IJAZ AHMAD

Sharjah, United Arab Emirates.

Email: ijazahmadit@hotmail.com
Contact: +971 559737257
Visa: Three Months
Date of Birth: 11-March-1993

IT SYSTEMS-NETWORK ENGINEER
Result oriented Systems-Network Engineer possessing developed skills that have been gained
through establishing and developing full IT projects, networks and infrastructures from inception
to completion. Extensive LAN/ Wireless/Hardware and Software experience with in a challenging
and ever changing environment. Experience: 3 years and 6 months.

AREA OF EPERTIES
 Network-System Admin
 Troubleshooting
 Helpdesk/Maintenance
 Veeam/Disaster recovery
 Wireless networking
 Resourceful/Problem solver
 OS deployment, Linux
 Network/Lab design
 TCP/IP & Group policy
 RDP/VPN/Remote assist
 Customer service expert
 Network infrastructure
 End user support
 System app software
 Router & Switch configuration
 AD/Disaster recovery
 Knowledge of PHP & MySQL
 Network Maintenance

EDUCATION AND INTERNATIONAL CERTIFICATION

MCSE: Microsoft Certified System Engineer (Server 2012 & 2016)
MCITP: Microsoft Certified IT Professional (Windows Server 2012)
CCNA: Cisco Certified Network Associate (201 - 125)
WL Network: Certificate in Wireless Networking (Aptech IT Institute Peshawar)
DIT/ Hardware: Diploma in Information Technology (Aptech IT Institute Peshawar)
BSCS: Bachelor of Science in Computer Science (Abasyn University Peshawar)

PROFESSIONAL EXPERIENCE (3 YEARS & 6 MONTHS)

Company Name: American University in the Emirates(AUE), UAE
Job Title: IT Support Engineer
Duration: January 2017 – Till Date
Roles:
 Install, configure, maintain and troubleshoot Active Directory, DC and Additional domain
 Implement group policy, setting up user accounts, regulating & monitoring file access to
ensure confidentiality and proper usage
 Talk staff or clients through a series of actions, either face-to-face or over the phone, to
help set up systems or resolve issues
 Installing, Configuring DNS, DHCP, FTP server configuration, DSL router configuration and
troubleshooting
 Exchange server 2016 management, archiving, user mailbox
  Outlook 2016 configuration and troubleshooting, GFI languard to monitor devices,
System performance, Antivirus installation, windows updates, patches, hot fixes, files
sharing, Hardware maintenance,
 Printer sharing, installing plotters, scanners, Configuring and troubleshooting Cisco
switches, VPN configuration and troubleshooting
 Provide support, including procedural documentation and relevant reports
 Follow diagrams and written instructions to repair a fault or set up a system
 Support the roll-out of new applications
 Set up new users' accounts and profiles and deal with password issues
 Respond within agreed time limits to call-outs
 Work continuously on a task until completion (or referral to third parties, if appropriate)
 Priorities and manage many open cases at one time
 Rapidly establish a good working relationship with customers and other professionals,
such as software developers

Company Name: StepNex Services Private Ltd, Pakistan.

Job Title: Network Administrator
Duration: January 2016 -December 2017
Roles:
 Providing support for 100 users, User login, PC & time base restriction
 Windows deployment server (WDS) installation, configuration, troubleshooting
 Desktop support for multi operating system support, including Ubuntu, Linux
administration, network troubleshooting, Installation, configuration, management and
administration of domain controller 2019 environment
 Additional domain controller, backup server, file server and WSUS server installation and
administration, VPN and RAS server installation
 Solving DSL issues, User migration
 Planning, designing, and troubleshooting LAN, Network printers and scanner installation
 Hardware troubleshooting and selection of new PC, Printers, Scanners, Hubs to fulfill the
current and future needs
 Operating systems as 98, me, 2000, XP, Vista, 7, 8, 8.1, 10. server 2000, 2003, 2008, 2012,
2016,2019 Installation troubleshooting, management and administration
 FTP server installation and troubleshooting
 Exchange 2016 installation, troubleshooting, creating mailbox, deleting mailbox,
disconnecting mailbox, linking mailbox, Exchange database management, Recovery in
case of disaster
 Mail recovery and Outlook 2016 configuration and troubleshooting
 Monitoring performance of PCs and network
 Virtualization by VM ware, Hyper V, ISO creation
 Deployment, Multi session writing. Software installation and configuration
 Handling all the complaints and enquiries of the customers.
 Kaspersky / McAfee Antivirus & windows updates
Company Name: Winsome College System.
Job Title: Desktop Support Engineer
Duration: February 2015 – December 2016
Roles:
 User administration (setup and maintaining account).
 Create, change and delete user accounts per request.
 Maintaining system.
 Quickly arrange repair for hardware in occasion of hardware failure.
 Monitor system performance.
 Install software and maintaining it.
 Create a backup and recovery policy.
 Monitor network communication.
 Responsibility for documenting the configuration of the system.
 System performance tuning.
 Verify that peripherals are working properly.
 Password and identity management.
 Ensuring that the network infrastructure is up and running.

OPERATING SYSTEM, NETWORK HARDWARE AND TECHNOLOGIES

 Cisco Router hardware: 2501, 2610, WL, catalyst 1900, 4000.
 Technologies: Ethernet, frame relay, VLAN, ISDN
 Operating System: Linux (Kali, Ubuntu, Red Hat), Windows (98, me, 2000, Xp, Vista, 7, 8,
8.1, 10).

OTHER ACHIEMENTS AND EXPERTIES

 Six months’ experience as an internee in Orel Vision Peshawar 2016
 Three months’ experience as an internee in Tech Wizard Peshawar 2016
 Eight months’ sales/Computer hardware experience in Gul haji plaza
 Administration and Management of Office, School and institutes.

ACADEMIC QUALIFICATION
 Bachelor of Science in Computer Science (B.S.C.S.), Abasyn University Peshawar, KPK,
Pakistan in 2016

LANGUAGES KNOWN
English, Urdu, Pashto, Hindi, Hindko  Fluent in read, write and speak.
Arabic, Farsi  Beginner

Other information will be provided when demanded.