Advanced Learning Programs

support@alprograms.com
Phone: +63 2 9020992
Mobile: +639176247037

BUSINESS ETIQUETTE TRAINING

Advanced Learning Programs' (ALPs) Business Etiquette training enhances your social skills,
business manners, and professionalism. It also teaches you how to interact and relate with your
colleagues. While small things like polite greetings and courteous conversations are key topics. It
also allows participants to learn active listening skills.

This Business Etiquette training course from Advanced Learning Program provides the necessary
knowledge and skills required to be calm. It also teaches confidence and good manners in any social
or business setting. This course is very advantageous for all working professionals, in the modern
workplace. Always keep in mind that proper etiquette is crucial in today's workplace as it can
promote productivity, harmony, and peace in the working environment as well.

Business etiquette training courses are available now throughout the Philippines.

Related Course:

Business Writing Course

Objective

In this course participants will:

Understand why business etiquette matters and how to improve business etiquette culture
Understand the three components of business etiquette - appearance, communication, and
behavior
Know how to make a great first impression and how to dress appropriately
Understand how to read body language
Understand the intricacies of introducing people in business contexts and how to remember
people’s names
Understand the art of conversation both in person and on the phone
Understand how your personal style influences how you communicate
Know the right way to behave online in a business context
Explore the do's and don'ts of email etiquette
Explore the business etiquette of different cultures and countries
Know how to behave in business social contexts
Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult
people

Advanced Learning Programs

BUSINESS ETIQUETTE TRAINING
Module

Business Etiquette Training Course - Lesson 1 Business Etiquette Training Course - Lesson 2
Do Manners Matter? How To Make An Impression
• The Case for Business Etiquette • First Impressions do Count
• The ABC of Business Etiquette • Nothing to Wear?
• Reflection • Grooming
• Body Language
• Reflection
Business Etiquette Training Course - Lesson 3 Business Etiquette Training Course - Lesson 4
The Personal Touch Netiquette – Manners In The Online World
• Introduction Etiquette • Civility on the Internet
• The Hand Shake • Email Etiquette
• Polite Conversation • Social Media Etiquette
• Personal Style • Reflection
• Reflection
Business Etiquette Training Course - Lesson 5 Business Etiquette Training Course - Lesson 6
Global Business Etiquette Social Business Etiquette
• Global Business • Hosting or Attending?
• Understanding Particular Cultures • Awkward Dining Moments
• Reflection • Which fork?
• Socializing After Hours
• Marking Employee Events
• Reflection
Business Etiquette Training Course - Lesson 7 Business Etiquette Training Course - Lesson 8
Dealing With Challenges Professionally Reflections
• Personal Issues • Create an Action Plan
• Difficult People • Accountability = Action
• Ethical Dilemmas
• Reflection

Advanced Learning Programs

BUSINESS ETIQUETTE TRAINING