Examinee Handbook For Toeic Listening Reading Test Updated

LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire listening test will last approximately 45
minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your
answers in the test book.
PART 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select
the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer.
The statements will not be printed in your test book and will be spoken only one time. Look at the example item below.
EXAMPLE:
Statement (B), “The man is working at the desk.” is the best description of the picture, so you should select answer (B) and mark it on your answer
sheet.
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TOEIC. Part 1. Question 01-10.





PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your
test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A),
(B), or (C) on your answer sheet.
Sample answer
A B C
Example
You will hear: Where is the meeting room?
You will also hear: (A) To meet the new director.
(B) It’s the first room on the right.
(C) Yes, at two o’clock.
The best response to the question “Where is the meeting room?” is choice (B), “It’s the first room on the right,” so (B) is
the correct answer. You should mark answer (B) on your answer sheet.

11. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.

PART 3
Directions: You will hear some conversations between two people. You will be asked to answer three questions about
what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C),
or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

41. Who most likely is the man? 44. What is the man doing?
(A) A plumber (A) Leasing equipment
(B) A banker (B) Buying a water filter
(C) A superintendent (C) Returning the installation fee
(D) A mailman (D) Bargaining with the woman
42. What is the problem? 45. What will the man receive?
(A) The woman is late delivering the mail. (A) A discount on the water filter
(B) The man’s check bounced. (B) Setup at no cost
(C) The woman has a plumbing problem. (C) A free filter change
(D) The man didn’t pay the rent on time. (D) A ten-dollar gift certificate
43. Where is John now? 46. What does the man say he will do?
(A) He is working somewhere else. (A) Refer the company to others
(B) He has not reported in to work yet. (B) Send a check very soon
(C) He has gone away on vacation. (C) Buy the filter at another place
(D) He is mailing a letter at the post office. (D) Attend a training session

47. What are the factory workers having problems with? 50. Where is the conversation taking place?
(A) A form (A) At a travel agency
(B) Their work (B) In a bank
(C) Co-workers (C) On a bus
(D) Working conditions (D) At an airport
48. How does the woman suggest solving the problem? 51. What is the man doing?
(A) By sending workers to a night class (A) Booking a flight to Canada
(B) By hiring better skilled workers (B) Asking for a transfer to another branch office
(C) By making things easier for the workers (C) Getting some money exchanged
(D) By providing an instruction course (D) Sending some cash
49. What does the woman ask the man to think about 52. What will the woman do next?
before their next meeting? (A) Exchange a product
(A) Who might be suitable to teach the workers (B) Fill out a form
(B) Where to have the lectures (C) Check into the airport
(C) How to get the workers to work harder (D) Look up the exchange rate
(D) When to hold their weekly class

53. Where has the man been meeting his clients? 56. How did the man find his apartment?
(A) At a coffee shop (A) From an ad in the newspaper
(B) In the company eating area (B) From a superintendent he knows
(C) In the main conference room (C) From a rental agent
(D) In his client’s office (D) From an acquaintance at a party
54. When will the renovations finish? 57. What does the woman want to know?
(A) Today (A) If there is an available apartment
(B) This week (B) How soon she can move in
(C) Next week (C) If the man is going to live abroad
(D) Next month (D) Where the superintendent lives
55. What does the man say the new conference room 58. Who lives in unit 101?
will have? (A) Karen
(A) Presentation devices (B) The landlord
(B) More chairs (C) Jason
(C) Bigger tables (D) The man’s friend
(D) A coffee machine

59. What will the woman most likely do this weekend? 62. Where is the conversation taking place?
(A) Leave for New York with her boyfriend (A) At a newsstand
(B) Attend a seminar at the head office (B) In a clock store
(C) Visit a museum with a co-worker (C) At a travel agency
(D) Go to a school reunion (D) In an advertising firm
60. Who did the man meet this morning? 63. What does the man want to get?
(A) His ex-girlfriend (A) Today’s paper
(B) A co-worker (B) An alarm clock
(C) His school friend (C) An airline ticket
(D) The sales manager (D) A colored pencil
61. What does the man say he had learned? 64. What does the woman mention about what the man
(A) Always try to be early to an appointment wants to buy?
(B) Never to end a relationship badly (A) It is on special today
(C) Make an effort to keep in touch with school friends (B) It comes in various colors
(D) Not to leave things for another day (C) It is not available today
(D) It is very popular nowadays

