HUMAN RESOURCE POLICIES

IN CURRENT SCENARIO

PARLE BISCUITS PVT.LTD.

SUBMITTED FOR PARTIAL FULLFILMENT OF THE

AWARD OF BMS DEGREE

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 CHAPTER ARRANGEMENT

CHAPTER- 1

1) Introduction

2) Objective

3) Scope of study

CHAPTER- ll

1) Industrial Profile

2) company profile

CHAPTER-lll

1) Research Methodology

2) Data collection

3) Limitation of study

CHAPTER- lV

1) Data analysis

2) Finding of Study

CHAPTER- V

1) Suggestions and Recommendation

Bibliography

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3
 INTRODUCTION

As we know that in today’s competitive world it’s very tough for every organization to

compete to others. In any organization human capital is most important factor to compete

to this situation. Human resource affects every part in an organization. So today every

org. very attention to search the talent pool for their organization Human resources policy

is so an important exercise to a personnel manager. Every year a number of companies

becomes bankrupt due to their poor performance. Presently number technique available

to judge the current position of the business.

I have taken this project to enhance or to gain knowledge in the field of

human resource management in an organization PARLE BISCUIT PVT.LTD.,

VILEPARLE.

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 OBJECTIVE OF THE STUDY

The project “Human resources policies of industries” to fulfill the following

objectives:

• To understand about the HR policies of the companies.

• To search the companies HR policies.

• To indicate the true efficiency.

• To understand the HR policies of the employees welfare.

• How to make the HR policies of the companies.

• To analysis the employees job satisfaction.

• To know the employees opinion about the HR policies.

• To analysis the internal & external organization environment.

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 SCOPE OF STUDY

1- It provides useful information for the research and also introduces the researcher to the

particle problem faced in a company.

2- This project work is very important to the management student to gain experience.

3- This project work also provides useful information about the company.

4- This project is based on human resource management, so its benefit for human

resource student.

5- This project is help to analysis the opinions of employees about their human resources

policies.

6- This project is also help to analysis the internal & external organization environment.

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7
 INDUSTRIES PROFILE

India Biscuits Industry is the largest among all the food industries and has a turn over of

around Rs.3000 crs. India is known to be the second largest manufacturer of biscuits, the

first being USA. It is classified under two sectors: organized and unorganized. Bread and

biscuits are the major part of the bakery industry and covers around 80 percent of the

total bakery products in India. Biscuits stand at a higher value and level than bread. This

belongs to the unorganized sector of the bakery Industry and covers over 70% of the total

India Biscuits Industry came into limelight and started gaining a sound status in the

bakery industry in the later part of 20th century when the urbanized society called for

ready made food products at a tenable cost. Biscuits were assumed as sick-man's diet in

earlier days. Now, it has become one of the most loved fast food products for every age

group. Biscuits are easy to carry, tasty to eat, cholesterol free and reasonable at cost.

States that have the larger intake of biscuits are Maharashtra, West Bengal, Andhra

Pradesh, Karnataka, and Uttar Pradesh. Maharashtra and West Bengal, the most

industrially developed states, hold the maximum amount of consumption of biscuits.

Even, the rural sector consumes around 55 percent of the biscuits in the bakery products.

The total of bakery products have risen from 5.19 lakh tones in 1975 to 18.95 lakh tones

in 1990. Biscuits contributes to over 33 percent of the total of bakery and above 79

percent of the biscuits are manufactured by the small scale sector of bakery industry

comprising both factory and non-factory units.

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The capacity of wafer biscuits is 60 MT and the cost is Rs.56,78,400 with a motive

power of 25 K.W. Indian biscuit industry has occupied around 55-60 percent of the entire

bakery . Few years back, large scale bakery manufacturers like Cadbury nestle, and

broke bond tried to trade in the biscuit industry but couldn't hit the market because of the

local companies that produced only biscuits.

The Federation of Biscuit Manufacturers of India (FBMI) has confirmed a bright future

of India Biscuits Industry. According to FBMI, a steady growth of 15 percent per annum

in the next 10 years will be achieved by the biscuit industry of India. Besides, the export

of biscuits will also surpass the target and hit the global market successfully. GROWTH

in the over 40-year-old Indian biscuit industry has remained slow. Back-of-the-envelope

calculations will show that per capita consumption is less than Rs 3 per month on biscuits

or less than Rs 15 per household per month. According to the Federation of Biscuit

Manufactures of India (FBMI), the biscuit industry in India in the organized sector

produces around 60% of the total , the balance 40% is contributed by the unorganized

bakeries.

