Inverter

T/shooting Guide
Trouble Shooting Guide
n Error Indicator
• The function is to self-diagnosis airconditioner and express the troubles identically if there is any trouble.
• If more than two troubles occur simultaneously, primarily the highest trouble of error code is expressed.
• After error occurrence, if error is released, error LED is also released simultaneously.
• To operate again on the occurrence of error code, be sure to turn off the power and then turn on.
• Having or not of error code is different from Model.

n Indoor Unit Error

1. SW, SB, SC, SH, S4, S5, SM, SJ Chassis
Error indication
Error code Description Indoor unit
LED2 LED1
01 Indoor unit air sensor error - 1 Time
02 Inlet pipe sensor error - 2 Times
04 Float switch error - 4 Times
05 Communication error (IN-OUT) - 5 Times
06 Outlet pipe sensor error - 6 Times
09 EEPROM check sum error - 9 Times
10 BLDC motor fan lock 1 Time -
12 Mid pipe sensor error 1 Time 2 Times

1) SW, SB, SC, Chassis 2) S4, S5 Chassis (4 LED Model)

LED1
LED1
(1 Digit)
(1 Digit)
LED2 LED1 LED2
(10 Digit) LED2 (1 Digit) (10 Digit)
(10 Digit)

4) SJ Chassis (4 LED or 3 LED Model)

3) SH Chassis
1 Digit LED1
(1 Digit)
10 Digit
LED2
(10 Digit)

LED3
(100 Digit)
2. SE Mirror, S8, SD, SM, SN, SJ, SK, S2 Chassis
(Number Display Model)

Ex) Error Code 5 (Communication Failure)

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Trouble Shooting Guide
3. SF Chassis (1 LED Model)

Error code Description

01 Indoor unit air sensor error

02 Inlet pipe sensor error
04 Float switch error
05 Communication error (IN-OUT)
06 Outlet pipe sensor error
09 EEPROM check sum error
10 BLDC motor fan lock
12 Mid pipe sensor error

Ex) Error Code 2 : Inlet pipe sensor error

2times 2times 2times

: 0.5sec

2sec 2sec : 1sec

LED1

Ex) Error Code 12 : Mid pipe sensor error

1time 2times 1time 2times

2sec 3sec 2sec

4. S3 Chassis (Lighting Model)

Left Right
(100 Digit) (1 Digit)

Down
(10 Digit)

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Trouble Shooting Guide
Error indication
Error
Description Indoor unit
code
Down Right
01 Indoor unit air sensor error - 1 Time
02 Inlet pipe sensor error - 2 Times
04 Float switch error - 4 Times
05 Communication error (IN-OUT) - 5 Times
06 Outlet pipe sensor error - 6 Times
09 EEPROM check sum error - 9 Times
10 BLDC motor fan lock 1 Time -
12 Mid pipe sensor error 1 Time 2 Times

Ex) Error Code 12 : Mid pipe sensor error

1time 2times 1time 2times

(Down) (Right) (Down) (Right)
: 0.5sec

2sec

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Trouble Shooting Guide
n Outdoor Unit Error
1) 2 LED Type

LED1
(Green, 1 Digit)
LED2
(Red, 10 Digit)

2) 1 LED Type

Ex) Error Code 21 (DC Peak)

