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Computers in Human Behavior 49 (2015) 477–486

Contents lists available at ScienceDirect

Computers in Human Behavior


journal homepage: www.elsevier.com/locate/comphumbeh

Sector diversity in Green Information Technology practices: Technology


Acceptance Model perspective
Ibrahim Akman a,1, Alok Mishra b,1,⇑
a
Department of Computer Engineering, Atilim University, Incek, 06836 Ankara, Turkey
b
Department of Software Engineering, Atilim University, Incek, 06836 Ankara, Turkey

a r t i c l e i n f o a b s t r a c t

Article history: This paper examines the existence of diversity between public-and private-sector establishments in
Available online 30 March 2015 Green Information Technology (GIT) adoption using the ‘Technology Acceptance Model’ (TAM). In this
study, GIT simply refers to using IT in ways that help to reduce environmental impacts, which include
Keywords: using energy more efficiently and reducing waste. The model is extended to include the external variables
Green Information Technology (GIT) as subjective norm and the level of GIT awareness. For this purpose, a survey was conducted among pro-
TAM fessionals from public- and private-sector establishments. The findings suggest the following: (1)
External variables
Diversity exists among establishments from public- and private-sectors in the influence of the
Sector
Diversity
Perceived Ease-of-Use (PEU) on Perceived Usefulness (PU) and on the Attitude Towards Use (ATU); (2)
Structural Equation Modeling (SEM) Most of the public-sector professionals have concerns for environmental sustainability in using IT; (3)
TAM is an important tool for investigating the specific barriers and facilitators of environmental behavior
at work; (4) TAM has a have significant predictive power in public -sector establishments; and (5) TAM is
significant for private-sector establishments except the relations between the PEU and PU, and PEU and
ATU.
Ó 2015 Elsevier Ltd. All rights reserved.

1. Introduction Siegler and Gaughan (2008), GIT is about information technology


and system initiatives, including programs that address environ-
Green IT refers to the using of Information Technology (IT) mental sustainability. It also addresses energy consumption as well
resources in an energy-efficient and cost-effective manner (Bose as waste associated with the use of hardware and software which
& Luo, 2011), and it is foreseen as the most important strategic tends to have a direct and positive impact (Jenkin, McShane, &
technology in the imminent future. According to Mines (2009), Webster, 2011a). Hilty et al. (2006) also support this view by stat-
the GIT service market was expected to reach nearly $5 billion by ing that the production, use, and disposal of IT have a direct effect
2013. Organizations are now actively pursuing GIT solutions for a on the natural environment and eco-sustainability (Hilty et al.,
multitude of reasons and benefits, including lower power con- 2006). Estimates indicate that the IT industry accounts for 2% of
sumption, lower costs, lower carbon emissions, less environmental global CO2 emissions, which is equivalent to the amount generated
impact, improved system performance and use, increased collab- by the aviation industry (Goasduff & Forsling, 2007). Jenkin et al.
oration and interaction amid constituents, space savings, and an (2011a) outlined the objective of GIT to be reducing the overall
agile workforce (Bose & Luo, 2011). According to a 2009 GIT report environmental impact of Information Communication Technology
surveying 426 companies in North America including a total of (ICT) by adopting a number of measures ranging from (1) taking
1052 companies worldwide, 86% stated that it is significantly environment-friendly approaches to the production; and (2) use
important that their IT organization implement GIT initiatives. of IT equipment and facilities to optimize the use of ICT equip-
This report also states that 97% of these firms are at least con- ments along with network infrastructure in order to reduce energy
sidering a GIT startegy (Symantec, 2009). consumption at every stage.
GIT is attributed to the initiatives and programmes that directly A study by the Australian Computer Society (2010) noted that in
or indirectly address environmental sustainability. According to 2009 Australia’s ICT users consumed 13.248 million KWh of elec-
tricity which generated an equivalent of 14,248 million tonnes of
⇑ Corresponding author. Tel.: +90 312 5868377; fax: +90 312 5868091. CO2 emission, which is nearly 2.5% of Australia’s total emissions
E-mail address: alok.mishra@atilim.edu.tr (A. Mishra). (539 million tonnes). In 2010, Google’s overall consumption of
1
Co-first authors (in order of surname) with equal contribution. electricity was reported to be 2.26 million MW h (Albanesius,

http://dx.doi.org/10.1016/j.chb.2015.03.009
0747-5632/Ó 2015 Elsevier Ltd. All rights reserved.
478 I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486