The by organized players is estimated to be 1561, 000 tones, for the year 2005, which

means if we include the unorganized sector the total tonnage should be at least 2,600,000.

The industry consists of 3 large-scale manufacturers, around 50 medium scale brands and

2500 small-scale units in the country. The unorganized sector is estimated to have

approximately 30,000 small & tiny bakeries across the country.

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The major brands are - Britannia, Parle, ITC, Priyagold, Cremica, Dukes, Anmol, Priya,

etc besides various regional and state brands. Biscuit industry, which was reserved in the

small-scale industry sector, was unreserved in 1997-98, based on the recommendations of

the Abid Hussain Committee.

The annual of biscuit in the organized sector continues to be predominantly in the small

and medium scale sector before and after de-reservation. Biscuit witnessed an annual

growth of 10% to 12%, up to 1999-00.

According to the biscuit manufacturers federation, the annual growth of overall biscuit

industry showed a decline of 3.5% in 2000-01, mainly due to 100 percent hike in central

excise duty (from 8 % to 16%). in the year 2001-02 increased very marginally by

2.75%, whereas in 2002-03 the growth was around

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RECENT TRENDS:

This is according to a study done by Market Search, a Mumbai-based market research

agency which has attempted to explain the dynamics of the Indian biscuit market.

Having just two national players, Parle and Britannia, the prices have remained almost

constant for the past few years in most categories and in some categories the prices have

actually decreased to 1997-98 levels. As per the study, the market is even now dominated

by basic biscuit categories such as Glucose and Marie which `aim to satisfy hunger' and

have little success in moving up the value chain. The bottom-line is that the biscuit

market seems reluctant to move up the value chain. Tracking the factors holding back the

growth of the biscuit industry in India, Market Search has arrived upon the following

points:

Disguised monopoly

- Although at all levels there are just two major players, Parle and Britannia, a closer look

at the State-level markets show the presence of strong regional players such as

Bakeman's, Priya Gold, Shalimar, Windsor and Champion - brands present in almost all

markets. Thus for the two national players, each State market is similar to a perfectly

competitive market, each with its own dynamics.

The competitive scenario at the national level is more of a disguised duopoly than a real

one. This has held the prices in check for a long time.

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Freebie-driven purchase behavior

- A slew of successful gift offers/schemes from the biscuit marketers over the last two

years has led to a situation where the choice of brand is driven by the gift solely and not

by the brands. More and more marketing budgets are being spent on below-the-line

promotions and less on brand building.

According to the research, the delivery efficiency of schemes and gift offers in Indian

FMCG markets is just about 60 per cent, leaving the rest of the potential customers

disappointed with the brand.

Apart from the long-term damage to the brands, these gift-laden schemes have started

damaging the brand in the short term and even the indifference of their distribution

channels at times leads to pilferage of these gifts.

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Superior packaging

- However, biscuits' packaging has undergone a swift transformation. From Britannia's

functional protective blister wraps, which prevent breakage, to Parle's stylish and enticing

BOPP offering, packaging has been completely transformed. Both the players are now

trying to differentiate their brands to reflect their superior quality through superior

packaging.

This up gradation in packaging has been neutralised by multi-unit packing, thereby

effectively neutralizing the potential premium for superior packaging.

Discounts

- The other trend in this industry is the competitive discounting of popular and premium

brands. This trend has not spared even the large brands, such as Parle G. Such

competitive discounting, even on low-value products such as Glucose biscuits, has led to

stagnation of top line and erosion of bottom-line.

The impact of this is being felt in the biscuit makers' inability to invest in brand building

activities and thus move the market away from the low-priced basic categories to the

middle and high-end `snacking' and `indulgence'-driven categories.

While the Indian market is moving towards superior products in all categories, biscuits

are the odd ones out, sticking to basic products in its own category. There is still scope to

finely segment the market through different value propositions in taste, need and image,

as per the latest report on the biscuit market dynamics prepared by Market Search.

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 ABOUT COMPANY

In 1929 a small company by the name of Parle products emerged in British dominated

India. The intent was to spread joy and cheer to children and adults alike, all over the

country with its sweets and candies. The company knew that it wouldn’t be an easy task,

but they decided to take the brave step. A small factory was set up in the suburbs of

Mumbai, to manufacture sweets and toffees. A decade later it was upgraded to

manufacture biscuits as well. Since then, the Parle name has grown in all directions, won

international fame and has been sweetening people's lives all over India and abroad.