Red LED

1sec 2sec 1sec 2sec 1sec 2sec 1sec 2sec

Error Indication
Error
Description Indoor Unit Outdoor Unit
Code
LED2 LED1 Red Green
21 DC Peak (IPM Fault) 2 Times 1 Time 2 Times 1 Time
22 CT2 (Max. Current) 2 Times 2 Times 2 Times 2 Times
23 DC Link Low/High Volt. 2 Times 3 Times 2 Times 3 Times
25 AC Low/High Volt. 2 Times 5 Times 2 Times 5 Times
26 DC Comp Position Error, LOCKING 2 Times 6 Times 2 Times 6 Times
27 PSC Fault 2 Times 7 Times 2 Times 7 Times
29 Comp Phase Over-Current 2 Times 9 Times 2 Times 9 Times
32 Inverter Compressor D-Pipe Overheat 3 Times 2 Times 3 Times 2 Times
37 Exceed the Compression Ratio Limit 3 Times 7 Times 3 Times 7 Times
40 CT Sensor Error 4 Times - 4 Times -
41 D-Pipe Sensor Error 4 Times 1 Time 4 Times 1 Time
44 Outdoor Air Sensor Error 4 Times 4 Times 4 Times 4 Times
45 Cond. Middle Pipe Sensor Error 4 Times 5 Times 4 Times 5 Times
48 Cond. Out Pipe Sensor Error 4 Times 8 Tiems 4 Times 8 Tiems
53 Communication Error (IN-OUT) 5 Times 3 Times 5 Times 3 Times
60 EEPROM Check Sum Error 6 Times - 6 Times -
61 Cond. Pipe High 6 Times 1 Time 6 Times 1 Time
62 Heat Sink Sensor Temp. High 6 Times 2 Times 6 Times 2 Times
63 Cond. Pipe Low 6 Times 3 Times 6 Times 3 Times
65 Heat Sink Sensor Error 6 Times 5 Times 6 Times 5 Times
67 BLDC Motor Fan Lock 6 Times 7 Times 6 Times 7 Times
72 Detect 4 Way Valve Transfer Failure 7 Times 2 Times 7 Times 2 Times
73 PFC SW Fault 7 Times 3 Times 7 Times 3 Times

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Trouble Shooting Guide
n Old Model Error
Error Error Indication Indoor
Description
Code Indoor Outdoor Operation
Indoor Temperature Sensor Error
1 - Suction Sensor open/short ● - Operation
- Indoor Pipe Sensor open/short
Outdoor Temperature Sensor Error
2 - Suction Sensor open/short ● ● Operation
- Outdoor Pipe Sensor open/short

Humidity Temperature Sensor Error

3 ● ● Operation
- Humidity Sensor short

Heat Sink Temperature Sensor Error

4 - Temperature Sensor open/short ● ● Operation
- Compressor-off Temperature ≤ Heat Sink Temperature

Poor Communication(Indoor <-> Outdoor Unit)

5 ● ● Stop
- The communication is stopped for more than 2 minutes.

DC Peak Error
6 ● ● Shutdown
- DC Peak occurred

CT Error
7 ● ● Shutdown
- CT detected

Indoor Unit Fan Lock Error

8 ● - Stop
- Fan Lock occurred (BLDC Motor)

Outdoor Unit Fan Lock Error

9 ● ● Stop
- Fan Lock occurred(BLDC Motor)

Compressor Dome Temperature Error

10 - Discharge Pipe Sensor open/short ● ● Operation
- Compressor-off Temperature ≤ Discharge Pipe Temperature

EEPROM Error
12 - ● Operation
- EEPROM Check sum Error

PSC Error
13 - ● Operation
- PSC Fault Error

Compressor Phase Current Error

14 - ● Operation
- Phase over-current occurred

Ex) Error Code 6 : DC Peak Error Ex) Error Code 13 : PSC Error
6times 6times 1time 3times 1time 3times

3sec 3sec

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Trouble Shooting Guide
n DRED Indicator
• The function is DRED connect signal from outdoor unit.
• [Number Display Model] : It displays “d1, d2, d3” for mode value if the DRED Mode set is received from the out-
door unit.
• However, it displays the DRED Mode after displaying the information of the set temperature and AI for 5 seconds
once the signal is input by wireless remote controller.
• [3 LED Model] : Once the DRED Mode set is received from the outdoor unit whenever the mode value is
changed, the 3rd LED flashes for 5 times and returns normally.
• Once the DRED Mode set is received from the outdoor unit, the DRED display is disappeared.
• However, if the DRED Mode is set, the 3rd LED flashes for 5 times and returns normally in the next cases.
- When the wireless remote control signal is input,
- When the operation is “on” from the operation “off” state,

DRED indication
Demand response mode
Description Indoor unit
(DRM)
LED3 LED2 LED1 Number Display
DRM1 or DRM2 or DRM3 DRED access signal 5 Time - - -
DRM1 DRED access signal - - - d1
DRM2 DRED access signal - - - d2
DRM3 DRED access signal - - - d3

