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Types of Observation Techniques
Types of Observation Techniques
Research methods[edit]
As described above, I/O psychologists are trained in the scientist–practitioner model. I/O
psychologists rely on a variety of methods to conduct organizational research. Study designs
employed by I/O psychologists include surveys, experiments, quasi-experiments,
and observational studies. I/O psychologists rely on diverse data sources including human
judgments, historical databases, objective measures of work performance (e.g., sales volume),
and questionnaires and surveys.
I/O researchers employ quantitative statistical methods. Quantitative methods used in I/O
psychology include correlation, multiple regression, and analysis of variance. More advanced
statistical methods employed in I/O research include logistic regression, structural equation
modeling,[17] and hierarchical linear modeling (HLM; also known as multilevel modeling).[18] I/O
research has also employed meta-analysis.[19][20][21] I/O psychologists also
employ psychometric methods including methods associated with classical test
theory,[22] generalizability theory, and item response theory (IRT).[23]
I/O psychologists have also employed qualitative methods, which largely involve focus
groups, interviews, and case studies. I/O research on organizational culture research has
employed ethnographic techniques and participant observation. A qualitative technique
associated with I/O psychology is Flanagan's Critical Incident Technique.[24] I/O psychologists
sometimes use quantitative and qualitative methods in concert.[25] OHP researchers have also
combined and coordinated quantitative and qualitative methods within a single study.[26]
Quadrant 1: Popularist Science, this has high practical application but low methodological
rigour. For example clients may know of something that has worked in another organisations
or a popular fad in the media and want to apply it in their organisation.
Quadrant 2: Puerile Science, is where there is low practical application and low
methodological rigour. It appears to be whimsical and although popular with the media
quickly fades into obscurity with little or no organisational application. Large organisations
facing scrutiny about their performance sometimes try to implement such interventions,
spending considerable amounts but to no avail and quickly realise this is puerile and a waste
of time and money. This may strike a chord with those of you who work in public sector
organisations!
Quadrant 3: Pedantic Science, this is the combination of low practical application with high
methodological rigour. This can often be viewed as typical of academic research. Clients
reactions are often, “very interesting, but so what?”
Quadrant 4: Pragmatic Science, has high practical application is combined with high
methodological rigour. Findings and recommendations are based on sound research and
valid theory. These are regarded as pragmatic, relevant, practical and easily applied to the
challenges faced by organisations.
I have on many occasions had to justify and argue the benefits of using scientific methods
and have been encouraged to take a popularist approach … ‘oh you psychologists, can’t you
just do it’. Being an Occupational Psychologist can be a tough job, not only in terms of
delivering the work but also continuing to ‘sell the benefits’ of using a more methodologically
rigorous approach. For almost every project or industry funded research I have worked on; I
have had to have continual dialogue at numerous stages with the client and key
stakeholders on why using scientific methodologies to implement and evaluate an
intervention is fundamental to their success. The feedback is almost always the same that
will take too much time I want results now. However through careful dialogue we can more
often than not find can a middle ground where I’m able are to use pragmatic science to help
clients address the challenges they face, and the methodological approach is still robust
enough to meet academic rigour. Occupational Psychologists in both academia and practice
have a lot to offer, we need to learn to communicate our value and approach more
effectively to corporate clients, key stakeholders and policy decision makers