2011) and, as Google has operations and major servers in many in organizations. Section three develops the research model and
countries with different types of energy sources and different hypotheses. The research instrument, along with data and empiri-
Green House Gases (GHG) emission rates, it is difficult to accu- cal findings are described in the fourth and the fifth sections
rately translate this energy consumption figure to its GHG emis- respectively. After discussing the main findings in the sixth section,
sion equivalent. Corbett, Sayili, Zelenika, and Pearce’s (2010) the seventh addresses GIT policy and implications. Finally, the last
analysis of articles published in the CIO magazine shows that eco- section highlights the main contributions and some of the lim-
nomic benefit is the most commonly cited driver for Green IT. In itations of the study that chart avenue for future research.
Australia, the ANZ Bank’s initiative to eliminate screensavers has
resulted in approximately 4% reduction in the annual electricity 2. Literature review
bill with an estimated value of AU$500,000 per year (Molla &
Cooper, 2010). A global survey of 1260 IT professionals indicated Technology Acceptance Model (TAM), introduced by Davis in
that 50% are concerned about climate change (Info-Tech, 2008). 1989, is one of the most cited frameworks to understand and pre-
Governments, in particular, can encourage the adoption of Green dict the process of user acceptance or adoption of information sys-
IT by legislations that create the framework for a low carbon econ- tems. The present study uses this model as the theoretical basis for
omy (Chen, Boudreau, & Watson, 2008). the development of a new model towards GIT selection among IT
Even though research to date suggests that organizations often professionals. TAM has been used primarily to explain the usage
fail to incorporate the Information Technology (IT)/Information of IT (Ma & Liu, 2004). However, research has supported its use
System (IS) functions into their environmental assessments for investigating IT decision-making as well (Benamati &
(Huang, 2008), and to allocate personnel to address environmental Rajkumar, 2002). It establishes that the Perceived Ease-of-Use
issues (Siegler & Gaughan, 2008), few empirical studies have exam- (PEU) and Perceived Usefulness (PU) can predict ones’ attitude
ined whether – and if so, how – organizations are incorporating IT/ towards the use of a given technology. Then, the Attitude
IS into their environmental management practices. Organizational Towards Use (ATU) can, in turn, predict the behavioral intention
motive for IT adoption is a suitable, albeit largely under-used, theo- to use and, finally, intention predicts the Actual Use (AU) of that
retical lens in IT research (Rahim, Shanks, & Jagielska, 2010). Such a technology (Davis, 1989). Behavioral intention is a measure of
perspective can also provide useful insights as to what extent eco- the strength of one’s willingness to make an effort while perform-
sustainability considerations are influencing the IT decision-mak- ing certain behaviors. Also, attitude illustrates a person’s favorable
ing process in establishments. Further, the understanding of such or unfavorable assessment regarding the behavior in question.
motivations can be beneficial to IT managers and other practition- TAM has been validated over a wide range of systems
ers as it helps them to justify their Green IT actions or inactions (Karahanna & Limayem, 2000). It has also proven to possess reli-
and to effectively participate in organizational eco-sustainability able and valid constructs (Chin & Todd, 1995) and has routinely
strategic discourses (Molla & Abrashie, 2011). explained up to 40% of usage intentions and 30% of systems usage
Green user behavior has been recognized as an important com- (Meister & Compeau, 2002).
ponent of GIT or Green IS (Jenkin et al., 2011a), and several projects A variety of applications have been used to validate the model
have looked at the user behavior with regard to energy consump- (Ma & Liu, 2004). For example, it was employed to study user
tions and user perceptions of their environmental impact. A review acceptance of the World Wide Web (Lederer, Maupin, Sena, &
of the literature reveals that IT usage behavior among the public- Zhuang, 2000), software, and decision support systems (Morris &
sector employees is different from that of their private-sector coun- Dillon, 1997). Over the past decade, TAM appears to have become
terparts (Gupta, Gould, & Pola, 2004; Lau, 2003). Furthermore, the well-established as a robust, powerful, and parsimonious model for
literature also accepts motivational differences between public- predicting user acceptance (Venkatesh & Davis, 2000). Previous
and private-sector establishment (Nel et al., 2001; Rashid & attempts to study TAM have largely focused on personal computer
Rashid, 2012). However, available studies do not focus on the usage or relatively simple software applications, such as E-mail,
assessment of behavioral differences of professionals from these word-processing programs, spreadsheet software, and the
establishments in terms of GIT usage in organizations. Windows operating system (Davis, 1989; Mathieson, 1991).
Additionally, the literature on Green IT/IS is more recent, yet less Recently, in line with the development of the Internet and
developed. Although there is some research at individual levels, Internet-based technologies, various applications of TAM have
the majority of the Green IT/IS studies are at the organizational level been made in the areas of organizational contexts, e-commerce
of analysis (Jenkin et al., 2011a). This means the investigation of the (Jiang, Hsu, & Klein, 2000), tele-medicine (Chau & Hu, 2002;
differences in the behaviors of public and private sector employees’ Karahanna, Straub, & Chervany, 1999), digital library systems
adoption of GIT remains a popular and unexplored field of research. (Thong, Hong, & Tam, 2002), and dynamics of users’ belief in soft-
Technology Acceptance Model (TAM), the Theory of Reasoned ware application adoption (Lee, Yan, & Joshi, 2011).
Actions (TRA), and the Theory of Planned Behavior (TPB) are In addition to the relationships proposed by TAM, many
amongst the well-recognized conceptual theoretical models in IT researchers have studied the antecedents of PU and PEU (Dishaw
research. TAM has been extensively adopted in prognosticating & Strong, 1999; Lederer et al., 2000). Some have also ignored
the determinants of adoption and technology usage in various set- ATU and/or the intention to use (Gefen & Straub, 1997) and,
tings (Lim, Lim, & Heinrichs, 2008). It proposes a link between the instead, focused on the direct effect of the ease-of-use as well as
acceptance of technology and utilization behavior (Nikkheslat, usefulness in system usage. Others have suggested that TAM could
Zohoori, Bekheirnia, & Mehrafshar, 2012). However, little system- be used for areas other than end-user and software acceptance
atic research has been conducted with in the GIT context, indicat- (Agarwal, Prabuddha, Sinha, & Tanniru, 2000). For example,
ing a significant gap in our knowledge. Therefore, given the Benamati and Rajkumar (2002) applied TAM to technology-related
substantial and growing significance of Green IT in advancing decision-making by employing a qualitative methodology to inves-
environmental sustainability and business efficiency, the proposed tigate the predictive capability of TAM for studying the decisions
framework in this research utilizes TAM to empirically investigate regarding outsourcing of application developments.
the existence of diversity between public- and private-sector A review of the literature indicates the existence of applications
establishments for the adoption of GIT. of conceptual models for the assessment of environmental issues.
The rest of the paper is organized in eight sections. The follow- For example, Han, Hsu, and Sheu (2010) proposed and tested TPB
ing section reviews background literature on TAM and IT adoption model to explain the formation of hotel customers’ intentions to
I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486 479