1) SB, SC, SM, SV Chassis (3 LED Model) 2) SM, S2 Chassis (Number Display Model)

DRM 1 or DRM 2 or DRM 3

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Trouble Shooting Guide
n Troubleshooting Guide (Indoor Unit)

Pipe Entrance Temperature Sensor

Pipe Exit Temperature Sensor
Middle Pipe Temperature Sensor

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Trouble Shooting Guide
Check Method

Measure resistance

Check Point
Refer to Check Point
Resistance is adequate? 1. 10k Ω / at 25℃(77℉)±10%
2. 5k Ω / at 25℃(77℉)±10%
Yes

Sensor OK

Replace Sensor No

❏ Pipe Exit Temp Sensor (5kΩ)

Resistance (Black)
5~4kΩ@25~30°C

❏ Air/Room Temp. Sensor (10kΩ)

Resistance (Black)
10~8kΩ@25~30°C

❏ Pipe Entrance Temp Sensor (5kΩ)

Resistance (Blue)
5~4kΩ@25~30°C

❏ Middle Pipe Temp Sensor (5kΩ)

Resistance (Black)
5~4kΩ@25~30°C

h For more information, please refer to the 38 page table.

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Trouble Shooting Guide
Resistance - Temp. Sensor Table
Resistance(KΩ)
Temp (℃/℉)
Air Sensor s-Pipe Sensor D-Pipe Sensor
-30/-22 204.35 102.17 -
-25/-13 146.97 73.49 -
-20/-4 107.09 53.55 -
-15/5 79 3950 -
-10/14 58.95 29.48 -
-5/23 44.47 22.24 -
0/32 33.9 16.95 585.66
5/41 26.09 13.05 465.17
10/50 20.27 10.14 372.49
15/59 15.89 7.94 300.58
20/68 12.55 6.28 244.33
25/77 10 5 200
30/86 8.03 4.01 164.79
35/95 6.49 3.24 136.64
40/104 5.28 2.64 113.98
45/113 4.32 2.16 95.62
50/122 3.56 1.78 80.65
55/131 2.95 1.48 68.38
60/140 2.46 1.23 58.27
65/149 2.06 1.03 49.88
70/158 1.74 0.87 42.9
75/167 1.47 0.74 37.05
80/176 1.25 0.63 32.14
90/194 0.92 0.46 24.46
100/212 0.68 0.34 18.89

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Trouble Shooting Guide
Inspection Description of
Cause of Error Check Point
Number Inspection

• Float switch open. • The connection of wire (Float switch)

CH04 Float switch (Normal : short) • Indoor unit installation. (Inclination)
• Water over flow

Check Flow Chart

Check the level of

water (Float moves top
position)

Is it normal ? No
Check float switch
Yes

Is the float
No
switch clean ?
Clean float switch
Yes
Check the wire
connection (Open,
Soldered poorly)

Is it normal ? No
Correct connection
Yes Or re-soldering PCB

Is the resistance of f
loat switch normal No
(short) ? Change the float switch

Check Point
1. Check the wire connection. (Open, Soldered poorly) ’ Repair the connection or change the PCB.
2. Check the resistance of float switch (Abnormal : Open, Normal : short) ’ Check the float switch.
3. Check the level of water.

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Trouble Shooting Guide

AC 208~230V(in case of 115V Model : 115V)

(indoor, outdoor unit)

1. Check input power AC 208~230V(in case of 115V Model : 115V) (indoor, outdoor unit)

(verify with hands)

(verify with hands)

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Trouble Shooting Guide

• Verify with hands certainly • Connect

(pulling by hand to check certainly
connection status)

• Verify with hands certainly • Repair or

(pulling by hand to check replace the
connection status) harness.

Pin and wire • Verify with hands certainly • Repair or

disconnection (pulling by hand to check replace the
or pressed connection status) harness.

- -

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Trouble Shooting Guide
n Trouble Shooting Guide [Outdoor Unit (2 LED Type / 1 LED Type)]
1) CH21: DC Peak Error

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

2 LED Type

1 LED Type

• Remedy : replace PCB Assembly.

