Maytag Dry Medb835d Service Manual

L-91
Multimedia
Enhanced
SERVICE MANUAL
WHIRLPOOL & MAYTAG
9.2 CU. FT. STEAM DRYER
WED9500E*, WGD9500E* MEDB955F*, MGDB955F*
*All Colors & Versions
W10881701
FORWARD
This Whirlpool Service Manual, (Part No. W10881701), provides the In-Home Service Professional with
service information for the “WHIRLPOOL & MAYTAG 9.2 CU. FT. STEAM DRYER.”
The Wiring Diagram used in this Service Manual is typical and should be used for training purposes
only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the dryer.
For specific operating and installation information on the model being serviced, refer to the “Use and
Care Guide” or “Installation Instructions” provided with the dryer.
GOALS AND OBJECTIVES

The goal of this Service Manual is to provide information that will enable the In-Home Service
Professional to properly diagnose malfunctions and repair the “WHIRLPOOL & MAYTAG 9.2 CU. FT.
STEAM DRYER.”
The objectives of this Service Manual are to:

• Understand and follow proper safety precautions.
• Successfully troubleshoot and diagnose malfunctions.
• Successfully perform necessary repairs.
• Successfully return the washer to its proper operational status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our

products by anyone other than authorized In-Home Service Professionals.
Copyright © 2016, Whirlpool Corporation, Benton Harbor, MI 49022

ii n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer
TABLE OF CONTENTS
WHIRLPOOL & MAYTAG 9.2 CU. FT. STEAM DRYER

SECTION 1 — GENERAL INFORMATION
WASHER SAFETY..................................................................................................................................1-2
GENERAL INFORMATION....................................................................................................................1-3
MODEL & SERIAL NUMBER LABEL LOCATION....................................................................................1-4
TECH SHEET LOCATION........................................................................................................................1-4
MODEL AND SERIAL NUMBER NOMENCLATURE...............................................................................1-5
PRODUCT SPECIFICATIONS.................................................................................................................1-6
SECTION 2 — DIAGNOSTICS & TROUBLESHOOTING

WHIRLPOOL CONTROL PANEL.............................................................................................................2-2
MAYTAG CONTROL PANEL...................................................................................................................2-3
DIAGNOSTIC GUIDE.............................................................................................................................2-4
SERVICE DIAGNOSTIC MODE..............................................................................................................2-4
ACTIVATING SERVICE DIAGNOSTIC MODE.........................................................................................2-4
KEY ACTIVATION & ENCODER TEST.....................................................................................................2-5
SERVICE TEST MODE...........................................................................................................................2-5
SERVICE TEST MODE CHART...............................................................................................................2-5
SOFTWARE VERSION DISPLAY.............................................................................................................2-7
FAULT/ERROR CODES..........................................................................................................................2-7
EXITING SERVICE DIAGNOSTIC MODE................................................................................................2-7
CUSTOMER FAULT/ERROR CODES CHART...........................................................................................2-7
SERVICE FAULT/ERROR CODES CHART................................................................................................2-8
TROUBLESHOOTING GUIDE..............................................................................................................2-10
NOTES................................................................................................................................................2-12
SECTION 3 — COMPONENT TESTING

COMPONENT TESTING: SAFETY INFORMATION.................................................................................3-2
COMPONENT LOCATIONS...................................................................................................................3-3
WIRING DIAGRAM - ELECTRIC............................................................................................................3-4
WIRING DIAGRAM - GAS.....................................................................................................................3-5
COMPONENT TESTING........................................................................................................................3-6
TEST #1: ACU POWER CHECK...............................................................................................................3-6
ACU BOARD / CONNECTORS & PINOUTS............................................................................................3-7
TEST #2: SUPPLY CONNECTIONS.........................................................................................................3-8
TEST #3: MOTOR CIRCUIT..................................................................................................................3-10
TEST #4: HEAT SYSTEM......................................................................................................................3-12
TEST #4A: THERMISTORS...................................................................................................................3-14
TEST #4B: THERMAL FUSE.................................................................................................................3-15
TEST #4C: THERMAL CUTOFF.............................................................................................................3-15
TEST #4D: GAS VALVE........................................................................................................................3-16
TEST #5: MOISTURE SENSOR.............................................................................................................3-17
TEST #5A: ADJUSTING CUSTOMER-FOCUSED DRYNESS LEVEL........................................................3-18
TEST #6: BUTTONS AND INDICATORS...............................................................................................3-19
TEST #7: DOOR SWITCH.....................................................................................................................3-20
TEST #8: DRUM LED...........................................................................................................................3-21
TEST #9: WATER VALVE......................................................................................................................3-22
TEST #10: SERVICE LEDS....................................................................................................................3-23
NOTES................................................................................................................................................3-24
Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n iii

SECTION 4 — COMPONENT ACCESS
COMPONENT LOCATIONS...................................................................................................................4-2
REMOVING THE DOOR ASSEMBLY*....................................................................................................4-3
REMOVING THE TOP PANEL*..............................................................................................................4-4
REMOVING THE USER INTERFACE*.....................................................................................................4-4
REMOVING THE APPLIANCE CONTROL UNIT (ACU)*.........................................................................4.5
REMOVING THE FRONT PANEL & DOOR SWITCH*.............................................................................4-6
REMOVING THE DRUM LIGHT*...........................................................................................................4-7
REMOVING THE MOISTURE SENSOR*................................................................................................4-7
REMOVING THE BELT, DRUM, AND ROLLERS*....................................................................................4-8
REMOVING THE DRIVE MOTOR*......................................................................................................4-10
REMOVING THE THERMAL FUSE & OUTLET THERMISTOR (ELECTRIC)*..........................................4-11
REMOVING THE HEATER ELEMENT (ELECTRIC)*...............................................................................4-12
REMOVING THE HIGH LIMIT THERMOSTAT & THERMAL CUTOFF (ELECTRIC)*...............................4-12
REMOVING THE IGNITOR, FLAME SENSOR (GAS)............................................................................4-13
REMOVING THE HIGH-LIMIT THERMOSTAT & THERMAL CUTOFF (GAS).........................................4-13
REMOVING THE GAS BURNER ASSEMBLY COILS (GAS)....................................................................4-15
REMOVING THE WATER VALVE*.......................................................................................................4-16
* Video Available Look for this ICON throughout Section 4
PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover)
iv n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

GENERAL INFORMATION
Section 1:
General Information
This section provides general safety, parts, and information for

the “Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer.”
Dryer Safety
General Info
Model/Serial Number Location
Tech Sheet Location
Model & Serial Number Nomenclature
Product Specifications
Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 1-1

GENERAL INFORMATION
Dryer Safety
Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
You can be killed or seriously injured if you don't immediately
follow instructions.
WARNING
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
1-2 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

GENERAL INFORMATION
General Info
> INTRODUCTION
The new Whirlpool and Maytag Steam Dryers represents
industry-leading innovation with Advanced Moisture Sensing
Additional features include 9.2 cu. ft. capacity, Stainless Steel
Drum, Intuitive Touch Controls with Memory, Customized
using three sensors to track moisture and temperature, Fabric Care, and a Steam Refresh Cycle that releases wrinkles
adapting drying times to end the cycle at just the right time. and reduces odors without rewashing.
NEW COMPONENTS
Sleek Under Glass User Interface — the Whirlpool dryer features a new sleek under glass capacitive touch user interface that
asks “what’s being dried” followed by “how you want to dry.” First select a cycle from the “What to Dry” (Casuals, Jeans, Towels,
Delicates, ActiveWear, and Bulky Sheets) and then select the “How to Dry” (Normal, Gentle, Sanitize, Quick, Timed Dry, Steam
Refresh). This new and improved input will help the customer achieve the best combination cycle available for the type of items
being dried.

What to Dry How to Dry
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Extra Large 9.2 cu. ft. Capacity Drum — Our largest dryer Advanced Moisture Sensing — now using up to four (4)
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opening available, the Whirlpool and Maytag dryers have
extra large drum capacity of 9.2 cu.ft. The drum’s stainless
an moisture sensors to track moisture more accurately. Two
moisture sensors in the front of the dryer, located on the lint
steel construction presents a smooth surface that helps deliver screen outlet grill, (see Figure 3 below) and on Maytag models,
ultimate gentleness, cradling clothes as they tumble. two moisture sensors in the back of the dryer, located on the
rear bulkhead, (circled in Figure 2).
Figure 2 - Extra Large Capacity Basket Figure 3 - Moisture Sensors
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GENERAL INFORMATION
Model & Serial Number Location
Model & Serial Number

Label Location
Figure 3 - Model / Serial Number
Tech Sheet Location

Tech Sheet Location (Under CCU)
(Whirlpool) Beneath Top Panel
(Maytag) Beneath Console
CCU
Figure 4 - Tech Sheet Location

GENERAL INFORMATION
Model & Serial Number Nomenclature
MODEL NUMBER W E D 9500 E W 0
INTERNATIONAL SALES OR
MARKETING CHANNEL
BRAND
W = Whirlpool; M = Maytag
ACCESS
E = Electric Dryer; G = Gas Dryer
PRODUCT
W = Washer; D = Dryer
FEATURE SET
9500 = Whirlpool 9.2 Cu. Ft.
B955 = Maytag 9.2 Cu. Ft.
YEAR OF INTRODUCTION
E = 2015; F = 2016
COLOR CODE
W = White; C = Chrome Shadow
ENGINEERING CHANGE
0 = Basic Release; 1 = First Revision
SERIAL NUMBER M 4 25 10000
PRODUCTION SITE
M = MARION, OH
YEAR OF PRODUCTION
4 = 2014; 5 = 2015
WEEK OF PRODUCTION
PRODUCT SEQUENCE NUMBER

GENERAL INFORMATION
Product Specifications
ELECTRICAL
Fuel Type (Electric) : 240 VAC, 60 Hz, 30 Amp Service
Fuel Type (Gas) : 120 VAC, 60 Hz, 15-20 Amp Service
PRIMARY FEATURES
Capacity : 9.2 cu. ft.
Control Panel : (Whirlpool) Front / Capacitive Touch / Electronic
(Maytag) Rear Panel / Capacitive Touch / Cycle Select Knob
Drum Material : Stainless Steel
Drum Design : Quad Baffles
Door Style : Side Swing, Reversible, Window
Interior Light : Yes
Energy Star® Qualified : Yes
Steam : Yes
Cycles (Whirlpool) : (What to Dry)
Mixed, Casuals, Jeans, Towels, Delicates, ActiveWear, Bulky/Sheets
(How to Dry)
Normal, Gentle, Sanitize, Quick, Timed Dry, Steam Refresh
Temperatures : (5) Air Only, Extra Low, Low, Medium, High
Dryness Levels : (4) Less, Low, Medium, More
Lint Filter Indicator : Yes
Automatic Dry Control : Yes
EcoBoost™ Energy Saver Yes
Cycle Time Remaining : Yes
Advanced Moisture Sensor : Yes
Sound Package : Yes
INSTALLATION CONSIDERATIONS
Venting Direction : 4-Way (Left, Right, Bottom, Rear)
Maximum Vent Length : 64 ft.
OPTIONS
Audio Level : Change the sounds from low, medium, high, or off
End of Cycle Signal : Sound when cycle is complete
Damp Dry Signal : Sound when load is damp, but not completely dry
Eco Boost™ : Use a slightly lower heat level to increase energy savings
Static Reduce : Introduces a small amount of moisture to reduce static
Wrinkle Shield™ with Steam : Adds up to 150 minutes of periodic tumbling to reduce wrinkling
DIMENSIONS
Height : 41 3/8” (105.1 cm)
Width : 29” (73.66 cm)
Depth : 33 1/2” (85.1 cm)
Depth with door open : 57 5/8” (146.4 cm)
Gross Weight : 191 lbs. (86.64 kg)

DIAGNOSTICS & TROUBLESHOOTING
Section 2:
Diagnostics &
Troubleshooting
This section provides diagnostic, fault codes, and
troubleshooting information for the “Whirlpool & Maytag 9.2
Cu. Ft. Steam Dryer.”
Whirlpool Control Panel
Maytag Control Panel
Diagnostic Guide
Service Diagnostic Mode
Activating Service Diagnostic Mode
Key Activation & Encoder Test
Service Test Mode
Software Version Display
Exiting Service Diagnostic Mode
Fault/Error Codes
Customer Fault/Error Codes
Service Fault/Error Codes
Troubleshooting Guide
Notes

Whirlpool Control Panel (features and appearances may vary between models)
WHIRLPOOL CONTROL PANEL (features and appearances may vary between models)
3$*(
Pressing each “HOW TO DRY”
Pressing each “WHAT TO DRY” button button turns off each corresponding
POWER button: press once to turn off turns off each corresponding indicator. indicator. Pressing “Normal” also turns START/PAUSE button: press once
indicator. Press twice to exit service Pressing “Bulky/Sheets” also turns off off the seven-segment display and the to turn off indicator (also turns
diagnostic mode and return to the light ring LEDs. “Check Lint” display. off “Control” indicator).
standby mode.

FOR SERVICE TECHNICIAN’S USE ONLY
Option buttons: press each Press each modifier button Option buttons: press each Timed Dry Adjust “–” or “+”
For Service Technician Use Only
button once to turn off once to turn off its respective button once to turn off button: press once to turn off
its respective indicator. display segment. its respective indicator. its respective indicator.
Figure 1 - Key Activation & Encoder Test for Service Diagnostic Mode
DO NOT REMOVE OR DESTROY

Maytag Control Panel (features and appearances may vary between models)
MAYTAG CONTROL PANEL (features and appearances may vary between models)
3$*(
Timed Dry Adjust “–” button:
press once to turn off the
seven-segment display.
POWER button: press once to turn Rotating the cycle selector knob Timed Dry Adjust “+” button:
off indicator. Press twice to exit turns off each corresponding cycle press once to turn off the
service diagnostic mode and return indicator. (Features and status LEDs.
to standby mode. appearances vary between models).
FOR SERVICE TECHNICIAN’SDIAGNOSTICS
START/PAUSE button: Press each modifier button Option buttons: press each
press once to turn once to turn off its respective button once to turn off
off indicator. display segment. its respective indicator.
Figure 1a - Key Activation & Encoder Test for Service Diagnostic Mode, Maytag Models


USE ONLY & TROUBLESHOOTING
Make sure there is power at the wall outlet. and verify all inputs to the machine control
Make sure control lock is not enabled. electronics. You may want to do a quick and
overall checkup of the dryer with these tests
Has a household
DIAGNOSTICS
fuse blown or circuit breaker
& TROUBLESHOOTING
before going to specific troubleshooting tests.
tripped? Was a regular fuse used? Inform
customer that a time-delay Forfuse Service
is required.Technician Use Only
ACTIVATING SERVICE DIAGNOSTIC MODE
Diagnostic
Is dryer vent Guideproperly installed and clear
Within 8 seconds,
• Press and Release the 1st selected button,
Before servicing, check the following:
of lint or obstructions? 1. •Be sure
Press andthe dryer
Release theis 2nd inselected
standby mode
button,
Make sure there is power at the wall outlet.
All tests/checks
Make sure control lock should be made with a
is not enabled.
(plugged
• Press in andwith
Releasealltheindicators
3rd selectedoff). button;
tripped? Was 2. •Select Repeatany this 3three
button(3) sequence
buttons 2 more times.
(except
HasVOM (volt-ohm-milliammeter)
a household fuse blown or circuit breaker or DVM
a regular fuse used? Inform customer that a time-delay 3. If this test mode has been entered successfully, all
(digital-voltmeter)
fuse is required. having a sensitivity of POWER) indicatorsand on the follow
console the
willsteps below,forusing
be illuminated 5 seconds
Is20,000
dryer vent1 per
properlyvolt DC
installed or
andgreater.
clear of lint or thewill same
with “888”
sound.
buttons
showing
If there
(remember
in
are
the
no
three-digit
saved fault
the buttons
display
codes,
and
all
and
a tone
indicators
obstructions? theonorder that the buttons
the console will turn off, andwereonly thepressed):
seven segment

AllResistance checks
tests/checks should mustwith
be made beamade with
VOM (volt- display will remain on.
ohm-milliammeter) or DVM (digital-voltmeter) having a
dryer unplugged or volt
power Within
NOTE:8The seconds,
DC ordisconnected. Service Diagnostic mode will time out after
sensitivity of 20,000 Ω per greater.
Resistance checks must be made with dryer unplugged or • Press
10 minutes and Release
of user inactivity,theor1stshut selected
down if AC powerbutton,is
IMPORTANT:
power disconnected. Avoid using large removed from the dryer.
diameter Avoid probes • Press andActivation Release the 2nd selected button,
IMPORTANT: usingwhen checking
large diameter harness
probes when Unsuccessful
checking
connectors harnessasconnectors
the probes as the may
probesdamage
may damage If•entry Press and Release
into diagnostic mode isthe 3rd selected
unsuccessful, button;
refer to the
the connectors upon insertion. following indications and actions:
the connectors
Check all harnesses andupon insertion.
connections before replacing • Repeat
Indication thisof3the
1: None button sequence
indicators or display2turnmore on. times.

components. Look for connectors not fully seated, broken
orCheck
loose wiresall harnesses
and terminals, and connections
pin insertion, or wires not
3. If this
Action: Selecttest mode has been entered
any cycle.
pressed into connectors far enough to engage metal barbs.
before replacing components. Look for
¾successfully,
¾ If indicators come allon,
indicators
try to change onthethe console
function
three buttons used to activate the diagnostic test mode. If
for the
A potential cause of a control not functioning is corrosion
orconnectors
contaminationnot fully seated,
on connections. Use anbroken
ohmmeter or to willanybebutton illuminated
is unable tofor change5 seconds
the function, with “”is
something
faulty with the button, and it will not be possible to enter
check
loose for wires
continuity
andacross suspected connections.
terminals, pin insertion, showing
the diagnosticin the three-digit
mode display
using that button. andthe
Replace a tone
user
Service
or wires Diagnostic
not pressedMode into connectors will sound.
interface and If there
housing are
assembly. no saved fault codes,
¾¾ If no indicators come on after selecting the cycle, go to
These fartests
enough to engage
allow service personnelmetalto test barbs.
and verify all inputs allTESTindicators
#1, ACU Power on theCheck,console
page 3-6.will turn off,
to the machine control electronics. You may want to do a quick Indication
and A
and only2: the Consoleseven segment
indicators display
begin flashing will
immediately.
potential
overall checkupcause
to specific troubleshooting tests.
of
of the dryer a control
with thesenot
tests before going
remain on.
Action: If console indicators begin flashing on and off
functioning is corrosion or contamination on immediately, replace the user interface.
Activating
connections. Service
Use anDiagnostic
ohmmeter toMode NOTE: The
check for Activation with Service
Saved FaultDiagnostic
Codes mode will time
1. Be sure the dryer is in standby mode (plugged in with all
continuity across suspected connections. out after 10 minutes of user inactivity,
If there is a saved fault code, it will be
Review the Fault/Error Codes table on page 2-8 for the
flashing in the or shut
display.
indicators off).
2. Select any three (3) buttons (except POWER) and follow
down if ACprocedure.
recommended power isIf there removed from
is no saved thecode,
fault dryer.
“888” will be displayed.
the steps below, using the same buttons (remember the
buttons and the order that the buttons were pressed):
SERVICE DIAGNOSTIC MENU TABLE

