGD Guide for Housing Professionals involved in MRB Housing Development.

Title: Inside Out of Vertical Living: Dimensions of Residents’


Perception and Satisfaction of Living in MRB Housing.

Dates: 28 December 2010

Method: Focus Group Discussions

Participants: Private- Head, HOA Management Filinvest, Land


Incorporated

Public- Architect, NHA/PSSG/Commercial and Industrial


Estate

NGO- Chair, Construction Committee/HFHP

Principal Investigator: Lemuel Jim Alvaro

33 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
A. Introduction
Hello, my name is Jong Alvaro and I am a Master of Architecture
candidate student of the University of the Philippines , Diliman.

I am working on a thesis study of residents’ perception and satisfaction


of living in medium-rise building housing.

The purpose of this study is to look into the perception and satisfaction
characteristics of residents’ use of MRB housing among Private, Public
and NGO MRB housing developments. It aims to answer the question of
how residents of various MRB developments (Private, Public and NGO)
compare in terms of the dimensions of perception and satisfaction
characterizing their medium-rise living.

You have been invited to this Group Discussion because of your expertise
and experienced in this area of my study and the important roles you
play in MRB housing development. Your insights and inputs will help
construct right questions for the survey instrument which will be done
after. We will discuss ideas about your knowledge on MRB housing
development.

B. Objectives of this FGD


Identify the existing problems of the residents living in MRB related to
the following:
physical features inside the unit, common areas inside the building,
outside the building amenities and environment.

To draw insights regarding residents concerns, difficulties, issues on


housing aspects that affect residents’ satisfaction and perception of
residents in private, public and NGO housing development.

C. Process
Questions will be asked in general to the group and each will respond
whatever thoughts you may have in relation to the questions. No right or
wrong answers, your opinion will be highly valued and any differences of
outlook is respected. We assure you that this focus group discussion is
confidential and any information will be used only for positive purposes.

34 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
D. Respondents’ Introduction
Let us hear from you as my consultant. This will include your past and
present engagement in MRB housing development.

FGD Guide Questions:

1. MRB Housing- Your knowledge or ideas about it?

a) As a housing concept.

b) The building structure: its plan and designs, systems and economics

c) Management sustainability

2. What are the strengths of MRB Housing typology that you know of?

3. What are the weaknesses of MRB Housing typology that you know of?

4. Other Insights and thoughts pertaining to MRB Housing development?


Acknowledgements and Conclusions

In the course of our discussions, has there been a change of perception


about MRB Housing? If yes, would you mind sharing it with us.

To wrap up our session let me summarize some points of our discussion


for you to make your final comment and clarify misunderstanding if we
may have.

Thank you for participating in this Focus Group Discussion. All


proceedings will be documented and utilized for formulating the research
survey questionnaires.

Adjourned: (Refreshments)

35 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
2. The Survey Questionnaires

The survey questionnaire was self-constructed by the author based on

the Measuring Factors on Satisfaction and Perception table. The questionnaire

was divided into five parts.

The first part was on the respondents’ family and socio-economic profile

which included data on gender, marital status, age bracket, number of

household members, combined household income, education attainment, place

of origin, tenure and ownership, length of residency and building unit location.

The remaining four parts includes the questionnaire proper which the

respondents were asked to rate each of the statements using the five-point

Likert scale.

The second part of the research instrument was on the level of

satisfaction which include all in the dimension 1 (see Table) were asked to rate;

namely, 1 Extremely dissatisfied, 2 Slight dissatisfied, 3 Neither satisfied nor

dissatisfied, 4 Slightly satisfied and 5 Extremely satisfied.

The third, fourth and fifth part of the research instrument was on the

perception of functionality which include all in the dimension 2, dimension 3

and dimension 4 (see table) were asked to rate; namely, 1 Extremely

36 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
dissatisfied, 2 Slight dissatisfied, 3 Neither satisfied nor dissatisfied, 4 Slightly

satisfied and 5 Extremely satisfied.

The questionnaire proper included the final question on their overall

“perception in terms of feeling of satisfaction” on living in MRB Housing. The

respondents were asked to rate if it’s Excellent, Good, Fair and Poor.

Discussions on the Survey Questionnaire Variables

A. Demographic Aspect

These characteristic profiles refer to the demographic variables of the

respondents such as gender, age, occupation, no. of household members,

household income, educational attainment, origin, unit ownership status, length

of residency and building unit location. Previous research has shown that

demographic background does affect the level of housing satisfaction (cited in

Mastura Jaafar et.al, see for example, Francescato,et.al., 1987; Morshidi, et.al.,

1999; Tan & Hamzah, 1979; Varady & Carrozza, 2000; Varady & Preiser, 1998).

Gender

In this study, gender refers to the respondents who owns the unit and

was being asked to answers all survey questions. Past researchers, such as Tan

and Hamzah (1979), Varady and Carrozza (2000) and Varady and Preiser (1998)

have included gender as one of the predictors of housing satisfaction. With the

37 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
increasing purchasing power of women and their leading roles in making

household’s decision, gender is considered as one of the predictors of housing

satisfaction.(Mastura Jaafar et.al)

Age Bracket

This study included age bracket to see if the older respondents would be

inclined to respond affirmatively satisfied since previous study like Galster, 1987

(cited in Varady, et.al., 2001) found that the elderly are more likely to be

satisfied with their homes than are younger households, even when other

characteristics are held constant.

Combined Household Income/Occupation/Educational Attainment

Respondents ‘ socioeconomic status (income, educational attainment,

occupation) is also a contributory factor and has significance in terms of level

of satisfaction and perception on functionality. Previous research offers two

competing hypotheses about the impact on housing satisfaction (Varady, et.al.,

2001). The first was, one might assume that those with higher income might

have greater capacity to find a better home, in which case the status would be

correlated with housing satisfaction (Freeman, 1998; cited in Varady, et.al.,

2001). On the other hand, the more socially mobile householders might have

higher standards and aspirations that might lead them to be more dissatisfied.

In previous study (cited in Mastura Jaafar et.al), the first view was chosen and

38 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
considered, that is the higher the income the more satisfied would the resident

be with his/her home. However, their hypothesis has not been supported by

their results, which showed that household income did not influence housing

satisfaction. Their findings indicate that the more socially mobile the households

are the higher would be their standards and aspirations. Thus, there are no

difference with those from the lower income groups who have lower aspirations

and expectations. Both are therefore having the same level of satisfaction.

Number of Household Members

For the purpose of this study, the author wanted to consider if crowding

(residential unit density) the square meter of floor space per person in the unit

is significant. MRB Housing development comes in various floor area size with

amenities outside the building. The area is generally associated with the unit

price (but does not necessarily determine the price of a unit). Size and crowding

are both important aspects of satisfaction. Thus, we expect that there will be

significant differences in housing satisfaction with regards to the area of the

MRB housing and number of people in the household.

Duration / Length of Residency

Following a similar format based on the guideline of Varady and Preiser

(1998), respondents were grouped into those who have lived in their dwelling

for 6-9 years, 10 or more from those who have stayed for less than six years, 1-

39 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
5 years. These criteria, then, has been examined if there was a relationship

with housing satisfaction because previous research has found that tenure or

length of residency could affect satisfaction with a dwelling unit (Ogu, 2002).

According to Varady and Preiser (1998), long-term residents (six years or more)

will have stronger social ties to their area and this will make them more satisfied

with their homes.

Unit Ownership Status

It is also useful to note that majority of the residents of MRB housing

projects consist of the house owners who were the buyers of the property

except for NGO projects which had an arrangement of a rent to own unit, the

author categorized them as owner also. However, few group of the MRB

Housing residents were tenants that is, the individuals renting the unit. For the

purpose of this research, question of satisfaction had been addressed to both

groups of people as all of them form a part of the MRB Housing under study.