Apart from the factories in Mumbai and Bangalore Parle also has factories in

Bahadurgarh in Haryana and Neemrana in Rajasthan, which are the largest biscuit and

confectionery plants in the country. Additionally, Parle Products also has 7

manufacturing units and 51 manufacturing units on contract. Parle Products with its wide

platter of offering of biscuits and sweets like Parle-G, Krackjack, Monaco, Melody,

Mango bite and many others since 1929 is also actively engaged to change & uplift the

social face of India. As a part of Corporate Social Responsibility Policy Parle is keenly

involved in the overall development of younger generation with focused endeavor to built

New Face of India and spread happiness & joy all over.

Parle Centre of Excellence as an institution is dedicated to enrich the lives of people

through conducting various cultural programs across all region to facilitate the all round

development of the children. Every year, Parle organises Saraswati Vandana in the state

of West Bengal during the festival of Saraswati Puja, inviting schools from all across the

state to participate. The event is one of much fanfare and celebration, keeping alive the

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culture and traditions of ages. Our involvement in cultural activities has seen the

inception of Golu Galata in Tamil Nadu, held during Navratri. Its gives a platform to all

the members of a household to showcase their creativity and being judged by immanent

personalities. Thousands of families participate and celebrate the occasion on a grand

scale.

These events give us a chance to interact with children on a one-to-one basis, and

promote our belief of fun and health for the whole family.

Parle –The world of Happiness.

Parle Products (Parle) is an Indian manufacturer of cookies and confectionery (including

toffees, candies, savories, and mints). The company has a 40% share of the Indian biscuit

and a 15% share of the confectionery market within the country.

The companies major biscuit brands include Parle-G, Monaco and Krackjack; with

principle confectionery brands comprised of Melody, Poppins, Mango bite and Kismi.

Parle’s facilities include a flagship plant in Mumbai, producing biscuits and

confectionary; while another factory at Bahadurgarh, Haryana manufactures biscuits.

Apart from this, Parle has manufacturing facilities at Neemrana, Rajasthan and at

Bangalore, Karnataka. The factories at Bahadurgarh and Neemrana are amongst the

largest biscuit and confectionary manufacturing facilities in India. In addition, to

complement its wholly-owned facilities, the company has a further 14 manufacturing

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units for biscuits; and five units for confectioneries operating under contract.

The companies distribution network is a major strength for Parle. Parle products are made

available to consumers, even in the most remote places and in the smallest of villages.

The company has around 1,500 wholesalers, serving in excess of 425,000 retail outlets.

In addition, Parle maintains a 200 strong dedicated field sales force to service wholesalers

and retailers. The company also has 31 depots and cost and freight (C&F) agents

supplying goods to the distribution network.

Parles marketing philosophy emphasizes catering to the masses. Consequently, most

Parle offerings are in the low and mid-range price segments. However, the company also

manufactures a variety of premium products for up-market, urban consumers.

Parles international operations consist of serving markets in the Middle East, Africa,

South America, Sri Lanka, Australia and North America. A concerted effort is made to

target Indian expatriate communities in these countries. To further enhance its

international reputation and open up new markets, the company is in the process of

obtaining an ISO certification.

Parle Products emerged in British dominated India. The intent was to spread joy and

cheer to children and adults alike, all over the country with its sweets and candies. Since

then, for almost 80 years, Parle Products has been India’s largest manufacturer of biscuits

and confectionery. Makers of the world’s largest selling biscuit, Parle-G, and a host of

other very popular brands, the Parle name symbolizes quality, nutrition and great taste.

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With a 40% share of the total biscuit market and a 15% share of the total confectionary

market in India, Parle has grown to become a multi-million dollar company. While to

consumers it’s a beacon of faith and trust, competitors look upon Parle as an example of

marketing brilliance. Hygiene is the precursor to every process at Parle. Using the most

modern equipment, ensuring the same perfect quality across the nation and abroad; we

deliver the best product of long-lasting freshness. With products designed keeping both

health and taste in mind, Parle appeals to both health conscious mothers and fun loving

kids. The great tradition of taste and nutrition is consistent in every pack on the store

shelves, even today. The value-for-money positioning allows people from all classes and

age groups to enjoy Parle products to the fullest. Parle products have been shining with

the golds and silvers consistently at the Monde Selection ever since they were first

entered in 1971. Monde Selection is an international institute for assessing the quality of

foods and is currently the oldest and most representative organization in the field of

selecting quality foods worldwide. Parle has more than 50 manufacturing units and equal

number of distribution points spread all over India and abroad.