65. What are they discussing? 68. What is the woman looking for?
(A) A co-worker who tins made a lot of money (A) A pair of glasses
(B) A friend who works in the stock exchange (B) Some cleaning products
(C) A lip they received from a stockbroker (C) An insurance card
(D) The mooting they have to attend this morning (D) The coffee machine
66. What do the speakers regret? 69. Who most likely has what the woman is looking for?
(A) Not being better prepared for the meeting (A) Peter
(B) Not taking advantage of an opportunity (B) Jane
(C) Not receiving the tip on time (C) Jeff
(D) Not chipping in to buy the lottery ticket (D) Mike
67. When will they speak to David? 70. What does the man request from the woman?
(A) Right away (A) To send her insurance agent to his room
(B) After the meeting (B) To proofread some documents for him
(C) During lunch hour (C) To get him some coffee from the staff lounge
(D) In the afternoon (D) To clean up the meeting room before lunch

PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what
the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your
answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71. What is the problem? 74. Who is the intended audience of this
(A) A line has been disconnected. announcement?
(B) Some of the customers were overcharged. (A) Management staff
(C) The workers went on strike. (B) Security guards
(D) There has been a gas leak. (C) Customers
(D) Construction workers
72. What does the speaker say the company will do?
(A) Probe the cause of the accident 75. What is asked of the listeners to do?
(B) Take responsibility for any additional costs (A) Talk to the security staff
(C) Prevent future accidents by taking proper (B) Make their purchases
precautions (C) Take advantage of the special offer
(D) Train the maintenance staff once again (D) Stay away from the construction area
73. What should those with an urgent situation do? 76. According to the speaker, what is going to happen
(A) Call another company tomorrow?
(B) Contact another department (A) The workers will get a day off.
(C) Wait on the line (B) Renovation work will begin.
(D) Come down in person (C) Security will tighten up.
(D) Business will return to normal.

77. Why does the speaker mention Tabisco? 80. Who most likely is the speaker?
(A) It is the most popular biscuit in Australia. (A) A hiker.
(B) It helps promote the program financially. (B) A waiter.
(C) It was involved in the accident. (C) A wine connoisseur.
(D) It provided funds for the roadwork. (D) A tour guide.
78. On which road has the accident occurred? 81. According to the speaker, what will the listeners do?
(A) Glenloch Road. (A) They will make some exotic food.
(B) Beach Road. (B) They will tour the farm.
(C) Toorak Road. (C) They will do a lot of trekking.
(D) Golf Links Road. (D) They will take many pictures.
79. Why does the speaker advise listeners to avoid the 82. When are they scheduled to depart?
West Middleton Underpass? (A) Immediately.
(A) An accident had occurred. (B) After dinner.
(B) A vehicle has broken down. (C) Tomorrow morning.
(C) It is closed to traffic. (D) Tomorrow afternoon.
(D) It is jammed with cars.

83. How long will the sale last? 86. How many vehicles are involved in the accident?
(A) One day. (A) Four
(B) One week. (B) Five
(C) Two days. (C) Six
(D) Two weeks. (D) Seven
84. Which of the following products would you most 87. According to the speaker, what can listeners do to
likely find at the store? help the situation?
(A) Rubber gloves. (A) Provide manpower
(B) Bed sheets. (B) Keep clear of the area
(C) Handbags. (C) Call the emergency number
(D) Lanterns. (D) Send canned goods
85. What is mentioned about the Explorer model? 88. How can listeners get more information?
(A) It is very light. (A) By going to the accident site
(B) It comes in many sizes. (B) By calling a number
(C) It is sold at half its original price. (C) By staying tuned
(D) It is only available in one color. (D) By talking to a policeman

89. Why is the man giving the talk? 92. What is the main purpose of the talk?
(A) To congratulate a colleague for his good work (A) To introduce the company president
(B) To hand out an award to the best journalist (B) To welcome the members of the club
(C) To say farewell to a long-time colleague (C) To help listeners get adjusted to their new
(D) To introduce the keynote speaker of the day environment
(D) To recruit good people for the new project
90. What is Neil's profession?
(A) Photographer 93. Who is Mr. Pearson?
(B) Television journalist (A) The chairman
(C) Actor (B) The personnel manager
(D) Inventor (C) A missionary
(D) One of the employees
91. According to the speaker, what will Mr. Ferguson do
in the future? 94. What will Ms. Fox do?
(A) Star in movies (A) Go over the hiring process
(B) Write books (B) Provide information about the job
(C) Travel around the world (C) Explain the company goal
(D) Run a small business (D) Give a pep talk

95. What does the speaker mention about the 98. How often do the shareholders meet?
hostesses? (A) Once a year
(A) They are all bilingual. (B) Twice a year
(B) They will be dressed in costumes. (C) Three times a year
(C) They will guide them through the place. (D) Four times a year
(D) They were born and raised in France.
99. What was decided at the meeting?
96. What is being offered for free? (A) Staff members will get a long holiday break.
(A) Coffee. (B) Managers will receive company stock.
(B) Costumes. (C) Employees will get compensated.
(C) Food. (D) A party will be held for the workers.
(D) Accommodations.
100. Which one of the following factors will determine
97. What will listeners do right after the talk? the reward?
(A) Head downstairs. (A) Seniority
(B) Try some food samples. (B) Performance
(C) Buy some cheese. (C) Attendance
(D) Put on costumes. (D) Education

TOEIC. Answer Sheet.