According to Ogu (2002) the type of housing ownership could affect satisfaction

with a dwelling unit. Given the same quality of house unit, owner-occupiers are

more likely to be more satisfied than renters.

B. MRB Housing Aspect

Prior research had stressed the importance of contextualizing information

on housing satisfaction by examining expected differences by development

40 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
type. This study had examined and analyzed differences of the perception of

different auspices in relation to their contribution towards feeling of

satisfaction.

The author expected the residents from each of the auspice

development , were satisfied with their residential unit because they generally

have met their basic needs as far as dwelling was concerned as compared to

those house and lot scheme which is expensive and those in high-rise scheme

which is very expensive. For the purpose of this study, MRB Housing type had

been centrally focused due to its practicality and affordability.

Safety, Security and Sense of Community

This study integrated safety, security and a sense of community as part

of the predictors on living in MRB housing satisfaction .

With recent calamity that tremendously struck the country, “Ondoy and

Pepeng”, people now wanted to stay on the higher ground which MRB Housing

satisfies this basic requirements of avoiding floods and storms. It was

confirmed by several respondents who opted to move in and chose vertical

living lifestyle. One suggestion from NHA designer is to leave the ground floor

open and serve as stilt during flooding and common use during ordinary days.

Floods are one of the most common hazards in the country nowadays either

due to climate change or man-made. It can destruct small neighborhood on a

low lying plains to city wide level due to sewerage stuck up and all paved

41 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
concrete leaving without water run-off. Though floods are not all alike, some

develop slowly and sometimes over a period of days. But the worst is,

flashfloods can develop quickly even without sign of heavy rain. It has

dangerous wall of roaring water with rocks and mud or other debris that

usually sweep everything on its way.

The world changes after the 9/11 as far as security is concerned. “An

increasingly large number of public housing tenants are living in fear in their

own homes, often as a result of being housed next to inappropriate neighbours.

This fear can come from direct harassment from the neighbours or simply from

hearing the sounds of aggressive behaviour drifting in from next door.

Particularly for vulnerable groups such as the elderly, the mentally ill or people

from a non-English speaking background this can lead to feelings of isolation

and to being trapped within one’s home”.11 Because of this and other similar

incidents, housing security is getting its importance in the design consideration

of either in private or public housing development. With good neighborhood,

residents will tend to stick on the mainstream community and participate

actively without reservation of fear.

Sense of community is a thesis of its own. But in this study, the author

limits only its definition of some previous study. Sense of community (or

11
http://clrdoutney.wordpress.com/campaigns/peace-and-security-for-public-housing-tenants/

42 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
psychological sense of community) is a concept in community psychology and

social psychology, as well as in several other research disciplines, such as urban

sociology, which focuses on the experience of community rather than its

structure, formation, setting, or other features. Sociologists, social

psychologists, anthropologists, and others have theorized about and carried out

empirical research on community, but the psychological approach asks

questions about the individual's perception, understanding, attitudes, feelings,

etc. about community and his or her relationship to it and to others'

participation—indeed to the complete, multifaceted community experience.

In his seminal 1974 book, psychologist Seymour B. Sarason proposed

that psychological sense of community become the conceptual center for the

psychology of community, asserting that it "is one of the major bases for self-

definition." By 1986 it was regarded as a central overarching concept for

community psychology (Sarason, 1986; Chavis & Pretty, 1999). Among theories

of sense of community proposed by psychologists, McMillan & Chavis's (1986) is

by far the most influential, and is the starting point for most of the recent

research in the field. So, given the merit of this concept, the author included this

as one of its indicator for the dimension of acceptability in social, economic,

emotional and environmental aspects of the MRB housing.

43 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Comfort, Privacy, Quality and Prestige and Proximity to Workplace

These indicators to housing satisfaction, thermal comfort and air

quality, personal solitude for privacy, social status (such as image and taste) for

quality, emotional fulfillment for prestige .

On comfort, ”the implication of climate and indoor temperature on

health is receiving increased attention, in relation to global climate change and

an increasing number of heat waves or cold spells. Habitations provide shelter

from extreme weather events: excessive heat and intense solar radiation in

summer, and severe cold in winter. The technical term "thermal comfort"

means satisfaction with room temperature, humidity and indoor air circulation,

and an adequate balance between the perception of warm and cold, and dry

and damp indoor air. This subjective well-being in a dwelling is also determined

by our residential activities and type of clothing”.12

With regards to privacy, vertical living in MRB housing make it clear that

‘no man is an island’ when it comes to safeguarding privacy in the home. Having

only a 4” concrete hollow block as a partition wall. In every MRB lifestyle, a

degree of community organization and agreement on shared values was crucial

in ensuring individual household privacy. The evidence from our survey suggests

that noise transfer between adjoining units is the most common privacy

12
http://www.gesundheitsamt-bw.de/ML/EN/WHO-CC-for-
HousingHealth/WohnenGesundheit/Pages/Thermische-Behaglichkeit.aspx
44 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
problem within the MRB housing. The main issue was with noise passing

horizontally through partition walls where neighbors being subjected to noise

from next door and feeling at risk of being overheard sometimes.

Housing quality as a highly controversial concept transcends the

boundary of economic and technological empowerment but extends to the

precincts of cultural and racial differences (Magbogunje et al., 1978 cited in

Adebato, Aliu ). Although, the problem of housing quality has a more profound

meaning to the dwelling nature of people in the developing world, it is largely a

universal challenge. Even in the advanced economies there are still vestiges of

poor housing within the settlements that characterize the urban space. In

Africa, poor quality housing ramifies all human settlements, be it urban or rural

perhaps more profoundly established in the urban setting.(Adebayo, Aliu) Thus,

quality refers to the quality workmanship of the residential features conferred

on a residence by the property developers by virtue of the good surrounding

environment in which it is located. Housing quality must then be considered in

relation to good planning and design of its unit, building materials and other

physical settings.

With respect to prestige and proximity to workplace, the concept of

vertical living manifested in condominium is a western approach to private or

socialized public housing where every necessity is just within reach. It is defined

45 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
as orderliness of residential units, proximity to workplace near Commercial

Business District (CBD) and living high above the ground where you have a

panoramic view of the cities is somewhat a life fulfilling dream.

Affordability or Price of Housing Unit

We expect that residents from the private sector which have higher

square meter price per unit area will be more critical to the level of satisfaction

with their unit than those from Public and NGO sectors which has lower price.

Residents of the private sector were assumed to get a better housing

environment, both in terms of physical structure and social environment.

According to Andrews and Whitney (1976; cited in Ogu, 2002), residents’

perception of their environment defines the quality of their lives. Thus, for the

purpose of this study, we will differentiate the three sector projects which

belong to class C and D.

Maintenance and HOA management services.

Generally, all MRB Housing are managed either the developer’s

sponsored staffs or if it is turn over to the association then, it is homeowners’

association responsibility to maintain their buildings. Observation has shown

that some residents were not pleased with the services rendered by their

building management.

46 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Living Spaces (unit features)

This refers to the respondents’ dwelling unit on where they actually live.

These include living area, dining area, kitchen area and bedrooms.

INSIDE SUNNY TEACHERS’ FAMILY


THE VILLAS BLISS TOWNHOMES
UNIT
LIVING No Picture
SPACES Available

47 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Comparative snapshots of various common areas found in each of the
MRB Housing development. These indicators will be measured in relation to
residents’ perception on functionality of the features inside the building.

SUNNY VILLAS BLISS TEACHERS FAMILY


TOWNHOMES

HALLWAYS

STAIRS

LAUNDRY

COMMON
STORAGE

Figure 7

48 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Comparative snapshots of various building amenities found in each of
the MRB Housing development. These indicators will be measured in relation to
residents’ perception on functionality of the features outside the building.

SUNNY BLISS FAMILY


VILLAS TEACHERS TOWNHOMES
Entrance/Exit

GREENSPACES No green spaces


allotted.

