Professional Documents
Culture Documents
Psychology and Behavior - Personal Selling
Psychology and Behavior - Personal Selling
_Rational
_Emotional
_Instinctual
“The reptilian always wins!”
~Dr. Clotaire Rapaille, Psychoanalyst and Medical Anthropologist
EMOTIONAL
SELF-CENTERED
CONTRAST
VISUAL
TANGIBLE
…reported a 80 percent
decrease in spillage!
Consumption of olives is decreased by as much as
25 percent simply by changing the serving order!
_People poured/drank 74 percent less juicees is
_Bartenders poured 27 percent less
Chicago North Lake Shore…printing bars on the road
has created the illusion that drivers are speeding
up…
FOUR STEPS
DIAGNOSE DIFFERENTIATE DEMONSTRATE DELIVER TO THE
THE PAIN YOUR CLAIMS THE GAIN REPTILIAN BRAIN
Thank
Y u!!