Button Press Function Behavior
1st Button - Momentary press - Activates Key Activation
& Encoder Test
- Press and hold for 5 secs. - Exits Service Diagnostics
2nd Button - Momentary press - Activates Service Test Mode
- Press and hold for 5 secs. - Software Version Display
3rd Button - Momentary press - Displays Next Error Code
- Press and hold for 5 secs. - Clears the Error Codes
•
• See
See“Activating ServiceDiagnostic
“Activating Service DiagnosticMode”
Mode”toto activate
activate these
these buttons.
buttons. Make
Make suresure
all ofallstep
of step 3 is complete
3 is complete beforebefore
activation.
activation.
KEY ACTIVATION & ENCODER TEST SERVICE TEST MODE
NOTE: The Service Diagnostic mode must be activated before NOTE: The Service Diagnostic mode must be activated before
entering the Key Activation & Encoder Test; see procedure on entering Service Test Mode; see procedure on page 2-4.
page 2-4. NOTE: If, at any point, the user presses the POWER button or
Active Fault Code Display In Key Activation & Encoder Test opens the door during Service Test Mode, the dryer exits to
If the display begins flashing while in the Key Activation & standby mode.
Encoder Test, it is displaying an active fault code. Active fault NOTE: Door must be closed to perform test. Dryer must be
codes are codes that are currently detected. Only one active cool before test to run correctly.
fault code can be displayed at a time. Active Fault Code Display in Service Test Mode
Entry Procedure If the display begins flashing while in Service Test Mode, it is
Press and release the 1st button used to activate Service displaying an active fault code. Active fault codes are codes
Diagnostic mode. The following test will be available: that are currently detected. Only one active fault code can be
displayed at a time.
DIAGNOSTIC: Key Activation & Encoder Test Entry Procedure
Pressing each button will turn off its corresponding indicator(s) To enter Service Test Mode, press and release the 2nd button
or display segment and sound a beep (see figure 1 & 2, pages used to activate the Service Diagnostic mode. All LEDs (except
2-2 and 2-3.) for POWER) turn off, “888” is displayed for 2 seconds, and the
Rotating the cycle selector knob (on some models) turns off START button begins to flash.
each corresponding cycle indicator. PERFORM ALL TESTS: Press and release the START button to
NOTE: A second press of the POWER button while in Key run ALL tests indicated in the chart below and on page 2-6.
Activation & Encoder Test mode exits the Service Diagnostic VOLTAGE AND WATER SYSTEM-ONLY TESTS: Press and hold
mode and returns the dryer to standby mode. the START button for 5 seconds after step 3 to run only the
¾¾ If indicators do not turn off and beep after pressing buttons voltage and water system tests.
and rotating the cycle selector knob (on some models), go Exit Procedure
to TEST #6: Buttons and Indicators, page 3-19.
Exit Procedure When the test is complete, press the POWER button to exit
Service Test Mode and return to standby mode.
To exit Key Activation & Encoder Test, press the POWER button
once or twice (depending on diagnostic procedure) or press and
hold the first button used to activate Service Diagnostic mode.
SERVICE TEST MODE CHART
Step # Action Component User Interface Response
1 User enters Service Test Mode Display shows “888” for 2 seconds. All LEDs (except for
through Service Diagnostics. POWER) are off, and the START button is flashing.
2 Press and release START to Motor On The display will show “----” until the voltage is available
begin the L2 Voltage Check. at the UI.
If the START is pressed again or pressed and held before
L2 voltage is available, a tone will sound 3 times.
3 L2 Voltage Check completes. Motor On If electric (Fuel = Electric): The UI will report findings
Vrms_L2 and Fuel are published Heater(s) On per the “Electric Dryer Results Display” section where L2
to the UI. Voltage is available, L1 Voltage is not available, Heater
L1 Voltage Check starts Voltage is not available, and Airflow is not available.
automatically. If gas (Fuel = Gas): The display will continue to show
“----”.
If START is pressed again or pressed and held before L1
voltage is available, a tone will sound 3 times.
4 L1 Voltage Check completes. Motor On If electric (Fuel = Electric): The UI will report findings
Vrms_L1 and Heater_Voltage Heater(s) On/Off per the “Electric Dryer Results Display” section where
are published to the UI. L2 Voltage is available, L1 Voltage is available, Heater
Check for Warm Machine begins Voltage is available, and Airflow is not available.
automatically. Airflow begins If gas (Fuel = Gas): The UI will report findings per the
detection algorithm: Status_ “Gas Dryer Results Display” section where Heater Voltage
Airflow = 3 (Detecting). is available and Airflow is not available.
Press and hold START to jump to If a “Detecting Airflow” indicator is present, it is displayed
Step 8 and start the Steam Test. on the UI.
Continued on next page...

Step # Action Component User Interface Response
5 Check for Warm Machine Motor On UI continues to display as in Step 4.
completes. Heater(s) On
Load Mass for Airflow begins
automatically.
Press and hold START to jump to
Step 8 and start the Steam Test.
6 Load Mass for Airflow Motor On/Off If electric (Fuel = Electric): The UI will report findings
completes. The update for Heater(s) On/Off per the “Electric Dryer Results Display” section where
Status_Airflow is published to L2 Voltage is available, L1 Voltage is available, Heater
the UI. Voltage is available, and Airflow is available.
If gas (Fuel = Gas): The UI will report findings per the
“Gas Dryer Results Display” section where Heater Voltage
is available and Airflow is available.
If a “Detecting Airflow” LED is present, it is turned off.
If a “Good Airflow” LED is present, it also displays when
the Status_Airflow = 0.
If a “Check Vent” LED is present, it also displays when the
Status_Airflow = 2.
7 Service Loads Test Complete. Motor Off UI & Status LEDs continue to display as in step 6.
Heater(s) Off “START” is flashing to start the Steam Test.
8 Pressing START begins Display show “h2o” when test is running.
STEAM_TEST.
9 Steam Test begins. Water Valve On If applicable, UI turns on Drum Light LED. Drum light is
Drum Light On turned on for a maximum of 30 seconds.
10 STEAM_TEST complete. Water Valve Off Display goes blank and waits for “ServiceTimeout” or
Drum Light Off pressing of POWER to go to Standby mode.
NOTE: After step 3, press and hold the START button for 5 seconds to jump to the water system test.
Electric dryer performance is optimized for 2-phase, 240 VAC service. If complaint is made regarding electric dryer performance and the L1 to L2 voltage is ~208
VAC, dryer may be connected to a 3-phase service with reduced wattage that will decrease dryer performance.
Electric Dryer Results Display Gas Dryer Results Display

The frame rate will be 0.5 seconds per frame. This sequence The frame rate will be 0.5 seconds per frame. This sequence
will repeat. The text will be right aligned. will repeat. The text will be right aligned.
Frame 1: L2 Frame 1: Htr
Frame 2: When the voltage is available to the UI, it will display Frame 2: When the voltage is available to the UI, it will display
it without illuminating the colon (range 0 to 200). it without illuminating the colon (range 0 to 200).
Frame 3: L1 Frame 3: Air
Frame 4: When the voltage is available to the UI, it will display Frame 4: See “Airflow Display Section”.
it without illuminating the colon (range 0 to 200). When the voltage or airflow is not yet available to the UI, the
Frame 5: Htr display will show “---”.
Frame 6: When the voltage is available to the UI, it will display Airflow Display:
it without illuminating the colon (range 0 to 200). Value Setting
Frame 7: Air 0 Airflow not bad
Frame 8: See “Airflow Display Section”. 1 Cannot detect
When the voltage or airflow is not yet available to the UI, the 2 Airflow bad; check vent
display will show “---”.
3 (Default) Detecting
If the result is not yet available, it will be displayed as “---”.
Status_Airflow = 0 will be displayed as: “000”.

SOFTWARE VERSION DISPLAY Advancing Through Saved Fault/Error Codes
NOTE: The Software Version Display mode will time out after Procedure for advancing through saved fault codes:
10 minutes of user inactivity and return to standby mode.
Press and release  beep tone  second most
Entry Procedure the 3rd button used recent fault code is
to activate Service displayed
To enter Software Version Display, press and hold the 2nd Diagnostics
button used to activate the Service Diagnostic mode for 5
seconds. Upon entry, the display will automatically cycle Repeat  beep tone  third most recent
through the following information: fault code is
• UI software revision code (U: major revision number, U: displayed
minor revision number, U: test revision number) Repeat  beep tone  fourth most recent
• UI GEE revision code (b: major revision number, b: minor fault code is
revision number, b: test revision number) displayed
• UI touch parameters revision code (o: major revision Repeat  beep tone  fifth most recent
number, o: minor revision number, o: test revision number) fault code is
• UI audio software revision code (A: major revision number, displayed
A: minor revision number, A: test revision number) . . . . .
• ACU software revision code (C: major revision number, C: . . . . .
minor revision number, C: test revision number)
. . . . .
• ACU GEE revision code (h: major revision number, h: minor
revision number, h: test revision number) Repeat  triple beep  no additional fault
• ACU cycle designer revision code (d: major revision codes are stored--
number, d: minor revision number, d: test revision number) back to the most
recent fault code
Exit Procedure
Pressing the POWER button will exit Software Version Display
and return dryer to standby mode. Clearing Fault Codes
To clear stored fault codes, enter Service Diagnostic mode.
Then press and hold the 3rd button used to enter Service
Diagnostic mode for 5 seconds. Once the stored fault codes
FAULT/ERROR CODES are successfully erased, the seven segment display will show
Refer to customer fault/error codes below and service fault/ “888” and a beep will sound.
error codes on page 2-8.
Fault/Error Code Display Method
Fault codes are displayed by alternately showing F# and E#. All
EXITING SERVICE DIAGNOSTIC MODE
fault codes have an F# and an E#. The F# indicates the suspect Use either of the two methods below to exit diagnostic mode.
System/Category. The E# indicates the suspect Component • Pressing and holding the 1st button used to activate
system. the Service Diagnostic mode for 5 seconds.
Up to eight Fault/Error codes may be stored. When the oldest • Pressing the POWER button once or twice, depending
fault code is displayed, additional presses of the 3rd button on diagnostic procedure.
will result in a triple beep, then display of the most recent fault
code. If each press of the 3rd button results in a triple beep
and the display shows “888”, no saved fault codes are present.
Customer Fault/Error Codes

Code Description Explanation and Recommended Procedure
PF Power Failure PF indicates that a power failure occurred while the dryer was running.
Press START to continue the cycle, or press POWER to clear the display.
AF Restricted Airflow AF indicates low airflow that may affect dryer performance. Confirm that airflow
system is not blocked. Check lint screen, exhaust duct, exhaust fan.
L2 Low Line Voltage L2 indicates low L2 voltage (less than 30 V) is detected at the ACU.
• Refer to Fault/Error Code “F4E4”, page 2-9, for recommended procedure.
Service Fault/Error Codes on next page...

WARNING
Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

Indicates an ACU problem.
F1E1 Motor Relay Stuck On
• Replace the ACU.
Incorrect Controller Verify that the part numbers of the ACU and the User Interface are correct for the
F1E3 Installed (on electric dryer model displaying the fault/error code. Replace the ACU and/or UI that does not
models only) match.
Parameter Memory ACU parameter file missing: replace the ACU.
F1E5 Invalid
Indicates a stuck button (depressed for over 20 seconds). This fault code will ONLY
User Interface (UI)
F2E1 appear when in the service diagnostic mode. See TEST #6: Buttons and Indicators,
Stuck Button page 3-19.
User Interface (UI) Indicates a UI and ACU model ID parameter mismatch caused by replacement of
F2E3 Mismatch either the UI or ACU with an incorrect part number.
UI Software Error: Replace the User Interface.
F2E4 Incompatible
Parameter File
UI Software Error: Replace the User Interface.
F2E5 Parameter Memory
Invalid
Indicates that the exhaust thermistor is open or shorted. If the temperature drops
Exhaust Thermistor below 18° F (> 50k ohms), the exhaust thermistor is open. If the temperature is
F3E1 Open/Shorted above 250° F (< 500 ohms), the exhaust thermistor has shorted. May occur if the J14
connector is not plugged into the ACU. See TEST #4a: Thermistors, page 3-14.
Moisture Sensor Open/ Indicates the moisture sensor strip is open or shorted. This fault code will only appear
F3E2 Shorted when in the service diagnostic mode. See TEST #5: Moisture Sensor, page 3-17.
Indicates that the inlet thermistor is open or shorted. If the temperature drops below
Inlet Thermistor Open/
F3E3 18° F (> 245k ohms), the inlet thermistor is open. If the temperature is above 391° F (<
Shorted 328 ohms), the inlet thermistor has shorted. See TEST #4a: Thermistors, page 3-14.
Rear Moisture Sensor Indicates the rear moisture sensor strip is open or shorted. This fault code will only
F3E7 Open/Shorted (Maytag appear when in the service diagnostic mode. See TEST #5: Moisture Sensor, page 3-17.
Models Only)
Indicates no voltage detected at the heater relay.
Heater 1 Failure or
F4E1 • Unplug dryer or disconnect power and check that the wires are plugged into the
Connector Problem
heater element(s) and the relay(s) on the ACU.

Continued from page 2-8
Heater 2 Failure or Indicates no voltage detected at the heater relay.
F4E2 Connector Problem (on • Unplug dryer or disconnect power and check that the wires are plugged into the
electric models only) heater element(s) and the relay(s) on the ACU.
Indicates low airflow that may affect dryer performance.
F4E3 Restricted Airflow • Confirm that airflow system is not blocked; check lint screen, exhaust duct, and
exhaust fan.
Indicates low L2 voltage (less than 50 V) is detected at the CCU.
• Check to see if a household fuse has blown or a circuit breaker has tripped.
L2 Line Voltage Error • Confirm the power cord is properly installed and plugged into the power outlet.
F4E4 (on electric models
only) • Unplug dryer or disconnect power and check the relay connections on the ACU.
• Gas Models Only: Unplug dryer or disconnect power and check the J14 connection
on the ACU (harness loopback on pins 4 & 5).
Indicates that the temperature threshold of the dryer has been exceeded. This
excessive temperature is usually an indicator of poor airflow and is most likely caused
F4E5 High Limit by an exhaust restriction or failure of a component that drives airflow such as the
blower wheel.
Communication between the ACU and UI has not been detected.
F6E2 Communications Error • Unplug dryer or disconnect power.
UI Cannot Hear ACU
• Check the harness continuity and connections between the ACU and UI.
• Check AC and DC supplies. See TEST #1: ACU Power Check, page 3-6.
Communication Error
F6E3 ACU Cannot Hear UI • Replace the User Interface.
• Replace the ACU.

NOTE: Always check for error codes first (page 2-8 and 2-9)
Problem Possible Cause Checks & Tests

Won’t Power Up No power to dryer. Check power at outlet, check circuit breaker, fuses, or junction
• No operation box connections.
• No keypad Control Lock feature is enabled. Press and hold STEAM REFRESH for 3 seconds.
response Connection problem between AC See Test #2: Supply Connections, page 3-8.
• No LEDs or display plug and dryer.
Connection problem between ACU Check connections and harness continuity between ACU and UI.
and UI.
Power supplies not present at See Test #1: ACU Power Check, page 3-6.
machine electronics.
User Interface problem. See Test #6: Buttons & Indicators, page 3-19.
Will Not Start Cycle Door not fully closed or striking the Be sure the door is completely closed, then press and hold the
(No response when door latch. START button.
START button is
pressed.) Control Lock feature is enabled. Press and hold STEAM REFRESH for 3 seconds.
Door Switch problem. See Test #7: Door Switch, page 3-20.
Drive Belt problem. See Test #3: Motor Circuit, page 3-10.
Thermal Fuse / Motor Problem See Test #3: Motor Circuit, page 3-10.
ACU problem. See Test #1: ACU Power Check, page 3-6.
Will Not Shut Off Poor airflow. Check lint screen and exhaust vent. Clean if necessary.
When Expected
Check the Power/Cancel or Start/ Perform Key Activation & Encoder Test.
Pause button.
Moisture Sensor problem. See Test #5: Moisture Sensor, page 3-17.
Thermistor problem. See Test #4a: Thermistors, page 3-14.
Console Won’t Accept User selected invalid option. Refer customer to “Use and Care Guide”.
Selections
Control Lock feature is enabled. Press and hold STEAM REFRESH for 3 seconds.
Drum Will Not Spin Drive Belt problem. See Test #3: Motor Circuit, page 3-10.
Thermal Fuse. See Test #4b: Thermal Fuse, page 3-15.
Door switch problem. See Test #7: Door Switch, page 3-20.
Motor problem. See Test #3: Motor Circuit, page 3-10.
Will Not Heat Check Installation. Verify proper dryer installation.
Check for L1 and L2. Perform ACU L1 and L2 tests under Service Test Mode.
Heater system malfunction or open See Test #4: Heat System, page 3-12
heater coil.

Continued from page 2-10
Problem Possible Cause Checks & Tests

Heats in Air Cycle Heater coil shorted. See Test #4: Heat System, page 3-12.
Heater relay shorted. See Test #4: Heat System, page 3-12.
Heater system problem. See Test #4: Heat System, page 3-12.
Shuts Off Before Dryness or Dry Level setting for Increase Dryness or Dry Level setting for one or more auto
Clothes Are Dry auto cycles. cycles.
Lint screens full. Clean if necessary. Refer customer to “Use and Care Guide”.
Heater vent clogged. Clean if necessary. Refer customer to “Use and Care Guide”.
Moisture Sensor problem. See Test #5: Moisture Sensor, page 3-17.
Adjust Customer Focused Dryness See Test #5a: Adjusting Customer-Focused Dryness Level, page
Level. 3-18.
Water Valve Not Steam cycle not selected. Refer customer to “Use and Care Guide”.
Dispensing (on some
models) No water to valve. Verify water supply is turned on.
(Water valve No water from valve. See Test #9: Water Valve, page 3-22.
is activated
intermittently during
the steam cycle.)
Water Leaking From Residue buildup on water nozzle Unscrew nozzle and clean if necessary.
Dryer (on some opening.
models)
(Too much water
being dispensed
during steam cycles.)

Notes

COMPONENT TESTING
Section 3:
Component Testing
This section provides a wiring diagram, control board

specifications, testing procedures and strip circuits for the
“Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer.”
Testing: Safety Information
Component Locations
Wiring Diagram - Electrical
Wiring Diagram - Gas
Component Testing
TEST #1: ACU Power Check
TEST #2: Supply Connections
TEST #3: Motor Circuit
TEST #4: Heating System
TEST #4a: Thermistors
TEST #4b: Thermal Fuse
TEST #4c: Thermal Cut-Off
TEST #4d: Gas Valve (Gas Dryer)
TEST #5: Moisture Sensor
TEST #5a: Adjusting Customer-Focused Dryness Level
TEST #6: Buttons and Indicators
TEST #7: Door Switch
TEST #8: Drum LED
TEST #9: Water Valve
TEST #10: Service LEDs
Notes

COMPONENT TESTING
DANGER WARNING
Electrical Shock Hazard Electrical Shock Hazard

Only authorized technicians should perform Disconnect power before servicing.
diagnostic voltage measurements.
After performing voltage measurements, Failure to do so can result in death or
disconnect power before servicing.
electrical shock.
Failure to follow these instructions can result in
death or electrical shock.
Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:
Verify the controls are in the off position so that the appliance does not start when energized.
Allow enough space to perform the voltage measurements without obstructions.
Keep other people a safe distance away from the appliance to prevent potential injury.
Always use the proper testing equipment.
After voltage measurements, always disconnect power before servicing.
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. Most people begin to feel an ESD discharge at approximately
3000V. It takes as little as 10V to destroy, damage, or weaken the main control assembly. The new
main control assembly may appear to work well after repair is finished, but a malfunction may occur
at a later date due to ESD stress.
Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted
metal in the appliance
-OR-

Touch your finger repeatedly to a green ground connection point or unpainted metal in the
appliance.
Before removing the part from its package, touch the anti-static bag to a green ground
connection point or unpainted metal in the appliance.
Avoid touching electronic parts or terminal contacts; handle electronic control assembly by
edges only.
When repackaging main control assembly in anti-static bag, observe above instructions.
IMPORTANT SAFETY NOTICE — “For Technicians only”

This service data sheet is intended for use by persons having electrical, electronic, and mechanical
experience and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property damage. The
manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any
kind arising from the use of this data sheet.

