TEAGAN RICHARDSON

625 Carnegie Ave, Phone 289-886-3366

Oshawa, ON, L1G 4R4 teagmckenzie@gmail.com

Objective

To obtain employment in order to gain experience.

Summary of Qualifications

 An excellent communicator with the ability to build strong relationships and work well on a team
 Excellent judgment, self-awareness and leadership skills
 Great communication, customer service and interpersonal skills
 Proficient in MS Office: Word, Excel, PowerPoint, Outlook

Professional Experience

AUTO LUX RAPID CITY TRANSPORTATION (CUSTOMER SERVICE SUPERVISOR) JANUARY 2017- PRESENT
PICKERING, ON

 Process transportation, interpretation, hotel, flight requests

 Training new staff on procedures, phones, processing
 Handle customer inquiries and complaints
 Provide information about the products and services
 Document and update customer records based on interactions
 Develop and maintain a knowledge base of the evolving products and services
 Working with high profile clients; insurance companies, law firms, medical clinics

MINACS (ONSTAR CUSTOMER SERVICE AGENT) MARCH 2015-JAN 2017

OSHAWA, ON

 Input personal client information to a new or current account

 Responsible for handling personal, business, company and fleet account types
 Present offers to customers to encourage upgrades
 Utilized complex internet and software platforms

JIMMY GUACOS – (SUPERVISOR/KEY HOLDER) JUNE 2013-MARCH 2015

Whitby, ON

 Responsible for opening and closing the store

 Placed orders with large companies; Sysco, Coca Cola
 Greeted customers; assisted and answered questions
 Created the work scheduled for all other employees
 Dealt with customer complaints
 EDUCATION

Durham College 2018-Present

Oshawa,ON.
Full-Time Student Enrolled in the Health Office Administration Program

George Brown College 2013-2014

Toronto, ON
Completed 1st year of the Personal Support Worker Program.

O’Neill Collegiate and Vocational Institute 2013-2014

Oshawa, ON
Graduated and obtained secondary school diploma

Volunteer Experience

ME TO WE 2011-2015
Toronto, ON.
 Volunteered for Me to We event at the Air Canada Center
 Shared information with attendees with respect to my experience on previous trips
 Assisted staff with setup and tear down
 Sold merchandise, handled money