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The information contained in this publication was correct at the time of going to print.

In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2014

All rights reserved.


Part Number: 11/2011 20140113112336
Table of Contents

Introduction Steering Wheel


About This Manual...........................................5 Adjusting the Steering Wheel....................27
Symbols Glossary.............................................5 Audio Control...................................................27
Replacement Parts Voice Control...................................................28
Recommendation........................................5
Special Notices..................................................7 Wipers and Washers
Windscreen Wipers.......................................29
At a Glance Windscreen Washers....................................29
At a Glance..........................................................8 Adjusting the windscreen washer
jets...................................................................29
Child Safety Checking the Wiper Blades........................30
Child Seats.........................................................13 Changing the Wiper Blades.......................30
Child Seat Positioning...................................14
Booster Seats...................................................15 Lighting
Child Safety Locks..........................................16 Lighting Control...............................................31
Front Fog Lamps............................................32
Occupant protection Rear Fog Lamps..............................................32
Principle of Operation....................................17 Headlamp Levelling.......................................32
Fastening the seat belts..............................20 Hazard Warning Flashers............................33
Seat belt height adjustment.......................21 Direction Indicators........................................33
Seat belt reminder..........................................21 Interior Lamps.................................................33
Using seat belts during pregnancy...........21 Removing a Headlamp................................33
Changing a Bulb.............................................34
Keys and Remote Controls Bulb Specification Chart.............................38
General Information on Radio
Frequencies..................................................22 Windows and Mirrors
Programming the remote control............22 Power Windows.............................................40
Changing the remote control Exterior Mirrors.................................................41
battery............................................................22
Electric exterior mirrors.................................41
Locks
Instrument Cluster
Locking and Unlocking.................................24
Gauges...............................................................43
Warning Lamps and Indicators.................43
Engine immobiliser
Audible Warnings and Indicators.............46
Principle of Operation..................................26
Coded keys.......................................................26
Information Displays
Arming the engine immobiliser................26
General Information.....................................48
Disarming the engine immobiliser...........26
Trip Computer..................................................52
Personalised Settings...................................52

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Table of Contents

Information Messages..................................53 Transmission


Manual Transmission....................................72
Climate Control Automatic Transmission..............................72
Principle of Operation..................................58
Air Vents............................................................58 Brakes
Manual Climate Control..............................59 Principle of Operation...................................75
Automatic Climate Control.........................61 Hints on Driving With Anti-Lock
Heated Windows............................................62 Brakes.............................................................75
Parking Brake...................................................75
Seats
Sitting in the Correct Position...................63 Stability Control
Head Restraints..............................................63 Principle of Operation...................................76
Manual Seats..................................................64
Rear Seats........................................................64 Hill Start Assist
Principle of Operation...................................77
Convenience features Using hill start assist......................................77
Sun Visors.........................................................66
Clock...................................................................66 Parking Aids
Cup Holders.....................................................66 Principle of Operation...................................78
Cigar Lighter.....................................................66 Parking Aid - Vehicles With: Rear Parking
Storage compartments...............................66 Aid....................................................................78
Map Pockets.....................................................67
Audio Input Jack.............................................67
Cruise Control
USB Port............................................................67 Principle of Operation...................................79
Floor Mats.........................................................67 Using Cruise Control......................................79

Starting and Stopping the Load Carrying


Engine General Information.......................................81
Steering Wheel Lock....................................68 Roof Racks and Load Carriers....................81
Starting a Petrol Engine..............................68
Starting a Diesel Engine..............................69 Driving Hints
General Driving Points..................................82
Fuel and Refuelling Running-In........................................................82
Safety Precautions........................................70 Cold Weather Precautions..........................82
Fuel Quality - Petrol......................................70 Driving Through Water.................................82
Fuel Quality - Diesel......................................70
Fuel filler flap...................................................70 Roadside Emergencies
Catalytic Converter.........................................71 First Aid Kit.......................................................83
Refuelling............................................................71 Warning Triangle............................................83

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Table of Contents

Fuses Tyre Care............................................................111


Fuse Box Locations.......................................84 Using Winter Tyres.........................................111
Changing a Fuse.............................................84 Using Snow Chains........................................111
Fuse Specification Chart.............................85 Technical Specifications.............................112

Vehicle recovery Vehicle identification


Towing Points..................................................90 Vehicle Identification Number..................113
Towing the Vehicle on Four Wheels.......90
Capacities and Specific-
Maintenance ations
General Information......................................92 Technical Specifications.............................114
Opening and Closing the Bonnet.............93
Under Bonnet Overview - 1.5L
Audio introduction
Duratec-16V Ti-VCT (81kW/110PS) - Important audio information....................116
Sigma.............................................................94
Under Bonnet Overview - 1.5L Audio unit overview
Duratorq-TDCi (67kW/91PS)................95
Audio unit overview.......................................117
Engine Oil Dipstick - 1.5L Duratec-16V
Ti-VCT (81kW/110PS) - Sigma............96
Engine Oil Dipstick - 1.5L Duratorq-TDCi
Audio System Security
(67kW/91PS)..............................................96 Security code...................................................121
Engine Oil Check............................................96
Engine Coolant Check..................................97 Audio unit operation
Washer Fluid Check.......................................97 On/off control................................................122
Brake and Clutch Fluid Check...................98 Bass/treble control......................................122
Technical Specifications.............................98 Balance/fade control..................................122
Waveband button.........................................122
Vehicle Care Station tuning control.................................122
Cleaning the Exterior....................................101 Station preset buttons................................123
Cleaning the Interior....................................102 Autostore control..........................................123
Repairing Minor Paint Damage...............102 Traffic information control........................123

Vehicle battery Audio unit menus


Jump Starting the Vehicle.........................103 Automatic volume control........................125
Battery connection points........................104 Digital signal processing (DSP)..............125
Battery warning symbols..........................104 News broadcasts..........................................125
Alternative frequencies..............................125
Wheels and Tyres Regional mode (REG).................................126
General Information....................................105
Changing a Road Wheel............................105

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Table of Contents

Compact Disc Player Appendices


Compact disc playback..............................127 Type approvals..............................................158
Track selection...............................................127 Type approvals..............................................158
Fast forward/reverse....................................127 Electromagnetic compatibility................158
Shuffle/random.............................................127
Repeat compact disc tracks.....................127
Compact disc track scanning..................128
MP3 file playback.........................................128
MP3 display options....................................130
Ending compact disc playback...............130

Auxiliary input (AUX IN)


socket
Auxiliary input (AUX IN) socket................131

Audio Troubleshooting
Audio troubleshooting................................132

Telephone
General Information....................................133
Telephone setup...........................................133
Bluetooth setup............................................134
Telephone controls......................................134
Using the telephone....................................135

Voice control
Principle of Operation.................................137
Using voice control.......................................137
Audio unit commands................................138
Telephone commands...............................145
Climate control commands.....................150

Connectivity
General Information....................................153
Connecting an external device................154
Connecting an external device - Vehicles
With: Bluetooth.........................................154
Using a USB device......................................155
Using an iPod.................................................156

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Introduction

ABOUT THIS MANUAL CAUTION


You risk damaging your vehicle if you
Thank you for choosing Ford. We do not follow the instructions
recommend that you take some time to highlighted by the caution symbol.
get to know your vehicle by reading this
manual. The more that you know about it,
the greater the safety and pleasure you Symbols on your vehicle
will get from driving it.
WARNING
Always drive with due care and
attention when using and operating
the controls and features on your
vehicle.
When you see these symbols, read and
Note: This manual describes product follow the relevant instructions in this
features and options available throughout handbook before touching or attempting
the range, sometimes even before they are adjustment of any kind.
generally available. It may describe options
not fitted to your vehicle.
REPLACEMENT PARTS
Note: Some of the illustrations in this RECOMMENDATION
manual may be used for different models,
so may appear different to your vehicle.
Now you can be sure that your Ford
However, the essential information in the
parts are Ford parts
illustrations is always correct.
Note: Always use and operate your vehicle Your Ford has been built to the highest
in line with all applicable laws and standards using high quality Ford Original
regulations. Parts. As a result, you can enjoy driving it
for many years.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the Should the unexpected occur and a major
vehicle. part needs replacing, we recommend that
you accept nothing less than Ford Original
Parts.
SYMBOLS GLOSSARY The use of Ford Original Parts ensures that
your vehicle is repaired to its pre-accident
Symbols in this handbook condition and maintains its maximum
WARNING residual value.

You risk death or serious injury to Ford Original Parts match Ford's stringent
yourself and others if you do not safety requirements and high standards
follow the instructions highlighted of fit, finish and reliability. Quite simply,
by the warning symbol. they represent the best overall repair value,
including parts and labour costs.

Fiesta (), enIND, Edition date: 11/2011


Introduction

Now it is easier to tell if you have really


been given Ford Original Parts. The Ford
logo is clearly visible on the following parts
if they are Ford Original Parts. If your
vehicle has to be repaired, look for the
clearly visible Ford branding and make sure
that only Ford Original Parts have been
used.

Look for the Ford logo on the


following parts
Sheet metal
• Bonnet
• Wing
• Doors
• Luggage compartment lid E138133

Exterior mirror

E102437

Glass
• Rear window
E102435
• Side glass
Bumper and radiator grille • Windscreen
• Radiator grille
• Front and rear bumper

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Introduction

SPECIAL NOTICES
WARNING
Do not use abrasives or chemicals
solvents on the tag.

We have installed the radio frequency


identifier (RFID) tag in your vehicle in
compliance with the government directives
under the MORTH final notification GSR
207 (E), dated 08 April 2013. Ford does not
in any way guarantee or warranties the
quality, contents, accuracy of the product
or data contained in the tag.
This tag is for the exclusive use of
government authorities or personnel
E89939 authorised by the government. The
responsibility of using this tag is on the
Lighting owner of the vehicle.

• Rear lamps Note: The tag is located on the top


left-hand side of the windscreen.
• Headlamp

E102438

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At a Glance

Instrument panel overview


Right-hand drive

A B C D E F G

Q P O N M L K J I H
E137620

A Door lock button. See Locking D Multi-function lever: Direction


and Unlocking (page 24). indicators. See Direction
Indicators (page 33). Main
B Audio unit. See Audio unit beam. See Lighting Control
overview (page 117). (page 31). See Voice Control
C Multi functional display. (page 28). See Trip Computer
(page 52).
E Instrument cluster. See Gauges
(page 43). See Warning Lamps
and Indicators (page 43).

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At a Glance

F Wiper lever. See Wipers and Locking and unlocking


Washers (page 29). Unlocking the vehicle
G Air vents. See Air Vents (page
58).
H Lighting control. See Lighting
Control (page 31). Front fog
lamps. See Front Fog Lamps
(page 32). Rear fog lamp. See A
Rear Fog Lamps (page 32).
Headlamp levelling. See B
Headlamp Levelling (page 32).
C
I Bonnet release lever. See
Opening and Closing the
Bonnet (page 93). E71963
J Cruise control. See Using
Cruise Control (page 79). A Unlock

K Ignition switch. B Lock

L Steering wheel adjustment. See C Luggage compartment lid unlock


Adjusting the Steering Wheel
Press the unlock button once to unlock the
(page 27).
vehicle. See Programming the remote
M Horn. control (page 22).
N Audio control. See Audio Press the lock button once to activate
Control (page 27). central locking.
O Card holder. Press the luggage compartment lid unlock
P Climate controls. See Climate button twice within three seconds to
Control (page 58). unlock the luggage compartment.

Q Hazard warning flasher switch. See Locking and Unlocking (page 24).
See Hazard Warning Flashers
(page 33). Adjusting the steering wheel
WARNING
Never adjust the steering wheel
when the vehicle is moving.

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At a Glance

Manual climate control


Recommended settings for cooling
2

E112145
1
Open the centre and side air vents.
E101516 Direct the centre air vents upwards and the
side air vents toward the side windows.
WARNING
Make sure that you fully engage the Recommended settings for heating
locking lever when returning it to its
original position.

E112146

Close the centre air vents and open the


side air vents.
Direct the side air vents toward the side
windows.

See Manual Climate Control (page 59).

Automatic climate control


3 Recommended settings for cooling
E95179

See Adjusting the Steering Wheel


(page 27).

E112147

10

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At a Glance

Set the temperature to 22°C (72°F). Airbag


Open the centre and side air vents.
Direct the centre air vents upwards and the i

side air vents toward the side windows.

Recommended settings for heating

E135370

E112148
WARNING
Set the temperature to 22°C (72°F). To avoid the risk of death or serious
Open the centre and side air vents. injury, never use a rearward facing
child restraint in the front, unless the
Direct the centre air vents upwards and the air bag is off.
side air vents toward the side windows.

See Automatic Climate Control (page See Child Safety (page 13).
61).
Fuel filler flap
Direction indicators
WARNINGS
Take care when refuelling to avoid
spilling any residual fuel from the fuel
pipe nozzle.
We recommend that you wait at
least 10 seconds before removing the
fuel pipe nozzle to allow any residual
fuel to drain into the fuel tank.

E102016

If the lever is tapped up or down, the


direction indicators will flash three times.

See Direction Indicators (page 33).

11

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At a Glance

E137621

E137622

1. Pull to open the flap.


2. Open the flap fully until it engages.
Turn the fuel filler cap anti-clockwise.
3. When the filler cap is removed , a
hissing noise may be heard. This is
normal and should be disregarded.
4. To close, turn the fuel filler cap
clockwise until it clicks.
5. Close and push the fuel filler flap to
lock it.

12

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Child Safety

CHILD SEATS WARNINGS


If your vehicle has been involved in
an accident, have the child restraints
checked by properly trained Ford
approved technicians.

Note: Mandatory use of child restraints


varies from country to country.
A choice of approved child restraints, which
have been specifically tested and
approved for your vehicle are available
from your Dealer.

Child restraints for different mass


groups
Use the correct child restraint as follows:

Baby safety seat

E102143

WARNINGS
Secure children that are less than
150 centimetres tall or less than 12
years of age in a suitable, approved
child restraint, in the rear seat.
Original warning according to ECE
R94.01: Extreme Hazard! Do not use
a rearward facing child restraint on
a seat protected by an air bag in front of
it!
Read and follow the manufacturer’s
E68918
instructions when you are fitting a
child restraint. Secure children that weigh less than 13
Do not modify child restraints in any kilograms in a rearward facing baby safety
way. seat (Group 0+) in the rear seat.
Do not hold a child on your lap when
the vehicle is moving.
Do not leave children unattended
inside your vehicle in a doors closed
condition.

13

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Child Safety

Child safety seat Secure children that weigh between 13 and


18 kilograms in a child safety seat (Group
1) in the rear seat.

E68920

CHILD SEAT POSITIONING

Seating positions Mass group categories

0 0+ I II III

Up to 10 kg Up to 13 kg 9 - 18 kg 15 - 25 kg 22 - 36 kg

Front co-driver seat UF


1
UF
1
UF
1
UF
1
UF
1

(without PAB)
Front co-driver seat X X UF
1
UF
1
UF
1

(with PAB)
Rear seat (3 point belt) U U U U U
Rear seat (lap belt only) X X X X X

PAB - Passenger airbag.


X Not suitable for children in this mass group.
U Suitable for universal category child seats approved for use in this mass.
UF¹ Suitable for universal category forward facing child seats approved for use in this
mass group. However, we recommend that you secure children in a government approved
child restraint, in the rear seat.

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Child Safety

BOOSTER SEATS Booster seat (Group 2)

WARNINGS
Do not install a booster seat or a
booster cushion with only the lap
strap of the seat belt.
Do not install a booster seat or a
booster cushion with a seat belt that
is slack or twisted.
Do not put the seat belt under your
child’s arm or behind its back.
Do not use pillows, books or towels
to boost your child’s height.
Make sure that your children sit in an E70710
upright position.
We recommend that you use a booster
Secure children that weigh more seat that combines a cushion with a
than 15 kilograms (33 pounds) but backrest instead of a booster cushion only.
are less than 150 centimetres (59 The raised seating position will allow you
inches) tall in a booster seat or a booster to position the shoulder strap of the adult
cushion. seat belt over the centre of your child’s
shoulder and the lap strap tightly across
CAUTION its hips.

When using a child seat on a rear seat, Booster cushion (Group 3)


make sure that the child seat rests
tightly against the vehicle seat. It may
be necessary to lift or remove the head
restraint. See Head Restraints (page 63).

E68924

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Child Safety

CHILD SAFETY LOCKS


WARNING
You cannot open the doors from
inside if you have put the child safety
locks on.

E112197

Left-hand side
Turn anti-clockwise to lock and clockwise
to unlock.

Right-hand side
Turn clockwise to lock and anti-clockwise
to unlock.

16

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Occupant protection

PRINCIPLE OF OPERATION

E135370

WARNINGS
Airbags
The airbag may only deploy with the
WARNINGS ignition switch in the on (II) position.
Do not modify the front of your
Always keep the areas in front of the
vehicle in any way. This could
airbags free. Never affix anything to
adversely affect deployment of the
or over these areas.
airbags.
If you are too close to an inflating
Original warning according to ECE
airbag, it could seriously injure you.
R94.01: Extreme Hazard! Do not use
Move your seat as far back as
a rearward facing child restraint on
practical to allow room for airbag inflation.
a seat protected by an airbag in front of it!
Several airbag system components
Wear a seat belt and keep sufficient
get hot after inflation. Do not touch
distance between yourself and the
after inflation.
steering wheel. Only when you use
the seat belt properly, can it hold you in a Fitment of certain accessories e.g.
position that allows the airbag to achieve bull bars or nudge bars may cause
its optimum effect. inadvertent or premature
deployment of air bags.
Have repairs to the steering wheel,
steering column, seats, airbags and
seat belts carried out by properly Note: You will hear a loud bang and see a
trained technicians from Ford authorised cloud of harmless powdery residue if an
dealerships. airbag deploys. This is normal.
Keep the areas in front of the airbags Note: Only wipe airbag covers with a damp
free from obstruction. Do not affix cloth.
anything to or over the airbag covers.
Do not poke sharp objects into areas
where airbags are fitted. This could
damage and adversely affect
deployment of the airbags.

17

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Occupant protection

Your vehicle is equipped with an event data recording modules. Ford does not access
recorder which is capable of collecting and event data recorder information without
storing data during a crash or near crash obtaining consent unless pursuant to a
event. The recorded information may assist court order or where required by law
in the investigation of such an event. To enforcement, other government authorities
access this information special equipment or other third parties may seek access to
must be directly connected to the the information independent of Ford.

E123936

The airbag is a supplementary restraint • crash sensors


system. It is designed to be used in addition • an airbag warning lamp
to seat belts to help protect against head
• an electronic control and diagnostic
and chest injuries in certain moderate to
unit.
severe frontal collisions.
The airbag system is not visible until it is Driver and front passenger airbags
activated. The air bag system is designed
Your vehicle is equipped with an air bag for
to deploy the driver and passenger front
the driver, located in the steering wheel
air bags in certain frontal and front angled
and a passenger air bag is located in the
collisions.
instrument panel above the glove
Because the system senses crash severity, compartment. The passenger air bag can
some frontal and side collisions will not be identified by the ‘Airbag’ mark
inflate the airbags. Front airbags are not embedded on the airbag cover.
designed to inflate in rollover, rear and low
The seat back must be set correctly for the
speed impacts.
airbags to be optimally effective. See
The restraint system comprises: Sitting in the Correct Position (page
• a driver airbag 63). This helps to reduce the risk of injury
from sitting too close to an inflating airbag.
• a front passenger airbag

18

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Occupant protection

Airbag warning light

E123944

When the ignition switch is turned to


position II, the airbag warning light on the
instrument panel illuminates for
approximately 3 seconds to indicate that
the system is functional.
If the airbag warning light does not
illuminate, if it stays on or illuminates
intermittently or continuously while driving,
it means there is a malfunction. Have the
E102125 system checked by an Authorised Ford
Dealer.
The driver and front passenger airbags will
deploy during significant frontal collisions Seat belts
or collisions that are up to 30 degrees from
the left or the right. The airbags will inflate WARNINGS
within a few thousandths of a second and
Wear a seat belt and keep sufficient
deflate on contact with the occupants,
distance between yourself and the
thus cushioning forward face/body
steering wheel. Only when you use
movement. During minor frontal collisions,
the seat belt properly, it can hold you in a
overturns, rear collisions and side
position to achieve its optimum effect.
collisions, the driver and front passenger
airbags will not deploy. The wearing of seat belts is required
by law, even when airbags are fitted.
WARNINGS
If the passenger airbag cover shows Never use a seat belt for more than
signs of having been removed, the one person.
car should be towed to the nearest Use the correct buckle for each seat
Authorised Ford Dealer for repair. Do not belt.
attempt to reinstall the cover. If the vehicle
must be driven then on no account should Do not use a seat belt that is slack
there be an occupant in the front or twisted.
passenger seat.
Do not wear thick clothing. The seat
The airbag(s) and energy belt must fit tightly around your body
management retractors will activate to achieve its optimum effect.
only once. Once activated, the
airbags and energy management retractors Position the shoulder strap of the
will not function again and must be seat belt over the centre of your
replaced immediately. The crash sensor shoulder and position the lap strap
must also be replaced. If the airbag(s) are tightly across your hips.
not replaced, the un-repaired area will
increase the risk of injury in a collision.

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Occupant protection

FASTENING THE SEAT BELTS


WARNINGS
Insert the tongue into the buckle until
you hear a distinct click. You have
not fastened the seat belt properly
if you do not hear a click.
E123937
Do not use a seat belt that is slack
or twisted.
The importance of wearing seat belts
Seat belts must be worn by all vehicle
occupants to be properly restrained and
help reduce the risk of injury in a collision.
Wearing a seat belt will:

E123940

• help keep you in the proper position


when the airbags inflate,
• reduce the risk of harm in rollover, side
E74124
or rear impact collisions,
• reduce the risk of harm in frontal
collisions that are not severe enough
to activate the airbags,
• reduce the risk of being thrown from
your vehicle.

E123941

E102129

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Occupant protection

Pull the belt out steadily. It may lock if you The seat belt reminder warning
pull it sharply or if the vehicle is on a slope. lamp illuminates and an audible
warning will sound if the driver's
Press the red button on the buckle to
seat belt has not been fastened and the
release the belt. Let it retract completely
vehicle exceeds a relatively low speed. It
and smoothly.
will also illuminate if the driver's seat belt
is unfastened when the vehicle is moving.
SEAT BELT HEIGHT The audible warning will go off after five
ADJUSTMENT minutes but the seat belt reminder warning
lamp will remain on until the driver's seat
belt is fastened.

Deactivating the seat belt


reminder
See your dealer.

USING SEAT BELTS DURING


PREGNANCY

E104440

Note: Lifting the slider slightly while


pressing the locking button makes it easier
to release the locking mechanism.
To raise or lower, press the locking button
on the adjuster and move as necessary.
E68587

SEAT BELT REMINDER WARNING


Position the seat belt correctly for
WARNING your safety and that of your unborn
The occupant protection system will child. Do not use only the lap strap
only provide optimum protection or the shoulder strap.
when you use the seat belt properly.
Position the lap strap comfortably across
your hips and low beneath your pregnant
abdomen. Position the shoulder strap
between your breasts, above and to the
side of your pregnant abdomen.

21

Fiesta (), enIND, Edition date: 11/2011


Keys and Remote Controls

GENERAL INFORMATION ON 2. Turn the ignition to position 0. A tone


sounds to indicate that it is now
RADIO FREQUENCIES possible to programme the remote
controls for ten seconds.
CAUTIONS
3. Press any button on a new remote
The radio frequency used by your control. A tone will sound as
remote control can also be used by confirmation.
other short distance radio
transmissions (e.g. amateur radios, 4. Repeat this last step for all your remote
medical equipment, wireless headphones, controls, including your original. Do not
remote controls and alarm systems). If the remove the key from the ignition when
frequencies are jammed, you will not be pressing the button on this remote
able to use your remote control. You can control.
lock and unlock the doors with the key. 5. Switch the ignition back on (position
Check your vehicle is locked before II) or wait for ten seconds without
leaving it unattended. This will programming another remote control
safeguard against any potential to end the key programming. Only the
malicious frequency blocking. remote controls which you have just
programmed are now able to lock and
unlock the vehicle.
Note: You could unlock the doors if you
press the buttons on the remote control Reprogramming the unlocking
unintentionally. function
The operating range between your remote Note: When you press the unlock button
control and your vehicle varies depending either all the doors are unlocked or only the
on the environment. driver’s door and the luggage compartment
lid are unlocked. Pressing the unlock button
PROGRAMMING THE REMOTE again unlocks all the doors.
CONTROL Press and hold the unlock and lock buttons
on the remote key simultaneously for at
A maximum of eight remote controls least four seconds with the ignition off. The
(including any supplied with your vehicle) direction indicators will flash twice to
can be programmed. The remote controls confirm the change.
must remain inside the vehicle during the To return to the original unlocking function,
programming procedure. Fasten the front repeat the process.
seat belts and close all doors to ensure
that conflicting chimes do not sound during
programming. CHANGING THE REMOTE
CONTROL BATTERY
Programming a new remote
control Make sure that you dispose of
1. To programme new remote controls old batteries in an
turn the ignition key to position II four
E107998 environmentally friendly way.
times within six seconds. Seek advice from your local authority
regarding recycling.

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Keys and Remote Controls

Remote control with a folding key


blade

3
1 E74385

3. Twist the screwdriver in the position


shown to separate the two halves of
the remote control.

E74383

1. Insert a screwdriver as far as possible


into the slot on the side of the remote
control, push it towards the key blade
and remove the key blade.

E126280

CAUTION
Do not touch the battery contacts or
the printed circuit board with the
2 screwdriver.
E74384
4. Carefully prise out the battery with the
2. Twist the screwdriver in the position screwdriver.
shown to start separating the two
5. Install a new battery (3V CR 2032) with
halves of the remote control.
the + facing downwards.
6. Assemble the two halves of the remote
control.
7. Install the key blade.

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Fiesta (), enIND, Edition date: 11/2011


Locks

LOCKING AND UNLOCKING Automatic relocking


The doors will relock automatically if you
Note: Do not leave your keys in the vehicle. do not open a door within 45 seconds of
unlocking the doors with the remote
Central locking control. The door locks and the alarm will
You can only centrally lock the doors if they return to their previous state.
are all closed.
Reprogramming the unlocking function
Note: Central locking also locks and
unlocks the fuel filler flap. The unlocking function may be
reprogrammed so that only the driver’s
Locking door is unlocked ( See Programming the
remote control (page 22). ).
Locking with the key
Locking and unlocking
Turn the top of the key towards the front confirmation
of the vehicle.
Note: If your vehicle has double locking, the
Locking with the remote control direction indicators will only flash twice
Note: The driver’s door can be locked with once you have activated double locking.
the key. This needs to be used if the remote When you lock the doors, the direction
control is not functioning. indicators will flash twice.
Press the button. When you unlock the doors, the direction
indicators will flash once.

Locking and unlocking the doors


Unlocking from inside
Unlocking with the key Press the button. For item
location. See At a Glance (page
Turn the top of the key towards the rear of E102566
8).
the vehicle.

Unlocking with the remote control Luggage compartment lid


Note: The driver’s door can be unlocked Manual opening
with the key. This needs to be used if the
remote control is not functioning.
Note: If the vehicle remains locked for
several weeks, the remote control will be
disabled. The vehicle must be unlocked and
the engine started using the key. Unlocking
and starting the vehicle once will enable the
remote control.
Press the button.
E138058

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Fiesta (), enIND, Edition date: 11/2011


Locks

To open the luggage compartment, press


the switch. The driver's door must be
unlocked.

Opening with the remote control


Press the button twice within
three seconds.

Closing the luggage compartment lid

E112203

Left-hand side
Turn clockwise to lock.
E137630
Right-hand side

Locking the doors individually with Turn anti-clockwise to lock.


the key Unlocking
Note: If the central locking function fails to Note: If the child safety locks have also
operate, the doors can be individually locked been activated, pulling the internal lever will
using the key in the position shown. only deactivate the emergency locking and
not the child safety lock. The doors can only
be opened using the external door handle.
Note: If the doors have been unlocked using
this method, the doors must be locked
individually until the central locking function
has been repaired.
Unlock the driver's door using the key. The
other doors can be unlocked individually
by pulling the interior door handles on
those doors.

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Fiesta (), enIND, Edition date: 11/2011


Engine immobiliser

PRINCIPLE OF OPERATION If you are unable to start the engine with a


correctly coded key, this indicates a
The engine immobiliser is a theft protection malfunction. Have the immobiliser checked
system that prevents someone from immediately.
starting the engine with an incorrectly
coded key.

CODED KEYS
Note: Do not shield your keys with metal
objects. This may prevent the receiver from
recognising your key as a valid one.
Note: Have all of your remaining keys
erased and recoded if you lose a key. Ask
your dealer for further information. Have
replacement keys recoded together with
your existing keys.
If you lose a key, you can obtain a
replacement from your Ford Dealer. If
possible, provide them with the key
number from the tag provided with the
original keys. You can also obtain
additional keys from your Ford Dealer.

ARMING THE ENGINE


IMMOBILISER
The engine immobiliser is armed
automatically a short time after you have
switched the ignition off.

DISARMING THE ENGINE


IMMOBILISER
The engine immobiliser is disarmed
automatically when you switch the ignition
on with a correctly coded key.
The indicator in the instrument cluster will
come on for approximately three seconds
and then go out. If the indicator stays on
for one minute or flashes for approximately
one minute and then repeatedly at irregular
intervals, your key has not been recognised.
Remove the key and try again.

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Fiesta (), enIND, Edition date: 11/2011


Steering Wheel

ADJUSTING THE STEERING WARNING


WHEEL Make sure that you fully engage the
locking lever when returning it to its
WARNING original position.
Never adjust the steering wheel
when the vehicle is moving. AUDIO CONTROL

Note: Make sure that you are sitting in the A


correct position. See Sitting in the Correct E
Position (page 63).

2 D B

C
E72288

A Volume up
B Seek up
1 C Volume down
D Seek down
E101516
E Mode

Mode
Press and hold the mode button to select
the audio source.
Press the mode button to:
• tune the radio to the next preset
station
• accept an incoming telephone call
• end a telephone call.

Seek
Press the seek button to:
3 • tune the radio to the next station up or
E95179
down the frequency band
• play the next or the previous CD track.

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Fiesta (), enIND, Edition date: 11/2011


Steering Wheel

Press and hold the seek button to:


• tune the radio up or down the
frequency band
• seek through a CD track.

VOICE CONTROL

E102756

Press the button to select or deselect voice


control.
For further information See Voice control
(page 137).

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Wipers and Washers

WINDSCREEN WIPERS WINDSCREEN WASHERS


D
C
B

E102051

WARNING
Do not operate the washer for more
than 10 seconds at a time, and never
A when the reservoir is empty.
E102032

A Single wipe While the button at the end of the lever is


pressed the washer will work in
B Intermittent wipe conjunction with the wipers.
C Normal wipe After releasing the button, the wipers
D High speed wipe operate for a short time.

Intermittent wipe ADJUSTING THE WINDSCREEN


WASHER JETS
A B

C
E102033

A Short wipe interval E73425

B Intermittent wipe The eye ball jets can be adjusted precisely


C Long wipe interval using a pin.

The rotary control can be used to adjust


the intermittent wipe interval.

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Fiesta (), enIND, Edition date: 11/2011


Wipers and Washers

CHECKING THE WIPER


BLADES

E66644

Run the tip of your fingers over the edge of


the blade to check for roughness.
Clean the wiper blade lips with water
applied with a soft sponge.

CHANGING THE WIPER


BLADES
Windscreen wiper blades

1
E72899
1. Press the locking button.
2. Remove the wiper blade.
Note: Make sure that the wiper blade locks
into place.
3. Install in the reverse order.

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Fiesta (), enIND, Edition date: 11/2011


Lighting

LIGHTING CONTROL Main and dipped beam

Lighting control positions

A B C

E101829

Pull the lever fully towards the steering


wheel to switch between main and dipped
beam.

Headlamp flasher
Pull the lever slightly towards the steering
wheel.
E70718

Home safe lighting


A Off
Switch the ignition off and pull the
B Side and tail lamps
direction indicator lever towards the
C Headlamps steering wheel to switch the headlamps
on. You will hear a short tone. The
Parking lamps headlamps will go off automatically after
three minutes with any door open, or 30
CAUTION seconds after the last door has been
closed.
Prolonged use of the parking lamps
will discharge the battery. With all doors closed, but within the 30
second delay, opening any door will result
in the three minute timer starting again.
Switch off the ignition.
The home safe lights can be cancelled by
Set the lighting control to position B. either pulling the direction indicator lever
towards the steering wheel again or by
turning the ignition switch on.