visit a green hotel. They used structural equation analysis and the which supports this view by reporting that external variables can
results revealed that attitude, subjective norm, and perceived have an influence in one of the three ways, such as on attitudes,
behavioral control positively affected the intention to stay at a green intentions and the relative weights of the two components. This
hotel. Greaves, Zibarras, and Stride (2013) used TPB to explore means that concept of external variables is important and is origi-
environmental behavioral intentions in a workplace setting, and nally recommended to be examined in greater detail in research
TPB constructs were found to explain between 46% and 61% of the (Al-Gahtani & King, 1999). There is no clear pattern with respect
variance in employee intentions to engage in environmental behav- to the choice of external variables (Legris et al., 2003), and this
iors. Marandu, Moeti, and Joseph (2010) investigated the power of study proposed the level of awareness and subjective norm as
the TRA in explaining the conservation of residential water use in the external variables.
Botswana. Furthermore, Melville (2010) developed a research Broadly put, subjective norm has been defined as an indication
agenda on information systems innovation for environmental sus- of engaging or not engaging in a behavior. Based on this definition,
tainability to demonstrate the critical role of IS in shaping beliefs it can imply perceived social pressure and is determined by the
about the environment, in enabling and transforming sustainable normative expectations of others. Therefore, its significance is an
processes and practices in organizations, and in improving environ- evidence of existence of the perceived social pressure, which basi-
mental and economic performance. As a result of a comprehensive cally relates to one’s intuition about others’ exertion of influence
review, he proposed TAM to have an important role in modeling (Nchise, 2012). Park (2007) also concluded that subjective norm
not only conventional motivational factors, but also other external may be an extrinsic motivational factor that can help individuals
factors shaping beliefs and attitudes about the outcomes. to self-regulate their motivation (Park, 2007). A number of studies
have found that attitude, together with subjective norms, can be a
3. Research methodology predictor of behavior. Venkatesh and Davis (2000) supported this
view for TAM, and subjective norms were proposed to be used as
3.1. Research model the extension. In their study, Schepers and Wetzels (2007) con-
ducted a quantitative meta-analysis of previous research on the
Specifically, the objective of this paper is to analyse sector technology acceptance model and reported subjective norms to
diversity in accepting GIT by using a conceptual framework based have a significant effect on perceived usefulness and the behavioral
on TAM (Davis, 1989). TAM traditionally involves five constructs: intention to use. In a recent study, Sawang and Kivits (2014) sup-
‘Perceived Ease-of-Use (PEU)’, ‘Perceived Usefulness (PU)’, ported this view for the adoption of green practices, stating that
‘Attitude Towards Using (ATU)’, ‘Behavioral Intention to Use senior management’s environmental-related subjective norms
(BIU)’, and ‘Actual System Usage (AU)’ (Fig. 1). Furthermore, it pro- from stakeholders significantly influenced their decision to adopt
poses that external variables intercede indirectly, thus impacting green practices initiatives. Moreover, Choon, Sulaiman, and
the intention to use. These variables are mediated by the perceived Mallasi (2014) examined the factors influencing GIT adoption by
usefulness, perceived ease-of-use, attitude, and their relative Malaysian students and pointed that an individual who perceives
weight (Filimban & Aljahdali, 2009; Venkatesh & Davis, 2000). greater social pressure to practice GIT has a more positive intention
Therefore, we included two external constructs as ‘Subjective towards it. An organizational context, the voice of stakeholders
Norms (SN)’ and ‘Level of Awareness (LA)’ (Fig. 1). may not be equal; thus, in order to measure GIT adoption, subjec-
According to Jin, Drozdenko, and Bassett (2007), the behavior of tive norms should be considered (Bingham, Nabatchi, & O’Leary,
different groups in a society with different socio-demographic 2005). Against this backdrop, we lay out the following hypotheses.
characteristices may show entirely different patterns. The
Professionals were suggested as one of such groups by Akman H1. There is not any sector diversity in practicing GIT in terms of
and Mishra (2010). They constitute one of the largest groups in the impact of SN on PU.
all societies and play a significant role in the adoption of new tech-
nologies (Akman & Mishra, 2010). This study again focuses on pro-
fessionals by assuming that they have a higher level of awareness H2. There is not any sector diversity in practicing GIT in terms of
concerning GIT issues than other groups in the society. Besides, the the impact of SN on PEU.
existence of differences were reported between public- and pri-
vate-sector establishments in terms of organizational characteris- Prior studies addressed the role of demographic (gender, age,
tics (Akman & Mishra, 2009). Some studies reported significant etc.), external (institutional, cultural, etc.) and internal (e.g.,
diversities between the type of IT applications among different sec- motivation, attitudes, awareness) factors regarding environmental
tor establishments (see, for example, Gupta et al., 2004; Lau, 2003), sustainability from different perspectives (Csutora, 2012). Among
which may also affect the attitude of their employees in adopting these, environmental awareness has attracted special attention
GIT (Yen, Chen, Lee, & Koh, 2003). However, the existing literature (see, for example, Csutora, 2012; Molla, 2008; Olson, 2008;
has not paid much attention to organizational diversity in terms of Sayeed & Gill, 2009; Srivastava & Srivastava, 2012) and was
employees’ GIT adoption and, as such, our hypotheses have been reported to be capable of influencing consumer behavior
constructed to fill in this gap accordingly. (Csutora, 2012). Additionally, awareness has been vastly used in
The justification of the constructs and their corresponding empirical research in different fields of IT (see, for example,
hypotheses are given in the following section. Tracy, Webster, & McShane, 2011; Young, 2008). Today, establish-
ments from all sectors are taking steps in adopting GIT practices
3.2. Hypotheses regarding external constructs since regulations and green movements towards reducing environ-
mental footprints are putting them under mounting pressure
One of the purposes of TAM is to provide a basis for tracing the (Molla, 2008). However, there are few organizations spreading
impact of external variables on internal beliefs (Legris, Ingham, & the awareness in adopting Green IT practices (Srivastava &
Collerette, 2003) since it assumes that external variables predict Srivastava, 2012). Sayeed and Gill (2009) reported that organiza-
usage through their effect on PU and PEU (Jones & Hubona, tional GIT initiatives are in their infancy and that firms reflect little
2006). Legris et al. (2003) also argued that it is important to study or no awareness about the environmental consequences of IT use.
external variables because they are the ultimate drivers of usage. Emerging studies also indicate a gap between awareness and
Yaghmaei’s (2010) study is one of the more recent examples, action (Olson, 2008). This means GIT awareness in organizations
480 I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486

