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A Project Report: Trippofy Tours GCP of Thomas Cook India LTD
A Project Report: Trippofy Tours GCP of Thomas Cook India LTD
A Project Report: Trippofy Tours GCP of Thomas Cook India LTD
AT
Affiliated To
M.D.University, Rohtak
SESSION: 2018-19
Submitted to : Submitted by :
Dr. Preeti Raina Rinki
H.O.D. B.T.T.M 6th Sem
Department of Tourism Roll No. –
SECTOR – 16A
ROHTAK Certificate
This is to certify that Ms. Rinki is a bonafied student of B.T.T.M-VI Semester in Maharishi
Dayanand University Rohtak. She has gone to her job project Programme in “TRIPPOFY
GCP OF THOMAS COOK INDIA LTD.” She has prepared her job project report by herself.
SUPERVISOR
DECLARATION
I, Rinki, hereby declare that the study titled at “TRIPPOFY GCP OF THOMAS COOK
INDIA LTD” is based on my own work. Indebtedness to other work/publications, if any, has
been duly acknowledged at the relevant places.
BTTM at Department of Travel & Tourism Management and has not been produced
I also assure that the data used in this report will be used for academic purpose only.
Rinki
I owe my sincere thanks to Mrs. Mamta arora (Managing Director) for allowing me to work as
a trainee in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” And I would like to offer
my special thanks to Mrs Mamta Arora for project me. My winter project has added to my
practical knowledge and built my confidence.
Thanks again to all the members of “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”.
With the active support to which I was able to complete my report work successfully.
I would like to convey thanks to Dr. Preeti Raina ( H.O.D), for her valued assistance, keen
interest and valuable suggestions, I am extremely thankful to my parents, and all my friends for
their unconditional support and ready assistance.
Rinki
B.T.T.M
Roll no. - ……
CONTENTS
1. Preface
2. Introduction of tourism
5. Company Profile
6. Our Services
7 Destinations
8. Tour Packages
9. My project Tasks
10. Experience
12. Conclusion
PREFACE
The four-year full time program of Tourism Management Course helped in lots of learning.
Such has been the presentations and projects which enhanced our learning by adding on to our
world of knowledge. And winter project is one of the parts to enhance our Skills & Knowledge.
It was a life time experience for which I thank to all the staff members of “TRIPPOFY GCP OF
THOMAS COOK INDIA LTD” my parents, faculty members, administration of the
Department of Travel & Tourism Management, affiliated to Maharishi Dayanand
University, Rohtak.
INTRODUCATION OF TOURISM
Definition of Tourism:-
According to the World Tourism Organization, tourists are people who "travel to and stay in
places outside their usual environment for not more than one consecutive year for leisure,
business and other purposes not related to the exercise of an activity remunerated from within the
place visited".
These service industries include transportation services include transportation services such as
cruise ships and taxis, accommodation such as hotels and entertainment venues, and other
hospitality industry services such as resorts.
As a service industry, tourism has numerous tangible and intangible elements. Major tangible
elements include transportation, accommodation, and other components of a hospitality industry.
Major intangible elements relate to the purpose or motivation for becoming a tourist, such as rest,
relaxation, the opportunity to meet new people and experience other cultures, or simply to do
something different and have an adventure.
Tourism is vital for many countries, due to the income generated by the consumption of goods
and services by tourists, the taxes levied on businesses in the tourism industry, and the
opportunity for employment and economic advancement by working in the industry
Travel:-
Travel is the movement of people between relatively distant geographical locations for any
purpose and any duration, with or without any means of transport. Travel also includes relatively
short stays between successive movements. Movements between locations requiring only a few
minutes are not considered as travel. As an activity, "travel" also covers all the activities
performed during a travel (movement).
Travel is a wider concept than a trip. A round trip is a particular type of travel whereby a person
moves from his/her usual residence to one or several distant locations and returns. A trip can also
be part of a round trip.
Travel is most commonly done for recreation or to visit friends and family (generally as part of
tourism), for business or for commuting; but may be for numerous other reasons, such as health
care, migration, fleeing war, etc. Travel may occur by walking or human-powered mode, or
through mechanical vehicles, either as private or public transport.
Travel may be local, regional, national (domestic) or international. In some countries, non-local
internal travel may require an internal passport, while international travel typically requires a
passport and visa.
The terms tourism and travel are sometimes used interchangeably. In this context travel has a
similar definition to tourism, but implies a more purposeful journey. The terms tourism and
tourist are sometimes used pejoratively to imply a shallow interest in the cultures or locations
visited by tourists.
Type of Tourism
There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound
tourism.
Domestic tourism refers to activities of a visitor within their country of residence and
outside of their home (e.g. an Indian visiting other parts of India).
Inbound tourism refers to the activities of a visitor from outside of country of residence
(e.g. a British visiting India).
Outbound tourism refers to the activities of a resident visitor outside of their country of
residence (e.g. an Indian visiting an overseas country).
Type of Tourists
Business Tourists. This segment typically comprises those travelling for meetings, incentives,
conventions and exhibitions (MICE); however, this definition is not conclusive and includes any
tourist on a visit to India for business purposes. Business tourism is viewed as an important
market in the country and one of the high-yielding sectors of the tourism industry.
Leisure tourists Leisure tourism comprises trips for pleasure. It includes holidays within the
country or abroad. Visiting friends and relatives and travel for a variety of reasons such as health
and fitness, sports, education, and culture also come under the purview of leisure trips.
Different forms of tourism
There are different types of tourism. The recent trend is moving toward niche segments of
tourism:
• Medical/healthcare tourism
• Adventure tourism
• Heritage tourism
• Ecotourism
• Rural tourism
• Pilgrimage tourism
Medical Tourism
Medical tourism also known as health tourism has emerged as one of the important segments of
the tourism industry. The term has been coined by travel agencies and the mass media to describe
the rapidly-growing practice of travelling across international borders to for healthcare travelers
typically seek services such as elective procedures as well as complex specialized surgeries such
as joint replacement (knee/hip), cardiac, dental, and cosmetic surgeries. Psychiatry, alternative
treatments, and convalescent care are also available.
Adventure Tourism
Travel for the aim of exploration or travel to remote, exotic and possibly hostile areas is known as
adventure tourism. With tourists looking for different options, adventure tourism is recording
healthy growth. Adventure tourism refers to performance of acts, which require significant efforts
and some degree of risk or physical danger. The activities include mountaineering, trekking,
bungee jumping, mountain biking, river rafting, and rock climbing. India with its diverse
topography and climate offers tremendous scope for adventure tourism. The mountain regions
offer lot of scope for mountaineering, rock climbing, trekking, skiing, skating, mount biking and
safaris; rushing rivers provide opportunities for river rafting, canoeing and kayaking; and oceans
provide tremendous opportunity for diving and snorkeling.