PARKING

PERIMETER
FENCE

MULTI-
FUNCTION
HALL

Figure 8

49 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
3. In-depth Interview to Key Informant

Aside from conducting FGD and administering Survey questionnaires,

other relevant information have been obtained through in-depth interview to

key informant from study area like the homeowner president and their officers

and compared results derived from Survey and FGD. Data pertains to the

history of their MRB housing were uncovered through memory recall by some

officers who were early residents in the community. This portion of the data

gathering was rather qualitative in nature where you only get information either

by recall or estimation. Please see sample guide questions for Key Informant at

Appendix 2.

50 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
V. PRESENTATION, INTERPRETATION AND ANALYSIS OF DATA

Method of Analysis

Simple descriptive statistics were employed to present and compare the

characteristic profile of the respondents by type of MRB housing development

initiative. Chi square statistic, Independent Sample T- test and analysis of

variance were used to test whether the observed difference in the level of

satisfaction and perception of functionality were statistically significant.

Table 5 Results and Discussions of Objective 1

Table 5 presents the characteristic profile of the respondents by the type

of MRB housing development initiatives. Despite some limitations of getting local

data, the research process and assessment in this study went well. The accuracy of

the data collected were reliable except for some shortcomings during the initial

survey of the private initiated project where respondents seem not really

responsive and helpful. However, continuous efforts and patience paved way to

their cooperation. The author felt that this segment of study was not as

robust as the public and NGO, but still collected and presented useful data and

information. Dealing with private entity sometimes require good connection

from the inside to really go for depth and range. In addition, comparing results

from these three sectors together provided a current evaluation of them. While

51 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
the author assumed that this study is not comprehensive, it will provide a useful

and timely suggestion for interested parties.

Table 5: Characteristic Profiles of respondent by type of MRB


Housing development

Type of MRB Housing


development
initiatives

Background characteristics Private Public NGO Total

Sex of the respondent


Male 48.3 58.6 30.0 45.5
Female 51.7 41.4 70.0 54.5

Marital status of the respondent*


Married 48.3 72.4 93.3 71.6
Single 51.7 27.6 6.7 28.4

Occupation of the respondent*


Private/NGO 72.4 27.6 43.3 47.7
Government 20.7 44.8 23.3 29.5
Self employed 6.9 27.6 33.3 22.7

Age of respondent*
29 and below 44.8 24.1 6.9 25.3
30-39 31.0 24.1 20.7 25.3
40 and above 24.1 51.7 72.4 49.4

Number of household member


1-3 42.1 55.2 24.0 41.1
4-6 47.4 34.5 56.0 45.2
7-9 10.5 10.3 20.0 13.7
Mean* 3.9 3.6 5.0 4.2

Combined Income of the household


29,000 and below 62.1 64.3 89.7 72.1
30,000-39,000 24.1 17.9 6.9 16.3
40,000 and above 13.8 17.9 3.4 11.6

52 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Education attainment of the respondent*
High school and below 6.9 17.2 36.7 20.5
College graduate 93.1 65.5 50.0 69.3
Post-graduate 0.0 17.2 13.3 10.2

Place of origin of the respondent*


Locally born 75.9 65.5 36.7 59.1
Migrant from the province 24.1 34.5 63.3 40.9

Respondent's order of occupancy*


First 86.2 58.6 96.7 80.7
Otherwise 13.8 41.4 3.3 19.3

Tenure status*
Own 72.4 35.7 34.5 47.7
Rental/caretaker 24.1 60.7 24.1 36.0
Rent to own 3.4 3.6 41.4 16.3

Duration living in MRB*


1-5 48.3 44.8 75.9 56.3
5-9 24.1 44.8 0.0 23.0
10 and above 27.6 10.3 24.1 20.7

Building unit location


Ground floor 24.1 20.7 40.0 28.4
Second floor 27.6 24.1 20.0 23.9
Third floor 27.6 24.1 40.0 30.7
Fourth floor 20.7 31.0 0.0 17.0

Total 100.0 100.0 100.0 100.0


N of Cases 29 29 30 88

Note: * Significant at p < 0.05

There are slightly more female (54%) than male (46%) respondents in the study.

Over all, there is no significant in gender distribution by type of housing development

initiatives.

In terms of marital status, a great majority of the respondents are married (72%)

and only 28 percent are single. Among the married, a greater proportion of them are living

53 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
in housing units developed by non-government organizations (93%) than those occupying

units developed by public or government housing agencies (72%) or private organizations

(48%). Among the single, living in privately-initiated housing (52%) seems to be norm as

evidenced by the higher proportion of them who opted for this type of housing compared

with the public (28%) and NGO (7%) initiated MRB housing units.

Close to half (48%) of the respondents in the study are working in private and non-

government organizations. Another 30 percent are government employee and the rest

(23%) are self-employed. The data suggests close association between the developer of the

housing that a person lives and the type of organization where he or she is currently

employed. For example, a significantly higher proportion of those working in private and

non-government employees (72%) are also living in MRB units developed by private

entities while among those working in government, a significantly higher percentage are

living MRB housing units developed by government housing agencies (45%). Among the

self-employed, living in an NGO-initiated housing unit is more common (33%).

Almost half of the respondents (49%) are 40 years old and above. The proportions

of respondents who are in the 30-39 and 29 and below age bracket are equally divided at

25 percent. Among the respondents in the youngest age-group (29 and below) significantly

higher proportion are living in privately-initiated (45%), compared with public (24%) and

NGO-initiated (7%) housing units. The same pattern can be said among the middle-age

group. There are more respondents whose housing units are developed by NGO (72%) than

54 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
public (52%) and private (24%) organizations among respondents in the oldest age-group

(40 and above).

Among the housing unit included in the study, the average household size is four

members. NGO-initiated MRB housing units have slightly more household members (5)

than units developed through private (3.9) and public (3.6) initiatives. About 7 in 10 of the

respondents have a total household income of 29, 000 and below. Only 16 percent and 12

percent have household income of 30,000 to 40,000 and 40,000 and above, respectively.

The total household income of the respondents does not significantly vary by the type of

MRB housing units they live in.

A great majority (69%) of the respondents are college educated. About 20 percent

received at least a high school education and another 10 percent obtained a post-graduate

degree. A higher proportion among those with at least high school education are living in

NGO initiated housing units (37%) compared with housing units developed by government

(17%) or private (7%) entities. The most common MRB housing units among the college

educated are those initiated by private organizations (93%) followed by the government

(66%) and non-government organizations (50%).

More than half (59%) of the respondents are native to the place where they live and

the rest (41%) are migrants from other provinces. A significantly higher proportion of the

locally born respondents are living in MRB units built by private organizations (76%)

55 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
compared with housing units developed by the government (66%) or by non-government

organizations (37%). Among migrants, the more popular housing units are those developed

by NGOs (63%) followed by government (34%) and privately (24%) initiated MRB units.

An overwhelming proportion of the respondents (81%) are the first occupant of

their housing units. Among first occupant respondents, significantly higher proportions are

living in housing units built through the initiatives of NGOs (97%) than those whose units

are built by the government (59%) or private companies (86%).

In terms of tenure status of the housing unit, close to half of the respondents (48%)

owns the MRB unit they live in. More than a third (36%) are renters and another 16

percent are on a rent-to-own basis. There are more respondents living in MRB units

developed by private organizations (72%) than those initiated by the government (36%) or

non-government organizations (34%) who said that they own their housing units. Living in

government funded housing units are more common occurrence among the renters.

Meanwhile, a significantly higher proportion among respondents who are enrolled in a

rent-to-own scheme are living in housing units built by NGOs (41%) compared with those

living in units initiated by the government (4%) or private companies (3%).