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Fiesta (), enIND, Edition date: 11/2011


Lighting

FRONT FOG LAMPS Note: Do not use the rear fog lamps when
it is raining or snowing and visibility is more
than 50 metres (164 feet).

HEADLAMP LEVELLING

E70721
. .
WARNING .2 1 0
.3
Only use the front fog lamps when 4
visibility is considerably restricted by
fog, snow or rain.

REAR FOG LAMPS


A B

E138017

A Raised headlamp beams


B Lowered headlamp beams

You can adjust the level of the headlamp


E70720
beams according to the vehicle load.
Note: Only use the rear fog lamps when
visibility is restricted to less than 50 metres
(164 feet).

Recommended headlamp levelling control positions

Load Load in luggage Control position


compartment
Front seats Rear seats

1 - - 0
1-2 - - 0
1-2 3 - 2
1-2 3 Max 2.5
1 - Max 4

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Fiesta (), enIND, Edition date: 11/2011


Lighting

HAZARD WARNING FLASHERS If you set the switch to position B, the


courtesy lamp will come on when you
unlock or open a door or the luggage
compartment lid. If you leave a door open
E71943 with the ignition switch off, the courtesy
lamp will go off automatically after some
For item location: See At a Glance (page time to prevent the vehicle battery from
8). discharging. To switch it back on, switch
on the ignition for a short time.
DIRECTION INDICATORS The courtesy lamp will also come on when
you switch off the ignition. It will go off
automatically after a short time or when
you start or restart the engine.
If you set the switch to position C with the
ignition switch off, the courtesy lamp will
come on. It will go off automatically after
a short time to prevent the vehicle battery
from discharging. To switch it back on,
switch on the ignition for a short time.

Reading lamps
E102016

Note: Tap the lever up or down to make the


direction indicators flash only three times.

INTERIOR LAMPS
Courtesy lamp E112208

A B C If you switch off the ignition, the reading


lamps will go off automatically after some
time to prevent the vehicle battery from
discharging. To switch them back on,
switch on the ignition for a short time.

REMOVING A HEADLAMP
E112207
1. Open the bonnet. See Opening and
A Off Closing the Bonnet (page 93).
B Door contact
C On

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Fiesta (), enIND, Edition date: 11/2011


Lighting

WARNINGS
Let the bulb cool down before
removing it.
2
CAUTIONS
Do not touch the glass of the bulb.

Only fit bulbs of the correct


specification. See Bulb
Specification Chart (page 38).

Headlamp
E102589
Direction indicator
2. Remove the screws.
1. Remove the headlamp. See
Removing a Headlamp (page 33).
3
4

E102590
2
3. Disconnect the electrical connector.
4. Remove the headlamp.
Note: When fitting the headlamp, make
sure that you fully engage the headlamp in E102593

the retaining clips. 2. Remove the cover.


3. Turn the bulb holder anti-clockwise
CHANGING A BULB and remove it.
4. Gently press the bulb into the bulb
WARNINGS holder, turn it anti-clockwise and
Switch the lights and the ignition off. remove it.

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Fiesta (), enIND, Edition date: 11/2011


Lighting

Headlamp dipped beam 2. Remove the cover.


1. Remove the headlamp. See 3. Release the retaining clip. Turn the bulb
Removing a Headlamp (page 33). holder anti-clockwise and remove it.
4. Remove the bulb.

Side lamp
1. Remove the headlamp. See
Removing a Headlamp (page 33).

2
E102598

2. Remove the cover.


3
3. Turn the bulb holder anti-clockwise
and remove it.
4. Remove the bulb. 2
Headlamp main beam
1. Remove the headlamp. See
E102596
Removing a Headlamp (page 33).
2. Remove the cover.
3. Pull the bulb holder and remove it.
Remove the bulb.

E102597

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Fiesta (), enIND, Edition date: 11/2011


Lighting

Side repeaters Rear lamps

E112775

1. Lift up the luggage compartment seal.


E112777

1. Press the side of the cover to release


the clips.
2. Remove the cover.

E137661

2. Move the carpet.

4
E112778

3. Remove the bulb and bulb holder.


Remove the bulb.

Front fog lamps


Note: The front fog lamps are not
serviceable items, please consult your
3
E137662
dealer if these fail.

36

Fiesta (), enIND, Edition date: 11/2011


Lighting

3. Remove the wing nut.


4. Remove the rear lamp and unclip the
bulb holder. A
7
A

B E137665

A Reverse
E137663 7. Remove the bulb holder.
8. Remove the bulb.
A Tail and Brake
B Indicator Rear fog lamps

5. Remove the bulb. Note: The rear fog lamps are not
serviceable items, please consult your
dealer if these fail.

Central high mounted brake lamp


Note: The LED board is not a serviceable
1 item, please consult your dealer if this fails.

Number plate lamp

E113384 2
6. Remove the interior trim.

3 1

E72789

1. Carefully release the spring clip.


2. Remove the lamp.
3. Remove the bulb.

37

Fiesta (), enIND, Edition date: 11/2011


Lighting

Interior lamp 1. Carefully prise out the lamp.


2. Turn the bulb holder anti-clockwise
2 and remove it.
3. Remove the bulb.
3 Luggage compartment lamp

E99452

1. Carefully prise out the lamp.


2. Turn the bulb holder anti-clockwise
and remove it.
3. Remove the bulb.

Reading lamps
E72784
2
1. Carefully prise out the lamp.
2. Remove the bulb.
3

1
E99453

BULB SPECIFICATION CHART

Lamp Specification Power (watt)

Front direction indicator PY21W 21


Headlamp main beam H1 55
Headlamp dipped beam H7 55
Side repeater WY5W 5
Front fog lamp H11 55

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Fiesta (), enIND, Edition date: 11/2011


Lighting

Lamp Specification Power (watt)

Side lamp W5W 5


Rear direction indicator PY21W 21
Brake and tail lamp P21/5W 21/5
Rear fog lamp P21W 21
Reversing lamp W16W 16
Number plate lamp W5W 5
Interior lamp W6W 6
Reading lamp W5W 5
Luggage compartment lamp W5W 5

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Fiesta (), enIND, Edition date: 11/2011


Windows and Mirrors

POWER WINDOWS
WARNING
Do not operate the electric windows
unless they are free from obstruction.

Note: If you operate the switches often


during a short period of time, the system
might become inoperable for a certain time
to prevent damage due to overheating.
E121511
Switch on the ignition to operate the
electric windows. A switch in the driver’s door disables the
rear electric window switches.
Driver's door switches The light in the switch comes on and the
You can operate all the windows with the lights in the rear window switches go off
switches on the door trim panel of the when the rear windows are disabled.
driver’s door.
Anti-trap function
WARNING
Careless closing of the window can
override the protection function and
cause injuries.

Note: The anti-trap function is only


available on the driver's window.
The electric window will stop
automatically while closing and reverse
some distance if there is an obstacle in the
way.

Overriding the anti-trap function


E121510
CAUTION
Opening and closing the driver's While you close the window for the
window automatically third time, the anti-trap function is
Press or lift the switch to the second action disabled. Make sure there are no
point and release it completely. Press or obstacles in the way of the closing window.
lift it again to stop the window.
To override this protection function when
Safety switch for rear windows there is a resistance, e.g. in the winter,
proceed as follows:
Note: You can always operate the rear
windows from the driver’s door. 1. Close the window twice until it reaches
the resistance and let it reverse.

40

Fiesta (), enIND, Edition date: 11/2011


Windows and Mirrors

2. Close the window a third time to the Manual folding mirrors


resistance. The anti-trap function is
disabled and you cannot close the Folding
window automatically. The window
Push the mirror towards the door window
will override the resistance and you can
glass.
close it fully.
3. If the window does not close after the Unfolding
third attempt, have it checked by a
properly trained technician. Make sure that you fully engage the mirror
in its support when returning it to its
Resetting the memory of the original position.
electric window
ELECTRIC EXTERIOR
WARNING
MIRRORS
The anti-trap function is deactivated
until you have reset the memory.
B
After the battery has been disconnected C
from the vehicle you must reset the
memory for the driver's window: A
1. Lift the switch until the window is fully
closed. Hold the switch lifted for one
more second.
2. Release the switch and lift it again, two
or three times, for one more second.
E71280
3. Open the window and try to close it
automatically.
A Left-hand mirror
4. Reset and repeat procedure if the
window does not close automatically. B Off
C Right-hand mirror
EXTERIOR MIRRORS
Mirror tilting positions
WARNING
Do not overestimate the distance of
the objects that you see in the
convex mirror. Objects seen in
convex mirrors will appear smaller and
further away than they actually are.

E71281

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Fiesta (), enIND, Edition date: 11/2011


Windows and Mirrors

Electric folding mirrors


Automatic folding and unfolding
Note: If the mirrors have been folded using
the manual fold button they can only be
unfolded using the manual fold button.
The mirrors will fold automatically when
you lock the vehicle with the key or the
remote control. The mirrors will unfold
when you unlock the vehicle with the key
or the remote control, the driver's interior
door handle or starting the engine.

Manual folding and unfolding

E72184

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Fiesta (), enIND, Edition date: 11/2011


Instrument Cluster

GAUGES

A B C

E D
E102660

A Tachometer
B Information display
C Speedometer
D Fuel gauge
E Tripmeter reset button

• Cruise control
Fuel gauge
• Doors open
The arrow adjacent to the fuel pump • Engine
symbol indicates on which side of the
vehicle the fuel filler cap is located. • Frost
• Ignition
WARNING LAMPS AND • Low fuel level
INDICATORS • Oil pressure
• Power steering
The following warning lamps and • Stability control (ESP)
indicators illuminate when the ignition is
switched on: If a warning or indicator lamp does not
illuminate when the ignition is switched
• ABS on, it indicates a malfunction. Have the
• Airbag system checked by a properly trained
• Brake system technician.
• Coolant temperature

43

Fiesta (), enIND, Edition date: 11/2011


Instrument Cluster

ABS warning lamp If it stays on after starting or


illuminates when driving, this
If it illuminates when you are indicates a malfunction. Stop
driving, this indicates a your vehicle as soon as it is safe to do so
malfunction. You will continue and switch the engine off. Check the
to have normal braking (without ABS). coolant level. See Engine Coolant Check
Have the system checked by a properly (page 97).
trained technician as soon as possible.
Cruise control indicator
Airbag warning lamp
It will illuminate when you have
If it illuminates when driving, this set a speed using the cruise
indicates a malfunction. Have E71340 control system. See Using
the system checked by a Cruise Control (page 79).
properly trained technician.
Direction indicator
Brake system lamp
Flashes during operation. A
It illuminates when the parking sudden increase in the rate of
brake is engaged. flashing warns of a failed
indicator bulb. See Changing a Bulb
WARNING (page 34).
Reduce your speed gradually and
stop your vehicle as soon as it is safe Doors open warning lamp
to do so. Use your brakes with care.
Illuminates when the ignition is
switched on and remains on if
If it illuminates when you are driving, check any door, the bonnet or the
that the parking brake is not engaged. If luggage compartment is not closed
the parking brake is not engaged, this properly.
indicates a malfunction. Have the system
checked by a properly trained technician
immediately.

Coolant temperature warning


lamp
CAUTION
Do not resume your journey if it
illuminates despite the level being
correct. Have the system checked by
a properly trained technician immediately.

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Fiesta (), enIND, Edition date: 11/2011


Instrument Cluster

Engine warning lamps Frost warning lamp


Malfunction indicator lamp WARNING
Even if the temperature rises to
above +4ºC there is no guarantee
that the road is free of hazards
Powertrain warning lamp caused by inclement weather.

It will illuminate and glow orange


when the outside air
All vehicles temperature is between 4ºC and
0ºC. It will glow red when the temperature
If either lamp illuminates when the engine is below 0ºC.
is running, this indicates a fault. The engine
will continue to run but it may have limited Oil pressure warning lamp
power. If it flashes when you are driving,
reduce the speed of your vehicle CAUTION
immediately. If it continues to flash, avoid
heavy acceleration or deceleration. Have Do not resume your journey if it
the system checked by a properly trained illuminates despite the level being
technician immediately. correct. Have the system checked by
a properly trained technician immediately.
WARNING
Have this checked immediately. If it stays on after starting or
illuminates when driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
If both lamps illuminate together, stop and switch the engine off. Check the engine
your vehicle as soon as it is safe to do oil level. See Engine Oil Check (page 96).
so (continued use may cause reduced
power and cause the engine to stop). Turn
the ignition off and attempt to restart the Glow plug indicator
engine. If the engine restarts have the If it illuminates, wait until it
system checked by a properly trained extinguishes before starting.
technician immediately. If the engine does
not restart the vehicle must be checked
before continuing your journey. Headlamp indicator
Front fog lamp indicator It will illuminate when you switch
the headlamp dipped beam or
It will illuminate when you switch the side and tail lamps on.
the front fog lamps on.
Hill start assist indicator
If it illuminates when driving, this
indicates a malfunction. Have
the system checked by a
properly trained technician.

45

Fiesta (), enIND, Edition date: 11/2011


Instrument Cluster

Ignition warning lamp Stability control (ESP) indicator


If it illuminates when driving, this While driving, it flashes during
indicates a malfunction. Switch activation of the system. After
off all unnecessary electrical switching on the ignition, if it
equipment. Have the system checked by does not illuminate or illuminates
a properly trained technician immediately. continuously while driving, this indicates a
malfunction. During a malfunction, the
Low fuel level warning lamp system switches off. Have the system
checked by a properly trained technician
If it illuminates, refuel as soon as as soon as possible.
possible.
Water-in-fuel indicator
Main beam indicator Vehicles with a diesel engine
It will illuminate when you switch It will illuminate if there is excess
the headlamp main beam on. It water in the fuel filter. Drain off
will flash when you use the the water immediately.
headlamp flasher.

Message indicator AUDIBLE WARNINGS AND


It will illuminate when a new INDICATORS
message is stored in the
information display. See Lights on
Information Messages (page 53). A warning chime will sound if the driver’s
door is opened with the exterior lights
Power steering warning lamp switched on and the ignition switched off.
Illuminates to indicate a Low fuel
malfunction of the power
steering system. Full steering will A warning chime will sound when the low
be maintained but you will need to exert fuel warning lamp illuminates.
greater force on the steering wheel. Have
the system checked by a properly trained Seat belt reminder
technician as soon as possible.
WARNINGS
Rear fog lamp indicator The seat belt reminder remains in
stand-by mode when the front seat
It will illuminate when you switch belts have been fastened. It will be
the rear fog lamps on. reactivated if either seat belt is unfastened.
Do not sit on top of a fastened seat
belt to prevent the seat belt reminder
Seat belt reminder from coming on. The occupant
See Seat belt reminder (page protection system will only provide
21). optimum protection when you use the seat
belt properly.

46

Fiesta (), enIND, Edition date: 11/2011


Instrument Cluster

When the vehicle’s speed exceeds the


pre-determined limit, a warning chime will
sound if either of the front seat belts are
unfastened. The chime will stop after five
minutes.

47

Fiesta (), enIND, Edition date: 11/2011


Information Displays

GENERAL INFORMATION Settings

Note: The information display will remain


on for several minutes after you switch off
the ignition.
Controls
Various systems can be programmed using
the audio unit controls.

Device list
The icon changes to show the current
function in use.
CD
E103626

Press the up and down arrow buttons to


Radio scroll through and highlight the options
within a menu.
Press the right arrow button to enter a
Auxiliary input sub-menu.
Press the left arrow button to exit a menu.
Phone Hold the left arrow button pressed at any
time to return to the main menu display
(escape button).
Press the OK button to choose and
confirm a setting.

Menu structure

Type 1

Folder / Tracks

FM Stations
FM AST Stations
AM Stations
AM AST Stations

LINE IN

E104381

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Fiesta (), enIND, Edition date: 11/2011


Information Displays

RADIO MODE MANUAL TUNE


SCAN
AUTOSTORE

CD MODE NORMAL
REPEAT
SHUFFLE
SCAN

MP3 CD MODE NORMAL


REPEAT
SHUFFLE
SCAN

AUDIO MENU AVC LEVEL


SOUND
DSP OCCUPANCY
DSP EQUALISER
NEWS
ALTERNATIVE FREQ.
RDS REGIONAL

VEHICLE SETTINGS POWERFOLD MIRRORS


TURN INDICATOR
AMBIENT LIGHTING
WARNING CHIMES
INFO CHIMES

CLOCK SETTING SET TIME


SET DATE
12H/24H MODE

DISPLAY SETTINGS MEASURE UNIT


DISPLAY LANGUAGE
DIMMING

MESSAGES
E104129

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Fiesta (), enIND, Edition date: 11/2011


Information Displays

Type 2 Use the MENU button and left arrow key


to access the menus.
Note: Phone menu depends on phone
capabilities and call status etc.

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Fiesta (), enIND, Edition date: 11/2011


Information Displays

CD Folder / Tracks
Radio FM Stations
FM AST Stations
AM Stations
AM AST Stations
AUX iPOD Playlists
Artists
Albums
Songs
Genres
USB
BT Audio
Line In
Phone Dial Number
Active Call
Redial
Phone book
Call Lists Missed Calls
Incoming Calls
Outgoing Calls
Select Phone
Bluetooth On
Reject all Calls
Menu Audio Adaptive Vol.
Sound
DSP Occupancy
DSP Equaliser
News
Alternat Freq.
RDS Regional
Vehicle Powerf Mirror
Lane change in.
Ambient light
Chimes
Clock Set time
Set date
24H Mode
Display Measure unit
Language
Dimming
Messages
E104130

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Fiesta (), enIND, Edition date: 11/2011


Information Displays

TRIP COMPUTER Instantaneous fuel consumption


Indicates the current fuel
consumption.

Stationary fuel consumption


E102759 Indicates the current fuel
consumption while stationary.
Press the button to scroll through the
displays.
To reset the trip, average fuel
consumption and average
speed, scroll to the required
display. Press and hold the button until all Average speed
dashes are displayed. Indicates the average speed
calculated since the function
The trip computer includes the following was last reset.
information displays:

Trip
Registers the mileage of
individual journeys.
Odometer
Registers the total mileage of
the vehicle.

Distance to empty
Indicates the approximate
distance the vehicle will travel PERSONALISED SETTINGS
on the fuel remaining in the tank.
Changes in driving pattern may cause the Measure units
value to vary.
To toggle between metric and imperial
Average fuel consumption units, scroll to this display and press the
OK button.
Indicates the average fuel
consumption since the function Toggling the measure units using this
was last reset. display will affect the following displays:
• Distance to empty
• Average fuel consumption
• Instantaneous fuel consumption
• Average speed

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Information Displays

Chime deactivation • Warning messages.


The following chimes can be deactivated: • Information messages.

INFORMATION MESSAGES
Airbag
Message Warning lamp Action

Have the system checked by a


Airbag malfunction service now amber properly trained technician as
soon as possible.

Doors open
Message Warning lamp Action

Vehicle is moving. Stop the vehicle


Driver door open red as soon as safely possible and
close.
Vehicle is moving. Stop the vehicle
Driver's rear door open red as soon as safely possible and
close.
Vehicle is moving. Stop the vehicle
Passenger door open red as soon as safely possible and
close.
Vehicle is moving. Stop the vehicle
Passenger rear door open red as soon as safely possible and
close.
Vehicle is moving. Stop the vehicle
Boot open red as soon as safely possible and
close.
Vehicle is moving. Stop the vehicle
as soon as safely possible and
Bonnet open red
close. See Opening and Closing
the Bonnet (page 93).

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Fiesta (), enIND, Edition date: 11/2011


Information Displays

Engine
Message Warning lamp Action

See Starting a Diesel Engine


Engine preheating amber
(page 69).

Engine immobiliser
Message Warning lamp Action

Have the system checked by a


Immobiliser malfunction service
red properly trained technician as
now
soon as possible.

Hill start assist


Message Warning lamp Action

Have the system checked by a


Hill start assist not available amber properly trained technician as
soon as possible.

Lighting
Message Warning lamp Action

Left indicator malfunction change


- See Changing a Bulb (page 34).
bulb
Right indicator malfunction
- See Changing a Bulb (page 34).
change bulb

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Information Displays

Maintenance
Message Warning lamp Action

See Brake and Clutch Fluid


Brake fluid level low stop safely red
Check (page 98).
Have the system checked by a
Brake system malfunction stop
red properly trained technician imme-
safely
diately.
Engine oil pressure low stop safely red See Engine Oil Check (page 96).
Have the system checked by a
Engine malfunction service now amber properly trained technician as
soon as possible.

Steering
Message Warning lamp Action

Have the system checked by a


Steering malfunction service now red properly trained technician imme-
diately.
Have the system checked by a
Steering malfunction stop safely red properly trained technician imme-
diately.
Full steering will be maintained
but you will need to exert greater
Power steering malfunction force on the steering wheel. Have
amber
service now the system checked by a properly
trained technician as soon as
possible.

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Information Displays

Transmission (6-speed automatic)


Message Warning lamp Action

Have the system checked by a


Transmission malfunction service
red properly trained technician imme-
now
diately.
Under certain driving conditions it
is possible that the transmission
can overheat. In these circum-
stances it is necessary to stop the
vehicle or, where safe and legal to
Transmission hot. Speed up or
red do so, accelerate to a higher speed
stop safely
to prevent damage to the transmis-
sion. Select N (NEUTRAL) or P
(PARK) and apply the parking
brake until the transmission has
cooled.
Stop the vehicle. Select N
(NEUTRAL) or P (PARK) and
Transmission hot. Wait... red apply the parking brake. Remain
stationary until the transmission
has cooled.
The vehicle can be driven as
Transmission ready -
normal.
See Automatic Transmission
Vehicle not in PARK select P - (page 72). See Starting and
Stopping the Engine (page ?).
See Automatic Transmission
To start select N or P - (page 72). See Starting and
Stopping the Engine (page ?).
See Starting and Stopping the
To start press brake -
Engine (page ?).
See Automatic Transmission
To start select N - (page 72). See Starting and
Stopping the Engine (page ?).
See Automatic Transmission
Door open apply brake - (page 72). See Starting and
Stopping the Engine (page ?).

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Information Displays

Stability control (ESP)


Message Warning lamp Action

Have the system checked by a


ABS malfunction service now amber properly trained technician as
soon as possible.
Have the system checked by a
ESP malfunction next service -
properly trained technician.

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Climate Control

PRINCIPLE OF OPERATION Warming the interior


Direct the air towards your feet. In cold or
Outside air humid weather conditions, direct some of
Keep the air intakes forward of the the air towards the windscreen and the
windscreen free from obstruction (snow, door windows.
leaves etc.) to allow the climate control Cooling the interior
system to function effectively.
Direct the air towards your face.
Recirculated air
CAUTION AIR VENTS
Prolonged use of recirculated air may
cause the windows to mist up. If the Centre air vent
windows mist up, follow the settings
for defrosting and demisting the
windscreen.

The air currently in the passenger


compartment will be recirculated. Outside
air will not enter the vehicle.

Heating
Heating performance depends on the
temperature of the engine coolant.

Air conditioning
A B
Note: The air conditioning operates only E112167
when the temperature is above 4°C (39°F).
Note: If you use the air conditioning, the A Close
fuel consumption of your vehicle will be B Open
higher.
Air is directed through the evaporator Side air vent
where it is cooled. Humidity is extracted
from the air to help keep the windows free
of mist. The resulting condensation is
directed to the outside of the vehicle and
it is therefore normal if you see a small
pool of water under your vehicle.

General information on controlling


the interior climate
E71942
Fully close all the windows.

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Climate Control

MANUAL CLIMATE CONTROL Note: If you switch the blower off, the
windscreen may mist up.
Air distribution control
Recirculated air
A
E B
E73059

Press the button to toggle between outside


air and recirculated air.

System settings
Note: Set all controls to the positions
shown.

Measure units
D C Note: The outside air temperature is only
E102387 displayed in degrees Celsius and cannot be
set to degrees Fahrenheit.
A Footwell
Heating the interior quickly
B Footwell and windscreen
C Windscreen
D Face level
E Face level and footwell

You can set the air distribution control to


any position between the symbols.

Blower
E102393

Ventilation

E102390

A Off E102394

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Climate Control

Set the air distribution control, blower and Defrosting and demisting the
air vents to suit your requirements. windscreen

Switching the air conditioning on and


off

If you turn the blower off, the air


conditioning will turn off. When you turn
E102397
the blower on again, the air conditioning
will come on automatically. When the temperature is above 4°C
(39°F), the air conditioning will switch on
Cooling with outside air automatically. Make sure that the blower
is on. The indicator in the switch will
illuminate during defrosting and demisting.
If you move the air distribution control to
a position other than C, the A/C will
remain on.
You can switch the air conditioning and
recirculated air on and off while the air
distribution control is set to position C.
If necessary, switch the heated windows
E102395 on. See Heated Windows (page 62).
Cooling the interior quickly Reducing interior air humidity

E102396 E102398

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Climate Control

AUTOMATIC CLIMATE You can set the temperature between 16ºC


(61°F) and 28ºC (82°F) in steps of 0.5ºC
CONTROL (1°F). In position LO, below 16ºC (61°F),
the system will switch to permanent
The system controls the temperature, cooling. In position HI, above 28ºC (82°F),
amount and distribution of the air flow the system will switch to permanent
automatically and adjusts them according heating. In these positions the system will
to the driving and weather conditions. not regulate a stable temperature.
Pressing the AUTO button once switches
on the auto mode. Blower
Note: Avoid adjusting the settings when
the vehicle interior is extremely hot or cold.
The automatic climate control adjusts to
the current circumstances automatically.
For the system to function properly, the side
and centre vents should be fully open.
Note: The sunload sensor is located on top
of the instrument panel. Do not cover the
sensor with any objects. E102731

Note: At low outside temperatures, when The blower setting is indicated in the
the system is in auto mode, the air stream display.
will be directed to the windscreen and the To return to auto mode, press the AUTO
side windows as long as the engine is cold. button.
Units of measure Air distribution
Note: The outside air temperature is only To adjust air distribution, press the desired
displayed in degrees Celsius and cannot be button. Any combination of settings can
set to degrees Fahrenheit. be selected simultaneously.
Setting the temperature

A B C
E70308

E102706
A Footwell
B Face level
C Windscreen

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Climate Control

When you select windscreen defrosting Press the recirculated air button to toggle
and demisting, A, B and C switch off between outside air and recirculated air.
automatically and the air conditioning Note: When the system is in auto mode and
switches on. Outside air will flow into the the interior and exterior temperatures are
vehicle. You cannot select recirculated air. quite hot, the system selects recirculated
Windscreen defrosting and air automatically to maximise cooling of the
demisting interior. Once the selected temperature is
reached, the system will reselect outside air
automatically.
E91392 Switching off the automatic
climate control
Press the windscreen defrosting and
demisting button. Outside air will flow into
the vehicle. Air conditioning is
automatically selected. As long as the air E91394

distribution is set to this position, you


Press the OFF button.
cannot select recirculated air.
When switched off, the heating, ventilation
The blower speed and the temperature
and air conditioning system is switched off
control operate automatically and cannot
and recirculated air is selected.
be adjusted manually. The blower is set to
high speed and the temperature to HI.
When you select windscreen defrosting HEATED WINDOWS
and demisting, the heated screens switch
on automatically and switch off after a Use the heated rear window to defrost or
short time. demist the rear window.
To return to auto mode, press the AUTO Note: The heated windows operate only
button. when the engine is running.
Note: The heated windows will
Switching the air conditioning on automatically switch off after a preset time.
and off

E72507

Press the heated rear window button to


Press the A/C button to switch the air switch the heated rear window on and off.
conditioning on and off. A/C OFF appears
in the display when the air conditioning is
switched off.
A/C ON appears in the display when the
air conditioning is switched on.

Recirculated air

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Seats

SITTING IN THE CORRECT • bend your legs slightly so that you can
press the pedals fully.
POSITION
• position the shoulder strap of the seat
belt over the centre of your shoulder
and position the lap strap tightly across
your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.

HEAD RESTRAINTS
Adjusting the head restraint
WARNINGS
E68595 Raise the rear head restraint when
the rear seat is occupied by a
WARNINGS passenger.
Do not adjust the seats when the When using a forward facing child
vehicle is moving. restraint on a rear seat, always
Only when you use the seat belt remove the head restraint from that
properly, can it hold you in a position seat.
that allows the airbag to achieve its
optimum effect.

When you use them properly, the seat,


head restraint, seat belt and airbags will
provide optimum protection in the event
of a collision. We recommend that you:
• sit in an upright position with the base
of your spine as far back as possible.
• do not recline the seatback more than
30 degrees.
• adjust the head restraint so that the
top of it is level with the top of your
head and as far forwards as possible,
remaining comfortable. E66539

• keep sufficient distance between Adjust the head restraint so that the top
yourself and the steering wheel. We of it is level with the top of your head.
recommend a minimum of 250
millimetres (10 inches) between your Removing the head restraint
breastbone and the airbag cover.
Press the locking buttons and remove the
• hold the steering wheel with your arms head restraint.
slightly bent.

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Seats

MANUAL SEATS Adjusting the height of the driver’s


seat
WARNING
Do not adjust the seats while the
vehicle is moving.

Moving the seats forwards or


backwards
WARNING
Rock the seat backwards and
forwards after releasing the lever to
make sure that it is fully engaged in E70730
its catch.
Each pull or press on the lever will raise or
lower the height by a small amount.

Adjusting the angle of the


seatback

E70728
E70731

REAR SEATS
Folding the seatbacks down
WARNING
When folding the seatbacks down,
take care not to get your fingers
caught between the seatback and
seat frame.

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Seats

CAUTIONS
Do not attempt to fold the rear seat
cushion forwards.
Lower the head restraints. See Head
Restraints (page 63).

1
1

E102532

1. Press the unlock buttons down and


hold them there.
2. Push the seatback forwards.
WARNINGS
When folding the seatbacks up,
make sure that the belts are visible
to an occupant and not caught
behind the seat.
Make sure that the seats and the
seatbacks are secure and fully
engaged in their catches.

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Convenience features

SUN VISORS

E103382

Press the element in to use the cigar


E72973 lighter. It will pop out automatically.

CLOCK STORAGE COMPARTMENTS


To adjust the clock, switch the ignition on WARNING
and press buttons H or M as necessary. Do not drive with any storage
compartment lid open. Make sure
CUP HOLDERS that you secure the lid before setting
off.
WARNING
Do not place hot drinks in the cup CAUTION
holders when the vehicle is moving. Do not keep heat-sensitive items and
liquids in any storage compartment.
CIGAR LIGHTER
CAUTIONS
If you use the socket when the engine
is not running, the battery may
discharge.
Do not hold the cigar lighter element
pressed in.

Note: You can use the socket to power 12


volt appliances that have a maximum
E72980
current rating of 15 Amperes. Use only Ford
accessory connectors or connectors
specified for use with SAE standard sockets.

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Convenience features

USB PORT

E104007 E138132

See Connectivity (page 153).


MAP POCKETS
FLOOR MATS
WARNINGS
When using the floor mats, always
make sure the floor mat is properly
secured using the appropriate fixings
and positioned so that it does not interfere
with the operation of the pedals.
Do not install additional floor mats
on top of the factory installed floor
mats.

E74686

AUDIO INPUT JACK

E136481

E138131

See Auxiliary input (AUX IN) socket


(page 131).

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Starting and Stopping the Engine

STEERING WHEEL LOCK 2. Fully depress the brake pedal.


3. Start the engine.
WARNING
All vehicles
Always check that the steering is
unlocked before attempting to move If the engine does not start, wait for a short
your vehicle. period and try again.
If the engine does not start after three
To activate the steering wheel lock: attempts, wait 10 seconds and follow the
flooded engine procedure.
1. Remove the key from the ignition
switch. If you have difficulty starting the engine
2. Turn the steering wheel. when the temperature is below -25°C
(-13°F), press the accelerator pedal to the
To deactivate the steering wheel lock: mid-way point of its travel and try again.
1. Insert and turn the key to position I.
Flooded engine
STARTING A PETROL ENGINE Vehicles with manual transmission
1. Fully depress the clutch pedal.
Note: You can only operate the starter for
a limited period of time, for example 10 2. Fully depress the accelerator pedal and
seconds. The number of start attempts is hold it there.
limited to approximately six. If you exceed 3. Start the engine.
this limit, the system will not allow you to
try again until a period of time has elapsed, Vehicles with automatic transmission
for example 30 minutes.
1. Move the transmission selector lever
Cold or hot engine to position P or N.
2. Fully depress the accelerator pedal and
Vehicles with manual transmission hold it there.
Note: Do not touch the accelerator pedal. 3. Fully depress the brake pedal.
Note: Releasing the clutch pedal during 4. Start the engine.
engine start may stop the engine cranking
and return to ignition on. All vehicles
1. Fully depress the clutch pedal. If the engine does not start, repeat the cold
or hot engine procedure.
2. Start the engine.

