Professional Documents
Culture Documents
2011.75 Fiesta B299 CC4 PDF
2011.75 Fiesta B299 CC4 PDF
In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2014
Audio Troubleshooting
Audio troubleshooting................................132
Telephone
General Information....................................133
Telephone setup...........................................133
Bluetooth setup............................................134
Telephone controls......................................134
Using the telephone....................................135
Voice control
Principle of Operation.................................137
Using voice control.......................................137
Audio unit commands................................138
Telephone commands...............................145
Climate control commands.....................150
Connectivity
General Information....................................153
Connecting an external device................154
Connecting an external device - Vehicles
With: Bluetooth.........................................154
Using a USB device......................................155
Using an iPod.................................................156
You risk death or serious injury to Ford Original Parts match Ford's stringent
yourself and others if you do not safety requirements and high standards
follow the instructions highlighted of fit, finish and reliability. Quite simply,
by the warning symbol. they represent the best overall repair value,
including parts and labour costs.
Exterior mirror
E102437
Glass
• Rear window
E102435
• Side glass
Bumper and radiator grille • Windscreen
• Radiator grille
• Front and rear bumper
SPECIAL NOTICES
WARNING
Do not use abrasives or chemicals
solvents on the tag.
E102438
A B C D E F G
Q P O N M L K J I H
E137620
Q Hazard warning flasher switch. See Locking and Unlocking (page 24).
See Hazard Warning Flashers
(page 33). Adjusting the steering wheel
WARNING
Never adjust the steering wheel
when the vehicle is moving.
E112145
1
Open the centre and side air vents.
E101516 Direct the centre air vents upwards and the
side air vents toward the side windows.
WARNING
Make sure that you fully engage the Recommended settings for heating
locking lever when returning it to its
original position.
E112146
E112147
10
E135370
E112148
WARNING
Set the temperature to 22°C (72°F). To avoid the risk of death or serious
Open the centre and side air vents. injury, never use a rearward facing
child restraint in the front, unless the
Direct the centre air vents upwards and the air bag is off.
side air vents toward the side windows.
See Automatic Climate Control (page See Child Safety (page 13).
61).
Fuel filler flap
Direction indicators
WARNINGS
Take care when refuelling to avoid
spilling any residual fuel from the fuel
pipe nozzle.
We recommend that you wait at
least 10 seconds before removing the
fuel pipe nozzle to allow any residual
fuel to drain into the fuel tank.
E102016
11
E137621
E137622
12
E102143
WARNINGS
Secure children that are less than
150 centimetres tall or less than 12
years of age in a suitable, approved
child restraint, in the rear seat.
Original warning according to ECE
R94.01: Extreme Hazard! Do not use
a rearward facing child restraint on
a seat protected by an air bag in front of
it!
Read and follow the manufacturer’s
E68918
instructions when you are fitting a
child restraint. Secure children that weigh less than 13
Do not modify child restraints in any kilograms in a rearward facing baby safety
way. seat (Group 0+) in the rear seat.
Do not hold a child on your lap when
the vehicle is moving.
Do not leave children unattended
inside your vehicle in a doors closed
condition.
13
E68920
0 0+ I II III
Up to 10 kg Up to 13 kg 9 - 18 kg 15 - 25 kg 22 - 36 kg
(without PAB)
Front co-driver seat X X UF
1
UF
1
UF
1
(with PAB)
Rear seat (3 point belt) U U U U U
Rear seat (lap belt only) X X X X X
14
WARNINGS
Do not install a booster seat or a
booster cushion with only the lap
strap of the seat belt.
Do not install a booster seat or a
booster cushion with a seat belt that
is slack or twisted.
Do not put the seat belt under your
child’s arm or behind its back.
Do not use pillows, books or towels
to boost your child’s height.
Make sure that your children sit in an E70710
upright position.
We recommend that you use a booster
Secure children that weigh more seat that combines a cushion with a
than 15 kilograms (33 pounds) but backrest instead of a booster cushion only.
are less than 150 centimetres (59 The raised seating position will allow you
inches) tall in a booster seat or a booster to position the shoulder strap of the adult
cushion. seat belt over the centre of your child’s
shoulder and the lap strap tightly across
CAUTION its hips.
E68924
15
E112197
Left-hand side
Turn anti-clockwise to lock and clockwise
to unlock.
Right-hand side
Turn clockwise to lock and anti-clockwise
to unlock.
16
PRINCIPLE OF OPERATION
E135370
WARNINGS
Airbags
The airbag may only deploy with the
WARNINGS ignition switch in the on (II) position.
Do not modify the front of your
Always keep the areas in front of the
vehicle in any way. This could
airbags free. Never affix anything to
adversely affect deployment of the
or over these areas.
airbags.
If you are too close to an inflating
Original warning according to ECE
airbag, it could seriously injure you.
R94.01: Extreme Hazard! Do not use
Move your seat as far back as
a rearward facing child restraint on
practical to allow room for airbag inflation.
a seat protected by an airbag in front of it!
Several airbag system components
Wear a seat belt and keep sufficient
get hot after inflation. Do not touch
distance between yourself and the
after inflation.
steering wheel. Only when you use
the seat belt properly, can it hold you in a Fitment of certain accessories e.g.
position that allows the airbag to achieve bull bars or nudge bars may cause
its optimum effect. inadvertent or premature
deployment of air bags.
Have repairs to the steering wheel,
steering column, seats, airbags and
seat belts carried out by properly Note: You will hear a loud bang and see a
trained technicians from Ford authorised cloud of harmless powdery residue if an
dealerships. airbag deploys. This is normal.
Keep the areas in front of the airbags Note: Only wipe airbag covers with a damp
free from obstruction. Do not affix cloth.
anything to or over the airbag covers.
Do not poke sharp objects into areas
where airbags are fitted. This could
damage and adversely affect
deployment of the airbags.
17
Your vehicle is equipped with an event data recording modules. Ford does not access
recorder which is capable of collecting and event data recorder information without
storing data during a crash or near crash obtaining consent unless pursuant to a
event. The recorded information may assist court order or where required by law
in the investigation of such an event. To enforcement, other government authorities
access this information special equipment or other third parties may seek access to
must be directly connected to the the information independent of Ford.
E123936
18
E123944
19
E123940
E123941
E102129
20
Pull the belt out steadily. It may lock if you The seat belt reminder warning
pull it sharply or if the vehicle is on a slope. lamp illuminates and an audible
warning will sound if the driver's
Press the red button on the buckle to
seat belt has not been fastened and the
release the belt. Let it retract completely
vehicle exceeds a relatively low speed. It
and smoothly.
will also illuminate if the driver's seat belt
is unfastened when the vehicle is moving.
SEAT BELT HEIGHT The audible warning will go off after five
ADJUSTMENT minutes but the seat belt reminder warning
lamp will remain on until the driver's seat
belt is fastened.
E104440
21
22
3
1 E74385
E74383
E126280
CAUTION
Do not touch the battery contacts or
the printed circuit board with the
2 screwdriver.
