Professional Documents
Culture Documents
Luxury Travel With Luxury Network Member Definite Journey........
Luxury Travel With Luxury Network Member Definite Journey........
Luxury Travel With Luxury Network Member Definite Journey........
With these values, which we generate for and on behalf of our travelers, we do redefine luxury. A destination
is never simply a place; it is a new way of seeing the same planet. Luxury travel is to experience everyday
things as if for the first time, and to experience some of the greatest pleasant sensations that both traveling
and life have to offer.
Traveler Delight
Our business puts the needs of the traveler first, and the
measure of our success is the traveler‟s delight. Traveler Delight
is the greatest positive response of the customer; it is
satisfaction on an emotional level resulting from the customer‟s
interaction with us: our people, our products, and our services.
We serve travelers in terms of their safety, self-esteem,
convenience, emotional needs, and opinions. Beyond this, we do
our best to anticipate travelers‟ needs and requirements, and
proactively provide the necessary solutions.
Co-worker Delight
Staff and all the co-workers in our team, including suppliers and
partners, are the next priority. Rightful compensation, a sincere
and disciplined work ethic, a sense of achievement, a passion for
learning, a genuine respect for good fun, good health, a good
environment, and the recognition of the value of family and
friends; all of these are taken into our account in our business
practice, and form the basis of our service. We wish for a positive
experience for all stakeholders in our enterprise that goes
beyond the norm and reflects a professional, well-planned
business practice.
Community Delight
The delight of the community is the third element in our
program. Part of DEFINITE Journey‟s service obligation is to the
social environment that we recognize to be the source of our
tourism product: we are proud to act for community welfare,
environmental protection, and the safety of children, all factors
that are extremely relevant to our industry. We develop our
products and services to meet real physical, social, and
psychological needs.
Features & Products
In an industry where points of
difference between operators are rare,
DEFINITE Journey stands out as a
travel provider with truly exclusive
benefits. Only through DEFINITE
Journey‟s socially responsible tours will
high-end travelers in Indochina find
the peace of mind that comes from
having made a difference in the
community being visited. Deeply
focused on privacy and luxury, our
journeys deliver a traveler‟s every
need.
We are able to serve any need of high-end travelers on a Private Luxury Journey, for which
we are able to make all applicable arrangements. If a guest does not have time to organize
a visa, but requests approval for a visa-on-arrival, we can arrange it. If a guest needs to relax
in a private room at the airport before take-off, we can provide this, even for a traveler
holding an economy class air ticket. If a guest wishes to interact with the local people as
much as possible, we can organize this. If a guest requires the utmost privacy, we can ensure
it happens. If a guest needs to have an outfit tailored within a limited time, we can help. We
encourage travelers to contact us for every single need according to their personalized
travel interests.
Only a few operators allow guests to
make significant contributions to the
environments and cultures that they
visit as a matter of policy. The social
work funded by DEFINITE Journey
through contributions facilitated by
our tours helps to make Vietnam a
better place to live in for the local
people who are your friendly hosts.
All Meals Provided at Your Choice of
Restaurants…
Beyond personally-tailored versions of our standard itineraries in the Premium Group Journey
category, we can operate any tour to any Vietnamese destination whether it is on the regular
tourist trail or off the beaten path, while ensuring the highest standards of comfort for our
distinguished guests. DEFINITE Journey Private Luxury Journeys are meticulously prepared to
ensure each customer‟s privacy and the fulfillment of their personal interests.
Highly specialized local & native English-
speaking personal guides.
For any customized itinerary stopping over in central Vietnam, exploring Saigon, visiting the Cu Chi
Tunnels, the Mekong Delta, historic Hoi An, old imperial Hue, the capital Hanoi, or witnessing the marvels
of Halong Bay, DEFINITE Journey will arrange the finest in accommodation, the most luxurious transfers,
and the best of Vietnam‟s fine cuisine for both the adventurous and the conservative palate. These and
other fascinating journeys await our exclusive clientele. DEFINITE Journey is able to arrange any of these
and many more upon request, including individualized itineraries combining elements of all your favorite
tours.
Understanding that accommodation is the key to any luxurious journey, we always reserve the best
of Vietnam‟s hotels and resorts, offering international standard services and facilities for the
convenience of our clients. We arrange first-class hotels and resorts throughout the country and in
every city.
Considering every possible need for our guests‟ transportation, we offer limousines and antique
vehicles upon request for airport transfers and excursions.
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Premium Group Journeys
With DEFINITE Journey‟s Premium Group Journeys,
we see to each guest‟s needs individually – making
sure every group member gets more out of the tour
than could be expected in larger, more anonymous
tour groups. We guarantee a maximum number of
10 guests and a minimum number of 4 guests,
creating the opportunity for each traveler to share
companionship with others on the same road while
still maintaining their sense of privacy and privilege.