External Factors
H1 PU
SN H7
H2 ATU H8 BIU H9 AU
H5
H6
H3

PEU
LA H10
H4 TAM

Fig. 1. Research model. Boxes represent the constructs. The constructs inside the dashed rectangle represent the TAM, whereas others are extensions to it. Casual effects are
given by arrows connecting the boxes.

is critical to initiating strategic actions in this area (Sayeed & Gill, there is also a lack of social perspective (Erek, Schmidt, Zarnekow,
2009), and that the awareness level about the environmental con- & Kolbe, 2009). Having considered all these, and in order to be in
sequences of IT use need to be understood further in organizations. the line with the previous studies, TAM has been chosen in this
Additionally, most studies on environmental issues have used only paper as the theoretical framework. Therefore, the following
samples from students, which somewhat limits the findings. When hypotheses are postulated:
it comes to establishing environmental behavior and designing
environmental awareness, different groups in the society should H5. There is not any sector diversity in practicing GIT in terms of
be taken into account (Carmen et al., 2012). Additionally, the impact of PEU on PU.
Kowalski and Goldstein (2006) referred to the need for further
research to validate the role of social awareness. Furthermore, H6. There is not any sector diversity in practicing GIT in terms of
Sayeed and Gill (2009) suggest the need for more academic the impact of PEU on ATU.
research to underscore the sector differences in the impact of pro-
fessionals’ GIT awareness on actual usage. Therefore, the following
hypotheses are postulated. H7. There is not any sector diversity in practicing GIT in terms of
the impact of PU on ATU.
H3. There is not any sector diversity in practicing GIT in terms of
the impact of LA on PU. H8. There is not any sector diversity in practicing GIT in terms of
the impact of ATU on BIU.
H4. There is not any sector diversity in practicing GIT in terms of
the impact of LA on PEU. H9. There is not any sector diversity in practicing GIT in terms of
the impact of BIU on AU.
3.3. TAM constructs
H10. There is not any sector diversity in practicing GIT in terms of
TAM was originally proposed to predict the likelihood of a new the impact of PEU on AU.
technology being adopted within a group or an organization (Lai,
W., C. C. F., & W. W. C., 2010). It has been adopted in predicting
the determinants of adoption and technology usage in various set- 4. Research instrument and data
tings (Lim et al., 2008). According to TAM, perceived ease-of-use,
perceived usefulness, attitude and intention have been theorized A survey was conducted to examine the application of
to be the prime influencers for usage and acceptance attitude extended TAM (Fig. 1) to compare the acceptance of GIT usage
(Hsu & Lin, 2008; Lai et al., 2010; Lim et al., 2008). In other words, among public- and private-sector establishments. The data was
TAM makes use of the casual chain of belief, attitude, and intention obtained by means of a questionnaire for this purpose containing
behavior for predicting the employees’ acceptance of technology 15 questions grouped under 7 constructs according to TAM and
(Nikkheslat et al., 2012). inquiring data as given in Table 1. On top of the questionnaire,
TAM is one of the most widely employed conceptual models in the statement ‘‘using IT in ways that help to reduce the environ-
IS research, mainly due to its high predictive power (Melville, mental impact, which includes using energy more efficiently and
2010). Although substantial theoretical and empirical support has reducing waste’’ (Rouse, 2010) was given as a definition of GIT for
accumulated in favor of TAM, understanding the conditions under the respondents.
which information technologies will be embraced by individuals The respondents were professionals from major public- and
and organizations remains a high-priority topic (Venkatesh & private-sector establishments as the attendees of an annual
Davis, 2000). TAM has also been used as the theoretical framework one-day meeting on issues - problems and developments - in the
in studies regarding green practices in recent years (see, for exam- use of IT in establishments organized by the Turkish Informatics
ple, Lai et al., 2010; Nikkheslat et al., 2012; Zoysa & Wijayanayake, Association (TIA). The sample was limited to professionals since
2013). Over the past few years, GIT strategy, design and practice GIT is a new concept and professionals are believed to possess a
initiatives have gradually evolved into an active research area in higher level of awareness compared to other groups. The invitations
the information system discipline and, presently, there are few were limited to 190 establishments, and selected from public- and
empirical researches in this field (Bose & Luo, 2011; Jenkin, private-sector establishments using judgment sampling. A total
Webster, & McShane, 2011b). In a majority of GIT research to date, of 182 completed survey questionnaires were received, and
I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486 481

