Q1. This is the structure of I-P matrix.

Use weighted average method to calculate score for each

capability from the survey. So score for

Knowledge of staff: Importance= (1*11+22*2+28*3+9*4+16*5+10*6+2*7+2*8)/100 = 3.45

Performance= 4.11=(1*4+15*2+21*3+20*4+20*5+12*6+4*7+2*8+9*2)/100

In this way calculate for all

Q2. Use the framework of market analysis and resource analysis discussed in the class to analyse the
suitability of the PT

Q3. Give examples as from last class (when some organisation uses Supply chain management as
one decision how process technology is also used and similarly all other 5 drivers)

Q4. B

Q5. Can you not think of one? This has been discussed during capacity flexibility/product design
classes in Term 3.

Q6. This was discussed in capacity strategy timing example

Q7. C

Q8. C

Q9. A

Q10. A

Q11. & Q12 I leave to you

Q13.b

Q14, Q15: Do I really have to provide the answers?