E74384
4. Carefully prise out the battery with the
2. Twist the screwdriver in the position screwdriver.
shown to start separating the two
5. Install a new battery (3V CR 2032) with
halves of the remote control.
the + facing downwards.
6. Assemble the two halves of the remote
control.
7. Install the key blade.
23
24
E112203
Left-hand side
Turn clockwise to lock.
E137630
Right-hand side
25
CODED KEYS
Note: Do not shield your keys with metal
objects. This may prevent the receiver from
recognising your key as a valid one.
Note: Have all of your remaining keys
erased and recoded if you lose a key. Ask
your dealer for further information. Have
replacement keys recoded together with
your existing keys.
If you lose a key, you can obtain a
replacement from your Ford Dealer. If
possible, provide them with the key
number from the tag provided with the
original keys. You can also obtain
additional keys from your Ford Dealer.
26
2 D B
C
E72288
A Volume up
B Seek up
1 C Volume down
D Seek down
E101516
E Mode
Mode
Press and hold the mode button to select
the audio source.
Press the mode button to:
• tune the radio to the next preset
station
• accept an incoming telephone call
• end a telephone call.
Seek
Press the seek button to:
3 • tune the radio to the next station up or
E95179
down the frequency band
• play the next or the previous CD track.
27
VOICE CONTROL
E102756
28
E102051
WARNING
Do not operate the washer for more
than 10 seconds at a time, and never
A when the reservoir is empty.
E102032
C
E102033
29
E66644
1
E72899
1. Press the locking button.
2. Remove the wiper blade.
Note: Make sure that the wiper blade locks
into place.
3. Install in the reverse order.
30
A B C
E101829
Headlamp flasher
Pull the lever slightly towards the steering
wheel.
E70718
31
FRONT FOG LAMPS Note: Do not use the rear fog lamps when
it is raining or snowing and visibility is more
than 50 metres (164 feet).
HEADLAMP LEVELLING
E70721
. .
WARNING .2 1 0
.3
Only use the front fog lamps when 4
visibility is considerably restricted by
fog, snow or rain.
E138017
1 - - 0
1-2 - - 0
1-2 3 - 2
1-2 3 Max 2.5
1 - Max 4
32
Reading lamps
E102016
INTERIOR LAMPS
Courtesy lamp E112208
REMOVING A HEADLAMP
E112207
1. Open the bonnet. See Opening and
A Off Closing the Bonnet (page 93).
B Door contact
C On
33
WARNINGS
Let the bulb cool down before
removing it.
2
CAUTIONS
Do not touch the glass of the bulb.
Headlamp
E102589
Direction indicator
2. Remove the screws.
1. Remove the headlamp. See
Removing a Headlamp (page 33).
3
4
E102590
2
3. Disconnect the electrical connector.
4. Remove the headlamp.
Note: When fitting the headlamp, make
sure that you fully engage the headlamp in E102593
34
Side lamp
1. Remove the headlamp. See
Removing a Headlamp (page 33).
2
E102598
E102597
35
E112775
E137661
4
E112778
36
B E137665
A Reverse
E137663 7. Remove the bulb holder.
8. Remove the bulb.
A Tail and Brake
B Indicator Rear fog lamps
5. Remove the bulb. Note: The rear fog lamps are not
serviceable items, please consult your
dealer if these fail.
E113384 2
6. Remove the interior trim.
3 1
E72789
37
E99452
Reading lamps
E72784
2
1. Carefully prise out the lamp.
2. Remove the bulb.
3
1
E99453
38
39
POWER WINDOWS
WARNING
Do not operate the electric windows
unless they are free from obstruction.
40
E71281
41
E72184
42
GAUGES
A B C
E D
E102660
A Tachometer
B Information display
C Speedometer
D Fuel gauge
E Tripmeter reset button
• Cruise control
Fuel gauge
• Doors open
The arrow adjacent to the fuel pump • Engine
symbol indicates on which side of the
vehicle the fuel filler cap is located. • Frost
• Ignition
WARNING LAMPS AND • Low fuel level
INDICATORS • Oil pressure
• Power steering
The following warning lamps and • Stability control (ESP)
indicators illuminate when the ignition is
switched on: If a warning or indicator lamp does not
illuminate when the ignition is switched
• ABS on, it indicates a malfunction. Have the
• Airbag system checked by a properly trained
• Brake system technician.
• Coolant temperature
43
44
45
46
47
Device list
The icon changes to show the current
function in use.
CD
E103626
Menu structure
Type 1
Folder / Tracks
FM Stations
FM AST Stations
AM Stations
AM AST Stations
LINE IN
E104381
48
CD MODE NORMAL
REPEAT
SHUFFLE
SCAN
MESSAGES
E104129
49
50
CD Folder / Tracks
Radio FM Stations
FM AST Stations
AM Stations
AM AST Stations
AUX iPOD Playlists
Artists
Albums
Songs
Genres
USB
BT Audio
Line In
Phone Dial Number
Active Call
Redial
Phone book
Call Lists Missed Calls
Incoming Calls
Outgoing Calls
Select Phone
Bluetooth On
Reject all Calls
Menu Audio Adaptive Vol.
Sound
DSP Occupancy
DSP Equaliser
News
Alternat Freq.
RDS Regional
Vehicle Powerf Mirror
Lane change in.
Ambient light
Chimes
Clock Set time
Set date
24H Mode
Display Measure unit
Language
Dimming
Messages
E104130
51
Trip
Registers the mileage of
individual journeys.
Odometer
Registers the total mileage of
the vehicle.
Distance to empty
Indicates the approximate
distance the vehicle will travel PERSONALISED SETTINGS
on the fuel remaining in the tank.
Changes in driving pattern may cause the Measure units
value to vary.
To toggle between metric and imperial
Average fuel consumption units, scroll to this display and press the
OK button.
Indicates the average fuel
consumption since the function Toggling the measure units using this
was last reset. display will affect the following displays:
• Distance to empty
• Average fuel consumption
• Instantaneous fuel consumption
• Average speed
52
INFORMATION MESSAGES
Airbag
Message Warning lamp Action
Doors open
Message Warning lamp Action
53
Engine
Message Warning lamp Action
Engine immobiliser
Message Warning lamp Action
Lighting
Message Warning lamp Action
54
Maintenance
Message Warning lamp Action
Steering
Message Warning lamp Action
55
56
57
Heating
Heating performance depends on the
temperature of the engine coolant.
Air conditioning
A B
Note: The air conditioning operates only E112167
when the temperature is above 4°C (39°F).
Note: If you use the air conditioning, the A Close
fuel consumption of your vehicle will be B Open
higher.
Air is directed through the evaporator Side air vent
where it is cooled. Humidity is extracted
from the air to help keep the windows free
of mist. The resulting condensation is
directed to the outside of the vehicle and
it is therefore normal if you see a small
pool of water under your vehicle.
58
MANUAL CLIMATE CONTROL Note: If you switch the blower off, the
windscreen may mist up.
Air distribution control
Recirculated air
A
E B
E73059
System settings
Note: Set all controls to the positions
shown.
Measure units
D C Note: The outside air temperature is only
E102387 displayed in degrees Celsius and cannot be
set to degrees Fahrenheit.