DEFINITE Journey‟s MICE operator staff have served in the industry for as many as 27 years across
the globe, giving us a clear advantage when putting together the best for our product line. Our
long experience means a premium service for our clients. We are pleased to be able to arrange
any kind of event, from small group functions to major conventions, with a consistent, superior
standard. We can arrange events both in Indochina itself and throughout Asia, including India and
the Maldives.
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highly exclusive programs for conferences, meetings, exhibitions, road shows, grand
opening ceremonies, award ceremonies, entertainment shows, anniversary celebrations,
receptions, board meetings, product launching ceremonies, farewell parties, government,
and non-profit organizations.
•P.R. service for events in Vietnam
• Assistance with media coverage
• Photography and video on request
• Online video conference facilitation
• Modern well-equipped conference and meeting rooms
• Translation services in Vietnam (simultaneous & document translation)
• Secretarial service
• Coffee, lunch breaks
• Gala dinner or cocktails as finale
•Social media integration (event PR via twitter, blog, face book)
•Messaging service
•High speed Wi-Fi network throughout the arena
•Team building exercises
•Incentive travel for companies
•Safe parking facilities for attendees
•Provision for charitable participation in community development programs
•One-click confirmation
•Customized packages for accompanying family members
•Special assisted shopping facility
•Facilitation for special award ceremony with gifts
•24/7 medical service
Our services include superior planning
and administration of your events to •Planning venue selection and reservation
ensure the smoothest operation. •Preliminary procedures – obtaining necessary
regulatory permissions, freight, customs clearance
•Assistance for tailor-made events according to budget,
and special assistance for foreign exchange
•Designing and printing services for event brochures,
flyers, bulletins, invitations for the event
•Branding assistance through to preparing signage on
requested areas to welcome the delegates
•Language assistance with multi-lingual staff
•Special administration desk for last-minute needs
•Customized packages serving individual demands
• Both group and individualized incentive packages
•Mileage program (frequent clients)
•Access to Point on Site assistance
•Experienced guide and translation service
•Tickets to places of interest
•Tickets to special events
•Commemorative gift
•Assistance for arranging conference kits (bag, take-
away gifts, logo printing)
•Accommodation in prime properties
•Instant check-in directly to rooms
DEFINITE Journey works exclusively •Business center and working atmosphere
as a local operator with an •Doctor on-call service
•Connectivity to the rest of the world by Wi-Fi
international outlook, making us the
•Room service and Butler on request
perfect bridge between the exacting •Valet service
requirements of foreign industry •Express laundry service
and the multiple advantages and •Extreme privacy
delights Vietnam has to offer as •V.I.P protection on request
•Rejuvenating spa
your MICE destination. Fine •Divine meditation or yoga practice
accommodation services are central •Currency exchange
to the success of our MICE events – •One-click confirmation
providing the upmost in comfort. •Private faxes on request
With a fully-fledged travel & tourism business,
we can provide the best travel arrangements,
excursions and cultural activities to complement
any corporate event. DEFINITE Journey provides
access to Vietnam‟s most stunning locations and
comfortable properties according to each
client‟s individualized demands.
DEFINITE Journey is able to operate individualized, exclusive visits to any of Vietnam‟s quality
vineyards and breweries by private vehicle upon arrangement. Qualified wine professionals are
available as guides in each case.
Wine Quest Dalat
To ensure that our Golf Excursions are operated according to our trademark redefinition of luxury, we
combine the most comfortable travel products, including accommodation, transfers, and other high-
end services, with a complete series of compelling and responsible sightseeing activities for all our
most distinguished guests, allowing golf enthusiasts to enjoy their sport in style.
Saigon
Vietnam Golf & Country Club Par and Yardage: 72, 6, 946 (East course)
72, 7, 107 (West course)
The first 36-hole golf club in Vietnam, this course is widely regarded as Vietnam‟s Premier Golf and
Country Club. Set amongst 300 hectares of land, two courses have been carved out of the existing
woodland with minimal land movement, creating the impression that the land was always destined to
be a golf course.
Bo Chang Dong Nai Golf Course Par and Yardage: 72, 6,830
The Bo Chang course is divided into three 9-hole courses. The complex covers about 250 hectares
and is surrounded by countryside scenery. Numerous lakes and ponds inevitably provide some
natural and strategic water hazards. Otherwise, there is an abundance of tropical flora and fauna
lining the sides of the fairways to muse errant shots.
Long Thanh Golf Course Par and Yardage: 72, 6,946
Featuring rolling fairways and large undulating greens, with many high lipped bunkers and water
hazards on almost every hole to catch errant shots, Long Thanh Golf Club is the epitome of golf in
Vietnam. Fairways are palm and pine tree lined to ensure green conditions throughout both the dray
and wetter periods. All 36 holes have their own character shape and this wide variety makes for good
challenges for both high handicappers and professional golfers.