Table 1 effects among the constructs. To our best knowledge, this approach
List of constructs and corresponding items. has not been used in the context of GIT for analyzing the relation-
Empirical Construct Item Item Construct ship between the constructs of extended TAM.
category loadings loadings
External SN I believe that people who 0.893 0.733
are important to me
5. Results
practice GIT. (SN1)
I believe that people who 0.893 The demographic profile of respondents is summarized in
are important to me expect Table 2. The respondents consisted of 62.4% male and 37.6%
me to practice GIT. (SN2)
female. Most of the males practice GIT at an average level or more
External LA I believe I have sufficient 0.862 0.816
awareness of the effect of (56.45%); this percentage is 55.77% for the female respondents.
GIT on the environmental Indeed, gender diversity is not found significant in terms of GIT
issues. (SN1) adoption (Chi-Square = 3.372, DF = 3, P-Value = 0.338). This may
I believe I have sufficient 0.862 be because our respondents are professionals, and the traditional
awareness of practicing
GIT. (SN2)
dominating role of males in the society is not valid in professional
TAM PEU Do you think it is easy for 0.780 0.746 environments. Also, males and females are equally likely to share
you to learn how to the opportunities and developments, including ICT. Most of the
practice GIT? (PEU1) respondents were from public-sector establishments (53.5%).
Do you think you have no 0.780
Also, test results do not show a significant difference for the
problems in practicing GIT?
(PEU2) respondents’sector regarding GIT usage (Chi-Square = 1.757,
TAM PU Do you think practicing GIT 0.828 0.828 DF = 3, P-Value = 0.624). In general, most of the respondents belong
is useful for reducing to the group aged less under 30 for both males (42.9%) and females
environmental effects? (39.0%), and the difference between age categories was found to be
(PU1)
Do you think practicing GIT 0.826
significant (Chi-Square = 9.552; DF = 3; P-Value = 0.023). It has also
is useful for saving money? been observed that the relationship between the level of experi-
(PU2) ence and practicing GIT is significant (Chi-Square = 22.040,
Do you think practicing GIT 0.771 DF = 12, P-Value = 0.037). Naturally, age and experience show par-
is useful for improving the
allel dispersions for both genders.
quality of your work? (PU3)
TAM ATU Practicing GIT is convenient 0.736 0.840
for me. (ATU1)
5.1. Test results
Practicing GIT is necessary 0.834
for me. (ATU2)
Practicing GIT is worth for 0.740 The proposed hypotheses based on the research model were
me. (ATU3) tested individually using the structural equation modeling
TAM BIU I intend to consider 0.802 0.708 approach. The least squares regression was employed for this pur-
practicing GIT in buying a
pose and the results are given in Table 3.
new hardware. (BIU1)
I intend to consider 0.802 Interestingly, the inspection of p-values regarding the influence
practicing GIT in buying a of SN on PU indicated a significant impact for public (p-
new software. (BIU2) value = 0.046) and private (p-value = 0.036) sector establishments.
TAM AU I practice GIT while using
Therefore, we accept H1. Similarly, based on the p-values, SN sig-
ICT
nificantly influences PEU for public (p-value = 0.000) and private
(p-value = 0.032) sector and, therefore, H2 is also accepted. This
means sector diversity does not exist and there is no behavioral
twenty-five responses were discarded from the analysis due to the difference between public- and private-sector workers in terms
incomprehensible content. This represents an 82.1% response rate. of social pressure in adopting GIT. This can also be interpreted as
In this study, the data was collected using a five-point Likert Scale the increase in perceived social pressure positively affects the pro-
(5 = very much, 4 = much, 3 = moderate, 2 = little, 1 = very little) fessionals’ adoption of GIT regardless of sector.
for each item (Table 1) since it is the most widely used and effective Based on the p-values, the external factor LA has a significant
tool for scaling responses in survey-type studies. impact on PU for both public (p-value = 0.000) and private (p-
The overall internal reliability as measured by Cronbach’s alpha value = 0.005) sector establishments. This leads to the acceptance
was found as 0.829 and, thus, exhibits adequate reliability (Brown, of H3 at 0.05 significance level and there is no sector diversity
2002). The last column of Table 1 shows that the loadings for for PU in terms of awareness. Similarly, significance test results
multi-item constructs of SN, LA, PEU, PU, ATU and BIU are 0.737, do not indicate any sector difference regarding the impact of LA
0.826, 0.749, 0.832, 0.854 and 0.658, respectively. According to on PEU for public (p-value = 0.005) and private (p-value = 0.043)
Tavakol and Dennick (2011), this is an evidence of the fact that sector establishments, leading to the acceptence of H4. This can
all the items in the test exhibit high reliability and measure the be interpreted as the level of GIT awareness has a significant indi-
same concept. The fourth column of Table 1 shows factor loadings rect impact on its adoption for employees working in public- and
for the items in the measurement model to be greater than 0.6, private-sectors. In other words, professionals’ GIT awareness
meaning that a significant relationship between the observed vari- results in the belief in usefulness and ease of its adoption. This
ables and their underlying latent construct(s) exists (Hurley et al., means, regardless of sectors, as the employees’ awareness
1997). For the establishment of content validity, the items and increases their adoption of GIT increases as well since all the least
their correspondings constructs were adapted from prior studies squares coefficients were observed to be positive.
and modified according to the context of this study. Additionally, The perceived usefulness and attitude towards behavior were
an extensive refinement process was also used during the selection both found to be significantly determined by PEU for the respon-
of items. dents from the public- sector establishments (p-value = 0.000 and
The structural equation modeling through least square regres- p-value = 0.008, respectively) but not for those from the private
sion was used to analyze the survey data and to test the main sector (p-value = 0.194 and p-value = 0.089, respectively) in
482 I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486

