28/03/2019 SSRS scale-out deployment configuration error - Jonas Widriksson

Jonas Widriksson
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SSRS scale-out deployment con guration error

By admin | May 5, 2014 24 Comments

Introduction

This article describes SSRS scale-out deployment con guration error that can occur during migration of the
ReportServer database from SSRS 2008 Enterprise/Developmnet to SSRS 2012 Standard (Native mode). When
importing encryption keys from the source server a scale out deployment server is added to the con guration on
the new target server that cannot be removed through the user interface. The scale-out deployment con guration
is also not supported by the SSRS 2012 Standard edition. I have not veri ed the reason for this behaviour in detail
but the a ected system(s) in the article is:
Microsoft SQL Server 2008 SP1 10.0.2841.0 (x64) Developer Edition (source system)
Microsoft SQL Server 2012 SP1 11.0.3401.0 (x64) Standard Edition (target system)
Microsoft Windows Server 2012 R2 Version 6.3 (Build 9600) (target system)

Problem

You have your old server  (SQL 2008 SP1) with lot of reports that you would like to migrate to a new server with a
newer version of Reporting Services (SQL 2012). To accomplish this you can migrate the ReportServer database
from the old server to the new.

Migration steps:

1. Backup ReportServer database on source machine

2. Backup encryption keys on the source machine
3. Restore of ReportServer on the target machine
4. Change/connect the database to ReportingServices on the target machine using Microsoft Reporting
Services Con guration Manager
5. Restore encryption keys on the target machine

For more detailed explanations please see:

Migrate a Reporting Services Installation (Native Mode)
http://msdn.microsoft.com/en-us/library/ms143724.aspx
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Moving the Report Server Databases to Another Computer

http://msdn.microsoft.com/en-us/library/ms156421.aspx

Scale-out deployment con guration error

However when doing step 5 the old server will be added for scale-out deployment on the target machine. If the
source and target machine are using di erent licenses of Reporting Services you might encounter issues that
some features are not supported when migrating to a less featured sql server license.

One such issue can be when you try to browse to the report manager url and get the following error:

The feature: “Scale-out deployment” is not supported in this edition of Reporting Services.
(rsOperationNotSupported)

Normally that should not impose a problem since you would be able to remove the old server from scale-out
deploment from the list in Microsoft Reporting Services Con guration Manager:

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At least one would think so… however as seen in the image above this might not work as expected. If you click the
link “Tell me more about the problem and how to resolve it” you will get the following:

Microsoft.ReportingServices.WmiProvider.WMIProviderException: No report servers were found. ---> Syst

at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementScope.Connect()

at ReportServicesConfigUI.WMIProvider.RSInstances.GetInstances(String machineName)
--- End of inner exception stack trace ---
at ReportServicesConfigUI.WMIProvider.RSInstances.GetInstances(String machineName)

at ReportServicesConfigUI.WMIProvider.RSInstances.GetInstance(String machineName, String instanceNam

at ReportServicesConfigUI.Panels.ClusterManagementPanel.ConfigureWebFarm(Object sender, RSReportServ

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Solution

Fortunately there is an easy solution for this problem. Open up table dbo.Keys in the ReportServer database on
the target server and look at its contents:

Delete the old server from the list and the scale-out deployment error should be gone when you open up report
manager url. (At least if you do not have any additional enterprise/developer features referenced from the
reportserver database)

DELETE FROM [ReportServer].[dbo].[Keys]

WHERE MachineName = 'YourSourceServerName'

Category: Reporting Services Tags: Reporting Services

24 thoughts on “SSRS scale-out deployment con guration error”

Paul Farnam Thank you for taking the time to write this most helpful post!
September 5, 2014

David Great !!!

January 30, 2015 I saved hours thanks to your post !

Thank you.

Eric Ness Thanks so much for this post. I thought it would take forever to resolve this problem, but
April 22, 2015 after nding the post I had it resolved in a few minutes.

Puja Really appreciate the post! I have similar issue and need your help.

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May 8, 2015 I want to migrate SSRS 2008 R2 Standard Edition SharePoint Integrated Mode reports to
SSRS 2012 SP1 Standard Edition with SharePoint Integrated Mode. Want to test the
migration on development before moving with actual production migration.

I followed these steps:

1. Backup (source) -copy-restore (destination) of Report Server Catalog and Temp databases along with Content
database.
2. Opened Reporting con guration > Created virtual directory.
3. For database con guration> selected the restored Report Server Catalog database on destination server and
upon clicking next it gives this error message: “The database you have selected is con gured for Reporting
Services SharePoint mode. Please select a SQL Server database that is con gured for Reporting Services native
mode.”

I tried the workaround provided in this post to delete an entry from Keys table. The Keys table had machine name
of SharePoint App Server (SharePoint 2010). As a part of the migration, we are also migrating from SharePoint
2010 to SharePoint 2013.

admin Post author Hi Puja,

May 11, 2015

Have a look here:

https://msdn.microsoft.com/en-us/library/ms143747(v=sql.110).aspx#bkmk_sharePoint_scenarios
and here:
https://msdn.microsoft.com/en-us/library/hh759331(v=sql.110).aspx

I believe you need to install and con gure SharePoint and Reporting Services in SharePoint Integrated Mode in the
new environment. When this is done migrate the content over by backup/restore or detach/attach database(s) and
con guration settings.

//Jonas

Puja Hi Jonas,
May 11, 2015 Thanks for your response.
I followed the steps listed in the link, but not working me. I will look for what is wrong, could be the SharePoint
integrated mode les are not installed.

Thanks!

Brandon Thank you!!! Exactly what I needed.

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June 3, 2015

Duncan Menzies Thanks for this blog post, it help me along the right track.
June 24, 2015

For those searching for a solution, consider using the command line tool RSKeyMgmt rst. Just in case it isnt just a
table row being deleted. I couldn’t use the Reporting Services GUI to remove the old server, but the tool worked
ne.

https://blogs.blackmarble.co.uk/blogs/adawson/post/2010/03/08/manually-removing-a-sql-reporting-services-
instance-from-a-scale-out-deployment.aspx

Sergey Thank you!

September 17, 2015

Mike LIFESAVER! Thank you for this.

November 27, 2015

Bala very helpful! thanks a lot

December 3, 2015

Ganesh Very acceptable solution, after 4 hr search i got this solution and solved my same
December 24, 2015 above problem. thanks.

Shane Thank you for the immensely useful post!

January 22, 2016

Jayanth Brilliant…just brilliant…me and teammate had spend almost a week trying to x this
February 25, 2016 issue and you have just given the most simplest solution. It was like looking for a needle
in a haystack…thanks a ton for this blog/post…really saved our production reports….many thanks…

Satnam Singh This saved everybody today, was a Great concept that we applied today and it worked.
February 28, 2016

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Navdeep Kumar Thanks for helpful article. Solved my issue.

March 29, 2016

honyczek Thank your very much for clear explanation of problem and description of solution.
June 21, 2016

Larry Ortega Nice. Saved our bacon on the 2008R2 to 2014 migration. Thanks.
July 26, 2016

Joe GREAT! Thank you!

September 13, 2016

Matthew Thanks for helpful article, 2nd one I read and saved me a few hours. Solved my issue.
October 16, 2016 A++

Tim Peters Thanks for the help!

February 1, 2017

JD Thank you!
March 28, 2017

After all these years and it’s still very useful!

Matt Thank you!!!!!

April 4, 2017

Mark Well done – thanks for the tip!

August 5, 2017

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