COMPONENT TESTING
COMPONENT LOCATIONS
COMPONENT LOCATIONS - WHIRLPOOL (FIGURE 1)
• ACU
• User Interface (UI)
• Inlet Thermistor (Gas)
Drum Light
Assembly
• Water Nozzle
• Water Valve
• Thermal Cut-off
• Inlet Thermistor (Electric)
• High Limit Thermostat
Door Switch • Heater Assembly
(Location may vary
between models)
• Motor Assembly FOR SERVICE TECHNICIAN’S USE ONLY

• Thermal Fuse
• Outlet Thermistor
• Moisture Sensor Strips NOTE: Refer to Figure 10b, page 17,
COMPONENT LOCATIONS for gas dryer component
Figure 16 - Component locations. NOTE: locations.
Refer to Figure 2, page 3-13,
for gas dryer component locations.
COMPONENT LOCATIONS - MAYTAG (FIGURE 2)
Contacts • ACU (beneath console)
Function 1M 2M 3M 5M 6M
Start
Run
Drum Light = Contacts closed

Assembly
Centrifugal Switch (Motor) • Water Nozzle
• Water Valve
• Thermal Cut-off
Lt. Blue White
Door Switch Green-Yellow
• Heater Assembly
(Location may vary
between models)
Red Red-White
Black
White
Light Blue
White Light Blue
Gas Valve, Gas Dryer Pluggable Drive Motor Switch
• Motor Assembly
3$*(
• Thermal Fuse DO NOT REMOVE OR DESTROY
(rear sensor strips not on all models) for gas dryer component locations.
Figure 16 - Component locations. Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 3-3
Contacts
1M 2M 3M 5M 6M
Figure
Figure 14
14 -- Wiring
Wiring Diagram,
Diagram, Electric
Electric
COMPONENT TESTING
WIRING DIAGRAM - ELECTRIC
Line 1
Line 2
Neutral
Electrostaticdischarge
NT: Electrostatic maycause
dischargemay machinecontrol
damagetotomachine
causedamage electronics.See
controlelectronics. page11 for
Seepage information.
ESD information.
for ESD

TANT:
lectrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information.
NT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information.
Neutral
Line 1
WIRING DIAGRAM - GAS
Figure 14 - Wiring Diagram, Electric
50-500 Ω
MOV
1400 ± 70 Ω 570 ± 28.5 Ω
1300 ± 65 Ω

COMPONENT TESTING
COMPONENT TESTING
Plug in dryer or reconnect power. Press POWER. If the
DANGER ACU comes up (i.e., the green LED in the center of the
ACU flashes and then stays lit after boot-up is complete),
there may be a problem with the user interface.
2. Unplug dryer or disconnect power.
3. Check for appropriate line voltages at the outlet: 240 VAC
(electric 2-phase), 208 VAC (electric 3-phase), or 120 VAC
(gas).
Electrical Shock Hazard ¾¾ If line voltage is present, go to step 4.
¾¾ If line voltage is not present, check for tripped circuit
Only authorized technicians should perform breaker or blown household fuse. If CB (circuit breaker)
diagnostic voltage measurements. is not tripped, have customer check with qualified
After performing voltage measurements, electrician.
disconnect power before servicing. 4. Remove console to access the machine electronics.
Failure to follow these instructions can result in 5. ACU VAC – With voltmeter set to AC, connect black probe
death or electrical shock. to ACU J8-3 (N) and red probe to J9-2 (L1). (See Figure 1,
page 3-7.) Plug in dryer or reconnect power.
¾¾ If 120 VAC is present, unplug dryer or disconnect
Component Testing power and go to step 6.
¾¾ If 120 VAC is not present, unplug dryer or disconnect
TESTING DRYER COMPONENTS FROM THE power and perform TEST #2: Supply Connections, page
CONTROL 3-8.
Before testing any of the components, perform the following 6. ACU +5 VDC – With voltmeter set to DC, unplug connector
checks: J2 from the ACU and connect black probe to ACU J2-3
• The most common cause for mis-diagnosed control (ground) and red probe to J2-1 (+5 VDC). Plug in dryer or
failure is poor connections. Therefore, disconnecting, reconnect power.
inspecting and reconnecting wires will be necessary ¾¾ If +5 VDC is present, go to step 9.
throughout test procedures. ¾¾ If +5 VDC is not present, go to step 7.
• All tests/checks should be made with a VOM or DVM 7. Unplug dryer or disconnect power. Unplug J14 from the
having a sensitivity of 20,000 ohms-per-volt DC, or ACU. Plug in dryer or reconnect power and repeat step 6.
greater. ¾¾ If +5 VDC returns, one of the thermistors has shorted.
• Check all connections before replacing components, To diagnose thermistors, see TEST #4a, page 3-14.
looking for broken or loose wires, failed terminals, or ¾¾ If +5 VDC is not present, go to step 8.
wires not pressed into connectors far enough.
8. Unplug dryer or disconnect power. Reconnect J14 to
• Voltage checks must be made with all connectors the ACU and unplug J2 from the ACU. Plug in dryer or
attached to the boards. reconnect power and repeat step 6. Perform voltage
• IMPORTANT: Resistance checks must be made with check inside header J2 on ACU, between pins 1 & 3—DO
power cord unplugged or power disconnected, and NOT SHORT PINS TOGETHER.
with wiring harness or connectors disconnected from ¾¾ If +5 VDC is still missing, unplug dryer or disconnect
the control. power and replace the ACU.
The testing procedures in this section may require the use ¾¾ If +5 VDC returns, unplug dryer or disconnect power
of needle probes to measure voltage. Failure to use needle and check harnesses and connections between the ACU
probes will damage the connectors. and user interface (UI). If acceptable, replace the UI.
10. Reassemble all parts and panels.
TEST #1: ACU Power Check 11. Perform steps under “Service Test Mode”, page 2-5, to
verify repair.
This test is used to determine if power is present at the
machine control electronics. This test assumes that proper
voltage is present at the outlet. Continue to next page for ACU board diagram
1. Verify that the green LED on the ACU is lit when the dryer and ACU connectors & pinouts
is turned on.
NOTE: It is important to verify that the ACU is not in
“Hibernate” mode. If the user interface is working
correctly, it will “wake up” the ACU after powering up. To
verify, unplug dryer or disconnect power for 60 seconds.

J14-6 R/W OUTLET THERMISTOR J14-3 R/W OUTLET THERMISTOR
J23 – REAR MOISTURE SENSOR

COMPONENT TESTING
(on some models)
For Service Technician Use Only J23-1
J23-2
Y/R
YEL
MOISTURE SENSOR
MOISTURE SENSOR
ACU BOARD (FIGURE 1)
J23
(on some
J9 J13 models)
Heater Relay #1 L1 – BLK Motor Relay
(Gas & Elect.)
Heater (E) – VLT

Heater (G) – RED K2
Heater Relay #2 K1
(Elect. Only) J2
K3
L1 – BLK
Heater – VLT J8
J6 J14
Figure
ACU 2 - ACU Connectors
CONNECTOR PIN-OUTS & Pinouts
CONNECTOR J2 CONNECTOR J9
(User Interface) (Motor, L1)
J2-1 (BLK) +5 VDC, (UI) J9-1 (LT BLU) Motor
J2-2 (BLU) DATA, (UI) J9-2 (BLK) L1
J2-3 (YEL) 5V GND, (UI)
CONNECTOR J13
CONNECTOR J6 (Moisture Sensor)
(Drum LED) J13-1 (BLK) Front Moisture Sensor
J5-1 (RED) Drum LED J13-2 (RED) Front Moisture Sensor Return
J5-2 (BLK) Drum LED
J5-3 CONNECTOR J14
J5-4 (Thermistors)
J14-1 (RED) Inlet Thermistor Return
CONNECTOR J8 J14-2 (RED) Inlet Thermistor
(Water Valve, Door Switch, Neutral) J14-3 (R/W) Outlet Thermistor
J8-1 (RED) Water Valve (on some models) J14-4 (BLK) Model (Gas)
J8-2 (G/Y) Chassis GND J14-5 (BLK) Model Return (Gas)
J8-3 (WHT) Neutral J14-6 (R/W) Outlet Thermistor Return
J8-4 (TAN) Door Switch
J8-5 Open CONNECTOR J23
(Rear Moisture Sensor-on some models)
J23-1 (Y/R) Rear Moisture Sensor
J23-2 (YEL) Rear Moisture Sensor Return

¾ If +5VDC is still missing, unplug dryer or ¾ When this is found, go to step 5.
disconnect power and replace the CCU. ¾ If neither of the plug terminals have
COMPONENT
¾ TESTING
If +5VDC returns, unplug dryer or continuity with the left-most contact of the
disconnect power and For check
Service harnesses Technician terminal
Use block,
Only replace the power cord and
and connections between the CCU and user retest dryer.
interface (UI). WARNING If acceptable, replace the UI. Power Cord Terminal Block
8. CCU +12VDC – with voltmeter set to DC, L1
N Plug
connect black probe to CCU P5-3 (ground)
and red probe to P5-8 (+12VDC). Plug in
dryer or reconnect power.
¾ If +12VDC is present, go to step 9.
¾ If +12VDC
Disconnect poweris not present,
before servicing.unplug dryer
COM
or disconnect
Replace all parts andpower FORand
panels replace
SERVICE
before operating.theTECHNICIAN’S
CCU. USE ONLY
9. Unplug
Failure to do so dryercan or disconnect
result in death orpower. FigureFigure 4a - Plug-to-terminal
2 - Plug-to-terminal connections forconnections
electric dryer.
electrical shock.
10. Reassemble all parts and panels. 5. Access the machine for electricwithout
electronics dryer.disconnecting any
TEST #2: Supply Connections wiring to Power Cord
the ACU. Terminal Block
11. Perform steps under “Install Diagnostics”, 6.5.
This test assumes that proper voltage is present With Access
N an ohmmeter,
Plugthe machine electronics
L1 between
check for continuity without
the L1
page 6, to verify repair. disconnecting
terminal of the plug any
(found wiring
in stepto4) the
and CCU.
J9-2 (black wire)
at the outlet, and for U.S. installations, a visual on the ACU.
TEST #2: Supply Connections 6.
¾¾ IfWiththere an ohmmeter, check7. for continuity
inspection indicates that the power cord is is continuity, go to step
TEST #2: Supply Connections between
¾¾ If there isthe L1 terminal
no continuity, checkofthatthe plug
wires (found
to the
Thissecurely
test assumes fastened
that properto the terminal
voltage block
is present (electric
at the outlet,
andThis
dryer) test
for U.S. or assumes
wire harness
installations, thatconnection
a visual proper
inspection voltage isthat
present
(gas dryer).
indicates the in step
terminal 4) and
block P9-2
are (black
mechanically
the main wire harness and test the dryer.
wire)
secure. on
If so,the CCU.
replace
power cord is securely fastened to the terminal block (electric
at the
dryer) or wireoutlet,
harness andconnection
a visual(gas inspection
dryer). indicates 7.¾
Check If there is continuity,
for continuity between the goneutral
to step (N) 7.
terminal of
ELECTRIC
that theDRYER DRYER
power(U.S. (U.S. Installations):
cordInstallations):
is securely fastened to the the plug and J8-3 COM wire) on the ACU.
(white
ELECTRIC
1. Unplug dryer or disconnect power. ¾¾ IfIfthere
¾ thereis continuity,
is no continuity,
go to step 8. check that wires to
terminal block.
1. Unplug dryer or disconnect power. ¾¾ Ifthe thereterminal block and
is no continuity, arethemechanically
mechanical secure.
2. Remove
2.U.S. theplate
cover plate from the top ofright Figure
If so, 4areplace
connections - Plug-to-terminal
of thethe wiremain connections
wire
are secure, harness
replace and
the main
Remove Installations:
the cover from the top right corner the
wire harness.for electric dryer.
corner
back of the of dryer.
the back of the
See figure 1. dryer. See figure 3. test the dryer.
1. Unplug dryer or disconnect power. 8. Visually check that ALL connectors are fully inserted into
2. Remove the cover plate from the top right 5.9.7.
theCheck
Access ACU. thefor continuity
machine between
electronics the neutral
without
corner of the back of the dryer. See figure 3. disconnecting (N) terminal
Visually
the UI. any wiring to the ACU. (whiteinto
check that of the
ALL plug
connectors and areP8-3
fully inserted wire)
10.on
6. With theanCCU.
Reassemble ohmmeter,
all parts andcheck panels.for continuity
Remove
Screw
11.¾
Plug
between If there
in the L1isterminal
dryer or continuity,
reconnect power.
of thego plug
to step 8.
(found
12. Perform steps under “Service Test Mode”, page 2-5, to
in step
¾verifyIf4)there
and is
repair. J9-2no (black
continuity, wire)and on thetheACU.mechanical
Cover Plate ¾ connections of
If there is continuity, go to step 7. the wire are secure, replace
Remove Screw the main wire harness.
ELECTRIC
¾ If thereDRYER (Canadian
is no continuity, Installations):
check that wires to
1.8.
theVisually
Unplug
terminal check
dryer or disconnect
block are that ALL connectors
power.
mechanically secure.are
Cover Plate 2.fully
Remove inserted
the coverinto platethe fromCCU.
the top right corner of the
Figure 1 - Remove the cover plate. Ifback
so,ofreplace
the dryer.the Seemainfigurewire1. harness and
Figure 3 - Remove the cover plate. 3.9.
testVisually
Access thethedryer. check
machine that ALL
electronics connectors
without disconnecting areany
3. With an ohmmeter, check for continuity between the wiring to the ACU.
3. With(N)an
neutral ohmmeter,
terminal check
of the plug forcenter
and the contact on 7. fully
continuity Check inserted into thebetween UI. the neutral
the terminal block. See figure 2. 4. With an for continuity
ohmmeter, check the continuity from L1 and N
between
¾ the
¾ If thereFigure
is no neutral (N)
3 - Remove
continuity, terminal
replace thethecover of the
power plate.
cord plug
and (N)10.plug Reassemble
terminal
terminals of the
of theplugall and
power parts
cord and
J8-3
to the panels.
(white wire)
terminals for L1
andtest thethecenter
dryer. contact on the terminal block. and N on the ACU. See figure 3.
on 11.
the ACU. in dryer or reconnect power.
3. ¾ With
If there anis ohmmeter,
continuity, go to check
step 4. for continuity ¾¾ IfPlugcontinuity exists for both connections, go to step 6.
See figure 4a.
¾
¾ If there is continuity, go to step the8.integrity
4.between
In a similarthe way,neutral
check which (N) terminal
terminal of theofplug
theisblock
plug 12.connections
¾ ¾ IfPerform
an open steps
circuit under
is found, “Install
check Diagnostics”,
of the
¾ If there
connected to is no continuity,
the left-most contact replace
on the the power
terminal
page
If there 6,isharness
of
tonoverify
the power
repair.
continuity,
cord to the harness in the
and
and the
makecenter
a note ofcontact
it. This willon be the terminal
L1 (black wire) inblock.
the ¾ dryer; to the ACU;and and the mechanical
the integrity of the
See cord
wiring figure and
diagram.4a.test the dryer.
See figure 2. power cord itself.
connections of the wire are secure, replace
¾
¾¾ When
If this
there is
is found, go
continuity, to step
go 5.
to step 4.
Canadian Installations:
the main wire harness.
¾¾ If
¾ there of
If neither is the
noplugcontinuity,
terminals have replace the power
continuity with the 1. Unplug dryer or disconnect power.
4. cord
In a similar
left-most and test
contact way,the
of check
thedryer.
terminal whichblock,terminal
replace theof 8. Visually check that ALL connectors are
power cord and retest dryer.
theIfplug 2.inserted
Remove thethecover ACU.plate from the top right
¾ thereis isconnected
continuity, to go theto left-most
step 4. contact fullycorner of
into
the back of the dryer. See figure 3.
on the terminal block and make a note of 9. Visually check that ALL connectors are
3-84.n InWhirlpool
a similar way, check which
in theterminal
wiring of fully
& Maytag 9.2 Cu. Ft. Steam Dryer
it. This will be L1 (black wire) 3.inserted
Accessinto thethe machine
UI.
electronics without
the plug is connected
diagram. See figure 4a. to the left-most contact disconnecting any wiring to the CCU.
on the terminal block and make a note of 10. Reassemble all parts and panels.
Neu
XXX Rev X
4. Access the machine electronics without
xx
4. With an ohmmeter, COM check the continuity disconnecting any wiring to the ACU.
1
J8
from L1 and N plug terminals of the power 5. With an ohmmeter, check COMPONENTfor continuity TESTING
cord toFigure the terminals for L1 and
4b - Plug-to-terminal connections N on the between the neutral (N) terminal of the plug and
ACU. See figure 4b. for electric For Service Technician
dryer. J8-3 (white Use wire)Only on the ACU. The left-hand
side of figure 6 shows
4. Access the machine electronics the position
without of the neutralany
disconnecting
¾ IfPower
continuityCord exists for bothACU connections, terminal
wiring to (N)theon ACU.the power cord plug. Also Wiresee
go toPlug step 6. figure
5. With2,anpageohmmeter, 12. check for continuity between Harness the
J9 neutral (N) terminal of the plug and J8-3 (white wire) on
¾ N Neu
If an open circuit is found, check the integrity
L1 If there is continuity,
1
¾ the ACU. The left-hand sidego to step
of figure 5 shows6. the position
of the connections of the power cord to the of the neutral terminal (N) on the power cord Power
plug. Also
L1 ¾ If there
see figure is no continuity,
1, page 3-7. disconnectCord the
harness in the dryer; harness to the ACU;
¾white
¾ If therewire of the main
is continuity, go to harness
step 6. from the
and the integrity of the power cord itself. ¾¾ If there is no continuity, disconnect the whiteinwire of
power cord at the location illustrated
5. If it is necessary to replace the power figure
the main
Figure 5.5Testharness
-inPower thefrom
continuity
the powerofcord
cord-to-wire theatpower
harness
the location
illustrated figure 4. Test the continuity of the power
cord, remove the retaining clip that secures 5 cordcordneutral connection
neutral wireasas
wire for illustrated
gas
illustrated dryer.
in figurein figure 6.
5. If an open
Date Code YDDD-xx
MADE IN COO
XXXX-XXX
P/N XXXXXX Rev X
the cord to the back panel. DisconnectNeu N