As to the length of their stay in their present housing unit more than half of the

respondents (56%) said that they have been occupying their unit for not more than five

years. Some 23 percent have been living in their housing unit for around 5 to 9 years while

another 21 percent have been occupying the unit for at least 10 years. There is a clear

56 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
pattern as to the type of MRB units being occupied by the respondents and the duration of

stay in the housing unit. Among those who are in short-term stay (1-5 years) a significantly

higher proportion are living in housing units initiated by NGO (76%) whereas among those

who are in medium term stay (5-9) higher percentage are in government initiated units and

finally, among those in a long-term stay a greater proportion are occupying privately

funded housing units.

About 28 percent of the respondents live in a unit in the ground floor. Another 24

percent occupy a unit in the second floor while close to a third (31%) have unit located in

the third floor. The rest (17%) have unit in the fourth floor. There is no significant

difference in the distribution of the respondents in terms of their building unit location and

the type of MRB unit they occupy.

Table 6 Results and Discussions of Objective 2

Table 6 presents the level of satisfaction of the respondents by the type MRB

housing development initiatives they occupy. There are 21 indicators on satisfaction

broadly grouped into four domains. The first domain measures the acceptability on social,

economic, emotional and environmental aspect of the building and is indexed by 11

indicators. The second domain reflects the adequacy in the residential unit features and is

measured by a single indicator. The third dimension, which is gauged by four indicators,

measures the functionality in terms of utilization of common areas in the building. Finally,

the fourth dimension assesses the degree of satisfaction in terms of the adaptability of
57 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
public amenities outside the building and is measured by five indicators. For each of these

21 indicators, the respondent is asked of his or her level of satisfaction ranging from 1

being extremely dissatisfied to 5 being extremely satisfied. By cross-tabulating these

individual indicators of satisfaction with the three type of MRB housing units initiatives we

will be able to assess which type of housing units best meet the level of satisfaction of its

residents and which specific areas needs more improvement.

For this study, safety is defined as to the vulnerability of the housing units in terms

of natural disaster like typhoons and earthquake. About 41 percent of the respondents are

slightly satisfied and 17 percent are extremely satisfied with their housing unit when safety

measure is concerned. About 1 in 10 of the respondents is extremely or slightly dissatisfied

with their housing unit as to the MRB unit’s safety features. Some 32 percent of the

respondents are neither satisfied nor dissatisfied about the safety of their housing unit. The

respondent’s level of satisfaction when it comes to safety aspect does not significantly

differ across the three types of housing unit initiatives.

Level of satisfaction in terms of safety by type of


MRB housing development initiatives
70
60 Private Public
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

58 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture, University of the Philippines Diliman.2011
Security indicates whether the housing unit is free from burglars and other

bad elements. About 38 percent and 15 percent of respondent are slightly and

extremely satisfied, respectively, when it comes to the security of the housing unit.

Some 16 percent of the respondent registered dissatisfaction over the security issues

of the housing unit while the rest (32%) displayed neither satisfaction nor

dissatisfaction on this same issue. There is no perceptible difference in the degree of

satisfaction of the respondents as to who initiated the housing units they currently

occupy.

Level of satisfaction in terms of security by type of


MRB housing development initiatives

70.0
60.0 Private Public NGO
50.0
40.0
30.0
20.0
10.0
0.0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

About 7 in 10 of the respondents are satisfied with the sense of community

or belongingness in the building. Around 10 percent of the respondents expressed

dissatisfaction on the sense of community around their community while the rest

(22%) remains nonchalant about it. The respondent’s satisfaction on the sense of

belongingness does not significantly differ whether their unit was initiated by the

government, private entities or non-government organizations.

59 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Level of satisfaction in terms of sense of
community by type of MRB housing development
initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

About 3 in 4 of the respondents expressed satisfaction when it comes to the

comfort of the MRB units. Comfort is measured by thermal and indoor air quality of

the medium rise buildings. Only 8 percent are dissatisfied with the level of comfort in

their housing units while 17 percent are neither satisfied nor dissatisfied. More

respondents living in housing units initiated by the government (59%) and private

entities (52%) expressed slight satisfaction on the comfort of the unit compared with

those occupying NGO-initiated units (23%). However, significantly higher proportion

of those living in NGO-initiated units expressed extreme satisfaction (60%) on the

level of comfort of their housing unit compared with those initiated by private

entities (10%) or the government (21%).

Level of satisfaction in terms of comfort by type


of MRB housing development initiatives
70
Private Public NGO
50
30
10
-10 Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

60 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
More than half (58%) of the respondents are satisfied when it comes to

privacy in their MRB housing units. Some 18 percent are dissatisfied with the level of

privacy in the building and another 24 percent expressed neither satisfaction nor

satisfaction in this matter. There is no perceptible difference in the respondent’s

feeling of satisfaction on the privacy level of the housing unit across the three types

of housing initiatives.

Level of satisfaction in terms of privacy by type of


MRB housing development initiatives

70
60
Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

In terms of monthly amortization or rental fee, a great majority of the

respondents (74%) said that they are satisfied with it. Less than five percent are not

satisfied with the affordability of the housing unit. The rest (22%) are neither

satisfied nor dissatisfied. More respondents living in government initiated MRB units

(55%) are slightly satisfied than those occupying a privately (52%) or NGO (17%)

initiated units. However, significantly higher proportion of respondents living in

NGO-initiated housing unit (57%) expressed extreme satisfaction on the affordability

of their unit compared with the initiatives of the government (21%) and private

companies (21%).

61 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Level of satisfaction in terms of affordability by
type of MRB housing development initiatives

70
60
Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

When it comes to the maintenance of the building and its surrounding only a

little half (53%) of the respondents said that they are satisfied with it. About 2 in 10

respondents are dissatisfied with how their unit and its surroundings are maintained.

A quarter feels neither satisfaction nor dissatisfaction over this aspect. There is no

apparent difference in the respondents’ level of satisfaction on this measure across

the three main types of housing unit initiatives.

Level of satisfaction in terms of maintenance of the


building by type of MRB housing development
initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

62 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
As to the quality of features of the MRB housing units 58 percent said they

satisfied, 12 percent said they are dissatisfied and 30 percent are neither satisfied

nor dissatisfied. The respondents’ level of satisfaction on the quality of the building

features does not significantly vary regardless of whether they are living in a housing

unit developed by the government, private entities or non-government

organizations.

Level of satisfaction in terms of quality by type of


MRB housing development initiatives

70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

The feeling of prestige or self respect by living in MRB housing units is also

asked among the respondents. About 68 percent of the respondents are satisfied

and 7 percent are dissatisfied with the level of prestige in their housing unit. A

quarter are neither satisfied nor dissatisfied with it. There is no significant difference

in the respondents’ level of satisfaction across the three main types of housing unit

initiatives when it comes to prestige level.

63 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Level of satisfaction in terms of prestige by type of
MRB housing development initiatives

70
60
Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

When asked about their satisfaction on the Proximity of their MRB housing

units to their workplace a great majority (72%) said they are satisfied with it. Less

than five percent said they are dissatisfied. The rest (24%) are neither satisfied nor

dissatisfied. Just like prestige level, there is no significant difference in the

respondents’ level of satisfaction when it comes to the location of the MRB housing

unit when disaggregated by the type of housing unit initiatives.

Level of satisfaction in terms of the building's


proximity from respondents' workplace by type of
MRB housing development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

64 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
The respondents were also asked if they are satisfied with the services

offered by home owner’s association in the building. About 18 percent are extremely

satisfied, 44 percent are slightly satisfied, 11 percent are dissatisfied and 26 percent

are neither satisfied nor dissatisfied. More respondents living in NGO-initiated

housing unit are slightly satisfied (50%) than those with government (41%) or

privately (41%) initiated units but there are more respondents from units built by

private entities (24%) and NGO (23%) than those funded by government (7%) who

expressed extreme satisfaction on the homeowner’s association management in the

building.

