Download as pdf or txt
Download as pdf or txt
You are on page 1of 10

INTERNATIONAL WARRANTY

WARRANTY (EXCEPT USA, AUSTRALIA of use of your Rado watch, Rado Watch Co.
AND NEW ZEALAND) Ltd. guarantees its replacement by a Rado
watch of identical or similar characteristics.
Your Rado® watch is warranted by Rado The warranty for the replacement watch
Watch Co. Ltd.* for a period of twenty-four ends twenty-four (24) months after the date
(24) months from the date of purchase of purchase of the replaced watch.
­under the terms and conditions of this
­warranty. The international Rado warranty This manufacturer’s warranty does
covers material and manufacturing not ­cover:
defects existing at the time of delivery – normal wear and tear and aging
of the purchased Rado watch (“defects”). (e.g. ­alteration of the color and/or material
The w ­ arranty only comes into force or non-metallic straps and chains, such
if the w­ arranty certificate is dated, fully as leather, textile, rubber);
and c­ orrectly completed and stamped – any damage on any part of the watch
by an ­official Rado dealer (“valid warranty ­resulting from abnormal/abusive use, lack
­certificate”). of care, negligence, accidents (knocks,
dents, crushing, broken crystal, etc.),
During the warranty period and by ­incorrect use of the watch and non-
­presenting the valid warranty certificate, observance of the directions for use
you will have the right to have any defect provided by Rado Watch Co. Ltd.;
­repaired free of charge. In the event that
­repairs will not restore the normal conditions
3

– indirect or consequential damages of any – does not affect the purchaser’s rights
kind resulting from e.g. the use, the non- against the seller nor any other mandatory
functioning, the defects or the inaccuracy statutory rights the purchaser may have
of the Rado watch; against the seller.
– the handling of the watch by non-
author­ized persons (e.g. for battery The Rado Watch Co. Ltd.’s customer service
replacement, services or repairs) ensures the perfect maintenance of your
or the alteration of the watch from its Rado watch. If your watch needs attention,
original condition beyond Rado rely on an official Rado dealer or an author­
Watch Co. Ltd.’s control. ized Rado Service Center as set forth in the
enclosed list: they can guarantee service
Any further claim against Rado Watch Co. according to Rado Watch Co. Ltd.’s
Ltd., e.g. for damages additional to those standards.
described above in this warranty, is express-
ly excluded, excepting mandatory statutory * Rado Watch Co. Ltd.
rights the purchaser may have against the CH-2543 Lengnau, Switzerland
manufacturer. © 2007 Rado Watch Co. Ltd.
All rights reserved.
The above manufacturer’s warranty:
– is independent of any warranty that may Rado® is a registered trademark
be provided by the seller, for which
he carries the sole responsibility;
4

LIMITED TWO-YEAR WARRANTY (USA) The warranty for the replacement watch
ends twenty-four (24) months after the date
Your Rado® watch is warranted by Rado of purchase of the replaced watch.
Watch Co. Ltd. * for a period of twenty-
four (24) months from the date of purchase This manufacturer’s warranty does
under the terms and conditions of this not cover:
­warranty. The international Rado w ­ arranty – the life of the battery;
covers material and manufacturing defects – normal wear and tear and aging
existing at the time of delivery of the pur- (e.g. alter­ation of the color and/or material
chased Rado watch (“defects”). The war­ or non-metallic straps and chains, such
ranty only comes into force if the warranty as ­leather, textile, rubber);
­certificate is dated, fully and correctly – any damage on any part of the watch
­completed and stamped by an official Rado ­resulting from abnormal/abusive use, lack
dealer (“valid warranty certificate”). of care, negligence, accidents (knocks,
dents, crushing, broken crystal, etc.),
During the warranty period and by present­ ­incorrect use of the watch and non-
ing the valid warranty certificate, you will observance of the directions for use
have the right to have any defect repaired provided by Rado Watch Co. Ltd.;
free of charge. In the event that repairs will – the handling of the watch by non-
not restore the normal conditions of use author­ized persons (e.g. for battery repla-
of your Rado watch, Rado Watch Co. Ltd. cement, services or repairs) or the altera-
­guarantees its replacement by a Rado watch tion of the watch from its original condition
of identical or similar characteristics. beyond Rado Watch Co. Ltd.’s control.
5

All applicable implied warranties, including The Rado Watch Co. Ltd.’s customer service
the implied warranty of merchantability ensure the perfect working order of your
and of fitness for a particular purpose given Rado watch. If your watch needs main-
to you by law are hereby limited in Duration tenance, rely on an official Rado dealer
to the duration of this warranty. Under or an authorized Rado Service Center as set
no circumstances will Rado Watch Co. Ltd. forth in the enclosed list: they can guarantee
be liable for any indirect or consequential ­service according to Rado Watch Co. Ltd.’s
damages of any kind. standards.