the If circuit
an open circuit
is found, is found,
replace the power replace the
cord. Otherwise, go
cord from the main harness and the ground 4. Accessto stepthe
power 6. machine
cord. Otherwise, electronics
go to without
step 6.
wire from COM the rear panel, then pull outJ8the
1 disconnecting
any wiring to the ACU.
power cord. 5. With an ohmmeter, N check for continuity
Figure 3 - Plug-to-terminal connections for electric dryer
Figure 4bcheck - Plug-to-terminal connectionsare between the Neu
neutral (N) terminal of the plug L1and
6. Visually that ALL connectors L1
COM
5. If it is necessary tofor electric
replace the dryer.
power cord, remove the J8-3 (white wire) on the ACU. The left-hand
fully inserted
retaining clip that into the the
secures ACU.cord to the back panel. side of figure 6 shows the position of the neutral
G N
¾7.Disconnect
If continuity
Visually the cord
check fromfor
exists that the both
main harness
ALL connectors and the
connections,
ground wire from the rear panel, then pull out the power terminal are (N) on the power cord plug.Neu
Masse Also see
fullygoinserted
cord. to step 6.into the UI. figure 2, page 12.
6.
Power Cord G
¾8. Visually
If an check that
open
Reassemble
the ACU.
circuitALL is
all connectors
found,
parts and are fullythe
check
panels. inserted into
integrity ¾ If there is continuity,
Plug go to step
Masse 6.
7.9. of the
Plugcheck
Visually connections
in dryer
that ALL of
or connectors the
reconnect power
arepower.cord to the
fully inserted into ¾ If there is6 no 5 -continuity, disconnect the
harness
the UI. in the dryer; harness to the ACU; FigureFigure - Power Powercord cord terminals,
terminals, gasgas dryer.
dryer.
10. Perform steps under “Service Test Mode”, white wireway, of the main harnessbetween from the
and the integrity
8. Reassemble all parts and of panels.
the power cord itself. 6. In
6. power a similar
In a similar
terminal cord
of the at
check
way, the
plug and
for
check continuity
location
J9-2
forillustrated
(black
continuity
wire) on
the L1
in
the ACU.
9.page
Plug in3,dryerto verify repair.
or reconnect power. between theTest L1 terminal of the of plug and J9-2
5. If it is necessary to replace
10. Perform steps under “Service Test Mode”, page 2-5, to the power figure
¾ ¾ If 5.
there is the
continuity, continuity
go to step 7. the power
GAS
cord, DRYER
repair. (U.S.
verifyremove and Canadian
the retaining clip thatInstallations):
secures (black
¾ ¾ If wire)
cord neutral
there ison the
nowire ACU.
as illustrated
continuity, in figureof6.the
check the continuity
the
1. cordUnplug to thedryer back or panel.
disconnect Disconnect
power. the ¾ IfIfan openis circuit
power
there cord in a
continuity, is found,
similar
5, but for power cord’s L1 wire.
go toreplace
way to that 7.the in figure
stepillustrated
cord from(U.S. thethe main harness and power cord. Otherwise, go to step 6.
GAS2. DRYER
Remove and Canadian
cover fromthe theground
plate Installations): top right ¾ ¾If¾ Ifthere
an open is no circuitcontinuity, check
is found, replace thethe continuity
power cord.
wire
1. from
Unplug
corner the
dryer
of orrear panel,
disconnect then
power.
the back of the dryer. See figure 3.pull out the of the power
Otherwise, cord
replace thein a
mainsimilar
harness. way to that
power
2. Remove cord.
the cover plate from the top right corner of the 7. Visually
illustrated N inthat
check ALL connectors
figure 6, but forarepower fully inserted
cord’sinto
E TECHNICIAN’S
3. Check that
back
6.connected
of
Visually
the USE
dryer.
check
theONLY
See power cord is firmly
figure
that
1.
ALL connectors are
the ACU.
L1 wire.
8. Visually
Neu COM
check that ALL connectors are fully inserted into
L1
3. Check that the power
to the dryer’scord is firmly connected
wire harness. to the L1
fully inserted
dryer’s into the
wire harness. See ACU.
figure 4. ¾ the
If an UI.open circuit is found, replace the power
See figure 5. 9. Reassemble all parts and panels.
inuity
7. Visually check that ALL connectors are cord. G Otherwise, replace the main N harness.
Masse
10. Plug in dryer or reconnect power. Neu
ower fully inserted into the UI. 7. Perform
11. Visually stepscheck underthat ALLTest
“Service connectors
Mode”, pageare 2-5,fully
to
Power Cord G
the 8. Reassemble all parts and panels. inserted into
verify repair. the ACU.
Plug Masse
9. Plug in dryer or reconnect power. 8. Visually check that ALL connectors are fully
Figure into
inserted 6 - Powerthe UI.cord terminals, gas dryer.
10. Perform steps under “Service TestWire Mode”, 6. In a similar way, check for continuity
page 3, to verify repair. Harness between the L1 terminal of the plug and J9-2
L1 3$*( (black wire) on the DO ACU. NOT REMOVE OR DESTROY
GAS DRYER (U.S. and Canadian Installations): Power
1. Unplug dryer or disconnect power.Cord ¾ If there is continuity, go to step 7.
2. Remove the cover plate from the top right ¾ If there is no continuity, check the continuity
corner of the back of the dryer. See figure 3. of the power cord in a similar way to that
Figure Figure
4 - Power5cord-to-wire
- Power cord-to-wire harness
harness connection for gas dryer. illustrated in figure 6, but for power cord’s
5
3. Check that the power
connection for gas dryer. cord is firmly L1 wire.
N connected to the dryer’s wire harness.
Neu 4. Access the machine electronics without ¾ If an open circuit is found, replace the power
See figure 5.
1 disconnecting any wiring to the ACU. cord.
Whirlpool Otherwise,
& Maytag replace
9.2 Cu.the Ft. main
Steamharness.
Dryer n 3-9
J8
5. With an ohmmeter, check for continuity 7. Visually check that ALL connectors are fully
ions between the neutral (N) terminal of the plug and inserted into the ACU.
COMPONENT TESTING
5. Motor Circuit Check - Access the ACU and measure the
WARNING resistance across J8-4 and J9-1.
¾¾ If resistance across J8-4 and J9-1 is in the range of 1 to
6 Ω, the motor circuit is acceptable. Replace the ACU.
¾¾ Otherwise, continue to step 6.
FOR SERVICE TECHNICIAN’S
6. Check the wiring USE ONLY in the path between
and components
these measurement points by referring to the appropriate
wiring diagram (gas or electric) on pages 3-4 or 3-5.
NOTE: To access Check
ALL DRYERS: motor system
the components,
thermal slide the top
9.9.Electrical
Reassemble
Reassemble Shock allHazard
all parts and
parts and panels.
panels. back and removeCheck thermalfuse.
thepanel.
the front fuse.SeeSeeTEST
TEST
Disconnect 10.
power
10. Plug before servicing.
Pluginin dryer
dryer oror reconnect
reconnect power. #4b: Thermal Fuse,
Fuse, page
page 20.
20.
ALL DRYERS: Check the thermal fuse. See TEST #4b: Thermal
Replace all parts and
11. Perform panels
Perform steps before
steps under operating.
under “Service Fuse, Continue
“Service Test Mode”, page 3-15.with stepstep 77 below
below tototest
testthe
theremaining
remaining
11.
page3,
Failure to dopage
so can3,to
to verify
verify repair.
result in repair.
death or components
Continue with step in
7 the
the
below motor
motor
to circuit.
circuit.
test the remaining components
in the7.motor circuit.
electrical shock. 7. Check
Check thethe drive
drive motor.
motor. Slowly
Slowly remove
removethe the
TEST #3:
TEST #3: Motor
Motor Circuit
Circuit 7. Check
drum
drum the drive
belt
belt from
from motor.
the
the Slowly remove pulley,
spring-loaded
spring-loaded the drum
pulley, belt from
gently
gently
the spring-loaded
letting the pulley, gently letting the pulley down.
Thistest
This testwill
will check
check thethe wiring
wiring to
to the
the motor
motor letting
See the1.pulley
figure pulley down.
down. See
See figure
figure 7. 7.
andthe
and themotor
motor itself.
itself. The
The following
following items
items are
are Pulley
partof
ofthis
this motor
motor system:
system: Pulley
TEST #3: Motor
part Circuit
Electric
Electric Gas
Gas
Partof
Part ofMotor
Motor System
System
Dryer Dryer
This test will check the wiring to the motor and theDryer
motor Dryer
Drum
itself. The following belt
items
Drum ü
are part of this motor system:
belt ü ü
ü
Part of MotorDoor
Door switch
switch
System Electric Dryer ü Dryer
ü
Gas ü
ü
Drum belt
Harness/connection
Harness/connection ü üü
ü ü
ü
Door switch
Thermal fuse
Thermal fuse ü üü
ü ü
ü
Drive motor
Harness/connection
Drive motor ü üü
ü ü
ü Drum
Drum
Centrifugal switch
Thermal fuse Centrifugal switch ü üü
ü ü
ü Belt
Belt
Drive motor Machine control electronics
ü
Machine control electronics üü
ü ü
ü
Motor capacitorsNOTE: Refer to strip
(Maytag) ü circuit on page
ü 25 Figure 7 - Slowly remove drum belt.
NOTE: Refer to strip circuit on page 25 Figure
Figure71-- Slowly removedrum
Slowly remove drumbelt.
belt.
to diagnose drive motor. 8. Remove the
to diagnose drive motor. the white connector from the drive
Centrifugal switch ü ü 8. Remove the white connector from the drive motor
1.electronics
Unplug dryer or disconnect power. 8. figure
Remove white connector from the driveswitch.
Machine control1. Unplug dryer orüdisconnect power. ü motor
See switch.
2. See figure
motor switch. See figure 8. 8.
2. Remove console to access the machine Drive Motor Switch
2.electronics.
Remove console to access the machine White Drive Motor Switch
NOTE: Refer to strip circuit on page 3-11 to diagnose the drive
electronics. White
motor. 3. Check for loose, worn, or damaged drum Connector
3. Check for loose, worn, or damaged drum Connector
1. Unplug dryerbelt—repair
or disconnectas necessary.
power.
belt—repair as
thenecessary.
2 62 64 43 3 5 5 1 1
2. Remove console4. Doorto access

Switch machine electronics.
problems can be uncovered
4.by Door
3. Check for loose, worn, Switch
or problems
damaged
following procedure drumundercan be uncovered
belt—repair
TEST #7:as
necessary. by following procedure under TEST #7:
Door Switch, page 22; however, if this was
4. Door SwitchDoor
problems
not Switch,
done, can page
be
theDoor 22; however,
uncovered
following can bybe if this was
following
performed
not
procedure under done,
without the
TEST #7:
applyingfollowing
Switch,
power canpagebe
to thecan performed
3-20;
dryer. Connect
however, if this was not
without done, the
applying following
power to the be Connect
dryer.
performed without applying power to the dryer. Connectwhite
an ohmmeter across ACU J8-3 (neutral,
an ohmmeter an ohmmeter
wire)
across andACUJ8-4 across
J8-3 (door, ACU
tanwhite
(neutral, J8-3wire)
wire). (neutral,
and white
wire)
J8-4 (door, tan wire). and J8-4 (door, tan wire).
¾ With the door properly closed, the ohmmeter
¾¾ With the ¾ doorWith
should theindicate
properly door properly
closed, athe closed,
ohmmeter
closed circuitthe ohmmeter
should
(0–2 1). Figure8 2- -Remove
Remove white
indicate a closed circuit (0–2 Ω). Figure white connector
connector.
should indicate a closed circuit (0–2 1). Figure 8 - Remove white connector.
¾ If not, check harnesses
¾¾ If not, check harnesses and connections between and connections
ACU and ¾door Ifbetween
not, check
switch. IfACU harnesses
good, and doorthe
replace and connections
switch.
door If good,
switch
between ACU and
assembly. replace the door switch assembly.door switch. If good,
replace the door switch assembly.
5. Motor Circuit Check - Access the ACU and
5.measure
Motor the Circuit Check -across
resistance AccessJ8-4 the and
ACUJ9-1.
and
measure the resistance across J8-4 and J9-1.
¾ If resistance across J8-4 and J9-1 is in
¾ Ifthe
resistance
range of across
1 to 6 1, J8-4 theand
motorJ9-1 is in is
circuit
the
3-10 n Whirlpoolacceptable. range of 1
& Maytag Replace to 6 1,
9.2 Cu. Ft. the ACU. Dryer is
theSteammotor circuit
¾ acceptable. Replace
Otherwise, continue to step 6.the ACU.
¾ Otherwise,
6. Check the wiring continue
and to step 6. in the path
components
• Water Nozzle
page 6, to verify repair.
26
• Water Valve
• Thermal Cut-off
TEST #4: Heat System • High Limit Thermostat
Door Switch This test is performed when either FOR SERVICE TECHNICIAN’S
COMPONENT
of the TESTING US • Heater Assembly
(Location may vary
following situations occurs:
Figure 6 - Remove
between models)
white connector.
✓Dryer does not heat
COMPONENT LOCATIONS
9. Remove the bare copper wire terminal from
9. Remove the bare copper wire terminal from pin 5 of black ✓Heat willcapacitor
not shut off
can be removed by disconnecting the capacitor
drivepin 5 of switch.
motor black drive
See motor
figure switch.
3. See figure 7. connector and removing the nut
This test checks the components making up on the capacitor end (see User (U
Int
Main Winding: figure 4).Control
Cycle The capacitor connectors are keyed to facilitate
the heating circuit.
UnitThe
correct (CCU)followingand
connection, items
areare
black on black for the run
Lt. Blue Wire in Back part of this system:
and Bare Copper Wire capacitor and light green and gray for the start capacitor.
Contact both leads to check inductance of capacitors.
Electric
FOR SERVICE Start capacitor
TECHNICIAN’S
Part of Heating System inductance
USE Dryer
ONLYshould be 189–227 μF; run
capacitor inductance should be 22.3–24.7 μF. Proper
Start Harness/connection ü
torque is 9–12 Nm for each.
Winding: 9. Remove
• Motor Assemblythe bare copper wire terminal
Heater relay from ü
Lt. Blue Wire pin 5 ofFuse
• Thermal black drive motor switch.
HeatSee figureassembly
element 9a. ü
in Back and 5 1
• Outlet Thermistor Drum Light
Main
• Moisture Winding:
Sensor Strips Centrifugal switch
Jumper Assembly NOTE: Refer
ü to Figure 10b, page 17,
Bare Copper Blue Wire in Back
Wire Figure 16and
- Component locations. Outlet thermistor for gas dryer
ü component locations.
26 4 3
Bare Copper Wire

Compressor thermistor ü
Machine control electronics ü
Start
Figure 3 - Main and start winding measure points Contacts
Console electronics and housing
ü
Winding:
Figure 7 - Main and start winding measure points. assembly
Blue Wire Function 1M 2M 3M 5M 6M
10. Using10.
figure 3 and
Using the7 strip
figure circuit
stripbelow,
in Back
and the circuitcheck
and on for theStart 5 1
resistance values of the motor’s Bare Main
Copperand Start winding Figure 4 Figure
- Motor
coilspage 20, check
as shown in thefor the resistance
following table. values of 9b Capacitors (some models)
- Motor capacitors.
Wire Auxiliary
26 4 3
theMain
NOTE: motor’s
and Main and Startcoils
Start winding winding
mustcoils as
be checked at
Run
12. Reassemble12.Fan all parts and
Reassemble panels.
all parts and panels.
shown
the motor. in the following table. 13.= Plug in13.
Contacts dryer
closed or reconnect power. power.
Plug in dryer or reconnect
NOTE: Main and Start winding coils must be 14. Perform steps
14.(Motor)
Performunder
steps “Service Test Mode”,
under “Service page 2-5, to
Test Mode”,
Winding Resistance 9aContact Points Centrifugal Switch
checked atinthe
ohms motor. Figure of - Main and
Measurements
start winding measure points.
verify page
repair.
3, to verify repair.
10. Using figure 9a and the strip circuit on
MAINWinding 3.3–3.6
Resistance
pageBlue wire
Contact
25, check in back
for theatresistance
Points pin 4 values of TESTPluggable
#4: HeatDrive System Motor Switch
in ohms of Measurement
the
and motor’s Main and
bare copper wire terminal Start winding coils as Lt. Blue White
Lt. blue wire in back at pin 4
shown This test is performed whenGreen-Yellow
either of the
and barein
removed the
from
copper following
wirepin table.
5 of
terminal black following situations occurs:
MAIN 3.3–3.6
NOTE:
removed Main
drive
from and
pin 5Start
motor winding coils must be
of black
switch ✓Dryer does not heat
checked drive at the switch
motor motor. Red Red-White For internal co
START 2.7–3.0 Lt.Blue wireResistance
blue wire in in back at pinContact
back at pin 4 4 ✓Heat will not shut off
and bare copper wire terminal Points
START 2.7–3.0 Winding
andonbare pin 3copper
Black in ohms
of black wire terminal
drive White
of Measurement This test checks the components making up
Light Blue motor switch Blue wire in back at pinFigure
4 9 -heating
the Component circuit.locations.
The following items are
on pin 3 of black drive
MAINWhite 3.3–3.6
and bare copper wire terminal
Light Blue part of this system:
motor switch removed from pin 5 of black
drive motor switch
Gas Valve, Gas DryerBlue wire in back at pin 4 Figure 5Heating
- Pluggable
Part ofPluggable DriveDrive
System MotorMotor
Electric Switch
Switch Gas
Dryer Dryer
and bare copper wire terminal
¾¾ If the resistance at the motor START is correct, there is an
2.7–3.0 ü ü
Centrifugal Switch (Motor)
Harness/connection
on pin 3 of black drive
open circuit between the motor and ACU. Check and motor switch Heater relay ü ü Ligh
repair the main wiring harness.
¾ If the resistance at the motor is correct, Thermal cut-off Contacts ü ü
¾¾ If the Main or Start windingthere is an open
resistance circuitgreater
is much between the motor
Function 3$*(1M 2M 3M 5M
ü 6M ü
orDOlessNOT REMOVE ORlisted
DESTROY High limit thermostat
than the values andin ACU. Checkabove,
the table and repair the main wiring
replace
the motor. FOR SERVICE TECHNICIAN’S USE ONLY
3$*(harness.
¾ If the Main or Start winding resistance is
Heat elementStart DO NOT REMOVE OR DESTROY
assembly
Gas valve assembly
ü
no
no
ü
11. If the motor has two capacitors attached as shown in Run
figure 4 (Maytag only), performmuch greater or less
the following. than the values listed
Otherwise, Centrifugal switch ü ü
in the table above,
skip to step 12. Remove and check motor capacitors: each replace the motor. Outlet thermistor = Contacts closedü ü
11. If the motor has two capacitors attached Figure 6 - Centrifugal
Inlet thermistor ü
Switch Contacts ü
STRIP CIRCUITS as shown in figure 9b (Maytag only), perform Machine controlCentrifugal
the following. Otherwise, skip to step 12.
electronics
Switch (Motor)
ü ü
Plugg
MOTOR STRIP CIRCUIT

Console electronics and housing
Remove and check motor capacitors: each assembly ü ü
MOTOR CIRCUIT the capacitor connector and removing the
capacitor can be removed by disconnecting Gas supply no ü
L1 DRIVE MOTOR CENTRIFUGAL N
ACU nut on the capacitor end (see figure 9b). The1/3 HP NOTE: On the gas dryer, the inlet thermistor
SWITCH
capacitor connectors are keyed to facilitate MAIN is located at the drum inlet vent. Refer LBUto strip
correct connection, and are black on black circuit on page 25 to diagnose 5M
heater
2M
system.
for the run capacitor and light green and gray3.3-3.6 Ω
BK
J9-2 J9-1 LBU LBU 4M
for the start capacitor. Contact both leads to Dryer does not
RUN CAP.heat: BU N.O. W
Locate the components