Vehicles with automatic transmission Engine idle speed after starting

Note: Do not touch the accelerator pedal. The speed at which the engine idles
immediately after starting will vary
Note: Releasing the brake pedal during depending on the engine temperature.
engine start may stop the engine cranking
and return to ignition on. The idle speed is automatically increased
when the engine is cold this is to heat the
1. Move the transmission selector lever catalytic converter. This keeps the vehicle
to position P or N. emissions to an absolute minimum.

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Starting and Stopping the Engine

The idle speed will slowly decrease to the


normal level as the catalytic converter
warms up.

STARTING A DIESEL ENGINE


Cold or hot engine
All vehicles
Note: When the temperature is below -15°C
(5°F), you may need to crank the engine for
up to 25 seconds.
Note: Continue cranking the engine until it
starts.
Note: You can only operate the starter for
a maximum of 30 seconds at a time.
Switch the ignition on and wait
until the glow plug indicator goes
off.

Vehicles with manual transmission


Note: Do not touch the accelerator pedal.
1. Fully depress the clutch pedal.
2. Start the engine.

Vehicles with automatic transmission


1. Select park or neutral.
2. Fully depress the brake pedal.
3. Start the engine.

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Fuel and Refuelling

SAFETY PRECAUTIONS CAUTIONS


Use diesel that meets the
WARNINGS specification defined by EN 590, or
Stop refuelling after the fuel nozzle the relevant national specification.
stops the second time. Additional Use diesel that has a sulphur level of
fuel will fill the expansion space in 50ppm or less.
the fuel tank which could lead to fuel
overflowing. Fuel spillage could be
hazardous to other road users. Note: We recommend that you use only
high quality fuel.
Do not use any kind of flames or heat
near the fuel system. The fuel system Note: The use of additives or other engine
is under pressure. There is a risk of treatments not approved by Ford is not
injury if the fuel system is leaking. recommended.
Note: We do not recommend the prolonged
use of additives intended to prevent fuel
FUEL QUALITY - PETROL waxing.
Note: Add 1 ml of IFTEX System G with Long-term storage
every litre of Gasoline (Petrol). It is available
at all Ford authorised dealerships. Most diesel fuels contain bio-diesel, it is
recommended to fill the tank with purely
CAUTION mineral diesel (where available) or add an
Do not use leaded petrol or petrol with anti-oxidant prior to long-term storage of
additives containing other metallic your vehicle exceeding two months. Your
compounds (e.g. manganese-based). dealer can help you with a suitable
They could damage the emission system. anti-oxidant.

Use minimum 91 octane unleaded petrol FUEL FILLER FLAP


that meets the specification defined by EN
228, or equivalent. WARNINGS
Take care when refuelling to avoid
FUEL QUALITY - DIESEL spilling any residual fuel from the fuel
pipe nozzle.
WARNING We recommend that you wait at
Do not mix diesel with oil, petrol or least 10 seconds before removing the
other liquids. This could cause a fuel pipe nozzle to allow any residual
chemical reaction. fuel to drain into the fuel tank.

CAUTIONS CAUTION
Do not add kerosene, paraffin or If you use a high pressure spray to
petrol to diesel. This could cause wash your vehicle, only spray the fuel
damage to the fuel system. filler flap briefly from a distance not
less than 20 centimetres (8 inches).

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Fuel and Refuelling

Note: Central locking also locks and CATALYTIC CONVERTER


unlocks the fuel filler flap. See Locking and
Unlocking (page 24). WARNING
Do not park or idle your vehicle over
dry leaves, dry grass or other
combustible materials. The exhaust
will radiate a considerable amount of heat
during use, and after you have switched
the engine off. This is a potential fire
hazard.

Driving with a catalytic converter


CAUTIONS
E137621
Avoid running out of fuel.

Do not crank the engine for long


periods.
Do not run the engine when a spark
plug lead is disconnected.
Do not push-start or tow-start your
vehicle. Use booster cables. See
Jump Starting the Vehicle (page
103).
Do not switch the ignition off when
E137622
driving.

1. Pull to open the flap. REFUELLING


2. Open the flap fully until it engages.
Turn the fuel filler cap anti-clockwise. CAUTION
3. When the filler cap is removed , a Do not attempt to start the engine if
hissing noise may be heard. This is you have filled the fuel tank with the
normal and should be disregarded. incorrect fuel. This could damage the
4. To close, turn the fuel filler cap engine. Have the system checked by a
clockwise until it clicks. properly trained technician immediately.
5. Close the fuel filler flap.

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Transmission

MANUAL TRANSMISSION To select the reverse gear, shift the lever


into the neutral position and then press the
lever fully to the right against a spring
WARNINGS
pressure, before pulling rearwards.
Engage reverse gear only when the
vehicle is stationary.
AUTOMATIC TRANSMISSION
Do not apply any undue lateral force
to the gear lever when changing from
WARNINGS
5th to 4th gear as this could lead to
the inadvertent selection of 2nd gear. It is not possible to tow-start or
push-start a vehicle fitted with an
automatic transmission. See Jump
Reverse gear Starting the Vehicle (page 103).
Apply the brakes before moving the
selector lever and keep them applied
until you are ready to move off.

Note: A cold engine has a higher idle speed.


This will increase the tendency for your
vehicle to creep when you have selected a
drive gear.
Note: The 6-speed transmission performs
a series of automated checks when the
ignition is turned to the off position. A slight
clicking sound may be heard and is
considered a normal part of operation.

E99077

Note: The reverse gear should be engaged


only when the vehicle is stationary.
To avoid shifting noises when engaging the
reverse gear, wait approximately three
seconds with the clutch depressed when
the vehicle is stationary.

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Transmission

Selector lever positions Note: The battery saver will deactivate the
warning chime after a period of time.
Vehicles with 6-speed automatic
transmission In this position, power is not transmitted
to the drive wheels and the transmission
is locked. You can start the engine with the
selector lever in this position.

Reverse

WARNING
Select reverse only when your vehicle
is stationary and the engine is at idle
speed.

Neutral
In this position, power is not transmitted
E127181 to the drive wheels but the transmission is
not locked. You can start the engine with
P Park the selector lever in this position.
R Reverse Drive
N Neutral Select drive to shift automatically through
D Drive the forward gears.
L Low Kickdown
Press the button on the selector lever to Press the accelerator pedal fully with the
select reverse and park. selector lever in the drive position to select
the next lowest gear for optimum
The selector lever position will be shown performance. Release the accelerator
in the information display. pedal when you no longer require
Park kickdown.

WARNINGS Grade assist


Select park only when your vehicle Note: The transmission is in normal mode
is stationary. when drive is selected.
Apply the parking brake and Note: The transmission will only operate in
select park before leaving your gears one through five if the grade assist
vehicle. Make sure that the selector function has been activated.
lever is latched in position. Note: When coasting down hill the grade
assist function will allow extended use of
Note: An audible warning will sound if you the lower gears resulting in an increase in
open the driver's door and you have not engine braking.
selected park.

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Transmission

Use the lever to move the selector lever


from the park position in the event of an
electrical malfunction or if your vehicle has
a flat battery.

E128654

When climbing steep gradients there may


be a tendency for the transmission to
continually shift between gears. If this
condition should arise press the button to E127182
activate the grade assist function. This will
allow improved driveability in hilly terrain. Lift up the cover in the centre console next
to the selector lever with a small flat
The grade assist indicator will be bladed tool.
illuminated.
With a small flat bladed tool push down
the locking lever in the slot and
simultaneously move the selector lever
Press the button again to deactivate the out of the P position.
grade assist function.

Low
Note: The transmission will downshift to
the appropriate gear for the current road
speed.
Select low when descending steep
gradients or driving in slow moving traffic.

Emergency park position release


lever
Note: If position P is selected again, this
procedure must be repeated.

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Brakes

PRINCIPLE OF OPERATION • Press the foot brake pedal firmly.


• Pull the parking brake lever up smartly
Disc brakes to its fullest extent.
Wet brake discs result in reduced braking • Do not press the release button while
efficiency. Dab the brake pedal when pulling the lever up.
driving from a car wash to remove the film • If your vehicle is parked on a hill and
of water. facing uphill, select first gear or P
(Park) and turn the steering wheel
ABS away from the kerb.
• If your vehicle is parked on a hill and
WARNING
facing downhill, select reverse gear or
The ABS does not relieve you of your P (Park) and turn the steering wheel
responsibility to drive with due care towards the kerb.
and attention.
To release the parking brake, press the
brake pedal firmly, pull the lever up slightly,
The ABS helps you to maintain full steering depress the release button and push the
and directional stability when you brake lever down.
heavily in an emergency, by preventing the
road wheels from locking.

HINTS ON DRIVING WITH


ANTI-LOCK BRAKES
Note: When the system is operating, the
brake pedal will pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The ABS will not eliminate the risks when:
• you drive too close to the vehicle in
front of you
• the vehicle is aquaplaning
• you take corners too fast
• the road surface is poor.

PARKING BRAKE
WARNING
Vehicles with an automatic
transmission should always be left
with the selector lever in position P
(Park).

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Stability Control

PRINCIPLE OF OPERATION Stability control (ESP) warning lamp


While driving, it flashes during activation
Electronic stability programme of the system. See Warning Lamps and
(ESP) Indicators (page 43).
WARNING Emergency brake assist
The system does not relieve you of
your responsibility to drive with due WARNING
care and attention. The system does not relieve you of
your responsibility to drive with due
care and attention.

The system will detect when you brake


B heavily by measuring the rate at which you
press the brake pedal. It will provide
maximum braking efficiency as long as you
press the pedal. The system can reduce
stopping distances in critical situations.
B

B
A
A B A

E72903

A Without ESP
B With ESP

The system supports stability when the


vehicle starts to slide away from your
intended path. This is performed by braking
individual wheels and reducing engine
torque as needed.
The system also provides an enhanced
traction control function by reducing
engine torque if the wheels spin when you
accelerate. This improves your ability to
pull away on slippery roads or loose
surfaces, and improves comfort by limiting
wheel spin in hairpin bends.

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Hill Start Assist

PRINCIPLE OF OPERATION 1. Press the brake pedal to bring the


vehicle to a complete standstill. Keep
The system makes it easier to pull away the brake pedal depressed.
when the vehicle is on a slope without the 2. If the sensors detect that the vehicle is
need to use the parking brake. on a slope the system will be activated
When the system is active, the vehicle will automatically.
remain stationary on the slope for a short 3. When you remove your foot from the
time after you release the brake pedal. brake pedal, the vehicle will remain on
During this time, you have time to move the slope without rolling away for
your foot from the brake to the accelerator approximately two to three seconds.
pedal and pull away. The brakes are This hold time will automatically be
released automatically once the engine extended if you are in the process of
has developed sufficient drive to prevent driving off.
the vehicle from rolling down the slope. 4. Drive off in the normal manner. The
This is an advantage when pulling away brakes will be released automatically.
on a slope, for example from a car park
ramp, traffic lights or when reversing uphill WARNING
into a parking space. If a malfunction is detected when the
WARNING system is active, the system will be
deactivated. The warning lamp will
The system does not replace the illuminate and a message will be shown in
parking brake. When you leave the the display. See Warning Lamps and
vehicle, always apply the parking Indicators (page 43). See Information
brake and select first or reverse gear. Messages (page 53).

USING HILL START ASSIST Deactivating the system


The system is activated automatically To deactivate the system, perform one of
when the vehicle is stopped on a slope the following:
greater than 3%. The system operates with • Drive off uphill without re-applying the
the vehicle facing downhill if reverse gear brake.
is selected and with the vehicle facing
• Wait for two to three seconds until the
uphill if any forward gear is selected.
system deactivates automatically.
Activating the system • If the system is active in a forward gear,
select reverse gear.
WARNINGS • If the system is active in reverse gear,
You must remain in the vehicle once select neutral.
you have activated the system.
During all times you are responsible
for controlling the vehicle,
supervising the system and
intervening, if required.

To activate the system:

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Parking Aids

PRINCIPLE OF OPERATION Note: The parking aid may emit false tones
if it detects a signal using the same
frequency as the sensors or if the vehicle is
WARNING
fully laden.
The parking aid does not relieve you
Note: The outer sensors may detect the
of your responsibility to drive with
side walls of a garage. If the distance
due care and attention.
between the outer sensor and the side wall
remains constant for three seconds, the
CAUTIONS tone will switch off. As you continue, the
Vehicles fitted with a trailer tow inner sensors will detect rearward objects.
module not approved by us may not
correctly detect obstacles. PARKING AID - VEHICLES
The sensors may not detect objects WITH: REAR PARKING AID
in heavy rain or other conditions that
cause disruptive reflections.
WARNING
The sensors may not detect objects
The parking aid does not relieve you
with surfaces that absorb ultrasonic
of your responsibility to drive with
waves.
due care and attention.
The parking aid does not detect
obstacles moving away from the
vehicle. They will only be detected
shortly after they start to move towards
the vehicle again.
Take particular care when reversing
with a tow ball arm or rear fitted
accessories e.g. a bicycle carrier, as
the rear parking aid will only indicate the
E77927
distance from the bumper to the obstacle.
If you use a high pressure spray to The parking aid is automatically activated
wash your vehicle, only spray the when you select reverse gear with the
sensors briefly from a distance not ignition switched on.
less than 20 centimetres (8 inches). You will hear an intermittent tone at a
distance of approximately 150 centimetres
Note: On vehicles fitted with a tow ball (59 inches) between the obstacle and rear
arm, the parking aid is deactivated bumper and approximately 50 centimetres
automatically when any trailer lamps (or (20 inches) to the side. Decreasing the
lighting boards) are connected to the 13-pin distance accelerates the intermittent tone.
socket via a trailer tow module we have A continuous tone will start at a distance
approved. of less than 30 centimetres (11 inches) to
the rear bumper.
Note: Keep the sensors free from dirt, ice
and snow. Do not clean with sharp objects. Note: If a high pitch tone is heard for three
seconds, this indicates a malfunction. The
system will be disabled. Have the system
checked by a properly trained technician.

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Cruise Control

PRINCIPLE OF OPERATION Setting a speed

WARNING
The system does not relieve you of
your responsibility to drive with due
care and attention.

Cruise control allows you to control your


speed using the switches on the steering
wheel. You can use cruise control when
you exceed approximately 30 km/h (20
mph).
E102680

USING CRUISE CONTROL Press to store and maintain your current


speed. The cruise control indicator will
illuminate. See Warning Lamps and
WARNING Indicators (page 43).
Do not use cruise control in heavy
traffic, on twisty roads or when the Changing the set speed
road surface is slippery.
WARNING
Switching cruise control on When you are going downhill, your
speed may increase above the set
speed. The system will not apply the
brakes. Change down a gear and press the
SET- switch to assist the system in
maintaining the set speed.

Note: If you accelerate by pressing the


accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, you will return to the speed that you
previously set.
E102679

Note: The system is ready for you to set a


speed.

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Cruise Control

Resuming the set speed


A

E102681
B
E102682
A Accelerate
B Decelerate The cruise control indicator will illuminate
and the system will attempt to resume the
speed that you previously set.
Cancelling the set speed
Switching cruise control off

E102682

Press the brake pedal or the CAN RES E102683

switch. The system will not retain the speed that


Note: The system will no longer control you previously set. The cruise control
your speed. The cruise control indicator will indicator will not illuminate.
not illuminate but the system will retain the
speed that you previously set.

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Load Carrying

GENERAL INFORMATION CAUTION


Do not exceed the maximum
WARNINGS permissible roof load of 50
Use load securing straps to an kilogrammes (110 pounds) (including
approved standard, e.g. DIN. the roof rack).
Make sure that you secure all loose
items properly. Check the security of the roof rack and
tighten its fittings as follows:
Place luggage and other loads as low
• before starting
and as far forward as possible within
the luggage or loadspace. • after driving 50 kilometres (30 miles)
Do not drive with the tailgate or rear • at 1 000 kilometres (600 miles)
door open. Exhaust fumes may enter intervals or less, depending on road
the vehicle. surface.
Do not exceed the maximum front To reduce fuel consumption, cross rails
and rear axle loads for your vehicle. should be removed when not in use.

CAUTIONS
Do not allow items to contact the rear
windows.
Do not use any abrasive materials to
clean the interior of the rear windows.
Do not install stickers or labels to the
interior of the rear windows.

ROOF RACKS AND LOAD


CARRIERS
Roof rack
WARNINGS
If you use a roof rack, the fuel
consumption of your vehicle will be
higher and you may experience
different driving characteristics.
Read and follow the manufacturer’s
instructions when you are fitting a
roof rack.

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Driving Hints

GENERAL DRIVING POINTS COLD WEATHER


PRECAUTIONS
Vehicles with a diesel engine
If the low fuel level warning lamp comes The functional operation of some
on, refuel as soon as possible. If you components and systems can be affected
continue driving without refuelling, the at temperatures below -30°C (-22°F).
engine will start to run unevenly. This
indicates that you are about to run out of DRIVING THROUGH WATER
fuel. Refuel immediately.
Driving through water
RUNNING-IN CAUTIONS
Tyres Drive through water in an emergency
only, and not as part of normal driving.
WARNING Engine damage can occur if water
New tyres need to be run-in for enters the air filter.
approximately 500 kilometres (300
miles). During this time, you may In an emergency, the vehicle can be driven
experience different driving characteristics. through water to a maximum depth of 200
millimetres (8 inches) and at a maximum
Brakes and clutch speed of 10 km/h (6 mph). Extra caution
should be exercised when driving through
WARNING flowing water.
Avoid heavy use of the brakes and When driving in water, maintain a low
clutch if possible for the first 150 speed and do not stop the vehicle. After
kilometres (100 miles) in town and driving through water, and as soon as it is
for the first 1500 kilometres (1000 miles) safe to do so:
on motorways. • Depress the brake pedal lightly and
check that full brake function is
Engine achieved.
• Check that the horn works.
CAUTION
• Check that the vehicle's lights are fully
Avoid driving too fast during the first operational.
1500 kilometres (1000 miles). Vary
your speed frequently and change up • Check the power assistance
through the gears early. Do not labour the of the steering system.
engine.

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Roadside Emergencies

FIRST AID KIT

E102206

First aid kit is stored in the glove box. It


contains spare fuses, spare bulbs and
emergency medical treatment kit. Use it
under emergency situations.

WARNING TRIANGLE
Space is provided in the luggage
compartment.

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Fuses

FUSE BOX LOCATIONS CHANGING A FUSE


Engine compartment fuse box WARNINGS
Do not modify the electrical system
of your vehicle in any way. Have
repairs to the electrical system and
the replacement of relays and high current
fuses carried out by properly trained
technicians.
Switch the ignition and all electrical
equipment off before touching or
attempting to change a fuse.

E78332
CAUTION
Fit a replacement fuse with the same
Passenger compartment fuse box rating as the one you have removed.
- RHD
This fuse box is located behind the glove Note: You can identify a blown fuse by a
box. Open the glove box and empty the break in the filament.
contents. Press the sides inwards and Note: All fuses, except high current fuses,
swivel the glove box downwards. are a push fit.

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Fuses

FUSE SPECIFICATION CHART


Engine compartment fuse box

E130152

Ampere
Fuse Circuits protected
rating

1 40 ABS module
2 60 Cooling system fan high speed
3 40 Cooling system fan low speed
4 30 Heater blower
5 60 Passenger compartment fuse box supply (battery)
6 30 Body control module (BCM)
7 60 Ignition relay

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Fuses

Ampere
Fuse Circuits protected
rating

8 (Diesel Glow plug


60
only)
9 20 Automatic transmission unit
10 20 Automatic transmission unit
11 30 Starter relay
12 7.5 Head lamp switch assembly
13 7.5 Back up lamp
14 - Not used
15 - Not used
16 15 Powertrain control module, engine control
17 (Petrol Fuel pump relay
15
only)
17 (Diesel Fuel heater
20
only)
18 10 Dipped beam left-hand relay
19 10 Dipped beam right-hand relay
20 10 Main beam left-hand relay
21 10 Main beam right-hand relay
22 15 (BCM) Lighting control battery supply
23 15 Front fog lamps
24 15 Direction indicators
25 - Not used
Electric exterior mirrors switch, electric folding mirrors,
26 7.5
power window (driver door)
27 (Petrol Powertrain control module (PCM)
10
only)
27 (Diesel Powertrain control module (PCM)
7.5
only)
28 20 Horn

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Fuses

Ampere
Fuse Circuits protected
rating

29 10 Air conditioning clutch


30 - Not used
31 - Not used
32 20 Battery saver, horn
33 20 Heated rear window
34 20 Fuel tank, fuel pump relay, fuel heater
35 - Not used
36 20 ABS valve (ESP only)
37 - Not used
38 - Not used
39 - Not used
40 - Not used

Relay Circuits switched

R1 Cooling system fan (High speed)


R2 Ignition
R3 Powertrain control module (PCM)
R4 Main beam
R5 Dipped beam
R6 Backup lamp (automatic transmission only)
R7 Cooling system fan (Low speed)
R8 Starter
R9 Air conditioning clutch
R10 Front fog lamps

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Fuses

Relay Circuits switched

R11 Fuel pump, fuel heater


R12 Dual horn
R13 Heater blower

Passenger compartment fuse box

E113003

Fuse Ampere rating Circuits protected

1 7.5 Audio system, instrument cluster


2 10 Airbag module
3 - Not used

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Fuses

Fuse Ampere rating Circuits protected

4 - Not used
5 - Not used
Passive anti theft system, electric power assisted steering
6 10
(EPAS), instrument cluster, BCM
7 10 Gear shift
8 - Not used
9 10 Stop lamp switch
10 20 BCM (windscreen wiper)
Multi functional display, clock, internal scanner, heating
11 7.5
ventilating, air conditioning (HVAC) panel
12 15 Audio system
13 20 Cigar lighter
14 - Not used
15 15 Data link connector
16 - Not used
17 15 Ignition switch
18 7.5 Instrument Cluster
19 7.5 Fog lamp relay
20 7.5 Blower control, A/C clutch
21 - Not used
22 15 Wiper switch, washer pump
23 - Not used
24 15 Body control module and rear wiper
25 30 Power windows (rear)
26 30 Power windows (front)

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Vehicle recovery

TOWING POINTS TOWING THE VEHICLE ON


FOUR WHEELS
Front towing eye
All vehicles
WARNINGS
Switch the ignition on when your
vehicle is being towed. The steering
lock will engage and the direction
indicators and brake lamps will not work
if you do not.
The brake and steering assistance
will not operate unless the engine is
running. Press the brake pedal harder
E138591
and allow for increased stopping distances
and heavier steering.
Space is provided in the spare wheel well.
The towing eye must always be carried in
CAUTIONS
the vehicle.
Too much tension in the tow rope
CAUTION could cause damage to your vehicle
The screw-in towing eye has a or the vehicle that is towing.
left-hand thread. Turn it Do not use a rigid tow bar on the front
anti-clockwise to install it. Make sure towing eye.
that the towing eye is fully tightened.
Select neutral when your vehicle is
being towed.
Note: Insert the wheel brace on the
underside of the cover and prise off the
cover. Drive off slowly and smoothly without
jerking the vehicle that is towing.
Rear towing hook
Vehicles with automatic
transmission
CAUTIONS
If a speed of 20 km/h (12 mph) and a
distance of 20 kilometres (12 miles)
is to be exceeded the drive wheels
must be lifted clear of the ground.
It is recommended not to tow with the
drive wheels on the ground. However,
if it is required to move the vehicle
E138592 from a dangerous location, do not tow your
vehicle faster than 20 km/h (12 mph) or
Note: On vehicles with a tow bar, use the further than 20 kilometres (12 miles).
tow bar to tow a vehicle.

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Vehicle recovery

CAUTIONS
Do not tow your vehicle backwards.

In the event of a mechanical failure of


the transmission the drive wheels
must be lifted clear of the ground.
Do not tow your vehicle if the ambient
temperature is below 0ºC (32ºF).

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Maintenance

GENERAL INFORMATION Check when refuelling


• Engine oil level. See Engine Oil Check
Have your vehicle serviced regularly to help
(page 96).
maintain its roadworthiness and resale
value. There is a large network of Ford • Brake fluid level. See Brake and
Authorised Repairers that are there to help Clutch Fluid Check (page 98).
you with their professional servicing • Washer fluid level. See Washer Fluid
expertise. We believe that their specially Check (page 97).
trained technicians are best qualified to • Tyre pressures (when cold). See
service your vehicle properly and expertly. Technical Specifications (page 112).
They are supported by a wide range of
highly specialised tools developed • Tyre condition. See Wheels and Tyres
specifically for servicing your vehicle. (page 105).
In addition to regular servicing, we Monthly checks
recommend that you carry out the
following additional checks. • Engine coolant level (engine cold). See
Engine Coolant Check (page 97).
WARNINGS
• Pipes, hoses and reservoirs for leaks.
Switch the ignition off before
touching or attempting adjustment • Air conditioning operation.
of any kind. • Parking brake operation.
Do not touch the electronic ignition • Horn operation.
system parts after you have switched • Tightness of wheel nuts. See
the ignition on or when the engine is Technical Specifications (page 112).
running. The system operates at high
voltage.
Keep your hands and clothing clear
of the engine cooling fan. Under
certain conditions, the fan may
continue to run for several minutes after
you have switched the engine off.

CAUTION
When carrying out maintenance
checks, make sure that filler caps are
fitted securely.

Daily checks
• Exterior lamps.
• Interior lamps.
• Warning lamps and indicators.

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Maintenance

OPENING AND CLOSING THE Raise the bonnet slightly and move the
catch towards the left-hand side of the
BONNET vehicle.
Opening the bonnet

E87786

Open the bonnet and support it with the


strut.

E102165 Closing the bonnet


For item location: See At a Glance (page WARNING
8).
Make sure that the bonnet is closed
properly.

Lower the bonnet and allow it to drop from


under its own weight for the last 20 – 30
centimetres (8 - 11 inches).

E102884

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Maintenance

UNDER BONNET OVERVIEW - 1.5L DURATEC-16V TI-VCT (81KW/


110PS) - SIGMA

A B C D E

H G F
E137668

A Engine coolant reservoir*: See E Engine compartment fuse box:


Engine Coolant Check (page See Fuses (page 84).
97). F Windscreen and rear window
B Brake and clutch fluid reservoir*: washer fluid reservoir: See
See Brake and Clutch Fluid Washer Fluid Check (page 97).
Check (page 98). G Air cleaner: No maintenance
C Engine oil filler cap*: See necessary.
Engine Oil Check (page 96). H Engine oil dipstick*: See Engine
D Battery: See Vehicle battery Oil Check (page 96).
(page 103).
*The filler caps and the engine oil dipstick
are coloured for easy identification.

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Maintenance

UNDER BONNET OVERVIEW - 1.5L DURATORQ-TDCI (67KW/


91PS)

A B C D E

H G F
E137751

A Engine coolant reservoir*: See G Air cleaner: No maintenance


Engine Coolant Check (page necessary.
97). H Engine oil dipstick*: See Engine
B Brake and clutch fluid reservoir*: Oil Check (page 96).
See Brake and Clutch Fluid
Check (page 98). *The filler caps and the engine oil dipstick
are coloured for easy identification.
C Engine oil filler cap*: See
Engine Oil Check (page 96).
D Battery: See Vehicle battery
(page 103).
E Engine compartment fuse box:
See Fuses (page 84).
F Windscreen and rear window
washer fluid reservoir: See
Washer Fluid Check (page 97).

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Maintenance

ENGINE OIL DIPSTICK - 1.5L ENGINE OIL CHECK


DURATEC-16V TI-VCT (81KW/
CAUTION
110PS) - SIGMA
Do not use oil additives or other
engine treatments. Under certain
A B conditions, they could damage the
engine.

Note: The oil consumption of new engines


reaches its normal level after approximately
5000 kilometres (3000 miles).
E95540
Checking the oil level
A MIN
CAUTION
B MAX
Make sure that the level is between
the MIN and the MAX marks.
ENGINE OIL DIPSTICK - 1.5L
DURATORQ-TDCI (67KW/ Note: Check the level before starting the
engine.
91PS)
Note: Make sure that your vehicle is on level
ground.
Note: Oil expands when it is hot. The level
A B may therefore extend a few millimetres
beyond the MAX mark.
Remove the dipstick and wipe it with a
clean, lint free cloth. Replace the dipstick
and remove it again to check the oil level.
If the level is at the MIN mark, top up
immediately.

Topping up
E137721
WARNINGS
A MIN Only top up when the engine is cold.
If the engine is hot, wait 10 minutes
B MAX
for the engine to cool down.
Do not remove the filler cap when
the engine is running.

Remove the filler cap.

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Maintenance

WARNING WARNINGS
Do not top up further than the MAX Do not remove the filler cap when
mark. the engine is hot. Wait for the engine
to cool down.
Note: Soak up any spillage with an
absorbent cloth immediately. CAUTIONS
In an emergency, you can add just
Top up with fluid that meets the Ford
water to the cooling system to reach
specification. See Technical
a vehicle service station. Have the
Specifications (page 98).
system checked by a properly trained
Replace the filler cap. Turn it until you feel technician as soon as possible.
a strong resistance.
Prolonged use of incorrect dilution of
the coolant can cause engine damage
ENGINE COOLANT CHECK from corrosion, overheating or
freezing.
Checking the coolant level
Unscrew the cap slowly. Any pressure will
WARNING escape slowly as you unscrew the cap.
Do not allow the fluid to touch your
CAUTION
skin or eyes. If this happens, rinse the
affected areas immediately with Do not top up further than the MAX
plenty of water and contact your doctor. mark.

CAUTION Top up with a premixed coolant that meets


the Ford specification. See Technical
Make sure that the level is between Specifications (page 98).
the MIN and the MAX marks.

Note: Coolant expands when it is hot. The WASHER FLUID CHECK


level may therefore extend beyond the MAX
mark. Note: The front and rear washer systems
are supplied from the same reservoir.
If the level is at the MIN mark, top up
immediately. When topping up, use a mixture of washer
fluid and water to help prevent freezing in
Topping up cold weather and improve the cleaning
capability. We recommend that you use
WARNINGS only high quality washer fluid.
Only top up when the engine is cold. For information on fluid dilution, refer to
If the engine is hot, wait 10 minutes the product instructions.
for the engine to cool down.
Do not remove the filler cap when
the engine is running.

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Maintenance

BRAKE AND CLUTCH FLUID WARNINGS


CHECK If the level is at the MIN mark, have
the system checked by a properly
WARNINGS trained technician as soon as
possible.
Use of any fluid other than the
recommended brake fluid may
reduce brake efficiency and not meet Note: Keep brake fluid clean and dry.
Ford's performance standards. Contamination with dirt, water, petroleum
products or other materials may result in
Do not allow the fluid to touch your brake system damage and possible failure.
skin or eyes. If this happens, rinse the
affected areas immediately with Note: The brake and the clutch systems are
plenty of water and contact your doctor. supplied from the same reservoir.
Top up with fluid that meets the Ford
specification. See Technical
Specifications (page 98).

TECHNICAL SPECIFICATIONS
Vehicle fluids
Item Recommended fluid Specification

Ford or Motorcraft
Engine oil Formula E SAE 5W-30 WSS-M2C913-B
*
Engine Oil
Motorcraft SuperPlus Anti-
Coolant WSS-M97B44-D
freeze
Ford or Motorcraft Super
Brake fluid WSS-M6C57-A2
DOT 4 Brake Fluid
Ford or Motorcraft Transmis-
Manual transmission fluid WSD-M2C200-C
sion fluid
Washer fluid Ford approved washer fluid WSD-M8B16-AA
*
You can use an alternative SAE 5W-30 engine oil, providing it meets the specification
defined by WSS-M2C913-B.
Topping up the oil: If you are unable to find an oil that meets the specification defined
by WSS-M2C913-B, you must use SAE 5W-30.

