GL BAJAJ INSTITUTE OF MANAGEMENT AND

RESEARCH

Mini Project

Research Methods in Business

(PG-19)
Session: 2018-19

Submitted By: Submitted To:

Name : Abhishek Dr. Harsh Pratap Singh
Roll No.GM18004 Assistant Professor
Section: A
Hi dear respondent I am Abhishek on the behalf of XYZ ltd. Which is a soft drink

manufacturer company establish in 2000, Greater Noaida based company.

So I am going to conduct a customer satisfaction survey and I am promising you

what you will data provide us that data will be confidential. That will be use only

for survey purpose.

If you have any further query so you can visit our official website xyx.ltd.org or

you can call on this no. 23456789

1) Do you have test it ever (Just click): Yeas No

2) If you test it then how many times in a month (Should be in numbers): .....

3) What is your Name: ....................................................

4) Address: .......................................................................................................

5) What is your highest qualification: ..............................................................

6) In which age group you belong: Less 20 20 to 25 25 to 30

30 to 35 35 to 40 40 to 45 more then 45

7) Which one you like mostly: Liquid or Powder

8) Mostly when you use it: On weekend: On festival: In Party:

On annual function: When you meet friend or/relative: or

others: .....

9) Where you use it: For self: For guest: or both

10) According to you give rating which is given below ( where 1 is

highly satisfied and 5 is highly dissatisfied)

a. Test 1 2 3 4 5

b. Price 1 2 3 4 5

c. Availability 1 2 3 4 5

11) According to you give the rating on the brand preference (in numbers

1to 5 where one is first preference and 5 is last preference)

a. The XYZ company

b. The coca-cola company

c. PepsiCo

d. Nestle

e. Suntory Holding

12) Why you not use it (select reason one or multiple choice)

a. Flavours (What flavour you like): ............................................

b. Sugar (how do you like select one )

little bit sweet average sweet high sweet

 c. Any other: .....................................................

13) When you not get it then which brand you prefer mostly:

a. The XYZ company

b. The coca-cola company

c. PepsiCo

d. Nestle

e. Suntory Holding