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Trouble Shooting Guide

Type 2 LED 1 LED

1.5 ~ 2Ω
1.5 ~ 2Ω
1.5 ~ 2Ω

2 LED Type

1 LED Type
17
18
19
20
21
22
23
24

17 17
18 18
19 19
20 20
21 21
22 22
23 23
24 24

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Trouble Shooting Guide
2) CH22: CT2 Error (Input Over-current)

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

• Check if the input voltage is within

AC 190~260V (in case of 115V
Model : 95~130V)

2 LED Type

1 LED Type

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Trouble Shooting Guide
3) CH23: DC Link Low Voltage Error

• Check if the input voltage

is within AC 190~260V (in
case of 115V Model :
95~130V)

2 LED Type

1 LED Type

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Trouble Shooting Guide
4) CH26: DC Comp Location Sensing Error

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

2 LED Type

1 LED Type

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Trouble Shooting Guide
5) CH27: PSC Fault Over-current Error

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

2 LED Type

1 LED Type

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Trouble Shooting Guide
6) CH29: Compressor phase Over-current Error (only verifiable at Outdoor unit PCB Assembly)

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

2 LED Type

1 LED Type

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Trouble Shooting Guide
7) CH32: Inverter Compressor D-Pipe Overheat Error

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

4 Pin Type

Red 4 Pin
Connector

3 Pin Type

Yellow 3 Pin Connector

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Trouble Shooting Guide
8) CH40: CT Sensor Error (Open/Short)

Fig.1

Fig.2

2 LED Type 1 LED Type

Fig.1

Tester
Fig.2

Tester

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Trouble Shooting Guide
9) CH41/44/45/65: Inv D-Pipe/Outdoor Inlet/Cond. Pipe/Heat sink Sensor Error

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Trouble Shooting Guide
10) CH53: Outdoor Unit <-> Indoor Unit Communication Error

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Trouble Shooting Guide
11) CH60: Outdoor Unit PCB EEPROM Error

• Remedy : reassemble EEPROM /

Replace PCB Assembly

Check Method

‫ڸ‬

‫ڹ‬ ‫ں‬

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Trouble Shooting Guide
12) CH61: Cond. Pipe Overheat Error

(Fan constraint,

Heat exchanger contaminated

caution Check that whether the housings and harness would be separated by pulling those with hands directly.

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Trouble Shooting Guide
13) CH62: Heat Sink Overheat Error

- 26 -
Trouble Shooting Guide
14) CH67: Outdoor BLDC Fan Lock Error

Case of field defect

o BLDC Fan Motor (short)

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Trouble Shooting Guide
15) CH72: 4 way valve switching failure

• Disconnection of 4 way valve • Check connector for 4 way valve

Switching for connector • Check 4 way valve coil resistance
CH72 4 way valve is failed 4 way valve open/short
• • Check sensor resistance
• Sensor short/open (Indoor/Outdoor middle pipe)
• Burned part inside PCB • Check CN-4 way output voltage

• Check the status of the PCB • Inspecting CN-4 way output

Is the
No connector assembly voltage
4 way valve properly
assembled? • Check the status of 4 way valve 1. Set the tester in AC Voltage Mode.
assembly 2. Check the output voltage between both
ends of CN- 4 way Connector.
• Remedy : Reassembly the 4 way valve
Yes 3. The standard of normal voltage is
• Check if the 4 way valve coil is 208~230V±10%. (in case of 115V Model :
disconnected (ex. Loose wire) 115V±10%)
Is the No • Check if the 4 way valve coil is 4. If the measurement is different from the
4 way valve coil burned : Measure the resistance standard, replace PCB assembly.
normal? • Check if the 4 way valve coil
insulation is damaged
CN-4 Way
Yes • Remedy : Replace the 4 way valve coil

• Check if the sensor is disconnected

No • Check if the sensor is burned
Is the sensor
normal? : Measure the resistance
• Check if the sensor insulation is
damaged
Yes
• Remedy : Replace sensor
* Sensor : In/Outdoor middle pipe
- Resistance : 5 KΩ (25℃ Basis)
V