Level of satisfaction in terms of homeowner's


association management by type of MRB housing
development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

Adequacy of the living spaces is the lone indicator used in the study to

measure the second dimension which is the adequacy in the residential unit

features. Results show that 27 percent of the respondents are extremely satisfied, 40

percent are slightly satisfied,10 percent are dissatisfied and the rest (23 %) are

neither satisfied nor dissatisfied with the living spaces of the building. There are

more respondents living in government initiated housing units who are slightly

satisfied with the living space of the building but there are more respondents from

65 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
NGO-initiated units who expressed extreme satisfaction on this aspect compared

with the other two types.

Level of satisfaction in terms of the building's living


spaces by type of MRB housing development
initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

The third dimension assesses the level of satisfaction of the respondents in

terms of the functionality of some common areas in the building like hallways, stairs,

laundry and storage.

About 62 percent of the respondents are satisfied with the hallways of the

building. Around 1 in 10 expressed dissatisfaction with the hallways and rest (27%)

are neither satisfied nor dissatisfied. There is no apparent difference in the

respondents’ level of satisfaction across the three types of housing initiatives.

Level of satisfaction in terms of utilization of the


building's hallways by type of MRB housing
development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

66 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
When it comes to the stairs of the building 20 percent are extremely

satisfied, 52 percent are slightly satisfied, 6 percent are dissatisfied and 22 percent

are neither satisfied nor dissatisfied. More respondents occupying a housing unit

initiated by the government are slightly satisfied but there are more respondents

living in NGO-initiated housing units are extremely satisfied with the stairs relative

with the other two types of housing initiatives.

Level of satisfaction in terms of utilization of the


building's stairs by type of MRB housing
development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

As to the laundry area only 43 percent are satisfied, 32 percent are

dissatisfied and a quarter are neither satisfied nor dissatisfied. There is slightly higher

proportion of those living in privately initiated housing units (55%) who are satisfied

with the laundry area relative to those living in government (38%) or non-

government (37%) initiated housing units.

67 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Level of satisfaction in terms of utilization of the
building's laundry area by type of MRB housing
development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

As per the storage area only 11 percent are extremely satisfied, 27 percent

are slightly satisfied, 34 percent are dissatisfied and the rest (27%) are neither

satisfied nor dissatisfied. Significantly higher proportion among the those living in

privately initiated MRB units are slightly satisfied with the storage areas compared

with the other two types but there are more from the NGO-initiated housing units

are extremely satisfied with their storage area relative to their counterparts in other

housing types.

Level of satisfaction in terms of functionality of the


building's storage area by type of MRB housing
development initiatives
70
60
50 Privat
40 e
Public
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

68 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
The fourth and final dimension of satisfaction measures the adaptability of

public amenities outside the building like entrance/exit gates, green yard, parking,

fence and multi-function hall.

When it comes to the entrance/exit gates of the MRB units 24 percent of the

respondents are extremely satisfied, 47 percent are slightly satisfied, 8 percent are

dissatisfied and 22 percent are neither satisfied nor dissatisfied. Feeling of slight

satisfaction is significantly higher among those living in units initiated by private

entities compared with other types but higher level of extreme satisfaction is noted

among those occupying units initiated by non-government organizations relative to

other types.

Level of satisfaction in terms of the adaptability of


building's entrance/exit gates by type of MRB
housing development initiatives

70.0
60.0 Private Public NGO
50.0
40.0
30.0
20.0
10.0
0.0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

About 22 percent of the respondents are extremely satisfied with the yard in

their building, around 35 percent are slightly satisfied, some 20 percent are

dissatisfied and the remaining 23 percent are neither satisfied nor dissatisfied. As

with the entrance/ exit gates of the building, there are significantly higher

69 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
proportions among respondents living in units initiated by private entities who are

slightly satisfied and more respondents from units initiated by NGO are extremely

satisfied with their building yard compared with their counterparts in other housing

types.

Level of satisfaction in terms of adaptability of the


building's yard by type of MRB housing
development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

As to adaptability of the building parking space 19 percent of the

respondents said they are extremely satisfied, 38 percent are slightly satisfied, 19

percent are dissatisfied and the rest (24%) are neither satisfied nor dissatisfied. As

with the pattern observed in the entrance/exit and yard of the building, feeling of

slight satisfaction is higher among respondents living in housing units initiated by

private entities and extreme satisfaction is higher among respondents occupying

housing units initiated by NGO relative to residents in other types of MRB units.

70 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Level of satisfaction in terms of adapatability of the
building's parking by type of MRB housing
development initiatives
70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

In terms of the building fence 16 percent of the respondents are extremely

satisfied, 42 percent are slightly satisfied, 14 percent are dissatisfied and 28 percent

are neither satisfied nor dissatisfied. Consistent with the pattern observed in earlier

indicators slight satisfaction and extreme satisfaction are higher among residents of

units initiated by private entities and non-government organizations, respectively.

Level of satisfaction in terms of adaptability of the


buidling's perimeter fencing by type of MRB
housing development initiatives

70
60 Private Public NGO
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

71 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Finally, when it comes to the multi-function hall, 10 percent of the

respondents are extremely satisfied, 34 percent slightly satisfied, 38 percent are

dissatisfied and 17 percent are neither satisfied nor dissatisfied. It is worth noting

that in all the five indicators for this dimension, the adaptability of the multi function

hall received the highest level of dissatisfaction among the respondents. A

significantly higher proportion among respondents living in units initiated by private

entities are slightly satisfied with the multi-function hall but significantly higher

proportion among those living in government initiated housing units expressed

extreme satisfaction in this aspect compared with other types of housing initiatives.

Level of saisfaction in terms of adaptability of the


building's multi-function areas by type of MRB
housing development initiatives

80
70 Private Public NGO
60
50
40
30
20
10
0
Extremely/slighltly Neither satisfied Slightly Satisfied Extremely
dissatisified nor dissatisfied Satisfied

72 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Table 6 Level of satisfaction by type of MRB housing development

Type of MRB housing


development initiatives
DIMENSION 1 Private Public NGO Total

Acceptability on Social, Economic,


Emotional and Environmental Aspect of the
Building

Safety
Extremely/slightly dissatisfied 6.9 10.3 13.3 10.2
Neither satisfied nor dissatisfied 44.8 31.0 20.0 31.8
Slightly Satisfied 31.0 44.8 46.7 40.9
Extremely Satisfied 17.2 13.8 20.0 17.0

Security
Extremely/slightly dissatisfied 6.9 27.6 13.3 15.9
Neither satisfied nor dissatisfied 31.0 27.6 36.7 31.8
Slightly Satisfied 41.4 31.0 40.0 37.5
Extremely Satisfied 20.7 13.8 10.0 14.8

Sense of Community
Extremely/slightly dissatisfied 0 17.2 13.3 10.2
Neither satisfied nor dissatisfied 20.7 31.0 13.3 21.6
Slightly Satisfied 55.2 41.4 46.7 47.7
Extremely Satisfied 24.1 10.3 26.7 20.5

Comfort*
Extremely/slightly dissatisfied 6.9 10.3 6.7 8.0
Neither satisfied nor dissatisfied 31.0 10.3 10.0 17.0
Slightly Satisfied 51.7 58.6 23.3 44.3
Extremely Satisfied 10.3 20.7 60.0 30.7

Privacy
Extremely/slightly dissatisfied 10.3 24.1 20.0 18.2
Neither satisfied nor dissatisfied 34.5 24.1 13.3 23.9
Slightly Satisfied 37.9 37.9 30.0 35.2
Extremely Satisfied 17.2 13.8 36.7 22.7

Affordability*
Extremely/slightly dissatisfied 0.0 6.9 6.7 4.5
Neither satisfied nor dissatisfied 27.6 17.2 20.0 21.6
Slightly Satisfied 51.7 55.2 16.7 40.9
Extremely Satisfied 20.7 20.7 56.7 33.0