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 CORE VALUES OF COMPANY

An in-depth understanding of the Indian consumer psyche has helped Parle evolve a

marketing philosophy that reflects the needs of the Indian masses. With products

designed keeping both health and taste in mind, Parle appeals to both health conscious

mothers and fun loving kids. The great tradition of taste and nutrition is consistent in

every pack on the store shelves, even today. The value-for-money positioning allows

people from all classes and age groups to enjoy Parle products to the fullest.

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 PRODUCTS OF THE COMPANY:

Parle G

The taste, energy and nourishment Parle-G offer, along its quality and value-for- money,

contributes to making its an unchanged success. Parle-G is the winner of 8 Gold and

Silver awards at the method selection

Share the company of great taste anytime, anywhere with Monaco. A light crispy biscuit

sprinkled with salt, Monaco adds a namkeen twist to life’s ordinary moments.

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 Here’s a choco biscuit that flirts with your taste buds.

Seek out the chocolate chips that aren't really hidden.

And relish a delectable experience as they melt in your

mouth. Also know to work as an effective icebreaker it’s

easy to see why it’s tasty itna, ki dil aaj

the ingredients that go into making this prized cookie are a

well-guarded secret. What is, is the effect it has on those who

eat it. A cookie with a reputation for romance. Indulge in the

sinful taste of Milano and everything that follows it.

Digestive Marie will change your daily dipping and sipping

routine; making it more enjoyable and much healthier.

With five times more fibre than the regular Marie, you can

actually see the differences in Digestive Marie. With lower fat

and calories than other digestive biscuits, Digestive Marie helps

you stay Active-Lite all day “Yahi Marie, Sahi Marie”.

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 Your favorite Marie biscuit, Parle Marie is now even

more exciting. It’s lighter. It’s crispier. And it’s

tastier. Making it even more appealing than

before.So the next time you’re hanging out with your

buddies, just tear open a pack of Parle Marie. And

immerse yourself in an engaging conversation and an even more engaging taste.

From boy-next-door to Super Boy, no that’s not the

plot for the next Hollywood blockbuster it’s the

effect of Milk Shakti. The Shakti of milk fortified

with the goodness of honey, a zabardast combo that

even ace batsman Dhoni swears by. So get that cape

out and head straight to for a pack of Milk Shakti toda

Mouth watering cookies that you’ll want to nibble as ‘sweet

nothings’. Not to mention, always have them within your reach.

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The delicious taste of butter, sugar and milk in an all-you-can-have tasty offering

crispy cracker that adds a namkeen zing to the usual

biscuit. Goes well with a cup of tea, an evening snack

or an occasional namkeen thought. Just bite in and let

the rich golden texture melt in your mouth.

Share the company of great taste anytime, anywhere

with Monaco. A light crispy biscuit sprinkled with salt, Monaco adds a namkeen twist to

life’s ordinary moments.

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With a perfect blend of Caramel & Elaichi, the new Parle

Kismi Gold is bound to take romance to an entirely different

level and make it more irresistible than ever before. Have one

to experience romance at its best.

Aka the 'Maha' Tasty Bar. And true to its character, it’s big

on size and on taste. Its distinct elaichi (cardamom) flavour

has won itself the

No.1 spot as the largest selling toffee bar in India. Why

argue with a billion people, just bite into one yourself and

you too will agree.

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 It’s everything that the Kismi Toffee Bar is, only smaller.

Wrapped in the distinct flavour of elaichi (cardamom)

this toffee is sure to send your sweet tooth on a joyride.

Give the orange to a friend and the mango to a stranger. Or

try the lemon for a neighbour and the strawberry for a

teacher. Give the black currant to the school bus driver and

the pineapple to anyone else you please. With so many

flavours in each pack of Poppins, you will have only one thing to say to everyone you

meet; "Doon Kya".

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The glider got copied and became a jet plane. Western hits got copied and became Anu

Malik songs. The typewriter got copied and became a keyboard. Similarly, we have

managed to copy the tangy flavour of raw mangoes in a candy which is a little sour, a

little sweet and certainly a little mischievous. We call it Kaccha Mango Bite. It truly is a

‘kacche aam ka copy’

Need a quick escape from everything ordinary? Just pop a

Mango Bite and dive into a tropical mango paradise. Sit

back, roll it around and enjoy one wave after another of

juicy mango treats that go on and on and on.

Caramel meets chocolate to yield an outcome nothing less

than delectable. Parle Melody comes with an irresistible layer

of caramel on the outside and a delightful chocolate filling

within. Pop it in your mouth and relish the unique

experience. It won’t be too long before you find yourself

asking the age old question ‘Melody itni chocolaty kyon hai?'

Orange: Tickle your senses with Parle Orange

Kream – The tangy orange cream between two

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scrumptious biscuits makes for a real treat.