Table 2 (chi-square = 8.298; DF = 7; p-value = 0.307). Also, our finding


Demographic profile of respondents. shows an indirect effect by SN on the actual behavior for practicing
Variable-description Male (N = 98) Female (N = 59) GIT since the p-values were all found to be significant for both sec-
N Percentage N Percentage tors. This means beliefs fully mediate SN. A plausible explanation
for this observation may be based on motivational theory that,
Sector 98 100.0 59 100.0
1 = public 53 54.1 31 52.5
regardless of the sector of establishments, GIT adoption may be
2 = private 45 45.9 28 47.5 considered as an intrinsic motivational factor, whereas subjective
Age 98 100.0 59 100.0
norm may be an extrinsic motivational factor that could help pro-
1 = 21–30 42 42.9 23 39.0 fessionals with similar backgrounds to self-regulate their motiva-
2 = 31–40 22 22.4 20 33.9 tion on GIT adoption (Park, Lee, & Cheong, 2007). Therefore,
3 = 41–50 26 26.5 10 16.9 professionals perceive social pressure to engage in GIT to reduce
4 = >50 8 8.2 6 10.2
energy consumption and waste in their usage of IT in the work-
Work-experience 98 100.0 59 100.0 place since subjective norm refers to perceived behavioral expecta-
1 = 0–5 32 32.6 21 35.6
tions of important referent individuals or groups. This may be
2 = 6–10 24 24.5 13 22.0
3 = 11–15 17 17.4 10 16.9 taken as the indication of existence of a supportive and social
4 = 16–20 15 15.3 4 6.8 atmosphere among professionals, which also refers to the conge-
5 = >20 10 10.2 11 18.7 nial and cooperative working environment in public and private
sectors (Rashid & Rashid, 2012). Aggorowati et al. (2012), and
Venkatesh and Davis (2000) are some of the studies in line with
adopting GIT. This implies the existence of sector diversity and
our findings. Aggorowati et al. (2012) developed TAM in the imple-
rejection of H5 and H6. In other words, only public-sector respon-
mentation of census data-processing systems, and their model has
dents agree that PU and ATU are influenced by PEU because the
shown that the relationship between SN and PU is significant.
easier the system is to use, the more useful it can be
Similarly, Venkatesh and Davis (2000) found the stability correla-
(Aggorowati, Iriawan, Gautama, & Gautama, 2012). The key
tions for subjective norms to be high, which indicates its direct
construct PU significantly affects ATU for both of the public
influence on user acceptance. Although the role of IT in causing
(p-value = 0.000) and private (p-value = 0.000) sector professionals,
and resolving eco-sustainability issues is an under-researched area
which concludes the acceptance of H7. In other words, if the
(Molla & Abrashie, 2011) to be conflicting with our finding, there
individual believes that GIT is useful in protecting the environ-
are studies from different perspectives of IT usage reporting
ment, then he/she develops a positive attitude for its adoption.
insignificancy for the influence of SN (Li, 2008). In their study,
The p-values in Table 3 show that there is no difference between
Dishaw and Strong (1999) stated that ‘‘subjective norms are not
public (p-value = 0.014) and private (p-value = 0.000) sectors
important in understanding individual choices to use IT’’ and
regarding the impact of ATU on BIU. Similarly, sector diversity does
Lewis, Agarwal, and Sambamurthy (2003) found no significant
not exist in terms of the influence of BIU on AU (p-value = 0.004 for
empirical support for the expected relation. Several explanations
public; p-value = 0.0002 for private). Therefore, both H8 and H9 are
are possible for these conflicting results. For example, ‘‘the relative
accepted. In other words, attitude and behavioral intention can be
importance of constructs in the model may vary from one behavior
treated as the given conditions of ICT environments in practicing
and one population to another’’ (Ajzen, 1991). Another plausible
GIT for both sectors. Finally, H10 is also accepted since public (p-
explanation may be based on the sample differences in the level
value = 0.000) and private (p-value = 0.000) sector professionals
of respondents’ extent of knowledge and experience for IT usage.
both agree that the perception of making less effort increases the
Furthermore, most of the above studies were performed in differ-
actual usage of GIT.
ent societies, where socio-cultural characteristics in these societies
can result in differences in user’s responses to innovations in tech-
6. Discussion nology (Gefen & Straub, 1997).
The comparison of the test results (Table 3) shows that there is
The discussions regarding sector diversity are mainly based on no sector diversity, and that LA significantly influences PU and PEU
the significance of relationships among external and TAM con- for both sectors. Therefore, the level of awareness has a significant
structs, as introduced in the following paragraphs. indirect impact on professionals’ actual behavior regarding reduc-
Interestingly, a comparison of p-values in Table 3 does not show ing energy consumption and waste in IT usage in establishments
any sector diversity for the influence of SN on PU and PEU. This from public and private sectors. In other words, beliefs fully med-
finding was supported by the chi-square test results iate LA and establishments should consider increasing the

Table 3
Test results.