73 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Maintenance
Extremely/slightly dissatisfied 6.9 31.0 26.7 21.6
Neither satisfied nor dissatisfied 24.1 34.5 16.7 25.0
Slightly Satisfied 51.7 24.1 43.3 39.8
Extremely Satisfied 17.2 10.3 13.3 13.6

Quality
Extremely/slightly dissatisfied 0.0 24.1 13.3 12.5
Neither satisfied nor dissatisfied 34.5 31.0 23.3 29.5
Slightly Satisfied 37.9 34.5 36.7 36.4
Extremely Satisfied 27.6 10.3 26.7 21.6

Prestige
Extremely/slightly dissatisfied 0 10.3 10 6.8
Neither satisfied nor dissatisfied 34.5 27.6 13.3 25.0
Slightly Satisfied 37.9 44.8 53.3 45.5
Extremely Satisfied 27.6 17.2 23.3 22.7

Location from workplace


Extremely/slightly dissatisfied 0.0 6.9 6.7 4.5
Neither satisfied nor dissatisfied 31.0 20.7 20.0 23.9
Slightly Satisfied 51.7 37.9 26.7 38.6
Extremely Satisfied 17.2 34.5 46.7 33.0

Home owners association management*


Extremely/slightly dissatisfied 0.0 24.1 10.0 11.4
Neither satisfied nor dissatisfied 34.5 27.6 16.7 26.1
Slightly Satisfied 41.4 41.4 50.0 44.3
Extremely Satisfied 24.1 6.9 23.3 18.2

DIMENSION 2

Adequacy in the Residential Unit Features

Living spaces*
Extremely/slightly dissatisfied 0 20.7 10.0 10.2
Neither satisfied nor dissatisfied 44.8 17.2 6.7 22.7
Slightly Satisfied 37.9 48.3 33.3 39.8
Extremely Satisfied 17.2 13.8 50.0 27.3

DIMENSION 3

Utilization of Common Areas inside the


Building

Hallways
Extremely/slightly dissatisfied 3.4 17.2 10.0 10.2
Neither satisfied nor dissatisfied 20.7 41.4 20.0 27.3
Slightly Satisfied 44.8 31.0 33.3 36.4
Extremely Satisfied 31.0 10.3 36.7 26.1

74 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Stairs*
Extremely/slightly dissatisfied 0 17.2 0.0 5.7
Neither satisfied nor dissatisfied 31.0 17.2 16.7 21.6
Slightly Satisfied 44.8 62.1 50.0 52.3
Extremely Satisfied 24.1 3.4 33.3 20.5

Type of MRB housing


development initiatives
DIMENSION 4 Private Public Total
NGO
Utilization of Common Areas inside the
Building

Laundry*
Extremely/slightly dissatisfied 3.4 37.9 53.3 31.8
Neither satisfied nor dissatisfied 41.4 24.1 10.0 25.0
Slightly Satisfied 44.8 31.0 26.7 34.1
Extremely Satisfied 10.3 6.9 10.0 9.1

Storage Areas*
Extremely/slightly dissatisfied 0 48.3 53.3 34.1
Neither satisfied nor dissatisfied 44.8 24.1 13.3 27.3
Slightly Satisfied 44.8 20.7 16.7 27.3
Extremely Satisfied 10.3 6.9 16.7 11.4
Adaptability of Public Amenities outside the
building

Entrance/Exit Gates*
Extremely/slightly dissatisfied 3.4 13.8 6.7 8.0
Neither satisfied nor dissatisfied 17.2 20.7 26.7 21.6
Slightly Satisfied 69.0 51.7 20.0 46.6
Extremely Satisfied 10.3 13.8 46.7 23.9

Green space (Yard)*


Extremely/slightly dissatisfied 0 48.3 13.3 20.5
Neither satisfied nor dissatisfied 27.6 24.1 16.7 22.7
Slightly Satisfied 62.1 13.8 30.0 35.2
Extremely Satisfied 10.3 13.8 40.0 21.6

Parking*
Extremely/slightly dissatisfied 0 31.0 26.7 19.3
Neither satisfied nor dissatisfied 37.9 20.7 13.3 23.9
Slightly Satisfied 44.8 34.5 33.3 37.5
Extremely Satisfied 17.2 13.8 26.7 19.3

75 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Perimeter Fencing*
Extremely/slightly dissatisfied 0 31.0 10 13.6
Neither satisfied nor dissatisfied 48.3 20.7 16.7 28.4
Slightly Satisfied 48.3 37.9 40 42.0
Extremely Satisfied 3.4 10.3 33.3 15.9

Function hall*
Extremely/slightly dissatisfied 3.4 57.1 53.3 37.9
Neither satisfied nor dissatisfied 17.2 21.4 13.3 17.2
Slightly Satisfied 72.4 7.1 23.3 34.5
Extremely Satisfied 6.9 14.3 10.0 10.3

Total 100 100 100 100


Number of Cases 29 29 30 88
Note: * Significant at p < 0.05

Results and Discussions of Objective 3

For tables 7 and 8, Constructed a single summary measure of satisfaction for

each of the four dimensions. Added the score of each indicator for the three

dimensions and calculated the average. The average satisfaction score is then cross-

tabulated with the types of housing unit initiatives (table 3) and by background

characteristics (table 4). Used independent sample T-test for variables with two

categories and ANOVA for variables with more than two categories to test whether

there is significant difference among respondents in terms of the overall satisfaction

score for each of the four dimensions.

Table 7 Discussions

Table 7 clearly shows that residents of MRB units initiated by private entities

have higher satisfaction score than those living in units initiated by the government

and non-government organizations in terms of utilization of the common areas

76 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
inside the building and adaptability of public amenities outside the building.

Meanwhile, residents in NGO initiated MRB units are more satisfied on the adequacy

of the residential unit features than residents of units initiated by the government or

private developers.

Table 7 Mean Satisfaction Scores on four Dimension of


Satisfaction by Type of MRB Housing Development

Dimensions of Satisfaction Type of MRB housing


development initiatives

Private Public NGO Ave.

Acceptability on Social, 41.9 38.9 42.2 41.0


Economic, Emotional and
Environmental Aspect

Adequacy in the Residential 3.7 3.5 4.2 3.8


Unit Features*

Utilization of Common 15.2 12.6 13.3 13.7


Areas inside the Building*

Adaptability of Public 18.8 15.3 17.8 17.3


Amenities outside the
building*

Number of cases 29 28 30

Note: *Significant at p <0.05

77 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Table 8 Discussions

Table 8 indicates that there is no significant difference in the four dimensions

of satisfaction by characteristic profile of the respondents except for some few

indicators. Residents of rent-to-own housing unit have significantly higher

satisfaction score (4.6) in terms of adequacy in the residential unit features than

those who own (3.8) or renting (3.4) the housing units they live in. Length of stay in

the MRB units is also significantly associated with three dimensions of satisfaction.

Those living in their housing unit for not more than five years compared with those

who have been staying in their unit for longer years have significantly higher

satisfaction score in terms of acceptability on social, economic, emotional and

environmental aspect of the building; adequacy in the residential unit features and

adaptability of public amenities outside of the building.

Residents who are living in the ground floor have higher satisfaction score in

terms of adaptability of the public amenity outside the building compared with those

living in higher floors.