Age no bar!

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 Summary of Human resource management

Meaning of Human Resource Management

Human resource management is a process of bringing people and organization together

so that the goals of each are met. It is the part of the management process which is

concerned with the management of human resource is an organization.

It may be defined as the art of procuring, development, and maintaining competent work

force to achieve the goals of an organization.

“Human resource management is the planning, organizing, directing and controlling of

the procurement, development, compensation, integration, maintaining and separation of

human resource to the end an organizational goals” According to Flippo

“Personnal management involves the tasks of handing the human problems of an

organization and is devoted its acquiring, developing, utilizing, and improvement is

industrial relations” According to R.G. Gokhle.

Nature of Human resource management

• Pervasive force

• Action oriented

• Individually oriented

• People oriented

• Development oriented

• Integrating oriented

• Inter-disciplinary function

• Continuous function

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Objectives of HRM

• To help the organization reach its goals

• To employ the skills and abilities of the workforce

• To be ethically and socially responsive to the needs of society

• To communicate HR policies to all employees

• To develop and maintain a quality of work life

• To increase to the fullest the employee’s job satisfaction

• To provide the organization with well-trained

• To provide the organization with well-motivated employees

HRM consists of numerous activities

• Equal employment opportunity (EEO) compliance

• Job analysis

• Human resource planning

• Recruitment, selection, motivation, and orientation

• Performance evaluation and compensation

• Training and development

• Labor relations

• Safety, health, and wellness

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 -:Difference between traditional HRM and Strategic HRM:-

Why is it important of HRM?

• Extremely high competition

• More countries with low wages & high skilled workers

• Rapid technological advances

• Changing legal, political & social realities

• Changing values & educational levels

• Changing consumer demands

HRM Activities

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• Strategy Formulation

• Human Resource Planning

• Recruitment & Selection

• Appraisal & Performance Mgt.

• Reward Management

• Training & Development

• Employee Relations

• Administration

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 The Recruitment & Selection Process

Human resource planning

Job analysis

Recruitment

Selection

Induction

Functions OF HRM
• Employment

• Relations among Departments

• Promotion and Career Path

• Salary and allowances

• Job Evaluation and Standards

• Performance Measurement

• Training and development

• Selection of Human Resources,

• Dismissal

• Job Description

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 Range of HRM

Challenges of HRM

• Globalization

• Technological changes

• Political and legal changes

• Social factors

• Trends in the nature of work

• Work force diversity

• Changes in 21st century impacting HRM

Qualities of a HR Manager

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• Problems-solving

• Intelligence

• Sense of vocation

• Leadership Qualities

• Capacity for persuasion

• Integrity

• Cooperation

• Coordination

• Feedback

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34
 Research Methodology

Hypothesis

This chapter aims to understand the research methodology establishing a framework of

evaluation and revaluation of primary and secondary research. The techniques and

concepts used during primary research in order to arrive at findings; which are also dealt

with and lead to a logical deduction towards the analysis and results.

Research methodology has its special significant in solving operational & planning of

industries to gaining new knowledge relative problems.

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 Research design

The research design applied here was descriptive research & exploratory research design.

In case of descriptive research, we know the problem, we just have to find the solution to

the problem. Generally descriptive research design is applied after exploratory research

design.

Methods of Descriptive Research Design

1. Survey

2. Interviews

3. Questionnaires

4. Other observations

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 DATA COLLECTION

This report is based primary and secondary data. Primary Data is collected by survey

and personal interviews.

Secondary data is collected by the study of various reports. The reports studied under

secondary data.

THE DATA SOURCE

The data has been taken from two sources

▪ Primary data source

The primary data source has been collected through questionnaire by

Personally interviewing each respondent on a number of queries structured

in a questionnaire.

▪ Secondary data source

Secondary data was collected from following sources

Prior research reports

Websites

Books

Personal consultation

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 THE AREA OF WORK

The investigation is around 100km. of Bareilly city. The reason for choosing this design

is to get responses from the industries.

The report is the result of a survey which was undertaken

around 100 Km. from Bareilly city. The objectives of the project have been fulfilled by

getting response from industries about the HR policies through a personal Interview in

the form of a questionnaire.

Another objective of this project has been to getting responses of

employees about their HR policies through questionnaire.

The responses available through the questionnaires are used to evaluate the

HR policies of the industries and to know the employees opinion about their HR

policies. Parle is willingness to analysis the internal and external environment of the

industries.

The project also covers an analysis the job satisfaction of the employees.

38
 THE SAMPLE SIZE

The sample size consists of 10 units of the industries around the 100 km.
from Bareilly.