Heritage Tourism
Heritage tourism is defined as “travel undertaken to explore and experience places, activities, and
artifacts that authentically represent the stories and people of the past and present”. It is oriented
toward cultural heritage of the tourist location. It involves visiting historical or industrial sites,
religious travel or pilgrimages. India is well known for its rich heritage and ancient culture. The
country’s rich heritage is amply reflected in the various temples, majestic forts, pleasure gardens,
religious monuments, museums, art galleries and urban and rural sites which are citadels of
civilization. All these structures form the products of heritage tourism.
MICE Tourism
MICE (Meetings, Incentives, Conferences and Exhibitions) tourism is also one of the fastest
growing in the global tourism industry. It largely caters to business travelers, mostly corporate. It
caters to various forms of business meetings, international conferences and conventions, events
and exhibitions. Hong Kong, Malaysia and Dubai are the top destinations for MICE tourism.
India is also present in this segment.
Wildlife Tourism
Wildlife tourism, one of the fastest segments of tourism, involves travel to different locations to
experience wild life in natural settings. Due to its varied topography and distinctive climatic
conditions, India is endowed with various forms of flora and fauna and it has numerous species of
birds, mammals, reptiles, amphibians and plants and animals.
TOURISM INDUSTRY IN INDIA
Travel and tourism is the largest service industry globally in terms of gross revenue and foreign
exchange earnings. It is also one of the largest employment generators in the world. It has been a
major social phenomenon and is driven by social, religious, recreational, knowledge seeking and
business interests and motivated by the human urge for new experience, adventure, education, and
entertainment. Tourism is both cause and consequence of economic development.
The tourism industry in India is substantial and vibrant, and the country is fast becoming a major
global destination. India’s travel and tourism industry is one of them most profitable industries in
the country, and also credited with contributing a substantial amount of foreign exchange. This is
illustrated by the fact that during 2006, four million tourists visited India and spent US $8.9
billion.
Worldwide, the contribution to GDP from travel and tourism will have grown by 3.7% by the end
of this year and the sector will contribute 284 million jobs, directly and indirectly, or one in 11 of
all jobs on the planet. The Tourism Ministry has also played an important role in the development
of the industry, initiating advertising campaigns such as the 'Incredible India' campaign, which
promoted India’s culture and tourist attractions in a fresh and memorable way. The campaign
helped create a colorful image of India in the minds of consumers all over the world, and has
directly led to an increase in the interest among tourists.
The tourism industry has helped growth in other sectors as diverse as horticulture, handicrafts,
agriculture, construction and even poultry. Both directly and indirectly, increased tourism in India
has created jobs in a variety of related sectors. The numbers tell the story: almost 20 million
people are now working in the India’s tourism industry.
India’s governmental bodies have also made a significant impact in tourism by requiring that each
and every state of India have a corporation to administer support issues related to tourism.
A new growth sector is medical tourism. It is currently growing at around 30% per annum.
Medical tourist arrivals are expected to reach one million soon.
Medical tourism in Asia has grown rapidly. Medical tourism is approaching fever pitch at the tune
of $4 Billion US, fueled largely by the cosmetic surgery market. One of the problems India has,
despite having some world-class hospitals, is sanitation.
The tourism industry of India is based on certain core nationalistic ideals and standards which are:
Swaagat or welcome, Sahyog or cooperation, Soochanaa or information, Sanrachanaa or
infrastructure, Suvidha or facilitation, Safaai or cleanliness and Surakshaa or security.
According to World Travel and Tourism Council, India will be a tourism hotspot from 2009-
2018, having the highest 10-year growth potential. As per the Travel and Tourism
Competitiveness Report 2009 by the World Economic Forum, India is ranked 11th in the Asia
Pacific region and 62nd overall, moving up three places on the list of the world's attractive
destinations. It is ranked the 14th best tourist destination for its natural resources and 24th for its
cultural resources, with many World Heritage Sites, both natural and cultural, rich fauna, and
strong creative industries in the country. India also bagged 37th rank for its air transport network.
The India travel and tourism industry ranked 5th in the long-term (10-year) growth and is
expected to be the second largest employer in the world by 2019. The 2010 Commonwealth
Games in Delhi are expected to significantly boost tourism in India further.
IMPORTANCE OF TOURISM
There is no other industry that has a similarly sustained and diversified multiplier effect on the
economy, playing a crucial role in the overall development of a country. By creating jobs and
opportunities for all sections of the society, tourism helps in bridging economic inequalities.
Its contribution to the government’s coffers and also the country’s foreign exchange reserves can
be substantial. Since the very essence of tourism and its future depends on protection of natural,
historical and cultural resources, it plays an important part in promoting sustainable growth and
environment protection, on which the future of humankind hinges.
In addition to direct jobs in hotels, with tour operators, travel agencies, airlines and transport
operators, tourism generates employment across a wide spectrum of skills on account of its
significant backward and forward linkages. Transport, construction, engineering, manufacturing,
agriculture, food and horticulture, telecom, IT and healthcare are some of the sectors that make
knock-on gains from a boom in tourist influx.
Tourism also has a positive impact on the development of rural and backward areas, helping the
revival of traditional art forms, crafts and cultural traditions.
Travel and tourism is the largest service industry in India. It provides heritage, cultural, medical,
business and sports tourism. The main objective of this sector is to develop and promote tourism,
maintain competitiveness of India as tourist destination and improve and expand existing tourism
products to ensure employment generation and economic growth.
INDIAN TRAVEL AGENCY
A travel agency is a private retailer or public service that provides travel and tourism related
services to the public on behalf of suppliers such as airlines, car rentals, cruise lines, hotels,
railways, and packages tours. In addition to dealing with ordinary tourists most travel agencies
have a separate department devoted to making travel arrangements for business travelers and
some travel agencies specialize in commercial and business travel only.
OPERATIONS
A travel agency's main function is to act as an agent, selling travel products and services on
behalf of a supplier. Consequently, unlike other retail businesses, they do not keep a stock in
hand. A package holiday or a ticket is not purchased from a supplier unless a customer requests
that purchase. The holiday or ticket is supplied to the agency at a discount. The profit is therefore
the difference between the advertised price which the customer pays and the discounted price at
which it is supplied to the agent. This is known as the commission. In many countries, all
individuals or companies that sell tickets are required to be licensed as a travel agent.
A travel agent is supposed to offer impartial travel advice to the customer. However, this function
almost disappeared with the mass market package holiday, and some agency chains seemed to
develop a "holiday supermarket" concept, in which customers choose their holiday from
brochures on racks and then book it from a counter.