A Footwell
Heating the interior quickly
B Footwell and windscreen
C Windscreen
D Face level
E Face level and footwell
Blower
E102393
Ventilation
E102390
A Off E102394
59
Set the air distribution control, blower and Defrosting and demisting the
air vents to suit your requirements. windscreen
E102396 E102398
60
Note: At low outside temperatures, when The blower setting is indicated in the
the system is in auto mode, the air stream display.
will be directed to the windscreen and the To return to auto mode, press the AUTO
side windows as long as the engine is cold. button.
Units of measure Air distribution
Note: The outside air temperature is only To adjust air distribution, press the desired
displayed in degrees Celsius and cannot be button. Any combination of settings can
set to degrees Fahrenheit. be selected simultaneously.
Setting the temperature
A B C
E70308
E102706
A Footwell
B Face level
C Windscreen
61
When you select windscreen defrosting Press the recirculated air button to toggle
and demisting, A, B and C switch off between outside air and recirculated air.
automatically and the air conditioning Note: When the system is in auto mode and
switches on. Outside air will flow into the the interior and exterior temperatures are
vehicle. You cannot select recirculated air. quite hot, the system selects recirculated
Windscreen defrosting and air automatically to maximise cooling of the
demisting interior. Once the selected temperature is
reached, the system will reselect outside air
automatically.
E91392 Switching off the automatic
climate control
Press the windscreen defrosting and
demisting button. Outside air will flow into
the vehicle. Air conditioning is
automatically selected. As long as the air E91394
E72507
Recirculated air
62
SITTING IN THE CORRECT • bend your legs slightly so that you can
press the pedals fully.
POSITION
• position the shoulder strap of the seat
belt over the centre of your shoulder
and position the lap strap tightly across
your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
Adjusting the head restraint
WARNINGS
E68595 Raise the rear head restraint when
the rear seat is occupied by a
WARNINGS passenger.
Do not adjust the seats when the When using a forward facing child
vehicle is moving. restraint on a rear seat, always
Only when you use the seat belt remove the head restraint from that
properly, can it hold you in a position seat.
that allows the airbag to achieve its
optimum effect.
• keep sufficient distance between Adjust the head restraint so that the top
yourself and the steering wheel. We of it is level with the top of your head.
recommend a minimum of 250
millimetres (10 inches) between your Removing the head restraint
breastbone and the airbag cover.
Press the locking buttons and remove the
• hold the steering wheel with your arms head restraint.
slightly bent.
63
E70728
E70731
REAR SEATS
Folding the seatbacks down
WARNING
When folding the seatbacks down,
take care not to get your fingers
caught between the seatback and
seat frame.
64
CAUTIONS
Do not attempt to fold the rear seat
cushion forwards.
Lower the head restraints. See Head
Restraints (page 63).
1
1
E102532
65
SUN VISORS
E103382
66
USB PORT
E104007 E138132
E74686
E136481
E138131
67
Note: Do not touch the accelerator pedal. The speed at which the engine idles
immediately after starting will vary
Note: Releasing the brake pedal during depending on the engine temperature.
engine start may stop the engine cranking
and return to ignition on. The idle speed is automatically increased
when the engine is cold this is to heat the
1. Move the transmission selector lever catalytic converter. This keeps the vehicle
to position P or N. emissions to an absolute minimum.
68
69
CAUTIONS CAUTION
Do not add kerosene, paraffin or If you use a high pressure spray to
petrol to diesel. This could cause wash your vehicle, only spray the fuel
damage to the fuel system. filler flap briefly from a distance not
less than 20 centimetres (8 inches).
70
71
E99077
72
Selector lever positions Note: The battery saver will deactivate the
warning chime after a period of time.
Vehicles with 6-speed automatic
transmission In this position, power is not transmitted
to the drive wheels and the transmission
is locked. You can start the engine with the
selector lever in this position.
Reverse
WARNING
Select reverse only when your vehicle
is stationary and the engine is at idle
speed.
Neutral
In this position, power is not transmitted
E127181 to the drive wheels but the transmission is
not locked. You can start the engine with
P Park the selector lever in this position.
R Reverse Drive
N Neutral Select drive to shift automatically through
D Drive the forward gears.
L Low Kickdown
Press the button on the selector lever to Press the accelerator pedal fully with the
select reverse and park. selector lever in the drive position to select
the next lowest gear for optimum
The selector lever position will be shown performance. Release the accelerator
in the information display. pedal when you no longer require
Park kickdown.
73
E128654
Low
Note: The transmission will downshift to
the appropriate gear for the current road
speed.
Select low when descending steep
gradients or driving in slow moving traffic.
74
PARKING BRAKE
WARNING
Vehicles with an automatic
transmission should always be left
with the selector lever in position P
(Park).
75
B
A
A B A
E72903
A Without ESP
B With ESP
76
77
PRINCIPLE OF OPERATION Note: The parking aid may emit false tones
if it detects a signal using the same
frequency as the sensors or if the vehicle is
WARNING
fully laden.
The parking aid does not relieve you
Note: The outer sensors may detect the
of your responsibility to drive with
side walls of a garage. If the distance
due care and attention.
between the outer sensor and the side wall
remains constant for three seconds, the
CAUTIONS tone will switch off. As you continue, the
Vehicles fitted with a trailer tow inner sensors will detect rearward objects.
module not approved by us may not
correctly detect obstacles. PARKING AID - VEHICLES
The sensors may not detect objects WITH: REAR PARKING AID
in heavy rain or other conditions that
cause disruptive reflections.
WARNING
The sensors may not detect objects
The parking aid does not relieve you
with surfaces that absorb ultrasonic
of your responsibility to drive with
waves.
due care and attention.
The parking aid does not detect
obstacles moving away from the
vehicle. They will only be detected
shortly after they start to move towards
the vehicle again.
Take particular care when reversing
with a tow ball arm or rear fitted
accessories e.g. a bicycle carrier, as
the rear parking aid will only indicate the
E77927
distance from the bumper to the obstacle.
If you use a high pressure spray to The parking aid is automatically activated
wash your vehicle, only spray the when you select reverse gear with the
sensors briefly from a distance not ignition switched on.
less than 20 centimetres (8 inches). You will hear an intermittent tone at a
distance of approximately 150 centimetres
Note: On vehicles fitted with a tow ball (59 inches) between the obstacle and rear
arm, the parking aid is deactivated bumper and approximately 50 centimetres
automatically when any trailer lamps (or (20 inches) to the side. Decreasing the
lighting boards) are connected to the 13-pin distance accelerates the intermittent tone.
socket via a trailer tow module we have A continuous tone will start at a distance
approved. of less than 30 centimetres (11 inches) to
the rear bumper.
Note: Keep the sensors free from dirt, ice
and snow. Do not clean with sharp objects. Note: If a high pitch tone is heard for three
seconds, this indicates a malfunction. The
system will be disabled. Have the system
checked by a properly trained technician.
78
WARNING
The system does not relieve you of
your responsibility to drive with due
care and attention.
79
E102681
B
E102682
A Accelerate
B Decelerate The cruise control indicator will illuminate
and the system will attempt to resume the
speed that you previously set.