The list of following companies is mention below under:-

1. L.H. Sugar Factories Ltd.

2. DABER INDIA LTD.

3. BRITANNIA

4. Nestlé

5. CENTURY PULA & PAPER

6. Perfetti Van Melle India Pvt. Ltd.

7. B.L. Agro. (P) Ltd.

8. Marcury Delicious Food Products (P) Ltd.

9. Ashok Leyland.

10. Bajaj Auto Ltd.

10 employees of each company were randomly selected and their opinion about their
human resources policies was taken up.

39
 LIMITATION OF STUDY

1-This project is based on the method of HR policies and due to constraint of time

is not possible to work on all tools and techniques of HR policies.

2- The data collection is also limited.

3- This project report is based on my own perception and finding so it can not use

for generalizing purpose.

4-Data are extracted from various employees and secondary sources so any error in

the statement will subsequent affect the company R&S process.

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41
 Data Analysis

For Employer

Ques: - what is the sector of this industry?

1) Private Sector

2) Public Sector

3) Joint Sector

Conclusion:- By this question, I come to know that 60% industries are private

sector , 30% in public sector and 10% in joint sector.

42
Ques: - What is scale this industry?
1) Large Scale

2) Medium Scale

3) Small Scale

Conclusion:- Answering this question is industries having 70% in large scale , 20%

in medium scale and 10% in small

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Ques:- What is the number of manpower in your organization?
1) Staff

2) Company roll

3) Contract based

4) Casual based

Conclusion:- Answering this question 20% employees are in staff, 35% employees are

in company roll, 25% employees are in contract based and 20% employees are in casual

based.

44
Ques: - What are the methods adopted to improve productivity?
1) Productivity improvement

2) Quality improvement

3) TPM

4) Other methods

Conclusion:- Answering this question 30% industries are adopting productivity

improvement method, 30% industries are adopting quality improvement method, 30%

industries are adopting TPM method and 10% industries are adopting others

improvement methods.

45
Ques:- Do you have medical reimbursement scheme?
1) Yes

2) No

Conclusion:- Answering this question 90% industries are having medical

reimbursement scheme.

46
Ques:- Are you providing canteen facilities?
1) Yes

2) No

Conclusion:- Answering this question 90% industries are having the canteen facilities.

47
Ques:- What is the age of retirement of employees of this industry?
1) 56- 58 Years

2) 58–60 Years

3) 60- 62 Years

Conclusion:- Answering this question 20% industries are having employees

retirement age 56-58 years, 50% industries are having employees retirement age 58-60

years and 30% industries are having employees retirement age 60-62 years.

48
Ques:- Do you have career plan for employees?
1) Yes

2) No

Conclusion:- Answering this question 90% industries are having career plan for their

employees.

49
Ques:- Do you have services gifts scheme?
1) Yes

2) No

Conclusion:- Answering this question 80% industries are having services gifts

scheme.

50
 Ques:- Do you have your own transport facilities?
1) Yes

2) No

Conclusion:- Answering the question 90% industries are having own transport

facilities.

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Ques:- How much amount is deducted from transport Facilities?
1) 200-400 Rs.

2) 400-600 Rs.

3) 600-800 Rs.

4) More than 800 Rs.

Conclusion:- Answering this question 10% industries are deducted 200-400 rs , 20%

industries are having 400-600rs, 40% industries are having 600-800rs and 30%

industries are deducted more than 800 rs.

52
Ques:- How much conveyance allowance is given to employees?
1) 200-400 Rs.

2) 400-600 Rs.

3) 600-800 Rs.

4) More than 800 Rs.

Conclusion:- Answering this question 20% industries are given 200-400rs conveyance

allowance, 30% industries are given 400-600rs, 30% industries are given 600-800rs and

20% industries are given more than 800rs.

53
Ques:- Do you have house rent allowance?
1) Yes

2) No

Conclusion:- Answering this question 90% industries are having house rent

allowance.

54
Ques:- How much amount is deducted from house rent allowance?
1) 200-500 Rs.

2) 500-800 Rs.

3) 800-1100 Rs.

4) More than 1100 Rs.

Conclusion:- Answering this question 20% industries are deducting 200-500rs from

house rent allowance, 30% industries are deducted 500-800rs, 40% industries are

deducted 800-1100rs and 10% industries are deducted more than 1100rs .

55
Ques:- Do you have overtime facilities?
1) Yes

2) No

Conclusion:- The result of this question came as 90% industries are having overtime

facilities for their employees.

56
Ques:- Do you have children’s allowance?
1) Yes

2) No

Conclusion:- The result of this question came as 80% industries are having children

allowance for employees.