Song Be Golf Resort Par and Yardage: 72, 5,779
Well known for being the first international standard championship course in Vietnam and one of the
most challenging and stimulating in the country, Song Be Golf Resort has been gently crafted out of
the beautiful landscape and features numerous lakes, tree-lined fairways and subtle undulating
greens. The 27-hole course is officially rated in accordance with the USGA/SGA (United States Golfers
Association) requirements. The 3 golf courses with various difficulties are a challenge for golfers at
any level.
Vungtau
Paradise Golf Club
Par and Yardage: 72, 6,830
With DEFINITE Journey‟s trademark standard of high-class care and all-inclusive luxury services,
helicopter packages will always include options for five-star accommodation in the best resorts and
hotels, as well as holiday packages to premium destinations – with dining in the finest Vietnamese
and international restaurants.
Helicopters are also available for high-class corporate events and VIP delegations, as well as for
specialized itineraries for golfers, photographers, and other enthusiasts. Specially-trained English-
speaking air guides are available by appointment.
City Air Tours
Survey the gracefully subdued capital or the busy commercial center of Vietnam by chartered
helicopter as DEFINITE Journey takes you high above the great metropolises of Hanoi and Saigon.
Made possible only by special arrangement with the NSFC, this program is the only chartered
helicopter tour over these cities authorized in Vietnam.
Northern Air Tours
Fly above the spectacular scenic regions of Northern Vietnam with helicopter services over
picturesque Sapa, Gia Lam, and Bavi Mountain – where some of the most colorful ethnic groups in
the country enjoy an unspoiled natural paradise near the borders of Laos and China.
Halong Bay Island Hopping
The most intimate way to experience the extraordinary geological wonders of Halong Bay, made
famous in the internationally acclaimed film Indochine and in the James Bond feature Tomorrow
Never Dies. Reaching from the sea to the sky, the great karst formations of Halong Bay are truly
unforgettable, and DEFINITE Journey can grant you a rarely-seen perspective as well as bring you to
the shores of some of the islands less accessible by sea.
Central Vietnam Air Tours
High-class transfers by helicopter to the postcard-perfect coastal cities of Da Nang, Hue, and
historic Hoi An. Helicopter transfer is the ideal luxury transportation to your five-star resort with
optional sightseeing over the Central Highlands.
Customized Air Tours
Personalized transfers and scenic tours by helicopter are available upon arrangement and according
to your specifications. Popular options include coffee plantation and vineyard hopping in Dalat,
Beach tours to Nha Trang and over the sand dune formations of Mui Ne, Island hopping to Vung
Tau and Co Dao Island, and helicopter excursions over the exotic Mekong Delta and to tropical Phu
Quoc Island off the Cambodian coast.
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Private Jet Services
When standard transportation doesn‟t quite meet with your requirements, then only the best will
do. For urgent, high-priority, and the ultimate in luxury transfers, DEFINITE Journey can provide
high-class private jets for charter to any destination in Vietnam upon arrangement.
With DEFINITE Journey‟s trademark standard of high-class care and all-inclusive luxury services, our
Private Jet packages will always include options for five-star accommodation in the best resorts and
hotels, as well as holiday packages to premium destinations – with dining in the finest Vietnamese
and international restaurants.
Jets are available for high-class corporate events and VIP delegations, as well as for specialized
itineraries for luxury travelers. Specially-trained English-speaking air guides are available by
appointment.
As a member of the Luxury Network Asia,
we can arrange chartered private jets to
connect clients from around the world
with destinations throughout Indochina.
Our charters are operated by leading elite
jet services arriving into and departing
from Asia, and feature full ground
handling and security services.
In a country that is defined by its myriad river systems, taking a voyage on the water in
Vietnam is one of the most memorable ways to see this extraordinary place. From the
densely biodiverse ecology of the Mekong Delta through to the majesty and spectacle
of Halong Bay, Vietnam as experienced from the water promises to be an unforgettable
adventure.
DEFINITE Journey specializes in high-end, luxury cruise services for our exclusive
clientele. We are able to book large-scale journeys by cruise liner in Vietnam as well as
throughout Indochina, and can charter private yachts for romantic getaways. Our guests
enjoy first-class, personalized services as well as the exhilaration of exploring Vietnam
on board.
Our expertise in the luxury travel industry in Vietnam enables us to prepare a complete
cruise itinerary for any guest in the deluxe market, as well as the ability to arrange any
particular special service the customer may require. Definite Cruise Journeys are
meticulously prepared to ensure each customer‟s privacy and the fulfillment of their
personal interests.
DEFINITE Journey books a variety of cruises throughout Vietnam, providing both classic and fresh
itineraries that transport passengers through some of the country’s best-loved destinations as well as its
lesser-known hidden treasures.
Departures from Saigon include voyages to Mekong destinations such as Can Tho and My Tho; across
the border into Phnom Penh and Angkor; and to the beautiful Vietnamese coastal cities of Vung Tau,
Phan Thiet, and Nha Trang.
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