Any travel agent needs certain skills and qualities for performing business related functions
effectively. This will be reflected on the entire business and will be helpful for repeat business,
improves customer loyalty and acts as a promotional tool due to the positive word of mouth
publicity by the satisfied customer.
Agency income
Travel agencies' principal source of income was, and continues to be, commissions paid for
bookings of car rentals, cruise lines, hotels, railways, sightseeing tours, tour operators, etc. A
fixed percentage of the main element of the price is paid to the agent as a commission.
Commissions may vary depending on the type of product and the supplier. Commissions are not
paid on the tax component of the price. Travel agencies also receive a large variety of bonuses,
benefits, and other incentives from travel and tourism related companies as inducements for travel
agents to promote their products. The customer is normally not made aware of how much the
travel agent is earning in commissions and other benefits. Other sources of income may include
the sale of insurance, travel guide books, public transport timetables and money exchange.
Travel agencies in the 21st century
With general public access to the Internet, many airlines and other travel companies began to sell
directly to passengers. As a consequence, airlines no longer needed to pay the commissions to
travel agents on each ticket sold. Travel agencies have gradually been intermediated, by the
reduction in costs caused by removing layers from the package holiday distribution network.
However, travel agents remain dominant in some areas such as cruise vacations where they
represent 77% of bookings and 73% of packaged travel. In 2009, the market size for travel
agencies experienced a sharp decline, dropping from $17 billion the previous year to $14.5
billion.
In response, travel agencies have developed an internet presence of their own by creating travel
websites, with detailed information and online booking capabilities. Travel agencies also use the
services of the major computer reservations systems companies, also known as Global
Distribution Systems (GDS), including: Amadeus CRS, Galileo CRS, SABRE, and World span,
which is a subsidiary of Travel port, allowing
them to book and sell airline tickets, car rentals, hotels, and other travel related services. Some
online travel websites allow visitors to compare hotel and flight rates with multiple companies for
free; they often allow visitors to sort the travel packages by amenities, price, and proximity to a
city or landmark. Travel agents have applied dynamic packaging tools to provide fully bonded
(full financial protection) travel at prices equal to or lower than a member of the public can book
online. As such, the agencies' financial assets are protected in addition to professional travel
agency advice.
TOP 10 TRAVEL COMPANIES IN INDIA 2017
❖Make My Trip: - is placed at the first places. It was started in 2000 and become one stop
destination for all domestic and international travel deals.
❖Yatra.com:- Yatra is a leading online travel company started in 2006 to capture booming travel
sector. Company has good reputation in the market and famous for delivery memorable travel
experience. Yatra offers personal and corporate tailor made services according to the need of
customers.
❖Thomas Cook: - Thomas Cook is a US based travel company has presence in pan India. In
India Thomas Cook have offices in 98 cities and providing amazing services to customers. Over
the years Thomas Cook has won numerous awards become a trusted brand in travel industry.
❖Cox & Kings: - Cox & Kings was started in 1758 and has experience of over two decade in
travel industry. Company has presence in India, UK, Japan, USA, Russia etc. The service
portfolio of company includes Domestic Holidays, Trade Fairs, Corporate tours and Outbound
Tourism.
❖Gibbon :- Gibbon is a prominent travel company that was started in 2009 and within 4 years
has achieve tremendous success and become one stop destination for travel deals, flight booking
& bus booking.
❖Expedia:- Expedia is a US based travel company started in 1996 and knows in the word for
excellent services. Expedia has tie up with more than 80,000 hotels and offers cheapest deals in
travel industry.
❖Clear trip:- is a leading online portal that was established in 2006. Company has headquartered
in Mumbai and sells cheapest online, air, train, bus tickets. Clear trip provide facility to search
flights online and offers discount on booking.
❖Travel guru: - was started in 2005 and providing tailor made packages according to need of
customers. Company is known for providing impeccable services and because of this it is counted
among most trusted companies in travel industry.
❖SOTC:- SOTC was started in 1949 and has over 60 years of experience in travel industry.
SOTC provide customize travel deals according to customers need.
OBJECTIVES OF JOB PROJECT REPORT
9. Less supervision
1. It increases productivity and profitability, reduces cost and finally enhances skill and
knowledge of the employee.
4. It prevents obsolescence.
10. PROJECT helps in a better work performance and it helps in increase in confidence in the
employees.
COMPANY PROFILE
We offer a comprehensive range of travel experiences throughout India for our clients all across
the world. Our Indian Subcontinent specialists have been born and bred here and have travelled
extensively throughout the region, so you can rely on their first-hand knowledge. They have
boundless enthusiasm for their chosen countries and take an honest “tell it how it is” approach to
planning an itinerary, suggesting sights, selecting accommodation and discussing the practicalities
of travel.
We make sure that we regularly revisit destinations / areas, meticulously inspect hotels and keep
up to date with all travel-related issues. We believe this approach is unique to us and ultimately
ensures that our guests will have the best possible travel experience.
ABOUT THAILAND
Located in Southeast Asia, Thailand covers a total area of approximately 513,000 square
kilometers (198,000 square miles) and is the 50th largest country in the world and the 12th
largest in Asia!
The north of the country borders Myanmar and Laos. The northernmost point is Amphoe
Mae Sai, Chiang Rai Province, with tourist attractions like Mae Sai Market, Golden
Triangle, Wat Phra That Doi Wao, and Wat Thampla (locally known as Money Temple).
The south of the country is next to Malaysia and the Gulf of Thailand. The southernmost
point is Amphoe Betong, Yala Province, which contains tourist attractions like La -ong Rung
Waterfall (Rainbow Waterfall), Chaloem Phrakiat Waterfall (I-yer Khem Waterfall), Bala-
Hala Forest, the sea of fog at Microwave Mountain, and Betong Hot Spring.
The east of the country borders Cambodia and Laos. The easternmost point is Amphoe Si
Mueang Mai, Ubon Ratchathani Province, with tourist attractions like Sai Rung Waterfall
(Rainbow Waterfall), Kaeng Chu Kan, and Hin Huai Soob Stone Yard.
The west of the country is next to Myanmar and the Andaman Sea. The westernmost point is
Amphoe Mae Sariang, Mae Hong Son Province, with tourist attractions like Wat Phra That
Chom Thong, Wat Phra That Chom Chaeng, Wat Phra That Chom Kitti, Salawin National
Park, Bua Tong Field at Doi Mae Ho, and Mae Sawan Noi Waterfall.
Thailand is divided into six regions: North, Northeast, Central, South, East, and West.
The North is the country’s highlands. Vast mountain ranges dominate the landscape and are
the source of many rivers. Doi Inthanon, Thailand’s tallest peak, is famous among tourists
during the cool season for the Mae Kha Ning (frost flower) phenomenon as well as a sea of
fog, nature trails, waterfalls, and botanical scenes.