23 uF using figures 10a DOOR
K1 check inductance of capacitors.
THERMAL Start capacitor
JUMPER 2.7-3.0 Ω
SWITCH
MOTOR RELAY inductance
FUSE should be 189–227 µF; run and 10b (page 18).
START CAP . To3Maccess6M heater1Msystem
START components, remove the console, top panel,
capacitor inductance should be 22.3–24.7 189 uF
(on some models) See Heater Circuit
µF. Proper torque is 9–12 Nm for each. and front panel.
Figure 7 - Motor Strip Circuit
HEATER (ELECTRIC) Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 3-11
L1 DO NOT REMOVE OR DESTROY 3$*(
ACU L2
HEATER RELAY 1
CENTRIFUGAL SWITCH
K2 V HEATER 1 5M 2M
N.O. COM1 N.C.
COMPONENT TESTING
ELECTRIC DRYER ONLY:
WARNING ü Quick Check: Perform steps under “Service Test Mode”,
page 2-5, to test for L1 and L2 line voltage.
¾¾ If L1 is present, the thermal cutoff is functional.
¾¾ If L2 is present, the centrifugal switch, high limit
thermostat, and the side of the heater connected to
heater relay 1 are functional.
Electrical Shock Hazard 2. Slide the top back, remove the front panel, front
Disconnect power before servicing. bulkhead, and drum to access thermal components.
Replace all parts and panels before operating. 3. Check Heaters—on the ACU, use an ohmmeter to
measure the resistance between the violet wire terminal
Failure to do so can result in death or on heater relay #1 and the violet wire terminal on heater
electrical shock. relay #2.
¾¾ If the resistance is ≤ 50 Ω, go to step 5.
¾¾ If an open circuit is detected, go to step 4.
4. Visually check the wire connections between each relay
and their respective heaters. If the connections look good,
TEST #4: Heat System check for continuity across each heater (violet wire to
center red wire). Refer to strip circuits on page 3-13.
This test is performed when either of the following situations ¾¾ Replace the heater if it is electrically open.
occurs: 5. Check Thermal Cut-off—on the ACU, use an ohmmeter to
ü Dryer does not heat measure continuity between J9-2 (L1) and the black wire
ü Heat will not shut off terminal on heater relay #1. Then, measure continuity
between J9-2 (L1) and the black terminal on heater relay
This test checks the components making up the heating circuit. #2.
The following items are part of this system:
¾¾ If there is continuity, go to step 7.
Part of Heating System Electric Dryer Gas Dryer ¾¾ If an open circuit is detected, go to step 6.
Harness/connection ü ü 6. Visually check the wire connections between each relay
(black wire) and the thermal cut-off. If the connections
Heater relay ü ü look good, check for continuity across the thermal cut-off.
Thermal cut-off ü ü ¾¾ Replace the thermal cut-off if it is electrically open.
High limit thermostat ü ü 7. Check High Limit Thermostat—visually check the wire
connections from the heaters and centrifugal switch to
Heat element assembly ü no the high limit thermostat. If the connections look good,
check for continuity across the high limit thermostat.
Gas valve assembly no ü
¾¾ Replace the high limit thermostat if it is electrically
Centrifugal switch ü ü open.
Outlet thermistor ü ü 8. If no open circuit is detected, remove the J14 connector
from the ACU and measure the outlet thermistor
Inlet thermistor ü ü resistance between J14-3 and J14-6 at the connector.
Machine control electronics ü ü Refer to “Outlet Thermistor Resistance” table on page
3-14, for temperatures and their associated values.
Console electronics ü ü
¾¾ If the resistance corresponds to the temperature, the
Gas supply no ü outlet thermistor is good. Go to step 9.
¾¾ If the thermistor resistance does not agree with the
NOTE: On the gas dryer, the inlet thermistor is located at table, replace the outlet thermistor.
the drum inlet vent. Refer to strip circuits on page 3-13 to 9. If the preceding steps did not correct the problem and L1
diagnose heater system. and L2 were both detected, replace the ACU. If L2 was not
detected, suspect the centrifugal switch before replacing
Dryer does not heat: the ACU.
Locate the components using figures 1 and 2 (page 3-3). To 10. Reassemble all parts and panels.
access heater system components, remove the console, top 11. Plug in dryer or reconnect power.
panel, and front panel.
12. Perform steps under “Service Test Mode”, page 2-5, to
verify repair.

COMPONENT TESTING
GAS DRYER ONLY: relay output(s) on ACU. Unplug dryer or disconnect
1. Verify the gas supply to the dryer is turned on. power. With a voltmeter set to AC, connect voltmeter
to terminals 1 & 2 for heater relay #1. Plug in dryer or
2. Unplug dryer or disconnect power. reconnect power. Measure the voltage across terminals
3. Perform TEST #4c: Thermal Cut-Off on page 3-15. If the 1 & 2 for heater relay #1. If equipped, repeat procedure
thermal cut-off is OK, go to step 4. with heater relay #2.
4. Locate the high limit thermostat (see figure 2, page 3-13). ¾¾ If voltage FORisSERVICE
present (~240TECHNICIAN’S USE ONLY
VAC for electric, ~120 VAC
Measure the continuity through it by connecting the for gas), the relay is open and working normally.
meter probes to the red and black wire terminals. 1. Unplug¾¾ dryer
If little or no voltage
or disconnect power. is present, the relay is closed and Thermal
¾¾ If there is an open circuit, replace both the high limit 2. Slide the heater
top back,is activated.
remove the frontUnplug
panel, dryer or disconnect power Cut-Off
High Limit Thermostat
thermostat and the thermal cut-off. front bulkhead, andandreplace the ACU.
drum to access thermal
¾¾ Otherwise, go to step 5. components.
7. Unplug dryer or disconnect power. Flame
3. Check Heaters—on the ACU, use an
5. Perform TEST #4d: Gas Valve on page 3-16. If the gas valve 8. Reassemble all parts
ohmmeter to measure the resistance between
and panels. Sensor
is OK, go to step 6. 9. Plug
the violet in dryer
wire terminal on or reconnect
heater relay #1 power.
6. If the preceding steps did not correct the problem, and10.the Perform
violet wire terminal
stepsonunder
heater relay #2. Test Mode”, page 2-5, to
“Service
suspect the centrifugal switch before replacing the ACU. ¾ If theverify repair.
resistance is ) 50 1, go to step 5.
7. Reassemble all parts and panels. If an open circuit is detected, go to step 4.
¾
8. Plug in dryer or reconnect power. Inlet Thermistor/High Limit Figure 1 - Thermal components,
Heater
9. Perform steps under “Service Test Mode”, page 2-5, to Thermostat Assembly Element electric dryer, viewed from front.
verify repair. Thermal FOR SERVICE TECHNICIAN’S USE ONLY
Heat will not shut off: FOR SERVICE TECHNICIAN’S USE ONLY Cut-Off
1. Unplug dryer or disconnect power. Thermal
ALL DRYERS: 2. Slide the top back, remove the front panel, High Limit Thermostat
Thermal Fuse
Cut-Off
Outlet
1. Unplug dryer or disconnect power. front bulkhead, and drum to access thermal Thermistor
components. Gas Dryer
2. Remove console to access the machine electronics. 3. Check Heaters—on the ACU, use an
Flame
Sensor Figure 10b - Thermal components,
3. Remove connector J14 from the ACU and measure the
STRIP CIRCUITS
ohmmeter to measure the resistance between
gas dryer, viewed from front.
resistance between J14-3 and J14-6 at the connector. the violet wire terminal on heater relay #1
and the violet wire terminal on heater relay #2. 4. Visually check the wire connections between
Refer to “Outlet Thermistor Resistance” table on page each relay and their respective heaters. If the
¾ If the resistance is ) 50 1, go to step 5.
3-14, for temperatures and their associated values.
MOTOR CIRCUIT
¾¾ If the resistance corresponds to the temperature, the
¾ If an open circuit is detected, go to step 4. connections look good, check for continuity
across each heater (violet wire to center red
L1 DRIVE MOTOR CENTRIFUGAL
outlet thermistor is good. Inlet1/3
Thermistor/High Limit Heater wire). Refer to strip circuit on page 25. N
ACU HP SWITCH
Thermostat Assembly Replace the
¾¾ If the thermistor resistance does not agree with the Thermal Fuse
MAIN
Outlet
Element ¾ LBUheater if it is electrically open.
Thermal Thermistor 5. Check Thermal Cut-off—on the ACU, use
table, replace the outlet thermistor. Cut-Off 5M 2M
3.3-3.6 Ω an ohmmeter to measure continuity between
4.BK Check
J9-2 heater coil(s) for
J9-1a short
LBU to groundLBU(usually inside
4M Electric Dryer
J9-2 (L1) and the black BU wireN.O.
terminalWon heater
the heater box). Repair or replace if necessary. Figure
2 10a - Thermal components,
components, DOOR Outlet
relay #1. Then, measure continuity between J9-2
K1 THERMAL JUMPER Figure 2.7-3.0 -ΩThermal
electric dryer, viewed from front.
Thermal Fuse
(L1) and the SWITCH
black terminal on heater relay #2.
5. Plug in dryer
MOTOR or reconnect power.FUSE
RELAY gas dryer, viewed from front. 3M 6M 1M Thermistor
START ¾ If there is continuity, Gas
go toDryer
step 7.
6. Run an “AIR” only timed dry cycle (no heat). Check heater See Heater Circuit
¾ If an open
Figure circuit is
10b - Thermal detected, go to step 6.
components,
gas dryer, viewed from front.
6. Visually check the wire connections
between
4. Visually each
check therelay (black wire)between
wire connections and the
HEATER (ELECTRIC)
HEATER STRIP CIRCUIT (FIGURE 3)
(ELECTRIC) eachthermal
relay andcut-off. If the connections
their respective heaters. If thelook good,
connections look good, check for continuity
check for continuity across the thermal cut-off.
L1 across each heater (violet wire to center red
Replace L2
ACU wire).¾Refer to stripthe thermal
circuit on pagecut-off
25. if it is
electrically open.
HEATER RELAY 1 Thermal Fuse Outlet CENTRIFUGAL
¾ Replace theSWITCHheater if it is electrically open.
K2 V HEATER 1 Thermistor 7.5MCheck High Limit Thermostat—visually
N.O. COM1 N.C. 5. Check Thermal2M Cut-off—on the ACU, use
an
check the wire connections from the heaters
BK BK
19.6 Ω Electric Dryer See and centrifugal switchcontinuity
ohmmeter to measure
to the high
between
limit
R R-W J9-2 (L1) and the black wire terminal Ron heater
Motorthermostat. If the connections look good,
Figure 10a - Thermal components, relay #1. Then, measure continuity between
Circuitfor continuity across the high limit thermostat.J9-2 check
THERMAL V 19.6 Ω HIGH LIMIT (L1) and the black terminal on heater relay #2.
electric dryer, viewed from front.
N.O. COM2 THERMOSTAT
CUT-OFF K3 HEATER 2 3M
¾ If¾ Replace
there the1M
6Mis continuity, highgo limit
to stepthermostat
7. if it is
HEATER RELAY 2
¾ If an electrically
open circuit open.
is detected, go to step 6.
6. Visually check the wire connections
HEATER (GAS) STRIP CIRCUIT (FIGURE 4) between each relay (black wire) and the
HEATER (GAS) DO NOT REMOVE OR DESTROY
thermal cut-off. If the connections look good,
check for continuity across the thermal cut-off.3$*(
CENTRIFUGAL SWITCH
L1 ACU
R
¾ Replace the thermal cut-off if it is N
R LBU
1V IG IGR electrically open.
IGNITOR 7. Check 5MHigh Limit2M
Thermostat—visually
THERMAL MOV BK 50-500 Ω W
N.C. check
Seethe wire connections from the heaters
CUT-OFF 2 1 3
and centrifugal switch to the high limit
BK R-W BU VALVE 1 Motor
BK R 1400 ± 70 Ω 570 ± 28.5 Ω thermostat. BU W
N.O. COM W Circuit If the connections look good, check
K2 HIGH LIMIT 4 5 for continuity across the high limit thermostat.
HEATER RELAY 1
VALVE 2 3M 6M 1M DOOR
THERMOSTAT 1300 ± 65 Ω W ¾ Replace the high limit thermostat if it is
LBU FS1 FS2 FLAME SWITCH
electrically open.
SENSOR
HEATER GAS VALVE
DO NOT REMOVE OR DESTROY 3$*(
THERMISTORS (INLET/OUTLET)
ACU INLET TEMP THERMISTOR ACU
with the outle
4. Check J14-3 and J14-6 to dryer cabinet flow, and ass
ground. If either pin indicates continuity
to ground (short), replace wiring harness; 1. Unplug dr
COMPONENT TESTING otherwise, proceed to step 5. 2. Remove c
electronics.
For Service Technician
5. If theUse Only
preceding steps did not correct the
problem, replace the ACU. 3. Remove c
WARNING
¾¾ If the resistance is OK, the outlet thermistor is good. measure the
Temperature
Proceed to stepLevels
4. Incorrect – If no error code J14-2 at the
is displayed and the connections
¾¾ If the thermistor resistance to the
does not agreethermistor
with the (electric & ga
aretable,
good,replace
checkthe theoutlet
exhaustthermistor.
temperature value associated re
4. Check J14-3 and J14-6 to
at any or all of the temperaturedryer cabinet
levelsground. If either
in question,
pin indicates continuity to ground (short), replace wiring NOTE: All the
using theotherwise,
Timed Dry cycle.to step 5.
TRIP CIRCUITS harness;
IMPORTANT:
the precedingBe
proceed
sure
didEcoBoost
not correct(iftheavailable)
must be mad
5. If steps problem, replace connector rem
Electrical Shock Hazard is turned
the ACU. OFF before testing.
MOTOR CIRCUIT
Disconnect power before servicing. Temperature Levels Incorrect – If no error code is displayed ¾
1. Remove load from dryer and disconnect
If the resis
L1 andDRIVE
the connections
MOTOR to the thermistor are good, check the
CENTRIFUGAL is good.
N
P
ReplaceACUall parts and panels before operating. external
exhaust vent. value at any or allSWITCH
1/3temperature
HP of the temperature
question, using the Timed Dry cycle.
levels inMAIN ¾ If the therm
Failure to do so can result in death or 2. Plug in dryer or reconnect power. LBU with the ta
electrical shock. IMPORTANT: Be sure EcoBoost (if available) 5M is turned
2M OFF
BK LBU LBU 4M 3. Run
3.3-3.6
before testing. Ω a MIXED + TIMED DRY cycle of
BU N.O. W
J9-2 J9-1
at least load
1. Remove 2 minutes
from dryerin duration and select
and disconnect externala vent. DOORELECT - IN
K1 THERMAL JUMPER 2.7-3.0 Ω
MOTOR RELAY FUSE
temperature
2. Plug in dryer orsetting using
reconnect heat.6M
power.
3M 1M
SWITCH
TEMP.
3. Run
4.STARTa MIXED
Using + TIMED DRY
a calibrated cycle of at
temperature Seeleast 2Circuit
probe,
Heater minutes in °F (°C)
TEST #4a: Thermistors duration and select a temperature setting using heat.
take a temperature measurement in the center
4. Using a calibrated temperature probe, take a temperature 68° (20°)
of the exhaust
measurement outlet.
in the The
center of correct
the exhaust exhaust
outlet. The 77° (25°)
HEATER (ELECTRIC)
NOTE: Refer to strip circuit below to diagnose outlet and inlet
temperature thermistors.
temperatures are as follows:
correct exhaust temperatures are as follows: 86° (30°)
L1 95° (35°)
Outlet (Exhaust) Thermistor ACU EXHAUST TEMPERATURES L2
104° (40°)
HEATER RELAY
The ACU monitors the exhaust temperature 1 the outlet
using CENTRIFUGAL SWITCH
K2 HEATERTEMPERATURE
1 SETTING HEAT TURNS OFF* HEAT TURNS ON 113° (45°)
thermistor, and cycles the heater maintainV
N.O. relay on and off toCOM1 N.C.
(appearance may vary)
5M 2M
°F (°C) °F (°C) 122° (50°)
the desired temperature. NOTE: Begin with an empty dryer 19.6 Ω See
BK BK R 155°R-W
± 5° (68° Motor
± 3°) R
and a clean lint screen. 10–15° (6–8°)
1. Unplug
THERMALdryer or disconnect power. V 19.6 Ω 140° ± 5° (60° Circuit
HIGH LIMIT ± 3°) below the GAS - INL
N.O. COM2 THERMOSTAT
125° ± 5° (52° 3M
± 3°) 6Mheat turn
1Moff
CUT-OFF console to access the machine
2. Remove K3 electronics. HEATER 2
HEATER RELAY 2 105° ± 5° (41° ± 3°) temperature TEMP.
3. Remove connector J14 from the ACU and measure the °F (°C)
resistance between J14-3 and J14-6 at the connector. The ¾¾ ¾ IfIfthe
thetemperature
temperature is not
is not reached
reached within
within ~7 minutes,
HEATER (GAS)
following table gives temperatures and their associated
resistance values.
check voltage level
~7 minutes, check and vent blockage,
voltage ventretest. 68° (20°)
and then
level and
¾¾ Ifblockage,
the temperature probe does not agree with 77° (25°)
NOTE: All thermistor resistance measurements must be made
and then retest.
R setting, replace CENTRIFUGAL SWITCH
L1 temperature the outlet thermistor. N
86° (30°)
ACU is unplugged and connector removed from ACU.
while dryer ¾ If the temperature
1V ¾¾ If the temperature
IG
probe does not
R agreeLBU
IGR probe confirms the temperature 95° (35°)
OUTLET THERMISTOR THERMAL
RESISTANCE MOV BK
with temperature
setting, retest
50-500 Ω W
setting,
at a different replace
5M the
IGNITOR temperature outlet
2M
setting. 104° (40°)
N.C.
CUT-OFF thermistor.
5. If2 the preceding
1 steps
3 did not correct See the problem, replace 113° (45°)
TEMP RES. R
RANGE BK TEMP RES. RANGE the
1400ACU.
R-W BU VALVE 1 Motor BU
BK ± 70 Ω 570 ± 28.5 Ω W
N.O. °F (°C) COMk ohms °F (°C) k ohms W Circuit 122° (50°)
K2 4 5
50° (10°)
HIGH LIMIT
19.0-22.0 Inlet Thermistor VALVE 2 3M 6M 1M DOOR
HEATER RELAY 1
THERMOSTAT 80° (27°) 8.5-10.5 1300 ± 65 Ω
FS2 W the
NOTE:LBU
On theFS1
electric dryer, inlet thermistor is part of theSWITCH
FLAME
60° (16°) 14.8-16.8 90° (32°) 6.8-8.8 DO NOT REMOVE OR DESTROY
high thermostat assembly (see SENSOR
figure 1, page 3-13). On the
70° (21°) 11.5-13.5 100° (38°) 5.0-7.0 gas dryer, theGAS
HEATER inletVALVE
thermistor is located at the drum inlet duct
(see figures 1 & 2, page 3-3).
THERMISTORS STRIP CIRCUIT
ACU INLET TEMP THERMISTOR ACU
R 50K Ω R
INLET THERMISTOR J14-2 J14-1 INLET THERMISTOR RTN
R-W 10K Ω R-W

