Re-appear BBA (Hons.

) II (Second) Semester
Examination 2014-15

Course Code: BBH205 Paper ID:X505252

Management Information System

Time: 3 Hours Max. Marks: 70

Max Marks: 75

Note: Attempt six questions in all. Q. No. 1 is compulsory.

1. Answer any five of the following (limit your answer to 50

words). (4x5=20)
a) What is the role of information systems in organization?
b) What do you mean by information system outsourcing?
c) What are the criteria for evaluating information system?
d) Show the strategic importance of information system.
e) What are the challenges for virtual collaboration?
f) How can you provide security to an information system?
g) What do you mean by change management?
h) Show the importance of E-businesses in current scenario.

2. Explain how knowledge management systems can help a

business gain strategic advantages. (10)

3. Identify the business value of using Internet technologies to

form a virtual company. Explain with the help of
example. (10)

4. How can you deal with problems comes during the

information system implementation? Explain. (10)

5. Explain the term with the help of example “Information

system implementation as a change management
process”. (10)
6. Show and explain how an information system can be used for
competitive advantage. (10)

7. Why companies are turning to customer relationship

management (CRM) to improve their customer focus?
Explain. (10)

8. What are several e-business applications that you might

recommend to a small company to help it survive and
succeed in challenging economic times? Why? Explain with
the help of example. (10)