The Northeast features some of the beautiful northern highlands and also gorgeous plateaus.
Hom Mali Rice (Thai Jasmine Rice) is grown here and exported all over the world. The
Mekong River is a very prominent river that runs through the area. Popular places along the
Mekong River include Amphoe Chiang Khan of Loei Province, Tha Sadet Market in Nong
Khai Province, Indochina Market in Mukdahan Province, and Sam Pan Bok Grand Canyon
in Ubon Ratchathani Province.
Central Thailand is mainly plains and is a huge area of rice farming and agriculture. The
Chao Phraya River is very important to Thailand’s history. Interesting places to visit are
ancient historical temples, Bang Pa-in Royal Palace and Bang Sai Royal Folk Arts and
Crafts Center in Ayutthaya Province, and Koh Kret in Nonthaburi Province. And if you like
shopping, there are plenty of local markets in Bangkok for you to explore such as Wang
Lang Market, Tha Phra Chan Market, Saphan Phut (Memorial Bridge) Night Market, and
Asiatique Night Market. There are also Chao Phraya boat tours from Bangkok to Ayutthaya
every day.
The South contains many beautiful beaches and islands in the Gulf of Thailand and the
Andaman Sea. Well-known tourist destinations are Phuket Province, Koh Samui, Koh Phi
Phi, Koh Lipe, and Koh Tao.
Eastern Thailand is half mountain, half ocean. Although there aren’t many provinces here, it
still has a lot of amazing sights and stunning locations to visit just like the rest of Thailand
such as Koh Samed, Koh Chang, Koh Mak, Koh Lan, Koh Si Chang, Bang Saen Beach,
Pattaya, Jomtien Beach, Laem Mae Phim Beach, and Mae Ram Phueng Beach.
The West is mountainous with many woodlands, waterfalls, and dams, which is why there
are a number of national parks in the area. Due to its geographical variation, there is a lo t of
incredible Thai nature to see in this western region. Tourist attractions include Thong Pha
Phum National Park, Srinakharin Dam, Vajiralongkorn Dam, Sai Yok Noi Waterfall, Sai
Yok Yai Waterfall, Erawan Waterfall, Mon Bridge, Mueang Sing Historical Par k, Three
Pagodas Pass, Wat Wang Wiwekaram, Underwater City, The Bridge of the River Kwai,
Kanchanaburi War Cemetery, and World War II Museum and Art Gallery.
Thailand has three seasons: wet, cool, and hot. Depending on where and when you travel. It
is always good to check the weather before visiting as some areas are better in specific
seasons.
The Best Destinations in Thailand
Bangkok
The frenetic Thai capital is a must-see destination, with a dazzling array of things to see and do to
suit almost any taste. There are cultural and historic sights aplenty, combined with soaring
skyscrapers and modern architecture, fabulous art galleries, and fascinating museums. The
shopping scene offers bustling markets, unusual floating markets, and mega malls, and the dining
scene is equally diverse with everything from fancy gourmet restaurants to abundant street food.
Nighttimes offer just as much fun as the day, with pulsating nightclubs, live music, swanky
cocktail bars, incredible rooftop bars, exciting shows, and thrilling Muay Thai fights. Getting
around the city is easy, thanks to the BTS sky train, MRT subway, numerous buses, taxis, and tuk
tuks, and there is accommodation to suit any preference and budget.
Krabi
One of Southern Thailand’s most popular provinces, Krabi offers a wealth of terrific experiences
both on the mainland and on its islands. Koh Phi Phi is often said to be one of Thailand’s most
picturesque islands; check out Maya Bay and Phi Phi Viewpoint to see why. Koh Lanta is a more
laid-back island, with long, sandy beaches, chilled-out beach bars, mangroves, and a Moken (sea
gypsy) community. Animal lovers can spend time volunteering at Lanta Animal Welfare for a
feel-good factor and to help make a difference. Koh Jum and Koh Rok are just a couple of the
province’s smaller and lesser-visited island gems. On the mainland, Railay is a rock climber’s
paradise, Ao Nang is a bustling beach resort, and Krabi Town has a local vibe .
Phuket
Thailand’s largest island and one of the country’s most popular tourist destinations, Phuket has
many faces. Many first-timers head to the thronging sands of Patong, an area known for its
hedonistic nightlife and many water sports, but there are beaches to suit everyone. Catch a boat to
the scenic Freedom Beach, chill on Karon Beach, enjoy the views from Kathu Beach, and more.
Promthep Cape provides amazing sunset vistas. Entertainment-wise, Phuket promises world-class
shows, exhilarating Muay Thai fights, global cuisine in a range of eateries, and bars and clubs of
every type. Hiking, go karting, ethical elephant interactions, fishing, snorkelling, and jet skiing
are just a few activities to try, and Wat Chalong and the Big Buddha are two of the island’s most
popular cultural sites. Don’t bypass Phuket Town — the old buildings are beautiful. For fun and
giggles, Baan Teelanka (the Upside Down House) and Phuket Trickeye Museum are tough to
beat.
Koh Samui
A popular island in the Thai Gulf, Koh Samui appeals to everyone from families and
honeymooners to backpackers and solo adventurers. Beautiful beaches, like Chaweng, Lamai,
and Mae Nam, surround the island, and you can visit the old fishing village at Bophut. There are
several places to shop, as well as plentiful places to eat, drink, and sleep. One of the island’s more
unusual spots include a temple with a mummified monk and neighbouring rock formations that
look like male and female genitalia! Koh Samui boasts many high-class spas and excellent golf
courses too.
Pattaya
Although Pattaya, Thailand’s self-proclaimed “City of Sin”, may not appeal to everyone, the huge
variety of fun things to see and do make it worthy of a place on this list. While most people
associate Pattaya with its notorious Walking Street and numerous go-go bars, there’s plenty to
enjoy without stepping foot in the more adult-orientated areas. First off, there’s the beach. It may
not be the prettiest of Thailand’s beaches, but it’s nice enough for a few days of sun, sea, and
sand. There are several lovely islands off the coast that offer even nicer sands and snorkelling.
