Q:1-A six sigma team has been formed to improve an existing process.

Which of the

following tools should the team use first to gain a clear understanding of the current

process?

Mark one answer:

Flowchart

Pareto chart

Process FMEA

Latin square DOE

Q:2-After the major headings of a tree diagram have been broken into greater detail, what

is the next step that should be taken?

Mark one answer:

Assemble the right team

Review the diagram for logical flow and completeness

Revise the problem statement

Choose the tree diagram goal statement

Q:3-A company has installed a system that prevents orders with incorrect information

from being forwarded to production scheduling. This is an example of which of the

following lean tools?

Mark one answer:

Standard work

Kanban

Poka-yoke

Visual factory
Q:4-When s = 10, what sample size is needed to specify a 95% confidence interval of ±3

units from the mean?

Mark one answer:

11

32

43

Q:5-Which of the following is a component of a visual factory?

Mark one answer:

Product specifications

Zero defect policies

Just-in-time policies

Equipment service manuals

Q:6-Which of the following terms is used to describe the risk of a type I error in a

hypothesis test?

Mark one answer:

Power

Confidence level

Level of significance

Beta risk

Q:7-A tree diagram can be used to do which of the following?

Mark one answer:

 Allow a team to identify root causes even when no credible data exist

Show a causality relationship

Present data from a check sheet

Reveal the true level of a problem’s complexity

Q:8-A six sigma project to reduce billing statement expenses has shown the need to hire

two additional mailroom clerks. Based on this information, which of the following metrics

should be used to measure the financial benefits of the project?

Mark one answer:

Cost of poor quality

Return on investment

Net present value

Internal rate of return

Q:9-Which of the following tools can be used to identify waste or non-value-added

activities?

Mark one answer:

Force field analysis

Pareto analysis

Scatter diagram

Process map

Q:10-For a process, X = 35.0 and s = 5.00. If the subgroup size is n = 5, what is the value

for the upper control limit for the process?

Mark one answer:

37.24
37.89

41.71

50.52