OUTLET THERMISTOR J14-3 J14-6 OUTLET THERMISTOR RTN
OUTLET TEMP THERMISTOR

Figure 1 - Thermistors Strip Circuit
MOISTURE SENSORS
ACU ACU
MOISTURE SENSOR 1
BK Y-R BK R
COMPONENT TESTING
The ACU monitors the inlet temperature using the inlet
thermistor. The inlet thermistor (along with the outlet
thermistor) is used to detect air flow, and assists in calculating
WARNING
load size.
2. Remove console to access the machine electronics.
3. Remove connector J14 from the ACU and measure the
resistance between J14-1 and J14-2 at the connector. The
following tables (electric & gas) give temperatures and Electrical Shock Hazard
their associated resistance values.
NOTE: All thermistor resistance measurements must be made Disconnect power before servicing.
while dryer is unplugged and connector removed from ACU. Replace all parts and panels before operating.
¾¾ If the resistance is OK, the inlet thermistor is good. Failure to do so can result in death or
Proceed to step 4. electrical shock.
¾¾ If the thermistor resistance does not agree with the
table, replace the inlet thermistor.
ELECT - INLET THERMISTOR RESISTANCE

TEMP RES. RANGE TEMP RES. RANGE
TEST #4b: Thermal Fuse
°F (°C) k ohms °F (°C) k ohms
68° (20°) 61.2–63.7 131° (55°) 14.5–15.3
ALL DRYERS: The thermal fuse is wired in series with the dryer
drive motor.
77° (25°) 49.0–51.0 140° (60°) 12.1–12.8 1. Unplug dryer or disconnect power.
86° (30°) 39.5–41.1 149° (65°) 10.2–10.7 2. Slide the top back, remove the front panel, front
95° (35°) 32.0–33.3 158° (70°) 8.5–9.0 bulkhead, and drum to access the thermal fuse.
3. Using an ohmmeter, check the continuity across the
104° (40°) 26.1–27.2 167° (75°) 7.2–7.6
thermal fuse.
113° (45°) 21.4–22.3 176° (80°) 6.1–6.5 ¾¾ If the ohmmeter indicates an open circuit, replace the
122° (50°) 17.6–18.5 thermal fuse.
GAS - INLET THERMISTOR RESISTANCE TEST #4c: Thermal Cut-Off

TEMP RES. RANGE TEMP RES. RANGE
°F (°C) k ohms °F (°C) k ohms If the dryer does not produce heat, check the status of the
68° (20°) 57.5–67.6 131° (55°) 14.1–15.6 thermal cut-off.
77° (25°) 46.1–53.8 140° (60°) 11.8–12.9
2. Access the thermal cut-off by removing console, top
86° (30°) 37.4–43.1 149° (65°) 9.9–10.8 panel, front panel, front bulkhead, and drum.
95° (35°) 30.4–34.7 158° (70°) 8.4–9.0 3. Using an ohmmeter, check the continuity across the
104° (40°) 24.9–28.2 167° (75°) 7.1–7.6 thermal cut-off. See figures 1 and 2, page 3-13, for
location.
113° (45°) 20.5–23.0 176° (80°) 6.0–6.4
4. If the ohmmeter indicates an open circuit, perform the
122° (50°) 16.9–18.9 following:
ALL DRYERS: Replace both the thermal cut-off and high limit
4. Check J14-1 and J14-2 to dryer cabinet ground. If either thermostat. In addition, check for blocked or improper exhaust
pin indicates continuity to ground (short), replace wiring system, and, on electric dryers, for heat element malfunction.
harness; otherwise, proceed to step 5.
5. If the preceding steps did not correct the problem, replace
the ACU.

COMPONENT TESTING
4. Disconnect the ignitor plug from the burner. Using an
WARNING ohmmeter, measure the resistance across the ignitor’s
2-pin connector. Resistance should be 50-500 Ω.
¾¾ If resistance readings are outside the range or open,
replace the ignitor.
¾¾ If resistance readings are within range, reconnect the
ignitor plug and continue to step 5.
5. Disconnect the wires going to the flame sensor terminals.
Electrical Shock Hazard Using an ohmmeter, measure across the two sensor
terminals for continuity.
Disconnect power before servicing. ¾¾ If there is continuity, reconnect the sensor wires and
Replace all parts and panels before operating. continue to step 6.
NICIAN’S USE ONLY
electrical shock.
¾¾ If the reading is open, the flame sensor needs
replacing.
6. Reassemble all parts and panels before reconnecting
power.
7. Plug in dryer or reconnect power.
3. Use an ohmmeter to determine if a 8. Run a high-temp MIXED + TIMED DRY cycle of at least 2
gas TEST
valve#4d: coil Gas
has Valve (Gas Dryer)
malfunctioned. Remove minutes in duration.
9. Watch the ignitor for a couple of minutes through the
harness plugs. Measure resistance across
“peek window” in the side. If the ignitor stays red hot and
the gas does not come out and ignite, the flame sensor
the terminals (see
2. Access the gas valvefigure
by sliding11).
the topReadings should
back and removing needs replacing.
the front panel, front bulkhead, and drum.
match those
3. Use shown
an ohmmeter in the iffollowing
to determine a gas valve coilchart;
NOTE: If ignitor does not come on, line voltage may not
be present at the gas burner. The motor centrifugal switch
if not, replace
has coils.
malfunctioned. Remove harness plugs. Measure
resistance across the terminals (see figure 1). Readings
may be suspect.
IMPORTANT: To avoid damage to the gas burner wire
should match those shown in the following chart; if not, harness, ensure the harness is routed exactly as it was
replace GAS
coils. VALVE RESISTANCE prior to service.
GAS VALVE RESISTANCE 10. Unplug dryer or disconnect power.
Resistance
Terminals
Terminals Resistance in ohms 11. Reassemble all parts and panels.
in ohms
1 to22
1 to 1400 ±±7070
1400 13. Perform steps under “Service Test Mode”, page 2-5, to
1 to33
1 to 570 ±±28.5
570 28.5 verify repair.
4 to 5 1300 ± 65
4 to 5 1300 ± 65
Gas Valve Schematic
50-500 Ω
2 1 3
1400 ± 70 Ω 570 ± 28.5 Ω

Black
Light Blue White
White Light Blue
4 5
Figure 11 - Measuring gas valve resistance.

Figure 1 - Measuring gas valve resistance. 1300 ± 65 Ω
4. Disconnect the ignitor plug from the

burner. Using an ohmmeter, measure
the resistance across the ignitor’s 2-pin Figure 2 - Gas Valve Schematic
connector. Resistance should be 50-500 1.

¾ If resistance readings are outside the range
or open, replace the ignitor.
STRIP CIRCUITS
MOTOR CIRCUIT COMPONENT TESTING
L1 DRIVE MOTOR CENTRIFUGAL
For Service Technician

MAIN Use Only
ACU 1/3 HP SWITCH
LBU
FOR SERVICE TECHNICIAN’S

4. Access the ACUUSE ONLY
and remove 5M
connector 2M
J13 from the circuit
WARNING
3.3-3.6 Ω
4M N.O. W
BK
J9-2 J9-1 LBU LBU board. Check the wire harness for continuity betweenBUJ13
K1
MOTOR RELAY
FOR
THERMAL
TEST #5: Moisture SERVICE
Sensor TECHNICIAN’S USE ONLY
JUMPER
and
7.
the moisture sensor connector.
2.7-3.0 Ω
Measure the resistance
¾¾ If there is continuity, go to step across
3M 5.6M the 1M
DOOR
SWITCH
FUSE
This test is performed when an automatic ¾outermost
¾ START contacts
If there is no ofreplace
continuity, the connector
theSee Heaterthat
main harness.with
Circuit
TEST
cycle stops #5: too Moisturesoon, orSensor runs much longer includes
step 3. the two MOVs.
7. Measure the resistance across the
5. Measure the resistance across the outermost contacts of
than expected.
This test is performed when an automatic outermost
the connectorcontacts of the
that includes connector
the two MOVs. that
HEATER (ELECTRIC) cycleElectrical
NOTE: stops
Dryertoo will soon,
ShockshutHazardor runs
down much longer
automatically
includes the two MOVs.
L1 Disconnect than
after
power4expected.
hours beforeandservicing.
10 minutes. L2
ACU
Replace all NOTE:
Theparts Dryer
following will
items
and panels shutare down
HEATER
part
before ofautomatically
RELAY
this system: HEATER¾
1
operating.
1 If a small resistance is measured,
CENTRIFUGAL SWITCH
clean
Failure toafter
K2 V 5M 2M the
do so 4 hours and 10
N.O.
can result minutes.
in death or COM1
Electric 19.6 Ω two metal N.C.
moisture strips inside the drum.
BK electrical shock. See
TheBKfollowing items are part of this system:
Part of Moisture System R R-W
Dryer
¾ IfIf aa small
small resistance
resistance is is measured
measured,
Motor after
clean the
R
HIGH LIMIT Circuit
üV 19.6 cleaning, replace sensor harness.
¾¾ If two metal moisture strips inside the drum.
THERMAL Harness/connection Ω
N.O. COM2 Electric a small THERMOSTAT
resistance is measured,3M clean 6M the two 1M metal
CUT-OFF MetalPart of Moisture System K3
sensor strips HEATER RELAY 2 ü
Dryer HEATER ¾ 2 If
moisture a small resistance
strips inside the is measured
not
drum. measured,
If a small after
resistance is
ü cleaning,
go to step
measured replace
after 8.cleaning, sensor
replace harness.
sensor harness.
TEST #5:Machine Moisture Sensor ü
Harness/connection
control electronics
¾ ¾ If a small resistance is not measured, go to step 6.
ü 8.
¾ If a small the
Measure resistance
resistance is not measured,
across each of the
HEATER (GAS)
Metal sensor strips
NOTE: Refer to strip circuit on page 20 6. Measure the resistance across each of the outermost
This test is performed whenmoisture
an automatic cycle stops too ü go
outermost to
contacts and the step 8.
contacts and the
center terminalCENTRIFUGALcenter terminal
(ground connection).
L1 to diagnose
Machine control electronics
sensor. R SWITCH
soon, or
ACUruns much longer than expected. (ground
8. Measure connection).
the resistance across each
R of
LBUthe
NOTE:
1.
NOTE: Dryer will shutRefer
Activate downthe to strip
Loads
automaticallycircuit
Test on2½page
mode.
after 20
See
hours. IG IGR
1V
outermost 50-500 contacts and
IGNITORthe center 5M terminal 2M
The followingto diagnose
procedures
items are part moisture
on
N.C.of page 4.sensor.
THERMAL
this system: MOV BK
(ground connection).
Ω W
CUT-OFF 2 1 3 See
BK 1. Open
2.
Part of Moisture Activate R thethe
System door.Loads
BKUsing
Electric Testa
Dryer mode.
wet R-Wcloth See
Gasor
BU one 1400 ± 70 Ω 570 ± 28.5 Ω
VALVE 1 Motor BU W
N.O. COM W Circuit
procedures
finger, jointly
Harness/connection
K2 on
HIGH LIMIT page
touch both 4.ü sensor strips. ü 4 5
VALVE 2 3M 1M DOOR
HEATER RELAY 1 1300 ± 65 Ω W 6M
2.strips THERMOSTAT
Metal sensor¾ IfOpen the door.
a repeating beepUsingtonea wet
ü is heardclothü or one
and an ¾LBUIf a resistance
FS1 FS2lessSENSOR
than infinity is
FLAME SWITCH
finger,
Machine controlalphanumericjointly
electronics touch both
number sensor
ü is displayed strips.
ü on the ¾¾ HEATERmeasured,
If a resistance replace the
less than infinity sensor harness.
is measured, replace
GAS VALVE
¾ console, the moisture
If a repeating beep tone is heard and an sensor passes the 9.
¾ theIf thesensor
a resistanceharness.
moisture sensor less than infinity is
diagnostic test passes,
NOTE: Refer to striptest. Go to
circuit
alphanumeric belowstepnumber
to9.diagnose on the 7. Ifoutlet
moisture sensor.
is displayed themeasured,
check moisture
the sensor
outlet replacediagnostic
thermistor: test passes,
the sensor
TEST harness.
#4a, check15.
page the
THERMISTORSNOTE: Over-drying may (INLET/OUTLET)
be caused by a short circuit in the thermistor: TEST #4a, page 3-14.
sensor system. ¾ Ifconsole,
a beep the tonemoisture
is not heard,sensor or passes the
a repeating ¾¾9.
¾ If Ifthe theproblem
moisture
problem sensor
persists
persists diagnostic
after after
replacing testmoisture
replacing
the passes,
the
ACU test. Go to step 9. INLET TEMP THERMISTOR check the outlet
moisture thermistor:
sensor TEST #4a,consider
and thermistor, pagedryness
ACU 15.
1. Unplug dryerbeep tone is heard
or disconnect power. before touching both sensor and thermistor, consider adjusting the
level (see
adjusting TESTthe #5a: Adjusting
dryness Customer-Focused
level (see TEST #5a:
¾
2. Remove console moistureto accessstrips,
If a beep tone is not heard,
the continue
machine with
electronics.
R
step 3.
or a repeating 50K Ω ¾ If the problem
Dryness Level).
R persists after replacing the
INLET THERMISTOR J14-2 Adjusting Customer-Focused J14-1 INLET Dryness Level).
short 8. If the preceding steps didand
moisture sensor notthermistor, consider
3. Access the moisture sensor wires bybefore
slidingtouching
the top both THERMISTOR RTN
NOTE:beep tone
Overdrying is heard
maypanel.
be caused by athe correct the problem, replace
panel back and removing the front Disconnect
moisture
circuit
3-wire moisture strips,
sensorcontinue
in the connector
sensor system. with step
located below 3.
the door adjusting
10.ACU.
the If the preceding the dryness stepslevel did (see TEST #5a:
not correct the
opening between the front panel and R-W
bulkhead. 10K Ω Adjusting
problem, R-W Customer-Focused
replace the CCU. Dryness Level).
NOTE:
OUTLET THERMISTOR
3. Unplug Overdrying
dryer ormay
J14-3 be caused
disconnect by a short
power. J14-6 OUTLET THERMISTOR RTN
circuit in the top sensor system. 10. If the preceding steps did not correct the
4. Remove panel to access the machine TEST
problem, #5a: replace Adjusting
the CCU. Customer-
3. Unplug dryer or disconnect OUTLET
electronics. power.TEMP THERMISTOR Focused Dryness Level
MOISTURE5. SENSOR STRIP CIRCUIT TEST
MOISTURE 4. Removethe
Access
SENSORS topmoisture
panel to sensor
access wires the machine NOTE: #5a: Adjusting
If the customer Customer-
complains about the
electronics.
by removing the console and front panel. Focused
clothes being Dryness
less dry Level or more dry than desired
Disconnect
ACU the moisture
3-wire moisture sensor and ACU
5. Access the sensor wires MOISTURE SENSOR NOTE: 1theIfmoisture
the customer sensor passes TEST
complains about#5: the
connector
by removing located
the below the
console and door
front opening
panel. Moisture Sensor, step 2, the total dry time can
clothes being less dry or more dry than desired
between
Disconnect
MOISTURE SENSOR the the
J13-1 front BK panel and bulkhead.
Y-R
3-wire moisture sensor be lengthened
and the moisture or
BK
shortened
R
by
J13-2
sensor passes TEST #5: changing
MOISTURE the SENSOR RTN
connector
6. Accesslocated the CCUbelow theMOV
and remove doorconnector
opening Customer-Focused
Moisture
MOV
Sensor, Dryness
step Leveldry
2, the total fromtime“1”can
between
P13 fromthe thefront panel
circuit Check theG-Ywire
and bulkhead.
board. G-Y
(standard
be lengthened auto cycle) to
or shortened J8-2a “2” (15%
by changing more drying
the
CHASSIS GND
harness
6. Access forthecontinuity
CCU and between
removeP13 and the
connector time), “3” (30%
G-Y more
Customer-Focused Dryness Level from “1” drying time), “4” (15%
moisture
P13 fromsensor the circuit connector.
board. Check the less dryingauto
(standard time), or “5”
cycle) to a(30%
“2” (15%less drying time)
more drying
CHASSIS GNDwire
harness
¾ If there foriscontinuity
continuity,betweengo to step P137. and the auto cycle.
time), “3” (30% more drying time), “4” (15%
moisture sensor connector. Figure 1 - Moisture Sensor1. less
StripIndrying
Circuit
standby time),mode or “5” (30%plugged
(dryer less drying in but time)
not
WATER VALVE CIRCUIT ¾ If there is no continuity, replace the main auto
powered cycle. up), press and
Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 3-17 hold the DRYNESS
¾ If there is continuity, go to step 7.
harness.
LEVEL
1. In standby button for approximately 3 seconds.
ACU mode (dryer plugged in but not
L1 N
¾ If there is no continuity, replace the main The dryer will beep and “CF” is displayed
powered up), press and hold the DRYNESS
harness. followed by the current dryness setting on the
COMPONENT TESTING

WARNING

electrical shock.
TEST #5a: Adjusting Customer-Focused

Dryness Level
NOTE: If the customer complains about the clothes being less
dry or more dry than desired and the moisture sensor passes
TEST #5: Moisture Sensor, the total dry time can be lengthened
or shortened by changing the Customer-Focused Dryness
Level from “2” (standard auto cycle) to a “3” (15% more drying
time), “4” (30% more drying time), “1” (15% less drying time),
or “0” (30% less drying time) auto cycle.
1. In standby mode (dryer plugged in but not powered up),
press and hold the DRYNESS button for approximately
3 seconds. The dryer will beep and the current dryness
setting will be displayed on the 7-segment display. The
factory default value is “2”.
2. Pressing the dryness button cycles the dryness setting
between 0, 1, 2, 3, and 4, starting at the current setting.
The new setting is displayed in the 7-segment display.
3. With the display showing the desired dryness setting,
press the START button to save the drying mode and exit
to standby mode (the START button in this mode does not
start a drying cycle). The result will be stored in EEPROM
of the ACU and will be retained after a power loss.
NOTE: If there is no user activity for 20 seconds, or a
button other than START or DRYNESS is pressed, the
dryness setting is reverted back to its previous setting.
4. Press the POWER button at any time to cancel changes
and exit from this mode.

COMPONENT TESTING
Some buttons do not light:
WARNING 1. Unplug dryer or disconnect power.
2. Remove console to access the ACU and user interface (UI).
3. Replace the UI and housing assembly.
6. Perform the “Key Activation & Encoder Test” (see page
Electrical Shock Hazard 2-5) to verify repair.
Replace all parts and panels before operating. No beep sound is heard:
Failure to do so can result in death or 1. Verify that the “Audio Level” or “Cycle Signal” volume is
electrical shock. turned on. Press AUDIO LEVEL or press and hold CYCLE
SIGNAL for 3 seconds to adjust the volume level.
4. Visually check that ALL ACU connectors are inserted all
TEST #6: Buttons and Indicators the way into the ACU.
5. Visually check that ALL UI connectors are inserted all the
way into the UI.
This test is performed when any of the following situations 6. If all visual checks pass, replace the UI and housing
occurs during the “Key Activation & Encoder Test” (see page assembly.
2-5).
ü None of the indicators or display turn on
ü Some buttons do not light
ü No beep sound is heard 2-5) to verify repair.
None of the indicators or display turn on:

3. Visually check that ALL ACU connectors are inserted all
the way into the ACU.
4. Visually check that ALL UI connectors are inserted all the
way into the UI.
5. If all visual checks pass, perform TEST #1: ACU Power
Check, page 3-6, to verify supply voltages.
¾¾ If supply voltages are present, replace the user
interface and housing assembly.
¾¾ If supply voltages are not present, replace the ACU.
2-5) to verify repair.