78 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Table 8 Characteristic Profile of respondents by mean
satisfaction scores on four dimension of satisfaction
Dimensions of satisfaction

Acceptabilit
y on Social,
Economic,
Emotional Utilization
and Adequacy of Adaptabilit
Environmen in the Common y of Public
tal Aspects Residenti Areas Amenities
of the al Unit inside the outside the
Background characteristics Building Features Building building
Sex of the respondent
Male 40.9 3.7 13.7 16.9
Female 41.1 3.9 13.5 17.6

Marital status of the


respondent
Married 41.0 3.8 13.2 17.1
Single 41.0 3.9 14.5 17.8

Occupation of the
respondent
Private/NGO 40.8 3.8 13.8 17.6
Government 40.3 3.7 13.2 16.8
Self employed 42.3 4.1 13.8 17.2

Age of respondent
29 and below 40.6 3.8 14.4 17.7
30-39 41.2 3.8 13.8 18.4
40 and above 40.9 3.8 12.9 16.3

Number of household
member
1-3 40.2 3.8 13.8 16.8
4-6 39.9 3.6 12.8 16.6
7-9 40.6 3.8 13.4 17.6

Total household Income


29,000 and below 41.0 3.9 13.5 17.0
30,000-39,000 41.3 3.9 13.8 18.5
40,000 and above 42.4 3.2 13.6 17.0

Educational attainment of
the respondent
High school and below 40.8 3.9 13.7 16.4
College graduate 41.2 3.8 13.5 17.5
Post-graduate 40.0 3.4 13.7 17.3

79 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Place of origin of the
respondent
Locally born 40.5 3.6 13.8 17.1
Migrant from the province 41.7 4.0 13.2 17.5

Order of occupancy
First 41.6 3.9 13.8 17.5
Otherwise 38.4 3.4 12.9 16.3

Tenure status *
Own 41.8 3.8 14.3 17.6
Rental/caretaker 38.8 3.4 13.2 16.6
Rent to own 42.9 4.6 12.0 17.3

Length of stay in MRB * * *


1-5 42.9 4.1 13.8 18.4
5-9 40.0 3.5 13.3 15.8
10 and above 36.4 3.3 13.2 15.8

Building unit location *


Ground floor 43.8 4.0 14.7 19.4
Second floor 40.8 3.6 13.5 17.2
Third floor 40.2 3.8 12.6 16.3
Fourth floor 38.1 3.7 13.8 15.6

Total 40.9 3.8 13.5 17.2


N of Cases 90.0 90.0 90.0 89.0

Note: * Significant at p < 0.05

Table 9 Discussions

Table 9 is a cross-tabulation result of the final question found in the survey

questionnaires by asking the respondents their overall “Feeling of Satisfaction” and

by type of MRB initiated sectors. Results shows that there is no significant difference

across the three sectors but majority of the all respondents (65.6%) answered

GOOD on the four level belief question namely; Excellent, Good, Fair and Poor.

80 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Overall perceptions in terms of feeling of satisfaction * Types Cross-tabulation

Types

Private public NGO Total

Overall perceptions in terms of Excellent Count 2 1 5 8

feeling of satisfaction % within Types 6.7% 3.3% 16.7% 8.9%

% of Total 2.2% 1.1% 5.6% 8.9%

Good Count 23 17 19 59

% within Types 76.7% 56.7% 63.3% 65.6%

% of Total 25.6% 18.9% 21.1% 65.6%

Fair Count 5 12 6 23

% within Types 16.7% 40.0% 20.0% 25.6%

% of Total 5.6% 13.3% 6.7% 25.6%

Total Count 30 30 30 90

% within Types 100.0% 100.0% 100.0% 100.0%

% of Total 33.3% 33.3% 33.3% 100.0%

Chi-Square Tests

Asymp. Sig. (2-

Value df sided)

Pearson Chi-Square 7.938a 4 .094

Likelihood Ratio 7.648 4 .105

Linear-by-Linear Association .208 1 .648

N of Valid Cases 90

a. 3 cells (33.3%) have expected count less than 5. The minimum expected count is 2.67.

81 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
VI. SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

Findings and Recommendations

This study had compared the profile of residents in three types of

housing development initiatives and differentiated their level of satisfaction and

perception of functionality across the three types. Results show the

characteristics of the respondents are different across the three types of housing

development. For example, among the young, single, working in private

organization, locally born and college graduate, living in a privately-initiated

housing unit is more common than that of residing in housing initiated by the

government or non-government organizations. Planners have to consider new

emerging unit buyers- the singles.

Overall, the level of satisfaction in terms of safety, security, sense of

community, privacy, maintenance, quality, prestige, location from workplace

aspects of the MRB units do not significantly differ across the three sectors.

In terms of comfort to their unit, NGO-initiated units expressed

extreme satisfaction compared with those initiated by both private and public.

Developers belonging to this group have to evaluate the thermal and indoor air

quality of their MRB housing designs; physical feature evidence is something to

be confirmed on ground for further study because they all have the similar

ceiling heights and have window opening in their units.

82 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Majority of the respondents said that they are satisfied with their monthly

amortization and /or rental fees. However, significantly higher proportion of

respondents living in NGO-initiated housing unit expressed extreme satisfaction

on the affordability of their unit compared with the initiatives of private and

public sectors. This is understandable since residents living in NGO-initiated

housing have taken part in the construction through “sweat equity”. Learning

from this experience, the author believes that developers from both private and

public can adopt this system where profits come only as second priority and

taking consideration the challenge of the UN call to have a “housing for all”, this

method of lowering down the cost is highly prescribed.

With regards to adequacy of living spaces, there are more respondents living

in public-initiated housing units who are slightly satisfied but there are more

respondents from NGO-initiated units who expressed extreme satisfaction on

this aspect compared with the other two types, considering that they have a

smaller area of their residential unit. I think this is something to think about, why

a smaller area of living spaces is perceived adequate? An interesting issue to be

studied further.

When it comes to vertical access to their unit by stairs, NGO-initiated

housing are extremely satisfied compared to private and public types. The

83 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
author observed that this may be due to an open planning type that resulted a

conducive, well ventilated and naturally lighted staircase.

Regarding to laundry, there is slightly higher proportion of those living in

privately-initiated housing units who are satisfied with their laundry area relative

to those living in public or NGO initiated housing. This is due to some residential

units that had been converted to commercial unit in the private-initiated housing

that offers laundry business, especially those units in the ground level areas.

For storage, NGO-initiated housing provided a common storage area

near to their building and this make sense that they are extremely satisfied

compare to private and public initiated housing that have limited common areas

inside their MRB housing compound.

For entrance and exit gates, green yard spaces and perimeter fencing,

public-initiated housing seem to have lower satisfaction rate. In their efforts to

provide housing to a wider masses of Filipinos the government thru National

Housing Authority has sacrificed some basic housing consideration such as the

three indicators mentioned in favor of the cost of housing. The author’s

interview with them said ”the cost of housing is the main and top priority of the

agency”13. Public housing policy will benefit from this findings and infer on how

to improve future MRB housing projects thereby making more public customer

satisfied.

13
Author’s Interview with NHA TSG personnel

84 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
Finally, multi-purpose area which is the last five indicators for the

dimension of adaptability has received the highest dissatisfaction among the

respondents. This result seems to refute what we often see in some brochures

made by developers claiming to have complete amenities in their housing

complex.

Conclusions:

Therefore, going back to my hypotheses

1. “There are notable differences in the factors affecting their perception of

functionality and level of satisfaction among residents living in Public,

Private and NGO initiated MRB Housing of their residential units.” More

than half of the indicators measured by this study supports the

hypothesis 1 statement.

2. Also, this study agrees to Hypothesis 2 statement that “Residents living

in MRB housing are generally satisfied.”

With these, it can be concluded , that the level of satisfaction varies in

terms of type of MRB housing sectors that a person lives in. Residents of MRB

units initiated by NGO have higher satisfaction in terms of comfort, living spaces,

homeowners’ association management, utilization of stairs inside the building

and adaptability of yard and fencing outside the building. Meanwhile, MRB

initiated by private developers have an edge when it comes to residents’

85 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
satisfaction in terms of utilization of the laundry and storage areas, and

adaptability of the entrance/exit gates, parking and multi-function hall.

Consistent to their thrust, affordability seems to be a selling point of public-

initiated MRB housing development.

