NATHAN J.

LAMB
www.linkedin.com/in/nathanjlamb 1 (360) 632 6331 nathan.jlamb4@gmail.com

EDUCATION
Bachelors of Science in Public Health, Minor in Business Management Aug 2019
Brigham Young University, Provo, Utah
• Vice President for BYU Healthcare Management Association May 2018 – Present
• Cumulative GPA: 3.45
• Relevant Course Work: Health Behavior Change, Health Promotion, Program Planning
• Public Health Study Abroad: Culture, infrastructure, and individual wellness Jun 2018 – Jul 2018
EXPERIENCE
Front Desk Receptionist Sep 2018 – Present
BYU High School Relations, Provo, Utah
• Organize student visits and representative travel through detailed planning and set-up
• Answer university admission questions through verbal and written communication
• Develop a strong rapport with incoming students as a first line of communication to BYU

Account Manager Apr 2018 – Aug 2018

Pointe Pest Control, Vancouver, Washington
• Brought in over 100 new accounts and around $50,000 in revenue
• Demonstrated strong communication skills by building trust and interacting in a positive, non-
confrontational manner with potential clients

Waiter Sep 2017 – Apr 2018

Good Move Café, Provo, Utah
• Communicated effectively with customers and kitchen in a friendly and efficient manner
• Simultaneously managed demanding tasks of multiple customers, food prep and restaurant cleaning

Patient Experience Intern May 2017—Aug 2017

Intermountain Health Care, American Fork, Utah
• Improved the quality care of 15+ patients through personal interaction as part of administrative staff
• Clarified and enhanced team goals and accountability by re-designing staff communication board

Continuous Improvement Intern Sep 2016— Dec 2016

Intermountain Health Care, Provo, Utah
• Led various projects involving data collection and analysis to improve region-wide hospital processes
• Aided interns and full-time staff on ways to effectively implement lean management tactics

VOLUNTEER SERVICE
Program Director with Community Outreach Day Oct 2017 – Present
BYU Y-Serve, Provo, Utah
• Direct the efforts to recruit, organize, and train 70+ lead volunteers for university-wide event
• Market the event across university campus and local community to promote volunteer opportunities

Full-Time Service Representative Sep 2013 — Aug 2015

The Church of Jesus Christ of Latter-day Saints, Salt Lake City, Utah
• Coordinated the work of 120+ missionaries and gave monthly trainings as an Assistant to the President
• Planned and delivered 20+ weekly religious lessons to members of the community

OTHER SKILLS AND ACHIEVEMENTS

• Conversational fluency in Spanish
• Eagle Scout Award, Boy Scouts of America (2013)