Monica

Technical Skills:
With over 5 years of diverse experience as a Quality Analyst Lead/Consultant with expertise in
Automation Testing, Software Testing Life Cycle (STLC), Test Case Development/Automation, and
Test Scripting in HP Quick Test Professional / UFT/Quality Center/ALM for Client/Server and Web
based applications and services.

 Experience in designing, preparing and executing test cases as per the business specifications and
functional requirements.
 Developed/maintained Test Plans, Test Cases, Test Scripts, Black Box/White Box Testing, Defect
Tracking and Metrics for both Manual and Automated Test environments using SDET.
 Excellent skills in project management/defect Management including requirements traceability,
tracking bugs and reporting using Jira and Quality Center/ALM.
 Strong exposure and Experience in the Software Development Life Cycle (SDLC) methodologies like
Waterfall, Agile and Software Testing Lifecycle (STLC) experience with QA testing procedures,
processes, and standards.
 Experience with data driven testing and experience in back-end testing using TOAD, SQL queries,
and generating reports to ensure data integrity and validate business rules.
 Experience in writing script using VB.Script, Java, Java-Script and Strong debugging skills.
 Experienced in facilitating User Acceptance Testing for go-live.
 Excellent understanding of Application Server and Database Server.
 Reported the bugs, Email notifications to the developers using the ALM.
 Conducted Positive testing and Negative testing.
 Involved in User Acceptance Testing on behalf of End Users.
 Highly involved in Test Plan documentation.
 Excellent understanding of waterfall model and agile methodology – SCRUM.
 Extensive experience in functional testing, integration testing, regression testing, Black Box testing,
White Box testing, GUI testing, system testing, database testing, browser compatibility testing, UAT
testing and performance testing.
 Determined the standards for supply chain activities of the organization and ensured compliance
with it.
 Utilized Jenkins, Git and Eclipse for deployment on test servers andto move towards CI/CD.
 Experience working with Retail accounts and profound knowledge on Retail Functionalities.
 Maintaining accurate documentation of the supply chain process and ensuring all documents are
prepared in prescribed formats and are signed and authorized by correct authorities.
 Supplier's qualification and approval. Supplier and Retail Accounts.
 Designs and implementation of Quality Lot History Record review process
 Risk management documents and Design History Files (DHF) gap assessment against the current
 SOPs and integrating them into Plymouth Quality System.
 Developed, trained and implemented Supplier Management System for Covidien Fremont CA
facility. Supplier assessments
 Performed internal investigation regarding raw material and supplier issues
 Excellent Relationship management skills that include good listening and retail functionality, as well
as the ability to establish credible relationships with project stakeholders.

Professional Experience:

Projects Summary:

Client: Equifax, Atlanta, GA Feb2017-Present

Role: Qa Analyst

Responsibilities Include:
 Performed requirements gathering from the stakeholders while adhering to SDLC industry best
practices.
 Used MS Project to create the project plan, allocate budget, resources and set milestones.
 Used MS Excel to create a field-to-field data map from source to stage and stage to target
mapping indicating the source tables, data types, column names and transformations required.
 Created relevant artifacts: Interface Design Document, Detailed Design Document,
Supplemental Document and Solution Specification Document.
 Performed Gap analysis and conducted business modeling by reviewing the existing business
artifacts.
 Authored the Functional Requirements Specification (FRS) and Business Requirements
Document (BRD) and System Requirements Specification (SRS) for the project.
 Utilized UML for process modeling and created Use Cases, Activity diagrams and Sequence
diagrams using Rational Rose and MS Visio.
 Maintained project documents to be used for collaboration with developers, QA, project
manager, etc. on SharePoint.
 Implemented Agile Scrum methodology of application development and set the velocity for
each sprint cycle.
 Extensive Mobile testing and Mobile browser with the happy path and also for Error States.
 Online Web browser testing in Chrome, IE, Mozilla.
 Services testing in SOAUP UI.
 Conducted daily Scrum meeting, planning meeting, review meeting, retrospect meeting and
created the Product backlog.
 Provided data modeling and migration data and developed user interface mocks using Microsoft
Visio.
 Used HP Quality Center for loading the test scripts and logging defects.
 Developed Test Plan and Test Cases based on the Use cases, Functional Specifications and
Design documents. Creating utilities for daily manual activities.
 Developed and executed Test scripts Using QTP10.0. Maintained the QTP Object Repository.
  Created SOP’s and STUBS for the project. Developed Testing Strategies and managed
development of detailed test plans and schedules, coordinated all the levels of tests for
different test phases - planning, design, setup, execution, and defect management manually.
 Coordinated manual testing with external applications from outside the program and managed
test environments for different technologies. Defect tracking and bug reporting using JIRA
 Conducted data integrated testing by extensive use of SQL. Involved in System Integration,
Manual testing, Regression testing and Load testing.
 Experience in working with SQLite Database, Great knowledge in RDBMS and SQL queries.
 Interact with the business planning and development teams during the requirements
development process.
 Reviewed and presented project information to key stakeholders, identifying key messages,
risks and opportunities. Involved in preparing POT (Proof of Testing) documents during test
execution.
 Worked as an SDET to create initial test plan, test cases, test documentation and test validation
requirements for BI reports.Involved installing and managing different automation and
monitoring tools.
 Responsible for reviewing requirements for testability and consistency and providing feedback.
 Supervised a six-member software QA testing team in developing and implementing quality-
assurance and quality-control methodologies to ensure compliance with QA standards.