TOEIC. Tapescript. Part 1
(A) Some pipes have been stacked on top of each other.

(B) The pipes are being lowered into the ground.
(C) The pipes are being lifted by a machine.
(D) Some pipes have been stored in a warehouse.
(A) He's opening the passenger door.

(B) He’s looking into the trunk of the vehicle.
(C) He’s loading bags into the back of the car.
(D) He’s backing the car out of the parking lot.

(A) The people are lining up to enter the hall.

(B) All of the chairs have been taken.
(C) The audience is facing the front of the room.
(D) They’re enjoying food in a banquet hall.
(A) People are near the edge of the water.

(B) People are chasing the animals away.
(C) The waves are hitting the beach.
(D) A crowd has gathered to watch an animal show.

(A) The man is attending to the bushes.

(B) The man is kneeling on the ground.
(C) The man is relaxing with a book.
(D) The man is seated on a bench.
(A) A car is pulling into the station.

(B) The gas station is open for business.
(C) The cars are parked along the road.
(D) The parking lot is being repaved.

(A) The road is closed to traffic.

(B) Some pylons have been left on the road.
(C) Some pedestrians are crossing the road.
(D) The man is putting goods into the back of the truck.
(A) He’s walking up the stairs.

(B) He’s shopping at a department store.
(C) He’s carrying the bag over his shoulder.
(D) He’s heading downstairs.

(A) The steps lead into the building.

(B) The street lamp has been turned on.
(C) One man is about to take a seat on the steps.
(D) There is a building with many windows.
(A) People are waiting for the traffic light to change.

(B) Some people are running to catch a bus.
(C) There are stripes painted on the road.
(D) Some cars have stopped at the intersection.

11. Who just called? 14. How was your meeting?

(A) John Simpson. (A) In the conference room.
(B) At ten o'clock. (B) Sure, I will.
(C) To meet John. (C) Very informative.
12. Which car is yours? 15. Please help yourself to some food, Mr. Chan.
(A) In the garage. (A) Thanks, if you don’t mind, I will.
(B) That red one over there. (B) He’s been very helpful to me.
(C) To go for a drive. (C) Sure, let’s meet at the restaurant.
13. Is it okay if I show up a little late tomorrow? 16. Why did you return so fast?
(A) Let's go down later instead. (A) He turned it in yesterday.
(B) I don’t think that’s a good idea. (B) I have some work to do here.
(C) He’s already here. (C) Around three o’clock.

20. Where do I go to get some help with this form?
17. You didn't have to work late yesterday, did you?
(A) I went to New York last week.
(A) No, I left early.
(B) I think I can be of some assistance.
(B) Three hours ago.
(C) No. the forms are in the back.
(C) About a mile.
21. What incentives do we get for making the most

18. We should get together to catch up on old times.
sales?
(A) That’s a great idea.
(A) I don’t think it’s very expensive.
(B) He missed it.
(B) Most of them are kept there.
(C) No, it's quite new.
(C) A vacation to Tahiti.
19. How did you find out about the information?

22. What do you say if we take a few minutes’ break?
(A) Yes, I know all about it.
(A) Sorry, I didn’t mean to do that.
(B) I overheard Ron telling Sam about it.
(B) Sure, let’s get something to drink.
(C) You can find out more from him.
(C) It’s only a few minutes up the road.

23. Are the guests here or at the hotel? 26. Wasn't Peggy thinking of taking a trip to Hong Kong?
(A) The checkout time is eleven. (A) Yes, she was born there.
(B) They’re on their way here. (B) She speaks Chinese fluently.
(C) From Tokyo, Japan. (C) She was, but she changed her mind.
24. Did you catch the results of the election on the 27. Jennifer has been pricing the new items that came in
news? today, hasn't she?
(A) I've not yet received it. (A) Yes. she picked up the items.
(B) I missed it. Who won? (B) No, Peter's been doing that.
(C) Sorry, I didn’t make the selection. (C) From a local company, I think.
25. When do you suppose Jeanette will come back to 28. Why did you stop going to the gym?
work? (A) Yes, I did.
(A) Next week, I think. (B) Near my work.
(B) That might be right. (C) I've been too busy.
(C) He came with her.

