In this business, there is no shortage of companies trumpeting their expertise and promising that their services

are capable of maximizing efficiency. But in practice, few are able to deliver on these promises. From the
moment we began working with Brickwork, it became clear that we were working with seasoned pros. I'm not
only impressed by the high level of service provided, but also by their focus and attention to detail.

A pioneering visionary and entrepreneur, Vivek Kulkarni, the founder of Brickwork group of
companies, started his career as an IAS officer and worked in government for 22 years. As an IT
Secretary, Government of Karnataka, Vivek pioneered many path-breaking initiatives to
aggressively promote Bangalore as a preferred destination for global companies to set-up their
offices and captive centers. It was under his tenure, that Bangalore, became popularly known as
the 'Silicon Valley' of India.
In 2004, Vivek took an early retirement from government and started his entrepreneurial journey.
He co-founded B2K Corp by acquiring a division of Talisma, a large CRM company. B2K
provided technical support services for large global companies and also healthcare and data
analytics services.
In early 2005, Vivek & his wife Sangeeta co-founded Brickwork India with an idea to provide the
benefits of outsourcing available to individuals and small to mid-sized companies (SME's), by
providing simple to complex business assistance, at an affordable price. To make this idea a
reality, they pioneered the unique concept of Remote Executive Assistance (REA ) with a two- TM

fold mission. One to enable large enterprises optimize their executive's time by freeing them up
from routine and non-core tasks, by providing customized and personalized services. And two,
set-up a platform for all global SME's and entrepreneurs to leverage their access to diverse
services for on-going as well as ad-hoc tasks.
This unique concept of providing customized and personalized services through its team of
Remote Executive Assistants (REA ) gained instant worldwide recognition and media attention.
TM

Thomas Friedman wrote about Brickwork in his 2005 New York Times best seller 'The World is
Flat'. Since then more than 100 print and broadcasting media companies have profiled
Brickwork. Another New York Times best seller, 'The 4 Hour Workweek', written by Tim Ferriss,
described how Brickwork helps busy professionals to become more productive by re-purposing
their time. Knowledge@Wharton also published an article on Brickwork.

From its first project on market research for Credit Suisse, till date, Brickwork has supported
clientele across 134 countries and delivered more than 29,000 plus projects. Its clientele ranges
from Fortune 500 companies, SME's and start-ups to innovative entrepreneurs and busy CXOs
across 52 plus industries. Some of the clients who have leveraged REA support include well
known industrialists, senators, media celebrities, Sr. Consultants, Wall Street firms, advisor to US
president and CXO's from large enterprises.
Today, Brickwork has evolved into a boutique firm, offering niche and specialized support service
offerings under admin, knowledge and technical portfolio. Brickwork understands their
customer's unique needs and has crafted specialized services for large enterprises as well as for
small business.
The diversity of the projects delivered include, partnering with University of Pennsylvania, IIM
Bangalore and St. Johns hospital for Bill and Melinda Gates foundation sponsored study, writing
speech on outsourcing for US Senator, providing sourcing services across India for world's
second largest metal producer and being the Ex-India representative for Fairfax county.
To understand how the concept of REA works, several prominent personalities, international
university delegations and foreign government delegations visited Brickwork office in Bangalore.
Visitors included, Diplomatic delegations from Germany, Mexico, France, China. College of
William & Mary, Virginia, USA and Bethel University, St. Paul, Minnesota, USA. Students from
Harvard, UPENN and Chile have also done their internships from Brickwork, etc.
For a business that is highly complex, diverse and demanding the entrepreneurial journey has
been very tough and challenging for both Vivek and Sangeeta. They steered the organization
through uncertain market conditions by leveraging their strengths, being persistent, ethical and
focused on their vision and mission. The brand identity has been an outgrowth of their vision to
evolve an organization on the tenets of time tested values, innovation, strong governance,
quality, client focused delivery and employee empowerment and well-being. They have also
successfully enabled a technology enabled organisation and created a framework that measures
efficiency, transparency, accountability of each REA across the organisation. There is a constant
push to raise the customer experience standards and also to provide a wider range of services.
Brickwork corporate values are instilled in all the REAs, who display commitment through
sincerity, integrity and accountability in all their actions.
Brickwork group has grown significantly within a decade. The group companies include,
Brickwork Ratings, India's 5th credit rating agency, Brickwork Finance Academy (BFA), which
offers weekend program in Finance and also Brickwork Foundation, which is the CSR arm of the
group.

I wanted to thank each of you for your help during the research task. I could not have gotten to
this point without your efforts. Like I mentioned I have been very happy with what you guys have
done for me so far, and I want to keep our working relationship alive. I am engaged in various
eCommerce ventures, and rely heavily on outside research and expertise. The team at Brickwork
has been integral to building my company's use of eCommerce platforms and marketing efforts. I
will happily keep them on "speed dial" for any future needs. Thanks again for your hard work.
David W, President, DDKM Ventures

Thank you all for your effort on this product. This information is exactly what I need to give me
clear understanding of the market, challenges, implementation, and key benefits of BPM. You
report is clear, concise, and formatted in a manner that cultivates a holistic understanding of the
overall concept of BPM. I truly appreciate the value you have provided with your work.
KASHMIR M. RHYMES, CEO, BLAQK Diamond Efficiency Solutions

BLAQK Diamond Efficiency Solutions offers training for working professional who want to start their own business
and small business on how to run their day to day operations.