Attractions-wise, Pattaya definitely isn’t lacking. The huge Sanctuary of Truth, carved entirely
from wood, is a jaw-dropping sight. Nong Nooch Tropical Botanical Garden is a lovely place to
stroll among the well-ordered flower beds, statues, and water features, and you can sample locally
produced wines at the pretty Silverlake Vineyard. Tour Thailand’s major landmarks at Mini Siam,
have fun at Art in Paradise, shop at Pattaya Floating Market, feel the rush at Flight of the Gibbon,
have your mind blown at Ripley’s Believe It Or Not, and enter a wintery wonderland at FROST
Magical Ice of Siam
ABOUT SINGAPORE
Introduction
Though physically small, Singapore is an economic giant. It has been Southeast Asia's most
modern city for over a century. The city blends Malay, Chinese, Arab, Indian and English
cultures and religions. Its unique ethnic tapestry affords visitors a wide array of sightseeing and
culinary opportunities from which to choose. A full calendar of traditional festivals and holidays
celebrated throughout the year adds to its cultural appeal. In addition, Singapore offers luxury
hotels, delectable cuisine and great shopping! The island nation of the Republic of Singapore lies
one degree north of the Equator in Southern Asia. The country includes the island of Singapore
and 58 or so smaller islands. Because of its efficient and determined government, Singapore has
become a flourishing country that excels in trade and tourism and is a model to developing
nations. The capital city, also called Singapore, covers about a third of the area of the main island.
Located at the tip of the Malay Peninsula, Singapore's tropical climate welcomes both leisure and
business travelers year round. The island republic's excellent infrastructure enables visitors to
enjoy its many sites and attractions in a safe, clean and green environment. Award winning
Changi Airport provides airlinks to major cities around the world. The train and subway systems
are clean, fast and efficient. In addition, its state-of-the-art cruise terminal has established
Singapore as one of the premier cruising centers of South East Asia and an exciting port of call on
any Asian cruise itinerary.
In the city, there is no need for a car. Public transportation is excellent and walking is a good way
to explore the city . All major attractions are also accessible by tour bus. Since the city is only 60
miles (100k) from the equator, the tropical temperatures do not vary much. Rainfall is fairly
evenly distributed through the year. No matter when you choose to visit, warm weather will be
abundantly available. The visitor is struck immediately by Singapore's abundance of parks, nature
reserves, and lush, tropical greenery.
Singapore's progress over the past three decades has been remarkable, yet the island has not been
overwhelmed by development. Visitors will discover a wealth of historical treasures from the
past, in the beauty of older buildings, values and traditions that have survived in the face of
profound social and geographical change.
Lacking any noteworthy natural resources, Singapore's early prosperity was based on a vigorous
free trade policy, put in place in 1819 when Sir Stamford Raffles first established it as a British
trading post. Later, mass industrialization bolstered the economy, and today the state boasts the
world's second busiest port after Rotterdam, minimal unemployment, and a super efficient
infrastructure. Almost the entire population lives in upscale new apartments, and the average per
capita income is over US$12,000. Singapore is a clean, safe place to visit, its amenities are second
to none and its public places are smoke-free and hygienic.
Forming the core of downtown Singapore is the Colonial District. Each surrounding enclave has
its own distinct flavor, from the aromatic spice stores of Little India, to the tumbledown
backstreets of Chinatown, where it is still possible to find calligraphers and fortune tellers, or the
Arab Quarter, whose cluttered stores sell fine cloths and silks.
North of the city, are two nature preserves, Bukit Timah and the Central Catchment Area, along
with the splendid Singapore Zoological Gardens. The east coast features good seafood restaurants
set on long stretches of sandy beach. In addition there are over fifty islands and islets within
Singaporean waters, all of which can be reached with varying degrees of ease. Day trips are
popular to Sentosa, the island amusement arcade which is linked to the south coast by a short
causeway and cable car. Music, theater, nightlife: all are abundant in this remarkable city.
Singapore used to be considered a "stop over" on the way to larger Asian cities. This is no longer
true! Visitors seek out Singapore for business and finance and also for a fascinating and satisfying
vacation for the whole family.
Singapore is both an island and a country, but perhaps its best description is that of city-state.
Like the great city-states of the past, it offers civilization and order in the highest degree. Its
combination of Western-style development and Eastern-style calm seems to present the best of
both hemispheres: It's a modern metropolis where you feel safe walking the streets, and it's an
Asian business center that's a model of efficiency. Singapore is also a multicultural city, and close
to one-quarter of its population are expatriates or foreign workers from all over the world. Known
for its desire to become the technology hub of Asia, Singapore is the most wired country in the
region.
Singapore shares another trait with historical city-states: Its authorities strongly believe that they
can safeguard the status quo with regulations against almost anything and everything that - in
their view - could possibly upset the sense of tranquility. In reality, visitors will find the place is
not as restrictive as the long lists of hefty fines for such things as littering and jaywalking suggest.
Some visitors to Singapore leave singing the praises of a society that "works," while others feel
the government's near-compulsive fixation on cleanliness and order makes Singapore sterile in
every sense of the word.
SINGAPORE SIGHT SEEING
Receiving 1.6 million visitors annually, the Singapore Zoo boasts of its free-ranging habitat,
where animals roam freely in their natural surroundings. Cages are almost non-existent as the
animals are allowed to live almost like they would in their natural habitat.
For photographers, this is a delight as they can shoot to their heart’s content with no cage bars or
wires obstructing their view.
Opening Closing TimeDaily from 8:30 am - 6 pm, Last ticket sale at 5:30 pm
For Kids
Don’t miss the Animal Friends Show to enjoy some laughing out loud moments watching
everyday pets performing great feats. Kids also love the Rainforest Kidzworld that gives brilliant
opportunities for them to satiate their curiosity and learn through self-discovery.
Movie Connect
The 2006 Hrithik Roshan- Priyanka Chopra starrer Krrish was the first Indian film to be shot in
Singapore. The movie prominently features the Singapore Zoo. Singapore Tourism Board till a
while back had a Krrish Tour that took tourists to the various attractions around the city where the
film was shot.
Entrance Fee Adult- $20, Child-$3 (3-12 years old)
Jurong Bird Park Overview
The park boasts of the world’s largest walk-in aviaries with the tallest man-made waterfall (30 metres high), where visitors can
enjoy a close-up view of free-flying birds from Africa and South America in a tropical setting.
The aviaries are specially designed to closely resemble the natural habitat of the feathery friends. The 50-acre sanctuary offers
educational and entertaining bird shows throughout the day.
Don’t miss out on the Birds n Buddies show that showcases a stunning display of the largest collection of birds. Watch pelicans in
the first ever underwater viewing gallery as they prepare to catch their lunch, have colourful and friendly lories feed right out of
your hands and be amazed by the singing parrot! Don’t leave the park without paying a visit to the world’s tallest artificial
waterfall.
Opening Closing TimeDaily 8:30 am-6 pm. Last ticket sales at 5:30 pm
For Kids
Treat your kids to an incredible dining experience in the company of birds. Hearty laughs guaranteed as the young ones get out-
talked by parrots over some great food. You may need to pay extra to enjoy this service.
Movie Connect
Salman Khan and Karisma Kapoor’s super hit track Jungle Hain Aadhi Raat Hain from the movie Biwi No. 1 was shot in Jurong
Bird Park.
