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Mobile Phones As Fashion Statements: Evidence From Student Surveys in The US and Japan
Mobile Phones As Fashion Statements: Evidence From Student Surveys in The US and Japan
ARTICLE
JAMES E. KATZ
SATOMI SUGIYAMA
Rutgers University, USA
............................................................................................................................................................................................................................................
Abstract
Motivated by new theoretical perspectives that emphasize
communication technology as a symbolic tool and physical
extension of the human body and persona (Apparatgeist
theory and Machines That Become Us), this article explores
how fashion, as a symbolic form of communication, is
related to self-reports of mobile phone behaviors across
diverse cultures. A survey of college students in the United
States and Japan was conducted to demonstrate empirically
the relationship between fashion attentiveness and the
acquisition, use, and replacement of the mobile phone.
The results suggested that young people use the mobile
phone as a way of expressing their sense of self and
perceive others through a ‘fashion’ lens. Hence it may be
useful to investigate further how fashion considerations
could guide both the rapidly growing area of mobile
phone behavior, as well as human communication
behavior more generally.
Key words
fashion • Japan • mobile phone • technology • United
States
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APPARATGEIST THEORY
With the emerging importance of the question of the social consequences of
personal communication technology, Katz and Aakhus (2002) created
‘Apparatgeist theory’, which attempts to explain a form of communication
mediated through personal technologies. ‘Apparatgeist’ suggests ‘the spirit of
the machine that influences both the designs of the technology as well as the
initial and subsequent significance accorded them by users, non-users and
anti-users’ (2002: 305). The theory intends to overcome the limitations of
functionalist and structuration theories by drawing attention to such issues as
the way that people use mobile technologies as tools in their daily life in terms
of tool-using behavior and the relationship among technology, body and social
role [and] the rhetoric and meaning-making that occur via social interaction
among users (and non-users). (2002: 315)
In other words, Apparatgeist theory argues that users, non-users and anti-
users of technology, as well as those who use it in different ways, assign
different meanings to it. Consequently, it poses the question of what kinds
of meanings are assigned to them, and by whom.
In considering this question, it is important to draw attention to the use
of communication tools in the context of group membership and social
identity (Katz, 2003). In discussing fashion and culture, Kaiser states that
people bring their own ways of perceiving others’ appearances, and culture
plays a role in forming their ‘lenses’ (1997: 550). Hence it is useful to
compare different cultures in exploring the symbolic meanings of personal
communication technology. Although research on the mobile phone and
fashion based on a specific cultural context is growing (e.g. Fortunati, 2002;
Green, 2003; Kasesniemi and Rautiainen, 2002; Ling and Yttri, 2002),
comparative studies among different cultures still seems to be scarce. In
particular, cultures which are traditionally considered ‘different’ according to
various social values and behaviors have not been well examined yet.
RESEARCH QUESTIONS
Given the growing importance of the mobile phone in relation to fashion as
well as the lack of sufficient comparative study in the issue, we
systematically explore the following research questions:
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RQ1: How can we understand the role of fashion in mobile phone behavior?
RQ2: Is culture important in understanding mobile communication?
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DATA
US data source
Given the apparently significant role of fashion in the symbolic aspects of
communication, we developed a scale to assess fashion attentiveness. A
survey questionnaire was administered in a communication class of a US
university in autumn 2001. Of the students, 305 filled out the questionnaire.
Following the approach recommended by Pedhazur and Schmelkin (1991),
factor analysis was used to develop a scale. As a result, 10 items were
selected, including ‘I try to keep up with fashion changes’ and ‘I check out
fashion magazines’. The scale assesses how much people pay attention to
new fashion trends. A five-point Likert scale was used, with 5 = strongly
agree and 1 = strongly disagree. The fashion attentiveness scale yielded
alpha = .89 reliability.
Using this scale (with the addition of two more items that conceptually
fit it) and other questions regarding the mobile phone, a follow-up survey
was conducted in spring 2002. A total of 269 students in an introductory
communication course at a large state university in the northeastern US
filled out the questionnaire. Cases with more than two missing or
implausible values were omitted from the analysis to maximize accuracy. As
a result of this process, a total of 254 cases remained (161 female, 93 male).