Cancelling the set speed
Switching cruise control off
E102682
80
CAUTIONS
Do not allow items to contact the rear
windows.
Do not use any abrasive materials to
clean the interior of the rear windows.
Do not install stickers or labels to the
interior of the rear windows.
81
82
E102206
WARNING TRIANGLE
Space is provided in the luggage
compartment.
83
E78332
CAUTION
Fit a replacement fuse with the same
Passenger compartment fuse box rating as the one you have removed.
- RHD
This fuse box is located behind the glove Note: You can identify a blown fuse by a
box. Open the glove box and empty the break in the filament.
contents. Press the sides inwards and Note: All fuses, except high current fuses,
swivel the glove box downwards. are a push fit.
84
E130152
Ampere
Fuse Circuits protected
rating
1 40 ABS module
2 60 Cooling system fan high speed
3 40 Cooling system fan low speed
4 30 Heater blower
5 60 Passenger compartment fuse box supply (battery)
6 30 Body control module (BCM)
7 60 Ignition relay
85
Ampere
Fuse Circuits protected
rating
86
Ampere
Fuse Circuits protected
rating
87
E113003
88
4 - Not used
5 - Not used
Passive anti theft system, electric power assisted steering
6 10
(EPAS), instrument cluster, BCM
7 10 Gear shift
8 - Not used
9 10 Stop lamp switch
10 20 BCM (windscreen wiper)
Multi functional display, clock, internal scanner, heating
11 7.5
ventilating, air conditioning (HVAC) panel
12 15 Audio system
13 20 Cigar lighter
14 - Not used
15 15 Data link connector
16 - Not used
17 15 Ignition switch
18 7.5 Instrument Cluster
19 7.5 Fog lamp relay
20 7.5 Blower control, A/C clutch
21 - Not used
22 15 Wiper switch, washer pump
23 - Not used
24 15 Body control module and rear wiper
25 30 Power windows (rear)
26 30 Power windows (front)
89
90
CAUTIONS
Do not tow your vehicle backwards.
91
CAUTION
When carrying out maintenance
checks, make sure that filler caps are
fitted securely.
Daily checks
• Exterior lamps.
• Interior lamps.
• Warning lamps and indicators.
92
OPENING AND CLOSING THE Raise the bonnet slightly and move the
catch towards the left-hand side of the
BONNET vehicle.
Opening the bonnet
E87786
E102884
93
A B C D E
H G F
E137668
94
A B C D E
H G F
E137751
95
Topping up
E137721
WARNINGS
A MIN Only top up when the engine is cold.
If the engine is hot, wait 10 minutes
B MAX
for the engine to cool down.
Do not remove the filler cap when
the engine is running.
96
WARNING WARNINGS
Do not top up further than the MAX Do not remove the filler cap when
mark. the engine is hot. Wait for the engine
to cool down.
Note: Soak up any spillage with an
absorbent cloth immediately. CAUTIONS
In an emergency, you can add just
Top up with fluid that meets the Ford
water to the cooling system to reach
specification. See Technical
a vehicle service station. Have the
Specifications (page 98).
system checked by a properly trained
Replace the filler cap. Turn it until you feel technician as soon as possible.
a strong resistance.
Prolonged use of incorrect dilution of
the coolant can cause engine damage
ENGINE COOLANT CHECK from corrosion, overheating or
freezing.
Checking the coolant level
Unscrew the cap slowly. Any pressure will
WARNING escape slowly as you unscrew the cap.
Do not allow the fluid to touch your
CAUTION
skin or eyes. If this happens, rinse the
affected areas immediately with Do not top up further than the MAX
plenty of water and contact your doctor. mark.
97
TECHNICAL SPECIFICATIONS
Vehicle fluids
Item Recommended fluid Specification
Ford or Motorcraft
Engine oil Formula E SAE 5W-30 WSS-M2C913-B
*
Engine Oil
Motorcraft SuperPlus Anti-
Coolant WSS-M97B44-D
freeze
Ford or Motorcraft Super
Brake fluid WSS-M6C57-A2
DOT 4 Brake Fluid
Ford or Motorcraft Transmis-
Manual transmission fluid WSD-M2C200-C
sion fluid
Washer fluid Ford approved washer fluid WSD-M8B16-AA
*
You can use an alternative SAE 5W-30 engine oil, providing it meets the specification
defined by WSS-M2C913-B.
Topping up the oil: If you are unable to find an oil that meets the specification defined
by WSS-M2C913-B, you must use SAE 5W-30.
98
Capacities
Engine specifications
Engine type 1.5L Duratec-16V Ti-VCT 1.5L Duratorq-TDCi (DV5)
(Sigma) Diesel
99
100
101
102
WARNING
Do not use fuel lines, engine rocker
covers or the intake manifold as
grounding points.
A
CAUTIONS
Connect batteries with only the same
nominal voltage.
Always use booster cables with
insulated clamps and adequate size C D
cable.
Do not disconnect the battery from
the vehicle’s electrical system.
E102925
103
CAUTIONS CAUTION
Do not connect to the negative (–) Do not connect to the negative (–)
terminal of the flat battery. terminal of the flat battery.
Make sure that the cables are clear of
any moving parts and fuel delivery BATTERY WARNING SYMBOLS
system parts.
Battery lables
To start the engine
No smoking, no naked flames,
1. Run the engine of vehicle B at no sparks.
moderately high speed. E135613
Explosive gas.
BATTERY CONNECTION
POINTS E135618
E102923
104
105
Your vehicle jack, wheel brace, screw-in Jacking and lifting points
towing eye and wheel trim remover are
located in the spare wheel well. CAUTION
Use only the specified jacking points.
If you use other positions, you may
damage the body, steering,
suspension, engine, braking system or the
fuel lines.
106
E137666
107
A WARNING
When returning the wheel brace
extension to its original position, take
care not to get your fingers caught.
E93184
Indentations in the sills A show the Note: Make sure that the wheel brace is
location of the jacking points. fully extended.
E122546
Type two
CAUTION
The screw-in towing eye has a
E93020
left-hand thread. Turn it
anti-clockwise to install it. Make sure
Vehicles with side skirts
that the towing eye is fully tightened.
E95345
E122502
108
109
CAUTION
Do not install alloy wheels using
wheel nuts designed for use with steel
wheels.
E137998
E137833
110
TYRE CARE If winter tyres are used, make sure that the
tyre pressures are correct. See Technical
Specifications (page 112).
E70415
111
TECHNICAL SPECIFICATIONS
Wheel nut torque
Wheel type Nm (Ib-ft)
All 195/60 R 15 2.1 (30) 2.1 (30) 2.5 (36) 2.9 (42)
All 195/60 R 15 2.1 (30) 2.1 (30) 2.5 (36) 2.9 (42)
112
VEHICLE IDENTIFICATION
NUMBER
E137650
113
TECHNICAL SPECIFICATIONS
Vehicle dimensions
D
A
E
E138240
B
114
115
IMPORTANT AUDIO
INFORMATION
WARNINGS
Due to technical incompatibility, E66257
E66256
116
A B C D E
O F
L
G
K
J I H
E103293
117
Type 2
1 2 3 4
E104157 A
118
A B C D E
T F
S
G
Q
H
O N M L K J I
E103294
119
120
SECURITY CODE
Each unit incorporates a unique code that
is linked to the vehicle identification
number (VIN). The system will
automatically check that the audio unit
and vehicle match before allowing
operation.
