STUDENT STUDY QUESTIONS – CHAPTERS 1-2 QUIZ

BUS 3501 - MANAGEMENT PRINCIPLES

Nota Bene:
 To receive full credit for answers requires, as appropriate, the list; the
definition(s) and a minimum three-sentence discussion (unless noted).
Diagrams are acceptable, but require discussion.
 Regurgitation of definitions is not “discussion” nor is a statement that “So
and so is good…” without a “because” statement. More words are
better…use: “For example…” or “Such as…” or “In the text…” Show that
you understand.
 Normally, you will have 30 minutes to take this quiz and then return to
class as asked.

1.1 List, define and discuss the four functions of management.

1.2 Define efficiency and effectiveness. Discuss the relationship between

management efficiency and effectiveness.

1.3 Discuss the four major current changes facing management.

1.4 List and define Fayol’s 14 general principles of management contained

in the course package. (No discussion needed for this one, just list and
define)

2.1 List and define the Components of the External Environment.

2.2 Define organizational culture. In order, discuss the steps in establishing

and maintaining culture.

2.3 List and define the five cultural characteristics found in spiritual
organizations.

2.4 Define stakeholders in an organization and give at least five (5) examples.