HOW TO AVOID THE

COMMUNICATION BREAKDOWN

MEANS OF AVOIDING THE

COMMUNICATION BREAKDOWN AS
TO AVOID THE CONFLICT
RHODALYN QUEME’S GROUP
Communication does not begin with being understood,
AWARENESS but with understanding others.
1) Never Assume - One of the biggest causes in
communication breakdown is miscommunication, resulting
from assumption and unclear instruction. e.g. you tell
someone to pick you up at a certain location at 5pm sharp.
That someone came at 5pm sharp and they became angry
because they have been waiting for over an hour at the
wrong entrance. Usually when such thing happens, it
creates tension to the relationship. Using the “5 Ws”
approach can help to clarify others people message to you.
They are the “Where, What, When, Who & Why”.
2) Avoid Unexplained Silence - There are times when you
are angry at something and you don’t feel like talking to
somebody. However, people around might not understand
you and you need to be alone or you need a specific time to
cool down before you engage in a conversation. Tell that
someone you need to be alone for a moment to cool down
your emotion.
3) Avoid Talking out of Negative Emotions - Avoid talking
out of negative emotions like hurt, anger, frustration,
sadness, resentment etc. If you do, the negativity of your
communication will be felt and may hurt the relationship.
Words uttered can not be swallowed back. In such a case
ten minutes of refrain is better than ten years of regrets.
Think Freely and Speak Wisely.
4) Avoid Confusing Instruction - Give step to step
instruction.
5) Avoid Holding Back Your Energy - Have you experienced
a situation where you felt bored listening to someone who
seem not to have energy and interest when speaking to
you? So put more energy, with your body, your facial
expressions and your hand gestures. Generate enthusiasm
in your voice when you speak to other.
6) Stop Neglecting Eye Contact - One of the surest ways to
convey that you are not interested in communicating with a
person is to avoid having eye contact with that person.
Having eye contact shows that you are committed in
relaying your message across to others and committed to
listen and to be with that person.
7) Handle Wrong Tones - It is not so much of what you say
counts; it is how you say it that creates an impact. Using the
wrong tone will not help get the result you want. Tones
that are caring, affectionate, soft and trusting will be more
pleasing and will likely to yeild postitive response.
Therefore, use the right tone to get the right response.
Speak GENTLY when giving emotional support, FIRM and
ASSERTIVE when you need to correct behaviors and actions.
So are we sending the right message? If not, take charges
and change our strategy. So when we change the way we
are communicating, then will people change their
communication towards us.

When communication breakdown are avoided, we will see

that it will turn into a power communication which will
send our message, intentions or instructions on AN
ARROW to the HEART of our LISTENERS.