If a security code message appears, please
see your dealer.
121
Scan tuning
Press the RADIO button to select from the
wavebands available. Scan allows you to listen to a few seconds
of each station detected.
122
123
124
125
126
Type 2
Press function button 1.
127
When an MP3 CD is playing, options You can play MP3 files recorded on
include REPEAT for the track, or to repeat CD-ROMs, CD-Rs, and CD-RWs. The disc
all the tracks in the folder. Repeat presses must be in the ISO 9660 level 1 or level 2
of function button 1 will toggle these format, or Joliet or Romeo in the expansion
options. format. You can also use a disc recorded
in Multi Session.
COMPACT DISC TRACK ISO 9660 format
SCANNING
This is the most common international
The SCAN function allows you to preview standard for the logical format of files and
each track for approximately 5 seconds. folders on a CD-ROM.
There are several specification levels. In
Type 1 Level 1, file names must be in the 8.3
format (no more than 8 characters in the
Various scan modes are possible, name, no more than 3 characters in the
according to the type of CD currently extension “.MP3”) and in capital letters.
playing.
Folder names can be no longer than 8
1. Press the MENU button and select CD characters. There can be no more than 8
MODE. folder levels (trees). Level 2 specifications
2. Select SCAN, which then enables the allow file names up to 31 characters long.
function to be selected on or off.
Each folder can have up to 8 trees.
Note: When an MP3 CD is playing, options
include SCAN for the CD, or just the tracks For Joliet or Romeo in the expansion
in the folder. format, please consider these restrictions
when configuring your CD writing software.
3. Press the OK button to stop the scan
mode. Multi session
Type 2 This is a recording method that enables
adding of data using the Track-At-Once
1. Press function button 3. method.
Note: When an MP3 CD is playing, options Conventional CDs begin at a CD control
include SCAN for the CD, or just the tracks area called the Lead-in and end at an area
in the folder. Repeat presses of function called Lead-out. A Multi Session CD is a
button 3 will toggle these options. CD having multiple sessions, with each
2. Press function button 3 again to stop segment from Lead-in to Lead-out
the scan mode. regarded as a single session.
• CD-Extra: The format that records
MP3 FILE PLAYBACK audio (audio CD data) as tracks on
session 1, and records data as tracks
MP3 (MPEG 1 Audio Layer-3) is a standard on session 2.
technology and format for compressing • Mixed CD: In this format, data is
audio data. This allows a more efficient recorded as track 1, and audio (audio
use of the media. CD data) is recorded as track 2.
128
129
130
131
AUDIO TROUBLESHOOTING
132
133
Select the phone from the active phone 1. The Bluetooth feature must be
menu. activated on the phone and on the
audio unit. Make sure the Bluetooth
Turning the ignition and radio back on
menu option in the audio unit is set to
again, the last active phone is picked up by
ON. For information on phone settings,
the system.
refer to your phone user guide.
Note: In some cases the Bluetooth 2. In the Bluetooth menu on your phone,
connection must also be confirmed on the search for Ford Audio and select it.
phone.
3. Enter the code number shown on the
Bond another Bluetooth phone vehicle display using the phone keypad.
If no code number is shown on the
Bond a new Bluetooth phone as described display, enter the Bluetooth PIN
in the requirements for a Bluetooth number 0000 using the phone keypad.
connection. Now enter the Bluetooth PIN number
Phones stored in the system are accessible shown on the vehicle display.
by using the phone list on the audio unit. 4. If your mobile phone asks you to
Note: A maximum of six devices may be authorize the automatic connection,
bonded. If six Bluetooth devices have select YES.
already been bonded, one of these has to Note: A phone call will be disconnected if
be debonded in order to bond a new device. the audio unit is switched off. If the ignition
key is turned to the off position the phone
call will remain in progress.
BLUETOOTH SETUP
Before you can use your telephone with TELEPHONE CONTROLS
your vehicle it must be bonded to the
vehicle telephone system. Remote control
Handling of phones Voice and mode button
Up to six Bluetooth devices can be bonded
to the vehicle system.
Note: If there is an ongoing call when the
phone in use is selected as the new active
phone, the call is transferred to the vehicle
audio system.
Note: Even if connected to the car system, E102756
your phone can still be used in the usual
way. Incoming calls can be accepted by pressing
the MODE button once. Press the button
Requirements for Bluetooth again to end the call.
connection
The following are required before a
Bluetooth phone connection can be made.
134
135
136
137
"CD PLAYER"
"HELP"
"PLAY"
*
"TRACK"
"SHUFFLE ALL"
**
"SHUFFLE FOLDER"
"SHUFFLE OFF"
**
"REPEAT FOLDER"
"REPEAT TRACK"
"REPEAT OFF"
138
Shuffle all
To set random playback.
Overview
Radio
The overview below shows the available
The radio voice commands support the voice commands. The following lists will
functionality of the radio and allow you to give further information about the
tune radio stations by voice control. complete command menu.
"RADIO"
"HELP"
"AM"
"FM"
*
"TUNE NAME"
"DELETE NAME"
"DELETE DIRECTORY"
"PLAY DIRECTORY"
139
"RADIO"
"STORE NAME"
"PLAY"
Tune frequency
This function allows you to tune your radio
by voice commands.
1 "RADIO" "RADIO"
2 "AM" "AM FREQUENCY PLEASE"
"FM" "FM FREQUENCY PLEASE"
3 "<frequency>"
* "TUNE <frequency>"
* The frequency may be entered in a variety of ways. Refer below for representative
examples.
1 "RADIO" "RADIO"
2 "STORE NAME" "STORE NAME"
"NAME PLEASE"
3 "<name>" "REPEAT NAME PLEASE"
4 "<name>" "STORING NAME"
140
"<name> STORED"
Tune name
This function allows you to call up a stored
radio station.
1 "RADIO" "RADIO"
2 "TUNE NAME"
* "NAME PLEASE"
Delete name
This function allows you to delete a stored
radio station.
1 "RADIO" "RADIO"
2 "DELETE NAME" "NAME PLEASE"
3 "<name>" "DELETE <name>"
"CONFIRM YES OR NO"
4 "YES" "DELETED"
"NO" "COMMAND CANCELLED"
Play directory
This function allows you to let the system
tell you all of the stored radio stations.
1 "RADIO" "RADIO"
2 "PLAY DIRECTORY" "PLAY <DIRECTORY>"
141
1 "RADIO" "RADIO"
2 "DELETE DIRECTORY" "DELETE DIRECTORY"
"CONFIRM YES OR NO"
3 "YES" "RADIO DIRECTORY DELETED"
"NO" "COMMAND CANCELLED"
Play
This function switches the audio source to
the radio mode.
1 "RADIO" "RADIO"
2 "PLAY"
Auxiliary input
This function allows you to switch the
audio source to the attached auxiliary input
device.
