APOLOGIZING

 Simple Dialog
hallo nurse, good morning

hallo, good morning too

Nurse, I want to take the number

queue ???

I’m sorry, today patients is full

 Expressing and Responding

EXPRESSING RESPONDING
I’m sorry Never mind
I would you like to apologizing to That’s alright
you
I’m sorry for coming late sir….. I’ts OK
Please forgive me for my mistake It doesn’t matter
I’m really sorry for disturbing you Don’t worry, it’s okay

 Long Dialog
Doctor : nurse, please your prepare practice room now
Nurse : I’m sorry doc, the room is still a mess. I will clean up this room
(a few minutes)
Doctor : hallo nurse, how has been complrtrd ?
Nurse : already doc
Doctor : tomorrow I would go the seminar so I’m sorry for coming late in
the practice room, nurse.
Nurse : never mind doctor
(the next day in the practice room)
Nurse : hallo good morning. How can I help you ?
Patient : I want to check the health of me because I did not fell good
Nurse : I want to apologize to you because doctor came late today
Patient : I can not wait long because I was the family
Nurse : please forgive me for my mistake
Patient : don’t worry it’s okay
Nurse : you can come later in the afternoon
Patient : yes nurse, later I will contact the nurse again
Nurse : okay