Location
80 Mandai Lake Road, Singapore 729826, Singapore
S E A Aquarium Overview
Step into the world’s largest aquarium and discover the intriguing ocean and its even more
intriguing creatures. Through the transparent glass panels, immerse yourself in the study of more
than 800 marine inhabitants of the aquarium. The aquarium is home to some of the most awesome
sea creatures like Napoleon wrasse, manta rays, and enormous goliath groupers. Take pictures of
the ocean’s greatest predators – the shark.
Opening Closing Time10 am to 7 pm daily
Entrance Fee$38 Adult | $28 Child (4-12yr) | $28 Senior (60yrs & above)
Adventure Cove Waterpark Overview
At Adventure Cove Waterpark, it’s always wet and it’s always thrilling. Promising a splash of fun
for everyone, the Adventure Cove Waterpark boasts of being the first one in Southeast Asia to get
hydro-magnetic coaster. Hurtle down the water slides, journey through the Adventure River or
just c hill with friends at the Bluwater Bay wave pool. The Adventure River takes you through 14
themed zones which include a grotto inhabited by sea creatures. So have a wet and wild day at the
Adventure Cove Waterpark.
Opening Closing Time10 am to 6 pm daily`
Entrance Fee$36 Adult | $26 Child (4-12 yrs) | $26 Senior (60yrs & above)
Marina Bay Sands Skypark is a stunning boat shaped observation deck extending over the three
towers of the Marina Bay Sands Hotel. But it is unlike any other observation deck. Located on
level 57, the observation deck has an infinity pool, shops, restaurants and bars. The infinity pool
is open to only hotel guests but you can go to the observation deck and enjoy the stunning,
absolutely mesmerizing views of Singapore.
Opening Closing TimeMonday to Thursday – 9:30 am to 10 pm | Friday to Sunday – 9:30 am to
11 pm
Entrance FeeAdults - $ 20 | Children - $ 14 | Senior Citizens - $ 17
Universal Studios Overview
Enter the fascinating world of movies at Universal Studios and venture behind the screen.
Experience the magic that conjures blockbusters on the screen, meet your favorite characters from
animated films, feel the high of adventure filled roller coaster rides and get mesmerized by shows
on the silver screen. Visit the Hollywood boulevard at the Studios and ride the famous Walk of
Fame. Splendid fireworks lighting the night sky in tandem with brilliant music along with many
other attractions will take your breath away. Universal Studios give you a glimpse of life in the
city that never sleeps, New York. The city skylines merged with street entertainment create an
unimaginable aura of the Big Apple. Sci-Fi City takes you through the intergalactic battles, the
Transformers ride and other vibrant portals. Stroll through the streets of the Egypt zone and
discover the pharaohs in a new light. Treasure hunts form an exciting part of the journey. Savor
the unique cuisines of every zone at the Universal Studios while shopping for your favorite movie
costumes and accessories. The Lost World, Far Far Away and Madagascar zones amplify the
experience of visiting the enchanting world at the Universal Studios.
Opening Closing Time10:00 am - 7:00 pm
Entrance FeeAdult (ages 13 to 59) - One-Day Pass $74, Two-Day Pass $118. Child (ages 4 to
12) - One-Day Pass $54, Two-Day Pass $88. Seniors (Age 60 and above) - One-Day Pass $36,
Two-Day Pass $58.
ABOUT DUBAI
Dubai is located on the Eastern coast of the Arabian Peninsula, in the south west corner of the
Arabian Gulf. It is extremely well known for its warm hospitality and rich cultural heritage, and
the Emirati people are welcoming and generous in their approach to visitors. With year-round
sunshine, intriguing deserts, beautiful beaches, luxurious hotels and shopping malls, fascinating
heritage attractions and a thriving business community, Dubai receives millions of leisure and
business visitors each year from around the world.
The local currency is the dirham, which is pegged at AED 3.67 to 1 US dollar. Dubai is tolerant
and cosmopolitan and all visitors are welcome. However, Islam is a way of life in the city, and
therefore tourists should adopt a certain level of cultural and religious sensitivity for the duration
of their stay.
Dubai Rulers : Since 1833 the reigning Al Maktoum family have ruled Dubai. Under their wise
and progressive leadership Dubai has prospered and it is now the business and tourism hub for a
region.
Dubai History: Some 800 members of the Bani Yas tribe, led by the Maktoum Family, settled at
the mouth of the creek in 1833. The creek was a natural harbour and Dubai soon became a centre
for the fishing, pearling and sea trade.
Dubai Economy: The past few decades have witnessed incredible growth throughout all sectors of
the Dubai economy. The emirate’s government is constantly working to improve its commercial
transparency and introduce dynamic regulations that aid the formation of small and medium
enterprises. Dubai’s economy is no longer reliant on oil, but is more diversified, relying heavily
on trade, services and finance sectors. With its central geographic location between Asian and
European markets, Dubai has worked hard to establish itself as an integral part of the global trade
mechanism. Its central location has also allowed Dubai to become a popular and accessible tourist
destination. .
Attractions: Although Dubai is seen as a relatively young destination, it has a fascinating history
and a vibrant heritage that offers visitors an intriguing glimpse into Arabian culture. A good place
to start exploring the history and heritage of Dubai is the Dubai Museum: it is located inside Al
Fahidi Fort, one of Dubai’s oldest buildings dating back to 1787. There are other museums in
Dubai and in surrounding emirates that also offer important insights into the history and growth
of the city and of the United Arab Emirates.
Culture & Heritage: Courtesy and hospitality are among the most highly prized of virtues in the
Arab world, and visitors will be charmed by the warmth and friendliness of the people. Dubai ’s
culture is rooted in Islam, providing a strength and inspiration that touches all aspects of everyday
life. Virtually every neighbourhood has its own mosque, where the faithful congregate for prayer
five times every day. One of the largest and most beautiful mosques is Jumeirah Mosque- a
spectacular example of modern Islamic architecture.
Dubai Nature : Dubai, with an area of 3,885 square kilometres, is the second largest emirate in the
UAE. Situated on the banks of the Dubai Creek, a natural inlet from the Gulf which divides the
city into the Deira district to its north and Bur Dubai on its south. Also see etiquette in Dubai..
Best Tourists Places To Visit In Dubai
Burj Khalifa
Do we need to say more? Burj Khalifa, the landmark building is on every traveller’s list of tourist
places to visit in Dubai. The staggering bird eye views from the 124th floor are an experience of
a lifetime, with the desert covering one side and the turquoise blue ocean on the other.
Tip: Consider your sightseeing in Dubai incomplete until you’ve witnessed the city from up
above!
Ideal for – Every single traveller!