Overview
External devices - USB
The overview below shows the available
These voice commands support the voice commands. The following lists will
functionality of an external USB device give further information about the
which may be connected to the audio unit. complete command menu in selected
examples.
142
"HELP"
"PLAY"
*
"TRACK"
**
"PLAYLIST"
**
"FOLDER"
"SHUFFLE ALL"
"SHUFFLE FOLDER"
"SHUFFLE PLAYLIST"
"SHUFFLE OFF"
"REPEAT TRACK"
"REPEAT FOLDER"
"REPEAT OFF"
USB play
This function allows you to switch the
audio source to the attached USB device.
USB Track
You can choose a track on your USB device
directly.
143
* Additionally, numbers can be spoken as up to four single digits (for example "2", "4",
"5" for track 245)
Overview
External devices - iPod
The overview below shows the available
These voice commands support the voice commands. The following lists will
functionality of an iPod which may be give further information about the
connected to the audio unit. complete command menu in selected
examples.
"HELP"
"PLAY"
*
"TRACK"
**
"PLAYLIST"
"SHUFFLE ALL"
"SHUFFLE PLAYLIST"
"SHUFFLE OFF"
"REPEAT TRACK"
"REPEAT OFF"
iPod Track
You can choose a track off the all titles list
of your iPod directly.
144
iPod playlist
You can choose a playlist from your iPod
directly.
* Playlists activated by voice control must be assigned special filenames. See General
Information (page 153).
Overview
TELEPHONE COMMANDS The overview below shows the available
voice commands. The following lists will
Phone give further information about the
Your phone system allows you to create complete command menu in selected
an additional phonebook. The stored examples.
entries can be dialled by voice control.
Phone numbers stored by using voice
control are stored on the vehicle system
and not in your phone.
145
"PHONE"
"HELP"
*
"MOBILE NAME"
*
"DIAL NUMBER"
*
"DIAL NAME"
"DELETE NAME"
"DELETE DIRECTORY"
"PLAY DIRECTORY"
"STORE NAME"
*
"REDIAL"
"ACCEPT CALLS"
"REJECT CALLS"
Phone functions
Dial number
Phone numbers can be dialled after giving
the name tag voice command.
1 "PHONE" "PHONE"
2 "DIAL NUMBER"
* "NUMBER PLEASE"
146
1 "PHONE" "PHONE"
2 "DIAL NAME"
* "NAME PLEASE"
Redial
This function allows you to redial the last
dialled phone number.
1 "PHONE" "PHONE"
2 "REDIAL"
* "REDIAL"
"CONFIRM YES OR NO"
3 "YES" "DIALLING"
"NO" "COMMAND CANCELLED"
Mobile name
This function allows you to access phone
numbers stored with a name tag in your
mobile phone.
1 "PHONE" "PHONE"
2 "MOBILE NAME"
* "MOBILE NAME" "<phone
dependent dialogue>"
147
1 "NUMBER PLEASE"
2 "<numbers 1 to 9, zero, hash, star>"
Create a phonebook
Store name
New entries can be stored with the
"STORE NAME" command. This feature
can be used to dial a number by calling up
the name instead of the full phone number.
1 "PHONE" "PHONE"
2 "STORE NAME" "STORE NAME"
"NAME PLEASE"
3 "<name>" "REPEAT NAME PLEASE"
4 "<name>" "STORING NAME"
"<name> STORED"
"NUMBER PLEASE"
5 "<phone number>" "<phone number>"
6 "STORE" "STORING NUMBER"
"<phone number>"
"NUMBER STORED"
Delete name
Stored names can also be deleted from
the directory.
148
1 "PHONE" "PHONE"
2 "DELETE NAME" "NAME PLEASE"
3 "<name>" "DELETE <name>"
"CONFIRM YES OR NO"
4 "YES" "<name> DELETED"
"NO" "COMMAND CANCELLED"
Play directory
Use this function to let the system tell you
all stored entries.
1 "PHONE" "PHONE"
2 "PLAY DIRECTORY" "PLAY DIRECTORY"
Delete directory
This function allows you to delete all
entries in one go.
1 "PHONE" "PHONE"
2 "DELETE DIRECTORY" "DELETE DIRECTORY"
"CONFIRM YES OR NO"
3 "YES" "DIRECTORY DELETED"
"NO" "COMMAND CANCELLED"
Main settings
Reject calls
Calls can be set to be automatically
rejected using voice control.
149
1 "PHONE" "PHONE"
2 "REJECT CALLS" "REJECT CALLS"
"ACCEPT CALLS"
* "ACCEPT CALLS"
Overview
CLIMATE CONTROL The overview below shows the available
COMMANDS voice commands. The following lists will
give further information about the
Climate complete command menu in selected
examples.
The climate voice commands supports the
functionality of the fan speed, temperature
and mode settings. Not all functions are
available on all vehicles.
"CLIMATE"
"HELP"
*
"FAN"
*
"DEFROSTING/DEMISTING ON"
*
"DEFROSTING/DEMISTING OFF"
*
"TEMPERATURE"
*
"AUTO MODE"
* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN"
shortcut is not available.
Fan
This function allows you to adjust the fan
speed.
150
1 "CLIMATE" "CLIMATE"
2 "‘FAN"
*
"FAN SPEED PLEASE"
* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN"
shortcut is not available.
Defrosting/Demisting
1 "CLIMATE" "CLIMATE"
"DEFROSTING ON/DEMISTING
* "DEFROSTING ON/DEMISTING ON"
ON"
2
"DEFROSTING OFF/DEMISTING "DEFROSTING OFF/DEMISTING
OFF"
*
OFF"
Temperature
This function allows you to adjust the
temperature.
1 "CLIMATE" "CLIMATE"
2 "TEMPERATURE"
*
"TEMPERATURE PLEASE"
151
Auto mode
1 "CLIMATE" "CLIMATE"
2 "AUTO MODE"
*
"AUTO MODE"
152
153
154
155
156
Audio control
Press the seek up and down keys to skip
backwards and forwards through tracks.
Press and hold the seek keys to enable fast
rewind/fast forward through track content.
Use the function buttons to enable shuffle
and repeat with respect to playlists.
Press function button 3 to scan the whole
device or a playlist if it is in operation.
Press the INFO button or function button
4 to display the following:
• title
• artist
• album.