Thank you for your work on pulling together the data I requested. I am very satisfied with the
work and consider the job request complete. It has been a pleasure working with you and I look
forward to working with Brickwork again in the future.
Jeremy Epp, Real Estate Designated Broker, America Home Group LLC

America Home Group LLC provides Real Estate Brokerage Services to residential buyers, sellers and investors
in Washington State with a focus on Snohomish, King, and Skagit counties.

I have been working with Brickwork India for the last 4 years. Brickwork India has done a great
and professional job for our organization! Every task that has been assigned has been executed
with the utmost professionalism by the team that has been assigned. We rely on brickwork's
services to move forward in our complex business environment.
It has been a pleasure to work with the Brickwork and I am positive that it is only the beginning of
a long lasting relationship. Thank you Brickwork for all your assistance!

The NREP is the premier non-profit organization dedicated to the promotion of legal and
professional recognition of individual training and experience as environmental managers,
engineers, technologies, scientists and technicians.
Christopher A. Young
Director of Operations, The National Registry of Environmental Professionals

I have been working with Brickwork India for the last 2 years. They have been one of the best
investments I have made after starting my company. My REA is fast, efficient and overall
amazing to work with. Every task I put to her she not only finishes faster than I ever expect, but it
is so well done, I rarely have to change anything. I have entrusted her to help me run my
company in a professional manor and she helps me to keep important tasks from falling through
the cracks.
I love working with Brickwork and my REA because they are there when and only when I need
them which keeps my operating costs low. But they can go into high gear during an event, with
the efficiency of a well oiled machine. I recommend this company to any small business that is
conscientious about saving money but getting the job done.

Well done Brickwork! I can't do anything now without you!

Sami Gros
CEO/Founder, Tail Lights, Inc http://tail-lights.com/

Brickwork India has done a great job of providing contact information for lead lists for our team.
They are responsive and quick to provide the information we request. It has been thorough and
accurate which has helped our sales teams in contacting prospects more effectively. I appreciate
the work they've done for us and will continue to use them in the future.
Marketing Manager
Global top 5 Energy company

I am absolutely delighted with the quality of work I have received from Brickwork, and the time
saving I have made.
My content co-ordinator has done excellent work creating and researching articles for me on a
variety of topics. This has both saved me time and ensured I deliver a high quality of work during
busy months.
My SEO analyst has equally provided thorough and highly useful work, improving the rank of my
website and ensuring I get the right traffic from my content and for my descriptive pages.
I am very grateful for their high efficiency and attention to detail, which have helped me
immensely, and I look forward to working with them again soon.
Leo King
Editor and Video Journalist

Over the years, we've tasked Brickwork with relatively complex - and definitely large-projects and
Brickwork has always found a way to deliver. Being able to rely on their services has enabled us
to focus on what we do best: communicating with our customers.
Patrick Hainault
Group VP, Marketing Inc. Media

I have been extremely pleased with the quality of the final products from Brickwork India. My
business partner recommended the firm, I really enjoy working with them, the distance is not a
problem as I live in Alaska, scheduling calls was never an issue. The value is unbelievable
especially considering the expertise of staff at each level of production. In particular, I spent
much time working directly with Brickwork Analyst, I hope he stays employed at Brickwork and
not get recruited to the U.S. Central Intelligence Agency. I highly recommend Brickwork India for
any Entity that requires high level production of your business needs.
Ian Erlich
President, FNBids.com

I read about Brickwork India in Tim Ferriss's book "The 4 Hour Workweek".
After necessary due diligence, I engaged with them on my business website and business plan
projects.
This happened sometime around October-2013, and since then, the association has continued to
grow stronger.
The best part of Brickwork India is they have a great bandwidth and capabilities to support
businesses from any part of the world. You seldom hear ‘No'- and that opens up multiple
possibilities for entrepreneurs - especially when they are in startup process and running on thin
resources.
I have interacted with a team of people and they are the visible front end of Brickwork India. I am
sure there are many other colleagues who have been supporting Earth & Stars through their
silent but solid contributions.
Brickwork stood out for its exceptional client centric approach and down to earth team with
competence and commitment.
I wish every individual and team Brickwork great success and look forward to have a long and
profitable association in days to come."
Rajesh Vaidya
Director, Earth & Stars SRL

We have been working with Brickwork India now for more than one year. Although our company
is placed in Austria, Europa, the collaboration is very fruitful and helpful. The Brickwork team
provided us with office assistance such as minutes writing or proofreading as well as with
formatting text material and research tasks. They always accomplished our requests in time and
in a professional way. Brickwork India definitely helped us to save time and efforts. Thanks to the
Brickwork India Team!
Michaela Mojzis-Böhm, Partner
Sprache am Markt Inc.