57
Ques:- Are you providing Bonus?
1) Yes

2) No

Conclusion:- By this question 90% industries are providing bonus for their

employees.

58
Ques:- What is the method of calculation of Bonus?
1) As per HR policy

2) As per Govt. norms

3) Both of these

Conclusion:- By this question 70% industries are adopting both methods i.e. as per

HR policy and as per govt. norms.

59
Ques:- Do you have incentive schemes?
1) Yes

2) No

Conclusion:- Answering this question 90% industries are having incentive schemes.

60
Ques:- Do you have any Awards?
1) incentive

2) Attendance Award

3) Star of the month

4) Quality control Award

5) All of these

Conclusion:- Answering this question 90% industries are having all of these awards

relative to the industries.

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 For Employees

Ques:- What is your age?

1) 20 – 35 Years

2) 35- 50 Years

3) 50 – 65 Years

Conclusion:- Answering this question 40% employees are 20-35 years, 50%

employees are 35-50 years and 10% employees are 50-65 years.

62
Ques:- Do you agree with your training programs?
1) Yes

2) No

Conclusion:- Answering this question 90% employees are agree with your training

programs.

63
Ques:- Are you satisfied your canteen facilities?
1) Yes

2) No

Conclusion:- Answering this question 90% employees are satisfied your canteen

facilities.

64
Ques:- Are you agree with your medical facilities?
1) Yes

2) No

Conclusion:- Answering this question 90% employees are agree with your medical

facilities.

65
Ques:- Are you satisfied your health scheme policy?
1) Yes

2) No

Conclusion:- Answering this question 70% employees are satisfied with

your health facilities.

66
Ques:- Are you satisfied your welfare programs?
1) Yes

2) No

Conclusion:- Answering this question 80% employees are satisfied with your welfare

programs.

67
Ques:- Are you having house rent allowance?
1) Yes

2) No

Conclusion:- Answering this question 80% employees are having house rent

allowances.

68
Ques:-Are you agree your promotion policy?
1) Yes

2) No

Conclusion:- Answering this question 90% employees are agree with your promotion

policy,

69
70
1) According to finding this study i.e.60% industries are the private sector,

25% in public sector & 15% in joint sector.

2) In the study industries are adopting all the health facilities i.e. Drinking ,

lighting , cleaning & Disposal.

3) According to this study the companies having fair safety of acquirement in

their industries and i.e. they do not provide proper guideline for using

machines.

4) In this report companies are provide proper leaves benefit with out any

additional deduction in the salaries.

5) In this report mostly industry adopting duality improvement method to

improving their productivity in plant for safety measurement for

6) In the industry industries having the fair medical facilities in their industry

i.e. on the plant hospital facilities.

7) According to this study industries are providing the canteen facilities &

also having the free of cost with out any deduction deduction.

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8) In this study the average age of retirement of employees 58-65 years.

9) In this study mostly industries are having the career plan for their

employees & also having the gift and cash scheme for their employees.

10) In this report industries are having the own transport facilities with

deduction Rs.600-800.

11) The transport facilities are only the 50Km. surrounding the industries plant

but they providing more then 800Rs. For the conveyance allowance.

12) In this study that industries are providing the career plan for their

employees they provide the gift and cash scheme for their employees .

13) According to this study 95% industries are having the house rent

allowance with deduction 600-800Rs. A rounding the 50Km. of the

plant.

14) In this study the industries are having the over time allowance according

govt. norms & their HR policy.

72
15) In this study industries are providing the bonus for their employer

according the govt. norms.

16) In this study employees are satisfied with the company’s promotion

policy and performance analysis.

73
74
75
1) The industry must be having proper training programs for their

employees to improving their skilled. Some training methods are below

under:-

• Job rotation

• Sensitivity training

• Simulation exercise

• Incident method

• Conference

• Lectures

2) The industries must be having the all the necessary health facilities in the

plant of i.e. having fire facilities, monthly health facilities and

ambulation facilities.

76
3) The industry must be adopting duality improvement methods for increase

their productivity. Some methods are suggest under as below:-

• decision program chart.

• International organization for standardization.

• Quality management system.

• Six Sigma.

• Total productive maintenance.

4) The industries must be providing canteen facility free of cost there

employees.

5) The industries must be having career plan for their employees to

developing there skills i.e. management games,

play-role and management grid.

6) The industries must be having own transport facilities with minimum

deduction surrounding 65Km. from the plant.

77
7) The industries must be providing house rent allowance according to the

location with minimum deduction.