157
158
1 2 3 4
E85998
1 – 30 50 W 3, 4
30 – 54 50 W 1, 2, 3
68 – 87.5 50 W 1, 2, 3
142 – 176 50 W 1, 2, 3
380 – 512 50 W 1, 2, 3
806 – 940 10 W 1, 2, 3
1200 – 1400 10 W 1, 2, 3
1710 – 1885 10 W 1, 2, 3
1885 – 2025 10 W 1, 2, 3
159
161
162
E G
Electric exterior mirrors.................................41 Gauges...............................................................43
Electric folding mirrors.......................................42 Fuel gauge...............................................................43
Mirror tilting positions..........................................41 Gearbox
Electromagnetic compatibility................158 See: Transmission.................................................72
Ending compact disc playback...............130 General Driving Points..................................82
Engine Coolant Check..................................97 Vehicles with a diesel engine...........................82
Checking the coolant level................................97 General Information on Radio
Topping up..............................................................97 Frequencies...................................................22
Engine immobiliser........................................26
Principle of Operation........................................26
Engine Oil Check............................................96
H
Checking the oil level..........................................96 Handbrake
Topping up..............................................................96 See: Parking Brake................................................75
Engine Oil Dipstick - 1.5L Duratec-16V Hazard Warning Flashers............................33
Ti-VCT (81kW/110PS) - Sigma..............96 Headlamp Levelling.......................................32
Engine Oil Dipstick - 1.5L Duratorq-TDCi Recommended headlamp levelling control
(67kW/91PS)................................................96 positions..............................................................32
Exterior Mirrors.................................................41 Head Restraints..............................................63
Manual folding mirrors........................................41 Adjusting the head restraint............................63
Removing the head restraint...........................63
F Heated Windows............................................62
Heating
Fastening the seat belts..............................20 See: Climate Control...........................................58
Fast forward/reverse....................................127 Hill launch assist (HLA)
First Aid Kit.......................................................83 See: Using hill start assist..................................77
Floor Mats.........................................................67 Hill Start Assist................................................77
Fog Lamps - Front Principle of Operation.........................................77
See: Front Fog Lamps.........................................32 Hints on Driving With Anti-Lock
Fog Lamps - Rear Brakes..............................................................75
See: Rear Fog Lamps..........................................32 HLA
Front Fog Lamps............................................32 See: Hill Start Assist.............................................77
Fuel and Refuelling........................................70 See: Using hill start assist..................................77
Fuel filler flap...................................................70 Hood Lock
See: Opening and Closing the Bonnet.........93
163
164
165
166
W
Warning Lamps and Indicators.................43
ABS warning lamp...............................................44
Airbag warning lamp..........................................44
Brake system lamp..............................................44
Coolant temperature warning lamp.............44
Cruise control indicator......................................44
Direction indicator...............................................44
Doors open warning lamp................................44
Engine warning lamps........................................45
Front fog lamp indicator....................................45
Frost warning lamp.............................................45
Glow plug indicator.............................................45
Headlamp indicator............................................45
Hill start assist indicator....................................45
Ignition warning lamp........................................46
Low fuel level warning lamp............................46
Main beam indicator...........................................46
Message indicator................................................46
Oil pressure warning lamp................................45
Power steering warning lamp.........................46
Rear fog lamp indicator.....................................46
Seat belt reminder...............................................46
Stability control (ESP) indicator....................46
Water-in-fuel indicator......................................46
Warning Triangle............................................83
Washer Fluid Check.......................................97
Washers
See: Wipers and Washers.................................29
Washing
See: Cleaning the Exterior................................101
Waveband button.........................................122
Wheel Nuts
See: Changing a Road Wheel........................105
167
11
FIESTA
PERIODICAL MAINTENANCE SERVICE
Scheduled Maintenance
I Inspect : Inspect & clean, repair, adjust or replace & Top-up if necessary C Clean
A Adjust : Examination resulting in adjustment or replacement T Tighten & Torque
R Replace L Lubricate
12
FIESTA
PERIODICAL MAINTENANCE SERVICE
Scheduled Maintenance
I Inspect : Inspect & clean, repair, adjust or replace & Top-up if necessary C Clean
A Adjust : Examination resulting in adjustment or replacement T Tighten & Torque
R Replace L Lubricate
13
1
2
3
India Map 5
A & N Islands 6
Arunachal Pradesh 8
Assam 8
Bihar 9
Chhattisgarh 9
Delhi 9,10
Goa 10,11
Gujarat 11-14
Haryana 14,15
15,16
Himachal Pradesh
Jharkhand 16
Karnataka 16-19
Kerala 19-21
Maharashtra 22-26
Manipur 26
Meghalaya 26
Mizoram 26
Nagaland 26
Nepal 26
Odisha 27
Pondicherry 27
Punjab 27-29
Rajasthan 29-30
Sikkim 30,31
Tamilnadu 31-33
Tripura 33
Telangana 33
Union Territory 34
Uttarakhand 36, 37
West Bengal 37
Alphabetical Index 38
4
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
A & N Islands
Andhra Pradesh
1
Body shop only
6
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
1
Body shop only
7
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Arunachal Pradesh
Assam
8
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Bihar
Chhattisgarh
Delhi
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Goa
Goa Caculo Ford 98232-39871 Plot No. 3A, Trivim 0832-2257080 quicklane@caculo-
Industrial Estate, ford.net
Karaswada, Goa-
403526.
1
Body shop only 10
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Verna Salcete Caculo Ford 98232-88702 Plot No. L 97 / 99, 98232-88702 managerservice@
Verna Industrial caculoford.net
Estate, Verna Margao
Highway Verna
Salcete -403722
Gujarat
1
11
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Bavla Cargo Ford 98256-00885 Cargo Ford, Nr. IBP 97129-32082 service.bavla@
Petrol Pump, Nr. cargoford.com
Swaminaryan Temple
Gate.
12
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Morbi Jai Ganesh 96010-12345 Bhakti Nagar Circle, 2822- 223366 servicemorbi@
Ford Sanala By Pass, jaiganeshford.com
Morbi, Gujarat.
13
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Vapi King Ford 90990-41391 Plot No.199, Nr. FCG 0260-6549888 kingford.vapiserv-
Foundry, Phase-II, ice@yahoo.com
GIDC Vapi, Guja-
rat-396196.
Haryana
1
Body shop only 14
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Rewari Karuna Ford 92150-59254 Plot no. 42, Indus- 01274-250150 servicemanager
trial Area, Delhi road, @karunaford.com
Rewari, Hary- /01274-252150
ana-123401.
Himachal Pradesh
1
Body shop only
15
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Solan Saluja Ford 93188-08389 Khasra nos. 910, 911 01792-247458 servicesolan@
& 2387/2503/912, salujaford.in
Mauza Vakna, Tehsil
Kandaghat, Solan.
Jharkhand
Karnataka
1
Body shop only
16
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
1
17
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
1
Body shop only
18
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Kerala
Calicut Muthoot Ford 96567-00903 West Hill P.O, Kannur 0495-3054444 service@muthoot-
road, calicut, Kerala - ford.com
673005.
Kalamassery Kairali Ford 98951-09333 Survey No. 244, Plot 0484 - sm.kalamassery@
No. 5 & 6, Major 2544048 kairaliford.com,
Industrial Estate bodyshopkal@
South Kalamassery, kairaliford.com
Ernakulam-683109
1
Body shop only 19
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
1
Body shop only
20
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Madhya Pradesh
1
Body shop only 21
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Ratlam Galaxy Ford 92291-66589 No. 6/1, District & 82369-75830 galaxyratlam@
Tehsil - Ratlam, Gram hotmail.com
Kharakedi - 457001.