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Maintenance

Capacities

Variant Item Capacity in Litres (gallons)

Windscreen and rear


All 2.5 (0.6)
window washer system
Vehicles with a petrol
Engine cooling system approx. 5.5 (1.2)
engine
Vehicles with a diesel engine Engine cooling system approx. 6.1 (1.3)
Vehicles with a petrol
Fuel tank 42 (9.2)
engine
Vehicles with a diesel engine Fuel tank 42 (9.2)
1.5L Duratec-16V Ti-VCT Engine lubrication system -
4 (0.9)
(Sigma) including the oil filter
1.5L Duratec-16V Ti-VCT Engine lubrication system -
3.8 (0.8)
(Sigma) excluding the oil filter
1.5L Duratorq-TDCi (DV5) Engine lubrication system -
3.9 (0.9)
Diesel including the oil filter
1.5L Duratorq-TDCi (DV5) Engine lubrication system -
3.5 (0.8)
Diesel excluding the oil filter

Engine oil top up capacities


Engine Capacity in litres (gallons)

1.5L Duratec-16V Ti-VCT (Sigma) 0.8 (0.2)


1.5L Duratorq-TDCi (DV5) Diesel 1.6 (0.4)

Engine specifications
Engine type 1.5L Duratec-16V Ti-VCT 1.5L Duratorq-TDCi (DV5)
(Sigma) Diesel

Capacity 1499 CC 1498 CC


Power output 81 KW (110 PS) @ 6045 rpm 67 KW (91 PS) @ 3750 rpm
Max.torque 140 Nm @ 4500 rpm 204 Nm @ 2000-2750 rpm
Continuous engine speed 6500 rpm 4500 rpm

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Maintenance

Engine type 1.5L Duratec-16V Ti-VCT 1.5L Duratorq-TDCi (DV5)


(Sigma) Diesel

Max.Intermittent engine 6720 rpm 5100 rpm


speed
Idle speed 750 ± 50 rpm 750 ± 50 rpm
Induction system Naturally aspirated Turbocharged intercooled
Firing order 1-3-4-2 1-3-4-2
Spark plug gap 1 ± 0.05 mm -
Ignition system Electronic Ignition Compression Ignition

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Vehicle Care

CLEANING THE EXTERIOR Cleaning the chrome trim


CAUTION
WARNING
Do not use abrasives or chemical
If you use a car wash with a waxing
solvents. Use soapy water.
cycle, make sure that you remove the
wax from the windscreen.
Cleaning the alloy wheels
CAUTIONS Note: Do not apply a cleaning chemical to
Prior to using a car wash facility check warm or hot wheel rims and covers.
the suitability of it for your vehicle. Note: Industrial-strength (heavy-duty)
Some car wash installations use cleaners, or cleaning chemicals, in
water at high pressure. This could combination with brush agitation to remove
damage certain parts of your vehicle. brake dust and dirt, could wear away the
clear coat finish over a period time.
Remove the aerial before using an
automatic car wash. Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
Switch the heater blower off to wool, fuels or strong household detergent.
prevent contamination of the fresh air
filter. Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
We recommend that you wash your vehicle vehicle for a few minutes before doing so.
with a sponge and lukewarm water This will reduce the risk of increased
containing a car shampoo. corrosion of the brake discs, brake pads and
linings.
Cleaning the headlamps
Note: Some automatic car washes may
CAUTIONS cause damage to the finish on your wheel
Do not scrape the headlamp lenses rims and covers.
or use abrasives, alcoholic solvents or Alloy wheels and wheel covers are coated
chemical solvents to clean them. with a clear coat paint finish. To maintain
Do not wipe the headlamps when their condition we recommend that you:
they are dry. • Clean them weekly with the
recommended wheel and tyre cleaner.
Cleaning the rear window • Use a sponge to remove heavy
deposits of dirt and brake dust
CAUTION accumulation.
Do not scrape the inside of the rear • Rinse them thoroughly with a
window or use abrasives or chemical pressurised stream of water when you
solvents to clean it. have completed the cleaning process.
We recommend that you use Ford service
Use a clean, lint free cloth or a damp wheel cleaner. Make sure that you read
chamois leather to clean the inside of the and follow the manufacturer’s instructions.
rear window.

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Vehicle Care

Using other non-recommended cleaning Rear windows


products can result in severe and
permanent cosmetic damage. CAUTIONS
Do not use any abrasive materials to
Body paintwork preservation clean the interior of the rear windows.
CAUTIONS Do not install stickers or labels to the
Do not polish your vehicle in strong interior of the rear windows.
sunshine.
Do not allow polish to touch plastic REPAIRING MINOR PAINT
surfaces. It could be difficult to DAMAGE
remove.
Do not apply polish to the windscreen CAUTION
or rear window. This could cause the Remove apparently harmless looking
wipers to become noisy and they may substances from the paintwork
not clear the window properly. immediately (e.g. bird droppings, tree
resins, insect remains, tar spots, road salt
We recommend that you wax the and industrial fall out).
paintwork once or twice a year.
You should repair paintwork damage
CLEANING THE INTERIOR caused by stones from the road or minor
scratches as soon as possible. A choice of
Seat belts products is available from your Ford
Dealer. Read and follow the
WARNINGS manufacturer’s instructions.
Do not use abrasives, or chemical
solvents to clean them.
Do not allow moisture to penetrate
the seat belt retractor mechanism.

Clean the seat belts with interior cleaner


or water applied with a soft sponge. Let
the seat belts dry naturally, away from
artificial heat.

Instrument cluster screens, LCD


screens, radio screens
WARNING
Do not use abrasives, alcoholic
solvents or chemical solvents to
clean them.

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Vehicle battery

JUMP STARTING THE VEHICLE To connect the booster cables

WARNING
Do not use fuel lines, engine rocker
covers or the intake manifold as
grounding points.
A
CAUTIONS
Connect batteries with only the same
nominal voltage.
Always use booster cables with
insulated clamps and adequate size C D
cable.
Do not disconnect the battery from
the vehicle’s electrical system.

E102925

A Flat battery vehicle


B Booster battery vehicle
C Positive connection cable
D Negative connection cable

1. Position the vehicles so that they do


not touch one another.
2. Switch off the engine and any electrical
equipment.
3. Connect the positive (+) terminal of
vehicle B with the positive (+) terminal
of vehicle A (cable C).
4. Connect the negative (-) terminal of
vehicle B to the ground connection of
vehicle A (cable D). See Battery
connection points (page 104).

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Vehicle battery

CAUTIONS CAUTION
Do not connect to the negative (–) Do not connect to the negative (–)
terminal of the flat battery. terminal of the flat battery.
Make sure that the cables are clear of
any moving parts and fuel delivery BATTERY WARNING SYMBOLS
system parts.
Battery lables
To start the engine
No smoking, no naked flames,
1. Run the engine of vehicle B at no sparks.
moderately high speed. E135613

2. Start the engine of vehicle A. Shield the eyes.


3. Run both vehicles for a minimum of
three minutes before disconnecting the E135614

cables. Keep away from children.


CAUTION E135615

Do not switch on the headlamps when Corrosive.


disconnecting the cables. The peak
voltage could blow the bulbs. E135616

Note operating instructions.


i
Disconnect the cables in the reverse order.
E135617

Explosive gas.
BATTERY CONNECTION
POINTS E135618

E102923

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Wheels and Tyres

GENERAL INFORMATION Vehicles with a temporary spare


wheel
CAUTIONS
WARNINGS
Use only approved wheel and tyre
If the spare wheel differs from the
sizes. Using other sizes could damage
other fitted wheels, these rules must
the vehicle and will make the National
be followed:
Type Approval invalid.
Do not exceed 80 km/h (50 mph).
If you change the diameter of the tyres
from that fitted at the factory, the
speedometer may not display the Drive the shortest possible distances.
correct speed. Take the vehicle to your
dealer to have the engine management
system reprogrammed. Do not fit more than one spare wheel
on your vehicle at any one time.
If you intend to change the size of the
wheels from that fitted at the factory,
check the suitability with your dealer. Note: Your vehicle may exhibit some
unusual driving characteristics.
Note: The imported tyres fitted in this Vehicle jack
vehicle meets the requirement of BIS and
they comply with the requirements under WARNINGS
the Central Motor Vehicles Rules (CMVR),
The vehicle jack supplied with your
1989.
vehicle should only be used when
Note: Check your tyre pressures regularly changing a wheel in emergency
to optimise fuel economy. situations.
A decal with tyre pressure data is located Before using the vehicle jack, check
in the driver’s door opening at the B-pillar. that it is not damaged or deformed
Check and set the tyre pressure at the and that the thread is lubricated and
ambient temperature in which you are free from foreign matter.
intending to drive the vehicle and when the Never place anything between the
tyres are cold. jack and the ground, or the jack and
the vehicle.
CHANGING A ROAD WHEEL
Note: Vehicles with a tyre repair kit are not
Locking wheel nuts equipped with a vehicle jack or a wheel
brace.
You can obtain a replacement locking
It is recommended to use a workshop type
wheel nut key and replacement locking
hydraulic jack for changing between
wheel nuts from your dealer using the
summer and winter tyres.
reference number certificate.
Note: Use a jack with a minimum lifting
capacity of one tonne (one ton) and a lifting
plate with a minimum diameter of 80
millimetres (3.1 inches).

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Wheels and Tyres

Your vehicle jack, wheel brace, screw-in Jacking and lifting points
towing eye and wheel trim remover are
located in the spare wheel well. CAUTION
Use only the specified jacking points.
If you use other positions, you may
damage the body, steering,
suspension, engine, braking system or the
fuel lines.

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Wheels and Tyres

E137666

A Emergency use only


B Maintenance

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Wheels and Tyres

Assembling the wheel brace


Type one

A WARNING
When returning the wheel brace
extension to its original position, take
care not to get your fingers caught.
E93184

Indentations in the sills A show the Note: Make sure that the wheel brace is
location of the jacking points. fully extended.

E122546

Extend the wheel brace.

Type two
CAUTION
The screw-in towing eye has a
E93020
left-hand thread. Turn it
anti-clockwise to install it. Make sure
Vehicles with side skirts
that the towing eye is fully tightened.

E95345
E122502

Insert the screw-in towing eye into the


wheel brace.

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Wheels and Tyres

Removing the wheel trim WARNINGS


Type one If your vehicle has a manual
transmission, select first or reverse
Insert the flat end of the wheel brace gear. If it has an automatic
between the rim and the trim and carefully transmission, select park.
remove the trim. Have the passengers leave the
Type two vehicle.
Secure the diagonally opposite
wheel with an appropriate block or
wheel chock.
Make sure that the arrows on
1 directional tyres point in the direction
of rotation when the vehicle is
2 moving forwards. If you have to fit a spare
wheel with the arrows pointing in the
opposite direction, have the tyre refitted
in the correct direction by a properly
trained technician.
Do not work underneath the vehicle
when it is supported only by a jack.
Make sure the jack base is flat on the
E137997 ground and vertically below the
jacking point.
1. Insert the wheel trim remover.
2. Remove the wheel trim.
CAUTION
Note: Make sure that you pull the wheel
trim remover at right angles to the trim. Do not lay alloy wheels face down on
the ground, this will damage the paint.
Removing a road wheel
Note: The spare wheel is located under the
WARNINGS floor cover in the luggage compartment.
Park your vehicle in such a position
that neither the traffic nor you are
hindered or endangered.
Set up a warning triangle.

Make sure that the vehicle is on firm,


level ground with the wheels pointing
straight ahead.
Switch off the ignition and apply the
parking brake.

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Wheels and Tyres

5. Unscrew and remove the wheel nuts


and take off the wheel.

Installing a road wheel


WARNINGS
1 Use only approved wheel and tyre
sizes. Using other sizes could
damage the vehicle and will make
the National Type Approval invalid. See
Technical Specifications (page 112).
Do not fit run flat tyres on vehicles
that were not originally fitted with
them. Please contact your dealer for
2 more details regarding compatibility.

CAUTION
Do not install alloy wheels using
wheel nuts designed for use with steel
wheels.
E137998

Note: The wheel nuts of alloy wheels and


1. Install the locking wheel nut key.
spoked steel wheels can also be used for
2. Slacken the wheel nuts. the steel spare wheel for a short time
3. Assemble the jack handle. (maximum two weeks).
4. Jack up the vehicle until the tyre is clear Note: Make sure the wheel and hub contact
of the ground. surfaces are free from foreign matter.
Note: Make sure that the cones on the
wheel nuts are against the wheel.
1. Install the wheel.
2. Install the wheel nuts finger tight.
3. Install the locking wheel nut key.

E137833

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Wheels and Tyres

To make sure the front and rear tyres of


3 your vehicle wear evenly and last longer,
we recommend that you swap the tyres
from front to rear and vice versa at regular
intervals of between 5000 and 10000
1 2 kilometres (3000 and 6000 miles).
CAUTION
Do not scrub the sidewalls of the tyres
when you are parking.

4 If you have to mount a kerb, do so slowly


and approach it with the wheels at
right-angles to the kerb.
E90589
Examine the tyres regularly for cuts, foreign
4. Partially tighten the wheel nuts in the objects and uneven wear of the tread.
sequence shown. Uneven wear could mean that the wheel
5. Lower the vehicle and remove the jack. alignment is outside specification.
6. Fully tighten the wheel nuts in the Check the tyre pressures (including the
sequence shown. See Technical spare) when cold, every two weeks.
Specifications (page 112).
7. Install the wheel trim using the ball of USING WINTER TYRES
your hand.
WARNING CAUTION
Have the wheel nuts checked for Make sure that you use the correct
tightness and the tyre pressure wheel nuts for the type of wheel the
checked as soon as possible. winter tyres are fitted to.

TYRE CARE If winter tyres are used, make sure that the
tyre pressures are correct. See Technical
Specifications (page 112).

USING SNOW CHAINS


Snow chains are not recommended to be
used on this vehicle.

E70415

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Wheels and Tyres

TECHNICAL SPECIFICATIONS
Wheel nut torque
Wheel type Nm (Ib-ft)

All 135 (100)

Tyre pressures (cold tyres)


Up to 80 km/h (50 mph)
Normal load Full load

Variant Tyre size Front Rear Front Rear

bar (psi) bar (psi) bar (psi) bar (psi)

All 175/65 R 14 3 (44) 3 (44) 3 (44) 3 (44)

Up to 160 km/h (100 mph)


Normal load Full load

Variant Tyre size Front Rear Front Rear

bar (psi) bar (psi) bar (psi) bar (psi)

All 195/60 R 15 2.1 (30) 2.1 (30) 2.5 (36) 2.9 (42)

Continuous speed in excess of 160 km/h (100 mph)


Normal load Full load

Variant Tyre size Front Rear Front Rear

bar (psi) bar (psi) bar (psi) bar (psi)

All 195/60 R 15 2.1 (30) 2.1 (30) 2.5 (36) 2.9 (42)

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Vehicle identification

VEHICLE IDENTIFICATION
NUMBER

E137650

The vehicle identification number is


stamped into the floor panel on the
right-hand side, beside the front seat.

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Capacities and Specifications

TECHNICAL SPECIFICATIONS
Vehicle dimensions

D
A

E
E138240
B

Item Dimension Description Dimension in mm


(inches)

A Maximum length 4 291 (168.9)


B Overall width including exterior mirrors 1 973 (77.7)
C Overall height at EC kerb weight 1 433 - 1 469 (56.4 - 57.8)

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Capacities and Specifications

Item Dimension Description Dimension in mm


(inches)

D Wheelbase 2 489 (98)


E Front track 1 473 - 1 493 (58 - 58.8)
E 1 460 - 1 480 (57.5 -
Rear track
58.3)

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Audio introduction

IMPORTANT AUDIO
INFORMATION
WARNINGS
Due to technical incompatibility, E66257

recordable (CD-R) and rewritable


(CD-RW) discs may not function Disc labels
correctly.
Audio CD
These CD radio units will play
compact discs that conform to the
International Red Book standard
audio specification. Copy protected CDs
from some manufacturers do not conform
to this standard and playback cannot be
guaranteed.
Dual format, dual sided discs (DVD
Plus, CD-DVD format), adopted by
the music industry, are thicker than E66254
normal CDs and consequently playback
cannot be guaranteed, and jamming could MP3
occur. Irregular shaped CDs and CDs with
a scratch protection film or self adhesive
labels attached should not be used.
Warranty claims, where this type of disc is
found to be inside an audio unit returned
for repair, will not be accepted.
All CD units are designed to play
commercially pressed 12 cm audio
compact discs only.
E66255
The audio unit may be damaged if
unsuitable items like credit cards or
coins are pushed inside the CD
aperture.

Audio unit labels

E66256

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Audio unit overview

Note: Units have an integrated multi


function display situated above the CD
aperture. This shows important information
regarding control of your audio unit.
Additionally, there are various icons placed
around the display screen which light up
when a function is active (for example CD,
Radio or Aux.)
Type 1

A B C D E

O F

L
G
K

J I H
E103293

A CD eject. See Compact Disc Player (page 127).


B Navigation arrows.
C CD aperture. See Compact Disc Player (page 127).
D OK.
E Information.
F Traffic announcement. See Traffic information control (page 123).

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Audio unit overview

G Station presets. See Station preset buttons (page 123).


H Seek up. CD track selection. See Station tuning control (page 122). See Track
selection (page 127).
I On/off and volume control.
J Seek down. CD track selection. See Station tuning control (page 122). See
Track selection (page 127).
K Menu select.
L Sound menu select. See Bass/treble control (page 122). See Balance/fade
control (page 122).
M Auxiliary select. See Audio Input Jack (page 67). See Auxiliary input (AUX
IN) socket (page 131).
N Radio and waveband select. See Audio unit operation (page 122).
O CD select. See Compact Disc Player (page 127).

Type 2

1 2 3 4

E104157 A

A Descriptions for function buttons


1-4

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Audio unit overview

A B C D E
T F

S
G

Q
H

O N M L K J I
E103294

A CD eject. See Compact Disc Player (page 127).


B Navigation arrows.
C CD aperture. See Compact Disc Player (page 127).
D OK.
E Information.
F Traffic announcement. See Traffic information control (page 123).
G Sound menu select. See Bass/treble control (page 122). See Balance/fade
control (page 122).
H Telephone keypad and station presets. See Using the telephone (page 135).
See Station preset buttons (page 123).
I Function 4.
J Function 3.
K Seek up. CD track selection. See Station tuning control (page 122). See Track
selection (page 127).

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Audio unit overview

L On/off and volume control.


M Seek down. CD track selection. See Station tuning control (page 122). See
Track selection (page 127).
N Function 2.
O Function 1.
P Menu select.
Q Phone menu/mute. See Telephone (page 133).
R Auxiliary, USB and iPod select. See Audio Input Jack (page 67). See Auxiliary
input (AUX IN) socket (page 131). See Connectivity (page 153).
S Radio and waveband select. See Audio unit operation (page 122).
T CD select. See Compact Disc Player (page 127).

Function buttons 1 to 4 are context


dependent, and change according to the
current unit mode. Descriptions for the
functions are shown at the bottom of the
screen display.

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Audio System Security

SECURITY CODE
Each unit incorporates a unique code that
is linked to the vehicle identification
number (VIN). The system will
automatically check that the audio unit
and vehicle match before allowing
operation.
If a security code message appears, please
see your dealer.

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Audio unit operation

ON/OFF CONTROL The selector can also be used to return to


radio reception when you have been
Press the on/off control. This will also listening to another source.
operate the unit for up to one hour with the Alternatively, press the left arrow button
ignition turned off. to display the available wavebands. Scroll
The radio will switch off automatically to the required waveband and press OK.
after one hour.
STATION TUNING CONTROL
BASS/TREBLE CONTROL
Seek tuning
1. Press the sound menu button.
Select a waveband and briefly press one
2. Use the up and down arrow buttons to of the seek buttons. The unit will stop at
select the required setting. the first station it finds in the direction you
3. Use the left and right arrow buttons to have chosen.
make the necessary adjustment.
Manual tuning
The display indicates the level selected.
Press the OK button to confirm the new Type 1
settings.
1. Press the MENU button.
2. Select RADIO mode and then MANUAL
BALANCE/FADE CONTROL TUNE.
The fade control is used to adjust the 3. Use the left and right arrow buttons to
sound distribution from front to rear in tune down or up the waveband in small
vehicles equipped with rear speakers. increments or press and hold to
increment quickly, until you find a
The balance control is used to adjust the station you want to listen to.
sound distribution between the left and
right speakers. 4. Press OK to continue listening to a
station.
1. Press the sound menu button.
2. Use the up and down arrow buttons to Type 2
select the required setting. 1. Press function button 2.
3. Use the left and right arrow buttons to 2. Use the left and right arrow buttons to
make the necessary adjustment. The tune down or up the waveband in small
display indicates the level selected. increments or press and hold to
4. Press the OK button to confirm the new increment quickly, until you find a
settings. station you want to listen to.
3. Press OK to continue listening to a
WAVEBAND BUTTON station.

Scan tuning
Press the RADIO button to select from the
wavebands available. Scan allows you to listen to a few seconds
of each station detected.

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Audio unit operation

Type 1 AUTOSTORE CONTROL


1. Press the MENU button.
Note: This will store up to a maximum of
2. Select RADIO mode and then SCAN. the 10 strongest signals available, either
3. Use the seek buttons to scan up or from the AM or the FM waveband, and
down the selected waveband. overwrite the previously stored stations. It
can also be used to store stations manually
4. Press OK to continue listening to a
in the same way as other wavebands.
station.
• Press and hold function button 1 or the
Type 2 RADIO button.
1. Press function button 3. • When the search is complete, sound is
restored and the strongest signals are
2. Use the seek buttons to scan up or
stored on the Autostore presets.
down the selected waveband.
3. Press function button 3 again or OK to
continue listening to a station. TRAFFIC INFORMATION
CONTROL
STATION PRESET BUTTONS Many stations that broadcast on the FM
waveband have a TP code to signify that
This feature allows you to store your
they carry traffic programme information.
favourite stations so that they can be
recalled by selecting the appropriate Activating traffic announcements
waveband and pressing one of the preset
buttons. Before you can receive traffic
1. Select a waveband. announcements, you must press the TA
button. A ‘TA’ display will appear to show
2. Tune to the station required. the feature is switched on.
3. Press and hold one of the preset If you are already tuned to a station that
buttons. A progress bar and message broadcasts traffic information, ‘TP’ will
will appear. When the progress bar also be displayed. Otherwise the unit will
completes the station has been stored. search for a traffic programme.
The audio unit will also mute
momentarily as confirmation. When traffic information is broadcast, it
will automatically interrupt normal radio
This can be repeated on each waveband or CD playback and ‘Traffic announcement
and for each preset button. (TA)’ will appear in the display.
Note: When you drive to another part of the If a non-traffic station is selected or
country, FM and DAB stations that recalled using a preset button, the audio
broadcast on alternative frequencies, and unit will remain on that station unless:
are stored on preset buttons, may be
updated with the correct frequency and • TA is turned off, then on again.
station name for that area. • On certain models, the volume control
is set to zero for four minutes after
which the audio unit will retune to
another traffic station.

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Audio unit operation

Traffic announcement volume


Traffic announcements interrupt normal
broadcasts at a preset minimum level that
is usually louder than normal listening
volumes.
To adjust the preset volume:
• Use the volume control to make the
necessary adjustment during an
incoming TA broadcast. The display
will show the level selected.

Ending traffic announcements


The audio unit will return to normal
operation at the end of each traffic
announcement. To end the announcement
prematurely, press TA during the
announcement.
Note: If you press TA or TRAFFIC at any
other time it will switch all announcements
off.

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Audio unit menus

AUTOMATIC VOLUME NEWS BROADCASTS


CONTROL
Some audio units interrupt normal
When available, automatic volume control reception to broadcast news bulletins from
(AVC) adjusts the volume level to stations on the FM waveband or radio data
compensate for engine noise and road system (RDS) and enhanced other
speed noise. network (EON) linked stations, in the same
way as traffic information is provided.
1. Press the MENU button and select
AUDIO. During news broadcasts, the display will
indicate there is an incoming
2. Select AVC LEVEL or ADAPTIVE VOL. announcement. News interrupts are
3. Use the left or right arrow button to broadcast at the same preset volume level
adjust the setting. as traffic announcements.
4. Press the OK button to confirm your 1. Press the MENU button.
selection. 2. Select AUDIO.
5. Press the MENU button to return. 3. Scroll to NEWS and turn on or off with
the OK button.
DIGITAL SIGNAL PROCESSING 4. Press the MENU button to return.
(DSP)
ALTERNATIVE FREQUENCIES
DSP occupancy
This feature takes into account the Many programmes that broadcast on the
differences in distance from the various FM waveband have a programme
speakers in the vehicle to each seat. Select identification (PI) code, which can be
the sitting position for which the audio is recognised by audio units.
to be correctly enhanced. If your radio has alternative frequencies
(AF) tuning switched on and you move
DSP equaliser from one transmission area to another, this
facility will search for and switch to a
Select the music category that most suits
stronger station signal, if one can be found.
your listening preference. The audio output
will change to enhance the particular style Under certain conditions, however, AF
of music chosen. tuning may temporarily disrupt normal
reception.
Changing the DSP settings
When selected, the unit continually
1. Press the MENU button. evaluates signal strength and, if a better
signal becomes available, the unit will
2. Select AUDIO.
switch to that alternative. It mutes while
3. Scroll to the required DSP function. it checks a list of alternative frequencies
4. Use the up and down arrow buttons to and, if necessary, it will search once across
select the required setting. the selected waveband for a genuine
alternative frequency.
5. Press the OK button to confirm your
selection.
6. Press the MENU button to return.

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Audio unit menus

It will restore radio reception when it finds


one or, if one is not found, the unit will
return to the original stored frequency.
When selected, ‘AF’ will be shown in the
display.
1. Press the MENU button.
2. Select AUDIO.
3. Scroll to ALTERNAT FREQ. and turn on
or off with the OK button.
4. Press the MENU button to return.

REGIONAL MODE (REG)


Regional mode (REG) controls the
behaviour of AF switching between
regionally related networks of a parent
broadcaster. A broadcaster may run a fairly
large network across a large part of the
country. At various times of the day this
large network may be broken down into a
number of smaller regional networks,
typically centred on major towns or cities.
When the network is not split into regional
variants, the whole network caries the
same programming.
Regional mode ON: This prevents 'random'
AF switches when neighbouring regional
networks are not carrying the same
programming.
Regional mode OFF: This allows a larger
coverage area if neighbouring regional
networks are carrying the same
programming, but can cause 'random' AF
switches if they are not.
1. Press the MENU button.
2. Select AUDIO.
3. Scroll to RDS REGIONAL and turn on
or off with the OK button.
4. Press the MENU button to return.

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Compact Disc Player

COMPACT DISC PLAYBACK SHUFFLE/RANDOM


Note: During playback, the display indicates Random track playback, also known as
the disc, track and time that has elapsed shuffle, plays all tracks on the CD in
since the start of the track. random order.
During radio reception, press the CD button Type 1
once to start CD playback.
Playback will start immediately after a disc 1. Press the MENU button and select CD
is loaded. MODE.
2. Select SHUFFLE, which then enables
the function to be selected on or off.
TRACK SELECTION
When an MP3 CD is playing, options
• Press the seek up button once to move include SHUFFLE for the whole CD, or to
to the next track or press it repeatedly play all the tracks in the folder in a random
to access later tracks. order.
• Press the seek down button once to Type 2
replay the current track. If pressed
within two seconds of the start of a Press function button 2.
track, the previous track will be
Note: When an MP3 CD is playing, options
selected.
include SHUFFLE for the whole CD, or to
• Press the seek down button repeatedly play all the tracks in the folder in a random
to select previous tracks. order. Repeat presses of function button 2
• Press the up or down arrow buttons, will toggle these options.
and using the OK button, select the Use the seek up or down button to select
required track. the next track to shuffle if required.
Type 2
REPEAT COMPACT DISC
The desired track number may be entered
using the numeric keypad. Dial the required TRACKS
track number until complete (for example
1 then 2 for track 12), or dial the number Type 1
and directly press OK. 1. Press the MENU button and select CD
MODE.
FAST FORWARD/REVERSE 2. Select REPEAT, which then enables
the function to be selected on or off.
Press and hold the seek down or up The track will replay once ended.
buttons to search backwards or forwards
within the tracks on the disc. When an MP3 CD is playing, options
include REPEAT for the track, or to repeat
all the tracks in the folder.

Type 2
Press function button 1.

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Compact Disc Player

When an MP3 CD is playing, options You can play MP3 files recorded on
include REPEAT for the track, or to repeat CD-ROMs, CD-Rs, and CD-RWs. The disc
all the tracks in the folder. Repeat presses must be in the ISO 9660 level 1 or level 2
of function button 1 will toggle these format, or Joliet or Romeo in the expansion
options. format. You can also use a disc recorded
in Multi Session.
COMPACT DISC TRACK ISO 9660 format
SCANNING
This is the most common international
The SCAN function allows you to preview standard for the logical format of files and
each track for approximately 5 seconds. folders on a CD-ROM.
There are several specification levels. In
Type 1 Level 1, file names must be in the 8.3
format (no more than 8 characters in the
Various scan modes are possible, name, no more than 3 characters in the
according to the type of CD currently extension “.MP3”) and in capital letters.
playing.
Folder names can be no longer than 8
1. Press the MENU button and select CD characters. There can be no more than 8
MODE. folder levels (trees). Level 2 specifications
2. Select SCAN, which then enables the allow file names up to 31 characters long.
function to be selected on or off.
Each folder can have up to 8 trees.
Note: When an MP3 CD is playing, options
include SCAN for the CD, or just the tracks For Joliet or Romeo in the expansion
in the folder. format, please consider these restrictions
when configuring your CD writing software.
3. Press the OK button to stop the scan
mode. Multi session
Type 2 This is a recording method that enables
adding of data using the Track-At-Once
1. Press function button 3. method.
Note: When an MP3 CD is playing, options Conventional CDs begin at a CD control
include SCAN for the CD, or just the tracks area called the Lead-in and end at an area
in the folder. Repeat presses of function called Lead-out. A Multi Session CD is a
button 3 will toggle these options. CD having multiple sessions, with each
2. Press function button 3 again to stop segment from Lead-in to Lead-out
the scan mode. regarded as a single session.
• CD-Extra: The format that records
MP3 FILE PLAYBACK audio (audio CD data) as tracks on
session 1, and records data as tracks
MP3 (MPEG 1 Audio Layer-3) is a standard on session 2.
technology and format for compressing • Mixed CD: In this format, data is
audio data. This allows a more efficient recorded as track 1, and audio (audio
use of the media. CD data) is recorded as track 2.

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Compact Disc Player

File formats Playback tip: To specify a desired


playback order, before the folder or file
• With formats other than ISO 9660 name, input the order by number (e.g., “01,”
level 1 and level 2, folder names or file “02”), then record contents onto a disc.
names may not be displayed correctly. (The order differs depending on the writing
• When naming, be sure to add the file software.)
extension “.MP3” to the file name.
• If you put the extension “.MP3” to a file
other than MP3, the unit cannot
recognize the file properly and will
generate random noise that could
damage your speakers.
• The following discs take a longer time
to start playback.
• a disc recorded with complicated
tree structure.
• a disc recorded in Multi Session.
• a non-finalised disc to which data
can be added.

Playing a multi session disc


When the first track of the first session
is audio CD data E104206

Only audio CD data of the first session is ID3 Tag Version 2


played back. Non-audio CD data/MP3 file
information (track number, time, etc.) is The following occurs when an MP3 file
displayed with no sound. containing ID3 tag ver.2 is played:
When the first track of the first session • When skipping a portion of ID3 tag ver.2
is not audio CD data (at the beginning of the track), sound
• If an MP3 file is in the disc, only MP3 is not output. Skip time changes
file(s) play back and other data is depending ID3 tag ver.2 capacity.
skipped. (Audio CD data is not Example: At 64 kbytes, it is about 2
recognised.) seconds (with RealJukebox).
• If no MP3 file is in the disc, nothing is • The displayed elapsed playing time
played back. (Audio CD data is not when skipping a portion of ID3 tag ver.2
recognised.) is inaccurate. For MP3 files of a bit rate
other than 128 kbps, time is not
MP3 files playback order displayed accurately during playback.
• When an MP3 file is created with MP3
The playback order of the folders and files conversion software (e.g. RealJukebox
is as shown. - a registered trademark of
Note: A folder that does not include an MP3 RealNetworks Inc), ID3 ver.2 will
file is skipped. automatically be written.

