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  • Customer Feedback Form

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    Selamat Ndt
    919 views2 pages
    The document is a customer feedback form for a construction project that asks the client to rate the contractor's performance on 9 key aspects of the project like meeting contractual requirements, timely completion, quality of work, response time, site team commitment, management commitment, complaint handling, health and safety, and overall performance. It also has space for writing any complaints, reasons for unsatisfactory ratings, suggestions, and for the client to provide their name, designation, signature, and date.

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    The document is a customer feedback form for a construction project that asks the client to rate the contractor's performance on 9 key aspects of the project like meeting contractual requirements, timely completion, quality of work, response time, site team commitment, management commitment, complaint handling, health and safety, and overall performance. It also has space for writing any complaints, reasons for unsatisfactory ratings, suggestions, and for the client to provide their name, designation, signature, and date.

    Copyright:

    © All Rights Reserved
    Flag for inappropriate content
    919 views2 pages

    Customer Feedback Form

    Uploaded by

    Selamat Ndt
    The document is a customer feedback form for a construction project that asks the client to rate the contractor's performance on 9 key aspects of the project like meeting contractual requirements, timely completion, quality of work, response time, site team commitment, management commitment, complaint handling, health and safety, and overall performance. It also has space for writing any complaints, reasons for unsatisfactory ratings, suggestions, and for the client to provide their name, designation, signature, and date.

    Copyright:

    © All Rights Reserved
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    of 2

    CUSTOMER FEEDBACK FORM

    Client :
    Project : Duration :

    Dear Sir,
    We would like to receive from our valued customers their opinion and feedback on some
    of the aspects that are vital for us to remain in the business. We would therefore appreciate
    receiving your views and opinion on the following aspects of our work.

    Performance Level
    No. Activity
    Excellent Good Satisfactory Poor
    Have we met with the Contractual
    1.
    Requirements in General?
    Timely completion of different phases of
    2.
    work, if any
    3. Quality of the work

    4. Quality and timeliness of response

    5. Personal commitment of the site team

    6. Commitment of the Management

    7. Handling of your complaints/suggestions


    Our performance on Health and Safety
    8.
    aspects
    9. Overall Performance Rating

    Please write your complaints/ Reason for Satisfactory/ Poor

    Suggestions:

    Feedback/ Opinion received from


    Name Designation Signature Date

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