29. Where did John go the other day? 32. The renovation work is done, isn't it?
(A) He went to see a client. (A) Yes, it will start soon.
(B) Yes, I went with him. (B) I can’t work tonight.
(C) Isn’t it another one? (C) It is as far as I know.
30. Are you thinking of hiring an interpreter for our 33. Where do you keep your business magazines?
meeting with the Japanese client? (A) The business has been doing well.
(A) No. I will not be taking the trip. (B) They’re near the cash register.
(B) Yes, I got in touch with him. (C) We already received them.
(C) No, I can speak Japanese fluently.
34. That’s a great piece of artwork.
31. Where did you say you went to school? (A) Yes, it is.
(A) I went to George Brown College. (B) No, it’s my day off.
(B) Yes, he said that to me earlier. (C) There are several.
(C) I majored in economics.

35. Excuse me. I'm here for my three o'clock 38. Who is looking after the hiring process around
appointment. here?
(A) He works in the Personnel Department. (A) That would be John.
(B) Sorry, I can’t make it at three. (B) Dave was recently hired.
(C) May I have your name, please? (C) I'll look for it later today.
36. Are you free this evening? 39. I need someone to take this document to the
(A) No, but they’re very expensive. lawyer's office right away.
(B) Yes, but only for today. (A) The court date is next Monday.
(C) Sorry, I already made plans. (B) I'll get Sarah to take care of that.
(C) To get some legal advice.
37. Will you be able to lock up tonight, or should I
come in? 40. Why did we increase our service fee?
(A) I’ll close up the store. (A) By around 5%.
(B) There is a locker there. (B) Because it's broken.
(C) To talk to the manager. (C) We just couldn't meet our costs.

Questions 41 through 43 refer to the following conversation. 41. Who most likely is the man?
(A) A plumber
Hi, this is Rosa Gonzales in unit 1204. The pipe under the kitchen (B) A banker
sink is leaking and I need someone to come and take a look right (C) A superintendent
away. (D) A mailman
l’m sorry Ms. Gonzales, but the plumber is fixing some pipes at 42. What is the problem?
another apartment right now. I’ll see if I can got in contact with John, (A) The woman is late delivering the mail.
who should be just about done, and see if he can get to your (B) The man’s check bounced.
apartment within the hour. (C) The woman has a plumbing problem.
(D) The man didn't pay the rent on time.
Thank you. Mr. Brown. And by the way, did you receive the rent
check I put in your mailbox last night? 43. Where is John now?
(A) He is working somewhere else.
Yes. I did. I was going to call you to let you know that I did, but you (B) He has not reported in to work yet.
beat me to it. (C) He has gone away on vacation.
(D) He is mailing a letter at the post office

44. What is the man doing?
Questions 44 through 46 refer to the following conversation. (A) Leasing equipment
(B) Buying a water filter
You’re saying that you have come to a decision about renting the
(C) Returning the installation fee
water filter. If that’s the case. I'd like to add that we are offering a
(D) Bargaining with the woman
discount to those who sign up for a year at this time. Would you be
interested in that?
45. What will the man receive?
(A) A discount on the water filter
Actually. I’m only going to be here in the city for the next six months.
(B) Setup at no cost
You see. I am here on a short-term contract with my company. You
(C) A free filter change
wouldn’t by chance have any discounts for a six-month lease, would
(D)A ten-dollar gift certificate
you?
46. What does the man say he will do?
Not at this time, but I could talk to my manager about installing the
(A) Refer the company to others
machine at no cost. You see, there is an additional 10-dollar
(B) Send a check very soon
installation fee.
(C) Buy the filter at another place
(D) Attend a training session
Oh, that’s very nice of you. I’ll make sure to recommend your
company to others. Our company often sends workers here for
training.