Environment: Java/ J2EE, WSDL, XSD, DTD, XML , SOAPUI, Agile , Quality Center/ALM, VB Scripts, Quick
test pro (QTP)/UFT, SQL Server, Windows, SQL Assistance. IE and Firefox

Client: TD Bank, Portland, ME March 2015– Dec 2016

Role: QA Engineer

Responsibilities include:
 Experience in Automating the test scenarios and test cases using UFT / QTP 12.52 and lower
versions.
 Created Service now suite configuration in Service now fulfillment, Service catalog, Dash board.
 Execution of automated Test Scripts through Maven. Used Maven for building theWebDriver
project.
 Designed and worked on code of web applications through use of Ruby and HTML scripting
languages.
 Hands-on experience using HP Load Runner, UFT / Quick Test Pro with VBScript, Test Director &
Quality Center/ALM.
 Created Automation scripts by using UFT/ Selenium and Win Runner also used Test Director/HP
ALM to manage the entire Automation testing process
 Created Maven POM files to build the Java projects based on their project structure.
 Used Page Object Model (POM) approach for better script maintenance and reusability stories.
 Implemented Page Objects, Data Driven, Keyword Driven, Hybrid automation frameworks using
Selenium. Used emulators and IOS simulators to perform the manual Mobile Testing.
 Strong skill set in the Service now suite development including SOAP/REST
integration, Discovery, Workflow, and CMDB.
 Executed the test plans on web and mobile (Apple & Android) as per requirementsusing
Appium tool.
 Implemented simulator for Mobile App Testing in Android Platform using Appium.
  Dotcom Residential, Business Portal Browser testing on Mobile devices using Emulators and
Simulators
 Involved in all stages of testing life cycle, Test Driven Development methodologies, Software
Development Life cycle (SDLC) using Waterfall, Agile methodologies.
 Created & Maintained Automation Selenium Automation Scripts for the Scrum
 Experience in version control tools including GIT and SVN. Involve in load and performance
testing tool JMeter.
 Performed Regression Testing at various phases of development life cycle for impacted existing
functionality.
 Created and maintained automation test scripts using QTP for smoke and regression testing.
 Involved in testing Web services (SOAP and REST) and XML with tool called SOAP UI, for the
local
 WSDL / with URL and created Test cases, run them, do load testing, security testing.
 Responsible for creating work items on TFS and on Kanban board.
 Good knowledge on Mockito framework for performing Unit testing, helped developers in Unit
testing in test driven development.
 Written gherkin and Ruby scripting automation test scripts to execute in Cucumber.
 Execution of automated Test Scripts through Maven. Used Maven for building the WebDriver
project.
 Tested compatibility of application for dynamic and static content under various cross browsers
using HTMLids and XPATH in Selenium.
 Worked on Web Technologies using HTML4/5, CSS2/CSS3, JavaScript, jQuery, AJAX, AngularJS,
NodeJS, XML and JSON.
 Logged defects usingHP ALM/quality center, linked defects with requirements and generated
Defect Reports in QC.
 Worked on Junit, TestNG framework for Unit testing, Maven and Ant for Project building tool,
Jenkins/Hudson for Continuous Integration.
 Experience in automation tools selenium, protractor, QTP (Quick Test Professional), load and
performance testing tool JMeter and mobile automation testing tool Appium.

Environment: Quick Test Professional (UFT), Selenium, Jenkins, Cucumber, SOAP UI, Maven, Appium
(Android), TestNG, Quality Center, Fire path, Firebug, Eclipse, XPATH, Java, Android, SQL Server, JMeter,
Protractor.

Client: Capgemini Technology Services Ltd, Hyderabad, IndiaAug2013-Dec2014

Role: QA Tester
Responsibilities:
 Prepared Test Plan and Test Cases based on the business and functional specifications.
 Analyzed code to performed white box testing.
 Created Python based scripts for Selenium Web Driver with JUnit as automation frame work.
 Setup the Automation framework using Selenium Web Driver to run test cases in multiple
browsers and platforms.
 Created automation scripts in SOAPUI using Groovy Script for web services testing.
 Integrated with Continuous Integration tools Jenkins for running test on nightly basis
automatically.
  Wrote and executed automated test cases using Selenium WebDriver to automate manual
testing solutions.
 Involved in creating automation test suites for progression & regression testing in SoapUI.
The messaging formats included SOAP over HTTP&REST based clients with XML Payload.
 Involved in Unit testing, test case development and regression testing using JUnit for web-based
application.
 Performed Regression testing on new builds, every modification in the application using
Selenium Web Driver.
 Prepared user documentation with screenshots for UAT (User Acceptance testing).
 Interacted with development and product management teams for the quick resolution of
reported bugs and various technical issues.

Environment: Manual testing, Python, Selenium Web Driver, Junit, Quality Center, JAVA, XML, Jenkins,
SoapUI, HTML, SQL, Android, UNIX and Windows.