PORT OF SINGAPORE RESOURCES
1. Tangible : Tangible
Financial Resources,
Organizational Resources,
Physical Resources, and
Technological Resources
2. Intangible : Intangible Resources
Human Resources,
Innovation Resources, and
Reputation Resources
- Physical Resources
- Merchant fleet
PSA has large merchant fleet, 3037ships with 25.572
million gross tons at the end of 2003.
- PSA warehouse space
PSA managing 500.000 m2 of warehouse space in
Singapore for Port operations.
- Location
Located position well for shipping between Asia and
Europa and between Asia and US.
- Facilities
PSA can provide on average 100 container move per
hour.
- Technology Resources
- PSA integrated with IT System, PortNet System,
Computer Integrated Terminal Operations System
(CITOS), PSA use to create plans for ship berthing and
unloading containers.
- PSA is a leader in most Port and shipping operations to
the internet , with make web solutions such as EZShip,
GEMS, EZBill, CargoD2D, TRAVIS, and COPLANS.
- PSA has five expert system used to planning ship to
ancorages, schedule the movement, channels of
terminal, etc.
- Human Resources
- Training and Education
PSA has own in-house training school (PSA School),
which conducted 1707 courses in 1997. Average
training per year was 52,2 h per employee in 2012.
- Innovation Resources
-
- Reputational Resources
- Reputation with customers
- Key Customer Managers
PSA program to provides customer’s operational
and contractual needs.
Chat Time, is control tools (rapport) PSA to
customers and to keep abreast of the latest
developments in the shipping industry.
- PSA won the Singapore Quality Award, that
shown consistency of business excellent and
achieving world class quality standard in its
operations.
- Brand Name
Singapore was the best container Port in Asia for the
14th time and the best seaport for the 15th time in 2004
by Asian freight industry.