Emp. Factor Hyp. Public Sector Private Sector Diversity based on test results
a a
Indep. const. Depend. constr. Coeff. p-val Coeff. p-val
External factors
SN PU H1 0.286 0.046a 0.231 0.036a Not diverse
PEU H2 0.380 0.000a 0.158 0.032a Not diverse
LA PU H3 0.782 0.000a 0.387 0.005a Not diverse
PEU H4 0.261 0.005a 0.185 0.043a Not diverse
TAM factors
PEU PU H5 0.817 0.000a 0.220 0.194 Diverse
PEU ATU H6 0.165 0.008a 0.241 0.089 Diverse
PU ATU H7 0.427 0.000a 0.664 0.000a Not diverse
ATU BIU H8 0.170 0.014a 0.375 0.000a Not diverse
BIU AU H9 0.107 0.004a 0.147 0.002a Not diverse
PEU AU H10 0.242 0.000a 0.241 0.000a Not diverse
a
Indicate statistically significant at 5%.
I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486 483

motivations of their employees on GIT issues with activities such within the private-sector value patterns (Wal et al., 2008). Sector
as special training programs and seminars. Hsu and Shiue (2008) diversity in terms of PEU was also supported by Venkatesh and
also suggested that establishments should set up awareness pro- Davis (2000), who reported that PEU exhibits a less consistent effect
grams on GIT issues for their employees. An obvious explanation on attitude and intention. The differences between public and pri-
for our finding is that the respondents were professionals and it vate sectors have been studied by scholars and practitioners in
is not likely to expect sector differences in the perceptions regard- the past. Some of these studies support our findings on PEU and
ing usage of information technologies in groups with similar IT support the presence of significant differences between public-
backgrounds and experiences. It is probable that, this group of and private-sector employees (Goulet & Frank, 2002). The literature
employees will exert a positive influence on other employees in seems to accept that public sector is motivated by responsibility,
the workplace in this respect. Our finding is in line with that of growth, feedback or recognition and opportunities to the high
Chow and Chen (2009) and Koyuncu and Lien (2003). Chow and levels of performance, more so than simply earning a competitive
Chen (2009) reported that IT users’ intention to exercise green salary (Nel et al., 2001). Additionally, Rashid and Rashid (2012) also
computing highly depends on their awareness of the same issue. supported the difference in motivational dimensions, which also
Koyuncu and Lien (2003) stated that individuals possessing more includes employees’ perceptions.
ICT experience compared to others are likely to apply it more effec- The implications of our findings can be discussed from different
tively since they are likely to find better solutions in a shorter per- perspectives. First, theoretically and also as indicated by Greaves
iod of time and in a more efficient way. Although, as mentioned et al. (2013), a large portion of the variance for actual behavior is
earlier, the effect of IT usage on the environment is an emerging explained by the model since, except the influence of PEU on PU
active research area and the literature is not matured yet (Molla and on ATU for the private-sector, all of the remaining relations
& Abrashie, 2011). There are studies supporting the significance including external ones were found to be significant. Therefore,
of the role of LA from different perspectives of IT. The recent stud- inspection of the antecedent variables in the model provides
ies by Humaidi and Balakrishnan (2012), Cassim and Obono answers to the question of whether the TAM constructs account
(2011), Chiemeke and Evwiekpaefe (2011) and Kowalski (2006) for variance in behavioral intentions, which also leads to an expla-
constitute some of such efforts. Cassim (2011) examined the fac- nation of its reason. In this case, understanding and suggestions
tors affecting the adoption of ICT for the teaching of word problems become possible for why employees engage or not engage in par-
based on the theoretical framework of TAM, and reported sufficient ticular environmental behaviors, and also how they can contribute
evidence for the impact of teachers ICT awareness on the adoption to their organizations’ efforts to become more ecologically sustain-
of ICT in teaching. Humaidi and Balakrishnan (2012) focused on the able in the workplace (Greaves et al., 2013). Second, practically, the
influence of security awareness on ICT user’s behavior, and report- variables in the model provide an indication for targets of specific
ing that with an increased level of user awareness, positive influ- practical interventions to change and improve pro-environmental
ence on the implementation of system’s security can be achieved. behaviors. This also shows that TAM is an important tool for
Finally, in their study, Chiemeke and Evwiekpaefe (2011) sug- investigating the specific barriers and facilitators of environmental
gested the need for the consideration of awareness as one of the behavior at work. Therefore, it may be used to understand and
most important factors in using ICT. Therefore, these studies may explain how employee’s behavior can contribute to an organiza-
be taken as an indication of the notion that awareness should be tion’s wider ecological objectives (Greaves et al., 2013).
taken into consideration as an important external factor in future
GIT studies.
For the public-sector establishments, the objectives of this study 7. Green IT policy and implications
were all supported by the test results and, therefore, we conclude
that TAM constructs have both direct and indirect effects on behav- Today, businesses are under pressure from customers, com-
ior in adopting GIT. In other words, there is a positive significant petitors, regulators and society to implement sustainable busi-
relationship between TAM constructs (perceived ease of use, per- ness practices. Hence, balancing economic and environmental
ceived usefulness, attitude towards usage, behavioral intention to performance is a strategic issue, as a result, managers can draw
use and actual usage) and TAM represents the data for public sector upon the framework proposed in this paper in assessing the con-
establishments. Additionally, the respondents, who reported their ditions for successful adoption of GIT. Better understanding of the
GIT usage to be average or more constitute 80.12% for public-sector behavior of individuals, social groups and organizations is
establishments. From a wider perspective, this suggests that most required in order to design effective intervention strategies to
of the public-sector professionals have concerns for environmental accelerate GIT/GIS adoption (Gholami, Sulaiman, Ramayah, &
sustainability. On the other hand, TAM was found to be significant Molla, 2013).
for private-sector establishments, except for the relations between In creating a green economy, the information and communica-
PEU and PU, and PEU and ATU. As a matter of fact, TAM is based on tion technology (ICT) industry has been identified as one of the key
PEU and PU, and it affects the intention to use the system, and even- driving sectors (Zhang & Liang, 2012). Also based on many studies
tually, actual usage (Kowalski, 2006). Therefore, public-sector on the environmental impacts of ICT, it has been considered not
respondents are likely to assume that the easier the system is to only as part of the global environmental problem, but also part
use, the more useful it can be (Venkatesh & Davis, 2000) and gener- of the solution (International Telecommunication Union [ITU],
ally to perceive practicing GIT to not require much effort in reduc- 2009; Organisation for Economic Co-operation, 2010). To this end
ing the negative impact of ICT on the environment. This view was governments and businesses globally have initiated a wide range
also supported by the correlations, since they were found to be sig- of programs to implement green ICT (Asia-Pacific Telecommunity
nificantly high between PEU and PU (corr = 0.275, p-value = 0.008) [APT], 2011; Organisation for Economic Co-operation, 2009b).
and PEU and ATU (corr = 0.288, p-value = 0.006). Interestingly, The ICT industry regards green ICT as an emerging opportunity that
these findings are not valid for the private-sector. Plausible expla- would create a large market in the future (Gartner Research
nations for the observed diversity may be based on Esteve and [Gartner], 2008). For policy-makers, GIT has become a new policy
Ysa (2011), and Wal, Graaf, and Lasthuizen (2008). According to area and has been included in the national planning and strategies
the findings of these studies, the public sector appears to be adopt- of many countries (APT, 2011; OECD, 2009).
ing new practices to achieve greater efficiency (Esteve & Ysa, 2011), Molla, Cooper, and Pittayachawan (2009) observed that GIT is a
and that social and sustainable policies are not yet internalized systematic application of environmental sustainability criteria to
484 I. Akman, A. Mishra / Computers in Human Behavior 49 (2015) 477–486

