Professional Documents
Culture Documents
Job Satisfaction
Job Satisfaction
Job Satisfaction
Class BBA IV
Introduction
Employees of an organization will to do work and perform well when they are satisfied from
their job. They need better environment of work place, respect and sufficient amount as a
salary and promotions plus bonuses on their extra performance. Job performance is directly
proportional to job satisfaction.
Definitions
According to the Robbins (Organizational Behavior 13th edition) job satisfaction is a positive
feeling towards individual’s job resulting from an evaluation of its characteristics.
According to the Cranny, Smith and Stone ( 1992, p.1) job satisfaction as an affective
(emotional) reaction to a job that results from the incumbents comparison of actual outcomes
with those that are desired
Methods of measurement
There are two main approaches to measure job satisfaction these are single global rating and a
summation of job facets (Organizational Behavior by Robbins).
1. Employee Orientation
This is the best way to satisfy an employee in which he/she is ensured about his realistic
expectations which result decrease in turnover.
2. Positive Work Environment
It is necessary to provide positive workspace otherwise workers will not be found
satisfied. Positive work environment includes encouragement, by doing so employees can
perform more than they survive.
3. Provide Competitive Benefits
Employees can also be satisfied by providing competitive benefits to them for example
flextime, personal days and paid holidays etc.
4. Workforce Engagement
Work force engagement means the interest of an employee in job. So to get an employee
satisfied it is necessary to make him a part of an organization, and let him to feel that he
is involved in goal setting, and decision making.
5. Develop Skills
This is a way through which employees are satisfied, their skills are developed by giving
them training opportunities, teaching them online courses and encouraging them for
improvement.
6. Recognition & Rewards
In this way organization are giving rewards to their employees on the good performance,
like they are checking employee’s weekly performance and one who performs better
than others is given bonuses.
7. Track Job Satisfaction
This is cause that organization adopt to check the continuity of employee’s satisfaction
and its level through mobile surveys and putting data behind it. This check and balance
system improves job satisfaction and reduces turnover.
Job satisfaction and job performance have strong positive correlation. Employees increase the
productivity when they are satisfied with their jobs.
4: http://www.jobscience.com/blog/7-simple-ways-increase-employee-satisfaction/