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Compact Disc Player

MP3 navigation • The disc name


MP3 tracks may be recorded on the CD in • The artist name
several ways. They can all be placed in the • The track name
root directory like a conventional audio CD, These display options are selected in the
or they can be placed in folders that may same way as MP3 displays.
represent, for example, an album, an artist,
or a genre.
The normal playing sequence on CDs with
ENDING COMPACT DISC
multiple folders is to play the tracks within PLAYBACK
the root (top level) first, then the tracks in
any folder(s) within the root, then move To restore radio reception on all units:
onto the second folder, and so forth. • Press the RADIO button.
• Press the up or down arrow buttons to Note: This will not eject the CD; the disc
enter the track list. will merely pause at the point where radio
• Navigate the hierarchy using the arrow reception was restored.
buttons to select another folder or
To resume CD playback, press the CD
track (file).
button again.
• Press OK to select a highlighted track.

MP3 DISPLAY OPTIONS


Note: Type 1 units may require repeated
button presses of the INFO button to display
all the available track information.
When an MP3 disc is playing, certain
information encoded in each track can be
displayed. Such information will normally
include:
• The file name
• The folder name
• ID3 information which might be the
album or artist’s name
The unit will normally show the file name
that is playing. To select one of the other
items of information:
• Press the INFO button.

CD text display options


When an audio disc with CD text is playing,
limited information encoded in each track
can be displayed. Such information will
normally include:

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Auxiliary input (AUX IN) socket

Note: For optimum performance when


using any auxiliary device set the volume on
the device high. This will reduce audio
interference when charging the device via
the vehicle power supply socket.
When fitted the Auxiliary input (AUX IN)
socket permits an auxiliary device, such as
an MP3 player, to be linked into the vehicle
audio system. Output can be played
through the vehicle speakers.
To connect an auxiliary device, plug it into
the AUX IN socket using a 3.5 mm
conventional audio jack connector.
Select the auxiliary input via the AUX or
MENU button and playback will be heard
through the vehicle speakers. LINE IN or
LINE IN ACTIVE will appear in the vehicle
audio unit display. Volume, treble and bass
can be adjusted on the vehicle audio unit
as normal.
The vehicle audio unit buttons can also be
used to restore playback from the vehicle
audio unit, while the auxiliary device
remains connected.

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Audio Troubleshooting

AUDIO TROUBLESHOOTING

Audio unit display Rectification

PLEASE CHECK CD General error message for CD fault conditions, such as


cannot read the CD, data-CD inserted, etc. Ensure disc
is loaded correct way up. Clean and re-try, or replace
disc with known music disc. If error persists contact your
dealer.
CD DRIVE MALFUNCTION General error message for CD fault conditions such as
possible mechanism fault.
CD DRIVE HIGH TEMP Ambient temperature too hot – unit will not work until
it has cooled down.
IPOD ERROR READING DEVICE General error message for iPod fault conditions, such
as cannot read the data. Ensure iPod is inserted
correctly. If error persists contact your dealer.

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Telephone

GENERAL INFORMATION TELEPHONE SETUP


CAUTION Phonebook
Using the system with the engine off Note: It may be necessary to confirm
will drain the battery. phonebook access to the Bluetooth system
via the mobile phone.
This section describes the functions and After start up access to the phonebook list
features of the Bluetooth mobile phone can be delayed for several minutes,
hands free system. depending upon the size.
The Bluetooth mobile phone part of the
system provides interaction with the audio Phonebook categories
system and your mobile phone. It allows Note: Entries may be displayed without a
you to use the audio system to make and category attachment.
receive calls without having to use your
mobile phone. The category is indicated as an icon:
Phone
Compatibility of phones
E87990
CAUTION
Mobile
As no common agreement exists,
mobile phone manufacturers are able E87991
to implement a variety of profiles in
Home
their Bluetooth devices. Because of this,
an incompatibility can occur between the E87992
phone and hands-free system, which in
some cases may significantly degrade the Office
system performance. To avoid this E87993
situation, only recommended phones
should be used. Fax

Please visit the website www.ford- E87994

mobile-connectivity.com for full details.


Making a phone an active phone
Phones with Symbian operating When using the system for the first time,
system no phone is connected to the system.
Note: Certain phones require a special file After switching on the ignition and the
to be installed to enable full phonebook audio unit, the Bluetooth phone must be
access via Bluetooth. bonded to the system.
This is referred to as a SIS file and will be Bluetooth phone
available to download via the Ford website
www.ford- mobile-connectivity.com. After bonding a Bluetooth phone to the
system, this becomes the active phone.
For further information refer to the phone
menu.

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Telephone

Select the phone from the active phone 1. The Bluetooth feature must be
menu. activated on the phone and on the
audio unit. Make sure the Bluetooth
Turning the ignition and radio back on
menu option in the audio unit is set to
again, the last active phone is picked up by
ON. For information on phone settings,
the system.
refer to your phone user guide.
Note: In some cases the Bluetooth 2. In the Bluetooth menu on your phone,
connection must also be confirmed on the search for Ford Audio and select it.
phone.
3. Enter the code number shown on the
Bond another Bluetooth phone vehicle display using the phone keypad.
If no code number is shown on the
Bond a new Bluetooth phone as described display, enter the Bluetooth PIN
in the requirements for a Bluetooth number 0000 using the phone keypad.
connection. Now enter the Bluetooth PIN number
Phones stored in the system are accessible shown on the vehicle display.
by using the phone list on the audio unit. 4. If your mobile phone asks you to
Note: A maximum of six devices may be authorize the automatic connection,
bonded. If six Bluetooth devices have select YES.
already been bonded, one of these has to Note: A phone call will be disconnected if
be debonded in order to bond a new device. the audio unit is switched off. If the ignition
key is turned to the off position the phone
call will remain in progress.
BLUETOOTH SETUP
Before you can use your telephone with TELEPHONE CONTROLS
your vehicle it must be bonded to the
vehicle telephone system. Remote control
Handling of phones Voice and mode button
Up to six Bluetooth devices can be bonded
to the vehicle system.
Note: If there is an ongoing call when the
phone in use is selected as the new active
phone, the call is transferred to the vehicle
audio system.
Note: Even if connected to the car system, E102756
your phone can still be used in the usual
way. Incoming calls can be accepted by pressing
the MODE button once. Press the button
Requirements for Bluetooth again to end the call.
connection
The following are required before a
Bluetooth phone connection can be made.

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Telephone

USING THE TELEPHONE 2. Dial the number using the telephone


keypad on the audio unit.
Note: Refer to your audio guide for details 3. Press the OK button.
of the controls. See Audio unit overview Note: If you enter an incorrect digit whilst
(page 117). entering a phone number, press function
This chapter describes the phone functions button 3 to erase the last digit. A long press
of the audio unit. will erase the complete string of digits.
An active phone must be present. Ending a call
Even if connected to the audio unit, your
Calls can be ended by pressing function
phone can still be used in the usual way.
button 4.
Note: You can exit the phone menu by
Audio units without a telephone keypad
pressing any source button CD, RADIO or
can also end a call by pressing the MODE
AUX.
button on the remote control.
Making a call Redialling a number
Dialling a number using voice control 1. Press the PHONE button.
Phone numbers can be dialled using voice 2. Press the arrow buttons until CALL
control. See Telephone commands LISTS is displayed.
(page 145). 3. Press the OK button.
Dialling a number using the address Note: If the active phone does not provide
book a call out list, the last outgoing call
number/entry can be redialled.
You can access your phone address book
via Bluetooth. The entries will appear in 4. Press the up/down buttons to select
the unit display. the desired call list.
1. Press the PHONE button. 5. Press the OK button.
2. Press the arrow buttons until the phone 6. Press the up/down buttons to select
book is shown. the desired phone number.
3. Press the OK button 7. Press the OK button.
4. Press the up/down arrow buttons to Redialling the last dialled number
select the desired phone number.
1. Press the PHONE button.
Note: Press and hold the up/down arrow
buttons to skip to the next number. 2. Press the arrow buttons until REDIAL
is displayed.
5. Press the OK button to dial the
selected phone number. 3. Press the OK button.
If you have an audio unit with a telephone
Dialling a number using the telephone keypad:
keypad
1. Press the PHONE button.
If you have an audio unit with a telephone
2. Press the OK button.
keypad (buttons 0-9, * and #):
3. Press function button 2.
1. Press the PHONE button.

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Telephone

Receiving an incoming call 1. Press the PHONE button.


2. Press the up/down buttons until
Accepting an incoming call
SELECT PHONE is shown.
Incoming calls can be accepted by pressing 3. Press the OK button.
function button 1 or the MODE button on
the remote control. 4. Scroll through the different stored
phones by using the up/down buttons
Rejecting an incoming call to display the bonded phones.
5. Press the OK button to select the
Incoming calls can be rejected by pressing
phone which is to be the active phone.
function button 4.

Receiving a second incoming call Debonding a bonded phone


A bonded phone can be deleted from the
Note: The second incoming call function
system at any time, unless a phone call is
must be activated in your phone.
in progress.
If there is an incoming call whilst there is
1. Press the PHONE button.
an ongoing call, a beep will be heard and
you will have the option to end the active 2. Press the up/down buttons until
call and to accept the incoming call. SELECT PHONE is shown.
3. Press the OK button.
Accepting a second incoming call
4. Press function button 1.
Note: The first incoming call will be
disconnected and replaced by the second
incoming call.
Second incoming calls can be accepted
by pressing function button 1.

Rejecting a second incoming call


Second incoming calls can be rejected by
pressing function button 4.

Muting the microphone


Note: During a call, it is possible to mute
the microphone. Whilst muted, confirmation
will appear in the display.
Press function button 1. Press the button
once again to turn this function off.

Changing the active phone


Note: Phones must be bonded to the
system before they can be made active.
Note: After bonding a phone to the system,
this becomes the active phone.

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Voice control

PRINCIPLE OF OPERATION If you are not sure how to continue say


"HELP" for assistance or "CANCEL" if you
do not wish to continue.
CAUTION
The "HELP" function provides only a
Using the system with the engine off
subset of the available voice commands.
will drain the battery.
Detailed explanations of all possible voice
commands can be found on the following
Voice recognition enables operation of the pages.
system without the need to divert your
attention from the road ahead in order to Voice commands
change settings, or receive feedback from
the system. All voice commands should be given using
a natural speaking voice, as if speaking to
Whenever you issue one of the defined a passenger or on the phone. Your voice
commands with the system active, the level should be dependant on the
voice recognition system converts your surrounding noise level inside or outside
command into a control signal for the the vehicle but do not shout.
system. Your inputs take the form of
dialogues or commands. You are guided
through these dialogues by USING VOICE CONTROL
announcements or questions.
System operation
Please familiarise yourself with the
functions of the system before using voice The order and content of the voice controls
recognition. are given in the following lists. The tables
show the sequence of user voice
Supported commands commands and system responses for each
The voice control system allows you to available function.
control the following vehicle functions: <> indicates a number or stored name tag
• Bluetooth phone to be inserted by the user.

• radio Short cuts


• CD Player There are a number of voice command
• external device (USB) short cuts available, which allow you to
control some vehicle features without
• external device (iPod) having to follow the complete command
• automatic climate control menu. These are:
• Phone: CALL or DIAL NAME, DIAL
System response NUMBER, and REDIAL.
As you work through a voice session the • Phone: CALL FIRST NAME, LAST NAME
system will prompt you with a beep tone at LOCATION. Example: Call Fred
each time the system is ready to proceed. Bloggs at home.
Do not try to give any commands until the • Automatic climate control:
beep tone has been heard. The voice TEMPERATURE, AUTO MODE,
control system will repeat each spoken DEFROSTING ON, DEMISTING ON,
command back to you. DEFROSTING OFF and DEMISTING
OFF.

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Voice control

• Radio: TUNE NAME. • Store up to 20 name tags per function.


• External device (USB and iPod): • The average recording time for each
TRACK. name tag is approximately 2-3
seconds.
Start communicating with the system
Before you can start talking to the system AUDIO UNIT COMMANDS
you first have to press the VOICE button
for each operation and wait until the CD Player
system answers with a beep. See Voice
Control (page 28). You can control playback directly by voice
Press the button again to cancel the voice control.
session. Overview
Name tag The overview below shows the available
voice commands. The following lists will
The name tag functionality can support
give further information about the
the phone, audio and navigation features
complete command menu in selected
by using the "STORE NAME" function. You
examples.
can assign name tags to items such as
favourite radio stations and personal
phone contacts. See Audio unit
commands (page 138). See Telephone
commands (page 145).

"CD PLAYER"

"HELP"
"PLAY"
*
"TRACK"
"SHUFFLE ALL"
**
"SHUFFLE FOLDER"
"SHUFFLE OFF"
**
"REPEAT FOLDER"
"REPEAT TRACK"
"REPEAT OFF"

* Can be used as a shortcut.


** Only available if the CD contains audio data files like MP3.

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Voice control

Track You can choose a track on your CD directly.

Steps User says System answer

1 "CD PLAYER" "CD PLAYER"


2 "TRACK"
* "TRACK NUMBER PLEASE"

3 "<a number between 1 and 99>"


** "TRACK <number>"

* Can be used as a shortcut.


** Additionally, numbers can be spoken as up to four single digits (for example "2", "4",
"5" for track 245)

Shuffle all
To set random playback.

Steps User says System answer

1 "CD PLAYER" "CD PLAYER"


2 "SHUFFLE ALL"

Overview
Radio
The overview below shows the available
The radio voice commands support the voice commands. The following lists will
functionality of the radio and allow you to give further information about the
tune radio stations by voice control. complete command menu.

"RADIO"

"HELP"
"AM"
"FM"
*
"TUNE NAME"
"DELETE NAME"
"DELETE DIRECTORY"
"PLAY DIRECTORY"

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Voice control

"RADIO"

"STORE NAME"
"PLAY"

* Can be used as a shortcut.

Tune frequency
This function allows you to tune your radio
by voice commands.

Steps User says System answer

1 "RADIO" "RADIO"
2 "AM" "AM FREQUENCY PLEASE"
"FM" "FM FREQUENCY PLEASE"
3 "<frequency>"
* "TUNE <frequency>"

* The frequency may be entered in a variety of ways. Refer below for representative
examples.

• "Five thirty one" (531)


FM band: 87.5 - 108.0 in increments of 0.1
• "Nine hundred" (900)
• "Eighty nine point nine" (89.9)
• "Fourteen forty" (1440)
• "Ninety" (90.0)
• "Fifteen zero three" (1503)
• "One hundred point five" (100.5)
• "Ten eighty" (1080)
• "One zero one point one" (101.1)
• "One zero eight" (108.0) Store name
AM/MW band: 531 - 1602 in increments of If you have tuned a radio station, you can
9 store it with a name in the directory.
AM/LW band: 153 - 281 in increments of 1

Steps User says System answer

1 "RADIO" "RADIO"
2 "STORE NAME" "STORE NAME"
"NAME PLEASE"
3 "<name>" "REPEAT NAME PLEASE"
4 "<name>" "STORING NAME"

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Voice control

Steps User says System answer

"<name> STORED"

Tune name
This function allows you to call up a stored
radio station.

Steps User says System answer

1 "RADIO" "RADIO"
2 "TUNE NAME"
* "NAME PLEASE"

3 "<name>" "TUNE <name>"

* Can be used as a shortcut.

Delete name
This function allows you to delete a stored
radio station.

Steps User says System answer

1 "RADIO" "RADIO"
2 "DELETE NAME" "NAME PLEASE"
3 "<name>" "DELETE <name>"
"CONFIRM YES OR NO"
4 "YES" "DELETED"
"NO" "COMMAND CANCELLED"

Play directory
This function allows you to let the system
tell you all of the stored radio stations.

Steps User says System answer

1 "RADIO" "RADIO"
2 "PLAY DIRECTORY" "PLAY <DIRECTORY>"

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Voice control

Delete directory This function allows you to delete all


stored radio stations at once.

Steps User says System answer

1 "RADIO" "RADIO"
2 "DELETE DIRECTORY" "DELETE DIRECTORY"
"CONFIRM YES OR NO"
3 "YES" "RADIO DIRECTORY DELETED"
"NO" "COMMAND CANCELLED"

Play
This function switches the audio source to
the radio mode.

Steps User says System answer

1 "RADIO" "RADIO"
2 "PLAY"

Auxiliary input
This function allows you to switch the
audio source to the attached auxiliary input
device.

Steps User says System answer

1 "EXTERNAL DEVICE" "EXTERNAL DEVICE"


2 "LINE IN" "LINE IN"

Overview
External devices - USB
The overview below shows the available
These voice commands support the voice commands. The following lists will
functionality of an external USB device give further information about the
which may be connected to the audio unit. complete command menu in selected
examples.

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Voice control

"EXTERNAL DEVICE", "USB"

"HELP"
"PLAY"
*
"TRACK"
**
"PLAYLIST"
**
"FOLDER"
"SHUFFLE ALL"
"SHUFFLE FOLDER"
"SHUFFLE PLAYLIST"
"SHUFFLE OFF"
"REPEAT TRACK"
"REPEAT FOLDER"
"REPEAT OFF"

* Can be used as a shortcut.


** Playlists and folders activated by voice control must be assigned special filenames.
See General Information (page 153).

USB play
This function allows you to switch the
audio source to the attached USB device.

Steps User says System answer

1 "EXTERNAL DEVICE" "EXTERNAL DEVICE"


2 "USB" "USB"
3 "PLAY"

USB Track
You can choose a track on your USB device
directly.

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Voice control

Steps User says System answer

1 "EXTERNAL DEVICE" "EXTERNAL DEVICE"


2 "USB" "USB"
3 "TRACK" "TRACK NUMBER PLEASE"
4 "<a number between 1 and 99>"
* "TRACK <number>"

* Additionally, numbers can be spoken as up to four single digits (for example "2", "4",
"5" for track 245)

Overview
External devices - iPod
The overview below shows the available
These voice commands support the voice commands. The following lists will
functionality of an iPod which may be give further information about the
connected to the audio unit. complete command menu in selected
examples.

"EXTERNAL DEVICE", "IPOD"

"HELP"
"PLAY"
*
"TRACK"
**
"PLAYLIST"
"SHUFFLE ALL"
"SHUFFLE PLAYLIST"
"SHUFFLE OFF"
"REPEAT TRACK"
"REPEAT OFF"

* Can be used as a shortcut.


** Playlists activated by voice control must be assigned special filenames. See General
Information (page 153).

iPod Track
You can choose a track off the all titles list
of your iPod directly.

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Voice control

Steps User says System answer

1 "EXTERNAL DEVICE" "EXTERNAL DEVICE"


2 "IPOD" "IPOD"
3 "TRACK"
* "TRACK NUMBER PLEASE"

4 "<a number between 1 and 99>"


** "TRACK <number>"

* Can be used as a shortcut.


** Additionally, numbers can be spoken as up to five single digits (for example "5", "2",
"4", "5", "3" for track 52453), to a limit of 65535.

iPod playlist
You can choose a playlist from your iPod
directly.

Steps User says System answer

1 "EXTERNAL DEVICE" "EXTERNAL DEVICE"


2 "IPOD" "IPOD"
3 "PLAYLIST"
* "PLAYLIST NUMBER PLEASE"

4 "<a number between 1 and 10>" "PLAYLIST <number>"

* Playlists activated by voice control must be assigned special filenames. See General
Information (page 153).

Overview
TELEPHONE COMMANDS The overview below shows the available
voice commands. The following lists will
Phone give further information about the
Your phone system allows you to create complete command menu in selected
an additional phonebook. The stored examples.
entries can be dialled by voice control.
Phone numbers stored by using voice
control are stored on the vehicle system
and not in your phone.

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Voice control

"PHONE"

"HELP"
*
"MOBILE NAME"
*
"DIAL NUMBER"
*
"DIAL NAME"
"DELETE NAME"
"DELETE DIRECTORY"
"PLAY DIRECTORY"
"STORE NAME"
*
"REDIAL"
"ACCEPT CALLS"
"REJECT CALLS"

* Can be used as a shortcut.

Phone functions
Dial number
Phone numbers can be dialled after giving
the name tag voice command.

Steps User says System answer

1 "PHONE" "PHONE"
2 "DIAL NUMBER"
* "NUMBER PLEASE"

3 "<phone number>" "<phone number>


CONTINUE?"
4 "DIAL" "DIALLING"
"CORRECTION" "<repeat last part of number>
CONTINUE?"

* Can be used as a shortcut.

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Voice control

Dial name Phone numbers can be dialled after giving


the name tag voice command.

Steps User says System answer

1 "PHONE" "PHONE"
2 "DIAL NAME"
* "NAME PLEASE"

3 "<name>" "DIAL <name>"


"CONFIRM YES OR NO"
4 "YES" "DIALLING"
"NO" "COMMAND CANCELLED"

* Can be used as a shortcut.

Redial
This function allows you to redial the last
dialled phone number.

Steps User says System answer

1 "PHONE" "PHONE"
2 "REDIAL"
* "REDIAL"
"CONFIRM YES OR NO"
3 "YES" "DIALLING"
"NO" "COMMAND CANCELLED"

* Can be used as a shortcut.

Mobile name
This function allows you to access phone
numbers stored with a name tag in your
mobile phone.

Steps User says System answer

1 "PHONE" "PHONE"
2 "MOBILE NAME"
* "MOBILE NAME" "<phone
dependent dialogue>"

* Can be used as a shortcut.

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Voice control

DTMF (Tone dialling) Note: DTMF can only be used during an


ongoing call. Operate the VOICE button and
This function transfers spoken numbers wait for the system prompt.
into DTMF tones. For example, to make a
remote enquiry to your home answering Can only be used with vehicles installed with
machine or to enter a PIN number etc. a dedicated VOICE button.

Steps User says System answer

1 "NUMBER PLEASE"
2 "<numbers 1 to 9, zero, hash, star>"

Create a phonebook
Store name
New entries can be stored with the
"STORE NAME" command. This feature
can be used to dial a number by calling up
the name instead of the full phone number.

Steps User says System answer

1 "PHONE" "PHONE"
2 "STORE NAME" "STORE NAME"
"NAME PLEASE"
3 "<name>" "REPEAT NAME PLEASE"
4 "<name>" "STORING NAME"
"<name> STORED"
"NUMBER PLEASE"
5 "<phone number>" "<phone number>"
6 "STORE" "STORING NUMBER"
"<phone number>"
"NUMBER STORED"

Delete name
Stored names can also be deleted from
the directory.

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Voice control

Steps User says System answer

1 "PHONE" "PHONE"
2 "DELETE NAME" "NAME PLEASE"
3 "<name>" "DELETE <name>"
"CONFIRM YES OR NO"
4 "YES" "<name> DELETED"
"NO" "COMMAND CANCELLED"

Play directory
Use this function to let the system tell you
all stored entries.

Steps User says System answer

1 "PHONE" "PHONE"
2 "PLAY DIRECTORY" "PLAY DIRECTORY"

Delete directory
This function allows you to delete all
entries in one go.

Steps User says System answer

1 "PHONE" "PHONE"
2 "DELETE DIRECTORY" "DELETE DIRECTORY"
"CONFIRM YES OR NO"
3 "YES" "DIRECTORY DELETED"
"NO" "COMMAND CANCELLED"

Main settings
Reject calls
Calls can be set to be automatically
rejected using voice control.

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Voice control

Steps User says System answer

1 "PHONE" "PHONE"
2 "REJECT CALLS" "REJECT CALLS"

"ACCEPT CALLS"
* "ACCEPT CALLS"

* use this command to turn the reject mode off

Overview
CLIMATE CONTROL The overview below shows the available
COMMANDS voice commands. The following lists will
give further information about the
Climate complete command menu in selected
examples.
The climate voice commands supports the
functionality of the fan speed, temperature
and mode settings. Not all functions are
available on all vehicles.

"CLIMATE"

"HELP"
*
"FAN"
*
"DEFROSTING/DEMISTING ON"
*
"DEFROSTING/DEMISTING OFF"
*
"TEMPERATURE"
*
"AUTO MODE"

* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN"
shortcut is not available.

Fan
This function allows you to adjust the fan
speed.

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Voice control

Steps User says System answer

1 "CLIMATE" "CLIMATE"

2 "‘FAN"
*
"FAN SPEED PLEASE"

"MINIMUM" "FAN MINIMUM"


3 "<a number between 1 and 7>" "FAN <number>"
"MAXIMUM" "FAN MAXIMUM"

* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN"
shortcut is not available.

Defrosting/Demisting

Steps User says System answer

1 "CLIMATE" "CLIMATE"
"DEFROSTING ON/DEMISTING
* "DEFROSTING ON/DEMISTING ON"
ON"
2
"DEFROSTING OFF/DEMISTING "DEFROSTING OFF/DEMISTING
OFF"
*
OFF"

* Can be used as a shortcut.

Temperature
This function allows you to adjust the
temperature.

Steps User says System answer

1 "CLIMATE" "CLIMATE"

2 "TEMPERATURE"
*
"TEMPERATURE PLEASE"

3 "MINIMUM" "TEMPERATURE MINIMUM"

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Voice control

Steps User says System answer

"<a number between 15 and 29 °C


with 0.5 increments>" or "<a "TEMPERATURE <number>"
number between 59 and 84 °F>"
"MAXIMUM" "TEMPERATURE MAXIMUM"

* Can be used as a shortcut.

Auto mode

Steps User says System answer

1 "CLIMATE" "CLIMATE"

2 "AUTO MODE"
*
"AUTO MODE"

* Can be used as a shortcut. Can be deactivated by selecting a different temperature or


fan speed.

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Connectivity

GENERAL INFORMATION The system supports a range of external


devices, to fully integrate with your audio
unit via the USB and auxiliary input
CAUTIONS
sockets. Once connected, control of the
Take care when handling external external device is possible via the audio
devices with exposed electrical unit.
connectors (such as the USB plug).
Always replace the protective cap/shield A list of typical compatible devices are
when possible. There may be a risk of shown below:
electrostatic discharge causing damage • USB memory sticks
to the device. • USB portable hard drives
Do not touch or handle the USB • Some MP3 players with USB
socket in the vehicle. Cover the socket connection
when not in use.
• iPod media players (refer to
Only use USB Mass-Storage device www.ford-mobile
compliant devices. -connectivity.com for latest
Always switch your audio unit to a compatibility list).
different source (for example the The system is USB 2.0 full speed
radio) before unplugging the USB compatible, USB 1.1 host compliant and
device. supports FAT 16/32 file systems.
Do not install or connect USB hubs or
splitters.
Information on audio file
structures for external devices
Note: The system is only designed to USB
recognize and read suitable audio files from
Create only a single partition on the USB
a USB device that conforms to the USB
device.
Mass-Storage device class or an iPod. Not
all available USB devices can be guaranteed We recommend that you put MP3 files in
to function with the system. a folder.
Note: It is possible to connect compatible If playlists are created, they must contain
devices with a trailing USB lead as well as correct file paths referenced to the USB
those that plug into the vehicle USB socket device. It is recommended to create the
directly (for example USB memory sticks playlist after the audio files have been
and pen drives). transferred to the USB device.
Note: Some USB devices with a higher Playlists must be created in .m3u format.
power consumption may not be compatible Audio files must be in .mp3 format.
(for example some larger hard drives).
Do not exceed the following limits:
Note: Access time to read the files on the
external device will vary depending upon • 1000 items per folder (files, folders and
factors such as the file structure, size and playlists)
device content. • 5000 folders per USB device (including
playlists)
• 8 subfolder levels.

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Connectivity

To enable voice control for custom Connection


playlists and folders, follow the procedure
below: Plug in the device, and if necessary secure
it to prevent movement within the vehicle.
• Create folders named with the
structure "Ford<*>" where <*> is a Connecting an iPod
number 1-10. For example "Ford3"
without an extension. For optimum convenience and audio
• Create playlists named with the quality, we recommend that you purchase
structure "Ford<*>.m3u" where <*> a dedicated single connection lead
is a number 1-10. For example available from your dealer.
"Ford5.m3u" without any space Alternatively, it is possible to connect your
between "Ford" and the number. iPod using the standard iPod USB cable
Thereafter, custom folders and playlists and a separate 3.5mm audio jack lead. If
will be selectable with voice control. See using this method preset the iPod volume
Audio unit commands (page 138). to maximum and turn off any equalizer
settings before making the connections:
iPod • Connect the headphone output of the
To enable voice control for custom iPod to the AUX IN socket.
playlists, create playlists named with the • Connect the USB cable from the iPod
structure "Ford<*>" where <*> is a to the vehicle USB socket.
number 1-10. For example "Ford7" without
any space between "Ford" and the
number.
CONNECTING AN EXTERNAL
DEVICE - VEHICLES WITH:
Thereafter, playlists will be selectable with
voice control. See Audio unit commands BLUETOOTH
(page 138).
Connecting a Bluetooth audio
device
CONNECTING AN EXTERNAL
DEVICE CAUTION
As various standards exist,
WARNING manufacturers are able to implement
a variety of profiles in their Bluetooth
Make sure the external device is
devices. Because of this, an incompatibility
securely mounted within the vehicle,
can occur between the Bluetooth device
and that trailing connections do not
and the system, which in some cases may
obstruct any of the driving controls.
limit system functionality. To avoid this
situation, only recommended devices
External devices may be connected using should be used.
the auxiliary input socket and the USB port.
See Audio Input Jack (page 67). See Please visit the website
USB Port (page 67). www.ford-mobile-connectivity.com
for full details.

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Connectivity

Bonding the device Information not available


Note: Some audio and navigation units E100028
have a separate Bluetooth audio menu. Use
this to access setup and control. Operation
To connect the device to the system follow Select the USB device as the audio source
the same procedure as for Bluetooth hands by repeatedly pressing the AUX button
free phones. See Bluetooth setup (page until the USB screen appears in the display.
134). After first connecting the USB device, the
Operating the device first track within the first folder will start
to play automatically. Subsequently,
Select Bluetooth audio as the active following audio source switching, the
source. position of playback on the USB device is
remembered.
Tracks can be accessed by skipping
forwards and backwards using the steering To browse the device contents, press the
wheel controls, or directly from the audio up/down arrow key or the OK button once.
unit controls. The display will show the track
information, together with other important
USING A USB DEVICE information described below:
• A vertical scroll bar on the right side of
Various icons are used to identify types of the display shows the current position
audio file, folders etc. of the folder view.
USB device is the active source • ">" after an entry indicates a further
level down is readable (for example a
E100029
folder named after an album, with
Folder individual album tracks within that
folder).
E100022
• "<" before the list indicates that a
Playlist further level up is readable.
• Icons to the left of track/folder text
E100023
indicate the type of file/folder. Refer
Album to the list for an explanation of these
icons.
E100024
To navigate the USB device contents, use
Artist the up/down arrow keys to scroll through
lists, and the left/right keys to move up or
E100025
down within the folder hierarchy. Once your
Filename desired track, playlist or folder is
highlighted, press the OK button to select
E100026 playback.
Track title Note: If you wish to jump to the top level
of the USB device contents, press and hold
E100027
the left arrow key.

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Connectivity

Audio control iPod generic media file


Press the seek up and down keys to skip E100037
backwards and forwards through tracks.
Press and hold the seek keys to enable fast Operation
rewind/fast forward through track content. Connect the iPod. See Connecting an
Use the function buttons to enable shuffle, external device (page 154).
repeat and scan with respect to the whole Select the iPod as the audio source by
device, folders and playlists. repeatedly pressing the AUX button until
Press the INFO button or function button the iPod screen appears in the display.
4 to display the following: The iPod menu list for browsing contents
• title will be available through the radio display.
• artist Navigation of the contents follows the
same principles as for iPod standalone use
• album (for example search by artist, title, etc.).
• folder name To browse the iPod contents, press the
• file name. up/down arrow key or the OK button once.
The display will show the track
USING AN IPOD information, together with other important
information described below:
Various icons are used to identify types of • A vertical scroll bar on the right side of
audio file, folders etc. the display shows the current position
of the list view.
iPod is the active source
• ">" after an entry indicates a further
E100030 level down is readable (for example all
albums by a particular artist).
iPod playlist
• "<" before the list indicates that a
E100031 further level up is readable.
iPod artist • An icon on the left side indicates the
type of the currently displayed list (for
E100032 example list of albums). Refer to the
iPod album list for an explanation of these icons.
To navigate the iPod contents, use the
E100033
up/down arrow keys to scroll through lists,
iPod genre and the left/right keys to move up or down
within the hierarchy. Once your desired
E100034 track, playlist, album, artist or genre is
iPod song highlighted, press the OK button to select
playback.
E100035
Note: If you wish to jump to the top level
iPod generic category of the iPod contents, press and hold the left
arrow key.
E100036

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Connectivity

Audio control
Press the seek up and down keys to skip
backwards and forwards through tracks.
Press and hold the seek keys to enable fast
rewind/fast forward through track content.
Use the function buttons to enable shuffle
and repeat with respect to playlists.
Press function button 3 to scan the whole
device or a playlist if it is in operation.
Press the INFO button or function button
4 to display the following:
• title
• artist
• album.