Opening Hours: Daily 8:30am-1am
Admission:
Observation Deck Entry: Adults 125 AED (Immediate entry 400 AED)
Children: 4-12 95AED (Children under 4 free)
Dubai Mall
Popularly known for its shopping extravaganza festivals– ‘Dubai shopping festival’ and ‘Dubai
Summer Surprises’, this mall is for the shopaholics who are sure to be spoilt for choices. Dubai
Mall provides entry to Burj Khalifa and also houses the famed Dubai Aquarium and is loaded
with an array of entertainment options – gaming zone, ice skating rink and multiplex.
Dubai Aquarium
Have you been to an underwater zoo? Yes, one exists! Visit Dubai Aquarium, is one of the
popular tourist attractions in Dubai which has varied activities, including an underwater
zoo, glass bottom boat tours, cage snorkeling and shark diving. It’s a unique mix of
experience, so be sure to have some fun!
Desert Safari
While the number of places around to visit is abundant, the number of activities around in Dubai
is just as riveting. The desert safari in Dubai is one of the best you could ever experience around.
Exploring the deserts meshing into the abyss is definitely something you just can’t miss out on.
This is one of those versatile activities that one can indulge in not just with their friends but also
with the entire family without any constraints.
Dubai Marina
Next on the list of the must-visit places when in Dubai includes the Dubai Marina. This place has
become one of the most exotic places to visit. The place has multiplied its immense popularity
and growth mainly because of the fact that it is considered one of the biggest man-made marina
around in the world. Not just the Marina itself, there is an abundance of activities one can indulge
in, ranging from the eateries to the various shopping plazas.
If you love flowers and nature in general, you are definitely going to be loving the Dubai Miracle
Garden without a shadow of a doubt. If your itinerary doesn’t include this specific place while
you are in Dubai, it is time to make a change to that. The lush greenery with the vibrant hues from
the flowers is more than enough to leave you awestruck and your heart full. It is the biggest
natural flower garden around in Dubai and the best part of this is the fact that the same is grown
around in a desert. The place includes distinctive models of some of the most popular
establishments around in Dubai. The models change shape and even have suitable lighting to
make them even more beautiful.
Abu Dhabi is the capital city of the United Arab Emirates (UAE), and the largest of the seven
emirates federation.
Year-round sunshine, pristine beaches, spectacular sand dunes and pulsating cosmopolitan
lifestyle await every guest in Abu Dhabi. This emirate known around the world for its massive oil
reserves and majestic mosques with towering minarets. These, combined with the distinct Arabic
hospitality and mystique - and world-class infrastructure - make Abu Dhabi an excellent
destination both for the experienced and novice traveller.
Abu Dhabi city bursts with dazzling business-cum-leisure facilities ranging from state-of-the-art
convention centre, luxurious hotels, spas, designer golf courses, theatres and very soon, some of
the world’s most famous museums. The palace-like shopping malls and indigenous souqs in Abu
Dhabi make for a great shopping expedition. Gastronomic treats further abound from cool and
sophisticated cafes, clubs and restaurants. For the fitness conscious, jogging and cycling are a
welcome treat in along the city’s charming Corniche or beachfront, merely minutes away from
the bustling city centre.
Location
Abu Dhabi emirate is in the Arabian Gulf region. It adjoins the Kingdom of Saudi Arabia and the
Sultanate of Oman. Occupying almost 87% of the country’s total area, Abu Dhabi emirate covers
around 67, 340km², which comprises mostly desert, including part of the Empty Quarter (Rub Al
Khali) and salt flats/sabkha. Abu Dhabi’s coastline extends over 400 Km.
Dubai City Tour
Overview: Discover the best of Dubai on a half-day Dubai sightseeing tour with an expert
guide. Traveling by comfortable coach or minivan, take in Dubai’s top landmarks as you absorb
the cosmopolitan atmosphere. Snap photos of the Burj Al-Arab, the sail-shaped hotel on its own
artificial island; venture into the traditional Al Bastakiya district, ride an ‘abra’ water taxi across
Dubai Creek, and much more. Sign off with a visit to the Deira Spice Souk and free time to
explore the brilliant Gold Souk. Dubai sightseeing at its easiest and best! Half-day Dubai city tour
with a local guide Enjoy a photo by Burj Al-Arab hotel, on Jumeirah Beach Take in views of the
white marble dome and minarets of Jumeirah Mosque Tour the old quarter of Dubai, Bastakiya,
with your local guide Enjoy a water-taxi ride across Dubai Creek Visit the exciting Spice Souq
and shop for bargains in Deira Gold Souq
DUBAI FRAME
The Dubai Frame is an architectural landmark in Zabeel Park, Dubai. It has been described
by The Guardian newspaper as "the biggest picture frame on the planet", however is also
controversial as the "biggest stolen building of all time".
The project was conceived by Fernando Donis, and selected as the winner of a design
competition by the Government of Dubai. It is alleged that the designer had his intellectual
property stolen and was denied credit for the design. It holds the record for the largest frame in
the world.
THAILAND TOUR PACKAGE (PHUKET AND KRABI) 2 PAX PER
PERSON PACKAGE
HOEL DETAILS:-
Night 1, 2, 3, Jiraporn Hill Resort, Phuket, Other, Check in Date
14/05/2019
Check Out Date
17/05/2019
Standard-Double
Breakfast
No. Of Adult 02
FLIGHT DETAILS:-
GoAir
BOM 21:00 Mumbai, India 9h 15m ( 1 Stop ) BLR HKT 07:45 +1D Phuket, Thailand
Thai Smile
KBV 16:50 Krabi, Thailand 10h 10m ( 1 Stop ) BKK BOM 01:30 +1D Mumbai, India
Krabi
Mumbai Sun May 19 2019
CAL DETAILS:-
All Airport To Hotel Transfer Private
All Hotel To Airport Transfer Private
All Sightseeing Transfer On Sic Basis
Hkt To Kbv Sic Transfer
INCLUSIONS:-
Airfare
5n Accommodation
Cab
Sightseeing:-
Simon Show Tour with Transfer
Phi Phil Island Tour with Lunch + Long Tail Boat and Return Transfer
4island Tour with Lunch + Long Tail Boat and Return Transfer
Krabi City Tour with Local Market and Local Sightseeing and Return Transfer
Day Wise Itinerary
DAY1.
Arrival In Phuket Airport Then Transfer To The Phuket Hotel And Hotel Check-In And Relax
Then Evening Transfer To The Simon Show Tour With Return Transfer To The Phuket Hotel
DAY2.
After Breakfast In Phuket Hotel Then Transfer To The Phi Phil Island Tour With Lunc +
+Long Tail Boat And Return Transfer To The Phuket Hotel And Overnight Stay In Phuket.
DAY3.
After Breakfast In Phuket Hotel And Explore By Your Self And Overnight Stay In Phuket
DAY4.
