Describe the problem faced by Plan International.

What people, organization, and technology

factors contributed to this problem?
Before implementing information system, Plan International used to face decision-making problem
because they didn’t have updated information to make quick decision in a critical situation and
they used to work with very outdated decentralized systems that were partly manual. They had to
use patchwork, spreadsheets and paper documents to keep track of employees. Plan International
works with children, families, communities, and local governments to bring about positive changes
for children in health, education, water and sanitation, protection, economic security and some
others natural disasters. In 2013, Plan International has sent workers to help children affected by
the Typhoon Haiyan in the Philippines and the Ebola virus outbreak in West Africa.

2. Describe the system solution to this problem.

Describe the types of systems used for the solution.

The technology Plan international selected was a cloud based HR system from SAPs success factors as
well as on premises software from SAP. This included personnel administration and organization
management software.

Why is human resources so important at Plan International?

Human Resources are so important for Plan International because Plan works with human, so the
main resources for Plan is human. Without human this organization is invaluable. Without
human resource, plan would invariably cease to exist.

Question 4: How did these systems improve operational efficiency?

These Systems improved operational efficiency by providing better services in shorttime. Before
implementing these systems it took more time to communicate with almost all overthe world
because they didn’t have enough data available, but now they have latest data availableon the
systems. Therefore, it takes less time to communicate and provide better services in anydifficult
situation and Plan can also show its donors exactly how their contributions were spentand the
results. These systems helped Plan International to improveoperational efficiency by saving time
and money

Question 5: How did these systems improve decision-making. Give examples of two decisions
improved by Plain’s new systems.
The new human resources systems have the updated information on the systems. So it helped
Plan to make quick decision in any critical situation. These system provide a faster and easy way
to find any information about the entire workforce by showing immediately how many people
are working and what skills they possess and what are the job responsibility when they work in
the field. Two examples:1.By using SuccessFactors and SAP human resources software, Plan
staff could identify and dispatch relief workers to disaster areas within hours. When Typhoon
Haiyan struck the Philippines in November 2013, Plan specialists were on the scene within 72
hours.2.Assembling and analyzing data from employee performance reviews, including
performance-based salary calculation, used to take up to six months. Now all it takes is the press
of a button.

Describe the problem faced by Plan International. What people, organization, and technology
factors contributed to this problem? The problem Plan International was originally faced with an
organizational problem finding people with the appropriate skills and experience in medical aid,
child protection, education, and shelter management to provide the necessary services. People –
The people contributing to this problem were the people within the Human Resources
department. Their inability to quickly find the necessary aid workers severely hindered their
ability to help in a timely fashion. Organization – Their problem came from a breakdown in the
business process of finding a qualified individual within Plan with the necessary set of skills to
help the affected areas. Technology – Plan was faced with having to manually sift through their
internal data of 10,000 aid workers across 70 countries in order to find the proper people. This
process included sifting through 30human resource systems, spreadsheets, and paper documents.