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Appendices

TYPE APPROVALS TYPE APPROVALS


FCC/INDUSTRY CANADA NOTICE iPod is a trademark of Apple Inc.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the ELECTROMAGNETIC
following two conditions: (1) this device COMPATIBILITY
may not cause harmful interference, and
(2) this device must accept any WARNINGS
interference received, including
interference that may cause undesired Your vehicle has been tested and
operation. certified to legislations relating to
electromagnetic compatibility
FCC ID: WJLRX-42 (72/245/EEC, UN ECE Regulation 10 or
IC: 7847A-RX42 other applicable local requirements). It is
your responsibility to ensure that any
Changes or modifications to your device equipment you have fitted complies with
not expressly approved by the party applicable local legislations. Have any
responsible for compliance can void the equipment fitted by properly trained
user's authority to operate the equipment. technicians.
RX-42 - declaration of conformity The RF (radio frequency) transmitter
equipment (e.g. cellular telephones,
We, the party responsible for compliance, amateur radio transmitters etc.) may
declare under our sole responsibility that only be fitted to your vehicle if they comply
the Handset Integration product RX-42 is with the parameters shown in the table
in conformity with the provisions of the below. There are no special provisions or
following Council Directive: 1999/5/EC. A conditions for installations or use.
copy of the Declaration of Conformity can
be found at: Do not mount any transceiver,
microphones, speakers, or any other
www.novero.com/declaration_of_conformity item in the deployment path of the
The Bluetooth word mark and logos are airbag system.
owned by the Bluetooth SIG, Inc. and any Do not fasten antenna cables to
use of such marks by Ford Motor Company original vehicle wiring, fuel pipes and
is under license. Other trademarks and brake pipes.
trade names are those of their respective
owners. Keep antenna and power cables at
least 10 centimetres (4 inches) from
any electronic modules and airbags.

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Appendices

1 2 3 4

E85998

Frequency Band Maximum output power Watt (Peak Antenna Positions


MHz RMS)

1 – 30 50 W 3, 4
30 – 54 50 W 1, 2, 3
68 – 87.5 50 W 1, 2, 3
142 – 176 50 W 1, 2, 3
380 – 512 50 W 1, 2, 3
806 – 940 10 W 1, 2, 3
1200 – 1400 10 W 1, 2, 3
1710 – 1885 10 W 1, 2, 3
1885 – 2025 10 W 1, 2, 3

Note: After the installation of RF Check all electrical equipment:


transmitters, check for disturbances from • with the ignition ON
and to all electrical equipment in the
vehicle, both in the standby and transmit • with the engine running
modes. • during a road test at various speeds.
Check that electromagnetic fields
generated inside the vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements.

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Index

A Audio unit commands................................138


Auxiliary input......................................................142
A/C CD Player...............................................................138
See: Climate Control...........................................58 External devices - iPod.....................................144
About This Manual...........................................5 External devices - USB.....................................142
ABS Radio.......................................................................139
See: Brakes..............................................................75 Audio unit menus..........................................125
ABS driving hints Audio unit operation....................................122
See: Hints on Driving With Anti-Lock Audio unit overview.......................................117
Brakes...................................................................75 Automatic Climate Control.........................61
Accessories Air distribution........................................................61
See: Replacement Parts Blower.......................................................................61
Recommendation..............................................5 Recirculated air.....................................................62
Adjusting the Steering Wheel....................27 Setting the temperature.....................................61
Adjusting the windscreen washer Switching off the automatic climate
jets....................................................................29 control.................................................................62
Air Conditioning Switching the air conditioning on and
See: Climate Control...........................................58 off..........................................................................62
Air Vents............................................................58 Units of measure...................................................61
Centre air vent.......................................................58 Windscreen defrosting and demisting.........62
Side air vent...........................................................58 Automatic Transmission..............................72
Alternative frequencies..............................125 Emergency park position release lever.........74
Appendices.....................................................158 Selector lever positions......................................73
Arming the engine immobiliser................26 Automatic volume control........................125
At a Glance..........................................................8 Autostore control..........................................123
Adjusting the steering wheel..............................9 Auxiliary input (AUX IN) socket................131
Airbag..........................................................................11
Automatic climate control................................10
Direction indicators................................................11
B
Fuel filler flap...........................................................11 Balance/fade control..................................122
Instrument panel overview.................................8 Bass/treble control......................................122
Locking and unlocking..........................................9 Battery connection points........................104
Manual climate control......................................10 Battery warning symbols..........................104
Audible Warnings and Indicators.............46 Battery lables.......................................................104
Lights on..................................................................46 Bluetooth setup............................................134
Low fuel...................................................................46 Handling of phones...........................................134
Seat belt reminder...............................................46 Requirements for Bluetooth
Audio Control...................................................27 connection.......................................................134
Mode..........................................................................27 Bonnet Lock
Seek...........................................................................27 See: Opening and Closing the Bonnet.........93
Audio Input Jack..............................................67 Booster cables
Audio introduction........................................116 See: Jump Starting the Vehicle.....................103
Audio System Security.................................121 Booster Seats...................................................15
Audio troubleshooting................................132 Booster cushion (Group 3)................................15
Audio Troubleshooting...............................132 Booster seat (Group 2).......................................15
Brake and Clutch Fluid Check...................98
Brakes.................................................................75
Principle of Operation.........................................75

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Index

Breaking-In Child Seats.........................................................13


See: Running-In....................................................82 Child restraints for different mass
Bulb changing groups...................................................................13
See: Changing a Bulb.........................................34 Cigar Lighter.....................................................66
Bulb Specification Chart.............................38 Cleaning the Exterior....................................101
Body paintwork preservation.........................102
C Cleaning the alloy wheels................................101
Cleaning the chrome trim................................101
Capacities and Specifications..................114 Cleaning the headlamps..................................101
Technical Specifications...................................114 Cleaning the rear window................................101
Car Wash Cleaning the Interior....................................102
See: Cleaning the Exterior................................101 Instrument cluster screens, LCD screens,
Catalytic Converter.........................................71 radio screens...................................................102
Driving with a catalytic converter....................71 Rear windows......................................................102
Changing a Bulb.............................................34 Seat belts..............................................................102
Central high mounted brake lamp.................37 Climate Control..............................................58
Front fog lamps....................................................36 Principle of Operation........................................58
Headlamp...............................................................34 Climate control commands.....................150
Interior lamp...........................................................38 Climate...................................................................150
Luggage compartment lamp..........................38 Clock...................................................................66
Number plate lamp..............................................37 Coded keys.......................................................26
Reading lamps......................................................38 Cold Weather Precautions..........................82
Rear fog lamps.......................................................37 Compact disc playback..............................127
Rear lamps..............................................................36 Compact Disc Player...................................127
Side repeaters.......................................................36 Compact disc track scanning..................128
Changing a Fuse.............................................84 Type 1.......................................................................128
Changing a Road Wheel............................105 Type 2......................................................................128
Assembling the wheel brace.........................108 Connecting an external device................154
Installing a road wheel......................................110 Connection............................................................154
Jacking and lifting points................................106 Connecting an external device - Vehicles
Locking wheel nuts............................................105 With: Bluetooth..........................................154
Removing a road wheel...................................109 Connecting a Bluetooth audio device........154
Removing the wheel trim................................109 Connectivity....................................................153
Vehicle jack...........................................................105 General Information..........................................153
Vehicles with a temporary spare Convenience features..................................66
wheel.................................................................105 Coolant Check
Changing the remote control See: Engine Coolant Check..............................97
battery.............................................................22 Cruise Control..................................................79
Remote control with a folding key Principle of Operation.........................................79
blade.....................................................................23 Cruise control
Changing the Wiper Blades.......................30 See: Using Cruise Control..................................79
Windscreen wiper blades.................................30 Cup Holders.....................................................66
Checking the Wiper Blades........................30
Child Safety.......................................................13
Child Safety Locks..........................................16
Left-hand side........................................................16
Right-hand side.....................................................16
Child Seat Positioning...................................14

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Index

D Fuel Quality - Diesel......................................70


Long-term storage...............................................70
Digital signal processing (DSP)..............125 Fuel Quality - Petrol......................................70
Changing the DSP settings.............................125 Fuse Box Locations.......................................84
DSP equaliser.......................................................125 Engine compartment fuse box.......................84
DSP occupancy...................................................125 Passenger compartment fuse box -
Direction Indicators........................................33 RHD......................................................................84
Disarming the engine immobiliser...........26 Fuses..................................................................84
Driving Hints.....................................................82 Fuse Specification Chart.............................85
Driving Through Water.................................82 Engine compartment fuse box.......................85
Driving through water ........................................82 Passenger compartment fuse box ..............88

E G
Electric exterior mirrors.................................41 Gauges...............................................................43
Electric folding mirrors.......................................42 Fuel gauge...............................................................43
Mirror tilting positions..........................................41 Gearbox
Electromagnetic compatibility................158 See: Transmission.................................................72
Ending compact disc playback...............130 General Driving Points..................................82
Engine Coolant Check..................................97 Vehicles with a diesel engine...........................82
Checking the coolant level................................97 General Information on Radio
Topping up..............................................................97 Frequencies...................................................22
Engine immobiliser........................................26
Principle of Operation........................................26
Engine Oil Check............................................96
H
Checking the oil level..........................................96 Handbrake
Topping up..............................................................96 See: Parking Brake................................................75
Engine Oil Dipstick - 1.5L Duratec-16V Hazard Warning Flashers............................33
Ti-VCT (81kW/110PS) - Sigma..............96 Headlamp Levelling.......................................32
Engine Oil Dipstick - 1.5L Duratorq-TDCi Recommended headlamp levelling control
(67kW/91PS)................................................96 positions..............................................................32
Exterior Mirrors.................................................41 Head Restraints..............................................63
Manual folding mirrors........................................41 Adjusting the head restraint............................63
Removing the head restraint...........................63
F Heated Windows............................................62
Heating
Fastening the seat belts..............................20 See: Climate Control...........................................58
Fast forward/reverse....................................127 Hill launch assist (HLA)
First Aid Kit.......................................................83 See: Using hill start assist..................................77
Floor Mats.........................................................67 Hill Start Assist................................................77
Fog Lamps - Front Principle of Operation.........................................77
See: Front Fog Lamps.........................................32 Hints on Driving With Anti-Lock
Fog Lamps - Rear Brakes..............................................................75
See: Rear Fog Lamps..........................................32 HLA
Front Fog Lamps............................................32 See: Hill Start Assist.............................................77
Fuel and Refuelling........................................70 See: Using hill start assist..................................77
Fuel filler flap...................................................70 Hood Lock
See: Opening and Closing the Bonnet.........93

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Index

I Locking and Unlocking.................................24


Central locking.......................................................24
Immobiliser Locking.....................................................................24
See: Engine immobiliser....................................26 Locking and unlocking confirmation.............24
Important audio information....................116 Locking and unlocking the doors from
Audio unit labels..................................................116 inside....................................................................24
Disc labels..............................................................116 Locking the doors individually with the
Information Displays....................................48 key.........................................................................25
General Information...........................................48 Luggage compartment lid................................24
Information Messages..................................53 Unlocking.................................................................24
Instrument Cluster.........................................43 Locks...................................................................24
Interior Lamps.................................................33 Lug Nuts
Courtesy lamp.......................................................33 See: Changing a Road Wheel........................105
Reading lamps.......................................................33
Introduction........................................................5 M
iPod
See: Using an iPod.............................................156 Maintenance....................................................92
General Information............................................92
J Technical Specifications...................................98
Manual Climate Control..............................59
Jump starting Air distribution control.......................................59
See: Jump Starting the Vehicle.....................103 Blower......................................................................59
Jump Starting the Vehicle.........................103 Recirculated air.....................................................59
To connect the booster cables......................103 System settings....................................................59
To start the engine.............................................104 Manual Seats..................................................64
Adjusting the angle of the seatback.............64
K Adjusting the height of the driver’s
seat.......................................................................64
Keys and Remote Controls.........................22 Moving the seats forwards or
backwards.........................................................64
L Manual Transmission....................................72
Reverse gear...........................................................72
Lighting Control...............................................31 Map Pockets.....................................................67
Headlamp flasher.................................................31 Message Centre
Home safe lighting................................................31 See: Information Displays.................................48
Lighting control positions...................................31 Mirrors
Main and dipped beam.......................................31 See: Windows and Mirrors...............................40
Parking lamps.........................................................31 MP3 display options....................................130
Lighting................................................................31 CD text display options....................................130
Load Carriers MP3 file playback.........................................128
See: Roof Racks and Load Carriers................81 File formats...........................................................129
Load Carrying...................................................81 ID3 Tag Version 2................................................129
General Information.............................................81 ISO 9660 format................................................128
MP3 files playback order.................................129
MP3 navigation...................................................130
Multi session.........................................................128
Playing a multi session disc............................129

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Index

N Repairing Minor Paint Damage...............102


Repeat compact disc tracks.....................127
News broadcasts..........................................125 Type 1.......................................................................127
Type 2......................................................................127
O Replacement Parts
Recommendation..........................................5
Occupant protection......................................17 Look for the Ford logo on the following
Principle of Operation..........................................17 parts .......................................................................6
Oil Check Now you can be sure that your Ford parts
See: Engine Oil Check........................................96 are Ford parts......................................................5
On/off control................................................122 Roadside Emergencies................................83
Opening and Closing the Bonnet.............93 Roof Racks and Load Carriers....................81
Closing the bonnet..............................................93 Roof rack..................................................................81
Opening the bonnet............................................93 Running-In........................................................82
Brakes and clutch................................................82
P Engine.......................................................................82
Tyres..........................................................................82
Parking Aids......................................................78
Principle of Operation.........................................78 S
Parking Aid - Vehicles With: Rear Parking
Aid.....................................................................78 Safety Precautions........................................70
Parking Brake...................................................75 Seat belt height adjustment.......................21
Personalised Settings...................................52 Seat belt reminder..........................................21
Chime deactivation.............................................53 Deactivating the seat belt reminder...............21
Measure units.........................................................52 Seats...................................................................63
Power Door Locks Security code...................................................121
See: Locking and Unlocking.............................24 Shuffle/random.............................................127
Power Windows.............................................40 Type 1.......................................................................127
Anti-trap function................................................40 Type 2......................................................................127
Driver's door switches........................................40 Sitting in the Correct Position...................63
Opening and closing the driver's window Snow Chains
automatically...................................................40 See: Using Snow Chains....................................111
Resetting the memory of the electric Special Notices..................................................7
window.................................................................41 Speed Control
Safety switch for rear windows......................40 See: Cruise Control..............................................79
Programming the remote control............22 Stability Control..............................................76
Programming a new remote control.............22 Principle of Operation.........................................76
Reprogramming the unlocking Starting a Diesel Engine..............................69
function...............................................................22 Cold or hot engine...............................................69
Starting and Stopping the Engine...........68
R Starting a Petrol Engine..............................68
Cold or hot engine...............................................68
Rear Fog Lamps..............................................32 Engine idle speed after starting.....................68
Rear Seats........................................................64 Flooded engine.....................................................68
Folding the seatbacks down...........................64 Station preset buttons................................123
Refuelling............................................................71
Regional mode (REG).................................126
Removing a Headlamp................................33

165

Fiesta (), enIND, Edition date: 11/2011


Index

Station tuning control.................................122 Tyres


Manual tuning......................................................122 See: Wheels and Tyres.....................................105
Scan tuning...........................................................122
Seek tuning............................................................122
Steering Wheel Lock....................................68
U
Steering Wheel................................................27 Under Bonnet Overview - 1.5L
Storage compartments...............................66 Duratec-16V Ti-VCT (81kW/110PS) -
Sun Visors.........................................................66 Sigma..............................................................94
Symbols Glossary.............................................5 Under Bonnet Overview - 1.5L
Symbols in this handbook...................................5 Duratorq-TDCi (67kW/91PS).................95
Symbols on your vehicle......................................5 USB Port............................................................67
USB
T See: Using a USB device..................................155
Using an iPod.................................................156
Technical Specifications Audio control........................................................157
See: Capacities and Specifications..............114 Operation..............................................................156
Telephone commands...............................145 Using a USB device......................................155
Create a phonebook..........................................148 Audio control........................................................156
Main settings........................................................149 Operation...............................................................155
Phone......................................................................145 Using Cruise Control......................................79
Phone functions.................................................146 Cancelling the set speed..................................80
Telephone controls......................................134 Changing the set speed.....................................79
Remote control...................................................134 Resuming the set speed...................................80
Telephone setup...........................................133 Setting a speed.....................................................79
Bond another Bluetooth phone....................134 Switching cruise control off.............................80
Making a phone an active phone..................133 Switching cruise control on..............................79
Phonebook............................................................133 Using hill start assist......................................77
Phonebook categories......................................133 Activating the system..........................................77
Telephone........................................................133 Deactivating the system.....................................77
General Information..........................................133 Using seat belts during pregnancy...........21
Towing Points..................................................90 Using Snow Chains........................................111
Towing the Vehicle on Four Wheels.......90 Using the telephone....................................135
All vehicles.............................................................90 Changing the active phone.............................136
Vehicles with automatic transmission........90 Debonding a bonded phone..........................136
Track selection...............................................127 Making a call.........................................................135
Type 2......................................................................127 Muting the microphone....................................136
Traffic information control........................123 Receiving an incoming call.............................136
Activating traffic announcements................123 Receiving a second incoming call................136
Ending traffic announcements......................124 Using voice control.......................................137
Traffic announcement volume......................124 Name tag...............................................................138
Transmission....................................................72 System operation................................................137
Trip Computer..................................................52 Using Winter Tyres.........................................111
Odometer................................................................52
Type approvals..............................................158
FCC/INDUSTRY CANADA NOTICE..............158
V
RX-42 - declaration of conformity...............158 Vehicle battery..............................................103
Tyre Care............................................................111 Vehicle Care.....................................................101
Vehicle Identification Number..................113

166

Fiesta (), enIND, Edition date: 11/2011


Index

Vehicle identification....................................113 Wheels and Tyres.........................................105


Vehicle recovery.............................................90 General Information..........................................105
Ventilation Technical Specifications...................................112
See: Climate Control...........................................58 Windows and Mirrors...................................40
Vents Windscreen Washers....................................29
See: Air Vents........................................................58 Windscreen Wipers.......................................29
VIN Intermittent wipe.................................................29
See: Vehicle Identification Number..............113 Winter Tyres
Voice control...................................................137 See: Using Winter Tyres......................................111
Principle of Operation.......................................137 Wipers and Washers.....................................29
Voice Control...................................................28

W
Warning Lamps and Indicators.................43
ABS warning lamp...............................................44
Airbag warning lamp..........................................44
Brake system lamp..............................................44
Coolant temperature warning lamp.............44
Cruise control indicator......................................44
Direction indicator...............................................44
Doors open warning lamp................................44
Engine warning lamps........................................45
Front fog lamp indicator....................................45
Frost warning lamp.............................................45
Glow plug indicator.............................................45
Headlamp indicator............................................45
Hill start assist indicator....................................45
Ignition warning lamp........................................46
Low fuel level warning lamp............................46
Main beam indicator...........................................46
Message indicator................................................46
Oil pressure warning lamp................................45
Power steering warning lamp.........................46
Rear fog lamp indicator.....................................46
Seat belt reminder...............................................46
Stability control (ESP) indicator....................46
Water-in-fuel indicator......................................46
Warning Triangle............................................83
Washer Fluid Check.......................................97
Washers
See: Wipers and Washers.................................29
Washing
See: Cleaning the Exterior................................101
Waveband button.........................................122
Wheel Nuts
See: Changing a Road Wheel........................105

167

Fiesta (), enIND, Edition date: 11/2011


168

Fiesta (), enIND, Edition date: 11/2011


FIESTA
PERIODICAL MAINTENANCE SERVICE
Scheduled Maintenance
I Inspect : Inspect & clean, repair, adjust or replace & Top-up if necessary C Clean
A Adjust : Examination resulting in adjustment or replacement T Tighten & Torque
R Replace L Lubricate

Maintenance Interval (number of Months 3 12 24 36 48 60 72 84 96 108


months or mileage (kms) which ever
occurs earlier) X1000 km 2.5 10 20 30 40 50 60 70 80 90
Engine & Transmission
Engine oil I R R R R R R R R R
Engine oil filter I R R R R R R R R R
Sump plug gasket I R R R R R R R R R
Drive belts I I I I I I I I I I
Engine timing belt, Drive belts and Tensioner * Replace every 1,20,000kms or 5 years whichever occurs first.
Spark plug - Petrol only R R
Air filter I I R I R I R I R I
Transmission oil (Manual & Auto) I I I
Cooling system
Engine coolant* I I I I I I I I I I
Fuel system
Fuel filter - Petrol I I I I I I R I I I
Fuel filter - Diesel I I I R I I R I I R
Water drain from fuel filter - Diesel I C C C C C C C C C
Fuel lines and hoses I I I I I I I I I I
Breather hose I C C C C C C C C C
*
Valve clearance to be checked every 1,60,000kms or 8 years.
*Engine coolant need to be replaced at every 1,60,000kms or 5years.
**Engine timing belt idler need to be replaced, if found defective at the time of timing belt replacement.

11
FIESTA
PERIODICAL MAINTENANCE SERVICE
Scheduled Maintenance
I Inspect : Inspect & clean, repair, adjust or replace & Top-up if necessary C Clean
A Adjust : Examination resulting in adjustment or replacement T Tighten & Torque
R Replace L Lubricate

Maintenance Interval (number of Months 3 12 24 36 48 60 72 84 96 108


months or mileage (kms) which ever
occurs earlier) X1000 km 2.5 10 20 30 40 50 60 70 80 90
Chassis & Body
Wheels & Tyres (Wear, condition & pressure) I I I I I I I I I I
Brake & Fluid Line (Routing, damage & chaffing) I I I I I I I I I I
Inspect every 10,000Kms
Brake & Clutch Fluid
Replace every 2 years or 40,000Kms whichever occurs earlier.
Parking Brake I I I I I I I I I I
Ball joint & Gaiters, Steering & Suspension Linkages I I I I I I I I I I
Wheel nuts T T T T T T T T T T
Bonnet lock & safety catch L L L L L L L L L L
Door stricker & check arm L L L L L L L L L L
Licence plate foam pads I I I I I I I I I I
Seat belts I I I I I I I I I I
Brake pads, brake discs & rear brake linings I I I I I I I I I I
NOTE: Wheel alignment / wheel balancing / tyre rotation to be carried out as and when required.

12
FIESTA
PERIODICAL MAINTENANCE SERVICE
Scheduled Maintenance
I Inspect : Inspect & clean, repair, adjust or replace & Top-up if necessary C Clean
A Adjust : Examination resulting in adjustment or replacement T Tighten & Torque
R Replace L Lubricate

Maintenance Interval (number of Months 3 12 24 36 48 60 72 84 96 108


months or mileage (kms) which ever
occurs earlier) X1000 km 2.5 10 20 30 40 50 60 70 80 90
Electrical & A/C System
Battery electrolyte level and specific gravity I I I I I I I I I I
Cleanliness of the battery terminals C C C C C C C C C C
Exterior lights I I I I I I I I I I
Wipers & Washer I I I I I I I I I I
Instrument Cluster (Illumination, Gauges & Warning lamps) I I I I I I I I I I
Electrically operated rear view mirrors I I I I I I I I I I
Horn I I I I I I I I I I
Air conditioning function I I I I I I I I I I
A/C Pollen filter** C C C R C C C R C
**A/C Pollen filter to be cleaned at every 10,000Kms and replace if found damaged.

13
1
2
3
India Map 5

A & N Islands 6

Andra Pradesh 6,7

Arunachal Pradesh 8

Assam 8

Bihar 9

Chhattisgarh 9

Delhi 9,10

Goa 10,11

Gujarat 11-14

Haryana 14,15

15,16
Himachal Pradesh

Jammu & Kashmir 16

Jharkhand 16

Karnataka 16-19

Kerala 19-21

Madhya Pradesh 21,22

Maharashtra 22-26

Manipur 26

Meghalaya 26

Mizoram 26

Nagaland 26

Nepal 26

Odisha 27

Pondicherry 27

Punjab 27-29

Rajasthan 29-30

Sikkim 30,31

Tamilnadu 31-33

Tripura 33

Telangana 33

Union Territory 34

Uttar Pradesh 34-36

Uttarakhand 36, 37
West Bengal 37

Alphabetical Index 38

4
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

A & N Islands

Port Blair Mohan Ford 80012-45800 Garacharma Main 03192-251066 mohanfordservice@


Road, gmail.com
Bhatubasti, Port Blair
A&N
Islands-744105.

Andhra Pradesh

Anantapur Rithvikaa 96031-75888 No:159/3, NH-7 Bye- 08554-236177 ford_service@


Ford Pass, Kakkalapalli / 277 / 377 rithvikaagroup.com
Village, Opp.
Saakshi Publications,
Anantapur-515001.
Guntur Lakshmi Ford 99490-93442 Plot No:317, Autona- 0863-2322966 0863-2225515/
gar, Guntur-522001. servicegnt@lakshmi-
ford.com
Hyderabad Fortune Ford 98488-85880 5-9-171, Chapel 040-66848474 040-66848384/
Road, Abids, Hy- service.abids@
derabad-500001. fortuneford.com

Hyderabad Fortune 98488-85880 Plot No. 26/2, D. No. 040-27608881 040-27608884/


Ford 1 1-7-1054, Behind fortunebodyshop@
Bus Bhavan, Near fortuneford.com
RTC Cross Roads,
Azamabad, Hy-
derabad-500020.

Hyderabad Fortune Ford 98488-85880 9/4/133/1, Tomb’s 040-23565300 040-23565303/


Road, Opp. Subam service.tolichowki.
Garden’s, Virat Na- awm@fortuneford.
gar, Tollichowki, com
Hyderabad-500080.

Hyderabad Vibrant 98400-44000 38/A, IDA, Gate No: 040-23077000 manager.service.


Ford 1 1, Balanagar, Hy- balanagar@vibrant-
derabad-500037. ford.co.in

Hyderabad Vibrant Ford 98400-44000 7-2-1851, Fathe 040-23800000 manager.service@


Bagh, Sanatnagar, vibrantford.co.in
Beside Sanatnagar
Flyover,
Adjacent to FCI,
Hyderabad-500018.

Hyderabad Mody Ford 98859-15020 VSN Commercial 040-27959808 sm@modyford.com


Pvt Ltd, Mody Ford,
Survey No:33,
Besides MMR
Gardens, Bowen-
pally Road, Medchel
Highway, Bowenpally,
Secundrabad, Hy-
derabad-500011.

1
Body shop only
6
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Hyderabad Mody Ford 98959-15020 3-11-467, Shivganga 040-24034134 smlb@modyford.


Colony, Near Big / 35 / 36 com
Bazaar L.B.Nagar,
Hyderabad-500074.

Hyderabad Mody Ford 98859-15020 No. 52, Inderprasth 040-24034137 madhu@modyford.


Colony, Bandalguda, com
Nagole, Hyderabad.

Hyderabad Mody Ford 98859-15020 215, Gymkhana 040-27891946 service@modyford.


Road, Mudfort, / 47 com
Secun-
derabad-500003.

Nalgonda Sanvi Ford 91600-75898 1615, Addanki 91600-83456 sanvifordservice


By-Pass Road, Nal- @gmail.com
gonda-508001.

Nellore Lakshmi 99599-00125 Sy. No.249/2B2 and 0861-2345636 servicenlr@


Ford 249, Kakutur Village, / 37 lakshmiford.com
Chemudugunta
Gram Panchayat,
Venkatachalam
Mandal,
Nellore-524004.

Rajamundry Tristar Ford 99495-96333 84-1-5/B, Padama- 0883-2431400 rjyservice@tristar-


vati Nagar, Opp. JN / 1200 ford.net
Road, NH5, Rajah-
mundry-533106.

Tirupati Raja Sriram 0877 - 2238825 Survey No.192/3A2A, 0877-2238825 rajasriramfordser-


Ford 200 feet, Main Road, vice@gmail.com
No.19, Kotraman-
galam, Renigunta
(M), Tirupati-517506.

Vijayawada Lakshmi 99490-93442 D.No. 4-151, NH-05, 0866-2844135 servicevij@lakshmi-


Ford Prasadampadu, ford.com
Vijayawada-521108.

Vishakhapatnam Tristar Ford 98666-97000 Door No:38-13-54, 0891-2751111 service@tristarford.


Lakshmi Nagar, NH net
5 Rd, Vishakhapat-
nam-530018.

Vishakhapatnam Tristar Ford 1 99630-79790 A-3, Industrial Estate, 0891-2751111 bodyshop@tristar-


Marripalem, / 2717272 ford.net
Vishakhapat-
nam-530018.

Warangal Srisrisri Ford 3-16-333, Mulugu 0870-2428678 srisrisriford@gmail.


Cross Road, SVP com
Road, Hanumkonda,
Warangal.

1
Body shop only
7
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Arunachal Pradesh

Naharlagun Omie Ford 97749-96477 Besides NH-52A, 0360-2351902 omieford@gmail.


Barapani, Naharla- / 903 com
gun-791110.

Assam

Guwahati Himatsingka 96780-51000 Besides NH-37, 0361-2306197 ford@himatsingka.


Ford Guwahati-781029. / 98 / 99 org

Guwahati Himatsingka 96780-51000 B.K. & Co Pvt. Ltd, ford.bodyshop@


Ford pub bora gaon, P.O - himatsingka.org
Gorchuk,
Guwahati-781035.

Guwahati TI Ford 97060-32932 / No:19, ASIDC 0361-2550988 0361-2550988/ser-


97060-22777 Industrial Estate, / 2556821 vice@tiassam.com
Bamuni Maidan,
Guwahati-781021.

Guwahati Chand Ford 9127051000 National Highway 9127051040/ service@chandford.


- 37 , Kotabari, Oppo- 50 com
site Vodafone Office,
Guwahati-781035.

Guwahati TI Ford 97060-45516 Kasari Basti Road, bodyshop@tiassam.


Opp. Dispur College com
Road, Guwaha-
ti-781005.

Guwahati TI Ford 97060-45533 Naharrani Path, Last


Gate - Beltola Road,
Avtar Complex,
Dispur, Guwahati.

Jorhat Chakrapani Dhapkota, NH- 0376-2394011 chakrapani.ford@


Ford 37, P.O RRL, rediffmail.com
Pulibhor, Jorhat,
Assam-785006.

Silchar Prova Ford 98050-76275 Sonai Road, provafordservice


Nagatilla, Near @gmail.com
BRTF Camp, Silchar,
Cachar-788006.

Tinsukia TI Ford 97060-45509 NH-37, Laipuli, 0374-2120506 fordtsk@tiassam.


Tinsukia, As- com
sam-786183.

8
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Bihar

Gaya Girdhari Ford 87972-10853 Near Gaya Airport, 631-2220318 service.


In front of DAV Cantt girdhariford@gmail.
Area, Behind Hindu- com
astan Automobiles,
Gaya-Dobhi Road,
Gaya-823004.

Muzzafarpur Aarna Ford 77669-09666 NH-28, Bibiganj, 77669-09650 b.k.singh@yahoo.in


Near Yashraj Motors
Pvt Ltd, Muzaffar-
pur-842001.

Patna Prema Ford 91026-68816 Near Nidan Hospital, 0612-3228198 service@fordprema.


70 Ft, Indian Oil com
Road, Bypepass,
Beur, Anishabad,
Patna-800002.

Purnea Kosi Ford 72800-00831 Kosi Automobiles service@kosiford.


Private Limted, com
Maranga, National
Highway - 31,
Purnea-854301

Chhattisgarh

Bhilai Sairam Ford 87200-08601 Near Hotel Garden, 0788-6646000 sairam.service@


Ward No.21, Samta / 01 gmail.com
colony,
G E Road, Charoda,
Bhilai-490025.

Bilaspur Simon Ford 96696-94775 Opp. Jain Interna- 07752-283438 simonservice1@


tional Public School, gmail.com
Mungeli Road,
Uslapur,
Bilaspur-495001.

Raipur GK Ford 77730-12928 NH-06, Village 0771-4214111 service.ford@


sarona, geekay.co.in
Near Tatibandh
railway overbridge,
Raipur-492009.