After Breafast In Phuket The Then Transfer To The Krabi Hotel And On The Way Krabi
City Tour + Local Sightseeing And Local Market And Transfer To The Krabi Hotel And
Overnight Saty In Krabi
Day5.
After Breakfast In Krabi Hotel Then Transfer To The Four Island Tour With Lunc + +Long Tail
Boat And Return Transfer To The Phuket Hotel And Overnight Stay In Phuket.
Day6.
After Breakfast In Krabi Hotel Then Transfger To The Krabi International Airport As Per Your
Flight Timing.
Trip Type Family
Days 6 Days
Night 5 Nights
Destination Singapore & Crouse
No. of Adults & Children 4 Adults & Children
HOTEL DETAILS:-
Night 1, 2, 3, The Noble Hotel Singapore, Singapore, Others, Check In Date 18/05/2019
Check Out Date
19/05/2019
Standard Room 2
Breakfast
No of Adult 04
Again Check in
Check In Date
21/05/2019
Check Out Date
23/05/2019
Singapore
Kolkata Sun Jun 23 2019
CAB DETAILS
All Transfers from Airport to Hotel Pvt. All
Transfer from Hotel to Airport Pvt. All
Sightseeing Transfer On Sic
INCLUSIONS:-
Government Taxes/Vat/ Service Charges (Yes)
Airfare (Yes)
Cab (Yes)
Visa (Included) Meal
Plan: Breakfast
Airport Transfer: Arrival (Yes)
Airport Transfer: Departure (Yes)
Sightseeing:-
· Afternoon Sentosa Island Tour with Transfer with Cable Car Ride (One Way)
Before joining the company for my winter project I was hesitating a lot. I was thinking totally
negative about myself and I was giving a negligible status myself before the company. But
thank God I felt at home there, after feeling comfortable in company I gained energy for
working strongly and I perform very well there. I had never expected I will act like that, I
think my performance was above my hopes because my hopes were confined up to the
limited expectations.
This winter project was my any first industrial project which gave me a clear vision about
company work. I learnt there so many things which definitely help me in future to get a
strong stand at anywhere. Everything is depicted in my mind with the smiles of all staff
members who were teaching me things through funny matters and keeping smile on their
faces every time. I not only got the work experience and exposure from the company, but my
level of confidence also increased. I am realizing that now I would claim for something on
the basis of this
experience which gives me surety to face the challenges of the present world. In other words
my winter PROJECT experience was very excellent and full of satisfactions from my side
because market the company in over all Delhi, working at computer, talking with clients,
telephonic conversation, etc was beautiful gift for me from the company which satisfied me
wholly and solely.
I have performed there multitasks timely. I was greatly appreciated in “TRIPPOFY GCP
OF THOMAS COOK INDIA LTD” with the encouragement from the staff, I felt
comfortable and fearless in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”. Right
from the first day of my project till the last day. The friendly environment of the company
and the helping nature of staff members had also motivated me to work fearlessly.
The following were the main tasks that I have performed in a better way during my
winter internship:
A query is a cluster or a set of requirements which are related to the tour package. This query
is opened in the name of a particular client/customer/tourist who intends to any destination by
his/her preferred travel company. These query are mentioning the name, address etc. of
tourist; nature of tour, mode of transport, type of accommodation, area of destination,
duration of tour, number and sex of pax(s); departure, arrival and stopover dates etc.
Taking a requirement is most important work for any travel company to know the
confirmation about a travel trip or a package taken by a tourist. As in “TRIPPOFY GCP OF
THOMAS COOK INDIA LTD” the requirement taking was my usual task. They were
making the bookings/reservations for the tourists in hotels, coaches, trains, and air; making
their detailed package was given to me.
Keeping the package detail in sequential and better way in the file, which was my prior duty
there. I was maintaining the record of each requirement by entering them in log book (a
register in which the file number is registered with the name of client and departure date)
daily.
EXPERIENCE
I would like to pay my gratitude to my mentor Mr. Amul Saini for giving me guidance and
support. I would also want to thank Mrs. Mamta Arora for appointing me as a trainee in his
“TRIPPOFY GCP OF THOMAS COOK INDIA LTD”.
It was a great experience for me to work in India’s most famous travel company. I came to
know about the corporate world. I learnt how to tackle the different situations. There are
different types of customers having different kind of demands and I experienced that the
operation person in travel industry should be able to mould herself according to the
customer’s demands i.e. if they are quality oriented or budget oriented the operation person
has to make herself according to the demands. I came to know that if anyone is working in a
travel industry he/she must have a calm nature.
It is very important to learn the work of the company but first you have to be a true presenter,
pleasant personality and good human being.
Regarding my work experience it was the most memorable and learning for me. Working in
THOMAS COOK INDIA made me confident about my work. I learnt about the telephonic
conversation, requirement taking and keeping them in record and last but not the least I learnt
how to make myself capable of handling various situations.
PROBLEMS
The travel agency business in India is relatively new. At present there are more 500 than
travel agency in India. Yet here travel trade is not up to the mark as in foreign. As I have
done my project in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”. It is a well
organized company but during my project I observed some problems in it.
“TRIPPOFY GCP OF THOMAS COOK INDIA LTD” is a very small company. Here the
staff members are really well educated but they are lack of coordination.
As there is Mrs. Mamta Arora Managing Director of the travel division. He is very
intelligent and very well coordinating person but his colleagues are not real tourism
professionals which are necessary for any travel agency. In the increasing competition of
today's works lack of coordination is the greatest shortcoming for any travel company. The
staff members should be well coordinating. They should be professional. The Professionalism
is most important for all the business.
TRIPPOFY GCP OF THOMAS COOK INDIA LTD is a very small company. Here the
staff members are really well educated but they are inexperience. As there is Mrs. Mamta
Arora Managing Director of the travel division. He is very intelligent and experienced
person but his colleagues are not real tourism professionals which are necessary for any travel
agency. In the increasing competition of today's works lack of professionalism is the greatest
shortcoming for any travel company. The staff members should be well experienced. They
should be professional. The Professionalism is most important for all the business.
Suggestion
As I work there as a trainee and I know them very well during my winter project period.
There staff members’ behavior was very good towards me. That why I completed my winter
project around good environment and lots of thing. I came to know about the corporate
world. I learnt how to tackle the different situations.
But the only few thing that I suggest them and that is coordination between staff members.
They should be coordinated with each staff member whether they manager, employee and
trainee.
It was a great experience for me to work in India’s most famous travel company.
CONCLUSION
Project is a necessary part of every human being whether she is an employee or a student. It
plays a vital role in the life of every Human-being. project gives us knowledge and ability
gives us knowledge and ability for doing some new in our life. The most important impact of
project is that it saves the time and enhances the confidence of a woman. This winter job
project gave me more experience and ability to do worth in the tourism industry.1