Over 95 percent were 18–21 years old. As for ethnic or geographical
background, 23.6 percent were Asian or Pacific Islander, 15.4 percent were
black/African-American/Caribbean, 5.1 percent were Latino/Hispanic/Latin
American, 2.8 percent were Middle Eastern and 52.8 percent were white/
European-American.1 Factor analysis confirmed that the fashion
attentiveness scale was unidimensional. Reliability alpha score on the fashion
attentiveness scale was .90.
Questions to assess mobile phone behavior included: the timing of mobile
phone adoption (more than six years ago, four to five years ago, two to
three years ago, less than one year ago, no phone); frequency of mobile
phone use (heavily, regularly, occasionally, seldom, never); and frequency of
changing the mobile phone (more than three times, twice, once, never, no
phone). In addition, questions regarding the phone’s fashionable image were
asked. For the timing of mobile phone adoption, only a few people said
that they adopted it ‘more than six years ago’, so this category was
combined with ‘four to five years ago’ and labeled ‘more than four
years ago’.
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2002. Consistent with the US dataset process, cases with more than two
missing or implausible values were deleted to obtain accuracy. As a result of
this process, a total of 236 cases remained (79 female, 156 male, one non-
specified). Again, over 95 percent were 18–21 years old, and more than 98
percent of the respondents were born in Japan. The reliability alpha score
for the fashion attentiveness of the Japanese sample was compatible with the
US sample, namely .89.
RESULTS
The data were analyzed with Statistical Package for the Social Sciences
(SPSS) Version 10. We acknowledge that our samples are not representative
of the general population of youth in the US or Japan. Our statistical
analyses are for descriptive purposes, as well as to form a foundation for
theorizing and further testing. The reported significance levels should not be
interpreted as parametric statistics, but rather as a description of potential
relationships among variables in this dataset.
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US JAPAN
MEAN (SD) MEAN (SD)
(1) Fashionable people use mobile phones more than other people.
(2) Some people get a mobile phone just because it is fashionable.
As Figures 2 and 3 reveal, heavier mobile phone users were less likely to
associate the mobile phone with fashionable people than non or less
frequent mobile phone users did for both cultures.
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55
US Japan
50
Fashion attentiveness (mean)
45
40
35
30
25
20
15
10
0
Late adopt/ Late adopt/ Early adopt/ Early adopt/
light use heavy use light use heavy use
3.0
2.9
US
2.8 Japan
Fashionable image
2.7
2.6
2.5
2.4
2.3
2.2
2.1
2.0
No MP Seldom Occasionally Regularly Heavily
• Figure 2 ‘Fashionable people use the mobile phone more than other people’ by mobile
phone use
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4.0
3.8 US
Japan
3.6
Fashionable image
3.4
3.2
3.0
2.8
2.6
2.4
2.2
2.0
No phone Seldom Occasionally Regularly Heavily
• Figure 3 ‘Some people get a mobile phone just because it is fashionable’ by mobile phone
use
mobile phones earlier were more likely to think that the style of the phone
would be an important factor in selecting their own phone (Figure 4). In
the same way, in both cultures, those who changed their mobile phone
more frequently seemed to be more conscious of the style of their mobile
phone.
Perceptions of the importance of style were compared further with
perceptions of the importance of battery life. Battery life is a relatively
straightforward functional aspect of the mobile phone. Yet for both the US
and Japanese respondents, heavy users valued style more than non-users or
light users (Figures 5 and 6). Moreover, Japanese heavy users even preferred
style over battery life. This latter point is particularly revealing since it flies
in the face of functional logic, which would suggest that heavy users would
put a premium on long battery life.
DISCUSSION
The results support the perspective that ‘fashion’ plays a significant role in
mobile phone adoption and usage behavior among the US and Japanese
youths. It seems that the degree of attentiveness to fashion is relevant to the
timing of adopting a mobile phone, frequency of use and frequency of
changing to a newer model. These findings support the existing research on
fashion and the mobile phone discussed earlier.
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4.1
4.0
3.9
Importance of MP style
3.8
3.7
3.6
3.5
3.4
3.3 US
3.2 Japan
3.1
3.0
No MP < 1 yr 2–3 yrs > 4 yrs
4.5
Heavy
Non/occasional
4.0
Importance
3.5
3.0
2.5
2.0
Battery Style
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4.5
Heavy
Non/occasional
4.0
Importance
3.5
3.0
2.5
2.0
Battery Style
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show that only 10 percent of acceptors agreed with the statement: ‘I would
like people to admire the wireless phone I have’, while 28 percent of
rejecters agreed with the statement. Considering this report in conjunction
with our findings, non-users and lighter users might see others using a
mobile phone with some sort of admiration yet decide not to adopt it or
use it frequently. The reasons could be affordability or necessity, but our
results suggest that non-users and lighter users may think that the mobile
phone is a fashionable technology and does not fit in with their self-image.