Delhi

1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Delhi Harpreet 98100-44707 No. 68 / 2, Najafgarh 011 - gmservice@


Ford Road Motinagar 45070701/02 thesachdevgroup.
Crossing, New Delhi - /03/04/05 com; dcrc_hford@
110015. thesachdevgroup.
com

Delhi Harpreet 98100-44707 No. B - 242, 011 - susha@thesach-


Ford Okhla Industrial Area, 45182000-5 devgroup.com; alfon-
Phase 1, New Delhi - seya@thesachdev-
110020. group.com

Delhi Harpreet 98100-44707 68, SSI, Co-Oper- 011-41110000 gmssi@thesachdev-


Ford ative Ind Estate, group.com, crmssi@
G.T.Karnal Road, thesachdevgroup.
New Delhi. com,
smssi@thesachdev-
group.com

Delhi Libra Ford 85869-00285 Jagdamba Farm, 011-27201831 dcrc@libraford.com


Behind Yadu Green / 32
Hotel, Alipur, New
Delhi.

Delhi Riddhi Ford 95828-04384 B-25, Okhla Industrial 011-42210000 gm.service@rid-


Area Phase-I, New dhiford.in, asha@
Delhi-110020. riddhiford.in

Delhi Astro Ford 88606-30100 No. K - 78A, Main 011 - prateek.kapur@


88606-30121 Rajapuri Road Opp. 49994555 astroford.in; gmse-
Sector 5, Dwarka, vice1@astroford.in
New Delhi - 110075.

Delhi Astro Ford 88606-30100 Khasra No. 250, 011 - prateek.kapur@


Village Nangli 25322331/ astroford.in; gmse-
Sakrawat, New Delhi 25422334 vice1@astroford.in
- 110072.

Delhi Delhi Ford 95409-42207 Bawa Potteries Com- 011 - gmservice@


pound, Aruna Asif Ali 46494949 delhiford.in,
Marg Vasant Kunj, servicewarranty@
New Delhi -110070. delhiford.in, dcrc1@
delhiford.in

Goa

Goa Caculo Ford 98232-39871 Plot No. 3A, Trivim 0832-2257080 quicklane@caculo-
Industrial Estate, ford.net
Karaswada, Goa-
403526.

1
Body shop only 10
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Verna Salcete Caculo Ford 98232-88702 Plot No. L 97 / 99, 98232-88702 managerservice@
Verna Industrial caculoford.net
Estate, Verna Margao
Highway Verna
Salcete -403722

Gujarat

Ahmedabad Cargo Ford 98256-00885 Adjoining Gujco- 079-66097200 cargo.nri.service@


masol, cargoford.com
Vatva Road, Narol,
Ahmedabad-382443.

Ahmedabad Cargo Ford 98256-00885 “Animesh”, Opp. 079-66097054 cgservice@cargo-


Union Bank Of India, / 59 ford.com
CG Road Panch-
vati, Panchwati,
Ahmedabad-380006

Ahmedabad Cargo Ford 98256-00885 New York tower-A, 079-66097120 sgservice@cargo-


Sarkhej-Gandhinagar / 22 ford.com
Highway, Thaltej,
Ahmedabad-380051.

Ahmedabad Cargo Ford 98256-00885 No. 25-A, Sanathal 02717 - service.sanand@


Bopal, Village 664900 cargoford.com
Sanathal, Sarkhej -
Sanand Road Taluka
Sanand, Ahmedabad
- 380058

Ahmedabad Cargo Ford 98256-00885 Near IBP Petrol service.bavla@


Pump, Near Swami- cargoford.com
naryan Temple Gate,
Sarkhej - Bavla Road
Bavla, Ahmedabad -

Ahmedabad Sabarmati 97268-25000 Plot No-23, Near 95868-25000 service@sabarmati-


Ford Iscon Temple, ford.com
Opp. Gallops
Mall, Behind Big
Bazar, Ambli road,
Ahmedabad-380015.

Ahmedabad Sabarmati 97268-25000 Opp. H P Petrol 95868-25000 service@sabarmati-


Ford Pump, Sanathal ford.com
Circle, Vill Sanathal,
Ahmedabad-382210.

1
11
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Ahmedabad Sabarmati 97268-25000 Nr. Dascroi Taluka 079-32457445 service@sabarmati-


Ford Mehsul Bhavan, Be- ford.com
side MRF Tyre
Shop, Opp. Reliance
Petrol Pump, S. P.
Ring Road, Vastral,
Ahmedabad-382418.

Anand Sarthi Ford 84692-03040 Anand Sojitra Road, 02692-264701 service@sarthiford.


Anand- 388001. com

Bardoli King Ford 99134-60606 Opp. Linear Bus 90990-41326 service.bardoli@


Stop, Near Amar kingsford.in
Plaza Complex, Bar-
doli-Surat Highway,
Bardoli-394601.

Baroda Cargo Ford 99250-26535 2, Sahajanand Co-op 0265-6636699 cargo.brd.service@


Industrial Estate, / 12 cargoford.com
Munj Mahunda
Road, Akota, Va-
dodara-390020.

Bavla Cargo Ford 98256-00885 Cargo Ford, Nr. IBP 97129-32082 service.bavla@
Petrol Pump, Nr. cargoford.com
Swaminaryan Temple
Gate.

Gandhidham Cargo Ford 99792-91903 Kandla Port Road, 02836-654369 cargo.gnd.service@


East of N.H. No.8A, cargoford.com
Gandhidham
(Kutch)–370201.

Gandhinagar Cargo Ford 90999-33973 E-1/2-B, sector-26 079-65727888 service.gnr@cargo-


GIDC area, next / 65720886 ford.com
to Law college,
Opp. Hi-rel Company,
Tata Chowkdi, Gan-
dhinagar- 382026.

Himmatnagar SP Ford 97277-35921 Block No. 228/P1, AT 02772 spfordservicehmt@


& PO Hajipur, Him- -226127 yahoo.com
matnagar- 383120

Jamnagar Gokul Ford 70460-05401 Plot No. 2, Udyog 0288-2570890 service@gokulford.


nagar, Hapa, Opp. com
Essar Petrol Pump,
Jamnagar-361120.

12
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Junagarh Jai Ganesh 97252-09009 Opp Laxmi Petro- 9725209009 servicejunagadh@


Ford leum, Dolat Para, jaiganeshford.com
Rajkot - Jungarh
Highway, Junagarh

Mehsana SP Ford 99258-66696 Block No. 95, Near 02762-225151 s.pford@yahoo.com


Jalaram Temple, Pa-
lavsana Ahmedabad
- Mehsana Highway,
Mehsana-384002.

Morbi Jai Ganesh 96010-12345 Bhakti Nagar Circle, 2822- 223366 servicemorbi@
Ford Sanala By Pass, jaiganeshford.com
Morbi, Gujarat.

Navsari Kings Ford 90990-41328 National Highway 0263-7655561 kingford.smservice@


8, Grid, Char Rasta, /62/63/64 gmail.com
Near Dhartidhan
Ceramic Kabilpore,
Navsari-396445.

Palanpur SP Ford Prem Motor Com- spfordservicehmt@


pound, Nr. old R.T.O. yahoo.com
Check-post, Opp.
Bandhan Hotel, Abu
Highway, Palan-
pur-385001.

Rajkot Jai Ganesh 98980-98610 Opp. Parin Furniture, 0281-2782011 service@jaiganesh-


Ford Near Automotive / 12 ford.com
Work Shop, NH-8-B,
Vill. Kothariya, Rajkot.

Sanand Cargo Ford 98256-00885 Cargo Motors (Guj.) 02717-664900 service.sanand@


Pvt. Ltd, 25-A, cargoford.com
Sanathal Bopal,
Sanathal, Sarkhej-
Sanand Road, San-
and, Ahmedabad,
Sanand-380058.

Silvassa King Ford 90990-41329 Athal no.2, Survey 90990-41329 ws.silvassa@


No.15/1, Bhilad kingford.in
Road, Next To Reli-
ance Petrol Pump,
Silvassa-396230.

13
1
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Surat Kings Ford 99134-60606 B-Ind 209, New 0261-2758743


Industrial Estate, / 44
Udhna Udyog
Nagar, Near Water
Tank, No.6, Udhan,
Surat-394210.

Surat Kings Ford 90990-41322 Opp. Goverdhan 0261-2721000 kingford.service@


Haveli, Next to Big yahoo.com
Bazaar, Piplod
dumas road, Surat,
Gujarat - 395007.

Vapi King Ford 90990-41391 Plot No.199, Nr. FCG 0260-6549888 kingford.vapiserv-
Foundry, Phase-II, ice@yahoo.com
GIDC Vapi, Guja-
rat-396196.

Vadodara Cargo Ford 99250-26535 No. 2, Sahajanand 0265-6636699 cargo.brd.service@


Co-Op Industrial Es- / 6636612 cargoford.com
tate, Munj Mahunda
Road Akota, Va-
dodara - 390020.

Haryana

Ambala Pearl Ford 98125-31666 Village Tepla, Ambala 0171-6451706 0171-2540706/


Jagadhari Road, serviceambala@
Ambala Cantt, pearlford.com
Haryana-133001.

Faridabad NCR 0491-2255720 14/5, Main Ma- 0129- 0129-2255724/


thura Road, 5th Mile 2255722 servfrd@ncrvehicles.
Badrapur Border, com
Faridabad, Hary-
ana-122002

Faridabad V GO Ford 82871-54237 Shed No: 10-11, 0129- fordfaridabad@


Bhaskar Estate, Amar 2252257 gmail.com
Nagar, Sector-27C,
Faridabad, Hary-
ana-121003.

Gurgaon Harpreet 95829-40172 Plot No: 29&30, Sec- 0124-4290900 0124-4101234


Ford tor-34, Infocity, Near / 01 / 02 / 03 /gm_gurgaon@the-
Hero Honda Plant, / 04 sachdevgroup.com,
Gurgaon-122110. johnpj@thesachdev-
group.com

Gurgaon Tanish Ford 93137-77888 VPO: Wazirabad, 0124-4585858 gmservice@tanish-


Khewat Khata No. ford.in
274/287, Khasra
No. 589/2(0-9-12),
Gurgaon-122003.

1
Body shop only 14
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Gurgaon Tanish Ford 93137-77888 Plot Number 541, 0124-4598888 bodyshop@tanish-


Pace City 2, Sector ford.in
37, Gurgaon-122002.

Hisar Tara Ford 86079-69999 10 KM Stone, NH 9, service@taraford.


Delhi - Hisar By pass 8607969999 co.in
road,Haryana-125001

Karnal Pearl Ford 98122-64880 No. 118/7 Milestone, 0184-2221710 sumitbhat@pearl-


National Highway 1 ford.com
G T Road, Karnal -
132001

Kurukshetra Pearl Ford G.T. Road, NH-1, 01744-278006 servicekkr@pearl-


Near Umri Chowk, ford.com
V.P.O. Umri, Kuruk-
shetra-131136.

Panchkula Bhagat Ford A B Motors Pvt. Ltd. 0172-3057706 fordserpkl@nhagat-


Plot No. 349 Phase group.com
- 2, Industrial Area,
Panchkula, Hary-
ana-134109

Panipat Khushi Ford 99927-11333 Sec-08, Near Toll 0180 - service@khushiford.


Plaza, G T Road, 2372226, com, edp@
Panipat- 132103. 2376779 khushiford.com,
customer.support@
khushiford.com

Rewari Karuna Ford 92150-59254 Plot no. 42, Indus- 01274-250150 servicemanager
trial Area, Delhi road, @karunaford.com
Rewari, Hary- /01274-252150
ana-123401.

Rohtak Palm Ford 88138-88022 Khasra No. 3501, 01262-643364 servicepalmford


3502, 3504, Jind @gmail.com,
Road, Near Bye crmpalmford@gmail.
Pass Chowk, Rohtak, com
Haryana-124001.

Sirsa SS Ford 86890-00410 Opp: Traffic Police 01666-243070 service@ssfordindia.


Chowki, Hisar road, com
Sirsa, /01666-243080
Haryana-125055.

Yamunanagar Pearl Ford 98120-65856 No.483, VI/C, Old 01732-236781 01732-236782/ser-


Court Road, Jagadhri, / 82 viceynr@pearlford.
Yamunana- com
gar-135001.

Himachal Pradesh

Mandi Ford 93180-47563 NH-21 Gutkar, Near 01905-206053 01905-246182/


Harihar Hospital, / 246181 rakesh@salujaford.in
Mandi-175021.

1
Body shop only
15
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Solan Saluja Ford 93188-08389 Khasra nos. 910, 911 01792-247458 servicesolan@
& 2387/2503/912, salujaford.in
Mauza Vakna, Tehsil
Kandaghat, Solan.

Jammu & Kashmir

Anantnag Autowings Batengo, Nr Haba- servicemanager


Ford Khatoon Pump, NH- @autowingsford.com
1, Anantnag-192101.

Jammu Jainco Ford 90189-67638 National Highway -1 01923-222990 sales@jaincomotors.


Kartholi, Bari Brah- com
man, Jammu-181133.

Srinagar Autowings 0194-2439786 Sector-C, Baghi 0194-2432690 servicemanager


Ford Hyder, Hyder- @autowingsford.com
pora Bye Pass,
Srinagar-190014.

Srinagar Autowings 95962-56912 Pahru Chowk, 0194-2317786 bodyshop@


Ford Nawgam Bypass, autowingsford.com
Srinagar-190014.

Jharkhand

Dhanbad Rajhans 90313-13004 GT Road , Saharjori, 0326-6555502 service@rajhans-


Ford Barwadda, Dhan- ford.com
bad-826004.

Jamshedpur Jayshree 93348-53811 / Plot No.1 P, Medium 0657-3200088 0657-2200559/


Ford 94313-49336 Sector, RIT More, / 3204817 jayshreemotors
Adityapur, Jamshed- / 2904046 @rediffmail.com
pur-832109.

Ranchi Jayshree 93348-53816 54, Industrial Area, 0651-2543080 jayshreefordranchi@


Ford Ranchi-843001. yahoo.com

Ranchi Diara Ford 94311-18479 Plot No.3946, 94317-08258 diaraford@gmail.


Tupudana Indus- com
trial Area, Tupudana,
Ranchi-834003.

Karnataka

Bangalore Cauvery 98450-08533 #2 (Old No.8) Binnys- 080-22966256 080-22966261/ser-


Ford ton Garden, Magadi / 57 / 58 / 59 viceblr@cauveryford.
Road, Bangalore. com

1
Body shop only
16
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Bangalore Cauvery 98450-08533 16/F2, Bidadi Hobli, 080-27287268 bodyshop.bidadi@


Ford Ramnagar Taluk, / 69 / 70 cauveryford.com
KIADB Industrial
Area, Bidadi, Banga-
lore-562109.

Bangalore Elite Ford 77609-67742 Dyavasandra Vil- 080-33405800 service@eliteford.


lage, White Field co.in, gm.service@
Road, Opp:Hewlett eliteford.com
Packard Campus,
Mahadvpura, Banga-
lore-560068.

Bangalore Lathangi 98451-44066 Site No.5&6A, Opp. 080-40557999 gmservice@


Ford LIMB, Adjacent Road / 11 / 12 lathangiford.
of Old Lathangi com, service@
Ford Showroom, lathangiford.com
Bilekahalli,
Bannerghatta Road,
Bangalore,
Karnataka-560076.

Bangalore Lathangi 97316-00262 4/2, Basavanapura 080-33208400 bodyshop@


Ford Village, CK / 01 / 02 / 03 lathangiford.com,
Palaya Road, Off / 04 gmservice@lathangi-
Bannerghatta ford.com
Road, Bangalore,
Karnataka-560083.

Bangalore Lathangi 80405-57999 No.4,Biratena 080-25744180 service@lathangi-


Ford Agrahara, Hosur ford.com, gmser-
Road, Electronic vice@lathangiford.
City P.O, com
Bangalore-560100.

Bangalore Metro Ford 99451-75751 No.63, St. Marks 080-40592000 crm@metroford.


Road, Banga- / 2100 in, customercare@
lore-560001. metroford.in

Bangalore Metro Ford 99451-05232 Mallasandra Village 080-28395121 080-28392237/


Hessaraghatta Road, hsrgws@metroford.
Bangalore-560088. in, crm@metroford.in

Bangalore Metro Ford 95350-03333 No.48, Industrial Sub- 080-23478666 quicklane@metro-


urb, Opp.Yeshwanth- ford.in
pur Railway Station,
Tumkur Road,
Yeshwanthpur,
Bangalore-560022.

1
17
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Bangalore Metro Ford 99451-08858 No-113, 1st 080-25803010 ljws@metroford.in,


main Road,   / 11 / 12 crm@metroford.in
St.Thomas town,   
Lingarajpuram,
Bangalore-560084.

Belgaum Patson Ford CTS No. 3951/1 ,P 0831-2487215 servicemgr@patson-


B Road, ford.in
Belgaum-590003.

Bellary Metro Ford 99019-71681 Anantpur Road, Opp. 08392-261362 bellary@metroford.in


Bellary Steel Rolling / 63 / 64
Mill, Bellary-583101.

Bidar Bharat Ford 8884788847 Door No. 19-4- 08482-232745 bharatfordservice@


3391/1, Humnabad gmail.com
Road, Naubad,
Bidar-585403

Davangere Metro Ford 70220-28397 Metro Ford- davanagereser-


Davanagere, Site vice@metroford.in
No-17, P B Road,
Opposite to Modi
Chevrolet showroom,
Next to Hotel Sai
International,
Davangere-577006.

Gulbara Bharat Ford 88847-88847 Humnabad Road, 08472-273744 bharatford-


National Highway, service@gmail.com
Kapnoor,
Gulbara-585104.

Hubli Metro Ford 98455-25952 Beside Navanagar 0836-2225932 hubli@metroford.in


Petrol Pump, Opp.
Cancer Hospital, P
B Road, Navnagar,
Hubli-580025.

Mangalore Cauvery 98450-59961 Sy.No. 50/7A, NH-73, 98457-58895 smquickmlr@


Ford Alape, Padil, Manga- cauveryford.com
lore-575007.

Mysore Cauvery 96118-05875 Spl Site No. 4002906/7/8/9 0821-2510915/


Ford 49Hebbal Indus- servicemys@
trial Area, Hebbal, cauveryford.com
Mysore-570016.

New Mangalore Cauvery 98450-59961 Plot No.124-C-1, 0824-2407808 824-2408148/


Ford Baikampady / 2406111 servicemlr@cauvery-
Industrial Area, ford.com
New
Mangalore-575011.

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18
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Shimoga Cauvery 98452-43907 Shankar Mutt Road, 08182-267123 08182-220216/


Ford Shimoga, / 267119 servicemg@cauvery-
Karanataka-570016 ford.com

Shimoga Cauvery 98452-43907 Plot No.7 & 8 , 08182-222060 08182-220216


Ford K.S.S.I.D.C. Ltd, / 70 /servicemg@cau-
Industrial Estate, veryford.com
Mandli, Shimoga,
Karanataka-577202.

Kerala

Angamaly Malayalam 95678-65533, M C Road, Piraroor P. 0484-2460250 angmservice@


Ford 95670-61100 O, Vengoor , Ernaku- malayalamford.com,
lam Dist., Angamaly- servicehead@malay-
683574. alamford.com

Calicut PVS Ford 95260-05454 KTC Nagar, Adjacent 0495-2326060 0495-2326063


to Govt. Arts College, / 61 / 62 /agmservice@
Meenchanda, pvsford.com, gmser-
Calicut-673018. vice@ktcgroup.com

Calicut Muthoot Ford 96567-00903 West Hill P.O, Kannur 0495-3054444 service@muthoot-
road, calicut, Kerala - ford.com
673005.

Cheranellore Kairali Ford 98951-09333 Near Cheranellore 0484 - sm.cheranalloor@


Temple bus stop, 2433838, kairaliford.com,
Maraparambu, Val- 2431838, dcrccnellore@
larpadam Container 9567867572 kairaliford.com
Road, Eranakulam
dist, Cheranel-
lore-682034.

Cochin Malayalam 97466-95555/ Behind Fisheries 0484-2700057 servicehead@


Ford 95678-66641 College Hostel, / 97 /197 malayalamford.com,
Madavana servicemgr@malay-
Junction, Panangadu, alamford.com
Kochi-682506.

Kalamassery Kairali Ford 98951-09333 Survey No. 244, Plot 0484 - sm.kalamassery@
No. 5 & 6, Major 2544048 kairaliford.com,
Industrial Estate bodyshopkal@
South Kalamassery, kairaliford.com
Ernakulam-683109

1
Body shop only 19
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Kakkanad Kairali Ford 98951-09333 Kaipadamugal, 92872-44408/ sm.kakkanad@


Near Vallathole Jn, 92872-44406 kairaliford.com,
Sea port Airport dcrckkd@kairaliford.
road, Kalamassery, com
Eranakulam dist,
Kakkanad-682021.

Kanjirapally Kairali Ford 81380-11100 Building No.11/70, 04828- sm.kanjirapally@


Survey No.58/7, 201411/ kairaliford.com,
Block No.8, Kanjira- 9567040717 dcrckan@kairaliford.
pally, Kottayam dist, com
Kanjirapally.

Kannur PVS Ford 95260-07600 Hindustan Engineer- 0497-2728885 serviceknr@pvsford.


ing Co., Thankay com
Kunnu, Tazhe Chova,
Kannur-670006.

Karunagapally Kairali Ford 99950-55995 Kallur Junction, Near 0476- sm.karunagapally@


Ochira PO, Kollam 2696900, kairaliford.com,
Dist., Karunaga- 2696977 dcrckar@kairaliford.
pally-690526. com

Kollam Kairali Ford 98950-55995 Kerala Cars Pvt 0474-2712986 0474-2711314


Ltd, MEA Junction, / 6058000, sm.kollam@
Chenkotta road, 9567867509 kairaliford.com,
Kareekode, Kol- dcrcklm@kairaliford.
lam-691005. com

Randamkutty Kairali Ford 99950-55995 Kairali ford, NNC 0474- sm.randamkutty@


Compound, Kilikolloor 2733110, kairaliford.com,
P O, 2nd Mile stone, 2733730 dcrcrdk@kairaliford.
Kollam-691004. com

Kottayam Kairali Ford 98953-80305 MGF Building, MC 0481-2566326 0481-2562906


Road, Nagambadam / 9895088873 sm.kottayam@
SH, Mount PO, Kot- kairaliford.com, dcrc.
tayam-686006. ktm@kairaliford.com

Ettumanoor Kairali Ford 98953-80305 Opp. Kaithamala 0481- sm.etttumanoor@


Mosque, Near Palo- 2530078/ kairaliford.com,
likkal, Athirampuzha 9995556402 dcrcetmr@
P O, Ettumannur, kairaliford.com
Kottayam-686631.

Malappuram PVS Ford 95260-05454 KTC Building, Var- 0483-2734968 servicemlp@pvsford.


rangod, Near MB com
Hospital,
Malappuram.

Muvattupuzha Kairali Ford 99953-33911 Kadathi, Ernakulam 0485-6057000 sm.muvattupuzha@


Muvattupuzha Main / 2810057, kairaliford.com, dcrc-
Road, Kerala-686673. 9567764558 mvpa@kairaliford.
com

1
Body shop only

20
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Palakkad PVS Ford 95260-05454 Near Cosmo- 0491-2245434 servicepkd@pvsford.


politan Club, NH-47, / 35 com
Chandranagar (P.O),
Palakkad-678007.

Palarivattom Kairali Ford 98951-09333 No.40/221, NH-47 0484- 0484 2347606/


Byepass, 2333138/ sm.palarivattom@
Palarivattom, 9567867557 kairaliford.com,
Cochin-682025. dcrckochi@kairali-
ford.com

Trissur Kairali Ford 98957-00498 Guruvayoor Road, 0487- 0487-2388806/


(Thrichur-Kunnamku- 2388795/ sm.thrissur@kairali-
lam Road), Puzhakal, 9859700596 ford.com, dcrc.tsr@
Ayyanthole P O, kairaliford.com
Trissur-680003.

Mannuthy Kairali Ford 98957-00498 Near Thiruvanikkavu 0487-2376779 radeep@kairaliford.


Temple, Ollukara PO, / 2372226. com, dcrcman@
Bye Pass, Mannuthy, kairaliford.com
Trissur-680655.

Trivandrum Kairali Ford 98950-49305 MGF Buildings 0471- 0471-2500189


Vallakadavu, Trivan- 2508285/ sm.trivandrum@
drum-695008. 2508192 kairaliford.com,
sm.trivandrum@
kairaliford.com,

Trivandrum Harry Ford 81118-80111 / Opposite Market 0471-3060699 servicemanager@


98478-00007 Junction , harryford.in
Kuravankonam,
Kowdiar P.O, Trivan-
drum - 695003

Madhya Pradesh

Bhopal Sai Ford 98931-44633 Works-23/24 E- 0755-2611326 0755-4247333/ser-


Sector J.K.Road, / 2600235 vice@saiford.com
Industrial Area, / 2800383
Bhopal-462011. / 2600034
/ 2600035

Chhindwara Patodi Ford Near Sony Show- serviceford@patodi-


room, Nagpur Rd, automobiles.com
Chhindwara-480001.

Gwalior Samadhiya 93009-44111 Shivpuri Link Road, 0751-6530402 0751-2626450/ gm@


Ford Gwalior-474001. / 06 samadhiyaford.co.in

Hoshangabad Sai Ford 89896-85856 NH-60, Shivaji Nagar, 07574-255400 mrg.service@


Itarsi Road, Hoshang- saiford.com
abad.

1
Body shop only 21
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Indore Vinayak Ford 98260-29213 No.C-4, Panch- 0731-4223860 vinayak.ford@


wati Colony, Talawali yahoo.com
Chanda, A.B.Road,
Indore-453771.

Indore Sainath Ford 96174-60546 Gram : Hukmakhedi, 0731-6511111 sainathford@


Nr. IPS School, hotmail.com
A.B. Road, Rau,
Indore-453331.

Jabalpur Shree Sai 94253-01180 Near Katangi 0761-4002225 service@saifordjbp.


Ford Bye-pass Road, / 26 com
Jabalpur-482001.

Ratlam Galaxy Ford 92291-66589 No. 6/1, District & 82369-75830 galaxyratlam@
Tehsil - Ratlam, Gram hotmail.com
Kharakedi - 457001.

Sagar Vinayak Ford 99265-17711 Opposite Makroniya sagarfordservice@


Railway Station, Ja- gmail.com
balpur Road,
Sagar-470004.

Satna Bansal Ford 91744-07733 National Highway 07672-296500 service@bansalford.


-75, Panna Road, com
Amoudhakala, In
Front of Sarthak
Hospital, Survey
No - 94, Ward No - 2,
Revenue Inspector
Circle, Tehsil
Raghu Raj Nagar,
Satna-485001.

Maharashtra

Ahmednagar Salasar Ford 90112-23322 Plot No.G-09, MIDC, 0241-2778686 servicesalasarford@


Ahmednagar-414111. gmail.com

Amravati Jadhao Ford 84080-77732 Shed -92 National service@jadhaoford.


Highway 06 , Nagpur com
Road, in Front of
Manirathna Fertiliser
Plant , Nr Naka Bor-
gaon (Dharmale),
Amravati-444602.

Aurangabad Y Z Ford 93723-23003 Plot No. K-2, 0240-2473293 yzfordservice@


Behind Garware / 94 / 3209555 yahoo.co.in
Polyester, Jalgaon
Road, MIDC,
Chikalthana, Aurang-
abad-431003.

1
Body shop only
22
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Aurangabad Ratnap- 90110-08337 Plot E-35 , Near Ari- fordservice@ratnap-


prabbha hant Service Centre, rabha.com
Ford MSEB Road
Chikalthana, Aurang-
abad-431006.

Chandrapur Parshv Ford 98226-99990 No.206/1A, Near 9822611114 / parshvfordser-


/ 91 Shani Mandir, Morwa, 9822614000 vice@gmail.com
Nagpur Road, Chan-
drapur-442407.

Dhule Navkar Ford 02562-661909 S.No. 503/B, Plot 02562-661902 service@navkarford.


No. 5, K.D.Co. Com- com
pound, Opp. 132 K.V.
Station Mumbai Agra
Highway

Indore Vinayak Ford 98260-29214 Vinayak Autolink 0731- vaplws@yahoo.in


Pvt. Ltd, 9CCA, 44757300
Ring Road, Near / 301
Bombay Hospital,
Indore-452010.

Jalgaon Saraswati 94222-22565 Gat No. 248 , 0257-2020203 service@saraswati-


Ford Tarsod, Jalgaon ford.com
Bhusaval Highway,
Jalgaon-425001.

Kalyan Satyam Ford 70458-31213 Shop no 5,Har- 9223677736 servicekalyan@


mony Arcade, Pimpal satyamford.com
Gaon,Kalyan-Bhiwan-
di Road, Kalyan.

Kolhapur Planet Ford 99221-34100 C.S. No. 292/1/1 & 0231- 0231-2687616/ plan-
294/1, NH-4, Road, 2687777, etfordko@bsnl.in
AT & Post Unchgaon, (Works)
Kolhapur-416005. 2687701 / 02
/ 03

Latur Shriram ford 94237-74704 Plot No. E-55, MIDC, 02382-222217 service@shriram-
Near Navjeevan ford.com
Tyres, Kalamb road,
Latur, Maharastra-
413531.

Malegaon Moharir Ford 84465-82555/ Survey no.39/2 02554-234555 servicemalegaon@


84464-20555/ Sangmesh- gmail.com
84466-74555 wer, Motibaug naka,
Manmad road,
Malegaon-423203.

1
23
Body shop only
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Mumbai AVK Ford 99301-40384 Star Metal & Tube 022-61188555 service.c@avkford.
Corporation, Saki- com
Vihar Road, Next
to L&T gate No 2,
Powai, Mum-
bai-400072.

Mumbai Bhavna Ford 99301-97000 Bhavna Ford Service, 022-67400000 wmkalina@bhavna-


Resham Singh ford.com
Compound, Opposite
Mercediz Benz,
CST Road, Kalina,
Santa Cruz (E), Mum-
bai-400098.

Mumbai S C Ford 98702-54444 Autoland, Excel Com- 022-67614444 service@scford.net


pound, Opp.Inorbit
Mall, Mulund Link
Road, Off New Link
Road, Goregaon(W),
Mumbai-400062.

Mumbai Wasan Ford 98209-15526 Survey No. 339/340, 022-66836666 servicefordmum-


Wasan Tower bai@wasanonline.
No.1, Near Shah com
Industrial Estate,
Deonar Village,
Mumbai-400088.

Mumbai SC Ford 9870254444 Auto Land, Opp. 022-67614444 service@scford.net


Inorbit Mall,
Mulund Link Road
Off New Link Road,
Goregaon (W), Mum-
bai-400062.

Mumbai Kavish Ford 9029292929 Star Metal 022-28034242 service@kavishford.


Compound,Gate com
No. 2, Saki Vihar
Road, Powai, Mum-
bai-400072

Nagpur Sequel Ford 99229-72108 No.44/4, Wanjara 0712-2630077 sequel.service@


layout, Beside Star gmail.com
Motors, Kampthee
Road,
Nagpur-440026.

Nanded Freedom 99755-01766 Freedom Automotive 8007994000 / service@freedom-


Ford Pvt Ltd, TQ Ardhapur, 8007634000 ford.in
Nanded-Nagpur
Road Pimpalgaon(M),
Nanded-431605.

1
Body shop only
24
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Nashik Moharir Ford 84465-82555 / Survery No 295/1/1 0253-6649415 0253-66494400/ 401


84464-20555 / Pathardi Mumbai / 416 / 412 moharirauto@yahoo.
84465-64555 Agra Highway, co.in
Nashik-422010.

Nashik Moharir Ford 84465-82555 / Plot no.14-15, Anand- 0253-6619500 moharirford.


84464-20555 / vali Pipeline road, / 501 / 502 quicklane@yahoo.
84466-41555 Nashik-422007. / 555 com

Navi Mumbai Bhavna Ford 99301-58000 Plot No. D-58, TTC 022-66835100 bhavnafordser
Industrial Estate, vice@gmail.com
Between Igloo &
Amul Milk Dairy,
Turbhe M.I.D.C, Navi
Mumbai-400705.

Panvel Bhavna Ford Survey-38, Hissa-6 02143-205005 bhavnaservicepan-


& 7, Palaspe Vil- vel@gmail.com
lage, Opp. Church,
Mumbai-Goa
Highway, Raigad,
Panvel-410206.