Is the PCB No • Check if the PCB CN-4 way is

CN-4 way part burned : Measure the output
normal? voltage

• Remedy : Replace PCB Assembly

• Inspecting 4 way valve coil resistance

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 App.
Checking Methods
App.Checking Methods
How to Check ODU Installation Condition
Cause Condition Symptom
• Blocking of the front part of outdoor • Frequent turning-off of the compressor : Inflow of high-tem-
unit perature air generated by outdoor fans into the air condi-
Whirlwind
• Installation of outdoor unit in narrow tioner
space → System in over-load state
• Blocking of the lateral suction point
on the wall of the outdoor unit. • Frequent turning-off of the compressor : Elevation of the
Blocked Airflow • Foreign substances in the heat pipe temperature due to reduced wind velocity
exchanger and obstacles in the sur- → System in over-load state
roundings.
• Moisture • Corrosion of heat exchanger
Corrosion
• High humidity area → Reduced operation efficiency

n When the front/back has a wall (1 side)

300(11-13/16) or more 700(27-9/16) or more

1200(47-1/4)
or more

Unit : mm(inch)

n When the front/back/left/right have a wall (2 sides)

700(27-9/16) or more
300(11-13/16) or more

600(27-5/8)
or more

600(27-5/8)
300(11-13/16) or more or more 300(11-13/16) or more Unit : mm(inch)

n When the front/back/left/right have a wall (3 sides)

300(11-13/16) or more

300(11-13/16) or more 700(27-9/16) or more

Unit : mm(inch)

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App.Checking Methods
How to Check Refrigerant Flow Disturbance
Cause Condition Symptom

• Freezing indoor unit

→ Reduces evaporation temperature due to excessive
expansion of coolant.
• Weak heating and cooling
• Bending/blocking of a pipe → Insufficient flow of coolant.
Refrigerant flow
• EEV fault • Frequent turning on/off of the compressor by the hight/low
disturbance
• Closed SVC Valve pressure protection logic.
→ Accumulated coolant elevates the temperature and
reduces the pressure.
• Wrong oil collection elevates the outlet temp. of the com-
pressor and damages the compressor.

h EEV Checking Method

Check the opening/closing sound of EEV when the power is applied for the first time.

o Bending/Blocking of a pipe o Checking SVC Valve

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App.Checking Methods
How to Check Compressor Phase Resistance
o Insulation resistance between compressor and piping

• Measure the resistance between a compressor terminal and

chassis (piping).

Insulation
Terminal
Resistance
U-Piping ≥1MΩ
V-Piping ≥1MΩ
W-Piping ≥1MΩ

o U, V, and W phase resistance

1. Turn the switch of the tester to "Resistance" mode and check

the resistance.
2. Measure the resistance between the terminals.
3. "0Ω" means short of compressor phase (Replace the com-
pressor)
4. Refer to the compressor resistance standars.
5. If any disorder is found, measure the line resistance between
the terminals of the compressor as shown below.
6. If the compressor is found to be normal, any compressor con-
nection wire may have a fault.

• Measure the line resistance between the compressor terminals.

Resistance between terminals

Type 2 LED 1 LED

U -V 0.5 ~ 1 Ω 1.5 ~ 2 Ω
V-W 0.5 ~ 1 Ω 1.5 ~ 2 Ω
W-U 0.5 ~ 1 Ω 1.5 ~ 2 Ω

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App.Checking Methods
How to Check the Compressor Wiring Error

Y B R

Y (Yellow)
B (Blue)
R (Red)

Y B R

BL RD BR

BL (Blue)
RD (Red)
BR (Brown)

BL RD BR

- Check whether the PCB wires and compressor wires are connected in the same colors.

⇨
- Check whether the compressor - The wiring direction may be different depending upon
wires are properly connected with the kinds of comp.
U, V, and W.

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App.Checking Methods
How to Check IPM part
Judgment of the IPM part fault of PCB Check 1. Judgment of damage of IGBT
Purpose
assembly. items 2. Checking the soldering state.