Questions 47 through 49 refer to the following conversation. 47. What are the factory workers having
problems with?
We need to do something about the makeup of the form. A lot of the (A) A form
plant workers are having problems filling it out. (B) Their work
(C) Co-workers
Yes. I've been meaning to talk to you about that as well. You know, (D) Working conditions
instead of changing the form, it might be a wiser thing to hold a class
to train them how to fill it out. What do you think? 48. How does the woman suggest solving
the problem?
You do have a point there. After all, I couldn’t figure out how we (A) By sending workers to a night class
were going to make the form easier without taking some information (B) By hiring better skilled workers
out. (C) By making things easier for the workers
(D) By providing an instruction course
Then it’s settled. Why don’t you and I get together for lunch today to
see who would be able to conduct the class? In the meantime, why 49. What does the woman ask the man to
don't you think of a few names? think about before their next meeting?
(A) Who might be suitable to teach the
workers
(B) Where to have the lectures
(C) How to get the workers to work harder
(D) When to hold their weekly class

Questions 50 through 52 refer to the following conversation. 50. Where is the conversation taking
place?
I’m thinking of wiring some money to my parents in Canada. How (A) At a travel agency
can I go about doing so? (B) In a bank
(C) On a bus
Just fill out this transfer slip, and return it to me, and I will take care (D) At an airport
of it for you, sir.
51. What is the man doing?
Thank you. Oh, can you tell me what today's exchange rate is? (A) Booking a flight to Canada
(B) Asking for a transfer to another branch
Of course. Just give me a second, and I will be right with you. office
(C) Getting some money exchanged
(D) Sending some cash
52. What will the woman do next?

(A) Exchange a product
(B) Fill out a form
(C) Check into the airport
(D) Look up the exchange rate

Questions 53 through 55 refer to the following conversation. 53. Where has the man been meeting his
clients?
Would you happen to know why it’s taking such a long time to fix up (A) At a coffee shop
the conference room? I’ve been meeting my clients at a coffee shop (B) In the company eating area
down the road because there aren’t any appropriate places to hold a (C) In the main conference room
meeting here. (D) In his client’s office
I know. I’ve been holding my meetings in the cafeteria because there 54. When will the renovations finish?
are long tables there. It has been a bit inconvenient, but I just heard (A) Today
from Mr. Lewis that the renovation work will end this Friday. We will (B) This week
be able to use the conference room starting next Monday. (C) Next week
(D) Next month
That's good to hear. I can now make use of the presentation
materials when I meet with the clients. 55. What does the man say the new
conference room will have?
Yes, I heard the conference room is going to be equipped with top- (A) Presentation devices
of-the-line presentation equipment. (B) More chairs
(C) Bigger tables
(D) A coffee machine

Questions 56 through 58 refer to the following conversation. 56. How did the man find his apartment?
(A) From an ad in the newspaper
I really like your new apartment. Jason. How did you ever find such (B) From a superintendent he knows
a cozy place? (C) From a rental agent
(D) From an acquaintance at a party
You won’t believe this, but I found this place by a fluke. I attended a
party of a friend’s friend, who used to live in this apartment. I got to 57. What does the woman want to know?
talking with him and found out that he was leaving the country, so I (A) If there is an available apartment
immediately asked him if I can move in. He agreed, so here I am. (B) How soon she can move in
(C) If the man is going to live abroad
You are so lucky. This place is perfect. I have been looking for a (D) Where the superintendent lives
place these days, but I can’t find anything I like. You wouldn't know if
there is a vacant apartment here, would you? 58. Who lives in unit 101?
(A) Karen
I don’t think there is. Karen. As far as I know. I got very lucky. But, (B) The landlord
you could go and ask the landlord. He lives on the first floor in unit (C) Jason
101. (D) The man’s friend

Questions 59 through 61 refer to the following conversation. 59. What will the woman most likely do
this weekend?
Jane from the sales team asked me to go to the museum with her (A) Leave for New York with her boyfriend
this weekend. Would you like to join us? (B) Attend a seminar at the head office
(C) Visit a museum with a co-worker
I’m sorry, Jennifer, but I can’t this weekend. I am seeing a friend I (D) Go to a school reunion
have not seen since my college days. I bumped into her this
morning at a seminar I attended at our head office. It turns out that 60. Who did the man meet this morning?
she has been working there for almost 2 years. Can you believe it? (A) His ex-girlfriend
(B) A co-worker
That must have been a nice surprise. You know, I went to a big (C) His school friend
conference in New York last month, and I bumped into an ex- (D) The sales manager
boyfriend I used to date a long time ago.
61. What does the man say he had
You know, this once again teaches me to never say goodbye to learned?
anyone on a bad note. You just never know when you will (A) Always try to be early to an appointment
meet the person again. (B) Never to end a relationship badly
(C) Make an effort to keep in touch with
school friends
(D) Not to leave things for another day

Questions 62 through 64 refer to the following conversation. 62. Where is the conversation taking
place?
Hi. I’m here to take a look at the clock you advertised in today's (A) At a newsstand
paper. Where is it? (B) In a clock store
(C) At a travel agency
I’m sorry, but we advertised two different types of clocks. Which is (D) In an advertising firm
the one you are looking for?
63. What does the man want to get?
Oh. I’m looking to buy the one with the alarm clock. I am taking a trip (A) Today's paper
and I want to take it with me. (B) An alarm clock
(C) An airline ticket
Okay, the one you want is on the counter next to me here. It comes (D) A colored pencil
in several colors. Would you step up here, and take a look, please?
64. What does the woman mention about
what the man wants to buy?
(A) It is on special today.
(B) It comes in various colors.
(C) It is not available today.
(D) It is very popular nowadays.

