7Th Edition Chapter 13, Leading the Information Systems Function

6th Edition Chapter 15, Leading the Information Systems Function

7th
PART I: INFORMATION TECHNOLOGY
Chapter 1. Managing IT in a Digital World
Chapter 2. Computer Systems
Chapter 3. Telecommunications and Networking
Chapter 4. The Data Resource
PART II: APPLYING INFORMATION TECHNOLOGY
Chapter 5. Enterprise Systems
Chapter 6. Managerial Support Systems
Chapter 7. E-Business Systems
PART III: ACQUIRING INFORMATION SYSTEMS
Chapter 8. Basic Systems Concepts and Tools
Chapter 9. Methodologies for Custom Software Development
Chapter 10. Methodologies for Purchased Software Packages
Chapter 11. IT Project Management
PART IV: THE INFORMATION MANGEMENT SYSTEM
Chapter 12. Planning Information Systems Resources
Chapter 13. Leading the Information Systems Function
Chapter 14. Information Security
Chapter 15. Legal, Ethical, and Social Issues

6th
Chapter 1, Managing IT in an e-World

Part I, Information Technology

Chapter 2, Computer Hardware

Chapter 3, Computer Software

Chapter 4, Telecommunications and Networking

Chapter 5, The Data Resource

Part II, Applying Information Technology

Chapter 6, Enterprise Systems

Chapter 7, Managerial Support Systems

Chapter 8, E-Business Systems

Part III, Acquiring Information Systems

Chapter 9, Basic Systems Concepts and Tools

Chapter 10, Methodologies for Custom Software Development

Chapter 11, Methodologies for Purchased Software Packages

Chapter 12, IT Project Management

Chapter 13, Supporting Computer Users

Part IV, The Information Management System

Chapter 14, Planning Information Systems Resources

Chapter 15, Leading the Information Systems Function

Chapter 16, Information Security

Chapter 17, Legal, Ethical, and Social Issues

Case Study IV-1, The Clarion School for Boys � Milwaukee Division: Developing an
Information Systems Plan

Case Study IV-2, Teletron, Inc.: Using Information Technology to Transform a

Company

Case Study IV-3, Fast Track IT Integration for the Sallie Mae Merger

Case Study IV-4, IT Infrastructure Outsourcing at Schaeffer (A): The Outsourcing

Decision

Case Study IV-5, IT Infrastructure Outsourcing at Schaeffer (B): Managing the

Outsourcing Contract

Case Study IV-6, Systems Support for a New Baxter Manufacturing Company Plant in
Mexico

Case Study IV-7, BAT-APSS: Shared Services at a Multinational Firm

Case Study IV-8, Mary Morrison�s Ethical Dilemma

Case Study IV-9, A Security Breach on the Indiana University Computer Network

Case Study III-1, Managing a Systems Development Project at Consumer and Industrial
Products

Case Study III-2, Development of an Interorganizational System at Zeus

Case Study III-3, Make-or-Buy Decision at Baxter Manufacturing Company

Case Study III-4, ERP Purchase Decision at Benton Manufacturing Company

Case Study III-5, The Kuali Financial System: An Open Source Project

Case Study III-6, Naval Surface Warfare Center, Crane Division: Implementing
Business Process Reengineering Recommendations

Case Study III-7, NIBCO�s �Big Bang�: An SAP Implementation

Case Study III-8, BAT-Taiwan: Implementing SAP for a Strategic Transition

Case Study III-9, A Troubled Project at Modern Materials

Case Study II-1, Vendor-Managed Inventory at NIBCO

Case Study II-2,The Challenges of Local System Design for Multinationals: The
MaxFli Sales Force Automation System at BAT

Case Study II-3, Real-Time Business Intelligence at Continental Airlines

Case Study II-4, The Cliptomania Web Store

Case Study II-5, Mezzia, Inc.: Deciding Which IT Company to Join

Case Study I-1, IMT Custom Machine Company, Inc.: Selection of an Information
Technology Platform

Case Study I-2, VoIP2.biz: Strategic Steps for a VoIP Supplier

Case Study I-3, VoIP Adoption at Butler University

Case Study I-4, Data Governance at InsuraCorp

Case Study I-5, Midsouth Chamber of Commerce (B): Cleaning Up an IS Debacle

Case Study 1, Midsouth Chamber of Commerce (A): The Role of the Operating Manager
in Information Systems