OFFICE OF THE CITY

SOLICITOR

Dana Paladino, BASc, LLB, CRM

Deputy City Solicitor – Purchasing, Risk
Management, and Provincial Offenses
Phone: (519) 255-6100 x 1845
Fax: (519) 255-6933
dpaladino@citywindsor.ca
April 17, 2019

To Whom It May Concern:

Dianne Flacks has worked under my supervision as a Risk Management Clerk for the past two
years. Throughout this time, Dianne has been an attentive and eager employee, and has been
able to apply her past experience to the practical claim and insurance matters that have presented
to the department.

Dianne is responsible for the clerical duties within the Risk management division, including
directing claim inquiries from the public and advising them on the status of their claim, opening
and closing claim files, processing claim related payments, and running reports on claims data.
She attends team meetings, and provides general clerical support for the Risk Management team.
I am impressed by Dianne’s participation in brainstorming sessions and the insights she provides,
even when the issue at hand does not directly relate to her job duties. Dianne shows initiative in
learning new computer programs and furthering her learning on existing programs to create
efficiencies. Dianne shows a genuine interest when working on new projects, provides valuable
analysis, and asks relevant questions to gain a fullsome understanding. She is a team player,
quick to learn, straightforward, and a logical thinker.

While Dianne’s professional skills are a valuable asset to the City, her personal skills are equally
appreciated. She has fostered positive relationships within the department, and she is an asset to
our team.

If you would like to speak further about my experience working with Dianne, please do not
hesitate to contact me.

Sincerely,

DANA PALADINO

City of Windsor | 400 City Hall Square East | Room 403 | Windsor, ON | N9A 7K6
www.citywindsor.ca