Pune Planet Ford 98220-34100 No.685-2B & 2C, 020-30414201 020-30414242/plan-


Sharda Arcade, / 202 / etford@vsnl.net
Bibwewadi 30414141
Corner, Pune Satara
Road, Pune-411037.

Pune Planet Ford 98220-34100 Gate No. 359/1, 022-30414141 dcrcmgr@


S No. 230, Khed planetfordindia.com,
Shivapur NH-4 AT & planetford@vsnl.
Post Khed Shivapur, net.in
Bhor, Pune-412205.

Pune Sai Sakshi 70289-38730 / No.31, Near Sayaji 020-66756060 service@saisakshi-


Ford 72196-00222 Hotel, Bhumkar ford.com
Chowk, Wakad,
Pune-411057.

Pune Talera Ford 98220-36730 Talera Eastate, Gate 020-66029090 020-66012567 /


no-2326, Pune nagar service@taleraauto.
road, Pune-412207. com

Pune Talera Ford 98220-36730 Survey No.4 & 5 020-64107788 020-27613619/


Nigdi, Opp. Nigdi / 99 nigdiservice@
Police Chowky, taleraauto.com
Near Srikrishna
Mandir, Old Bombay-
Pune Road,
Pune-411044.

1
Body shop only 25
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Solapur Solapur Ford 88886-58658 Gate No.55, Mule- 0217-2372100 service@solapur-


gaon Tanda, Solapur ford.com
Hyderabad
Highway, Opp.
Janta Petrol Pump,
Solapur-413006.

Thane Satyam Ford 70459-15850 Unit. 8 & 9, 022-41007215 service@satyamford.


Behind Kothari com
compund, Behind
Happy Valley Homes,
Neelkhant Greens
Road, Manpada,
Thane(W)-400610.

Yavatmal Sequel Ford 99229-72108 Near Rajasthan customercare@


Body Bulding, sequelford.com
Darwha Road, Yavat-
mal-445001.

Manipur

Imphal MI Ford Ghari Airport Road, mifordservice@


Imphal West, Im- yahoo.in
phal-795001.

Meghalaya

Shilong Nikton Ford 98564-08502 Mawiong RIM, service@niktonford.


NH-40, Shilong, com
Meghalaya-793016.

Mizoram

Aizawl MS Ford 94361-55429 Hunhar Veng, 0389-2343024 service@msfordmi-


Aizawl-796001. zoram.com

Nagaland

Dimapur City Ford Opp ARTC, 3rd Mile, 03862-242510 service@cityford.


Dimapur-797112. com

Nepal

Birat Nagar Go Ford 977- Pipal Chowk, 977-21- service@ford.


9802079405 Birat Nagar 463593 com.np

Kathmandu Go Ford +977- Opposite to Nepal akash@golchha.com


9851127677 Rastra Bank, Thapa-
thali, Kathmandu.

Pokhara Go Ford 977- Opposite to St. pokhara@ford.


9802002244 Xaviers College Maiti- com.np
ghar, Pokhara-33700.

1
Body shop only

26
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Odisha

Angul Capital Ford 97763-32984 Pachamahala, NH- 06764-606101


42, Karadagadia,
Angul-759123.

Bhubaneshwar Capital Ford 94372-85579 / Capital Ford, 0674- service@capitalford.


96920-98182 S-3/26,27,28,29 6667777 / net
Mancheswar 6667700 /
Indusrial Estate (SBI 6667710 /
Chhak), Bhubane- 6667712
swar-751010.

Cuttack Odisha Ford 93376-34018 Besides NH-05, 0671-2586161 0671-2586160/


Pratap Nagari, Cut- / 62 / 63 service@odishaford.
tack-753011. com, odishaford@
gmail.com

Rourkela Chhabra 73810-58585 Plot No.378, Beldihi 0661-2660080 service.manager@


Ford Chowk, Beldihi, / 81 chhabragroup.com
Rourkela-770031.

Pondicherry

Pondicherry Sarvesh 98409-80552 No.101, 100 Feet 0413-2281310 0413-2280310/


Ford Road, Sholam / 2254311 mplpondy@mplford.
Nagar, Muthaliyarpet, co.in
Pondicherry-605004.

Pondicherry Sarvesh 98409-80552 No: 3/106, Sundar 0413-2671811 moratandi@mplford.


Ford Nagar, Saneeswaran co.in
Koil Street,
Morattandi, Vanur TK,
Villupuram Distt,
Pondicherry-605001.

Punjab

Amritsar Bhagat Ford 98760-20975 Daburzi ram 0183-3075555


puri road, opp
cargo motors, Amrit-
sar-143001.

Amritsar Bhagat Ford 98760-20975 Mohan Vihar, 0183-3075555 0183-3075500/


Near New Amritsar fordserasr@
Gate, G T Road, bhagatgroup.com
Amritsar-143001.

Bhatinda Bhagat Ford 98760-20965 C-12, Focal Point, 0164-2282936


Dabwali Road,
Batinda-151001.

1
Body shop only 27
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Bhatinda Bhagat Ford 98760-20965 Opp I T I 0164-3075555 0164-3075500/


Mansa Road, fordserbat@bhagat-
Bhatinda-151001. group.com

Ferozepur Imperial Ford 87250-68001 Village Satia 0163-2242194 ravinder.imperialford.


Wala, Moga Road, in
Ferozepur Cantt,
Ferozepur-152002.

Jalandhar Bhagat Ford 98760-20935 Opp. Dhanuwali 0181-3075555 0181-3075500/


Crossing, fordserjal@
Jalandhar-Phagwara bhagatgroup.com
Highway, G T Road
Jalandhar-144010.

Jalandhar Bhagat Ford 99150-30299 VPO-Dhanowali, bodyjal@


Tehsil & Distt - Ja- bhagatgroup.com
landhar,
Jalandhar-144010

Ludhiana Bhagat Ford 98760-20915 No.658 Industrial 0161-3075555 0161-3075500/


area, Sherpur Bye fordserlud@
pass, GT Road, bhagatgroup.com
Ludhiana-141003.

Ludhiana Imperial Ford 87250-68001 Village Karimpur, 0161-5043202 service@


Near Kothari Resorts, imperialford.in
Ferozpur Road,
Ludhiana-141101.

Moga Bhagat Ford Adjoining Malwa 82880-86816 fordsermoga@


Feeds Pvt. Ltd., 5th bhagatgroup.com
KM Milestone, G T
Road, Moga-142001.

Mohali Saluja Ford 98150-81659 C-43, Phase 3, Indus- 0172-4682700 0172-4662600/


trial Area, Mohali, gian@salujaford.in
Punjab-160055.

Nawanshahr Bhagat Ford Chandigarh Road, 82880-86807 fordsernsr@


Nawanshahr-144514. bhagatgroup.com

Pathankot Bhagat Ford 98760-21038 Bridge No. 7, 0186-3075555 fordsalespkt@


Near Bimco In- bhagatgroup.com
dian oil petrol pump,
Jammu national
highway, sujanpur,
Pathankot-145023.

Patiala Bhagat Ford 98760-20955 15C, Focal Point, 01735-


Patiala. 5545210

1
Body shop only 28
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Patiala Bhagat Ford 98760-20955 Fountain chowk, The 0175-3075555 0175-3075500/


Mall, Patiala- 147001. fordserpat@
bhagatgroup.com

Sangrur Bhagat Ford 98760-21066 Dhuri-Patiala Bye 01672-307506 01672-307500/


Pass, Near Sangrur / 508 / 510 fordsersan@
Public School, San- bhagatgroup.com
grur-148001.

Rajasthan

Ajmer Gehlot Ford 90019-96425 NTM Building, 0145-2695071 145-2695428/


Parbatpura Bye-pass, / 2695013 gfservice@
Ajmer. gehlotford.com,
gfdcrc@gehlotford.
com, gehlotford@
gmail.com

Alwar KS Ford 80032-96205 Plot No.51, 0144-3068999 ksford.sermgralw@


Aerodrome Road, ksmotors.com
Alwar, Rajasthan-
301001

Banswara KS Ford 98870-88714 Opp. FCI godown, 800-3208111 ksford.dcrcbns@


Udaipur Road, ksmotors.com
Banswara-327001.

Bhilwara KS Ford 98297-92037 Opp.Shriji Resorts, 01482- 01482-3068907/


Ajmer Road, 3068999 ksford.gmbhl@ks-
Bhilwara-311001. motors.com, ksford.
serbhl@ksmotors.
com

Bhiwadi KS Ford 80032-96205 Bus Stand Road, 0149-230160 ksford.sermgralw@


Near Mansha Choke, ksmotors.com
Bhiwadi-301019.

Bikaner RS Ford Opposite Vrandavan 0151-2752751 ravirajbikaner@


Enclave, NH-11, hotmail.com
Jaipur Road, Bi-
kaner-334001.

Chittorgarh KS Ford 96368-56789 Opp. Sadar Thana, 1472-306899 ksford.dcrcchr@


Nimbahera road, ksmotors.com
Chittorgarh-312001.

Hanumangarh Dhruv Ford 81072-63925 Hanumangarh 96729-93925 service_df@gmail.


Junction Town Road, com
In front of Reliance
Petrol Pump, Hanu-
mangarh-335512.

1
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29
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Jaipur KS Ford 98290-56562 New Sanganer Road, 0141-3068999 0141-3068907/ks-


Sodala, / 3068989 ford.dcrc@ksmotors.
Jaipur-302019. com, ksford.gmser@
ksmotors.com

Jaipur KS Ford 98290-56562 F-30, Malviya 0141-3068940 ksford.sermgrmngr@


Industrial Area, / 41 / 42 / 43 / ksmotors.com
Malviya Nagar, 44 / 45 / 46 /
Jaipur. 47 / 48 / 49

Jaipur KS Ford 1 98290-56562 17-18, Benar Road, 0141-3138797 ksford.sermgrjtw@


Jhotwara Industrial / 3158797 ksmotors.com,
Area, Jaipur. ksford.dcrcjtw@
ksmotors.com

Jhunjhunu KS Ford 80033-90099 Opp. DTO Office, 0159-2250051 ksford.gmskr@


Sikar Road, Jhunj- ksmotors.com
hunu-333001.

Jodhpur OS Ford 98290-27473 H-(680-682), M.I.A 0291-2745205 0291-2742364/


Basni 2nd Phase, / 2634067 / osfordservice@osi-
Jodhpur-342008. 2744066 / ndia.com, osford@
2634068 osindia.com

Jodhpur OS Ford 98290-27473 Plot no.13, Basni In- 0291-2011290 osfordservice@osi-


dustrial Area, Phase ndia.com, osford@
2, Jodhpur-342008. osindia.com

Kota KS Ford 99280-76769 G-4&5, IPIA, Auto- 7891548999 / 0744-3068907/


mobile Zone, Near 7891568999 ksford.serkot@
Dakania Railway sta- ksmotors.com
tion, Kota-324005.

Sikar KS Ford 80033-90099 F-50, RIICO Industrial 01572-301203 ksford.gmskr@


Area, Jaipur Road, ksmotors.com
Sikar-332001.

Sikar KS Ford 1 80033-90099 F-80 A, RIICO ksford.gmskr@


Industrial Area, Jaipur ksmotors.com
Road, Sikar-332001.

Sriganaganagar Dhruv Ford 99283-38825 3ML Hanumangarh 0154-5130130 dhruvfordservice@


bypass, Adjoining gmail.com
Dunac Auto (TATA
MOTORS), Sriganga-
nagar-335001.

Udaipur KS Ford 99290-94044 E-110, Main Bye 0294-3068999 0294-3068907/


Pass Road, Mewar ksford.gmudr@ks-
Industrial Area, Madri, motors.com, ksford.
Udaipur-313001. serudr@ksmotors.
com

Sikkim

1
Body shop only
30
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Gangtok Saharsh Samdur, zero 03592-250157 saharshservice@


Ford point Ranipool, 14 / 250175 gmail.com
Ranipool ward, Gang-
tok-737135.

Tamilnadu

Chennai Chennai 98400-15775 No. 423, Poonamalle 044 24757223 044-24757482/


Ford Road, Arumbakkam, / 228 chfmanager@chen-
Chennai-600106. naiford.com

Chennai Chennai 98400-15775 S F 267/2, Poona- 044-26274198 044-26274198/


Ford malle ByePass Road, / 29040262 pnemanager@chen-
Poonamallee, naiford.com
Chennai-600056. , pnmmanager@
gmail.com

Chennai Chennai 98400-15775 10/1, 3rd Main Road, 044-26250229 ambmanager@chen-


Ford Near Telephone / 30 naiford.com
Exchange, Ambattur
Industrial Estate,
Ambattur, Chen-
nai-600058.

Chennai MPL Ford 98410-49003 No.27, Kavinger 044-24341222 mplalw@mplford.


Bharathidasan Salai, /3/4 co.in
Alwarpet, Near SIET
College, Chen-
nai-600018.

Chennai MPL Ford 98410-49003 No.22, Arcot Road, 044-23650340 044-23651006/


Bharani Studio ssm@mplford.co.in
Complex, Industrial
Estate, Saligramam,
Chennai-600093.

Chennai MPL Ford 98410-49003 No.62, Developed 044-40000500 mplomr@mplford.


Estate, OMR, co.in
Perungudi, Chen-
nai-600096.

Chennai MPL Ford 98410-49003 200ft Rd, Thoraip- 044-65454580 sm_3s@mplford.


akkam-Pallavpuram co.in
Road, Pallikaranai,
Chennai-600117.

Chennai MPL Ford 98409-65009 / Plot No: 3,77/2A, 044-65457690 boshop@mplford.


98410-49003 B/2, 200 Ft Road, co.in,
Thoraipakkam, Pal- manager_kbs@
lavpuram Road, mplford.co.in
Kovilambakkam
Chennai-600117.

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31
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Chennai Hans Ford 91764-06666 No 235 ,Mount 044-26791734 service@hansford.in


Poonamallee High
Road, Ayyapan-
thangal Village,
Chennai-600056.

Coimbatore Rajshree 99430-14800 No.296/2, Vilankurichi 0422-2362500 0422-4288555 /


Ford road, Thanneerp- / 2512348 / govardhanan@
andhal, Thanneer 2510513 rajshreeford.com
Road, Peelamedu,
Coimbatore-641004.

Coimbatore Rajshree 96263-88388 Mettupalayam Road, 0422-4566610 0422-4288555 /


Ford G.N.Mills Post, / 20 mtproadservice@
Coimbatore-641029. rajshreeford.com

Erode Rajshree 98430-14800 111/3 & 111/4 0424 0424-4288555 /


Ford Nanjanapuram Vil- –2244332 erodeservice@
lage, Thindal post, rajshreeford.com
Perundurai Road,
Erode-638009.

Hosur Akashs Ford 93448-99994 769/106, Mornapalli 93448-99994 akashsfordsales@


Village, NH-07, gmail.com
Krishnagiri Main
Road,
Hosur-635109.

Madurai Akshaya 98946-27284 No.201/1A, NH 7 0452-6562141 customercare@


Ford Virudhunagar Main / 42 / 43 akshayaford.com
Road, Thanakkan Ku-
lam, Thirunagar (PO),
Madurai-625006.

Nagercoil Pon Bharath 94431-68789 No. 23/31 J, Nishthin 04651-230530 ponbharathford@


Ford Rekash, Pon Bharat gmail.com
Avenue, Kanyakumari
Distt., Thottiyodu,
Chunkankadai Post,
Nagercoil-629300.

Ooty Rajshree 99435-99666 No. 421 / B-10, 0423-2449066 ootyservice@


Ford Victoria Hall, Ettiness rajshreeford.com
Road, Ooty-643001.

Salem Rockcity 97903-60000 39/1A, Bangalore 0427-2272402 fordsalemsevice@


Ford ByePass Road, suseegroup.com
Kondalampatty,
Salem-636002.

Sivakasi Akshaya 88700-05738 No.4/252A, Perian- 04562- servicesivakasi@


Ford davar Nagar, Mela 231006 / 7 akshayaford.com
Mathur Panchyat
Board, Virudhurnagar
Dist - 626130

1
Body shop only
32
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Thanjavur Lakshmi 73730-76174 No. 127, Manickam 04362- lakshmiford@yahoo.


Ford Nagar, Medical Col- 276162 com
leg Road, Thanjavur-
613007.

Thiruvallur Chennai 80560-12326 No:173A, Poona- 044-35002772 service@chennai-


Ford malle High Road, ford.com
Vengathur, Thiruvallur
- 602002

Tirunelveli Akshaya 98946-27264 No 11,South Bye 0462-3292727 customercare@


Ford pass Road, Kula- / 3293737 akshayaford.com
vanigarpuram Village,
Tirunelveli-627001.

Tirupur Rajshree 97511-41414 Avinashi Road, 0421-3027700 0421-4288555 /


Ford Ammapalayam, / 701 tirupurservice@
Tirupur-641652. rajshreeford.com

Tiruvannamalai Sarvesh ford 95855-01742 Vellore 04175-232444 sarveshtvmservice@


Tiruvannamalai gmail.com
Highway, Inam
Karianthal Village,
Tiruvannamalai-
606604.

Trichy Rockcity 98948-60000 No. 3, Dindugal Main 0431-2483481 fordservice@


Ford Road Karumanda- suseegroup.
pam, Trichy-620001. com;fordsales@
suseegroup.com

Vellore Sarvesh ford 296-3/2.Indira Nagar, sarveshfordservice@


Chennai-Bangalore gmail.com
Highway, Perumugai,
Vellore-636309.

Tripura

Agartala Oscar Ford 97740-09889 Chinaihani, Natun- 0381-2341068 oscarford_agt@


nagar, Airport / 2341118 yahoo.com
Road, Agartala,
Tripura-799009.

Telangana

Karimnagar Mody Ford 77996-56737 8-5-446/B, Kothi 0878-2248416 servicemanager@


Rampur, Hyderabad modyfordknr.com
Road, Karimnagar.

Mahabubnagar Fortune Ford 99518-44411 Plot No. 1,2,3 , Sy service.mahabub-


No- 179/3, Appanna nagar@fortuneford.
Pally, Yedira, Maha- com
bubnagar-509001.

Nizamabad Prime Ford 99857-21111 Bichpally Mandal, 08462-245545 service@prim-


Bardipur Village efordindia.com
Shivar, Nizamabad.

1
Body shop only

33
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Union Territory

Chandigarh Bhagat Ford 98760-20945 No. 53, ndustrial Area 0172-3075506 fordserchd@bhagat-
Phase II, Chandi- group.com
garh-160002.

Chandigarh Saluja Ford 09216900117 No. 140, ndustrial 0172-4682600 ishwarjot@saluja-


Area Phase II, Chan- ford.in
digarh-160002.

Chandigarh Saluja Ford 09216900117 Plot No. 182, Indus- 0172-4345182 ishwarjot@saluja-
trial Area Phase II, / 4346182 ford.in
Chandigarh-160002.

Uttar Pradesh

Agra Prem Ford 98370-02060 4, Neeraj Nagar, 0562-2602060 service@premford.


Gailana Road, / 2602863 / com
Agra-282007. 2858509 /
2520247

Allahabad Brij Ford 99355-94837 Shed No. 21 & 0532-2445383 0532-2445483/


22, Industrial / 2545831 service@brijford.com
Estate, Motilal
Nehru Engineering
College, Teliarganj,
Allahabad-211004.

Allahabad Brij Ford 99355-94837 No. 11, Monerco 0532-2445883 0532-2445483/


Industrial Estate / 2545831 service@brijford.com
Telliarganj,
Allahabad-211004.

Bareilly CAPL Ford 99175-75203 Khasra No:7, Ward 0581-2460142 service@caplford.


No:18, Rampur / 43 com
Delhi Road, Ba-
reilly-248001.

Basti Shubham Near SBI, Plastic service.bst@shub-


Ford complex, Baipokhar, hamford.com
Basti - 272002.

Bijnor Orchid Ford Najibabad Road, 0134-2265125 service@orchidford.


Bijnor-246701. com

Faizabad Narain Ford 70804-97555 Gata / Khasra service@narainford.


No.138 , Bypass, com
Sahadatganj Near
Police Chowki,
Faizabad-224001.

Ghaziabad Harpreet 98100-44707 Plot No.8/1A, Site No. 0120-4538500 0120-4538520/


Ford 4, Sahibabad Indus- -4 gm_sbd@thesach-
trial Area,Ghaziabad. devgroup.com,
dcrc_sbd@thesach-
devgroup.com
1
Body shop only

34
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Gonda MGS Ford Gata No. 740, Gram 98391-11294 vipinsharma6@


Pathvalia, Porter gmail.com
Ganj, Lucknow
Gonda Highway,
Gonda-271301.

Gorakhpur Shubham 95549-51200 / Plot No.623, Near 0551-2501500 service@shubham-


Ford 96702-22221 Hanuman Mandir, ford.com
Gulhariya, Medical
College Road,
Gorakhpur-273013.

Jhansi Kanal Ford 87260-30200 No-907, Civil Lines, 0510-2441414 kanalfordservice@


Jhansi-284001. gmail.com

Kanpur Sumpun 87952-22282 122/236, A1, A2, 0512-2222050 0512-2222050/


Ford / 83 A3 Kalpi Road, sumpunauto@gmail.
Fazalganj com, service@
Kanpur-208012. sumpunford.com

Kanpur Swarn Ford 98385-03083 109/362, G.T. Road, 0512-2551011 0512-2551271/


Near Jareeb Chowki, sales@swarnford.
Kanpur-208012. in, service@swarn-
ford.in

Kanpur Swarn Ford 98385-03083 Bhauti Bai Pass, 0512- service@swarnford.


Near Naveen Phal & 23265701 in
Sabji Mandi Chakar-
pur, Kanpur-209305.

Lucknow MGS Ford 74084-16226 / No. 7/9, HAL 0522-6052999 service@mgsford.


74084-16202 Ancilary Estate, com
Ismail Ganj Ward,
Faizabad Road,
Lucknow-226016.

Lucknow MGS Ford 74084-16203 341, Dhaukalpur, 0522-6499159 bodyshop@mgsford.


Ganeshpur Village, com
Opp. BBD Col-
lege, P.O.Chinhat,
Tewariganj,
Lucknow-226019.

Lucknow Narain Ford 94150-19782 Faizabad Road, 0522-2346544 service@narainford.


Opp. Ghazipur Police / 2350606 com
Station, Near HAL,
Lucknow-226016.

Lucknow MGS Ford 74084-16226/ Plot No. 4, Hal 0522-6052999 service@mgsford.


74084-16202 Ancillary Estate, com
Ismail Ganj Ward
Faizabad Road,
Lucknow-226016.

Mahoba Kanal Ford 87260-30109 Vikas Bhawan Road, kanalfordservice@


Hamir Pur Chungi, gmail.com
Mahoba-210426.

1
Body shop only

35
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Mathura Prem Ford 98370-71267 Near Big Nazaar, NH-


2, Vill & PO-Baad,
Mathura-281006.

Meerut Orchid Ford 09900-10520 No.695,698 0121-3190019 service@orchidford.


Baral, Partapur, / 3290029 com
NH-58, Meerut
Bye-pass Road,
Meerut-250003.

Moradabad Venus Ford Oppsite Modern 0591-2475000 service@venusford.


Public School, com
Delhi Road, Mo-
radabad-244001.

Noida Noida Ford 81303-33666 H-29,Sector-63, 0120-4350000 gm.services@


Noida-201301. noidaford.com

Noida Gautam 85278-11144 Plot Number B- 127, 0120-4977700 gmservice@gau-


Budh Ford Sector 5, Near tambudhford.com,
Noida Authority, dcrcmgr@gautam-
Noida-201301. budhford.com

Noida Noida Ford 81303-33666 H-29, Sector-63, 0120-4350000 booking@noidaford.


Noida-201301. com

Raibareilly MGS Ford Near bank of baroda, service@mgsford.


sultanpur road, malik com
mau, Ayma, Raiba-
reilly-229001.

Renukoot GSR Ford Shri Sainath Com- 94152 26160 gm@gsrfordindia.


plex, Murdhawa, com
Renukoot-231217.

Varanasi GSR Ford 87560-00134 G.T Road, Chura- 0542-2379388 0542-2373983/


manpur, Marhauli, service@gsrford.
Varanasi, Uttar com
Pradesh-221108.

Uttarakhand

Haldwani Pal Ford 96900-14122 Near Palam City,


Rampur Road, Ram-
pur Road,
Haldwani-263139.

Dehradun Bhagat Ford 98978-93407 No. 41/39, Mohbe- 0135-3052609 0135-2643851/


wala Industrial Area fordsrvdoon@
Saharanpur Road, bhagatgroup.com
Dehradun-248001.

Dehradun Bhagat Ford 98978-93407 Mauza Arcadia 0135-3052600 fordsrvdoon@


Grant, Pargana bhagatgroup.com
Panchwadoon, Deh-
radun-248001.

1
Body shop only

36
Dealer Directory
States
Emergency
Dealership Dealership
City contact Phone E-Mail & Fax
address
Name Number

Haldwani Pal Ford 96900-14122 Opp. to Transport 05946- gmservice@palford.


Nagar, Rampur Road, 234777 / in
Haldwani-263139. 235200

West Bengal

Berhampore Ganges Ford 98307-01690 Mankara, Balrampur, 03482-200017 sm.beh@ganges-


Near Bhakuri 2 ford.com
Gram Panchayat,
P S Berhampore,
Murshidabad, Ber-
hampore-742165.

Durgapur Banerjee 78725-00021 Besides NH-02, 0343-2588675 banerjeeford@gmail.


Ford Bhiringi More, G T / 77 / 78 / 79 com
Road (East), Dur-
gapur-713203.

Durgapur Banerjee 81700-00411 Anandanagar, 0343-2588676 banerjeeford.ser-


Ford Beside DAS Timber, vice@gmail.com
Benachity, Burdwan,
Durgapur-713213.

Howrah Kaikan Ford 85848-17209 Wheel’s Hub, NH-06, 033-33781245 aniruddha@karini.in


Lalbari Bus stop,
Howrah-711403.

Kharagpur Zaara Ford 97750-96666 Hazichak, Near Par- 97750-96666 service@zaaraford.


raj Motors, Makatpur, com
Kharagpur-721305.

Kolkata Ganges ford 98307-01690 4b, Matheswartala 033-23299500 sm@gangesford.


Road, Kolka- / 501 com
ta-700046.

Kolkata Ganges ford 98307-01690 24, Memanpur, 033-24924898 sm1@gangesford.


Budge Budge Trunk / 99 com
Road, (Opp. To
Maheshtala College),
Kolkata-700141.

Kolkata Kaikan Ford 96744-42299 Kaikan Ford, 2A, 033-30078400 033-24560086/


Station Yard, Near service.kaikanford@
H.P. Gas Godown, karini.in
Chetla, Alipur, Kol-
kata-700027.

Kolkata Kaikan Ford 98300-16468 Jessore Road 98300-16468 nservice.kaikan-


Birati, Near Madina ford@karini.in
Nagar, Bankra, Kol-
kata-700051.

Siliguri Gateway 98000-05147 Gateway Ford, 0353-6552687 service@gateway-


Ford National Highway 31 / 86 ford.co.in
Near City Dhaba, Go-
saipur PO Bagdogra,
Darjeeling Distt,
Siliguri-734014.

1
Body shop only
37
Dealer Directory
INDEX
Agartala ........................ 33 Gwalior ......................... 21 Panchkula ..................... 15
Agra .............................. 34 Haldwani ....................... 36 Panipat ......................... 15
Ahmedabad .................. 11 Hanumangarh ............... 29 Panvel........................... 25
Ahmednagar ................. 22 Hisar ............................. 15 Pathankot ..................... 28
Aizawl ........................... 26 Hoshangabad ............... 21 Patiala........................... 28
Ajmer ............................ 29 Hosur ............................ 32 Patna...............................   9
Allahabad...................... 34 Howrah ......................... 37 Pokhara ........................ 26
Alwar............................. 29 Hubli ............................. 18 Pondicherry .................. 27
Ambala..........................   12 Hyderabad.......................   6 Port Blair..........................   6
Amritsar ........................ 27 Imphal ........................... 26 Pune ............................. 25
Anantapur........................   6 Indore ........................... 22 Raibareilly ..................... 36
Anantnag ...................... 16 Jabalpur ........................ 22 Raipur..............................   9
Angamaly...................... 19 Jaipur ............................ 30 Rajamundry.....................   7
Angul ............................ 27 Jalandhar ...................... 28 Rajkot ........................... 13
Aurangabad .................. 22 Jamnagar...................... 12 Ranchi .......................... 16
Bangalore ..................... 16 Jamshedpur .................. 16 Ratlam .......................... 22
Banswara...................... 29 Jhansi ........................... 35 Rewari .......................... 15
Bardoli .......................... 12 Jhunjhunu ..................... 30 Rohtak .......................... 15
Bareilly .......................... 34 Jodhpur......................... 30 Rourkela ....................... 27
Baroda .......................... 12 Jorhat..............................   8 Sagar ............................ 22
Bavla............................. 12 Junagarh....................... 13 Salem ........................... 32
Belgaum ....................... 18 Kakkanad...................... 20 Sanand ......................... 13
Bellary........................... 18 Kanjirapally ................... 20 Sangrur ......................... 29
Berhampore .................. 37 Kannur .......................... 20 Shilong.......................... 26
Bhatinda ....................... 28 Kanpur .......................... 35 Shimoga ....................... 19
Bhilai................................   9 Karimnagar ................... 33 Sikar ............................. 30
Bhilwara ........................ 29 Karunagapally............... 20 Silchar.............................   8
Bhiwadi ......................... 29 Kathmandu ................... 26 Siliguri ........................... 37
Bhopal .......................... 21 Kharagpur ..................... 37 Silvassa ........................ 13
Bhubaneshwar.............. 27 Kolhapur ....................... 23 Sirsa ............................. 15
Bidar ............................. 18 Kolkata.......................... 37 Solan ............................ 16
Bikaner ........................ 29 Kollam........................... 20 Solapur ......................... 26
Bilaspur...........................   9 Kota .............................. 30 Sriganaganagar ............ 30
Birat Nagar ................... 26 Kottayam ...................... 20 Srinagar ........................ 16
Calicut........................... 19 Kurukshetra .................. 15 Surat ............................. 14
Chandigarh .................. 34 Latur ............................. 23 Thane ........................... 26
Chandrapur................... 23 Lucknow ....................... 35 Thanjavur...................... 33
Chennai ........................ 31 Ludhiana ....................... 28 Thrissur......................... 21
Cheranellore ................. 19 Madurai......................... 32 Tinsukia...........................   8
Chhindwara .................. 21 Mahoba......................... 35 Tirunelveli ..................... 33
Chittorgarh .................... 29 Malappuram.................. 20 Tirupati.............................   7
Cochin .......................... 19 Mandi ............................ 15 Tirupur .......................... 33
Coimbatore ................... 32 Mangalore..................... 18 Tiruvannamalai ............. 33
Cuttack ......................... 27 Meerut .......................... 36 Trichy ............................ 33
Davangere .................... 18 Moga............................. 28 Trivandrum ................... 21
Dehradun ...................... 36 Mohali ........................... 28 Udaipur ......................... 30
Delhi..............................   10 Mumbai ......................... 24 Vapi............................... 14
Dhanbad ....................... 16 Muvattupuzha ............... 20 Varanasi........................ 36
Dhule ............................ 23 Muzzafarpur....................   9 Vellore........................... 33
Dimapur ........................ 26 Mysore .......................... 18 Vijayawada......................   7
Durgapur....................... 37 Nagercoil ...................... 32 Warangal.........................   7
Ernakulam .................... 19 Nagpur .......................... 24 Yamunanagar ............... 15
Erode ........................... 32 Naharlagun......................   8 Yavatmal ....................... 26
Faridabad ..................... 14 Nalgonda.........................   7
Ferozepur ..................... 28 Nanded ......................... 24
Gandhidham ................. 12 Nashik........................... 25
Gandhinagar ................. 12 Navi Mumbai................. 25
Gangtok ........................ 31 Nawanshahr ................. 28
Gaya................................   9 Nellore.............................   7
Goa................................   10 New Mangalore ............ 18
Gorakhpur..................... 35 Nizamabad ................... 33
Gulbara ......................... 18 Noida ............................ 36
Guntur.............................   6 Ooty .............................. 32
Gurgaon........................ 14 Palakkad ....................... 21
Guwahati.........................   8 Palanpur ....................... 13

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