Questions 65 through 67 refer to the following conversation. 65. What are they discussing?
(A) A co-worker who has made a lot of
Did you hear about David making a killing this week? Remember money
when he came to us last week about investing some money into a (B) A friend who works in the stock exchange
stock he said he had some tips on. It apparently hit the jackpot, and (C) A tip they received from a stockbroker
he more than tripled his money. (D) The meeting they have to attend this
morning
Wow, we should have listened to him and put some money in when
we had the chance. 66. What do the speakers regret?
(A) Not being better prepared for the meeting
Why don’t we go and see if we still can? In fact, why don’t we go (B) Not taking advantage of an opportunity
and speak to him right now? (C) Not receiving the tip on time
(D) Not chipping in to buy the lottery ticket
I can’t. I have to attend a meeting at 10, and I have to step out of the
office at 11. Why don’t we just wait until lunch and talk to him then? 67. When will they speak to David?
(A) Right away
(B) After the meeting
(C) During lunch hour
(D) In the afternoon

Questions 68 through 70 refer to the following conversation. 68. What is the woman looking for?
(A) A pair of glasses
Peter, you didn’t happen to see a pair of glasses lying around here (B) Some cleaning products
anywhere, did you? (C) An insurance card
(D) The coffee machine
No, but I saw Jane cleaning up the area right after we finished our
meeting a little while ago. Why don’t you go and ask her? She and 69. Who most likely has what the woman
Jeff went to the staff lounge to take a five-minute coffee break. is looking for?
(A) Peter
Thanks, Peter. I have to read over my insurance policy before my (B) Jane
insurance agent gets here, and I can't see anything without my (C) Jeff
glasses. (В) Mike
Your insurance agent is coming by? If you don't mind, could you ask 70. What does the man request from the
him to step into my office after you are done? I want to talk to him woman?
about getting some life insurance. (A) To send her insurance agent to his room
(B) To proofread some documents for him
(C) To get him some coffee from the staff
lounge
(D) To clean up the meeting room before
lunch

Questions 71 through 73 refer to the following telephone message. 71. What is the problem?
(A) A line has been disconnected.
(B) Some of the customers were
This is Gazprom Industries Call Center. We regret to inform you overcharged.
that a major systems error has occurred due to an accident which (C) The workers went on strike.
(D) There has been a gas leak.
resulted in the cutting of a cable. We assure you that work is
proceeding as rapidly as possible to restore the line. However, we 72. What does the speaker say the
company will do?
are unable at present to process any administrative or billing (A) Probe the cause of the accident
enquiries. Gazprom will assume full responsibility for any extra (B) Take responsibility for any additional
costs
charges that may result. In case of gas leaks or any other (C) Prevent future accidents by taking proper
emergencies, please contact our maintenance division directly at precautions
(D) Tram the maintenance staff once again
755-3574. Please accept our sincere regrets that this situation has
arisen. 73. What should those with an urgent
situation do?
(A) Call another company
(B) Contact another department
(C) Wait on the line
(D) Come down in person

Questions 74 through 76 refer to the following announcement. 74. Who is the intended audience of this
announcement?
(A) Management staff
This is an important announcement to all our valued customers. (B) Security guards
The management and staff of Mears Department Store would like (C) Customers
(D) Construction workers
to offer our sincere regrets that the Swanston Street building will be
closing shortly. The doors of the store will be closing at 6.00 p.m., 75. What is asked of the listeners to do?
(A) Talk to the security staff
so please finalize your purchases now, and make your way out of (B) Make their purchases
the store, past the security guards. The reason we are closing early (C) Take advantage of the special offer
(D) Stay away from the construction area
is to permit remodeling operations to begin. The store will reopen at
the normal time tomorrow. We apologize for this inconvenience. 76. According to the speaker, what is
going to happen tomorrow?
Please return tomorrow at the usual time. (A) The workers will get a day off.
(B) Renovation work will begin.
(C) Security will tighten up.
(D) Business will return to normal.

