DATA MANAGEMENT ANALYST

Reports to: Senior Manager Data Analytics

Divison: CPD

Role size: N

Theme of work: Service – “Protecting and enhancing data value”

Est. No of direct reports : None

Purpose of the Job Ensure that data and information resources are managed as a
strategic asset by using and applying appropriate statistical tools,
data management methodologies and processes that produce
consistent, reliable and accessible data, information and insight to
achieve OMI’s business goals.

Competencies Critical objectives and responsibilities

 Strategic Perform Data Management activities that will increase the

 Customer value of company data:
 Collaboration
 Leading with Influence Data Management Planning
 Innovation  Identify data needs which are based on the company
 Personal Mastery business strategic objectives, measures, targets and
 Executing initiatives, and the required analysis in support of decision
making
 Establish whether the existing data availability, accessibility
and quality is meeting the business needs and develop data
strategies to close the gap
 Research and explore new ways to find and collect relevant
data from potential new sources of information
 Analyse business information with the objective to reduce
data process related costs and increase productivity of data
availability and accessibility to the users
 Estimate Data Asset value & associated Data Management
costs
 Communicate & promote the value of Data Assets
 Participate in the development and review of Data Policies,
Standards and Procedures
 Managing and designing the reporting environment for data
sources, quality, security and metadata
 Supporting initiatives for data integrity and normalisation

Meta Data Management

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 Understand Meta Data Requirements and align specification

to the appropriate maturity level
 Develop & maintain business Meta Data and the Meta Data
standards
 Manage metadata repositories (directories, glossaries and
other metadata stores)
 Support business Meta Data reporting and analysis
 Collaborate with business users and analytics team to
determine dimensional hierarchies and provide specification
to IT for the ongoing maintenance thereof
 Develop and maintain data specification for various uses:
 Reporting, management dashboards & scorecards
 Conduct data related due diligence process for third party
systems, intermediaries and binder holders
 Data integration with other external data sources

Data Quality Management

 Establish data quality expectations and define requirements
from business users
 Test and validate data quality requirements
 Develop data quality standards, methodologies, algorithms,
processes and guidelines
 Design and implement operational data quality management
procedures
 Monitor operational data quality management procedures &
performance
 Define and document data quality requirements & business
rules
 Develop and promote data quality awareness
 Define data quality metrics and service levels
 Manage Service Level Agreements for data quality with
internal and external suppliers
 Embed data quality certification scores in the fact tables
 Provide quality assurance of imported data
 Profile, measure, analyse and assess data quality
 Perform data quality root cause analysis
 Analyse the impact of data quality to business decision
making
 Continuously measure, monitor and report data quality
 Establish and manage data quality certification reporting
 Assist in managing and resolving data related issues as
experienced by Data Owners, Stewards and Custodians and
present possible solutions to the Data Governance Council
 Propose solutions to correct data quality defects
 Assist in the prioritization initiatives for data management by
conducting an analysis of the costs vs benefits using
statistical methods
 Provide support to Data Management audit activities

Monitor and Control Data Management

 Monitor & ensure Regulatory Compliance of data
 Monitor conformance with Data Policies, Standards and
Architecture
 Identify potential risks to the security of data and assist to
find solutions to ensure data system integrity
 Assist in establishing data security guidelines
 Apply data security guidelines to the data
 Review business security rules and data access views
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 Adhere to data security controls

 Assist with data security classification
 Develop metrics for data management
 Produce data management reports that highlight trends and
provide recommendations for the improvements

Identify, develop and/or apply data management analysis

tools and techniques and actively participate in analytics
team's knowledge and capability development.
 Testing statistical differences
 Looking for unknown data relationships
 Use of graphical tools to help visualize relationships between
variables
 Use of statistical packages to perform data quality tests
 Data risk modeling tool
 Data profiling
 Six Sigma
 Data management reporting tools

Drive change methodology and ensure implementation

across all projects
 Work with business to develop and implement change
management strategies and plans that maximize user
adoption and proficiency and minimize resistance by
increasing benefit realization, value creation, ROI and the
achievement of business results and outcomes.

Continuous improvement to ensure effective service

 Ensure statutory and legislative knowledge is always current
in order to resolve customer complaints, to advise the
business on corrective solutions to mitigate risks and to
improve the customer experience whilst complying with
governance requirements.
 Ensure adherence to organisational policies, practices and
procedures.
 Identify solutions to enhance cost effectiveness and increase
operational efficiency.

Service delivery to ensure customer satisfaction

 Maintain service, quality and desired outputs across the
business process by ensuring compliance to tactical policies,
procedures and standards.
 Establish productive operational relationships with key
stakeholders in the various channels and administrative
teams.
 Develop work routines in line with operational plans /
schedules in order to manage achievement of service
delivery goals.
 Share knowledge on, and participate in the creation of new
standards, control systems and procedures to maintain
service delivery.

Ensure cost efficiency through financial and corporate

governance
 Contribute to the development and implementation of fit for
purpose budgets.
 Manage supplier relationships, and budgets associated with
projects.
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Manage quality people practices

 Align own behaviour with the organisation culture and
values.
 Share and transfer product, process and systems knowledge
to colleagues.
 Collaborate and work with the Analytics, Distribution,
Underwriting, Actuarial, Claims, Finance, HR and IT teams to
deliver required service levels.
 Actively share information with other team members
regarding successes, issues, trends and ideas.

 Minimum Bachelor’s degree in Computer Science,

Experience, Informatics, Engineering, Mathematics, or Operations
knowledge & skills Research
required  3 – 5 years’ experience in building data marts, data models,
knowledge in applying fundamental data transformation,
cleaning, validation and statistical techniques, and data
quality analysis
 Quantitative problem-solving skills
 Ability to work effectively with people at all levels in an
organisation
 Ability to communicate complex ideas effectively both
verbally and in writing (English)
 Knowledge of SQL, BI Platforms, Excel-VBA/Access, SAS,
SharePoint
 Knowledge of R, PYTHON and HADOOP is advantageous.

 Strategic: Is able to understand, identify and acts on

Competency broader opportunities in order to drive longer term, value-
Descriptors adding change. Applies judgement effectively. Identifies and
acts on market and/or competitor trends/opportunities
 Customer: Putting the customer at the heart of business
decisions and driving to improve value for customers.
 Collaboration: Creates trust, respect and builds meaningful
relationships. Able to handle a wide range of relational
challenges to ensure collaboration across boundaries.
 Leading with Influence: Influences and rallies people
behind common goals; actively supports growth and inspires
others to exceed expectations. Communicates clear
strategies and objectives for own function.
 Innovation: Generates creative/out of the box solutions.
Challenges the status quo and/or demonstrates ability to
relate to challenges from a range of diverse but relevant
perspectives. Willing to take calculated risks when
introducing novel ideas.
 Personal Mastery: Learns and actively works to build self-
awareness; develop through experience and feedback from
others. Copes effectively with stress and has the resilience to
take on stretching and challenging assignments. Adjusts
effectively to work within new work structures; processes;
requirements and cultures.
 Executing: Displays consistent energy, drive and
perseverance in order to deliver results. Demonstrates a
willingness to take calculated risks to achieve stretch
performance goals.
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