Katz and Aakhus (2002) argue that people oscillate between explicit and
implicit reasons for their mobile phone use. Explicit reasons refer to form,
function and price, and implicit reasons refers to how others perceive them,
beliefs about its usefulness and appropriateness to one’s concept of ‘self ’
(2002: 309–10). The case of college students in the US and Japan that we
have examined seems to highlight this regard. As Katz and Aakhus argue:
The way that people act and perceive others in public places within the
modern world, filled as they are with constantly changing personal
technologies, are part of a continuous and often tacit negotiation process.
Part of this struggle is to clarify many inherent ambivalences and layers of
meaning of the choreography of human communication.
Globalized meanings
As for the cultural meaning of the mobile phone, both the US and Japanese
youths showed many similarities. This suggests that young people from these
traditionally divergent cultures are quite convergent in using and perceiving
new communication technology as a fashion tool, and supports the findings
that Katz et al. (2003) reported as a result of comparison among US, Korea,
Namibia, and Norway. Given the current global environment, where similar
fashion trends catch on (Kaiser, 1997) and similar communication
technologies are available at about the same time, these findings make sense.
In fact, Meyrowitz (1997) states that the more people cross national
boundaries, the more similar social arenas that were once very different
become. Although cultural differences are expected, some near-universal
meanings of the mobile phone may be emerging in relation to fashion
among youths.
Although tangential to our original research question, one of the
unexpected results was that US students reported higher fashion
attentiveness than Japanese students in both gender groups. This was rather
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surprising, since traditionally the Japanese are known for valuing the
aesthetic aspects of objects. They are also known for their enthusiasm for
shopping for ‘branded goods’ in the postmodern era (Clammer, 1992). We
suspect that the difference might be attributable to the potential cultural
differences in responding to surveys (Iwao, 1993). However, further research
is needed in this area.
This research is preliminary, and merely scratches the surface of the issue.
The samples were limited to college students who happened to be enrolled
in the classes from which we drew our participants and who happened to
be present on the day on which the surveys were administered. Despite the
limitations, however, the results suggest important trends about how youths
use the mobile phone symbolically – more specifically as ‘fashion’ – to
express themselves and evaluate others. Indeed, despite many assertions in
popular and academic articles as to the importance of fashion in mobile
phone behavior, little research from a quantitative perspective has been done
to document the phenomenon. Further research with random samples and
from other cultures would be useful to understand the area better.
CONCLUSION
This study of the relationship between fashion and the mobile phone among
American and Japanese youths provides evidence that fashion is a highly
relevant influence on personal communication technology adoption, use and
replacement. Consequently, scholarly attention to fashion is neither frivolous
nor irrelevant. Moreover, as Apparatgeist theory argues, there are markedly
different perceptions of the technology in question driven, not by the
functionality of devices, but by the perceptions and social location of the
users and non-users. That is, mobile phone users and non-users seem to
assign different symbolic meanings to it. Moreover, the symbolic meanings
were largely consistent across both the US and Japanese cultures. How
people incorporate them into their self-image and rely on them as status
markers to perceive others, suggests that mobile communication technology
is becoming part of them symbolically as well as physically. In this sense, the
‘machines that become us’ perspective, which emphasizes the physical
manipulation of the devices around the body, and their incorporation into
the body (Katz, 2003), may foster further understanding of human
communication behavior and the place of technology in society.
Acknowledgements
The authors would like to thank Akira Nogami, Jenny Mandelbaum, and Mark Frank
for assisting with data collection, and the students who participated in the survey at
Nishogakusha University and Rutgers University. An earlier version of this article was
presented at ‘Front Stage/Back Stage – Mobile Communication and the Renegotiation
of the Social Sphere’, Grimstad, Norway, 23 June 2003.
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Note
1 This total does not add up to 100% due to the elimination of cases with missing
data.
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SATOMI SUGIYAMA is NEH Fellow at Colgate University and a PhD candidate at the
Department of Communication, Rutgers University. Her research interests includes questions
of fashion and self-representation in communication technology in various cultural contexts.
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