design, produce, source, use and dispose IT technical infrastructure Regulations and legislations should be enforced for low-carbon
as well as within the human and managerial instrument of the economy and environmental protection.
infrastructure of information technology to decrease information
technology. According to their study, there are five important
properties for success in GIT such as attitude, policy, practice, tech- 8. Conclusion
nology and governance, and that the drivers enable organizations
to deploy environmental sustainability (Molla et al., 2009). This This study uses a survey approach for the purpose of investigat-
means managers play an important role in conveying the strategic ing the existence of diversity among public- and private-sector
importance of Green IS across the organization and in making establishments in terms of the adoption of GIT practices. For the
resource allocations. In particular, their positive managerial atti- analysis, the conceptual predictive model TAM was used and the
tude is necessary for Green IS adoption to be successful (Butler, factors incorporated in the analysis were selected with due con-
2011). sideration of the elements of this model. The model was also
Alderson (1993) recognized that support from top management extended to include two external constructs, namely as
plays a serious role in attainment and diffusion of change, since ‘Subjective Norms (SN)’ and ‘Level of Awareness (LA)’. According
they can encourage change by communicating and emphasizing to this study, public- and private-sector establishments show simi-
values over an articulated vision for the organization (Thong, lar tendencies, except for the impact of Perceived Ease of Use
1999). Support from top management also seems pivotal in areas (PEU), towards using GIT. The external factors SN and LA also show
where existing attitudes, beliefs and values can prohibit change similar views towards GIT usage in both sectors.
(Combs, 2002). This is because management commitment will help This study possesses some limitations. First, the generalizability
the organizations to defeat prejudice, stereotypes and negative of the results may be limited due to the data collection method,
feelings by legitimizing the diversity caused to the organizational which was based entirely on how the participants have perceived
society (Gröschl, 2005). GIS adoption by an organization can be their practices towards GIT. Replacing such data-gathering tech-
observed by determining the extent to which an organization is niques with interviews can lead to a better probing of the
embedding IS in its pollution prevention (i.e., reducing overall responses in the future efforts. Second, this study considered the
emissions, waste and hazardous materials), product stewardship relationships between perceptions/behaviors towards GIT among
(i.e., enhancing the environmental friendliness of upstream and professionals only. Finally, the data were collected from Turkey
downstream supply chain management), and sustainable develop- only. This limitation implies that the generalization of the findings
ment (transforming the business) (Chen, Watson, Boudreau, & documented here to other environments should be cautioned and
Karahanna, 2010). requires further research. Future studies covering several countries
Based on the relevant literature, the key issues to realize shift would be of interest to find out how relationship among attributes
towards GIT and achieve emission reduction objectives include are different from this study. Therefore, an extension to consider
what follows: the impact of the working environment on practicing GIT in public-
and private-sector establishments from different areas would also
Green ICT provides an opportunity for a synthesis of policies of be of interest. In this respect, the influences imposed by the group
different areas. It addresses multiple objectives of economic under analysis, as well as factors regarding administration in dif-
growth, environmental sustainability, technological innovation, ferent firms, may also provide additional interesting results. Final
and ICT development simultaneously. Therefore, policy- makers limitation, as addressed by Calhoun, Teng, and Cheon (2002),
should have a systematic and cross-sector view in formulating Chirkov, Ryan, and Kim (2003), and a number of others, is related
green ICT policies (Zhang & Liang, 2012). with the significant impact of culture in using ICT. As such cultural,
Going green is now viewed as a potential competitive advan- social, geographical, and economic factors deserve a closer look in
tage. Wati and Koo (2010) observed that leading electronic terms of their impact on organizational, as well as personal, per-
companies addressed optimization of the digital infrastructure spectives in practising GIT.
in which computing energy consumption is reduced and the
efficient use of energy in manufacture, operation, and disposal
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