Some states do not allow limitations on how * Rado Watch Co. Ltd.
long implied warranties last, or exclusions CH-2543 Lengnau, Switzerland
or limitations of incidental or consequential © 2007 Rado Watch Co. Ltd.
­damages, so exclusions or limitations All rights reserved.
­mentioned may not apply to you. This
warranty gives you specific legal rights and Rado® is a registered trademark
you may also have other rights that may
vary from state to state.

Rado Watch Co. Ltd.’s obligation is strictly


limited to repair or replacement as expressly
stated inthis limited warranty. Your official
Rado dealer carries sole responsibility for
any other guarantees.
6

LIMITED TWO-YEAR WARRANTY In New Zealand, RADO® watches also come


(AUSTRALIA / NEW ZEALAND) with guarantees that cannot be excluded
under the New Zealand Consumer
IMPORTANT NOTICE REGARDING YOUR Guarantees Act.
CONSUMER RIGHTS
The benefits given to you under this This Warranty:
Warranty are additional to, and do not – Is not intended to change or exclude any
detract from, other rights and remedies that statutory or consumer rights that cannot
you may have in relation to your RADO® be lawfully changed or excluded;
watch and its purchase under Australian or – Is independent of any warranty that may
New Zealand laws, including consumer be provided by the seller, for which he
protection laws. carries sole responsibility; and
In Australia, RADO® watches come with – Does not affect your rights against the
guarantees that cannot be excluded under seller, including any mandatory statutory
the Australian Consumer Law. You are enti- rights you may have against the seller
tled to a replacement or refund for a major under local consumer laws.
failure and compensation for any other rea-
sonably foreseeable loss or damage. You are OUR WARRANTY TO YOU
also entitled to have your RADO® watch This Warranty is provided by RADO WATCH
repaired or replaced if it fails to be of CO. LTD., 2543 Lengnau, Switzerland.
acceptable quality and the failure does not Telephone +41 32 655 61 11.
amount to a major failure.
7

Your RADO® watch is covered by this Please be aware that:


Warranty for a period of twenty-four (24) – Goods presented for repair may be
months from the date of purchase under replaced by refurbished goods of the
the terms and conditions of this Warranty. same type rather than being repaired.
Refurbished parts may be used to repair
This Warranty covers material and manufac- the goods;
turing defects existing at the time of delivery – Any data you store in your watch may be
of the purchased RADO® watch (“defects”). lost in the course of a repair. It is your re-
Where such defects become apparent dur- sponsibility to back up any data that may
ing the warranty period and provided you be stored in your watch before presenting
present a valid warranty certificate, RADO it for warranty service; and
WATCH CO. LTD. will: – The Warranty is only valid if the warranty
– Repair your watch free of charge; or certificate enclosed with your RADO®
– In the event that repairs are unable to re- watch upon purchase is dated, fully and
store the normal conditions of use of your correctly completed and stamped by an
RADO® watch, replace your watch with a official RADO® retailer.
RADO® watch of identical or similar
characteristics. Such replacement watch EXCLUSIONS AND LIMITATIONS
will have the benefit of this Warranty for This Warranty does not cover:
the remainder of the Warranty Period ap- – The lifetime of the battery;
plicable to the original (replaced) watch.
8

– Normal wear and tear and aging (e.g. HOW TO MAKE A CLAIM UNDER THIS
scratched crystal; alteration of the colour WARRANTY
and/or material of non-metallic straps and To make a claim under this Warranty, we
chains, such as leather, textile, rubber; recommend that you wrap your RADO®
peeling of the plating); watch carefully so as to avoid any damage
– Any damage on any part of the watch and send it with valid warranty by registered
resulting from abnormal/abusive use, lack mail or drop it off in person to your nearest
of care, negligence, accidents (knocks, official RADO® retailer or an authorised
dents, crushing, broken crystal, etc.), RADO® Service Centre. To find current con-
incorrect use of the watch and non- tact information for your nearest official
observance of the use directions provided RADO® retailer or authorised RADO®
by RADO WATCH CO. LTD.; Service Centre, please
– Indirect or consequential damages of any telephone +61 3 8844 3300,
kind resulting from e.g. the use, the email customer.service@swatchgroup.com.au
non-functioning, the defects or the or go to www.rado.com.
inaccuracy of the RADO® watch; or
– Defects caused by the RADO® watch be- You will be responsible for paying the
ing handled by non-authorized persons expenses associated with making a claim
(e.g. for battery replacement, services or under this Warranty, including postal or
repairs) or altered in its original condition delivery expenses and any relevant taxes.
beyond RADO WATCH CO. LTD.’s control.
9

OTHER CONDITIONS
No official RADO® retailer or Service Centre
is authorised to make any modification,
extension or addition to this Warranty. RADO
WATCH CO. LTD. provides no warranty
against defects beyond the rights and rem-
edies given under this Warranty and which
are available under the Australian Consumer
Law and the New Zealand Consumer
Guarantees Act 1993.

RADO® is a registered trademark of RADO


WATCH CO. LTD.
10

You might also like