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    Fpi List of Tickets With Ibs ID# Subject

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    Rhodora Maglinao
    Three tickets were submitted regarding issues encountered with the check printing process in the IBS system. Ticket 2634 was a forwarded message about a purchase order without a release strategy. Ticket 106 involved an error with lapsing. Ticket 2708 reported an error printing a check without a payee name. Ticket 2723 described three issues with check voucher printing, including errors displaying graphics, checks not printing from preview but being included in payment runs, and the default bank changing from selection. All tickets were assigned to the SAP logistics team and had statuses of in progress, for testing, or involved communications with IBS to resolve errors.

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    Fpi List of Tickets With Ibs ID# Subject

    Uploaded by

    Rhodora Maglinao
    8 views3 pages
    Three tickets were submitted regarding issues encountered with the check printing process in the IBS system. Ticket 2634 was a forwarded message about a purchase order without a release strategy. Ticket 106 involved an error with lapsing. Ticket 2708 reported an error printing a check without a payee name. Ticket 2723 described three issues with check voucher printing, including errors displaying graphics, checks not printing from preview but being included in payment runs, and the default bank changing from selection. All tickets were assigned to the SAP logistics team and had statuses of in progress, for testing, or involved communications with IBS to resolve errors.

    Original Description:

    Sample ticket list foe AMS

    Original Title

    Sample Ticket List_as of 022719

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    Three tickets were submitted regarding issues encountered with the check printing process in the IBS system. Ticket 2634 was a forwarded message about a purchase order without a release strategy. Ticket 106 involved an error with lapsing. Ticket 2708 reported an error printing a check without a payee name. Ticket 2723 described three issues with check voucher printing, including errors displaying graphics, checks not printing from preview but being included in payment runs, and the default bank changing from selection. All tickets were assigned to the SAP logistics team and had statuses of in progress, for testing, or involved communications with IBS to resolve errors.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    8 views3 pages

    Fpi List of Tickets With Ibs ID# Subject

    Uploaded by

    Rhodora Maglinao
    Three tickets were submitted regarding issues encountered with the check printing process in the IBS system. Ticket 2634 was a forwarded message about a purchase order without a release strategy. Ticket 106 involved an error with lapsing. Ticket 2708 reported an error printing a check without a payee name. Ticket 2723 described three issues with check voucher printing, including errors displaying graphics, checks not printing from preview but being included in payment runs, and the default bank changing from selection. All tickets were assigned to the SAP logistics team and had statuses of in progress, for testing, or involved communications with IBS to resolve errors.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    Download as xlsx, pdf, or txt
    of 3

    FPI LIST OF TICKETS WITH IBS

    ID# Subject

    2634 Fwd: PO without release strategy but still shown in the workflow

    106 Re: Ticket ID: IBS-FPI-I-01312018084729 : Lapsing Error

    2708 Error: Check printed without Payee Name

    Issues/erros encountered in Check Voucher printing


    1) “Graphic cannot be displayed” resulting to check voucher not printed.
    2) Check Voucher not printed even as print preview but included in the payment run.
    Cheque was not printed also and not in the check register. Vendor balances shows
    paid after the transaction.
    3) BPI was chosen as the disbursing bank during proposal but once payment run is
    2723 done the default bank became PNB.
    Assigned To   DueBy Date (Closed) Status   Created Date   Module
    In Progress (awaiting CR
    SAP Logistics Team - from FPI) Jan 15, 2019 04:58 PM MM

    For testing of FPI in PRD/


    02/07/19 - 23 items still
    needs to be fixed by IBS
    sent to them; 02/27/19 -
    for testing again in QAS Jan 31, 2018 FI

    For testing of FPI in QAS/


    02/08/19 - sent the step by
    step to IBS as done in PRD Jan 21, 2019 FI

    For testing of FPI in QAS/


    02/04/19 - sent testing for
    item 1&2 to IBS /
    02/08/19 - sent another
    testing to IBS for item #3 ;
    02/27/19 - another error
    encountered last 02/14/19
    wherein the whole batch
    (8 vendors affected) were
    not printed both for the
    voucher and the check Jan 22, 2019 FI
    Type of Ticket

    Change request

    Under Warranty

    Incident

    Incident

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