Step Inspection Work Flow

1 Turn the power off (wait unitl the outdoor device LED is turned off)
2 Remove compressor wires.
3 Measure the voltage as shown in the figure.
4 Check the voltage for being in the range of 0.4 ~ 0.6V.
5 Judge IPM Pins ofr short.

o IPM IGBT Check Point

2 LED Type

1 LED Type
17
18
19
20
21
22
23
24

[ IPM Pin Arrangement and PIn Numbers ]

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App.Checking Methods
How to Check IPM IGBT (Doide Mode)
1. Remove the connector from PCB.
2. Set the Multi-Tester as Diode Voltage Measurement Mode. ( ).
3. Measure the voltages of P~U / P~V / P~W as shown in Fig. 1.
4. Measure the voltages of U~Nu / V~Nu /W~Nu as shown in Fig. 2.
5. If the measurements are significantly different from the levels shown in the figures, the IPM can be considered as
damage.

2 LED Type

1 LED Type
[Fig. 1] [Fig. 2]

17 17
18 18
19 19
20 20
21 21
22 22
23 23
24 24

Sequence Terminal Normal Sequence Terminal Normal

1 P-U 0.4V ~ 0.6V 1 U-Nu 0.4V ~ 0.6V
2 P-V 0.4V ~ 0.6V 2 V-Nu 0.4V ~ 0.6V
3 P-W 0.4V ~ 0.6V 3 W-Nu 0.4V ~ 0.6V

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App.Checking Methods
How to Check Compressor Phase Current Detection
Generation of compressor over-current Check
Purpose 1. Checking for current detection error.
caused by phase current detection error. items

Caution!
When the measurement is made in the state that the electricity is applied, check the
tester for being in the measurement mode and be careful to avoid possible short of the
parts other than the measuring part.

1. Set the tester in DC Voltage Mode and

check the current.
2. Measure the voltage in the order of
"U-GND/V-GND/W-GND"
3. The standard of normal voltage measure-
ment is 2.5V±0.2V.
4. If the measurement is different from the
standard, replace PCB A.

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App.Checking Methods
How to Check Input Current Detection Circuit
Generation of compressor over-current Check
Purpose 1. Checking for current detection error.
caused by phase current detection error. items

Caution!
When the measurement is made in the state that the electricity is applied, check the
tester for being in the measurement mode and be careful to avoid possible short of the
parts other than the measuring part.

1. Set the tester in DC Voltage Mode and

check the current.
2. Check the current between Input_I and
Micom_GND.
3. The standard of normal voltage mea-
surement is 2.5V±0.2V.
4. If the measurement is different from the
standard, replace PCB A.

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App.Checking Methods
How to Check 4-Way Valve Condition
1. Check the working voltge of the 4-way
Judge whether the 4-way valve part has Check
Purpose valve.
any fault. items
2. Check the 4-way valve coil resistance.

o Checking the output voltage of CN-4way

CN-4 Way

1. Set the tester in AC Voltage Mode and check the current.

2. Check the output voltage between both ends of CN-4Way Connector.
3. The standard of normal voltage is 208~230V±10%(in case of 115V Model : 115V±10%)
4. If the measurement is different from the standard, replace PCB assembly.
h The measurement should be made at the time to start heating mode operation and at the time of standby after
operation.

o Check the 4-way valve coil resistance

1. Set the tester in Resistance Mode and
check the current.
2. Measure the resistance between the
both ends of a single unit of 4-Way.
3. The standard of normal resistance is
1.4kΩ±10%.
4. If the measurement is different from the
standard, replace 4-Way.

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App.Checking Methods
How to Check EEV Condition
Check
Purpose Judging EEV part fault 1. Measure EEV resistance
items

o Checking EEV resistance

1. Set the tester in Resistance Mode and check the current.

Measurement Pin Normal Standard
2. Measure the resistance between each pins of EEV
Connector. 1-4 45Ω±5Ω
3. For the measurement method and normal standard, refer 1-6 45Ω±5Ω
to the Table. 2-3 45Ω±5Ω
2-5 45Ω±5Ω

[Table]

h There may be the difference in the resistance depending upon the EEV Specifications.

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