o CHAPTER CONTENTS PAGES

o LIST OF TABLE
o LIST OF CHARTS
o CHAPTER 1: INTRODUCTION AND DESIGN OF THE STUDY 10
o 1.1. Introduction to the study
o 1.2. Problem Statement
o 1.3. Need & Scope of the study
o 1.4. Objectives of the study
o 1.5. Research Methodology
o 1.6. Chapterisation
o 1.7. Limitations of the Study
o CHAPTER 2: REVIEW OF LITERATURE 10
o 2.1 Conceptual Review
o 2.2 Research Review
o 2.2.1. Research Gap
o 2.2.2. Hypothesis
o CHAPTER 3: PROFILE 5
o 3.1. Industry Profile
o 3.2. Company Profile
o CHAPTER 4: RESEARCH METHODOLOGY 20
o 4.1. Research Design
o 4.2. Sampling Design
o 4.2.1. Population
o 4.2.2. Target Respondents
o 4.2.3. Sampling Method & Type
o 4.2.2. Sample Size
o 4.3. Data Design
o 4.3.1. Type of Data Used
o 4.3.2. Data source
o 4.4. Questionnaire Design
o 4.4.1. Type of Questionnaire
o 4.4.2. Scales used for questionnaire development
o 4.4.3. Variables used to construct questionnaire
o 4.4.4. Reliability and Validity of the questionnaire (Pilot Study)
o 4.5. Tools used for Analysis
o 4.5.1. Descriptive analysis (Percentage Analysis)
o 4.5.2. Inferential Analysis (Statistical Tools)
o CHAPTER 5: DATA ANALYSIS AND INTERPRETATION 10
o 5.1 Descriptive Analysis
o 5.2 Inferential Analysis
o CHAPTER 6: RESULTS AND DISCUSSION
o 6.1 Summary of Findings 1
o 6.2 Suggestions
o 6.3 Conclusion 1
o APPENDIX 1