8) The industries must be having incentive to increase their productivity

i.e. welfare provision, safety provision and health provision plans.

9) The industries must be having the fair promotion policy for the

employees and management i.e. performance evaluation, 360o

performance appraisal and task analysis.

10) The industries must be providing the children allowance and also having

own school for the employees children’s.

11) The employees want to increase their conveyance allowance and also the

house rent allowance

12) The employees want to fair welfare measurement method i.e. equal

allowances and job analysis.

78
13) The industries must having proper communication methods between

employees and employer. Some communication methods are below

under:-

• Open door communication

• Routine checking.

14) The industries are having proper grievance handing

procedures foe solving employee’s problems at least minimum

time.

79
80
81
 For employer

Name and address of the company:-

Name and Telephone no. and destination of the person to be contacted for

clarification:-

Ques 1:- what is the sector of this industry?

1) Private Sector

2) Public Sector

3) Joint Sector

Ques 2:- What is scale of this industry?

1) Large Scale

2) Medium Scale

3) Small Scale

Ques 4:- What is average age of employees in your industry?

1) 20 – 35 Years

2) 35 – 50 Years

3) 50 – 65 Years

82
Ques 5:- What is an average service of employees in this industry?

1) 5 – 10 Years

2)10 – 15 Years

3) 15- 20 Years

Ques6:- What is the number of manpower in your organization?

5) Staff

6) Company roll

7) Contract based

8) Casual based

Ques10: - What are the methods adopted to improve productivity?

5) Productivity improvement

6) Quality improvement

7) TPM

8) Other methods

Ques11:- Do you have medical reimbursement scheme?

1) Yes

2) No

83
Ques12:- Are you providing canteen facilities?

1) Yes

2) No

Ques14:- What is the age of retirement of employees of this industry?

1) 56- 58 Years

2) 58–60 Years

3) 60- 62 Years

Ques16:- Do you have career plan for employees?

1) Yes

2) No

Ques17:- Do you have services gifts scheme?

1) Yes

2) No

Ques19:- Do you have your own transport facilities?

1) Yes

2) No

Ques20:- How much amount is deducted from transport Facilities?

1) 200-400 Rs.

2) 400-600 Rs.

3) 600-800 Rs.

84
 4) More than 800 Rs.

Ques21:- How much amount is the conveyance allowance given to employees?

1) 200-400 Rs.

2) 400-600 Rs.

3) 600-800 Rs.

4) More than 800 Rs.

Ques22:- Do you have house rent allowance?

1) Yes

2) No

Ques23:- How much amount is deducted from house rent allowance?

1) 200-500 Rs.

2) 500-800 Rs.

3) 800-1100 Rs.

4) More than 1100 Rs.

Ques24:- What is the timing of shift for working employees?

1) 6 AM - 2 PM

2) 2 PM – 10 PM

3) 10 PM – 6 AM

4) 8 AM – 5 PM

5) All of these

Ques25:- Do you have overtime facilities?

85
 1) Yes

2) No

Ques26:- Do you have children’s education allowance?

1) Yes

2) No

Ques27:- Are you providing Bonus?

1) Yes

2) No

Ques28:- What is the method of calculation of Bonus?

1) As per HR policy

2) As per Govt. norms

3) Both of these

Ques29:- Do you have incentive schemes?

1) Yes

2) No

Ques30:- Do you have any Awards?

1) incentive

2) Attendance Award

86
 3) Star of the month

4) Quality control Award

5) All of these

For Employees

Ques1:- What is your age?

1) 20 – 35 Years

2) 35- 50 Years

3) 50 – 65 Years

Ques2:- Are you agree with your training programs?

1) Yes

2) No

Ques3:- Are you satisfy your canteen facilities?

1) Yes

2) No

Ques4:- Do you agree with your medical facilities?

1) Yes

87
 2) No

Ques5:- Are you satisfied your health scheme policy?

1) Yes

2) No

Ques6:- Are you satisfied your welfare programs?

1) Yes

2) No

Ques:- Are you having house rent allowance?

1) Yes

2) No

Ques:- Are you satisfied your Grievance handing procedure?

1) Yes

2) No

Ques:-Are you agree your promotion policy?

1) Yes

2) No

88
 BIBLLOGRAPHY

1Singh A.K. Human resource management

2 Flippo Edwin B., Human resource management

3 Jha A.K., Management of human resource

4 ASWTHAPA K, Human resource management

5 Human resource management review IFCIA Unv.

6 Parle web site and library (www.parleproductpvt.ltd.com )

7 Internet (google.com)

8. Kumar Ashok, Encyclopedia of HUMAN RESOURCES

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