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Table of Contents p
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Statement of Confidentiality & Non-Disclosure ....................................................................................... 1 r
Executive Summary .................................................................................................................................... 2 i
1. Company Background ............................................................................................................................ 3 g
2. Identification of Needs & Opportunity .................................................................................................. 4 h
2.1 PEARL CONTINENTAL Needs ........................................................................................................... 4 t
2.3 Assumptions ........................................................................................................................................ 4
2.4 The Opportunity ................................................................................................................................... 4 B
2.5 Project Scope ...................................................................................................................................... 5
3. Proposed Strategy .................................................................................................................................. 6 i
3.1 Objectives ............................................................................................................................................ 6 z
3.2.3 RSS – Restaurant Smart Solution Team ...................................................................................... 6 T
4. Why Choose NANO SYSTEMS? ............................................................................................................ 7 r
4.1 Benefits of Our Proposed Plan ............................................................................................................ 7 e
4.2 Competitive Advantages ..................................................................................................................... 7 e
5. Implementation Plan ............................................................................................................................... 8 .
5.1 Methodology ........................................................................................................................................ 8
5.3 Testing & Evaluation............................................................................................................................ 8
5.3.1 Performance metrics ..................................................................................................................... 8 2
6. Costs / Budget ......................................................................................................................................... 9 0
6.1 Cost Breakdown .................................................................................................................................. 9 0
6.2 Payment Terms ................................................................................................................................. 10 6
7. Conclusion ............................................................................................................................................. 11 .
Appendix A ................................................................................................................................................ 12
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Statement of Confidentiality & Non-Disclosure p
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This document contains proprietary and confidential information. All data submitted to PEARL
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CONTINENTAL is provided in reliance upon its consent not to use or disclose any information contained i
herein except in the context of its business dealings with Nano Systems. The recipient of this document g
agrees to inform present and future employees of PEARL CONTINENTAL who view or have access to its h
content of its confidential nature. t
The recipient agrees to instruct each employee that they must not disclose any information concerning
this document to others except to the extent that such matters are generally known to, and are available B
for use by, the public. The recipient also agrees not to duplicate or distribute or permit others to duplicate i
or distribute any material contained herein without Nano Systems express written consent. z
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Nano Systems retains all title, ownership and intellectual property rights to the material and trademarks
contained herein, including all supporting documentation, files, marketing material, and multimedia.
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BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE e
AFOREMENTIONED STATEMENT. .

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Executive Summary p
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Nano Systems is pleased to present PEARL CONTINENTAL with this business proposal for the RSS – i
RESTAURANT SMART SOLUTION project. We understand the dynamics of the Hotel Industry markets
that PEARL CONTINENTAL faces and recognize the unique opportunity for Mobile Apps and Web g
Dashboard Reporting. We believe that the Hotel Industry market is in its improvement stage in the field of h
information technology and that we are uniquely positioned for technology partner for Digital t
Transformation.
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Having duly examined your requirements, we are confident that our proposed solutions will effectively
address your needs. Our goal is to provide comprehensive tool for business which will improve order i
fulfillment cycle, maximize and efficient planning by using RSS – RESTAURANT SMART SOLUTION z
and to complete this in 3 Months, for a total cost of 1,000,000 PKR (Excluding Hardware and Taxes). T
By availing itself of our services, PEARL CONTINENTAL will: r
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❑ Detailed Mobile App
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❑ Web Portal Dashboard for Reporting and Planning .
❑ KPI’s (Different Criteria’s)
❑ Multiple Payment Gateways 2
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❑ Business Process Re-Engineering
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Our unique ability to SME’s(Subject Matter Experts) and our successful track record in different countries .
like UK, CANADA and SAUDI ARABIA makes us an invaluable partner in the Information Technology
market. We look forward to forming a mutually rewarding relationship with PEARL CONTINENTAL. A
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1. Company Background

Companies need technology that fuel their strategy, not hobble it. Nano Systems helps you make
confident technology decisions and ensure your IT organization is agile, effective and equipped to cut
through the buzz of the latest trends to create enduring results.

Nano Systems offers a diverse portfolio of android & IOS applications, cloud-based solutions, Project
Planning & Costing, HR Payroll Solutions and ERP Services. We partner with you to design and develop
an inspiring and functional solution to showcase your brand, while meeting your specific business needs
and budget.

Nano Systems are always striving to empower our clients on their digital journey by applying our in-depth
market knowledge and our wide-range portfolio of Nano Systems Services. We consider ourselves to be
a major part in helping to create a better future. We believe that bringing together people, technology and
business is the way forward.

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2. Identification of Needs & Opportunity p
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2.1 PEARL CONTINENTAL Needs i
NANO SYSTEMS understands the needs of PEARL CONTINENTAL to be as such: g
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General Requirements: t
❑ Mobile App for restaurants B
❑ Web Portal Dynamic Dashboard for reporting i
❑ KPI’s (For clear picture of revenue division / property wise) z
❑ Hardware Integration(If any)
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Technical Requirements:
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❑ Mobile App with Multiple Actor logons (Like Order Taker, Kitchen/Chefs, Billing, Admin) .
❑ Web Portal with Multiple stake holders (Like different graphs, charts, KPI’s)
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❑ Hardware Integration (Like Different Payment Gateways, advertisement videos/animations for 0
counters) 0
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Reporting/Monitoring Methods:
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❑ Billed Orders A
❑ In Queue Order (not served yet) l
❑ In Process Order (already served but not billed yet) l
❑ Estimated load on Kitchen
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❑ Estimated Load Uptime / Downtime i
❑ Total Revenue (Category wise, Property wise and etc) g
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2.3 Assumptions

The following assumptions were made when preparing this proposal:


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❑ Hardware (Like Tablets / Mobiles) s
❑ Hosting (for Database) e
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2.4 The Opportunity v
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PEARL CONTINENTAL has the opportunity for 3 months FREE support. In addition to support, we will d
give our expertise suggestion in terms of Costing and Budgeting for improvement of PEARL
CONTINENTAL. .