COMPONENT TESTING
WARNING

electrical shock.
TEST #7: Door Switch

NOTE: Refer to strip circuit below to diagnose the door switch.
Functionality is verified when opening the door turns on the
drum light. Closing the door should turn off the drum light.
If the preceding conditions are not met:
2. Remove console to access the machine electronics.
3. Check that the wires between the door switch and ACU
are connected. (Refer to wiring diagrams on pages 3-4 and
3-5.)
¾¾ If the connections are good, replace the wire and door
switch assembly and retest.
¾¾ If wire and door switch assembly have been replaced
and dryer still does not start, replace the ACU.
6. Verify that the dryer will start with the door closed, and
that it stops when the door opens.
OR SWITCH
DOORCIRCUIT
SWITCH STRIP CIRCUIT
ACU N
W
NEUTRAL J8-3
DOOR SWITCH
T LBU BU W W W
DOOR SENSE J8-4
Figure 1 - Door Switch Strip Circuit

COMPONENT TESTING
5. Unplug the drum LED connector J6 from the ACU.
DANGER 6. With a multimeter set to milliamps, connect multimeter to
ACU connector J6, pins 1 and 3. Plug in dryer or reconnect
power. Open the door. Measure the current across ACU
connector J6, pins 1 and 3. If the drum LED driver is
working properly, there should be a measurement of 150
mA.
¾¾ If the current is present, unplug dryer or disconnect
power and replace the drum LED.
¾¾ If the current is not present, unplug dryer or disconnect
Only authorized technicians should perform power and replace the ACU.
diagnostic voltage measurements. FOR SERVICE TECHNICIAN’S USE ONLY 7. Reassemble all parts and panels.
disconnect power before servicing. DRUM LED CIRCUIT

After performing voltage measurements,
Failure to follow these instructions can result in

death or electrical
DRUM LED STRIP CIRCUIT
J2 – WIDEshock.
TO UI (+5 VDC) J6 – DRUM LED J9 – MOTOR/L1
J2-1 BLK +5VDC J6-1 RED J9-2 BLK L1
J2-2 BLU DATA J6-2 BLK ACU J9-1 LT BLU MOTOR
TEST #8: Drum LED J2-3 YEL 5V GND J6-3
J6-4 J6-1
R R
J13 – MOISTURE SENSOR
NOTE: Refer toJ8 – strip
the WATER VALVE/DOOR
circuit SWITCH
at right (Figure 2) to diagnose J13-1 BLK MOISTURE SENSOR
the drum LED. J8-5 OPEN J13-2 RED MOISTURE SENSOR
DRUM LED
This test is performedJ8-4if the drum
TAN DOORLEDSWITCH
does not light.
J8-3 WHT NEUTRAL
2. Remove the consoleJ8-2 toG/Y CHASSIS
access GND user interface (UI).
ACU and
J14 – THERMISTORS
J8-1 RED WATER VALVE
3. Verify that the drum LED connector J6 is securely J14-4 BLK MODEL (GAS) J6-2RED BKINLET THERMISTOR
J14-1 BK
(ON SOME MODELS) J14-5 BLK MODEL RTN (GAS) J14-2 RED INLET THERMISTOR
connected to the ACU (see Figure 1).
J14-6 R/W OUTLET THERMISTOR J14-3 R/W OUTLET THERMISTOR
4. Check harness and inline connections between the drum
LED and ACU.
J232 –- Drum
Figure REARLED
MOISTURE SENSOR
Strip Circuit
¾¾ If the harness and connections are good, go to step 5.
(on some models)
¾¾ If not, repair or replace as needed.
J23-1 Y/R MOISTURE SENSOR
J23-2 YEL MOISTURE SENSOR
CONTROL BOARD
J23
(on some
J9 J13 models)
(Gas & Elect.)
Heater (E) – VLT

Heater Relay #2 K1
(Elect. Only) J2
K3
L1 – BLK
Heater – VLT J8
J6 J14
Figure 1 - Drum LED Connector

Figure 2 - ACU Connectors & Pinouts
MAIN LBU
5M 2M
3.3-3.6 Ω
BK
J9-2 J9-1 LBU LBU FOR SERVICE
4M TECHNICIAN’S USE ONLY BU N.O. W
DOOR
COMPONENT
MOTOR RELAY TESTING
K1 THERMAL
FUSE
JUMPER 2.7-3.0 Ω
3M 6M 1M
SWITCH
TEST #8: Drum LED START 4. Verify that the red wire coming from the
For Service Technician Use Only water valve is connected to the ACU,Circuit
J8-1.
See Heater
This test is performed if the drum LED does
not light. Refer to wiring diagrams on pages 26 and 27.
HEATER (ELECTRIC) WARNING

2. Remove the console to access ACU
L1 L2
and user interface ACU (UI).
HEATER RELAY 1
3. Verify thatK2the drum LED connector J6 1 CENTRIFUGAL SWITCH
HEATER
(see
N.O. figure 2, page 12 and COM1 wiringV diagrams, N.C.
5M 2M
BK BK pages 26 and 27) is securely connected 19.6 Ω

R R-W
See
R
to the ACU. Motor
19.6 Ω HIGH LIMIT Circuit
THERMAL V
4.N.O.
Check harness
CUT-OFF Electrical Shock Hazard K3
and inline
COM2 connections THERMOSTAT 3M 6M 1M
betweenHEATER the drum HEATER 2
RELAYLED2 and ACU.
Disconnect power before ¾ Ifservicing.
the harness and connections are good,
go tobefore
step 5.operating.
HEATER (GAS)
Replace all parts and panels
¾
Failure to do so can result in death If not, repairoror replace as needed.
CENTRIFUGAL SWITCH
L1 electricalACUshock. 5. Unplug the drum LED connector J6 R N
R LBU
(see figure 2, page 12 and wiring diagrams, 1V IG IGR
IGNITOR 5M 2M
pages
N.C.
26 and 27) from the ACU.MOV
THERMAL BK 50-500 Ω W
CUT-OFF 3 See
BK R
6. WithBKa multimeterR-W set to milliamps,
BU
connect 2 1
VALVE 1 Motor BU W
N.O. COM multimeter to ACU connector J6, pins 1 and 1400 ± 70 Ω4 570 ± 28.5 Ω5 W Circuit
K2
TESTHEATER#9:RELAYWater1 Valve
HIGH LIMIT
3. Plug in dryer or reconnect power. Open
THERMOSTAT
the door. Measure the current across ACU LBU FS1
1300 ± 65 Ω WWater Valve
FS2
VALVE
FLAME
2 3MAssembly 6M 1M DOOR
SWITCH
Figure 12 -
Figure 1 - Water Water System Components.
System Components
connector J6, pins 1 and 3. If the drum LED SENSOR
Activate Service Test Mode (see page
driver 2-5). Skip
is working to Stepthere
properly, 8 in should be a HEATER 5. GAS
Check VALVE Water Valve & Harness—using an
Service Test Mode Chart (see measurement
page 2-5). Verify of 150thatmA.water is 5. Checkohmmeter,
Water Valve & Harness—using
measure the resistanceanbetween ohmmeter,
being sprayed into the drum. See figure 1. measure the ACUthe resistance
J8-1 (red wire) betweenand J9-2the ACU
(blackJ8-1
wire).(red wire)
NOTE: Refer to the strip circuit
¾ If
below
the current
(Figure
is
2)
present,
to
unplug
diagnose
dryer
disconnect power and replace the drum LED. ¾
or and J9-2 (black wire).
If the resistance is 1300 1 (±5%), go to
water valve. ACU INLET TEMP THERMISTOR
¾¾ If the step resistance
6; if not,is replace
1300 Ω the (±5%),
watergoACUto step 6; if not,
valve.
¾ If the current is not present, unplug dryer replace the water valve.
or disconnect power and replace the ACU. ¾ If an open circuit is detected, go to step 7.
If water leaks from the dryer/too much water R being sprayed50K Ω ¾¾ If an open R circuit is detected, go to step 7.
INLET THERMISTOR J14-2 7. Reassemble all parts and panels.
6. Inside6.the Inside theunscrew
drum, unscrew andTHERMISTOR
replace the
J14-1 INLET RTN
into the drum: drum, and replace the water nozzle
using water
a 7/16” nozzle
wrench using or a 7/16"
socket. wrench
Retest or socket.
water valve.
1. Inside the drum, unscrewTEST the water nozzle.
#9: Water Valve Retest water valve.
10K Ω ¾¾ If water does not dispense, J14-6goOUTLET
to step 7.
R-W R-W
2. Inspect nozzle
OUTLET openingJ14-3
THERMISTOR for residue
Activate buildup;
Service Testclean
Modeand (see page 3). ¾ If water does not dispense, go toTHERMISTOR
step 7. RTN
replace it. Skip to Step 8 in Service Test Mode Chart (see 7. Access the water valve by removing the back panel.
page 6). Verify that water is being sprayed into
¾ ¾ 7. Access
Check that the thehose
waterand valve
wiresby are
removing
connected the to the
OUTLET TEMP THERMISTOR back panel.
If no water is sprayed in the drum: the drum. See figure 12. water valve assembly (see Figure 1).
NOTE: Refer to strip circuit on page 25 to ¾ ¾ ¾
Check Check
that the thatwater
the hose valveandassembly
wires are connected
hose is connected
MOISTURE SENSORS
1. Verify that water is connected and turned on.
diagnose
2. Unplug dryer or disconnect power. water valve. to the to the
nozzle. water valve assembly (see figure 12).
ACU If water leaks from the dryer/too much water ¾
8. If everything Check is that the water
connected andvalve
theassembly
water ACUstillhose
does not
3. Remove console to access the machine electronics. MOISTURE SENSOR dispense:
1 is connected to the nozzle.
being sprayed into the drum:
4. Verify that the red wire coming fromY-Rthe water valve is ¾¾ Unplug8. If everything
dryer or BK is connected
disconnect and the water
power.
connected
MOISTURE toSENSOR
the ACU,J13-11. Inside
J8-1. Refer the
BK drum, unscrew
to wiring diagramstheonwater nozzle.
R
J13-2 MOISTURE SENSOR RTN
still
¾¾ Replace MOV does not dispense:
the valve assembly and retest.
pages 3-4 and 3-5. 2. Inspect nozzle opening MOV for residue buildup;
clean and replace it. G-Y the ¾
9. If G-Y Unplug dryer
preceding stepsordid disconnect
not correct power.
the problem, replace
the ACU.¾ Replace the valve J8-2
assembly and retest.GND
CHASSIS
If no water is sprayed in the drum: G-Y
1. Verify that water is connected and turned on. 9. If the preceding steps did not correct
CHASSIS GND the problem, replace the ACU.
WATER VALVE STRIP CIRCUIT 3. Remove console to access the machine
WATER VALVE CIRCUIT electronics.
L1 N
ACU
WATER VALVE
DO NOT REMOVE OR DESTROY 3$*(
BK R W
J8-1 J8-3
510-590 Ω K4
VALVE RELAY
Figure 2 - Water Valve Strip Circuit

Figure 13 - Strip circuits.
COMPONENT TESTING
If Service Power LED does not flash, the UI is not powered
WARNING properly. Check harness and harness connections.
If Service Data LED does not illuminate, either press POWER to
turn on/off the dryer, or unplug the dryer and then plug it back
in. If Service Data LED does not illuminate upon re-application
of power, the UI is not powered properly. Check harness for
continuity, harness connections, and ACU.
If Service Button Sounds/Control Lock LED does not
illuminate, either press POWER to turn on/off the dryer, or
Electrical Shock Hazard unplug the dryer and then plug it back in. If Service Button
Disconnect power before servicing. Sounds/Control Lock LED still does not illuminate:
Replace all parts and panels before operating. 1. Verify that the Control Lock feature is turned off. Press &
hold STEAM REFRESH for 3 seconds to toggle the feature.
Failure to do so can result in death or 2. Verify that the Audio Level setting is not muted. Press
electrical shock. POWER to turn on the dryer, then press AUDIO LEVEL
until the corresponding LED illuminates. If the Audio Level
LED is on, but sounds are still not heard, verify that the
speaker is connected to J6 on the UI.
If all three Service LEDs illuminate/flash as described above,
TEST #10: Service LEDs (some models) the UI may need to be replaced.
The underside of the user interface (see Figure 1) has 3 LEDs

to help diagnose common problems with the UI, including
unresponsive keys and a non-functioning speaker.
The LEDs are accessed by separating the glass top of the lid
from the lid’s white lower frame.
LED name/color/function is as follows:
Service Power (Amber) will flash at 1 Hz when power is
supplied to the UI.

Service Data (Blue) will illuminate (or flash) to indicate a
functioning communication channel between the UI and
the ACU.
Service Button Sounds/Control Lock (White) will illuminate
when BOTH of the following are true:
TEST #10: Service LEDs
• The Control Lock feature is turned off.
• The Audio Level is NOT turned off.
Service Power
Service Power
Service Data
Service Data
(Amber)
(Amber) (Blue)
(Blue)
Service Buttons Sounds/Control Lock (White)

Service
(MayButton
need to Sounds/Control Lock
remove speaker to see (White)
this LED)
(MayFigure
need1 - to remove speaker to see this LED)
Service LED’s
The underside of the user interface has 3 LEDs If Whirlpool

Service &Button
Maytag 9.2 Cu. Ft. Steam Dryer n 3-23
Sounds/Control Lock LED
to help diagnose common problems with the does not illuminate, either press POWER to
COMPONENT TESTING
Notes

COMPONENT ACCESS
Section 4:
Component Access
Multimedia
Enhanced This section provides service parts access, removal, and
installation instructions for the “Whirlpool & Maytag 9.2 Cu.
Ft. Steam Dryer.”
Component Locations
Removing the Door Assembly
Removing the Top Panel & User Interface (UI)
Removing the Appliance Control Unit (ACU)
Removing the Front Panel
Removing the Door Switch
Removing the Drum Light
Removing the Moisture Sensor
Removing the Belt, Drum, and Rollers
Removing the Drive Motor
Removing the Thermal Fuse the Outlet Thermistor
Removing the Heater Element
Removing the H-L Thermostat (Electric Models)
Removing the Thermal Cutoff (Electric Models)
Removing the Ignitor & Flame Sensor (Gas Models)
Removing the High-Limit Thermostat (Gas Models)
Removing the Thermal Cutoff (Gas Models)
Removing the Gas Burner Assembly Coils
Removing the Water Valve
Video Available Look for this ICON throughout Section 4

COMPONENT ACCESS
COMPONENT LOCATIONS
Component Locations
COMPONENT LOCATIONS - WHIRLPOOL (FIGURE 1)
• ACU
Drum Light
Assembly
• Water Nozzle
• Water Valve
• Thermal Cut-off
Door Switch • Heater Assembly
(Location may vary
between models)
• Motor Assembly FOR SERVICE TECHNICIAN’S USE ONLY

• Thermal Fuse
COMPONENT LOCATIONS for gas dryer component
Figure 16 - Component locations. NOTE: locations.
Refer to Figure 2, page 3-13,
for gas dryer component locations.
COMPONENT LOCATIONS - MAYTAG (FIGURE 2)
Contacts • ACU (beneath console)
Start
Run
Drum Light = Contacts closed

Assembly
Centrifugal Switch (Motor) • Water Nozzle
• Water Valve
• Thermal Cut-off
Lt. Blue White
Door Switch Green-Yellow
• Heater Assembly
(Location may vary
between models)
Red Red-White
Black
White
Light Blue
White Light Blue
Gas Valve, Gas Dryer Pluggable Drive Motor Switch
• Motor Assembly
3$*(
• Thermal Fuse DO NOT REMOVE OR DESTROY
(rear sensor strips not on all models) for gas dryer component locations.
Figure&16
4-2 n Whirlpool - Component
Maytag locations.
9.2 Cu. Ft. Steam Dryer
Contacts
COMPONENT ACCESS
Removing the Door Assembly
To Remove the Door Assembly
1. Use a plastic putty knife or small flat blade screwdriver to 4. Lift door slightly to remove locator-pin from keyhole slot
remove the top and bottom hinge covers. in front panel. Remove door assembly from dryer.
Locator Pin and Keyhole Slot
Remove Top
and Bottom
Hinge Covers
Figure 3
Figure 1
2. Use a TORX T-20 screwdriver to remove the two (2)

bottom hinge screws (see Figure 2).
3. Use a TORX T-20 screwdriver to remove the two (2) top
hinge screws (see Figure 2).
Remove two
T-20 Torx
Screws
Figure 2

COMPONENT ACCESS
Removing the Top Panel & User Interface
2. Remove the two (2) 1/4” hex head screws securing the
WARNING console to the cabinet (locations circled in Figure 3).

Disconnect power before servicing. Figure 3
Replace all parts and panels before operating. 3. Using a flat blade screwdriver, Insert tip of screwdriver
Failure to do so can result in death or between the clip and tab and gently pull down to
electrical shock. separate. Perform the procedure with all four (4) clips. See
Figures 4 and 5.
To Remove the Top Panel

2. Remove the three (3) 1/4” hex-head screws from the top Figure 4
panel as illustrated in Figure 1.
Top Panel Screws
Figure 5
4. Lift up on back of UI and disengage assembly from dryer.