Vll. REFERENCES:

1. Randolph, William…et al.(Editors) Refereed papers presented at the 4th


Australasian Housing Researchers Conference, Sydney,(2010)

2. Ogu, V.I (2002). Urban Residential Satisfaction and The Planning Implications in a
Developing World Context: The Example of Benin City, Nigeria, International
Planning Studies,(2002).

3. Potter, James …et al. Residents' Perceptions of Housing and the Quality of Life in
Schuyler, Nebraska. 1996.

4.Koebel, C Theodore…et al. Resident Satisfaction Survey - Roanoke Housing


Authority, 1998. Prepared by the Center for Housing Research Virginia Tech.1999.

5. Varady, D.P. and Preiser, W.F.E. (1998). Scattered-Site Public Housing and Housing
Satisfaction: Implications for the New Public Housing Program, Journal of American
Planning Association, 6(2): 189-207.

6. Jaafar, Mastura; Hasan, Noor Liza; Mohamad, Osman; Ramayah,T. “The


Determinants of Housing Satisfaction Level: A Study on Residential Develoment
Project by PENANG DEVELOPMENT CORPORATION “ Universiti Sains Malaysia

http://www.fppsm.utm.my/download/doc_view/73-the-determinants-of-housing-
satisfaction-level-a-study-on-residential-development-project-by-penang.html

7.Maureen E. Austin. Resident perspectives of the open space conservation


subdivision in Hamburg Township, Michigan,2000
http://nrs.fs.fed.us/pubs/jrnl/2004/nc_2004_austin_001.pdf

86 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
8.Joongsub Kim and Kaplan Rachel. Physical and Psychological factors in Sense of
Community.
http://www.mendeley.com/research/physical-psychological-factors-sense-
community-new-urbanist-kentlands-nearby-orchard-village/

9. Habitat for Humanity Philippines.


http://www.habitat.org.ph/site/index.php?option=banner&mode=view&id=5

10. Jiboye, AD.The correlates of public housing satisfaction in Lagos, Nigeria.


2010
www.academicjournals.org/jgrp/PDF/pdf2010/Feb/Jiboye.pdf

11. Chandler, Robert…et at. Building Type basics for Housing/ Goody, Clancy and
Associates. John Wiley and Sons, Inc. New Jersey. 2005.

12. Apolo, Jose T, Subdivision and Condominium laws and Issuances.NBS.


Mandaluyong City, Philippines. 2004.

13. Wang,David and Groat, Linda. Architectural Research Methods. John Wiley and
Sons, Inc. Canada. 2002

14. Tannerfeldt, Goran and Ljung, Per. More Urban Less Poor, an introduction to
urban development and Management. Earthscan. UK and USA. 2008.

15. Building Issues. SIDA and LCHS. Lund University, Lund, Sweden.

87 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
VIII. APPENDICES

1. Sample Questionnaire

SURVEY QUESTIONNAIRE
University of the Philippines SURVEY FORM
COLLEGE OF ARCHITECTURE This questionnaire is for the study of Dimensions of Residents’ Perception and
Diliman, Quezon City Satisfaction of Living in MRB Housing. Please answer all the questions by putting a
check on the appropriate answer box and number according to your
corresponding choice on the blank line. The information you answered will be used
as a data for a thesis in Master of Architecture degree. In accordance with the
“ethics in research”, your answer will be treated very CONFIDENTIALLY.

A.RESPONDENT FAMILY AND SOCIO-ECONOMIC PROFILE:


Respondent’s Name: Optional
(Owner of the Unit)
1.Gender of the Respondent 2.Marital Status of the Respondent

Male Female Married Single


c c c c
o
3.Occupation o
of the Respondent 4.Ageo Bracket of Respondento
Private 60 and above
c c
Gov’t co 40-59
c
o
co NGO co 30-39
co Self-employment co 29 and below
o o
5. No. of household living

6.Combined Monthly Income 7. Educational Attainment of the Respondent

50,000 and above Graduate/Post-Graduate


c c
40,000-49,000 College Graduate
c
o c
o
30,000-39,000 Vocational/Trade
c co
o High School Graduate
c 29,000 and below
o
co
c Elementary
o
o
7. Place of Origin of the Respondent o
Locally born 8. If Respondent is the First Occupant/Tenant?
c Migrant from the Province Yes No
co Other country c c
co o o
o
10. Tenure Status
Own
c c Rental c Others please specify
o o o
11. Time in MRB housing 12. Building Unit Location of the Respondent

Ground Floor
c 15 years and above c
2nd Floor
c 10-14 years
o c
o
3rd Floor
co
c 5-9 years
o
c 4th Floor
o
c 1-5 years
o c
o
5th Floor & above
o o

88 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
B.SURVEY PROPER
MRB Housing Development Type: (please check one)
Private Public NGO

B.1. Aspect of the Building: Satisfaction in terms of the dimension of acceptability (“katanggap-
tanggap”)
1 2 3 4 5
Extremely Slightly Neither Slightly Extremely
dissatisfied dissatisfied satisfied nor satisfied satisfied
dissatisfied
_______1. Safety (Natural disaster)
_______2. Security (Burglars and other bad elements)
_______3. Sense of Community (Belonging or “Samahan”)
_______4. Comfort (Thermal and Indoor Air Quality)
_______5. Privacy (Noise consideration)
_______6. Affordability (Monthly amortization/Rental Fee)
_______7. Maintenance (Building and Surroundings)
_______8. Quality (Building features)
_______9. Prestige (Self-respect)
_______10. Location from workplace (Access to)
_______11. Home Owners Association Mgt (Services)
B.2 Functionality of Living Spaces: Perception in terms of the dimension of Adequacy (“sapat”)
1 2 3 4 5
Extremely Slightly Neither Slightly Extremely
dissatisfied dissatisfied satisfied nor satisfied satisfied
dissatisfied
_______12. Living Spaces (unit) including Living, Dining, Kitchen and Sleeping areas
B.3 Common areas in the building: Perception in terms of the dimension of utilization (“gamit na
gamit”)
1 2 3 4 5
Extremely Slightly Neither Slightly Extremely
dissatisfied dissatisfied satisfied nor satisfied satisfied
dissatisfied
_______13. Hallways
_______14. Entrance/Exit Gates
_______15. Stairs
_______16. Laundry area
_______17. Storage area
B.4 Outside amenities in the building: Functionality in terms of the dimension of adaptability
(Flexible)
1 2 3 4 5
Extremely Slightly Neither Slightly Extremely
dissatisfied dissatisfied satisfied nor satisfied satisfied
dissatisfied
_______18. Green Yard Space
_______19. Parking
_______20. Perimeter Fencing
_______21. Multi-Function Area
What is your overall perception in terms of “ Feeling of Satisfaction” of living in MRB housing?

c Excellent c Good c
Fair
c
Poor

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89 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011
2. Key Informant Guide Question

Guide Questions

Key Informant Interview: Representative from the Home Owner’s Association

1. When did this MRB built?


_______________________________________
2. Do you have homeowners association?
_______________________________________
3. If yes, How often do you hold your board meeting? general membership meeting?
_______________________________________
4. How long have you been a president?
_______________________________________
5. What successful programs have you implemented?
_______________________________________
_______________________________________
6. Are the members responsive to the programs?
_______________________________________
7. How much is your monthly dues?
_______________________________________
8. How many percent are the paying members?
_______________________________________
9. How many registered members?
_______________________________________
10. When is your maintenance schedule?
_______________________________________
11. What is the average unit floor area?
_______________________________________
12. Are your common areas in good condition?
______________________________________
13. Are your amenities been used well?
_______________________________________
14. What are the strengths of MRB housing?
_______________________________________
_______________________________________
15. What are the weaknesses of MRB housing?
_______________________________________
______________________________________

90 Inside Out of Vertical Living: Dimensions of Residents’ Perception and Satisfaction of Living in MRB Housing
Lemuel Jim P. Alvaro, M. Architecture, College of Architecture University of the Philippines Diliman. 2011

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