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2.5 Project Scope

This project will involve over 5 PEARL CONTINENTAL employees and require the coordination of
property restaurant departments in offices in Karachi.

Please view [APPENDIX A] for a diagram illustrating the overall workflow and scope of the project.

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3. Proposed Strategy p
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3.1 Objectives i
We have analyzed your present situation and believe the following objectives can be achieved: g
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❑ Improve efficiency and higher table turn over. t
❑ Better management of staff and resources.
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❑ Eliminates error of placing orders
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❑ Provide superior dining experience with interactive menu z
❑ Order placing is simple and instant notification in kitchen. T
❑ Improve brand reputation by accurate and relative information at their finger tips. r
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3.2.3 RSS – Restaurant Smart Solution Team .

This project will be overseen by Ibad Ali, Business Consultant. He will be in charge of delivery and will 2
manage the work done by the following teams: 0
❑ Team A – Manager: Khurram Zeeshan, Technology Consultant 0
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Members: Zubair Khan, Application Developer,
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Abdul Wasay, Application Developer
Maheen Rizvi, UI/UX Developer, A
Shoaib Ahmed, Database Designer l
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❑ Team B – Manager: Khalid Akhter, Portal consultant
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Members: Wajahat Ali, CSS/ HTML Developer i
Waqas Khan, Web Services Developer g
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4. Why Choose NANO SYSTEMS? p
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4.1 Benefits of Our Proposed Plan i
When comparing our capabilities to that of competitors, the benefits of choosing NANO SYSTEMS are: g
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❑ Increase Revenue t
❑ Faster Service
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❑ Promote Specials
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❑ Adapt New Trends z
❑ Customer Experience T
❑ And at last Making Brands Bigger and Better using Technology r
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4.2 Competitive Advantages e
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The following are competitive advantages that differentiate NANO SYSTEMS from other providers:
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❑ Company Recognition
We have an experience of different countries with 10 different industries. 0
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❑ Expertise .
We have specialized consultant on each technology. On which they played there role on
specific tasks during the project. A
❑ Technology l
Use Up to date technology as per market trends and requirements. l

❑ Support Services during and after project r


24/7 support available i
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5. Implementation Plan

5.1 Methodology

We have the opportunity to follow the AGILE METHODOLOGY in this project. The deliverables shall be
provided according to the following methodology

The factors which need to be in place are

❑ Idea of the application


❑ Design
❑ Execution
❑ And Testing

ADDITIONAL OPTIONAL ELEMENTS:

❑ Staff training
❑ Downtime
❑ Recovery & emergency plans (If Any)

5.3 Testing & Evaluation

Testing phases should debut when system walk through approved and completed

Evaluation will take place on a WEEKLY basis.

5.3.1 Performance metrics

The following metrics should be used to measure the success and progress of this project.

❑ Past results
❑ Industry benchmarks or averages
❑ Set goals and requirements
❑ Desired improvements in production levels, quality or cost

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6. Costs / Budget

6.1 Cost Breakdown

Based on our analysis of your needs and the nature our proposed plan, the total funds required are
estimated at: 1,000,000/ (Excluding Hardware and Taxes). The cost breakdown is detailed in the table
below.

Estimated man-hours (no of resources X daily hours X Total Days): 6 X 8 X 66 = 3168 (does not include
breaks and non-working days).
Total estimated project duration: 3 MONTHS.

Cost Element Amount


Mobile Application 600,000

Web Portal Dashboard Reports 300,000


Google Analytics / Widget Pad 100,000
After Go-Live Support FREE
Excluding All taxes
Total 1,000,000 PKR

Table 3. Cost Breakdown for RSS – RESTAURANT SMART SOLUTION

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6.2 Payment Terms p
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This proposal provides an estimate of total price. All amounts exceeding this quotation are subject to the
approval of PEARL CONTINENTAL. r
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Payments shall be made 30 DAYS AFTER RECEIPT OF INVOICE. g
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Payment must be remitted by CHEQUE and must be made payable to NANO SYSTEMS. t
Payment Phases are as under:
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Cost Element Amount i
Project Initial Requirement (AS/IS ) Documentation 30% z
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Business Blue Printing Phase 10% r
Solution Walk Through – SWT 10% e
Improvement & Iteration Phase N/R
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Unit Testing Phase 20%
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Integrated Testing Phase 20%
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Training 10% 0
After Go-Live Support N/R 6
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Total 100%
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7. Conclusion

NANO SYSTEMS is confident that our proposed solution and strategy will make PEARL CONTINENTAL
BRAND BIGGER & BETTER. We sincerely hope that PEARL CONTINENTAL will consider us as a long-
term partner and allow us to enter into a mutually beneficial relationship. We are available to answer any
questions you may have and look forward to discussing this opportunity further.

After reviewing this document, the following steps should be performed in order to come to a final
agreement.

- Submission of questions/suggestions
- Counter proposal or approval by PEARL CONTINENTAL
- Negotiation of fees, terms, clauses and conditions

We declare this offer to be binding and free of errors or omissions. Due diligence has been performed in
order to ensure compliance with your requirements and particular situation. We agree to hold our
proposal open for acceptance until 28/12/2018.

Thank you for your interest.

Sincerely,

IBAD ALI
NANO SYSTEMS

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Appendix A p
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SYSTEM ORGANOGRAM i
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