Questions 77 through 79 refer to the following traffic report. 77. Why does the speaker mention
Tabisco?
(A) It is the most popular biscuit in Australia.
Here’s the traffic report, which is sponsored today by Tabisco, (B) It helps promote the program financially.
Australia’s most-loved biscuit maker. Firstly, there has been a (C) It was involved in the accident.
(D) It provided funds for the roadwork.
serious accident in Toorak Road between Glenloch Road and
Beach Road. Please do not take any of these roads through the 78. On which road has the accident
occurred?
Toorak area, as traffic is at a standstill. Traffic is moving slowly but (A) Glenloch Road
steadily through the other major highways on the east side of the (B) Beach Road
(C) Toorak Road
river. Now, as for the west side, there are no major problems to (D) Golf Links Road
report so far. However, please avoid the West Middleton Underpass
79. Why does the speaker advise listeners
as it has been blocked by a truck. Yes, there is a truck stuck in the to avoid the West Middleton
West Middleton Underpass, again! As alternative routes, we can Underpass?
(A) An accident had occurred.
suggest Blackburn Road to the north and Golf Links Road to the (B) A vehicle has broken down.
south. Traffic is moving steadily along these major roads. So, drive (C) It is closed to traffic.
(D) It is jammed with cars.
safely, and enjoy Tabisco Biscuits, Australia's traditional snack!

Questions 80 through 82 refer to the following talk. 80. Who most likely is the speaker?
(A) A hiker
(B) A waiter
Hello, everybody. Could you please listen for a moment? My name (C) A wine connoisseur
is Robert, and I’m your guide for this wine and food tour of the (D) A tour guide
fabulously beautiful Southern Alps regions. As you know, the key 81. According to the speaker, what will the
concept of this tour is to combine food and wine tasting with hiking. listeners do?
(A) They will make some exotic food.
This is a beautiful area, but many sites are only accessible on foot. (B) They will tour the farm.
The climate and topography of this area make for great white wines (C) They will do a lot of trekking.
(D) They will take many pictures.
and delicious dairy foods - creamy milk, butter, and cheeses. The
rich soil produces tasty vegetables and herbs. So please, enjoy 82. When are they scheduled to depart?
(A) Immediately
your meal tonight, and then sleep well because tomorrow we will be (B) After dinner
leaving immediately after breakfast. Oh, and breakfast will be (C) Tomorrow morning
(D) Tomorrow afternoon
served from 7:00 a.m. to 8:00 a.m. only. We depart at eight o’clock
sharp, so don't sleep in!

Questions 83 through 85 refer to the following advertisement. 83. How long will the sale last?
(A) One day
(B) One week
Come down to Smiths Camping and Caravans today and every day (C) Two days
this week for the greatest camping sale in Strathmore's history! Yes, (D) Two weeks
I am serious, folks. This is the greatest sale of camping goods you 84. Which of the following products would
will ever see! Everything is reduced, some items by as much as you most likely find at the store?
(A) Rubber gloves
70%. Yes, you did hear correctly - 70%l This is a once-in-a-lifetime (B) Bed sheets
opportunity to purchase that family tent you've always dreamed of. (C) Handbags
(D) Lanterns
Or how about a new rubber raft? Why not? You deserve it! There
are reductions on the whole range of sleeping bags. For example, 85. What is mentioned about the Explorer
model?
this Explorer model feather bag is reduced by 50% and is available (A) It is very light.
in three colors. At that price, they won’t last! So come in today or (B) It comes in many sizes.
(C) It is sold at half its original price.
any time until Saturday at 6:00 p.m. Ample parking is available (D) It is only available in one color.
along Parramatta Road.

Questions 86 through 88 refer to the following traffic report. 86. How many vehicles are involved in the
accident?
(A) Four.
We are just receiving news of an accident involving an oil tanker (B) Five.
and five cars on Highway 7 near Benalla. The northbound lanes of (C) Six.
(D) Seven.
Highway 7 south of Benalla are completely closed. Emergency
crews, including ambulances, fire engines, police, tow trucks, and 87. According to the speaker, what can
listeners do to help the situation?
helicopters have converged on the area. Officials estimate that (A) Provide manpower
clearing the road will take at least four hours. So, in order to assist (B) Keep clear of the area
(C) Call the emergency number
road-clearing operations, please avoid this section of the road (D) Send canned goods
completely for now. For further updates, call the Road Traffic
88. How can listeners get more
Authority at 755-9333. information?
(A) By going to the accident site
(B) By calling a number
(C) By staying tuned
(D) By talking to a policeman