Maharashtra
1
Body shop only
22
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number
Kolhapur Planet Ford 99221-34100 C.S. No. 292/1/1 & 0231- 0231-2687616/ plan-
294/1, NH-4, Road, 2687777, etfordko@bsnl.in
AT & Post Unchgaon, (Works)
Kolhapur-416005. 2687701 / 02
/ 03
Latur Shriram ford 94237-74704 Plot No. E-55, MIDC, 02382-222217 service@shriram-
Near Navjeevan ford.com
Tyres, Kalamb road,
Latur, Maharastra-
413531.
1
23
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Mumbai AVK Ford 99301-40384 Star Metal & Tube 022-61188555 service.c@avkford.
Corporation, Saki- com
Vihar Road, Next
to L&T gate No 2,
Powai, Mum-
bai-400072.
1
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24
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States
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Navi Mumbai Bhavna Ford 99301-58000 Plot No. D-58, TTC 022-66835100 bhavnafordser
Industrial Estate, vice@gmail.com
Between Igloo &
Amul Milk Dairy,
Turbhe M.I.D.C, Navi
Mumbai-400705.
1
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Manipur
Meghalaya
Mizoram
Nagaland
Nepal
1
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26
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Odisha
Pondicherry
Punjab
1
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1
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Rajasthan
1
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29
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Sikkim
1
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30
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address
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Tamilnadu
1
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31
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1
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32
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Tripura
Telangana
1
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33
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Union Territory
Chandigarh Bhagat Ford 98760-20945 No. 53, ndustrial Area 0172-3075506 fordserchd@bhagat-
Phase II, Chandi- group.com
garh-160002.
Chandigarh Saluja Ford 09216900117 Plot No. 182, Indus- 0172-4345182 ishwarjot@saluja-
trial Area Phase II, / 4346182 ford.in
Chandigarh-160002.
Uttar Pradesh
34
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35
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Uttarakhand
1
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36
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West Bengal
1
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37
Dealer Directory
INDEX
Agartala ........................ 33 Gwalior ......................... 21 Panchkula ..................... 15
Agra .............................. 34 Haldwani ....................... 36 Panipat ......................... 15
Ahmedabad .................. 11 Hanumangarh ............... 29 Panvel........................... 25
Ahmednagar ................. 22 Hisar ............................. 15 Pathankot ..................... 28
Aizawl ........................... 26 Hoshangabad ............... 21 Patiala........................... 28
Ajmer ............................ 29 Hosur ............................ 32 Patna............................... 9
Allahabad...................... 34 Howrah ......................... 37 Pokhara ........................ 26
Alwar............................. 29 Hubli ............................. 18 Pondicherry .................. 27
Ambala.......................... 12 Hyderabad....................... 6 Port Blair.......................... 6
Amritsar ........................ 27 Imphal ........................... 26 Pune ............................. 25
Anantapur........................ 6 Indore ........................... 22 Raibareilly ..................... 36
Anantnag ...................... 16 Jabalpur ........................ 22 Raipur.............................. 9
Angamaly...................... 19 Jaipur ............................ 30 Rajamundry..................... 7
Angul ............................ 27 Jalandhar ...................... 28 Rajkot ........................... 13
Aurangabad .................. 22 Jamnagar...................... 12 Ranchi .......................... 16
Bangalore ..................... 16 Jamshedpur .................. 16 Ratlam .......................... 22
Banswara...................... 29 Jhansi ........................... 35 Rewari .......................... 15
Bardoli .......................... 12 Jhunjhunu ..................... 30 Rohtak .......................... 15
Bareilly .......................... 34 Jodhpur......................... 30 Rourkela ....................... 27
Baroda .......................... 12 Jorhat.............................. 8 Sagar ............................ 22
Bavla............................. 12 Junagarh....................... 13 Salem ........................... 32
Belgaum ....................... 18 Kakkanad...................... 20 Sanand ......................... 13
Bellary........................... 18 Kanjirapally ................... 20 Sangrur ......................... 29
Berhampore .................. 37 Kannur .......................... 20 Shilong.......................... 26
Bhatinda ....................... 28 Kanpur .......................... 35 Shimoga ....................... 19
Bhilai................................ 9 Karimnagar ................... 33 Sikar ............................. 30
Bhilwara ........................ 29 Karunagapally............... 20 Silchar............................. 8
Bhiwadi ......................... 29 Kathmandu ................... 26 Siliguri ........................... 37
Bhopal .......................... 21 Kharagpur ..................... 37 Silvassa ........................ 13
Bhubaneshwar.............. 27 Kolhapur ....................... 23 Sirsa ............................. 15
Bidar ............................. 18 Kolkata.......................... 37 Solan ............................ 16
Bikaner ........................ 29 Kollam........................... 20 Solapur ......................... 26
Bilaspur........................... 9 Kota .............................. 30 Sriganaganagar ............ 30
Birat Nagar ................... 26 Kottayam ...................... 20 Srinagar ........................ 16
Calicut........................... 19 Kurukshetra .................. 15 Surat ............................. 14
Chandigarh .................. 34 Latur ............................. 23 Thane ........................... 26
Chandrapur................... 23 Lucknow ....................... 35 Thanjavur...................... 33
Chennai ........................ 31 Ludhiana ....................... 28 Thrissur......................... 21
Cheranellore ................. 19 Madurai......................... 32 Tinsukia........................... 8
Chhindwara .................. 21 Mahoba......................... 35 Tirunelveli ..................... 33
Chittorgarh .................... 29 Malappuram.................. 20 Tirupati............................. 7
Cochin .......................... 19 Mandi ............................ 15 Tirupur .......................... 33
Coimbatore ................... 32 Mangalore..................... 18 Tiruvannamalai ............. 33
Cuttack ......................... 27 Meerut .......................... 36 Trichy ............................ 33
Davangere .................... 18 Moga............................. 28 Trivandrum ................... 21
Dehradun ...................... 36 Mohali ........................... 28 Udaipur ......................... 30
Delhi.............................. 10 Mumbai ......................... 24 Vapi............................... 14
Dhanbad ....................... 16 Muvattupuzha ............... 20 Varanasi........................ 36
Dhule ............................ 23 Muzzafarpur.................... 9 Vellore........................... 33
Dimapur ........................ 26 Mysore .......................... 18 Vijayawada...................... 7
Durgapur....................... 37 Nagercoil ...................... 32 Warangal......................... 7
Ernakulam .................... 19 Nagpur .......................... 24 Yamunanagar ............... 15
Erode ........................... 32 Naharlagun...................... 8 Yavatmal ....................... 26
Faridabad ..................... 14 Nalgonda......................... 7
Ferozepur ..................... 28 Nanded ......................... 24
Gandhidham ................. 12 Nashik........................... 25
Gandhinagar ................. 12 Navi Mumbai................. 25
Gangtok ........................ 31 Nawanshahr ................. 28
Gaya................................ 9 Nellore............................. 7
Goa................................ 10 New Mangalore ............ 18
Gorakhpur..................... 35 Nizamabad ................... 33
Gulbara ......................... 18 Noida ............................ 36
Guntur............................. 6 Ooty .............................. 32
Gurgaon........................ 14 Palakkad ....................... 21
Guwahati......................... 8 Palanpur ....................... 13
38
39
40
41
42