César Estúber Ríos Matamala

Email:
estuberriosm@gmail.com
Skype ID: estuberrios
Mobile: (+569) 44364717
Address: 4 ½ Oriente 6 sur #464
Talca, Chile
Birth Date: April 27, 1992
Identificacion Nº18.175.426-­-5

OBJECTIVE

I want to secure a responsible position with a stable and profitable company where I can utilize my
skills to gain further experience and therefore contribute to the continued success of the
organization. Position should allow for continued and professional growth commensurate with
achievements.

WORK EXPERIENCE

November 2017 – September 2018, Amorino, Paris

Deliver exceptional customer service to all customers who walk through our doors

Be knowledgeable and enthusiastic about gelato, coffee, dessert preparation and products

Prepare and serve beverages and food items consistently by adhering to all Amorino standards

Perform setup, cleanup, stock work and handling of food items

Maintains quality store operations

Responsible for self-initiated learning

Teacher, March 2014 – October 2017, Colegio Santo Tomás, Talca

• Used to design and conduct lessons for students

• Gave individual attention to students for improving school results

• Provide a monthly written report to the school board on the process of the class at the end of
each month.
Front Desk Agent, April 2013 – January 2016, Eco Hotel, Talca

• Plan and control front desk.

• Ensuring high levels of guest service standards to achieve customer satisfaction.

• Handle & coordinate room assignments and pre-­-arrivals.(inventory of vacancies, reservations)

• Process guest arrivals and departures, including all necessary payments.

• Answer inquires regarding hotel services and registration by telephone, e-­-mail and in person.
Respond to guest´s complaints.

• Compile and check daily record sheets, guest accounts, receipts and vouchers using
computerized and manual systems.
Salesman for Black and Decker and Remington, December 2011 -­- February 2014, Falabella

• Represent and promote the organization with products at in-­-home product presentations.

• Help customers make selections by building customer confidence; offering suggestions and
opinions.

• Process payments by totalling purchases; processing checks, cash and store or other credits
cards

EDUCATION

March 2010 – July 2015

Bachelor's Degree in English. Autonomous University of Chile

March 2006 – November 2009

High School Diploma. Liceo Marta Donoso Espejo

LANGUAGES

• Spanish: Mother tongue

• English: Advanced spoken and written

• French: High beginner

COMPUTER SKILLS

• Microsoft Office

• Hotel systems like Suite 2000 PMS

• Gourmet POS