Figure 1 5. To reinstall the UI assembly insert the hooks on the front
of the UI into the clip openings on the console frame (as
3. Lift the rear of the top panel, pull back, and remove top shown in Figure 6). Insure the hooks are all fully inserted.
panel from the dryer. Next, firmly push down on the clips until you hear them
snap into place. Reinstall the two (2) 1/4” hex-head screws
to secure the UI in place.
To Remove the Console/User Interface
1. After removing the top panel, remove the User Interface

connector J2 from the Appliance Control Unit (ACU).
Unclip UI harness from bracket (see Figure 2).
Unclip From Bracket
J2 Connector
Figure 2 Figure 6

J13-1 BLK MOISTURE SENSOR
J8-5 OPEN J13-2 RED MOISTURE SENSOR
J8-4 TAN DOOR SWITCH
J8-3 WHT NEUTRAL
J8-2 G/Y CHASSIS GND J14 – THERMISTORS
J8-1 RED WATER VALVE J14-4 BLK MODEL (GAS) J14-1 RED INLET THERMISTOR
(ON SOME MODELS) J14-5 BLK
J14-6 R/W COMPONENT ACCESS
MODEL RTN (GAS)
OUTLET THERMISTOR
J14-2 RED
J14-3 R/W
INLET THERMISTOR
OUTLET THERMISTOR
Removing the Appliance Control Unit (ACU)

J23 – REAR MOISTURE SENSOR
(on some models)
J23-1 Y/R MOISTURE SENSOR
J23-2 YEL MOISTURE SENSOR
Appliance Control Unit (Figure 1)
WARNING J23
(on some
J9 J13 models)
(Gas & Elect.)
Heater (E) – VLT

Heater Relay #2 K1
(Elect. Only) J2
Electrical Shock Hazard K3
L1 – BLK
Failure to do so can result in death or Heater – VLT J8
J6 J14
electrical shock.
Figure 2 - ACU Connectors & Pinouts
Connector Component(s)
Heater Relay #1 Gas & Electric Heaters
To Remove the Appliance Control Unit (ACU) Heater Relay #2 Electric Heater Only
J2 User Interface
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Device.
Failure to follow the ESD precautions outlined at the J6 Drum LED
beginning of Section 3 “Testing” may destroy, damage, or J8 Water Valve
weaken the main control assembly. Door Switch
Neutral & GND
J9 L1
2. Perform the procedures on page 4-3, “Removing the Top
Panel” prior to performing the following steps. Motor
3. Disconnect all connectors from the ACU (see Figure 1). J13 Moisture Sensor
4. Using a 1/4” nut driver, remove the one (1) hex-head J14 Inlet Thermistor
screw securing the ACU to the control bracket (location Outlet Thermistor
circled in Figure 2). DO NOT REMOVE OR DESTROYModel (Gas) 3$*(
5. Reach under control bracket and locate release tab.
Depress tab and slide ACU towards front of dryer to J23 Rear Moisture Sensor (some models)
disengage from bracket. Remove Appliance Control Unit.
Depress tab under bracket and then slide ACU towards front of dryer.
Figure 2 - Appliance Control Board

COMPONENT ACCESS
Removing the Front Panel & Door Switch
NOTE: Refer to Figure 3 for the following 3 steps.
WARNING 5. Open dryer door and remove the lint screen. Next,
remove the three (3) Phillips screws (see Figure 3).
6. Remove four (4) 1/4” hex-head screws from the bottom of
the front panel (see Figure 3).
7. Remove three (3) 1/4” hex-head screws from the top of
the front panel (see Figure 3).
Remove 3 ¼” Hex Head Screws
electrical shock.
To Remove the Front Panel & Door Switch

Remove 3
Phillips Screws
2. Perform the procedures on page 4-4, “Removing the
Top Panel” and “Removing the Console/UI” prior to
performing the following steps.
3. Using a 1/4” nut driver, remove the four (4) hex-head
screws securing the Console Shell Assembly to the front
console bracket (locations circled in Figure 1). Remove
console shell from dryer.

Remove 4 screws
Remove 4 ¼” Hex Head Screws
Figure 3
8. Lift the front panel assembly up off the tabs and away
from the dryer. Route the door switch harness around the
Figure 1 front console bracket.
4. Disconnect the door switch connector and unclip door 9. Locate the door switch on the backside of the front panel,
switch harness from the side panel as shown in Figure 2. just above the door opening. Depress both tabs and push
switch through the opening. (See Figure 4.)
Harness Clip
Depress
both tabs
Door Switch
Connector
Figure 2 Figure 4

COMPONENT ACCESS
Removing the Drum Light & Moisture Sensor
To Remove the Moisture Sensor
WARNING
3. Perform the procedures on page 4-6, “Removing the Front
Panel” prior to performing the following steps.
Electrical Shock Hazard 4. Open dryer door and remove the lint screen.
Disconnect power before servicing. 5. Disconnect Moisture Sensor connector and unclip
Replace all parts and panels before operating. moisture sensor harness from bulkhead (see Figure 3).
Failure to do so can result in death or 6. From inside the drum, remove two (2) Phillip screws
securing the Outlet Grill & Housing Assembly to the front
electrical shock. bulkhead (see Figure 3).
7. Lift up and remove the Outlet Grill & Housing Assembly
from the bulkhead (see Figure 3).
To Remove the Drum Light

performing the following steps. From inside drum,
3. Perform the procedures on page 4-6, “Removing the Front remove 2 screws
4. If not done already, unplug connector J6 from the ACU.
5. Unclip the two harness clips shown in Figure 1. Disconnect Moisture
Sensor connector & unclip
harness from bulkhead.
Unclip harness clips
Figure 3
8. Remove the harness from the moisture sensor strips (see

Figure 4).
Figure 1
6. Depress the tabs on both sides of the drum light to

release from bulkhead. Route the light and harness
assembly through the hole (see Figure 2). Moisture Sensor
Connectors
Depress Tabs
Figure 4
9. Separate the Outlet Grill & Housing Assembly to access

and remove the moisture sensor strips
Figure 2

COMPONENT ACCESS
6. Disconnect Moisture Sensor connector (see Figure 3).
WARNING
Moisture Sensor
Connector
electrical shock.
To Remove the Belt and Drum

Figure 3
1. Unplug dryer or disconnect power. 7. Remove the four (4) 1/4” hex-head screws from the lint
2. Perform the procedures on page 4-4, “Removing the duct as illustrated in Figure 4. Swivel the lint duct down
Top Panel” and “Removing the Console/UI” prior to from the bulkhead and remove.
4. Remove front 1/4” hex-head screw securing the control
bracket to the console bracket...or remove the entire
control bracket (see Figure 1).
Front Control Bracket Screw
Swivel down and

remove lint duct.
Figure 1
Figure 4
5. Remove the four (4) 1/4” hex-head screws from the front
console bracket and remove bracket (see Figure 2).
Console Bracket Screws
Figure 2

9. Reassemble all parts and panels. ALL DRYERS: Check the thermal fuse. See TEST
10. Plug in dryer or reconnect power. #4b: Thermal Fuse, page 20.
11. Perform steps under “Service Test Mode”, Continue with step 7 below to test the remaining
COMPONENT ACCESS
page 3, to verify repair. components in the motor circuit.
7. Check the drive(continued)
motor. Slowly remove the
TEST #3: Motor Circuit drum belt from the spring-loaded pulley, gently
8. Remove the four (4) 1/4” hex-head screws securing the Reassembly
letting theNote
pulley- Belt
down.Orientation on Pulley
See figure 7.
Thistotest
front bulkhead will panels
the side checkastheillustrated
wiring toin the motor
Figure 5.
and the
Lift the bulkhead motor
up off itself. Thetabs
the side-panel following items are
and remove.
Pulley
part ofSide
thisPanel
motor system:
Tabs
Electric Gas
Part of Motor System
Dryer Dryer
Drum belt ü ü
Door switch ü ü
Harness/connection ü ü
Thermal fuse ü ü
Drive motor ü ü
Drum
Centrifugal switch ü ü
Remove 4 screws Belt
Machine control electronics ü ü
Figure 7 - Viewed from rear of dryer.
NOTE: Refer to strip circuit on page 25 Figure 7 - Slowly remove drum belt.
to diagnose drive motor. 8. Remove
To Remove the white connector from the drive
a Roller
1. Unplug dryer or disconnect power. motor switch. See figure 8.
2. Remove console to access the machine 1. Pry the sides ofDrive the triangular ring out of the groove in the
Motor Switch (see Figure 8).
electronics. roller White
shaft with a small screwdriver
3. Check for loose, worn, or damaged drum Connector
Triangular Ring
belt—repair as necessary.
1
4. Door Switch problems can be uncovered
264 3 5
by following procedure under TEST #7:
Door Switch, page
Figure 5 22; however, if this was
not done, the following can be performed
9. Reach under the drum, (raise it as far as it will go), and
push the idlerwithout
pulley applying
arm, on thepower
back to the drive
of the dryer.motor,
Connect
to the left to relieve the tension on the belt, then removewhite
an ohmmeter across ACU J8-3 (neutral,
Figure 8
the belt from wire) and J8-4 (door, tan wire).
the pulley.
10. Slide the belt¾offWith
the front of the
the door drum and
properly remove
closed, thebelt.
ohmmeter2. Slide the roller off the roller shaft (see Figure 9).
should indicate
Remove a closed circuit (0–2 1).
Belt FigureShaft
Roller 8 - Remove white connector.
¾ If not, check harnesses and connections
between ACU and door switch. If good,
replace the door switch assembly.
5. Motor Circuit Check - Access the ACU and
measure the resistance across J8-4 and J9-1.
¾ If resistance across J8-4 and J9-1 is in
the range of 1 to 6 1, the motor circuit is Figure 9
acceptable. Replace the ACU.
3. To remove the roller shaft, remove the 9/16” nut and
¾ Otherwise, continue to step 6. washer from the roller support, and remove the support
6. Check the wiring and components in the path and remaining triangular ring. See Figure 10.
between these measurement points by referring
to the appropriate wiring diagram (gas or electric)
on pages 26 or 27. NOTE: To access motor
system components, slide the top back and
remove the front panel.
Figure 6
Nut & Washer
11. Lift the drum and remove it from the dryer cabinet. Roller Shaft & Ring
DO NOT REMOVE OR DESTROY Figure 10 3$*(
COMPONENT ACCESS
Removing the Drive Motor
WARNING Unclip motor
connector

electrical shock.
Figure 2
8. Locate the front and rear motor clips as illustrated in

Figure 3 below. Using a small flat blade screwdriver, insert
the blade of the screwdriver into the pocket at the tip of
To Remove the Drive Motor the clip. Pry the clips off the tab and remove.

Place screwdriver
2. Perform the procedures on page 4-4, “Removing the here to pry off clip
4. Perform the procedures on page 4-8, “Removing the Belt
and Drum” prior to performing the following steps.
5. Reach around to the back of the blower housing and
attached a 7/16” open-end wrench to the hex-end of the
motor shaft. Insert a 1/2” ratchet drive into the blower
wheel square hole (see Figure 1).
6. Turn the blower wheel clockwise (shown by the
“REMOVE” arrow that is embossed on the front of the
wheel) and remove the wheel from the motor shaft (see
Figure 1).
Stabilize shaft
with 7/16” open-
end wrench
Remove
Use a ½” ratchet
drive without the
socket
Tighten
Rear Motor Clip Front Motor Clip
Figure 1
7. Lift the locking tabs on the top and bottom of the motor Figure 3
harness plug and disconnect the plug from the motor
terminals. See Figure 2. 9. Lift motor from support brackets, slide shaft from blower
wheel housing and remove motor from cabinet.

COMPONENT ACCESS
Removing the Thermal Fuse & Outlet Thermistor
5. Disconnect the two wire connectors from the thermal
WARNING fuse or outlet thermistor terminals (see Figure 2).
6. Remove the screw(s) from the thermal fuse or outlet
thermistor and remove the component from the blower
housing (see Figure 2).
Blower Housing

Thermal Fuse
electrical shock. 2 Lt Blue Wires,
1 Screw
To Remove the Thermal Fuse & Outlet Thermistor

Outlet Thermistor
2 Red Wires,
1. Unplug dryer or disconnect power. 2 Screws
Top Panel” and “Removing the Console/UI” prior to Figure 2
4. Remove the four (4) 1/4” hex-head screws from the lint
duct as illustrated in Figure 1. Swivel the lint duct down
and remove.
Swivel down and

remove lint duct.
Figure 1

COMPONENT ACCESS
Removing the Heater, High Limit Thermostat & Thermal Cutoff
5. To Remove the Heater (see Figure 3):
WARNING a) Remove the two (2) wires from the heater terminal
block.
b) Remove the 1/4” hex-head screw from the heater
housing and slide the heater out of the heater duct.
6. To remove the High Limit Thermostat or Thermal Cutoff

(see Figure 3):
Electrical Shock Hazard a) Disconnect the wires from the High-Limit Thermostat
Disconnect power before servicing. or Thermal Cutoff.
Replace all parts and panels before operating. b) Remove the screw(s) from the High-Limit Thermostat
or Thermal Cutoff and remove the component from
Failure to do so can result in death or the heater duct.
electrical shock.
Thermal Cutoff
2 Black Wires,
2 Screws
Inlet Thermistor/
To Remove the Heater, High Limit Thermostat & High Limit Thermostat
Red Wires, 2 Screws
Thermal Cutoff (Electric Models Only)

3. Perform the procedures on page 4-6, “Removing the Front Heater Element
Panel” prior to performing the following steps. 1 Red, 2 Violet Wires
1 Screw
Figure 3
High-Limit Thermostat,
Thermal Cutoff, & Heater Area
Figure 1
4. Remove the screws from the heater shield/support and

remove heat shield/support (see Figure 2).
Heat Shield/
Support
Screws
Figure 2
COMPONENT ACCESS
Removing the Ignitor, Flame Sensor, High-Limit Thermostat
and Thermal Cutoff (Gas Models Only)
WARNING

Ignitor Bracket
Replace all parts and panels before operating. Screw
electrical shock.
To Remove the Ignitor, Flame Sensor, High-Limit

Thermostat and Thermal Cutoff (Gas Models Only)
Ignitor Connector
2. Turn off gas supply to dryer.
3. Perform the procedures on page 4-4, “Removing the Figure 2
performing the following steps. c) Remove the 5/16” hex-head ignitor screw and remove
4. Perform the procedures on page 4-6, “Removing the Front the ignitor from the bracket.
Gas Burner Assembly Ignitor Screw
Figure 1 - Typical location of gas burner assembly. Figure 3
5. To remove the Ignitor (see Figures 2 & 3):

a) Disconnect the ignitor wire connector from the main
harness.
b) Remove the 5/16” hex-head ignitor bracket screw from
the burner venturi and remove the ignitor and bracket.

COMPONENT ACCESS
Removing the Ignitor, Flame Sensor, High-Limit Thermostat
and Thermal Cutoff (continued)
6. To remove the Flame Sensor (see Figure 4): 7. To remove the High-Limit Thermostat or the Thermal
a) Disconnect the two (2) wire connectors from the Cutoff (see Figure 5):
sensor terminals. a) Disconnect the two (2) wire connectors from the
b) Remove the flame sensor screw from the burner component terminals.
venturi and remove the sensor. b) Remove the two (2) screws from the High-Limit
Thermostat, or single screw from the Thermal Cutoff,
and remove the component from the venturi.
Venturi
High-Limit Thermostat (2 Screws)
Black Wire
Screw
Thermal Cutoff
(1 Screw)
Flame Sensor Red & Blue

Wire Connectors Wires
Figure 4
Figure 5

COMPONENT ACCESS
Removing the Gas Burner Assembly Coils (Gas Models Only)
WARNING Coils w/Connectors
3-Wire
2-Wire

electrical shock.
Support Bracket Burner Bracket

Screws Screws
To Remove the Ignitor, Flame Sensor, High-Limit

Thermostat and Thermal Cutoff (Gas Models Only)

2. Turn off gas supply to dryer.
Figure 3
Top Panel” and “Removing the Console/UI” prior to 9. Remove the two screws from the coil retaining bracket.
4. Perform the procedures on page 4-6, “Removing the Front Retaining Bracket Screws
Gas Burner Assembly
Figure 1
5. Remove the ignitor from the burner (see page 4-13 for the
procedure). Figure 4
6. Disconnect the 2-wire and 3-wire connectors from the
burner coil assembly terminals (see Figure 3). 10. Lift the two coils off their cores and remove them.
7. Remove the two screws from the burner support bracket
and remove the bracket from the burner (see Figure 3).
8. Remove the two screws from the front of the burner
bracket and remove the burner assembly from the dryer.
Gas Burner Assembly
Figure 2 Figure 5

COMPONENT ACCESS
Removing the Water Valve
To Remove the Water Valve
WARNING
2. Remove the dryer rear panel to access the water valve
assembly.
3. Disconnect the water valve harness connector (see Figures
1 & 2).
4. Remove the “Red C-Clip” from the water valve tube fitting
Electrical Shock Hazard and remove water tube from valve assembly (see Figures
Disconnect power before servicing. 1 & 2).
Replace all parts and panels before operating. 5. Remove the 1/4” hex-head screw securing the water
valve bracket to the dryer base. Remove water valve and
Failure to do so can result in death or bracket assembly from dryer. See Figures 1 & 2.
electrical shock.
Valve Connector
Water Valve Components
Hose “C” Clip
Water Valve
Valve Connector
Bracket Screw
Figure 2 - Viewed from back.
“C” Clip
Hose
“C” Clip
Bracket Screw
Bracket
Figure 1 - Water valve view from inside dryer.

PRODUCT SPECIFICATIONS &
WARRANTY INFORMATION SOURCES
IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL
FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER):

PHONE: 1-800-851-4605
FOR TECHNICAL INFORMATION AND SERVICE POINTERS:

www.servicematters.com
IN CANADA:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL
1-800-461-5681
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL
Whirlpool and Maytag
9.2 Cu. Ft. Steam Dryer
W10881701

Maytag Dry Medb835d Service Manual

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Maytag Dry Medb835d Service Manual

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L-91

WED9500E*, WGD9500E* MEDB955F*, MGDB955F*

*All Colors & Versions

GOALS AND OBJECTIVES

The objectives of this Service Manual are to:

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our

Copyright © 2016, Whirlpool Corporation, Benton Harbor, MI 49022

WHIRLPOOL & MAYTAG 9.2 CU. FT. STEAM DRYER

SECTION 2 — DIAGNOSTICS & TROUBLESHOOTING

SECTION 3 — COMPONENT TESTING

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n iii

* Video Available Look for this ICON throughout Section 4

PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover)

iv n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

This section provides general safety, parts, and information for

 Model/Serial Number Location

 Tech Sheet Location

 Model & Serial Number Nomenclature

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 1-1

Your safety and the safety of others are very important.

This is the safety alert symbol.

1-2 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

What to Dry How to Dry

Figure 2 - Extra Large Capacity Basket Figure 3 - Moisture Sensors

Model & Serial Number

Figure 3 - Model / Serial Number

Tech Sheet Location

Figure 4 - Tech Sheet Location

1-4 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

MODEL NUMBER W E D 9500 E W 0

SERIAL NUMBER M 4 25 10000

PRODUCT SEQUENCE NUMBER

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 1-5

1-6 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

 Whirlpool Control Panel

 Maytag Control Panel

 Service Diagnostic Mode

 Activating Service Diagnostic Mode

 Key Activation & Encoder Test

 Service Test Mode

 Software Version Display

 Exiting Service Diagnostic Mode

 Customer Fault/Error Codes

 Service Fault/Error Codes

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 2-1

2-2 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

DO NOT REMOVE OR DESTROY

DO NOT REMOVE OR DESTROY

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 2-3

SERVICE DIAGNOSTIC MENU TABLE

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 2-5

Electric Dryer Results Display Gas Dryer Results Display

2-6 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

Customer Fault/Error Codes

Service Fault/Error Codes on next page...

Electrical Shock Hazard

Code Description Explanation and Recommended Procedure

Continued on next page...

2-8 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 2-9

Problem Possible Cause Checks & Tests

Continued on next page...

2-10 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

Problem Possible Cause Checks & Tests

Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer n 2-11

2-12 n Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer

This section provides a wiring diagram, control board

WED9500E, WGD9500E MEDB955F, MGDB955F

Model/Serial Number Location

Tech Sheet Location

Model & Serial Number Nomenclature

Whirlpool Control Panel

Maytag Control Panel

Service Diagnostic Mode

Activating Service Diagnostic Mode

Key Activation & Encoder Test

Service Test Mode

Software Version Display

Exiting Service Diagnostic Mode

Customer Fault/Error Codes

Service Fault/Error Codes

Testing: Safety Information

Wiring Diagram - Electrical

Wiring Diagram - Gas

TEST #1: ACU Power Check

TEST #2: Supply Connections

TEST #3: Motor Circuit

TEST #4: Heating System

TEST #4a: Thermistors

TEST #4b: Thermal Fuse

TEST #4c: Thermal Cut-Off

TEST #4d: Gas Valve (Gas Dryer)

TEST #5: Moisture Sensor

TEST #5a: Adjusting Customer-Focused Dryness Level

TEST #6: Buttons and Indicators

TEST #7: Door Switch

TEST #8: Drum LED

TEST #9: Water Valve

TEST #10: Service LEDs