The strengths of Brickwork are quick turnaround, responsiveness, high quality, personable and
highly supportive. We look to work with Brickwork for undertaking new ways of analyzing our
data for the benefit of our clients.
The client has over 17 years of experience of offering strategic, marketing and advertising issues
advice to some of the biggest companies in the world. He also was the director and partner for
communications agencies for over 8 years.
"We have had a great experience working with Brickwork. As a small organization in a remote
location it has been a tremendous benefit to have so much help with the heavy lifting!"
A US based Real Estate Firm

The report was very helpful for my meeting and I am positive of getting the worldwide sales &
marketing contract and product development contract. I am sure our company will be using your
talents and experience in this area again many times over.
Managing Director/ Chairman of contract manufacturing company based in Hong Kong, China.
I thought the work was great. I appreciate that the extra time needed to complete the job was not
billed to me. The results were very good, with about 50% of the identified email address turning
out correctly. The entire project with Brickwork was very productive for our business and I will not
hesitate to utilize your organization again in the future.
Founder of an organization that creates awareness of patient safety issues in the United States.
We could not be more pleased with your work. The analyst is extremely hard working and
professional. On a scale of 1 to 10, 10 being extremely satisfactory, I give your analyst a 10.
Manager, client relations of a leading wind energy development company.

The analysts have been very accommodating and responsive to requests and suggestions. They
have done a very good job on the credit analyst reports and have sough clarification when
needed/ required. The finished product has been well received. The working capital analysis was
consistent with expectations on the specific quantitative analyses that could be developed from
information available on the company websites or other electronic information.
Credit Manager of the worldwide leader in smart communications and aviation electronics
solutions based in the United States.
Brickwork’s analyst’s listen well, work hard, possess great customer service skills and are a
pleasure to work with. They are great representatives of your firm.
Founder and Managing Partner of a premier marketing consulting company based in the United States.

"When asked to give a speech on "globalization" I remembered a reference to Brickwork in

Thomas Friedman's book The World is Flat. I sent an email on a Sunday evening inquiring about
assistance, received a response the next morning, and made arrangements for Brickwork to help
me. The speech was warmly received by my audience and was a great example of just how
small the world really is. My audience loved it when I explained that a firm in Bangalore, India
helped me prepare a speech on globalization!"
Senator Frank Morse
Oregon State Legislature

When we realized we needed experts to research and analyze our specific projects we thought
about Brickwork in India, since we had heard and read the best references about their work and
commitment.
So I sent a request e-mail and the response came within minutes!
My lead contacts, Ashok Joshi and Mohan Mullagiri were in constant contact with me, absorbing
all the details that were fundamental for a successful outcome.Their frequent and consistent
communication throughout the development process, sending e-mails when they needed
clarification and informing us when they needed us to review changes, allowed us to answer
each others questions, reducing ambiguity and keeping the project moving forward through a
series of milestones along the way.
Hard working and efficient, the team was within our scheduled time. They added value to the
process of refining our requirements by asking clarifying questions and by pointing out options.
However, what really surprised me was their straightforwardness in giving us feedback about
subjects that they didn’t have complete access to, how they would overcome these difficulties
and if it would really be possible to have access to all the information required in our research.
This quality (which unfortunately lacks in many companies today) is what gave us the security
that we were working with real professionals.
We have a number of projects and researches that are “in line” waiting to be sent to the
Brickwork team. I can say without hesitation that I would recommend Brickwork to anyone
looking for a high quality service company in India.
It has been a pleasure to work with the Brickwork team and I am positive that it is only the
beginning of a long lasting relationship.
Athina Anargyrou
Comercial Director – PaP Extended Marketing Solutions, São Paulo – SP Brazil

“When I first wrote my briefing on such a wide-scope yet detailed research, I felt myself that I was
requesting the impossible or close to it. Maybe as it was something born my own mind I could
have done it myself – provided that I had not been busy managing marketing operations in 40
countries and provided that I had at least a full month of totally free time ahead and provided that
my deadline was one month ahead of me as well (it was actually around two weeks for first
delivery at that time.) I took a risk (that’s how I felt then) and decided to ask Brickwork, a
company I think I vaguely heard about once but never tested, being ready to lower my
expectations if they happened to have a better sense of reality than I had on one hand, and on
the other hand anticipating to fail on my objective if they did not deliver in the end. But actually
they said “okay no problem don’t worry”… and it all started; from the first drafted proposition to
the executive summary of hundreds of pages produced I must say that I was amazed with the
depth and relevancy of Brickwork’s delivery, the pace at which they did it and the way they
identified themselves with the job. Is there a single piece of information left, which is publicly
available somewhere on the planet and which they have not sourced and considered for my
report? I doubt it. And last but not least, it is obvious that they are as concerned with your own
success as you are.”
Thank you for everything all of you guys at Brickwork, and talk to you soon for new adventures I
hope!
Vice President
International Marketing

For two years we have considered Brickwork to be a valuable business partner to our sales and
marketing team. The company profiles they deliver have an emphasis on supply chain and IT
infrastructure and allow E2open to better qualify and understand our prospects business
problems and requirements. We are consistently satisfied with the high quality of work they
produce and it has truly been a pleasure working with Brickwork.
We look forward to continuing our partnership.