Questions 89 through 91 refer to the following speech. 89. Why is the man giving the talk?
(A) To congratulate a colleague for his good
work
I'd like to propose a toast to Neil Ferguson, who, as you all know, is (B) To hand out an award to the best
leaving us today. On a personal note, I must say that it is with very journalist
(C) To say farewell to a long-time colleague
mixed feelings that I say goodbye. He has been such an important (D) To introduce the keynote speaker of the
part of Channel 7’s news, and it seems as if we are going to have to day
completely reinvent ourselves! Personal courage, an eye for detail 90. What is Neil’s profession?
as well as the big picture, and a certain indefinable charm, have (A) Photographer
(B) Television journalist
made him one of the legends of television journalism. On the (C) Actor
positive side, he is not going to a sedentary retirement next to some (D) Inventor
beach. Instead, he has several books and television projects 91. According to the speaker, what will Mr.
underway, the details of which I can't reveal at present. But I can Ferguson do in the future?
(A) Star in movies
assure you that we will be hearing from him again in the near (B) Write books
future. So raise your glasses, everybody: to Neil and the future! (C) Travel around the world
(D) Run a small business

92. What is the main purpose of the talk?
Questions 92 through 94 refer to the following speech.
(A) To introduce the company president
(B) To welcome the members of the club
I'd like to welcome you to this orientation program. I’m Brian (C) To help listeners get adjusted to their new
environment
Pearson, head of Personnel. I know that you have been chosen (D) To recruit good people for the new project
after a difficult selection process, so congratulations to you all! The
93 Who is Mr. Pearson?
aim of this orientation is to enable you to get to know the (A) The chairman
corporation, its managers, other employees, and each other in an (B) The personnel manager
(C) A missionary
informal manner. We are already aware of your extraordinary (D) One of the employees
abilities. Our aim is to make the best use of your potential by
94. What will Ms. Fox do?
encouraging your creativity both as individuals and as part of a (A) Go over the hiring process
team. In a few minutes the company chairman, Mrs. Suzanne Fox, (B) Provide information about the job
(C) Explain the company goal
will be here to address you personally. She will give you an (D) Give a pep talk
understanding of the company’s mission.

Questions 95 through 97 refer to the following announcement. 95. What does the speaker mention about
the hostesses?
(A) They are all bilingual.
This is a special announcement. As part of our "Beautiful Life" (B) They will be dressed in costumes.
promotion, we have an offer you will find particularly tantalizing. (C) They will guide them through the place.
(D) They were born and raised in France.
Starting now there will be a mini-French food and wine festival in
the first basement level. Your hostesses, who will be dressed in 96. What is being offered for free?
(A) Coffee
traditional French costumes, will have delicious appetizers and (B) Costumes
wines for you to sample. This is a rare chance to get to know more (C) Food
(D) Accommodations
about French wines, cheeses, and meat products at no cost to you.
Please make your way down to the central counter in the basement 97. What will listeners do right after the
talk?
for this unique offer. (A) Head downstairs
(B) Try some food samples
(C) Buy some cheese
(D) Put on costumes

Questions 98 through 100 refer to the following speech. 98. How often do the shareholders meet?
(A) Once a year
(B) Twice a year
Well, as all of you know, tomorrow is the first day of our Christmas (C) Three times a year
break. And you probably also know that the semi-annual (D) Four times a year
shareholders' meeting was held last night. The reason I am 99. What was decided at the meeting?
speaking to you now is to pass on some very good news. The (A) Staff members will get a long holiday
break.
shareholders were so pleased with the company's performance that (B) Managers will receive company stock.
they asked me to pass on their congratulations - and a special (C) Employees will get compensated.
(D) A party will be held for the workers.
bonus! This special bonus is not directed to the managers but to all
employees. The first part of the bonus is a gift. Everyone will 100. Which one of the following factors
will determine the reward?
receive the same package - a wonderful hamper of Christmas (A) Seniority
products from Daimaru Department Store. There is no finer (B) Performance
(C) Attendance
selection of Christmas foods and drinks! But that's not all. The (D) Education
shareholders voted to pay all employees a cash bonus. The amount
will vary according to your length of service. But I’m sure you'll all
be pleased. So, once again, thank you for an excellent year's work,
and enjoy your break.

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LISTENING TEST

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(A) Some pipes have been stacked on top of each other.

(A) He's opening the passenger door.

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(A) The people are lining up to enter the hall.

(A) People are near the edge of the water.

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(A) The man is attending to the bushes.

(A) A car is pulling into the station.

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(A) The road is closed to traffic.

(A) He’s walking up the stairs.

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(A) The steps lead into the building.

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19. How did you find out about the information?

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52. What will the woman do next?

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